Hyatt Regency Hill Country Resort

United States , San Antonio - TX
SAN ANTONIO, 9800 Hyatt Resort Dr
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Amanda

We just wrapped up a fabulous stay at the Hyatt Regency Hill Country Resort & Villas in San Antonio after spending the previous week at the JW Marriott Hill Country Resort & Spa nearby. The difference was night and day.
From the moment we arrived at the Hyatt, the staff greeted us with genuine warmth and helpfulness that continued throughout our entire stay. The customer service here is outstanding—friendly, attentive, and proactive in a way that made us feel truly welcome and cared for. It was such a refreshing change after our disappointing experience at the JW, where the friendliness and overall service fell far short of what we expected.
The resort itself is beautiful, with a relaxed Hill Country vibe, spacious and comfortable rooms, and fantastic amenities. We loved the pools, lazy river, and the peaceful grounds—everything felt well-maintained and inviting. Whether you're here for relaxation or family fun, this place delivers.
We left much happier than when we arrived, and we’d happily return (and recommend the Hyatt over the other option in the area). Thank you to the entire team for turning our trip around!

Family_with_children

10/10

Exceptional

07 Apr 2026

Ajay

We had a great 3 nights of vacation at this property. My 5yr old daughter had a blast enjoying the lazy river and the warm pool, and so did I! It was great to have the pool set in a natural setting under trees, etc - beautiful experience. The lagoon was great too. I liked that they put together so many activities, especially for kids, and shared an itinerary of events for the whole week - it made it so much easier for us to plan our days. The room itself was very comfortable…we enjoyed the balcony with views of the greenery around. We had a wonderful lunch at the Springhouse Cafe one of the days. Since we were vegetarians we didn’t bother much with the other restaurants. But within 10-15 mins driving distance there were a few good options. I loved that all the staff badges show where they were from. I thought that was a great touch and allowed for warm conversations and made the interactions personable!

Overall, it is an excellent property. It is a no-brainer to stay here especially if you have kids. We would gladly recommend this to anyone, amd would love to come back here!

Family_with_children

10/10

Exceptional

06 Apr 2026

JEFF

The weather didn’t help but we did enjoy the swimming pool at night and the jacuzzi.
Found the are very dark tho, not enough light around but very nice full of trees.

Family_with_children

10/10

Exceptional

30 Mar 2026

Brittany

Everything was amazing!

10/10

Exceptional

21 Mar 2026

Jessica

Great place to stay!! Extremely family friendly!

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Melissa

It was a beautiful place, cant wait to go back

10/10

Exceptional

19 Mar 2026

Kim

Overall a great stay. Only had an issue with the AC cooling but staff fixed this the same evening.

Family_with_children

10/10

Exceptional

15 Mar 2026

santiago

Awesome property

6/10

Pleasant

09 Mar 2026

Ramon

Pool was ok

10/10

Exceptional

15 Feb 2026

Patricia

Everything was great

Partner

10/10

Exceptional

10 Feb 2026

Jennifer

Felt like a vacation. It was perfect

10/10

Exceptional

14 Jan 2026

Jennifer

Yes everything was perfect.

Business Friends

10/10

Exceptional

10 Jan 2026

Brenda

We always enjoy our stay at the Hyatt Regency Hill Country Resort. I love that they are pet friendly, go above and beyond with a little welcome baggie for our dog, the grounds are beautiful and we enjoyed walking the trails and property grounds. The option to have room service was amazing, the food was delicious, my services at the spa were delightful and the staff was so kind in all the departments. We look forward to a return trip soon.

Leisure Pet

10/10

Exceptional

06 Jan 2026

Ghizlane

Amazing hotel! Great service! Very relaxing and peaceful. Perfect for kids of all ages.

Leisure Family

10/10

Exceptional

04 Jan 2026

Miranda

Amazing amenities, totally worth every dollar. My kids, husband, and I had a blast. They have everything you never need to leave the property! I also visited the spa before I left 10/10. The customer service is top tier.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

christopher

Spacious , quiet and service was good

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Vanessa

All areas were clean. The staff was extra helpful and very pleasant.

Partner

10/10

Exceptional

28 Nov 2025

Isai

All the service!!

Friends_and_family Friends

10/10

Exceptional

28 Nov 2025

Janet

From the begin to the end of the entrance, customer service, clean room and all. The price little high

Leisure Partner

10/10

Exceptional

23 Nov 2025

Bert

Beautiful resort!

10/10

Exceptional

10 Nov 2025

Emily

Great resort .Lots for kids to do and great for adults .Wonderful place to do a staycation since we live here .Nice room with porch .Very pet friendly resort .Restaurant even has a doggie menu !

Leisure Partner

10/10

Exceptional

10 Nov 2025

Daniel

The lazy river is a lot of fun. It was cold when we got there but we floated around the lazy river anyways. Nice place.

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

David

The room and the entire hotel was spotless! This is a perfect resort to rest, relax, and take laps around the lazy river.

8/10

Excellent

18 Oct 2025

Vuthithorn

The staff should learn a little bit more about each other’s function. A basic question such as the opening and closing time of another amenities should not need to require a transfer.

Leisure Family

10/10

Exceptional

17 Oct 2025

Ian

This place is the best resort I have been to. Every year it gets better and added amenities.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2025

Angela

Loved the staff so sweet and helpful

Leisure Family

10/10

Exceptional

05 Oct 2025

Kent

Antonio - bartender was professional and attentive! Bravo - thank you

Business Self

10/10

Exceptional

04 Oct 2025

Stephen

Clean, safe, family friendly!!!

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Lisa

Great stay

10/10

Exceptional

03 Oct 2025

Patrick

It was amazing location, quiet and beautiful

10/10

Exceptional

29 Sep 2025

Kanika

Fist time staying at this property and we plan to come back. Great amenities, quiet and clean resort. Didn’t feel like we were in San Antonio.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Nosa

Good experience

10/10

Exceptional

25 Sep 2025

Kristin

Super clean and nice property! I would gladly stay here again!

10/10

Exceptional

22 Sep 2025

laurie

We love it!!!

Business_and_leisure Family_with_children

10/10

Exceptional

22 Sep 2025

LAURA

Love this resort!!!!

Leisure Family_with_children

6/10

Pleasant

18 Sep 2025

Alison

This is a nice hotel, but keep in mind it is designed for young kids... I'd say 10 and younger.

Leisure Family

8/10

Excellent

18 Sep 2025

Scott Michael

Very nice property overall.

Business Self

10/10

Exceptional

14 Sep 2025

Bernard

First time to visit Hyatt Hill Country. Resort was beautiful. From the grounds to the rooms. Staff was polite and helpful. Really enjoyed the stay.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Karol

bEsT weekend

Loved everything about pie stay! Everything was clean and lovely!
Helpful and friendly staff!

Partner

10/10

Exceptional

09 Sep 2025

Trisha

A great property! We enjoyed all of the amenities and all of the staff were top notch! However we did not get a good nights sleep neither of the 2 nights stay. The bed slept very hot, like sleeping on plastic and the pillows were awful, regret not taking our own. Hate leaving a negative review, but for a resort I expected a more posh bed and restful nights sleep.

Leisure Family

6/10

Pleasant

05 Sep 2025

Scott Michael

Nice property. More dining options would be nice. They only put two bottles of water in the room each day. Charging $25 per day to self park is a bit excessive for a hotel connected to a golf course. Stayed because a family member was in a local hospital. Lots of hotels do it now, but the separate resort fee should just be built into pricing - what legitimate point is there in doing this?

Leisure Self

10/10

Exceptional

02 Sep 2025

Selina

Went as an end of summer staycation with the kids and baby. The room was great and comfy. They also brought in and set up a crib for the baby! We all had a great time.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Adil

family friendly, safe and clean property

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Scott

Very relaxing environment. Dining and shopping are very convenient, and the staff are all friendly and helpful. Overall a great place for the family. They probably need to add a few more slides or play areas for the kids. The lazy river can get a little busy….

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Richard

overall nice stay

great stay good for family and enjoyed the lazy river. watch out for the fees, parking and resort fees add up quick. overall nice stay

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

HILARIO

Love this place been coming here for about ten years

Leisure Partner

10/10

Exceptional

19 Aug 2025

Maria

Great place for the price

Leisure Family

10/10

Exceptional

19 Aug 2025

Christopher

A wonderful escape from the outside world. The grounds are immaculate, and you would never know that you are within a large metropolitan area. I look forward to returning as soon as possible!

Leisure Partner

10/10

Exceptional

17 Aug 2025

Annette

Excellent and beautiful. Loved it!

Leisure Family

10/10

Exceptional

08 Aug 2025

Angel

A mis hijos les

10/10

Exceptional

08 Aug 2025

Acenet

Family mini vacay

Amazing mini vacay with the family right before school starts! Everything was amazing! Service was Wonderful! We will be Back !

Friends_and_family Family

8/10

Excellent

07 Aug 2025

Ana gabriela

The rooms are great, i frequently stay in this hotel, but this time rooms were not as clean as they have been.

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

Francis

It’s the little things

Not handicapper friendly. Too many little things wrong that individually are not that bad but as a group they keep the resort from being a top notch facility.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Sergio

Absolutely perfect!!!!!!
Very peaceful!!!
Staff was very friendly and the hotel has been remodeled excellently!!!!!!

Leisure Family

10/10

Exceptional

29 Jul 2025

Jeffrey

When on the property, you get the feeling like you’re not in the city limits of San Antonio. You feel like you are out in the “country”.

Leisure Family

10/10

Exceptional

28 Jul 2025

Victor

Very nice resort. My kids enjoyed the lazy River and the kids activities and movies. Room was very nice with a balcony. Parking wasn’t bad during the week but on weekends when events are going in it can be very limited. Racquetball area was fun, s’mores every night we were there and my kids were able to ride their scooters in the evening.
Cons: breakfast buffet was overpriced imo. Wouldn’t recommend eating there unless it’s convenient.

10/10

Exceptional

25 Jul 2025

Alejandra

Very nice resorte

Leisure Family_with_children

4/10

Poor

25 Jul 2025

Kimberly

Pretty but terrible food options. Lazy river and pools are smaller than other properties. Staff at check in was super rude and judgy because I booked in Expedia. The bartenders were nice but that really was about it.

10/10

Exceptional

23 Jul 2025

LAURA

We love it!!!

10/10

Exceptional

22 Jul 2025

Abel

10/10 all the way around

Stay was pleasant, hospitality was great, we were taken care by Vic at the adult pool and also at the Charlie’s long bar. Throughout the night the check ins were on point along with our beverages through the night. Staff was great and was always acknowledged. Repeat business years to come, love it here.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Angela

great for kids

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

John

The staff is the best.

It is an amazing place. The staff is the best.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

John

Love this this resort! Kids love the pools and the lazy river!! From s’mores around the fire pit to movie on the lawn there is always something to do!! We will continue to come here for a weekend getaway!!

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Lorraine

Love it !!! Will go back again !!

10/10

Exceptional

12 Jul 2025

William

It was pretty and great service

8/10

Excellent

06 Jul 2025

Wenyu

The hotel is clean and comfy. The staffs are nice and friendly. All of the places are easy to access. We have little kids for the trip. The hotel can consider of offering more activities like kids club for the kids. The pools are fun, we all love lazy river and my older one love water slides. Besides that, the water park is limited. The hotel may consider add more water park facility for the kids. For the restaurant, the first day lunch we had bbq. Very Texas style. No complaint. Delicious. And after that, we found out we had not too many choices to go. We don’t drink alcohol, so definitely two bars are not within our consideration. And the only steakhouse needs reservation. And we can’t book a date during stay. The cactus one is far away from hotel. So went to the same restaurant for the whole stay.

Leisure Family_with_children

8/10

Excellent

02 Jul 2025

Amy

Great place for families and friends

We’ve been visiting here for 15 years, so we obviously enjoy it. There were a few things we weren’t fans of this time. The pool/river area stays open until 10 pm, but all the outdoor bars/eateries close at 4pm. Only one stays open until 7 pm. Cleaning service never came to refresh towels or empty trash even though they were supposed too. Trash/litter around the hotel was slow to be cleaned up. The ice machine room had old food boxes piled up in it and it smelled. There was a beach towel on the ground in the courtyard by our room that was never picked up while we were there. The staff was very friendly and accommodating though. The bartenders outside are fabulous. Especially Antonio and Isiah. The landscape is beautiful there. I will go back. It’s the only shaded lazy river!

Friends_and_family Friends

10/10

Exceptional

30 Jun 2025

Jennifer

Love this resort. We have tried others in the area, but this one seems to be the best for our family.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Michael

Well maintained. The shaded adult pool, golf course, and lazy river brought us here during the summer. The food was casual with good ingredients and flavor. The ratio of rooms to space in the pool areas was well done.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Julius

Will be back

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Jennifer

Second time here. I booked this to spend a day at the pool & lazy river with my nieces, ages 5, 11, & 15. I also reserved a cabana. We had the best time. Excellent service. Beautiful grounds. Five stars!

Leisure

10/10

Exceptional

17 Jun 2025

Jim

This is a wonderful resort. The lazy river is great!

Leisure Family

8/10

Excellent

14 Jun 2025

michelle

Relaxing in the adult pool however, was closed during the evening of our stay for a private event

Leisure

10/10

Exceptional

13 Jun 2025

Brenda

Our stay at the Hyatt Hill Country Resort and Spa was delightful. The property and grounds were gorgeous, there were so many amenities and options of things available to do, the lazy river, pool, spa, trails, ping pong, cornhole, movies and more. The breakfast buffet in the cafe was great and I loved there was a Starbucks on property for coffee throughout the day. We throughly enjoyed our stay and will be back.

Leisure Pet

10/10

Exceptional

10 Jun 2025

Michal

Great place to take kids. All family oriented entertainment.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Frank

SeaWorld resort for Families

Excellent Family resort

-Lazy river
-Pool side drinks
-Goat Yoga
-Movie nights

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Jennifer

Overall we had a great time. I wouldn’t bother paying extra for a room with a balcony, as they are very small. My husband is quite tall and the only way for him to sit out there was to turn a chair sideways.

Leisure Partner

10/10

Exceptional

31 May 2025

Deborah

We have been coming to the Hyatt every year. The staff is friendly and the Resort is clean. My only complaint would be people taking tubes out and saving them. I saw 30 tubes behind chairs etc. Which is not right when there are 30 people looking to use a tube.

Leisure

6/10

Pleasant

30 May 2025

Kate

All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.

Friends_and_family Family

10/10

Exceptional

28 May 2025

David

The check in went smooth and we were upgraded to a patio room for free as a courtesy to veterans. We were very thankful for the pet friendly location. We recently became a dog family and have a 5 month old pup. As newbies to the difficulty of finding pet friendly places that offer a lot o family fun, we were glad to find this. As for our room, we had a two queen room that had plenty of drawer space, closet space, and the fridge/coffee counter had plenty of shelves. This came in handy as we brought food, drinks, and a lot of dog treats. I also appreciated the fact that the sink for the bathroom is separate from the shower/toilet. As for the resort, I love that the lazy river and water amenities have plenty of shade. No sunburns for the whole family. The float up bar looked great but I didn’t use it. The kids spent what seemed like endless laps on the lazy river. I do wish the hotel offered a free “sand castle kit” to check-out and return at the end of the day. I’m sure the kids would have loved it and I didn’t think to bring one of ours. The on-location general store sold some but since I know we have plenty at home I didn’t want to buy one and have to travel home with it. The food was great. The fries at the poolside bar and grill were excellent, well seasoned, and perfectly crispy. All the staff were very helpful and went over the top. I actually felt a bit uncomfortable with the hospitality. I don’t like being waited on or having people cater to me. The kids loved it.

Leisure Family

8/10

Excellent

28 May 2025

Jana

Our room wasn’t ready at check in time. We waited 30 min and decided to downgrade to another room (originally had an upgraded room) my kids were anxious to get in the water. They gave us a 100.00 food voucher for inconvenience but was still annoying that we had to wait and then not get the upgraded room.

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Stephanie

Family Love!

Amazing resort and incredibly beautiful! My family enjoyed every single moment!

Friends_and_family Family

10/10

Exceptional

26 May 2025

Bartosz

Wonderful family friendly experience. Excellent staff and service quality and on site amenities like little grocery store with anything a family may need show that they care about quality of service.

Leisure Family

6/10

Pleasant

16 May 2025

Eytan

The food was not good

10/10

Exceptional

15 May 2025

Eric

Very relaxing infinity River with lots of wildlife and activities. Breakfast is great and staff very helpful.

Leisure Family

10/10

Exceptional

15 May 2025

Marida

Friendly warm guest service.

Leisure Family

10/10

Exceptional

11 May 2025

Raul

There was nothing I didn’t like about the property I loved everything and can’t wait to go back again

Leisure Partner

10/10

Exceptional

09 May 2025

onder

very kid friendly

Leisure Family

10/10

Exceptional

24 Apr 2025

Katie

We loved this resort! It’s more than a hotel and super family friendly. We came in the middle of the week when no one was there. Tons of bars and activities for kids. Friday got super crowded and it was harder to find pool seating but other than that great experience.

Leisure Family

10/10

Exceptional

20 Apr 2025

Sarah

Great stay. Lots of options for families, clean, and food was pretty good!

Leisure

8/10

Excellent

16 Apr 2025

Emilio and Lacey

A little pricy!

Partner

10/10

Exceptional

03 Apr 2025

Ana

Never left the hotel

Partner

10/10

Exceptional

02 Apr 2025

FAZAL

10/10

Exceptional

31 Mar 2025

Felipe

Excellent service, family friendly environment. Lots of activities for the kids and adults. I highly recommend it.

Leisure Family

10/10

Exceptional

29 Mar 2025

Kathleen

Great

10/10

Exceptional

28 Mar 2025

Johnny

Awesome

10/10

Exceptional

26 Mar 2025

Alberto

Awesome resort

Great place to stay!! Conveniently located. You forget you’re in the city once at the resort. Super friendly staff with a bunch of things to do for the kids and golf was fun. Course under repair but still fun. My daughter left her pillow there and staff walked to the entry gate to leave with the security guard there for us to pick up. If we ever go back to SA, we definitely will stay here!

Friends_and_family Family

8/10

Excellent

23 Mar 2025

CLINT

Relaxing!

Enjoyed our stay! Very relaxing property! Lots of renovates going on and would like to come back when it’s done to see the improvements. Only complaint was to have someone make sure that kids stay out of the adults only pool area and to open that bar.

Partner

6/10

Pleasant

22 Mar 2025

Karen

Rooms not big one elevator working need better signs for tennis courts trails way too expensive

Leisure Family

10/10

Exceptional

21 Mar 2025

Chris

Room smelled funky and the elevator was even worse!