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Tru by Hilton San Antonio Lackland Sea World

San Antonio - TX · United States

9911 Ingram Road Suite AView location

8.8/10Excellent1,118 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton San Antonio Lackland Sea World

The following services and amenities are available, but with reduced service: Breakfast, Pool. Check in to Tru by Hilton San Antonio Lackland Sea World to enjoy a great location and tons of fun amenities.

Your minimalist room is the perfect place to unwind, with a large TV, rolling desk, free WiFi and a mini-fridge. Get creative for the most important meal of the day at our free 'Top It' breakfast bar, with 30 delicious toppings to choose from.

Work, play, and lounge in our reimagined lobby, where you can join in the fun with table and board games, or watch one on our giant media wall. Our 24/7 Eat & Sip Market lets you crush anytime cravings, with gourmet snacks and drinks, including single-serve beer and wine.

Get work done in the semi-private alcoves, stay connected with free WiFi, and print from anywhere in the hotel with free wireless printing.

Read more about this hotelShow less

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base Visitor Center and San Antonio River.

This hotel is 13.2 mi (21.3 km) from River Walk and 13.6 mi (21.8 km) from Henry B. González Convention Center. Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 49 per accommodation, per stay
    • 1.78 percent destination fee will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 5.41 per day
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hill Country Golf Club 4.9 km / 3 mi
Westover Hills Lung Center 5.7 km / 3.6 mi
Joint Base San Antonio 7.2 km / 4.5 mi
Ingram Park Mall 7.3 km / 4.6 mi
K1 Speed 7.8 km / 4.9 mi
Aquatica San Antonio Waterpark 8.6 km / 5.3 mi
Lackland Air Force Base Visitor Center 8.6 km / 5.4 mi
Wolff Municipal Stadium 8.8 km / 5.5 mi
Wilford Hall Medical Center 9.6 km / 6 mi
St. Mary's University 11 km / 6.8 mi
Audie L. Murphy Memorial Veterans' Hospital 13.3 km / 8.3 mi
Port San Antonio 13.4 km / 8.3 mi
South Texas Medical Center 13.6 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 73
  • Number of floors (main building): 4
  • Double rooms: 47
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 18 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • BasketballExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-4

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Tru by Hilton San Antonio Lackland Sea World

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Tru by Hilton San Antonio Lackland Sea World

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton San Antonio Lackland Sea World

8.8
Excellent
1,118 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
04 Aug 2026
Evans
The old lady works in cafeteria in the morning is very rude and disrespectful. Others staffing members was very nice .
4/10
Poor
31 Jul 2026
Tabitha
I reserved a king size bedroom and got a double bed. No microwave in the room and no table to sit down and eat in the room. Had asked for clean towels and garbage bags each day. No ice buckets in the room. Had to use the microwave and eat in the lobby. Had to let them know that they had hornet nest at the door. Book reservation with them in additional had to pay a deposit of $50 at arrival and five dollars to park your car. Look at my account today and realized I was charged three different prices for A two night stay.
10/10
Exceptional
28 Jul 2026
Gabriel
Very clean and properly maintained property. Will definitely return when visiting San Antonio.
6/10
Pleasant
28 Jul 2026
Araceli
I was displeased with the car parking fee and the $50 deposit that I have yet to remit.
Additionally, I found the breakfast room unsatisfactory due to the inconsistency in the food offerings on either side.
Inadequate Front Desk Staff . Not recommended
8/10
Excellent
26 Jul 2026
Ashley
Nice selection for breakfast
10/10
Exceptional
25 Jul 2026
Angela
Safe , clean, friendly
10/10
Exceptional
24 Jul 2026
Rosita
When I have the opportunity to stay at Home2 or tru, I always stay there it is awesome.
10/10
Exceptional
14 Jul 2026
Jose
We enjoyed our time there for the airshow and aquatica
Family_with_children
10/10
Exceptional
10 Jul 2026
Gregory
Great place to stay. Great staff great breakfast. Pet friendly. Plenty of parking. Close to Lackland.
Family_with_children
6/10
Pleasant
09 Jul 2026
Mayra
The location is great. Everything is close by including SeaWorld. Our room was ok with a lot of wear and tears but comfy. The restroom was full of rust all around. We did not get room service due to short staff they said. We had to go to the front for needs.
Family_with_children
10/10
Exceptional
09 Jul 2026
robert
We planned on going to Sea World San Antonio and wanted to stay overnight. We decided to choose Tru by Hilton. Im a huge fan of Hilton hotels. Great rates and affordable clean rooms.
Highly recommend.
Family_with_children
4/10
Poor
09 Jul 2026
Dean
We went to SanAntonio for a bmt graduation with my sister and her family. There was never anyone at the front desk when we went down. No one answered the phone when we tried to call down from our room. I requested for both of our rooms to be cleaned and towels replaced daily. That never happened. We had to go down and wait for someone to show up at front desk to request towels and they did not give us enough for our 4 night stay. Coffee was not readily available daily and the one day we made it to the breakfast (you have to leave very early to get to Bmt graduation each day) they were closing everything up even though we were there eating. They immediately closed curtains and took food away with people still eating. We have stayed at many Tru by Hilton hotels in other states and we have always been very satisfied. This was not a good experience and we would not stay there again if we ever go back to SanAntonio. We were charged full price times 2 rooms from Tuesday to Saturday and we did NOT get full price service at all!!!!!
Family
10/10
Exceptional
02 Jul 2026
Alan
Great Hotel
Family_with_children
6/10
Pleasant
01 Jul 2026
Fernando
Room was dirty
Family_with_children
8/10
Excellent
30 Jun 2026
Danny
The room was nice. Really like the wood plank floors. Much cleaner than carpet. Woukd have preferred a bathtub instead of a shower, although a shower was a cleaner option. And the room is only serviced every other day. We ran out of clean towels and wash cloths. They ran out of wash cloths but did give us fresh towels when we asked. And the breakfast was really good! All in all, it was a very enjoyable stay.
Family_with_children
8/10
Excellent
29 Jun 2026
Michelle
Great staff clean place.
Family_with_children
2/10
Poor
28 Jun 2026
Kevin
Ok when we first got there it looked like nice and clean place just like the pictures….after resting we decided to go eat in San Antonio and when we got backed we noticed something crawling on the wall it was a roach ok after reporting that they moved us to another room to where the sink was clogged and the toilet ran for 10 mins maybe longer each time after flushing…so later on that night we sit outside to relax and drink a few cold ones and see a mice run across under our table and he was back and forth all night on the patio outside by the pool…the breakfast had no bacon but overall was ok…
Family
8/10
Excellent
25 Jun 2026
Michelle
Nice, family friendly property. Clean rooms, super helpful staff. Breakfast included was a great perk for the family, and the kids enjoyed the indoor pool. Lots of pros.

Couple of cons: pay $5/night to park in their lot, and even though we booked & paid through Expedia, they put 3 different holds (totaling over $350) on my credit card.

Would likely stay again if in the area which is close to Sea World, 6 Flags, lots of shopping and restaurants.
Family_with_children
4/10
Poor
23 Jun 2026
Loys
The WiFi did not work properly and very slow connection. Drip water on floor possibly from ac unit and no dresser to store items
Friends
10/10
Exceptional
23 Jun 2026
Crystal
Great staff and clean clean facilities
10/10
Exceptional
21 Jun 2026
Emerson
Highly recommend 👌
8/10
Excellent
20 Jun 2026
Rose
They need to check the rooms for mold. My room had mold in the bathroom.
Family_with_children
10/10
Exceptional
19 Jun 2026
Merce'
No matter what “Tru” I go to, I always enjoy myself! There was an issue at a hotel downtown and needed to switch my hotel asap, and the staff was helpful with booking me a stay @1:30am! I spent my next two nights with this hotel and enjoyed myself. The rooms were clean, staff was friendly and helpful, I felt safe and comfortable being in a new city. Great location, Great Staff & Great Amenities!
Self
6/10
Pleasant
19 Jun 2026
Jacob
Breakfast wasn't great. Room was clean though.
Self
10/10
Exceptional
17 Jun 2026
Jaimin
The room was clean and well maintained, the staff was very helpful, the location is very close to the see world so pretty much good experience..
Friends_and_family Family
6/10
Pleasant
17 Jun 2026
Alfonso
The safety monitor system on the back of the property sounded off a siren for approximately 10 minutes at 0300. Im sure there were slot of tenants awakened. Checkout is at noon; and almost 3 hours earlier at 0915, housekeeping knocked on my door, even though I had the door not disturb sign on our door. When I responded that we were still there, she opened the door. Thankfully, I had the interior lock enabled. I opened the door and told her checkout was at noon. She responded \"just checking on you\". She awakened my entire family and this is unacceptable.
8/10
Excellent
14 Jun 2026
Vannessa
Everything was above average .Great for family .
Family_with_children
6/10
Pleasant
14 Jun 2026
Nikki
Staff was super friendly and helpful! For the most part, the place was good. Pool was nice after a hot day. Rooms were OK. Mildew smell in the hallways, rust in the bathroom, pillows were not the best, and there was a mysterious stain on the bed cover. I can't say it was excellent but it was decent and worth the price. They allowed pets, which was super helpful for us. Would we stay here again? Maybe.
Family_with_children
10/10
Exceptional
14 Jun 2026
Carmelo
Clean room
Free parking
Partner
6/10
Pleasant
09 Jun 2026
Folasade
Our room was never cleaned, toilet ran the whole time and made noises, sink clogged no one ever came to fix it.
Family_with_children
8/10
Excellent
07 Jun 2026
Terry
A little mixed on this one. The good points were, they were reasonably priced. We had three adults, one room, used Expedia, Saturday night stay for about $125. Another good point is they had a pretty good free breakfast. Sausage, two chicken strips - ONLY two, scrambled eggs- cooked correctly, the ran out of blueberry muffins, I didn't see the yogurt, but my son said they had some. They had some fresh fruit, etc. Juice was so so, pancake conveyor belt machine was a cool idea, not sure that it worked, it looked like it had issues, but the waffle machines worked fine. Pretty good over all. Two distinct bad points stood out. No curtains or shades in the room. They had a screen that was pretty easy to see through (I'll try to attach a picture, but it definitely was NOT a black out screen, and I had a nice view of the parking lot light - all night long. As a plus, they did have security drive around the lot, and it was pretty quiet. My daughter and I could not sleep at all. The blankets were not wide enough for two people who are not a couple. It covered the bed, but not much overhang. We also had trouble with the plugs for charging devices. The plugs would not stay in the outlets. We ended up using the one in the bathroom. Also, the shower was hot!
Family
10/10
Exceptional
05 Jun 2026
Guadalupe
Very pleased with the service received at the hotel, from now on I will stay at this location.
Friends_and_family Family
6/10
Pleasant
03 Jun 2026
Cynthia
Room was smaller than expected and no storage. The shower had rust stains and shower head was horrible and leaking. If you only plan on sleeping there then it’s a great option.
Friends_and_family Family
2/10
Poor
26 May 2026
Samuel R
Muy mal no me pudieron cambiar ni la fecha para otro día me parece muy mal
Friends
10/10
Exceptional
24 May 2026
Vanessa
We enjoyed our stay! The room was great, bed was comfortable, and breakfast was delicious!
Family_with_children
10/10
Exceptional
22 May 2026
Leslie
Great place to stay. Clean room. Nice property. Friendly staff.
Partner
10/10
Exceptional
19 May 2026
Gary
Breakfast was good and varied some items daily. Room service was good and friendly. Parking was good with plenty of room
Partner
10/10
Exceptional
17 May 2026
Amanda
Great hotel, quiet and clean. Will be back soon!
Friends_and_family Family
10/10
Exceptional
17 May 2026
Yvonne
Very friendly staff and clean
Friends_and_family Family
10/10
Exceptional
11 May 2026
Fernando
Quiet rooms and clean
Family
6/10
Pleasant
11 May 2026
Diana
Everything was good, breakfast could’ve been better but it was cheer competition season so maybe that was the reason.
Family_with_children
10/10
Exceptional
03 May 2026
Kelly
Great hotel, clean, comfortable, wonderful breakfast and friendly staff.
2/10
Poor
30 Apr 2026
Kenneth
Uncomfortable beds. Fire alarm malfunctioning. Nothing like being woken up at 6am to a blaring panic alarm. Staff did not care or apologize. Breakfast options were sad, old, and unappealing.
2/10
Poor
29 Apr 2026
Hung
I don’t have any idea
Family
10/10
Exceptional
25 Apr 2026
Kristin
No problems. Didn't eat breakfast but looked good.
Partner
6/10
Pleasant
23 Apr 2026
Edgar
Room was double booked. Room service didn’t come through; I thought they were supposed to, at least that’s what they advertised. There was a camera system in the parking lot right outside the room that kept sounding an alarm throughout the night. Went on for several minutes and quiet for a bit then started over. Breakfast was great; I actually looked forward to getting up for that.
Partner
8/10
Excellent
21 Apr 2026
David
I would stay again
4/10
Poor
19 Apr 2026
Esmeralda
There was an alarm that went off in the middle of the night and early morning this needs to be assessed not sure if it was a technical issue or genially the building was on fire but we didn’t notice anything . Our stay was nice, they even gave us extra towels thank you.
Partner
10/10
Exceptional
19 Apr 2026
ELKIN
Rosa’s breakfast is incredible! The food is authentic and full of flavor. That Mexican sauce is definitely the best in town. We had a great time with the family and will be back for sure
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Julia
We absolutely loved our stay. Our room was clean and had working AC. Loved the layout of the breakfast/sitting area. Gym is clean with weights going up to 75 lbs. There are 2 Fussball tables and a shelf with some board games. Did not have time to check out the pool. There is a daily parking fee of $4.99. The hotel was clean with a pleasant and fun color scheme. I would 100% book here again.
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Arielle
Staff very friendly. Place was clean. Good breakfast. Convienent location.
10/10
Exceptional
14 Apr 2026
Thomas
breakfast is great!, safe parking
Partner
8/10
Excellent
13 Apr 2026
Rosa
Clean
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Ricky
Yes
Partner
10/10
Exceptional
06 Apr 2026
jaime
Great
Partner
8/10
Excellent
02 Apr 2026
Elizabeth
Overall stay was. Good with everything you need all around.

However was given a 4 star due to bathroom being duty. Showered was DIRTY. Looked like it had not been cleaned in abit and had several pieces of hair. It was enough for my young child to say she did not want to use it because of how it looked. Then called front desk a few times and no answer. Had to clean it myself with wipes.

Breakfast was your basic free breakfast but was good and fresh. Rooms were cold which is a plus.


Not sure if id stay again unless if i had to seaworld since it really cloae.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Tessa
Clean rooms, temperature in the rooms were great, bathrooms were clean, and staff was excellent
Partner
8/10
Excellent
28 Mar 2026
Stephan
Property was really nice. Breakfast was excellent. Room was smaller than pictured. One of entry ways were block. They changed for parking even for guests?
10/10
Exceptional
23 Mar 2026
Jacqueline
Property and staff was awesome I would recommend this hotel
10/10
Exceptional
23 Mar 2026
Maria
The staff was friendly and helpful.
8/10
Excellent
22 Mar 2026
Roseann
Nice area safe , rooms clean , bed comfy just need better pillows .. my neck hurt the next morning .. breakfast good
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Adrileana
Really nice staff and clean rooms .
Family_with_children
8/10
Excellent
19 Mar 2026
Tallie
Clean room. Friendly staff. Pet friendly.
Family_with_children
8/10
Excellent
18 Mar 2026
Jennifer
The room was small and with 2 queen beds the space is tight. I was disappointed that there was not a microwave in the room too. The kids enjoyed the pool.
Friends_and_family Family
4/10
Poor
16 Mar 2026
Domonique
Room was clean, one of the front desk staff was rude, my truck got broken into and the lady at the front desk was absolutely rude when i asked if i could see the security footage
Partner
10/10
Exceptional
12 Mar 2026
priscilla
We had a nice day. The rooms were nice and clean. The receptionist was nice, considerate, friendly, and very helpful. The only damn thing I didn’t like is they don’t clean the rooms as often as they should what I mean by that is make the beds take out the trash.
10/10
Exceptional
12 Mar 2026
Christina
Great place to stay with children great breakfast
Family_with_children
8/10
Excellent
09 Mar 2026
Franchester
Great place to stay! Easy access to express ways. 2 buffet breakfast areas with different foods in each! Rooms were clean and comfortable. Gym was bright and easy to access. We loved the decor! Would definitely stay again.
Partner
10/10
Exceptional
02 Mar 2026
Heber
great
Family_with_children
10/10
Exceptional
02 Mar 2026
Manuel
Air conditioning was great , very spacious room and gym was great .
Business Self
10/10
Exceptional
24 Feb 2026
Itzel
Great
Family
10/10
Exceptional
22 Feb 2026
Nelly
Clean and modern room. Breakfast is great, we love the salsa!
10/10
Exceptional
21 Feb 2026
Jacob
Great experience never disappoints when staying at a tru by Hilton.
10/10
Exceptional
15 Feb 2026
Roberto
Everything was good and great
10/10
Exceptional
10 Feb 2026
Celeste
The staff was amazing, the rooms were clean. I felt really comfortable during my visit
6/10
Pleasant
07 Feb 2026
Shane
Microwave in the rooms. Was supposed to have an bathtub. We only had a shower.
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Emile
Room was amazing and staff was super nice and helpfull
Leisure Friends
4/10
Poor
31 Jan 2026
Traniellia
I got the wrong room upon chrc
10/10
Exceptional
25 Jan 2026
Vanessa
Everything was amazing.
Leisure Family_with_children
4/10
Poor
22 Jan 2026
Norelix Figueroa
Room shower had all edges covered in mold
Leisure Family
6/10
Pleasant
21 Jan 2026
Marcquida
I visited San Antonio to attend my boyfriends BMT graduation @ Lackland Afb. I arrived on Dec. 30th around 2am, walked into the lobby, and spoke with the receptionist at the desk (short, heavyset woman that looked to be Hispanic). I explained to her that I already had a reservation which was from Dec. 30th- Jan. 2 and if possible I wanted to check in early. Now I understand that check-in is at 3pm and I was super early but the part that really upset me was her lying and saying she still had guests arriving that were already booked for Dec. 29th. I walked away and returned a few moments later and asked her could she charge me another night (at this point I was just tired & wanted to sleep for at least 2 hrs before I needed to head to Lackland). The way she moved to the computer so fast to charge my card was insane to me. She literally could've just told me yes you can check in early but there'll be a fee. 1. Don’t lie to my face and make it sound like you don't have anything available 2. Is it so hard to have a ounce of humanity in your heart? You likely know that I'm visiting from out of town & you can visibly see that I'm tired. For you to not show a tiny bit of empathy for another person is baffling to me. Then for you to charge me full price to stay half a night was even more crazy to me. After returning from the 1st day of graduation I did speak with another receptionist and explained everything to her. She did understand my issue and said that they don't do discounts but
10/10
Exceptional
16 Jan 2026
Louis
Room was clean.Staff were very helpful and friendly
Leisure Family
10/10
Exceptional
10 Jan 2026
cynthia
A pleasant place to call home for 3 days. Clean, modern, uplifting, good breakfast. Great location to Lackland AFB for grandsons graduation.
4/10
Poor
08 Jan 2026
Bibiana Rona
Bathroom door didn’t close. Shower didn’t drain properly and hadn’t been cleaned in some time. Front desk was nice and friendly upon arrival. Floor was soft and it felt as though you would fall through any second. Variety of breakfast options.
10/10
Exceptional
04 Jan 2026
Amanda
Everything was good as usual! This is the only place we stay when coming to San Antonio :)
6/10
Pleasant
04 Jan 2026
Michelle
The staff was friendly and the room was ok
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Jose
Clean room. Convenient as it is right off the expressway.
Partner
6/10
Pleasant
01 Jan 2026
Sandra
The room was fine. The staff closed breakfast early on some days and many missed it. I didnt understand why you provided a refrigerator yet no coffee pot or microwave. Guest had to go to the lobby and wait in line to use a microwave. I honestly would have booked my stay if knew in advance bb
6/10
Pleasant
30 Dec 2025
Saul
Decepcionado con el nulo servicio al cuarto que se me dio. 4 noches estuve y ni una sola vez fueron a limpiar la habitación. Hablé 3 veces por lo mismo y solo decían que lo iban a reportar al supervisor pero sin ningún resultado. Los alimentos eran pasables pero sin variedad. La ubicación es buena y será la última vez que lo visite y recomiende.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Jorge
Everything was awesome the only problem we have it was 11pm and kids are tuning and screaming at hallways.. and no one answer at front desk we have to go out to asking silence twice…
6/10
Pleasant
29 Dec 2025
Carlos
It was fresh but not very tasty. It lacked seasoning. Few hot options. Eggs done one way. No choice between bacon or sausage. They only offered sausage patties and they were cheap large frozen patties, not fresh. They didn't have enough table waffle irons or pancake machines. It caused quite a bottle neck with families waiting their turn. They have one small container to hold milk for cereal and other needs. It ran out frequently. No fruit options. Only one option for yogurt. For what's charged per room with excess deposit and parking fees.
Friends_and_family Family
8/10
Excellent
25 Dec 2025
Nekesha
Staff
Business_and_leisure Family
10/10
Exceptional
24 Dec 2025
Gabrielle
That was the best hotel ever! Concierge was super friendly I loved it here!
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Marco
.
Partner
10/10
Exceptional
22 Dec 2025
Rolando
Great location stay.
10/10
Exceptional
21 Dec 2025
Donald
Awesome Breakfast
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Lisa
Everything
Leisure Self
4/10
Poor
20 Dec 2025
Dillon
I had a room with a king size bed reserved but when checking in they ran out which was confusing defeating the purpose of a reservation. Unless the room a/c was set at 60 degrees the room would get musty and muggy. The showers full heat setting was luke warm. Breakfast was pretty bland and some of the pancake and waffle makers were not working.
Leisure Partner
8/10
Excellent
19 Dec 2025
Sandra
Pretty good overall. Inclusive breakfast was good. Only complaint is shower was awful. Very little pressure, shower head was mostly clogged. Have stayed in alot of hotels, this was by far the worst shower I've used.
Leisure Family
10/10
Exceptional
18 Dec 2025
ANITA
Very nice and cozy dining area
Leisure Family

Location & surroundings

Tru by Hilton San Antonio Lackland Sea World
9911 Ingram Road Suite A, San Antonio, United States

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Tru by Hilton San Antonio Lackland Sea World

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