Name: Holiday Inn San Antonio Seaworld By IHG
Address: 10135 State Highway 151, San Antonio, 78251, US

8/10

Excellent

01 Aug 2026

Edward

Location was convenient to get to my all the places I wanted to go

10/10

Exceptional

29 Jul 2026

Heather

Lovely time for my sons birthday!

6/10

Pleasant

28 Jul 2026

Jesus

Well everything was good until we found out
That the breakfast wasn’t free and when we bought frozen food they didn’t offers us forks or spoons so I wouldn’t come to this Holiday day inn again but I would go to the other ones

10/10

Exceptional

25 Jul 2026

Cristina

Loves that has charger for electric cars.

10/10

Exceptional

25 Jul 2026

Michael

The hotel was amazing. We enjoyed our stay and experience. This was our second stay at this location. The front desk staff, room attendant, shuttle driver, and restaurant staff were friendly, professional, and respectful.

6/10

Pleasant

23 Jul 2026

Benjamin

Best part was the breakfast. The interior feels dated.

4/10

Poor

23 Jul 2026

Eric

The front staff seemed in a hurry and didn't activate our key cards correctly. Of course they blamed us for demagnetizing them. And they magically worked the 2nd time after having to go back downstairs to get them reset up. The room itself was filthy. It seems all they do is make the beds. Handprints and smears where everywhere. The bathroom had mildew and they obviously paint over the moldy ceiling in the shower. And there was hair everywhere! On the bed, in the shower, in every crack and corner, everywhere you would look. The room was also damp and the had a musty smell. Everything felt damp. The AC unit screen and buttons were broken and the inside of the unit was filthy. The parking lot is too small as well. Many people park in a muddy field next to the lot and track mud throughout the parking lot. So regardless if you get parking, expect your tires to get muddy on a rainy day. The breakfast is a paid buffet. Overall this place is run down and needs work. And its not worth the cost to stay there.

6/10

Pleasant

17 Jul 2026

Roberta

The hotel and staff were all amazingly courteous and helpful. Always a smile on their faces and attentive to our needs. The room was clean but the carpet and curtains smelled terrible and made the room smell bad. Other than that the room was good and beds comfortable as always

Family

10/10

Exceptional

17 Jul 2026

JACQUELINE

It was good

Friends

4/10

Poor

15 Jul 2026

Phillip

yay

10/10

Exceptional

11 Jul 2026

kevin

Everything was great thanks

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

James

The bundled breakfast deal to convenient and affordable to feed a family of four each morning. The rooms were adequate, but pretty obviously dated. The men’s pool locker rims were awful, the showers has corrosion all over the knobs. Overall, the facility felt like it had been on the decline or some time.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Dianne

Me gustó mucho la atención cómodos y muy limpio todo

Family_with_children

10/10

Exceptional

07 Jul 2026

Ildefonso

Clean room, nice staff, good location, nice pool.

Family_with_children

10/10

Exceptional

06 Jul 2026

Cristian

Great stay.

Family_with_children

10/10

Exceptional

05 Jul 2026

Christine

We love the cat!

Family_with_children

10/10

Exceptional

03 Jul 2026

Juan

It is a very nice hotel and was perfect for our overnight trip.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Crystal

The stay was okay for the price but the hotel is in need of some TLC. My room had mold above the window, there was rust stains in the bathtub, there was green algae/mold in the outside pool, and the person who checked us in, Velma, was extremely rude when I had to ask for a higher floor even though it was on my reservation request which was made over a month in advance. The hallways on the 5th floor smelled of weed for several days during my almost 2 week stay. The only real perk was the shuttle to and from SeaWorld.

Partner

10/10

Exceptional

27 Jun 2026

christina

The staff were so attentive throughout our stay! We always had fresh towels and all the bathroom essentials. Plus, the shuttle to SeaWorld was always on time and very friendly.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

amy

The room wasn’t as clean as I hopped, the room seem old, the sheets had stains, the bathroom vent did not work, the AC unit was extremely loud to the point it disrupted our sleep. The bathtub was old and has a lot of stains.

10/10

Exceptional

25 Jun 2026

Marion

Staff was friendly and hotel was clean.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Cal

Good service and room. Decent food

Self

10/10

Exceptional

22 Jun 2026

Clarence

The room was pretty much clean except for the toilet and tub.

Staff was helpful and did everything the fix the issue. Will recommend this hotel.

Family_with_children

6/10

Pleasant

22 Jun 2026

Matt and Brooke

My in laws and ourselves stayed here while visiting Seaworld. My in laws room was fine while ours had a very potent mildew smell and was not very clean. The overall hotel looked tired and not well maintained.
Staff however were helpful and courteous.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

David

Staff was very helpful and attentive. Property was properly maintained and clean.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Nortica

love it

10/10

Exceptional

14 Jun 2026

Stephanie

Great hotel for staying by Sea World, the shuttle is perfect and saves so much by not paying for parking.
The hotel was clean, the free roll away bed is a great option for families. We ate at the on-site restaurant for dinner, the food was good and kids 11 and under eat free with an adult.
The amenities are nice for kids, a pool and a billiards table.
The staff were all helpful and pleasant. We will stay here again when we visit the area.

Family_with_children

8/10

Excellent

12 Jun 2026

Victoria

We enjoyed our stay at this Holiday Inn. It's located in a convienent area off the highway. The rooms were what you'd expect from a Holiday Inn, clean and comfortable. There is a little wear, mainly in the bathroom, but nothing bad. The Grill serves a good breakfast and dinner that are definitely worth trying. Both indoor and outdoor pools were clean. They provided towels on site. Finally, the complimentary shuttle to Seaworld was very nice.

Partner

8/10

Excellent

12 Jun 2026

Benjamin

responsive to customer needs, small parking or many events plus guests make it small

Partner

10/10

Exceptional

08 Jun 2026

Viviana

We had gone for a one night stay to go to seaworld the next day. Everything was great from the front staff help, due to the horrible storm that night, to the end. The shuttle service is amazing and one reason I continue to comeback to this hotel. Easy access and great turn around especially when you have kids it makes it more of an adventure than anything.
Rooms were clean and neat.
Swimming pool was also great both my boys had a blast.
We had breakfast prior to our departure to Seaworld. The only thing I'd complain about was that I had asked for a refill of coffee and never got it. Almost felt like I was forgotten even though the server was able to refill the two gentlemen sitting next to us in a short of time when I heard them request more coffee. Food was great, my kids loved it. Although they were a little upset there were no pancakes they still enjoyed thr fruit and bacon that was available and eggs.
Cost is fair with all that is included. I definitely see myself coming back again with the kiddos at some point.
I will also say I'm very thankful that even thought we had checked out in time that we were still welcome as guests when we got back from the park to change in the bathroom and pack up to go back home. Overall a great experience, my kids loved it, I had a blast spending time and making memories with my kiddos. Thank you all for making it happen and making it go smooth.

Family_with_children

8/10

Excellent

04 Jun 2026

Katelyn

great stay and great location.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Roxana

Overall great experience. Will definitely stay again.

Self

10/10

Exceptional

01 Jun 2026

Jay

Staff was very helpful and friendly.

Family_with_children

10/10

Exceptional

31 May 2026

Kimberly

Safe environment

Family_with_children

6/10

Pleasant

31 May 2026

Adam

Old dated needs full revamp air-conditioning needs cleaning

Self

2/10

Poor

31 May 2026

Juan

The toilet wasn’t clean and the property was old, dingy and moldy. Spoke to front desk and they said there was nothing they could do about the toilet. They wanted me to speak to the manager who arrives as 9 am. I looked for her at 9 am but she hadn’t arrived. The toilet had stains and there was hairy on the floor. It looked like it hadn’t been swept. Carpet as well. There was mildew smell in the room. Toilet looked like it hadn’t been cleaned in ages.

Family

8/10

Excellent

26 May 2026

Timishia

Staff was nice

10/10

Exceptional

22 May 2026

Wilfredo

This was a really good hotel everything was well maintained! The food was delicious! We did have one issue where there was something wrong with the air conditioner however they were very accommodating to us!

Family

10/10

Exceptional

21 May 2026

Rizwan

Pleasant trip

Self

10/10

Exceptional

18 May 2026

Justin

Very nice oh la la

8/10

Excellent

17 May 2026

gilbert

I was put in a room near the second floor elevator and I heard it ever time someone used them. Other than that it was a good stay

10/10

Exceptional

16 May 2026

Debra

Very nice and clean hotel.

Self

8/10

Excellent

06 May 2026

Stephanie

Food was good as long as you get there early close to the end not much selection left. Waffles are always a hit though 😋

Accessible bathrooms rooms need to be updated not the best condition but feasible.

Family

8/10

Excellent

24 Apr 2026

Karen

Overall it’s good.. location wise is really good, close to shops and restaurants.

Friends_and_family Family

4/10

Poor

22 Apr 2026

Spencer

There were hairs all over the bathtub.
The was a constant having dripping of coming from the floor above.
The breakfast buffet that they charged $15 for was the same as you get a hotels that offer free full breakfast. The french toast almot broke a tooth is was so hard.
Not up to Holiday Inn standards and certainly not worth $215 a night!!!

Self

10/10

Exceptional

21 Apr 2026

Ernesto

Yes

Friends

8/10

Excellent

20 Apr 2026

Michelle

Everything was good with the exception of the WiFi not working. Tried multiple devices and nothing.

Family_with_children

6/10

Pleasant

19 Apr 2026

Mario

Me reservation 2 bed queens and only one bed

8/10

Excellent

19 Apr 2026

James

Hallway had odd smell, room was ok.

Self

6/10

Pleasant

18 Apr 2026

Emily

Breakfast was supposed to be included in our rate but the location was not well marked. Then when we found breakfast they tried to charge us $15.95 per person despite it being “included”. Ultimately we had the charge removed after showing our reservation but did not understand why they charged that to begin with. The buffet itself was standard eggs, potatoes, meats, fruits and a waffle station. The room was clean but definitely showed wear and tear such was furniture having some tears and carpet stains. No big deal. It did smell like urine in the hallway for the first 2 days of our stay-management did not have an explanation but did put a small fan near our room in the hallway I guess to try to dry it out? Housekeeping came once during our 3 night stay.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Tracy

Clean room

Family_with_children

8/10

Excellent

16 Apr 2026

Sule

Breakfast would be nice

Partner

6/10

Pleasant

11 Apr 2026

Elaine

Friendly staff. Missed having a continental breakfast like the other Holiday Inns though.

Partner

10/10

Exceptional

09 Apr 2026

Glenn

Clean and great staff! Shuttle to and from Sea World was a great addition

Family_with_children

8/10

Excellent

06 Apr 2026

Luis

No Free Breakfast

Family_with_children

10/10

Exceptional

03 Apr 2026

Malcolm

Bread was a little hard

8/10

Excellent

01 Apr 2026

Bertina

The room was clean and the staff was very responsive. The restaurant offered an excellent budget friendly breakfast buffet and daily happy hour.

Family_with_children

10/10

Exceptional

31 Mar 2026

Debra

The staff was very friendly and very helpful. The room was clean and comfortable. I enjoyed the breakfast buffet although it would have been nice to be able to have a menu and just order a muffin. But it was very fresh very and good

8/10

Excellent

28 Mar 2026

Cayla

Did not eat breakfast or use hot tub. Staff was very friendly.

Family_with_children

6/10

Pleasant

23 Mar 2026

James

The dinner at the restaurant took over an hour to get food, semi cold.
Inside pool was flooded making walking through it to get to outside pool like ice skating.
Elevator was so old and slow.
But
Hotel was sitting in a very relaxed setting

10/10

Exceptional

19 Mar 2026

Juan

Yes to SeaWorld, great staff 👍

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Suyens

El agua de la ducha no estaba lo suficientemente caliente, tuve que bañarme con agua fría. El desayuno no está incluido, hay que pagar o hacer algo extra para que sea gratis o simplemente pagarlo como a 16 dólares por adulto. La comida estaba buena. En sentido general no está mal pero pienso que podría estar mejor

Family_with_children

10/10

Exceptional

16 Mar 2026

Brian

The shower water did not get hot, luke ware at best.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Emilia

Great service

10/10

Exceptional

14 Mar 2026

Fabian

Good

Friends

6/10

Pleasant

13 Mar 2026

Beverly

Shuttle to sea world was great! Rooms were ok but definitely not as clean as other hotels. Doors(entering room) have large gaps! Friendly staff!!!

10/10

Exceptional

08 Mar 2026

Tremayne D

Great hotel. Nice gym and good food

6/10

Pleasant

06 Mar 2026

Ikeisha

Didn't use the pool, room was cleaned but when I got back for the day room had an odor and bathroom was clean but toilet was nasty as if it was backing up, shower water doesn't get really hot water comes out slow in the shower and parking isn't the greatest, I believe locals come to the bar here and takes up all the parking. All staff at front desk was extremely pleasant. Will I stay again NO.

Friends_and_family Family

6/10

Pleasant

05 Mar 2026

Tamara

We stayed one night after traveling 14 hours when we just wanted a comfortable bed and a hot shower in the morning, no one mentioned that they had no not water we found out in the morning when my daughter was screaming because the water was freezing. I called to let them know they said they were aware of the issue and they were working on it. We spoke to a couple other guests and they told us they hadn’t had hot water for two days. There was also no ice in any of the ice makers , when we discussed it with the ladies at the front desk they seemed unconcerned with the hot way situation and told us we could get ice at the restaurant. Overall was very disappointed. I could not even shower because I can not handle freezing water.

6/10

Pleasant

05 Mar 2026

Dora

There was no airport shuttle

8/10

Excellent

01 Mar 2026

adriana

Everyone at the front desk was very nice, no matter the shift all the ladies were very welcoming. Big plus, the downfall although the room was nice and tightly ready for us. I felt as if it wasn’t clean. Saw some trash on the floor and the restroom sink had stains that I was able to remove when I cleaned it. Was a little uncomfortable with that.

Family_with_children

10/10

Exceptional

01 Mar 2026

Eli

I had a wonderful stay at Holiday Inn San Antonio SeaWorld. The room was extremely clean and well maintained, which made us feel comfortable right away. The bed and pillows were incredibly comfortable, we slept so well every night! The breakfast was amazing, with plenty of delicious options to choose from.

The staff were also very helpful and kind, always ready to assist with a smile and make sure we had everything we needed. Overall, it was a fantastic experience, and I would definitely stay here again. Highly recommend!

Family_with_children

10/10

Exceptional

01 Mar 2026

Casee

Nice room, great staff

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Mayra Alejandra

Rooms they were nice but the first one i had issues with the restroom head shower wasn't working properly. I could also hear the people next door and the wifi wasn't working neither but the staff where nice.

Partner

4/10

Poor

28 Feb 2026

Samantha

It’s a nice place but there was no hot water and they wouldn’t give a discount since I booked through a third party.

8/10

Excellent

23 Feb 2026

Laura

The room was very clean. The staff was very nice. The amenities were awesome. The only thing that I think needs to be improved is the lighting in the bathroom very dull to put makeup on.

8/10

Excellent

22 Feb 2026

Heather

Great customer service

10/10

Exceptional

17 Feb 2026

Nathan

Great value! Awesome hot tub. Great staff good breakfast

10/10

Exceptional

15 Feb 2026

caia

Staff was excellent Room was clean. Parking on concrete was limited in the front of the hotel. The side lot had space but poor lighting for night time.

Leisure Self

8/10

Excellent

15 Feb 2026

Kristin

All of the staff was amazing! Friendly and welcoming!

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Ava

Clean room, staff very nice and welcoming!

Self

8/10

Excellent

11 Feb 2026

Gary

Clean rooms and an excellent staff

Partner

8/10

Excellent

09 Feb 2026

Joe

Everything was nice and clean the staff was friendly… but the ice machine on the 3rd floor never works.

10/10

Exceptional

09 Feb 2026

Sandra

nice staff

10/10

Exceptional

09 Feb 2026

Sandra

Yes

Business_and_leisure Family

2/10

Poor

08 Feb 2026

Patricia

Room had dirty carpet. Bathroom walls were dirty and paint was peeling

10/10

Exceptional

02 Feb 2026

Christy

Excellent hotel and wonderful staff!

Business

10/10

Exceptional

31 Jan 2026

Roger

Everything!

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

John

Very friendly staff

Partner

8/10

Excellent

25 Jan 2026

Rajkumar

Good experience

Leisure Family

6/10

Pleasant

23 Jan 2026

Lee

The food was not good quality. The water pressure and temperature was low in the showers.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

HERBERT

I did not eat breakfast. The parking was

Business

10/10

Exceptional

18 Jan 2026

Johnny

Room was good. Staff was amazing!! Very friendly and helpful

Leisure Family

8/10

Excellent

18 Jan 2026

Bethany

Really clean.The staff was really nice as well

Family_with_children

10/10

Exceptional

17 Jan 2026

Sandra

We stay here at least once a year when we are in San Antonio. Always a great experience.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Frank

All-of-the-above and the breakfast was amazing as well! All well worth the price!

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Jesus

Great location and very nice employees

Leisure Family

10/10

Exceptional

07 Jan 2026

Deborah

Great place . Clean and very kind staff. Great breakfast a little pricey but food was so good and staff the best

Business

10/10

Exceptional

04 Jan 2026

Prashansa

Parking was almost full and no security was provided. The breakfast was not included in the stay when it was mentioned included in Expedia. There was a problem of hot water in shower while everything else was good.

Leisure Friends

2/10

Poor

04 Jan 2026

David

They didn't clean the room one day, and when we complained about it, they downplayed it.

Leisure Family