OYO Hotel San Antonio Lackland Near Seaworld

United States , San Antonio - TX
San-Antonio, 2434 SW Loop 410
Show on Google | Website | Map

100 reviews shown

2/10

Poor

27 Mar 2026

sergio

I was not able to stay the front desk person requested a additional deposit in cash and then I was told that there is no internet and WiFi and also they wanted to give me a two Deb room when I reserved a king bed I couldn’t stay because I didn’t have cash for the deposit

Partner

2/10

Poor

15 Mar 2026

Kohl

This waa the worst room I have have been in. I had to leave and stay somewhere else. Normally I don't get the trip insurance because most rooms have basic AC and TV and I'm not picky.
When I arrived here, I waited for almost 30 minutes in a hot lobby with no AC because the computer wasn't working. After walking up a dangerous set of stairs with a loose concrete step, I opened my room. The attendant told me there was no cable or wifi. Okay, that's fine, it was a budget room. However, when I tried to turn the fan on, it was broken.
The hotel advertised having basic amenities but it did not. The room was almost 75 degrees. I had to leave. I really wish I could get a refund but I was just happy to not stay there. You would have to pay someone to want to stay here. For the price you can get almost any cleaner room with at least basic AC and a working TV.
Do not stay here. It is filthy. You will spend all night sweating.

Partner

2/10

Poor

01 Mar 2026

J Pablo

Las instrucciones están muy descuidadas, la ropa de cama era demasiado vieja.
En fin para pasar una noche de emergencia.

Business Friends

2/10

Poor

24 Feb 2026

Stephanie

First of all.. people at front desk do not speak or give u eye contact. When u all something they are rude in answering. 2nd. U do not get free wifi or cable. U have to pay extra when u get there. 3rd there is a 40 deposit for rach room which is more than what we paid for rooms. 4th the rooms stink and bedsheets were stained . 5th We were hot the whole nite because A/C did not cool. 6th No amenities

Friends_and_family Family

2/10

Poor

23 Feb 2026

Genoeva

Didnt stay there because online it said pet friendly but upon arrival they said no pets and refused to give a refund.

2/10

Poor

15 Feb 2026

Briana

Do not book here. Unclean. Horrible staff

Self

2/10

Poor

16 Jan 2026

Jose

Not clean, no Internet and no cable. I had to book another hotel and no refund was issued. I will stay away from this hotel.

2/10

Poor

05 Jan 2026

Tabitha

Was told cable and WiFi wasn’t working when I went to check in and told me I would get a refund if I wanted to cancel so I did. They lied and would not refund me. Sketchy area. Bars on window at check in. Front desk area behind glass. Bad vibes. Was happy to leave. Will not book with this brand again ever again.

Partner

2/10

Poor

15 Nov 2025

Lorraine

Left as soon as I seen the poor quality of the buildings, pool, and room. If I had a dog I wouldn’t let it stay there. Still have not gotten a full refund and pictures on the site do not show the true reality of this hotel!

4/10

Poor

28 Sep 2025

Frank

There was no coffee or breakfast. The property was in need of repair of many things. They charged a deposit for the room.

Business Family

4/10

Poor

12 Jun 2025

Kelly

Bed not comfortable pillow is terrible. Do not walk on the floor without shoes.

Business

10/10

Exceptional

11 Apr 2025

Priscilla

Great ownership

Great experience

2/10

Poor

03 Jan 2025

marcella

Disgusting, stated somewhere else bugs, sheets filthy not what it said online at all door didn’t close properly and unsafe

10/10

Exceptional

17 Nov 2024

Gabriel

The location

Leisure Pet

2/10

Poor

22 Oct 2024

Duane

Pictures posted in the Expedia Advertisement is equivalent to bait and switch. It's pretty much a run down motel. Room had holes in the wall, appeared to have water damage at some point. Comforter had stains appeared like nail polish hopefully. Bathtub/shower had stains like rust or decay from being old. Needed somewhere to stay overnight was there to see son graduate from Air Force Basic Training and this was close. I took pictures wish I could post them.

Leisure

2/10

Poor

20 Oct 2024

Luis

ROACHES!!!!

Horrible experience. The room smelled musty, restroom smelled like urin, and it had roaches. Killed about 20. Never staying there ever again.

Friends_and_family Family

2/10

Poor

20 Oct 2024

Jose

Beds had yellow stains and there was “hair” around, still waiting on my deposit

Leisure Self

4/10

Poor

14 Oct 2024

Kimberlee

Property was dirty and had graffiti in the bathroom lots of noise outside the room

Leisure Partner

2/10

Poor

03 Oct 2024

DOMINIQUE

The worst place I’ve ever been. This place needs to be closed down as soon as possible! I have never seen a place so nasty and disgusting in my life. I’ve never seen so many roaches in my life. Molded and rotted tub. The bathroom was like a scene in a horror movie. They will try not to give you your money back either. DO NOT STAY HERE DONT WASTE YOUR MONEY.

Leisure Family_with_children

4/10

Poor

15 Sep 2024

Leonard

Burn marks on bed no soaps

Self

2/10

Poor

04 Aug 2024

Maria

I was very disappointed to see the room in this hotel. What is worst is that it is in Travelocity site. We have used travelocity to book many of our trips which include the hotels. This time it was a very unsatisfactory experience.
The room's furniture was old scratched and with no handles on the drawers, the restroom was dirty. The room did not have a coffee pot. The whole room needed to be cleaned thoroughly and remodeled. I do not recommend this type of hotel to anyone.

Leisure Partner

6/10

Pleasant

11 Jul 2024

Kelly

Smoky smell.

Everything was good. But i did ask for a non smoking room. When i got in the room had a heavy smell of smoke. Im not a smoker so i could smell it. Not sure if it was a previous smoking room.
The bed was comfortable and the place was clean.

Self

2/10

Poor

03 Jul 2024

brian

My recent stay at the OYO Hotel was extremely disappointing and concerning. Upon arrival, I was greeted by a pervasive, funky, moldy smell that lingered throughout the entire hotel, making my stay quite unpleasant.

The cleanliness of the room was far below acceptable standards. The towels and pillowcases seemed as though they had not been washed properly, and the mattress emitted a very funky odor, raising serious concerns about hygiene.

The exterior of the building was equally alarming. The area was filled with individuals who appeared to be homeless, alcoholics, and drug users, making it feel very unsafe, especially for families with children. To make matters worse, there seemed to be drug dealers staying at the hotel, with suspicious people lurking in and out of the hotel area day and night. I even noticed some gang members hanging around the premises, which only heightened my sense of unease.

The security measures at the hotel are severely lacking. There are numerous blind spots around the building due to an insufficient number of cameras, making the area feel even more unsafe.

The staff did not help improve the experience. The check-in person was very rude and abrasive, adding to the overall negative impression of the hotel.

In summary, this hotel is not a safe or comfortable place to stay, particularly for families. It requires significant improvements in cleanliness, security, and customer service to be considered a viable option for accommodation. I would strongl

Business Family_with_children

4/10

Poor

03 Jul 2024

Verified traveler

Roaches and a lot of undesirable individuals. Definitely a no tell motel but if its a little to no money situation and an emergency i guess it will do

2/10

Poor

01 Jul 2024

Cincelia

Dead Roaches

The room was full of roaches. It was dead roaches under the stuck. The bathroom was in very bad shape. The bed had so many burned holes that I lost count.

Business

2/10

Poor

09 Apr 2024

Rosa

This is by far the worst stay. It was dirty looking exteriorly and inside the room worse. The bath tub was painted and paint was chipping off. I had never seen anything like it before. The toilet seat was smaller rim than the actual toilet frame so it was awkward when sitting. The worst was the dirty towel provided! At first, i saw a long hair on the white towel as i looked closer i saw a coiled pubic hair!! That was disgusting!!! Luckily i had just bought a new towel and took my chances with that one! The bed sheet had multiple visible cigarette burns. The main room door was all beat up from the bottom all around. Then there was a huge fly inside. Luckily it was only 1 night and the pricing was ridiculously expensive for that stay! It wasnt as cheap as other stays ive seen. Just thinking about the dirty towel makes me gag!

Leisure Partner

8/10

Excellent

05 Apr 2024

Mario

Decent room

Partner

2/10

Poor

27 Nov 2023

Alex

Unsafe and dirty with cockroaches in the room

Leisure Family

2/10

Poor

24 Nov 2023

Robert

Very bad

10/10

Exceptional

29 Oct 2023

robert

Hvbb

2/10

Poor

05 Jul 2023

Alexis

I don’t blame the hotel, I blame Expedia for giving this place a 4 star rating when every other place gives a 1-2 star rating. Broken peeling walls, bugs, broken shower. We lasted about 20 minutes before we decided to leave. Felt unsafe and decided to go. Staff was nice.

Leisure Partner

4/10

Poor

20 Mar 2023

Verified traveler

Literally sketch and musty - don’t do it

Did we see men suspiciously huddled outside by a rusty truck holding handguns watching us walk to our room? Yes. Did we smell a lot of weed? Also yes. Did the manager have his dog in a small fenced section by the entrance to the lobby? Yes. Was our room musty? Yes. Were the sheets dirty? Also, again, another yes. Did we feel safe? No. Did we leave, jump ship, and checkout an hour after check in? Yes.

Partner

6/10

Pleasant

22 Nov 2022

David

Quick check in

2/10

Poor

01 Aug 2022

Jesse

It was nothing like what was described on the photos. The room was filthy, the blankets were dirty, the front office was rude and didn’t wanna help with the complaints we had. It also had small mold in certain areas of the room

Leisure Family

2/10

Poor

27 Jul 2022

Verified traveler

Don’t waste your time/money!

Stay clear of this spot. Room was not clean. Paid for a non-smoking room. When entered room there was a distinct smell of cigarette and whatever else. An ash tray on the dresser. Cigarette burns in the bedding. The Bible was desecrated. Foul language written on/ in it. A dirty pot/lid was found in the fridge with someone’s leftover beans. The filth under the beds was unreal.

Friends_and_family Family

2/10

Poor

13 Jun 2022

monya

I was scared for my life walking in the parking lot. People hanging out everywhere. People living in the rooms cooking outside their rooms.

Business_and_leisure Family_with_children

6/10

Pleasant

02 Jun 2022

Cinthia

The cleaning lady was so nice and so was the front desk. The room was not ready when we got there but they lady tryed her best to fix it for us.

8/10

Excellent

15 Apr 2022

Ebony

Overall ok rooms

It was overall ok. The only downfall was they put me in a smoking room and i had to deal with the awful smell . Im pretty it made it seem 10 times worse since im pregnant. I wanted a non smoke room but they said unfortunelty thats all they had and i had booked in over a week ago. The room was comfortable to stay and sleep in. They did come in and clean and redo our beds etc.

Friends_and_family Family

2/10

Poor

23 Mar 2022

Cynthia

Do not stay at this hotel.

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

Friends_and_family Family

4/10

Poor

20 Mar 2022

Leonel

Never again

This hotel needs lot of work broken bathroom doors sofa bed as main bed worst part I got two bug bites omg never again

Friends_and_family Friends

6/10

Pleasant

20 Mar 2022

Jorge

The rooms needs an upgrade desperately at least the bed.

Friends_and_family Family

2/10

Poor

11 Mar 2022

Guy

Nightmare from Hell

We booked this hotel for a two double bed room and received a king size bed, hotel looks like it was built in the 60's with the same floors, tiles, no recent updates on the property. The floors were dirty and sticky. The smell was overpowering of a flowery cleaner smell. There was a cigarette butt behind the toilet. I could not get my children in the tub because of the looks of it. There was only soap provided,
no shampoo or conditioner. The description said breakfast was included, but not provided. HOTELS.COM should remove this listing from there web site.

Friends_and_family Family

2/10

Poor

28 Feb 2022

Verified traveler

Oyo Motel

This was a terrible place to stay. The room was not cleaned. The AC unit was about to come off the wall. There was no customer service. I would not recommend this place to anyone. It was a locate that look like drug deals happen. Do not stay here at all.

Self

2/10

Poor

16 Feb 2022

Chelsea

DONT STAY HERE

Place is trash. Stray dogs running around the parking lot, seems like the owners dogs. You have to pay $20 deposit just to get the remote to the tv. Owner was very rude and disrespectful. My mother had passed away the same day and her showing a little kindness wouldve went a long way, instead she was ugly and rude. You never know what someone is going through, you should always be kind to people. Especially paying customers. Would NOT recommend.

Partner

2/10

Poor

05 Feb 2022

John D

Stay away this place is horrible

Absolutely the worst hotel Ive ever stayed at. So bad I left 1 hour in to a 2 day stay. Door l9ck non functional. Only light in room that worked was bathroom. Filthy bedding. Just overall nasty looking place. I gave up 2 days of paid room it was so nasty.

Self

2/10

Poor

29 Jan 2022

Billy Joe

Worst place I’ve ever stayed. I wouldn’t even take a shower it was so nasty. I was chased to my room by the resident dog. Horrible experience.

Leisure Self

2/10

Poor

08 Jan 2022

Verified traveler

Perverts and Occupied Room

We arrived and the receptionist was hitting on me and disrespecting my girlfriend. He gave us a room key with “109” on it and told me to ignore the number and that it was “106.” We went to room 106 after he gave more nasty remarks and the room was already occupied. We left.

Partner

2/10

Poor

24 Dec 2021

Katherine

This place is HORRIBLE AND DIRTY. if you want to feel like you are leaving with bed bugs THIS PLACE IS IT!!!! disgusting and no accommodations for their guests. Oh and all rooms smell like cigarettes even if it says no smoking :) also, there’s guys outside getting drunk. you feel very unsafe, unclean, and rude customer service. a disgrace I had to leave earlier then what I paid for. And no refund

Leisure Family

8/10

Excellent

04 Dec 2021

Jack

Good for the price, will stay here again when I have to go to the VA.

Business

6/10

Pleasant

04 Nov 2021

Ramona

have to pay a $40 30 early check in fee for next d

I have been in the same room since October 31st and I payed the $40 deposit and booked for another day November 1-2 and yet had to pay $20 early check-in when I am in the same room which did not need to be cleaned or serviced then I payed in person before checkout time and was charged another $20 deposited on same room so I booked and payed a 3 day stay online pay in full with at Hotel com for 3-6 and was still in the same room and still woken up by staff to pay another $20 early check in when I am in the same room and have spent $60 plus every night since I used Hotel. com but if pay in person I will only pay for cost of stay so it is better to pay in person but yet I will not receive a stamp so I am wondering how I can go about this issue that has me confused over all rules are rules so I guess since I am limited in my fund will not be using Hotel. com anymore unless I could be remembered

Partner

10/10

Exceptional

29 Oct 2021

Cici

clean

very clean and friendly

Partner

10/10

Exceptional

25 Oct 2021

Ramona

CLEAN AND FRIENDLY

This property is clean and people are friendly the swimming pool is pretty and also clean has everything you need for a night stay a frig microwave tv ac and did I say clean which is a plus on my book and the price is better than others

Partner

6/10

Pleasant

09 Oct 2021

Ebony

Not a remodeled hotel for sure.

You get what you pay for. From the entrance the lady asked my name for the reservation . She then said oh ok it a 1 bed room. I said no i booked a 2 bed room and she started to tell me that was impossible to get that price for her hotel. She gave me a 5 minute spill of how much she charges for a single bed. When i showed her my reservation details on my phone she still was saying that was wrong. I told her i needed my room and she needed to figure out pri e issues with hotels.com as i am just the customer that booked it online. She finally gave in an said sure whatever. Room smelled instantly walking in. Like jesus i swear your great..great ...great grandmothers house dont smells this rancid. Then the room was vedy humid even with ac on. Bathroom tub looked like it was from 1980 it was peeling everywhere and yellow. Sink wasnt draining and toilet wouldnt flush. Youd have to fill it up from sink water to be able to flush. Under the beds and around had some white powder sprinkled all over. Im assuming it was some insecticide. Not appealing at all. Just overall gross.

Friends_and_family Family

10/10

Exceptional

03 Oct 2021

Andrew I.

Everything was proper like always at the oyo. The staff is always super friendly and accomidating

Self

6/10

Pleasant

10 Sep 2021

Elwin

It was okay

Friends_and_family Family

2/10

Poor

06 Sep 2021

Patricia

Not good at all, blood stains all over the blankets and curtains in the shower. Roaches everywhere we walked.

Partner

2/10

Poor

24 Aug 2021

marisa

Horrible experience

Horrible experience with OYO and Hotels.com !!!

Friends_and_family Family

2/10

Poor

21 Aug 2021

Aaron

For the price of the room I would have liked to be in a fresh cleaned room. Don't use your points for this property as I did. I would have thought John Wayne stayed there and 60 years later I stayed there. The room had 30 year old carpet and the floors was lumpy. Needs to be shut down and knockdown and rebuilted

2/10

Poor

19 Aug 2021

Verified traveler

I didn't expect much from a 2.8 rating, but this is terrible place to stay. Hallway is dark and dirty, room is smelly, pillow has dark stain, bathroom is terrible, bathtub coating all peeled off with cigarette burn everywhere. I was never so eager to leave the place next morning.

Leisure Family_with_children

2/10

Poor

18 Aug 2021

Verified traveler

I am not mean. But it’s old. It’s not remodeled. It’s repainted. Everything is old and bad snd dirty.
Tiles are old and bathtubs were painted and the rooms smell bad. I couldn’t do it and left.
Send somebody there! And there are ash trays in both rooms I saw. It stinks in there.

Business Self

6/10

Pleasant

17 Aug 2021

Maria

Great price

It was clean and shockingly quiet. I had been there with previous owners and they sure have changed this place for the better. The bedding looked washed and crispy white. No fear of dirty linen

Partner

2/10

Poor

11 Aug 2021

Verified traveler

Dirty room broken faucet and staffs not accomodating

Business_and_leisure Self

2/10

Poor

06 Aug 2021

Verified traveler

Nothing

Leisure Family

2/10

Poor

03 Aug 2021

Verified traveler

Terrible , the hotel dont look like the pictures , and there was a fly in the room the whole night and even when we got there.

Business Family

2/10

Poor

31 Jul 2021

Verified traveler

Rooms need to be clean and furniture replaced

Business_and_leisure Self

8/10

Excellent

28 Jul 2021

Tiffany

Motel 6 better!!!!

The service was good but rooms are run down, not very clean, has no room phone, and the beds are so uncomfortable. Bathroom looks like it needs to be bleached towels are very thin and small. Shaggy looking. Honestly was scared to get in the shower.

Friends_and_family Family

2/10

Poor

25 Jul 2021

Verified traveler

I didn't like the customer service, cleanliness of the hotel, rooms were dirty with a musty smell not to talk about the

2/10

Poor

19 Jul 2021

Verified traveler

We could not stay there due to the dirty nasty rooms. Cockroaches everywhere. Lights didn’t work either. Gang signs on doors. Burn marks on tub, toilet and comforter in a non-smoker room.
We did not check in nor did we stay.
I recommend going anywhere but Oyo
I am waiting for my refund.

Leisure Family_with_children

2/10

Poor

18 Jul 2021

steven

Horrible hotel needs removal

I want a full refund more and more I have been using Hotels.com I have been getting horrible service.

I checked in on time the room was used and filthy.

The microwave had an old burger inside.

The floor had nail clippings.

No towels were available.

The shower was filthy.

Overall, the room was so poor. The condition was so unsafe. I'm afraid it will callapse any day. The building is not up to code.

The area was not safe, it was dangerous for my family.

Business

4/10

Poor

17 Jul 2021

Verified traveler

Didn’t like anything. Didn’t seem like a safe place to stay

Leisure Family_with_children

2/10

Poor

10 Jul 2021

Verified traveler

Front Desk was not helpful when checking in

Leisure Partner

2/10

Poor

07 Jul 2021

Verified traveler

Intended to spend my night here since they provided a very good price. However, it became a nightmare to me when they said my booking was cancelled, they couldnot do anything and asked me to make a direct reservation with them. You could imagine how struggling I were at 10PM with my 2.5y daughter in car and the fact that NO WHERE for her to sleep. This might be the first and last time I choose OYO as my rest place.

Leisure Family_with_children

2/10

Poor

07 Jul 2021

Miosotis

Never again

Bad experience, dirty, they put only one towel in the bathroom and when they go to cleaning the room, they stole my husband insulin that’s a shame. The room looks like you need paid lees than fifty dollars

Partner

2/10

Poor

06 Jul 2021

Ramon

Disappointing road trip

The hotel was over booked and we had to drive 2 hours back home . Staff was unapologetic and eager for me to leave.

Partner

4/10

Poor

06 Jul 2021

Melissa

Too many rules for not so good place

We paid for a double bed and they said they didnt have any available so they gave us a king size. We all had to sleep crammed up since it was very late and were tired. There was also a lot of activity of people walking back and forth that you could actually hear all the movements so we didnt sleep much. By the way, they will charge U extra if you are past check out time even its 5 min. U have to go turn in the remote to tv and key at the front office you'll get charged too if you don't. By the way there's an addt'l $50 deposit which will.be returned to you at check out.

Friends_and_family Family

2/10

Poor

03 Jul 2021

Delfina

Hotel in very poor condition

Friends_and_family Family

4/10

Poor

03 Jul 2021

Verified traveler

The price was good

Leisure Friends

2/10

Poor

03 Jul 2021

Verified traveler

Room was dirty, bed sheets were dirty cigarette holes smelled like weed bathroom DISGUSTING manager denied refund we asked him to come look at room himself he declined stating he stands by his employees. I have never been in hotel this unclean@!!!!!!

Leisure Family

2/10

Poor

02 Jul 2021

Verified traveler

Room was dirty missing tile on floors bed spread had cigarettes burns matress was all worn out could feel the metal wires flies in room,door didnt lock good and while showering dry peeling paint from shower was falling on my hair, guest across from us were arguing around 4 am only good thing was the receptionist lady was really nice and the air condition was cold stayed there 1 night only all other hotels were sold out due to the fiesta texas thats why we chose this one will i stay here again defenetly NO

Leisure Partner

2/10

Poor

29 Jun 2021

Verified traveler

OYO hotel is not a good place to stay for Expedia customers. That place doesn't seem very safe, moreover the guests staying there look at the way they walk and talk… I don't think it's a normal group of people.

What's more important is that the Management at OYO is not being honest with Expedia, prove this, that I paid you, but when I arrived they said there was no room available!?!

Why, why did you chảged to my credit card, but there's no room for me?

Business_and_leisure Family_with_children

2/10

Poor

28 Jun 2021

Verified traveler

What i liked was the price, but thats not the end of it. We were treated so bad, the receptionist was extremely condensending treating me and my wife so poorly. We complained about the room and she was not having it. Paid for 3 nights and even though we were in the room for less than 5 minutes we only got 2 night back after complaining that the room smelled like an ashtray even though i booked a non smoking room, the lights didnt work and the restroom looked dirty. They also advertise \"breakfast included\" and when I asked about it they said they dont include it. Pretry much stay away if you can. The lady that was rude was upset because we complained but she let us know we were lying and that we should know that its an \"80 year old hotel\" and we should expect it to be how it was.

Leisure Family_with_children

2/10

Poor

26 Jun 2021

Verified traveler

JUST DONT

Leisure Family_with_children

2/10

Poor

22 Jun 2021

Robin

Not so good

Self

2/10

Poor

20 Jun 2021

Adrian

I lost out on 300 bucks here .Accidently reserved 3 rooms and i just needed one i wasnt refunded rooms had roaches

2/10

Poor

18 Jun 2021

Verified traveler

The hotel was dilapidated and broken down. The bathtub had cracks and the shower head was disgusting. There were tons of bugs and there were holes everywhere. The bed had burnt holes from cigarettes. The microwave even had expired food still inside it. Terrible experience and I don’t want to ever go back. Their advertisement said they have breakfast included but that’s false advertisement.

Leisure Family

4/10

Poor

18 Jun 2021

alysha

Absolutely disgusting door didnt even lock just gross

Friends_and_family Family

4/10

Poor

18 Jun 2021

Verified traveler

I Requested a Non smoking Room Instead I got a Smoking room because that’s all they have left (disgusting odor when we walked inside the room) To tired to go back to the office to complain, never going back

Leisure Family

2/10

Poor

17 Jun 2021

Verified traveler

I cancelled the first day so didn’t even stay the night. I have not yet received my refund.

Leisure Family_with_children

2/10

Poor

10 Jun 2021

Giovanna

Worse thing. We ended up checking out early. Toilet didn’t work at all. It had the worse smell. I didn’t even want to shower there.

Partner

2/10

Poor

05 Jun 2021

David

horrible place and a scandal rip off

Upon arrival i was asked to pay a deposit of 40 dollars which it should of had it included when i paid on line when checking out they wouldn't give me my deposit back cause the guy working up front said we checked out at 12:00 house keeping never came around the refrigerator was leaking what a rip off i will never stay there again 2 thumbs down very disappointed i wouldn't recommend it to no one motel 6 is alot better then the oyo hotel

Friends_and_family Family

2/10

Poor

31 May 2021

Phelicia

This hotel sucks

The absolute worst hotel experience ever!!! After 9hours of driving, we arrive at the hotel. We proceed to walk in lobby and say we have a reservation. The guy just hands me a slip of paper and says you have to call this number. The hotel had been overbooked and they cancelled our room. They then proceeded to charge my account at $25 cancellation fee. After 2 days, i finally got the refund. I will never use this hotel chain again. We ended up having to drive another hour and a half to find another hotel

Friends_and_family Friends

6/10

Pleasant

28 May 2021

mario

I like the service they were very help full i just didnt like the guest that stayed their very geto but over all place was great as far as service goes

Friends_and_family Friends

2/10

Poor

22 May 2021

Tina

Horrible and I would not recommend to

This was the worst hotel I have ever stayed in we walked in we sat on the bed open the refrigerator which had mold in Old food the walls look like they had been kicked in and just painted over the pool had no chairs the parking lot was gated like it was a prison we decided rather than staying there to just drive back home to Houston it was so bad and the bathroom was disgusting nothing you don't even take a bath in looked very very shady by time we left at 9 at night you could tell that the hotel was therefore illicit Behavior I would never recommend not even worth a one-

Friends_and_family Family

8/10

Excellent

18 May 2021

Curtis

Comfort

Helps to have a refrigerator when staying in a hotel.

Partner

10/10

Exceptional

18 May 2021

Mary Dolores

Great hotel for price

Self

2/10

Poor

10 May 2021

Verified traveler

Bad

Customer servise was horrible rooms are nothing like the pictures on the add they charge for everything and smoke free rooms smell like smoke, they are horrible stay

Friends_and_family Family

2/10

Poor

25 Apr 2021

Derrell

Hotel Dirty

Hotel was dirty.

Friends_and_family Friends

2/10

Poor

21 Apr 2021

Cody

Check yelp first.

The place looked nothing like it’s pictures, definitely got hotel-fished. Door and walls have noticeable damage and discoloration. Bathroom door refused to move and the room had a strong stench of cigarette smoke. We didn’t stay the night. Ownership refuses refunds past ten minutes of check in but check in starts at the moment they access the booking not after the lengthy check in process that ensures you don’t have enough time to see the room and promptly return to leave. We were frustrated that we ended up having to eat the cost but happy we didn’t stay here. I understand that you get what you pay for but this place wasn’t worth it still.

Partner

4/10

Poor

16 Apr 2021

William

Very bad

Absolutely horrible hotel. Bed was broken down. Under sheets were dirty. Vagrants were all over the parking lot all day and night.

Business

8/10

Excellent

16 Apr 2021

Verified traveler