Name: Best Western Near Lackland Afb/Seaworld
Address: 6855 NW Loop 410, San Antonio, 78238, US

6/10

Pleasant

24 Jul 2026

Paul

This Best Western was clean but the

10/10

Exceptional

24 Jul 2026

Edward

it was o k

6/10

Pleasant

24 Jul 2026

EVA

Aceptable en limpieza, colchones cómodos suaves, muy pocos alimentos para desayuno y simples.
Baño limpio, se agradece.
Para estancia de paso familiar está bien, para más días no, pues no hacen limpieza aunque dejes las toallas en el piso, solo tienden camas, no cambian blancos.
Sí volvería, solo por 1 o 2 noches.

8/10

Excellent

24 Jul 2026

Martin

Room was hot, I asked for a fan and they were not so accommodating instead they went into my room without notifying me and told me that it was fine. SMH

10/10

Exceptional

23 Jul 2026

Karely

Tuvimos una estancia de dos noches y tuvimos un inconveniente con el microondas pero el personal fue atento y atento enseguida lo repusieron y nos colocaron uno nuevo para no tener problemas, a diferencia de los demás hoteles cerca, puedo decir que es una muy buena opción.

6/10

Pleasant

17 Jul 2026

Darrell

To many kids allowed in one room!!! There people coming out of rooms with at least 10 people. Taking to go plates to the room and taking what food was left for people waiting. No yogurt, no milk, no napkins just ran out of everything!!! Gave just one shampoo and one conditioner for three adults in the room.

Family_with_children

2/10

Poor

15 Jul 2026

Emma

The wifi was horrible, showers were broken and rooms smelt bad. staff didn’t help other than by switching rooms and it was still the same. I will never be staying here again

Self

10/10

Exceptional

15 Jul 2026

Omar

Great staff, very kind, helpful, and considerate. Great location for Sea World too

10/10

Exceptional

13 Jul 2026

Jennifer

The room was really clean & well organized. Definitely will be coming back.

10/10

Exceptional

11 Jul 2026

Ronaldo

Todo estaba excelente. El cuarto bien limpio. Los pasillo limpio los baños limpio todo bien iluminado el desayuno adecuado y el personal de excelencia. Los recomiendo

Family_with_children

10/10

Exceptional

11 Jul 2026

joseph

Clean, well kept. The A/c could have worked better but other than that good place for the price

10/10

Exceptional

10 Jul 2026

Alicia

Very nice property

Family_with_children

10/10

Exceptional

07 Jul 2026

Roland

Nice and clean. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Omar

Great stay

6/10

Pleasant

06 Jul 2026

Ru

Noisy at night. Can hear people talking around all night.

6/10

Pleasant

05 Jul 2026

Juan

The room was clean

Family_with_children

6/10

Pleasant

04 Jul 2026

Karen

Needs upkeep, not just covering up. Towels are old and threadbare. Staff wasn't really seen, except at breakfast were they surrounded the diners, and demanded cup lids be used, and slow on restocking cups and food. I saw a few cockroaches and that wasn't good, it will be a problem if any came home with me. All in all, I guess you get what you pay for.

Family

2/10

Poor

03 Jul 2026

Alexis

There was a huge roach in one of the rooms. Everything is outdated, broken chairs by the pool with metal sticking out. Only 1 very small washer and dryer, even smaller “gym”. Staff was ok, not super friendly but not not friendly. 2/5; wouldn’t stay here again.

Family

10/10

Exceptional

03 Jul 2026

Shawn

The hotel and staff were very nice, although the breakfast was not that great. Food was scarce the time i got down to the breakfast bar. Other than that it was a great stay.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

leonel treviño

It is a good hotel but the cleaning staff are very rude

Self

10/10

Exceptional

01 Jul 2026

Cynthia

Good breakfast, clean rooms, good rates...Good customer service...

Partner

10/10

Exceptional

30 Jun 2026

Shree Krishna

Highly recommended.everything is perfect.
Clean room very nice staff.

Family_with_children

2/10

Poor

25 Jun 2026

todd

I will not recommend or stay again.

Partner

10/10

Exceptional

25 Jun 2026

Deanna

This location is very clean the beds were very clean no stains on bed covers , no smells, getting on to the property was tricky just because it was on the main road and traffic is crazy. But every thing else was excellent 👌. The pool eas very clean as well.

Family

4/10

Poor

23 Jun 2026

Brian

Killed two roaches and asked for a new room and was told nothing was available. No reimbursement or comp night . Terrible

Self

10/10

Exceptional

23 Jun 2026

Gregori Deneisquer

Me gustó es agradable y tranquilo

Family_with_children

10/10

Exceptional

21 Jun 2026

Richard

Nice staff

Partner

10/10

Exceptional

20 Jun 2026

David

Great

10/10

Exceptional

16 Jun 2026

Benjamin

I always feel comfortable and safe at this hotel

Self

10/10

Exceptional

16 Jun 2026

Tiffany

Wonderful stay

10/10

Exceptional

15 Jun 2026

Tiffany

Excellent stay!

Family_with_children

10/10

Exceptional

15 Jun 2026

Tiffany

Wherever I'm in San Antonio I enjoy staying at this location. There are lots of things to do in the area and it has great freeway access. The staff is always very kind the rooms are clean. I always sleep good and feel very safe. This is definitely my go to location.

2/10

Poor

14 Jun 2026

Brian

Roaches in the room. Nothing other room to change to so had no place else to go and had to stay there got no sleep. Terrible experience overall

Self

8/10

Excellent

14 Jun 2026

Sabino

The staff was helpful, and the room was clean. The breakfast was as described, they offer hot eggs, bacon and waffles, among other items.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Jerry

Everything was great, and we enjoyed our stay. However, a little more attention to cleaning and general upkeep would have made the place much nicer. Overall, it was a good experience.

Family_with_children

8/10

Excellent

14 Jun 2026

Douglas

Very convenient location. Quite and peaceful atmosphere. Friendly staff. Breakfast was minimal but complimentary.

Family

6/10

Pleasant

14 Jun 2026

RAFAEL

The hotel was clean but it’s on a noisy street and not a good area. The outside of the hotel doesn’t look like much but once inside the quad area it’s much nicer. The staff was nice and helpful. The air conditioner is also noisy. I’m used to having complimentary toiletries and this hotel has the bare minimum. They only give you the tiniest shampoo and conditioner, mind you, there were 3 of us who checked into the hotel so the product was only enough for one person. They don’t offer a shower cap nor lotion as other hotels do. There is no ventilation system in their bathroom and I believe that’s important. The swimming pool is nice and so is the reception area. The breakfast is decent. I went for my son’s BTI Air Force graduation.

Family_with_children

6/10

Pleasant

13 Jun 2026

Bruce

Breakfast was below average ran out of food, gravy was cold long line for self service waffles because there wasn’t anything else. Went down 3 times during my 3 week stay every time was the same ! One star for breakfast

Self

8/10

Excellent

11 Jun 2026

cheryl

The place was clean and maintained. They do have some sketchy characters that apparently live there and kinda make you feel uncomfortable. The doors don’t lock from inside either

Family_with_children

10/10

Exceptional

09 Jun 2026

jennifer

Our rooms air conditioner wasn’t working very well. Trying to get ahold of someone was difficult. Other than that it was good. Had to attend a funeral and hotel was in the area. Having to go back and forth to church, family home, and back again, hotel was convenient and close. Great hot breakfast every morning. Pool looked great. Cute set up oasis.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

wayne

This hotel is very old and it shows. Everything really needs to be upgraded.

Self

10/10

Exceptional

08 Jun 2026

Priscilla

Good place staff was a bit lack luster we needed a replacement key and no staff were to be found for a good 10 minutes. We were calling the office while in the front office but no luck. Eventually we got it but that was a bit of a nuisance. Breakfast was a good set up but limited they kept having to restock because they were putting limited stuff out. Apart from that the place is nice.

Family_with_children

10/10

Exceptional

08 Jun 2026

Axel

There entire experience was great

Family

2/10

Poor

06 Jun 2026

Gerardo

The room smell like cigarrettes and we we're 4 People and the staff only gave us 3 towels saying that they can only give 3, we had to leave next day.

Family

10/10

Exceptional

05 Jun 2026

margarita

Excellent Customer service

Family

8/10

Excellent

05 Jun 2026

Daimaris

Todo muy bien por el precio

10/10

Exceptional

05 Jun 2026

Juan

Everything was nice. The parking lot is very safe lots of light.

Partner

10/10

Exceptional

04 Jun 2026

William

We booked late and were totally satisfied with the service and price.

Partner

10/10

Exceptional

04 Jun 2026

Jacqueline

I was able to check in early which was helpful for this trip. Everyone was so nice. The room was clean and comfortable. Will stay there again. Highly recommend

Self

10/10

Exceptional

03 Jun 2026

Fred Adu

Good

10/10

Exceptional

30 May 2026

Elizabeth m

Clean room staff friendly

Family_with_children

10/10

Exceptional

30 May 2026

Sherry

Excellent value- clean- rooms updated-
No crazies in the parking lot
Can’t think of anything bad to say! Going back again

Self

8/10

Excellent

30 May 2026

Oscar

N

6/10

Pleasant

30 May 2026

Yomaira

Hotel was a little ghetto. Heard people fighting at night, near the stairs. Hotel floor had blonde hair, you can tell it wasn't vacuumed when we arrived. Front desk staff seemed unhappy and was not helpful. Breakfast was good. Options included biscuits and gravy, waffles, cereal, and bread/muffins. Overall it's okay for the money but would not return.

Family_with_children

2/10

Poor

30 May 2026

Aretha

The property has rodents there's an awful stitch in the room.

Partner

2/10

Poor

29 May 2026

Santosh

The property was quite unclean and the amenities also useless. The people at the desk were confused.
I booked it for the name best western but it was no way good. The room floors were very dusty. The price for this kind of room was way too much ! We can say that the price is almost that of a 3 star hotel for a 1 star experience !

Family_with_children

10/10

Exceptional

27 May 2026

severo ayala

Everything was good breakfast and the rest was good

Family

10/10

Exceptional

27 May 2026

Cindy

Clean room and affordable

Family_with_children

2/10

Poor

25 May 2026

Milena

Se fue la corriente

Friends

8/10

Excellent

25 May 2026

Petra

Everything was great, clean and safe only trouble was not getting my room key because the machine was down but everything else was great.

Self

8/10

Excellent

24 May 2026

Sean

Breakfast was a bit below par.

Self

8/10

Excellent

24 May 2026

Ann

.

Partner

8/10

Excellent

24 May 2026

Cynthia

Room was clean and bed comfortable

Family

10/10

Exceptional

20 May 2026

George

Although there weren’t too many options at breakfast, it was very basic but okay. What’s more important to us is the cleanliness of the room. When we arrived I thought, oh no maybe not a good decision to book here, but we were definitely wrong. The outside is kind of dated but the inside was very, very clean, and for that reason alone, we booked our next stay here again.

Family

8/10

Excellent

17 May 2026

Brian

Room was good staff not too friendly

Self

2/10

Poor

16 May 2026

Lawrance

Only 2 things to choose from plus the juices and coffee and waffles parking is good plenty of lighting in the parking lot. Staff was absent. Didn’t use the pool but seem like a really nice pool.

Partner

10/10

Exceptional

10 May 2026

Martin

Nice clean room cafeteria was clean and breakfast was fresh on every thing I will come back again

Friends_and_family Family

10/10

Exceptional

09 May 2026

Rolando

Breakfast was great

Partner

6/10

Pleasant

07 May 2026

Sharon

The breakfast was fresh but needs more variety they serve the the same thing different days all week long. They need to serve more breakfast meat n eggs everyday. Maybe get a pancake machine.

Self

10/10

Exceptional

07 May 2026

Savannah

Just an amazing place to stay clean room good stuff nice breakfast always parking

Self

8/10

Excellent

05 May 2026

Elizabeth

Room clean, bed comfortable, shower great pressure and big bathtub. Staff friendly and efficient. Close to highway but didn’t hear traffic. Pool area great. Breakfast basic but enough if not big breakfast eater. Lobby area good. Safe and easy access to multiple restaurants and shops. Would stay again when in the area.

Partner

10/10

Exceptional

04 May 2026

Verna

front desk guy very nice i accidentally booked smoking he was kind enough to give us another room and it was better than the one i choose. Parking great and very convenient to get back online clean room

10/10

Exceptional

03 May 2026

Chris

Just a very clean, well maintained property in a very good and safe area. We would definitely stay again.

Family_with_children

10/10

Exceptional

01 May 2026

Carlos

Personal atento y servicial, hotel en excelentes condiciones. Camas cómodas y agua caliente. Lo utilicé para la graduación BMT en Lackland y fue fácil y rápido llegar. Los alrededores están limpios. Lo recomiendo. Desayuno óptimo.

Family

10/10

Exceptional

30 Apr 2026

Juan

Clean room and updated. Excellent price. Use it when you want a nice clean room without the expensive price. Best bang for your buck.

Self

10/10

Exceptional

29 Apr 2026

Savannah

every single person at the front desk was amazing and kind and helpful. The room was so clean the housekeeper cleaned my room every single day TIP TOP. I wish I was able to give her a tip. The parking was amazing. I was able to park in front of my hotel every single day. Safe area good people nice room. Thank you.

Self

10/10

Exceptional

28 Apr 2026

Shelley

Breakfast was fresh. Staff was polite. Beds were great. Room was clean

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Sierra

Breakfast was shut down early, our curtains had a bunch of holes in them. Staff was friendly.

6/10

Pleasant

26 Apr 2026

ofelia

Their breakfast was not very good. They had people outside working making noise until late at night. The air conditioning was very loud.

Partner

10/10

Exceptional

26 Apr 2026

Tatiana

For the price best western met my expectations. I had break fast available however I wished breakfast lasted longer. I believe breakfast ends at 9/9:30. I received fresh towels as needed. I did not need any additions room service because I was only there for 2 nights. All the appliances worked; I only used the fridge and microwave.

Family_with_children

8/10

Excellent

24 Apr 2026

Jonatan

Clean, descent room, breakfast was ok not very many options and no protein. Overall, quick stay and served its purpose. The outside looks older but rooms have been remodeled. would stay again.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Sundus

Breakfast was not good. Missing a lot of items

Partner

8/10

Excellent

22 Apr 2026

Brian

Staff not very friendly

Self

8/10

Excellent

22 Apr 2026

Casey

Great price and location with a comfortable clean room.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Jane

Good sized room and they were willing to move me to a ground floor one. Bed was comfortable and breakfast was good. Staff were really helpful.

Self

10/10

Exceptional

19 Apr 2026

Quenette

Perfect for family get away

Family_with_children

8/10

Excellent

19 Apr 2026

Maya

This is the second time we have stayed here and we will probably stay here again. Staff was friendly, we accidentally booked a smoking room and he fixed it for us. The room was very clean. when we came in the room smelt like cleaner (which I like personally). The room had some typical wear, but overall for the price was nice. It was perfect for me and my boyfriend and AC worked. Only note would be the soaps— we didn’t have enough for the two of us so had to get extra from house keeping. But overall we had a good experience.

Partner

6/10

Pleasant

19 Apr 2026

Brian

Room was good staff not friendly

Self

10/10

Exceptional

18 Apr 2026

Krystl

We enjoyed our stay. Our room was a queen business room, non-smoking . We were on the end, so there was only 1 room next to us and one above. We didn't hear a lot of noise from either room, nor from outside. We only had breakfast 1 day of our trip, selections were decent. There was 24/7 coffee which helped a lot. The room was pretty clean, the carpets could use a good shampooing. Room service came every day, we had fresh towels and rags each time. Trash was always emptied. Couldn't find a skimmer for the pool, but we only used the pool once. The place is lit up very well at night. We didn't feel unsafe at any point. We were told that roaches are common in the San Antonio area, and we only saw 1 or 2 outside. Never in our room. We were able to adjust the temperature of the a.c. in our room, it was not regulated by the hotel. Our bathroom was very clean. The shower was easy to use and water pressure was good. There was always someone in the lobby when we went in. Check out was a little weird, as the housekeeper was helping us check out and she was unsure about some things. Also, we were told by her to just leave the room card there, so we didn't have an official checkout. Overall, we were very pleased with our stay.

Family_with_children

8/10

Excellent

17 Apr 2026

Whitney

Very clean and Francis, the nice lady who cleaned, was very kind and helpful! She deserves all of the credit for this positive review! The courtyard area with the pool is beautiful and having all of the rooms facing that is brilliant! We will be back!

Partner

8/10

Excellent

16 Apr 2026

ali

Good location quite

Self

6/10

Pleasant

15 Apr 2026

Deborah

Room did not look like on the website
Room
Was in the very back

4/10

Poor

15 Apr 2026

Rosalinda

It was ok

Partner

8/10

Excellent

15 Apr 2026

ROSANNE

The room was clean and comfortable. Breakfast was good, they actually had eggs and bacon. Didn't get to get in the pool as it was too chilly but it looked nice and clean. I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Omar

Was ok

8/10

Excellent

14 Apr 2026

Shirley

Only ate breakfast once. Was there for military graduation, had to be there very early, breakfast hadn’t started when we had to go. Everything was good, the lighting was not quite enough at bathroom area, hard to see when getting ready. Everything else good.

Partner

4/10

Poor

14 Apr 2026

Jasmine

Room was clean, but the sheets were iffy! Also my room door did not lock (120)! Anyone could walk in at anytime which is very much a safety issue!

Friends_and_family Family

2/10

Poor

13 Apr 2026

PIERRE

Room service was awful