Spark by Hilton San Antonio near SeaWorld

United States , San Antonio - TX
San Antonio, 8731 TX-151
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Nancy

Clean however the shower was loose, needs ficing

6/10

Pleasant

19 Apr 2026

Myong

There is no EV charging station. Their amenities says there is but no. Elevator button was broken.

Friends_and_family Family

6/10

Pleasant

17 Apr 2026

Elizabeth

Elevator doesn’t work. Breakfast had very minimal selections. We just needed a place to sleep so we were able to overlook these things. Wouldn’t recommend for a longer stay.

Friends_and_family Family

4/10

Poor

07 Apr 2026

Schatorious

This property gives Hilton a bad representation. Upon arrival we were told the elevators were down and was told they were trying to contact us prior to arrival in order to let us know but no one called me or emailed me prior. I was then told we were going to be placed on the 3rd floor in which we would have to carry luggage and 2 toddlers and 2 younger children up. They offered us a refund but after driving 9 hrs and having 4 young children, the last thing i wanted was to have to shop around for another property. They also said that the refund wouldn’t be available immediately as it would take 7-10 business days and since we were coming to bring the kids on a spring break vacation, the last thing i needed was to spend another $600 out of the money we had designated for our kids to have fun. Next the breakfast was horrible. It is definitely a continental breakfast and not a hot breakfast. There was nothing there for kids so if you have kids and they like a good breakfast, this hotel is not it. They have bagels, boiled eggs, the worst cereal possible (raisin bran, cornflakes) and apples… The coffee was weak although it’s listed as serving Folgers but there was no way that was Folgers.
Next since we were staying 4 days they said we would receive room service every 2 days so on the second day we left our room and went out for a few hrs..Upon return around 5pm our room was still dirty. I called down and had to ask for service. Horrible hotel esp w/kids!

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Francisco

The elevator was broken

Family_with_children

8/10

Excellent

07 Apr 2026

Adrienne

Room was big. Only issue was hot water for shower. Was it getting that hot? It AC was very loud.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Georgeanna

Everything was great

Family_with_children

10/10

Exceptional

03 Apr 2026

Carlosm

Was great

Family_with_children

2/10

Poor

03 Apr 2026

julio

My family and I had a very disappointing experience at this hotel. To begin with, the elevator was not working, yet we were assigned a room on the third floor, which was inconvenient.

Additionally, our room was missing basic amenities, including bathroom soap and body lotion. The service in the breakfast area was also concerning, the staff member in charge was rude to both children and other guests.

We checked in late, and when we raised our concerns, the only option offered to us was to cancel our reservation, rather than assisting with relocation to another hotel. Furthermore, communication at the front desk was difficult, as staff demonstrated limited English proficiency and poor customer service skills.
The ac unit was really loud as well
Overall, the experience did not meet our expectations.

Family_with_children

2/10

Poor

03 Apr 2026

Krystle

At check in the clerk told me she tried to call me multiple times amd was VERY rude when I showed her my call history. She did not try to call me and inform me that the elevator was out and our room was on the 4th floor. We were in town for our sons graduation and every hotel was fully booked.
The Pool was cold and dirty, the roof was caving in, in the pool room. They had the back door proped open with a 5 gallon pain bucket so anyone could walk in. The ac in our room never fully cooled it down. I'm extremely disappointed in our stay. I had higher expectations for a hotel that carried such a prestigious name.

Friends_and_family Family

2/10

Poor

27 Mar 2026

Manrique

Shower was in a horrible conditions. Mold and sign of leaks in ceiling. Loose faucets, drain was completely loose and might have been leaking to lower level. Smelled like cigarette when ac was running. Also the main thing if you don’t want your vehicle tampered with or stuff stolen. DON’T STAY HERE. During my stay my latch was messed with and three truck were broken into. Broken glass everywhere.

Friends

8/10

Excellent

23 Mar 2026

Madhu

just okay

Friends_and_family Family

2/10

Poor

20 Mar 2026

Daniela

I stayed here with my family at the end of March and it was a nightmare. We ended up checking out after one night even though we booked the hotel for 3 days. The elevator didnt work, the pool heater didnt work, the a/c didnt work and the hot water didnt work. The \"breakfast bar\" is just bagels and cereal. I had to argue back and forth with the property manager and expedia for a refund for DAYS. The property manager lied and said I never expressed my concerns, which couldnt be further from the truth. Pick any other hotel. Seriously.

Family_with_children

2/10

Poor

08 Mar 2026

Cheryl

Not a secure parking lot. There was vandalism and property stolen from customers vehicles

8/10

Excellent

21 Feb 2026

Joe

Had one issue the elevator was not working, and had to walk up stairs with our luggage. But the room was very clean and comfortable. Located next to a very nice restaurant. Staff did accommodate us a lower floor . Overall would stay there next time in town

6/10

Pleasant

10 Feb 2026

Leniecia

Indoor pool was not heated which is the reason we booked this hotel. The pet fee was 75...as much as the room. No coffee in room and the breakfast was awful.

Business_and_leisure Pet

10/10

Exceptional

08 Feb 2026

Guadalupe

Everything was great!! Quick check in and check out. Will stay again.

Leisure Family

8/10

Excellent

08 Feb 2026

Carol and Richard

It was comfortable and clean.

6/10

Pleasant

01 Feb 2026

Magdalena

The staff was great and very attentive.

I would stay away from the breakfast.

Leisure Family

8/10

Excellent

19 Jan 2026

frances

Yes

Partner

2/10

Poor

18 Jan 2026

Larry

Please get the elevator working

8/10

Excellent

26 Dec 2025

Terry

The parking was good. Did not like that a $50 was asked for any damages. Also did not provided with paper cups. No small trash bags in waste baskets.

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Patricia

The room was clean and comfortable. The only thing missing was a coffeemaker. The staff we courteous and professional.

Business

8/10

Excellent

07 Dec 2025

Thomas

The breakfast was a let down, but everything else was clean, very comfortable, area was nice, service staff was awesome!

Partner

10/10

Exceptional

04 Dec 2025

Michelle

The staff the room all of it. They were so amazing. Definitely coming back to stay here again!!

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Nicia

Manny was the best and made sure my stay was everything I needed even after adding an extra night. Thanks Manny!!!

10/10

Exceptional

25 Nov 2025

Gerardo

Breakfast was limited room was clean plenty of parking

Leisure Family_with_children

8/10

Excellent

22 Nov 2025

Richard

I used a black light and room was spotless but the chair had a few mysterious stains and the wall had a hole in it bathroom was clean too but the floor tiles was loose

2/10

Poor

18 Nov 2025

Daniel

We booked a two-night stay. We noticed cockroaches in the bathroom the morning of the second day. When we returned that evening there were a few big roaches and many baby roaches. While I was talking to the front desk worker (who didn't appear surprised by the news of the infestation) my wife called and said they were in my clothes. I asked for another room...if it wasn't already after 10pm at the time, I would have packed up and left. The room the front desk worker took me to had cockroaches in the bathroom again....worst hotel experience ever.

6/10

Pleasant

13 Nov 2025

Myra

Yes

6/10

Pleasant

12 Nov 2025

David

Stay was ok, Expectations were set higher because it was a Hilton and was not quite met.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Katherine

Staff was great, room was clean.

10/10

Exceptional

02 Nov 2025

Rafaela

The hotel was clean

2/10

Poor

13 Oct 2025

Stacy

We had to change rooms three times. Our first room, the safety lock at the top of the door did not work, which was a necessity as our child is autistic nonverbal, and will run away. they moved us to a second room where the TV did not work. Finally the third room was fine but I thought I booked two nights when I only booked one which is my fault but still just really frustrating when I remember booking two nights, but I guess only one went through.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

Juan

Dont waste your money here.

Breaskfast was absurd, tasteless and cold. Room was never cleaned and trash never emptied. Parking unsafe, cars driving like the highway.

Friends_and_family Family

4/10

Poor

11 Oct 2025

Earl

I killed three roaches in the room during my stay. Seemed clean until I saw the roaches.

Leisure Family

8/10

Excellent

06 Oct 2025

Kenya

i loved the hotel super nice only problem was elevator was not working so the stairs were a hassle! other than that the male receptionist was amazing and helpful but the worst happened…. our truck got broken into in the AM and the hotel and police didn’t do nothing

10/10

Exceptional

05 Oct 2025

Jorge

Super recomendado

Business_and_leisure Family

8/10

Excellent

20 Sep 2025

Jorge

Clean

Leisure Partner

10/10

Exceptional

08 Sep 2025

Charmaine

Worth considering !

Room was clean and the stay was pleasant. Value for money for sure.

10/10

Exceptional

06 Sep 2025

Vanessa

Breakfast was good needs more things for kids

Family

6/10

Pleasant

31 Aug 2025

Alicia

Nasty smell

Hotel room had a nasty sewer smell.

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Syed

Nice place to unwind

Breakfast was ordinary with options such as bagel, cereal, boiled eggs etc.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Debra

Very clean accept barely hot water but was very good !!!

Leisure

2/10

Poor

15 Aug 2025

Jesse

Bad Experience ROACHES!!¡!!!

The one night stay was not a good experience, it was a late check in for me and my family, upon entering the room my son saw baby roaches on the table that the TV was on, below was the frigidaire. My wife notice something crawing on the wall i looked and it was more roaches. I went to the front desk to let them know and all the front desk person said was he will let the manager know. Nothing was done we were tired and i didnt want to stress my wife even more. The following are pictures showing the roach issue. I want a refund for this stay!!!!!

Business

10/10

Exceptional

14 Aug 2025

Sandra

I was very impressed with this hotel. It was clean, the staff was so sweet, and it had a couple restaurants and a convenient store within walking distance. I loved the little coffee bar in the lobby, it was so cute and the coffee was so fresh, I LOVE COFFEE! Breakfast was different than the traditional hotel breakfast, but it was so yummy! I felt it had more health options along with pastries and cereal for kiddos. My family and I will definitely look for a Spark Hotel next time we need to stay away from home.

Leisure Family

10/10

Exceptional

10 Aug 2025

Megan

Would stay here again. Clean room comfortable bed and pillows.

8/10

Excellent

09 Aug 2025

Brenda

Good but could be better

The beds were very comfortable and the facility was very clean. Safety concerns with the indoor pool access being open late at night. Also, staff serving breakfast appeared to hide away while items like eggs and coffee were out.

Friends_and_family Family

2/10

Poor

04 Aug 2025

Verified traveler

You can put lipstick on a pig…

We thought this was a new hotel but the minute I walked in I knew it was an old hotel with a new coat of paint and a new name. The room felt horribly humid and the AC sounded like there were rocks rattling inside it. I talked to the front desk and they said maintenance would be up to fix it but they never showed and it was never fixed. We showered before bed and had to shower again in the morning because we were so sticky from the humidity. The hallways and elevator are very hot so walking in from the heat offered very little relief. Breakfast was awful. The orange juice, apple juice and coffee all were extremely watered down and had zero flavor. There was cereal and bagels and not much else. The tub looked and felt like it would fall through at any moment, the handle didn’t work very well and toilet seat was falling off. I tightened the screws on the toilet seat myself because I knew it wouldn’t get fixed. The coverlet on the beds felt like sandpaper so we removed them because they scratched and were so uncomfortable. Overall not a good experience.

Friends_and_family Family

6/10

Pleasant

30 Jul 2025

Anastasia

Fix the doors to close completely, toilet needs better water circulation. Staff needs to be more attentive of front desk. Being a Hilton property I expect better appearance!

Leisure Family

10/10

Exceptional

25 Jul 2025

Deanna E

The stay was perfect while visiting my son for graduation at lackland airforce base. The front staff where very kind and accomidating It was clean and comfy. The 2 restuarants across the parking lot was AMAZING!!

Family

4/10

Poor

21 Jul 2025

Gail

Staff never brought polyester pillows even tho i explained i am allergic to feather , place run down

Business

10/10

Exceptional

20 Jul 2025

Marinel

We love the pool.

Leisure Family

6/10

Pleasant

19 Jul 2025

Mariana

Out of date restroom with water damage in ceiling

Leisure Family

4/10

Poor

17 Jul 2025

Verified traveler

Not so great.

The stay was ok. Really quiet and the room was bigger than we expected. Our problems started with a sink clogged with hair and a broken shower curtain rod. The tub faucet was incredibly difficult to get to quit dripping. My biggest issue was when we were packing our things this morning, I found a cockroach. I told the man at the front desk and he started to divert and tell me they spray for bugs, and told me his manager wouldn’t be there until noon after I said I took pictures and videos of everything. Then he told me they would call me when the manager got there, and I have not heard anything from them. Tread with caution.

Partner

2/10

Poor

10 Jul 2025

Joshua

Roaches in breakfast area near trash cans.

Leisure

4/10

Poor

07 Jul 2025

Jevaughn

The first day we arrived as soon as we entered the room the room was dirty candy on the floor hair on the toilet and a very passed rotten meat. We had two rooms and the other room had no hot water. That same time we spoke to the front desk to let them know our dislikes, they sent house keeping, she came inside without notice and left without telling us. They did told us that house keeping was every other day, so when it was time they only semi cleaned one room the other one was not touched, however the one that they dis clean still had the same candy in the floor. we had tried ti speak to the manager and he was no where to be found on our third day he called and told me that it was a long weekend because of the holidays and that there was no need to speak to him that thats why he has people working to deal with that stuff. He offered to give us one night off on each room because of the inconvenience. I had told him that we had requested our money back to go somewhere else but the people working there did nothing.at check out he did tell us that his people were probably having a bad day and that he could not guarantee that our stay was going to be perfect get it things happen I travel enough to know that not everything will be fine but I do expect that when you complain things will get resolved. He is the manager and need to manage the hotel. He was very nonchalant and completely disregarded our situation and told me that it was my fault for staying although I had asked to go

Leisure Family_with_children

2/10

Poor

04 Jul 2025

Juan

No rooms available was trying to move booking and they didn’t let me said no cancellation or rescheduled

Leisure Partner

10/10

Exceptional

02 Jul 2025

Norma

Everything was excellent!!!!!

6/10

Pleasant

30 Jun 2025

Luis

The breakfast was so basic. Not what we expected

10/10

Exceptional

28 Jun 2025

Susan

The washing machines worked great.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Verified traveler

Very Nice hotel

Loved the suite like room. I would've loved for the sofa to be a sofa bed, but we made it work. The front desk was very friendly and very helpful, went above and beyond. I needed to wash some clothes and they close the laundry room by 8pm. I told him that I won't be able to dry clothes and he said that he would open the room for me so that I could finish drying.
The beds were really comfortable and it was nice and cold in the room. We wanted to take a dip in the pool but the water was way too cold 😅 other than that, we enjoyed our stay

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Jasmine

Quick family trip to SeaWorld 1 night for only 125 for me and my family of 4 we enjoyed our stay (Thank you to the front desk agent he was very helpful ) !

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Jacqueline

I visit my sister several times a year. The Hilton Spark is a delightful hotel. There’s a nice continental breakfast until 10 which is monitored by a conscientious staff.
My room was in perfect order, it was clean and spacious.
The front desk was efficient and accommodating.i stayed 2 nights and I was happy with my stay.
My only problem was that the toilet didn’t flush well.
Since I only stayed 2 nights I didn’t complain. (The flush worked, but not up to par. )

Leisure Self

10/10

Exceptional

23 Jun 2025

amy

Great time

Thank you for an amazing experience!

Business Family

10/10

Exceptional

22 Jun 2025

Stalandria

The staff were nice and there was a store and 2 restaurants rigjt there at the property

Business_and_leisure Family_with_children

8/10

Excellent

22 Jun 2025

Edgar

This hotel has a lot of potential. The room was spacious and well laid out, with a separate bedroom and living area—each with its own TV, which was a thoughtful touch and made our stay more comfortable. The air conditioning worked well and kept the room nice and cool. It is a bit louder than what I’ve experienced in other hotels, and you can hear some condensation dripping when it's on, but it’s nothing that seriously affected our comfort.

One area that could really benefit from attention is the bathroom. The sink faucet spins loosely, the tub faucet feels unstable and seems like it could pull away from the wall, and the shower mixer needs to be turned extra tightly to fully stop the water from dripping. Addressing these issues could not only improve the guest experience but also help the property reduce water waste and operate more sustainably.

On a positive note, we really appreciated that the room was set up with four towels for our group of four—something that many hotels often overlook. It's a small detail, but it made a great first impression and showed attention to guest needs.

With just a few improvements, this property has the potential to become a truly standout stay

Friends_and_family Family

4/10

Poor

14 Jun 2025

Lisa

Customer service was amazing and there are 2 restaurants in the parking lot, as well as a gas station.

This is not a hotel, this is a motel. There was no hot water in the shower, only luke warm. The shower drain was clogged, so the tub filled up as we showered. There was no body wash in the bottle. There was an outlet missing an outlet cover in our room, the AC was ridiculously loud! The noise from the road is super loud as well. We never got housekeeping the 3.5 days we were there. There aren’t any dressers, so there isn’t anywhere to put your clothes but a small closet type shelving. The room was super small. They have bagels and muffins for breakfast but I wish they had some sort of fruit and protein like yogurt

I wouldn’t say don’t stay here but know what you’re getting before booking.

Leisure Partner

6/10

Pleasant

08 Jun 2025

Susan

I was told the property was renovated by Hilton in January. This is the second Hilton I’ve stayed in recently that needed attention to detail and maintenance. Tub finish was bare, walls and chairs stained, etc.
the tiny fridge had no freezer. The breakfast was bagels and cereal with skim milk. Sad

Leisure Partner

4/10

Poor

30 May 2025

Rees

Not good experience

6/10

Pleasant

25 May 2025

Grace

Toilet water level is too high to be comfortable for a male sitting down and too noisy also.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Debra

Well there a lot of places to eat which is very good quite & peaceful

Leisure Partner

4/10

Poor

18 May 2025

Caden

The breakfast was trash & my son asked what was for breakfast and a staff member lied to him. There were bagels, yogurt, cereal & muffins. There was literally nothing hot. And the fruit flies were all over the food.

Leisure Family_with_children

10/10

Exceptional

16 May 2025

Linda

Very clean and staff was friendly.

Leisure Family

8/10

Excellent

05 May 2025

Sandra

We were very comfortable. The extra living room area was nice. The charging station for the phones was so convenient. Having shampoo, conditioner, and body wash in the showers was also convenient. We however, didn't have trash bags in the trash cans, there were no paper cups. No microwave to heat food. That was disappointing. Overall, the stay was nice and we would stay again.

Partner

10/10

Exceptional

05 May 2025

Destiny

Great!!

Business Family

4/10

Poor

28 Apr 2025

Veronica

Unfortunately for me check in took long had to wait. I had called for early check in. I know they were busy- I had 60th Anniversary party to get ready.

Leisure Family

10/10

Exceptional

23 Apr 2025

Steffanie

8/10

Excellent

31 Mar 2025

Verified traveler

bathroom no good!

First, they let us know if we wanted to cancel because the elevator wasn't working (not very important since I can walk).
Second: We didn't have glasses for water, coffee, or a coffeemaker.
Third: There were cockroaches in the bathroom, and the shower curtain rod holder was in poor condition, almost detached from the wall.

Friends_and_family Family

8/10

Excellent

30 Mar 2025

Ebony

This property was a good stay. I wish they had regular breakfast instead of continental though but thats ok. Cofee, tea, and juice options were available as well as bagels, yogurt, and cereal. The 2 biggest downfalls is that the elevator was broken but they most definitley accomodated by giving us a bigger room on the second floor and the water in our sink was cold even all the way on the full blown hot setting. The shower was barely hot as well. The rooms are clean and everyone was friendly.

Leisure Family

8/10

Excellent

25 Mar 2025

Teresa

Needs softer beds the bed are to hard after new management

Leisure Partner

10/10

Exceptional

24 Mar 2025

Verified traveler

House keeping did not service the room we had a lot of trash in our room and ran out of towels.

Friends_and_family Family

8/10

Excellent

23 Mar 2025

Cierra

5 stars.

The room was very clean the tub is a little outdated but overall the workers were very helpful and the hotel was very quite.

Friends_and_family Family

2/10

Poor

23 Mar 2025

Kelsey

The room didn’t have A/C and the front desk staff were not very accommodating.

Leisure Family_with_children

8/10

Excellent

21 Mar 2025

Rosa

Room was super clean..

Business

10/10

Exceptional

07 Mar 2025

Adela

Just needed a place to REST before driving out of state. The clerks were amazing. Both extremely nice and attentive to all that walked through the door.

Self

10/10

Exceptional

06 Mar 2025

Scott

Nice place

Self

10/10

Exceptional

02 Mar 2025

Analise

Everything was really pretty and clean, not much variety for breakfast

Family_with_children

10/10

Exceptional

02 Mar 2025

Frank

Very clean, helpful staff

Leisure Partner

2/10

Poor

23 Feb 2025

Jose

The elevators didn’t work at all and they broke into my truck. My stay was only for 1 night. Don’t stay here!

Leisure Partner

4/10

Poor

17 Feb 2025

Hideki

The elevator button didn't work 1st and 4th floor, means can't call it, had to use stairs. This property have worst breakfast ever had, only bagle and muffin, and yogurt as Choice.
This property also has real american coffee can see bottom of cups.
Enjoyed stairs walking understand the reason why there is no gym.

Leisure Family_with_children

8/10

Excellent

16 Feb 2025

Antonio

Good stay

Vet food for the price

Partner

2/10

Poor

16 Feb 2025

Verified traveler

Elevators weren’t working. The noise from the highway is so loud. There was hair on the floor in the bathroom that wasn’t ours.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Morgan

Very nice with indoor pool. Has restaurants nearby along with a gas station. It is next to highway so I can hear some noise

Leisure Self

10/10

Exceptional

27 Jan 2025

Luis Enrique

Management was very friendly

Leisure Family

2/10

Poor

06 Jan 2025

shanti

Roaches in room 215

Found roaches on the floor and on the wall crawling.
Bare minimum food for breakfast. Only bagels, muffins and yogurt available. Nothing for kids.
Did not maintain well, foul smell in hallways.
Staff is rude and extremely dumb, mostly illegally working students from India.

Friends_and_family Family

10/10

Exceptional

28 Sep 2024

Graciela

Everything...

8/10

Excellent

13 Sep 2024

Nicholas

Roaches in room. Someone smoking pot on third floor.

Leisure Family