Name: Candlewood Suites San Antonio Lackland AFB Area
Address: 6439 Us Hwy 90, San Antonio, 78227, US

6/10

Pleasant

30 Jul 2026

Monica

**READ 1ST BEFORE BOOKING** This is the only hotel I have ever had to pay completely upfront for, usually they just put the incedintal charge on your card until you check out. I had no problem with this but just found it odd. Also the elevator was not working and we wernt informed of that until we made it to the elevator and it said out of order. The carpet in my room felt wet at 1st then realized it was “sticky” like maybe it had been shampooed but not finished. The showers drain plug was broken and we had to keep it lifted up with the knob for the water to drain properly. Also you were either freezing or hot. It was like the thermostat didn’t register a normal 70-71 degrees. MOST important we had the lens covers to our back tail lights stolen off in the middle of the night. And lastly even though this hotel is close to the base it is in a rough area. Lots of homeless people and people standing on corners asking for money and loitering at the corner stores looking sketchy.

8/10

Excellent

22 Jul 2026

Marta

Clean. Professional & helpful staff. Nice kitchenette. Adequate parking with mostly good lighting.
Though, Internet was not working during stay there.

Family

8/10

Excellent

21 Jul 2026

Maria

P

10/10

Exceptional

20 Jul 2026

matthew r

everything was great and quiet, the back gate closes at 9pm and maps always takes you to the back gate so after 9pm use the one way frontage road entrance

Partner

10/10

Exceptional

19 Jul 2026

Gabby

The rooms were very clean, including restrooms! The hotel in general was great!

Family_with_children

6/10

Pleasant

18 Jul 2026

Ronald

The appearance of the room was clean however room 410 had bugs. They looked like water bugs. Luckily we had 2 rooms so we all stayed in one. The staff was friendly.

Family_with_children

8/10

Excellent

12 Jul 2026

Terence

Room was clean. Laundry was free and worked well. Kitchen in the suite not have an oven! So everything had to be cooked in a microwave, or stove top. The room had a recliner that can be used to sleep in if that is needed. Staff were very, very helpful.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Jesus

Only one elevator was in service and parking is limited. Only one parking lot entrance to premises after 9pm as well.
Low water pressure too

Partner

10/10

Exceptional

06 Jul 2026

MOSES

No breakfast

10/10

Exceptional

27 Jun 2026

Kelly

Large clean room. Friendly front desk staff. I plan to stay with them again whenever I take a trip to San Antonio - we’re not fans of being or driving downtown.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Ciara

Rooms were okay. Staff was pretty nice when we arrived. One elevator was broken. A storm came through and the second elevator broke so being on the second floor with lots of luggage and kids was tough. Locking the back gate by a certain time as an inconvenience. We were not from the area and our GPS continued to route us that way so if we would get back after a certain time we’d have to go all the way back around to get in through the entrance coming off the highway. I get the safety measure around the parking lot, but there’s gotta be a different method.

Family_with_children

10/10

Exceptional

25 Jun 2026

Kimberly Dawn

Everything was exceptional

Family_with_children

10/10

Exceptional

21 Jun 2026

Rachel

Excellent service from staff, veru comfortable hotel.

Family

10/10

Exceptional

16 Jun 2026

marshall

Great service. Very clean. Great area to stay in. I recommend staying here. We will stay again.

Family_with_children

10/10

Exceptional

12 Jun 2026

Eric

.

Family

10/10

Exceptional

11 Jun 2026

Joseph

Clen

10/10

Exceptional

08 Jun 2026

Jacqueline

Loved the stay during our trip for bmt graduation. Only issue was the market in the lobby was confusing for the elderly member of our group

Family

10/10

Exceptional

07 Jun 2026

Koby

The stay at Candlewood Suites was absolutely perfect! The hotel and room were spotless. No smell of mold or mildew at all. Checking in was so easy and straightforward. The guy who checked us in “M” (I know I can’t say his name here) was very professional and kind. He offered me an upgrade and I’m so happy I accepted. He was so welcoming and made me feel like an honored guest. The suite reminded me more of a luxury apartment with it’s modern appliances and cabinets. It had everything you could possibly need. I couldn’t have asked for a better experience. Quiet, comfortable, accommodating, friendly, and professional staff. Everyone we encountered in the hallways was smiling and greeted is. This place is on repeat whenever we visit SA. Thank you Candlewood Suites for such a wonderful experience!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Ronald L

Great location close to Lackland

10/10

Exceptional

03 Jun 2026

Haydee

clean room helpful staff members

Partner

10/10

Exceptional

03 Jun 2026

Ingrid

I enjoyed my stay here. Close to the base and stores. It was clean, safe and the staff was very nice and helpful.

10/10

Exceptional

31 May 2026

Celina

Staff was courteous and helpful, hotel was well maintained. Room was nice and comfortable

Self

10/10

Exceptional

27 May 2026

Brian

The hotel staff were friendly, attentive and very helpful. I highly recommend this hotel.

Family

8/10

Excellent

17 May 2026

Mary

One of the elevators was inoperable for the 4 days we were there disappointed there was no breakfast but did enjoy the complimentary coffee

Friends_and_family Family

10/10

Exceptional

15 May 2026

Victoria

Yes

Family

10/10

Exceptional

15 May 2026

Yamilet

The hotel was very clean. The room was excellent—everything was spotless, and there were many amenities. The property was in excellent condition.

Self

10/10

Exceptional

14 May 2026

Jason e

The only reason I gave the property 2 stars is there were a lot of people standing outside the hotel that definitely weren’t staying there doing inappropriate things

Partner

10/10

Exceptional

13 May 2026

Holley Williams

Very pleasant stay.

8/10

Excellent

09 May 2026

Jessica

The only thing I didn’t like was I was woken up in the morning by staff asking if I was still in my room as they were knocking on each door to see which one was vacant for those that had already checked out early. Isn’t the system supposed to let them know of this? Instead of knocking each room?

Self

10/10

Exceptional

09 May 2026

Anita

Parking and Staff were great. I didn't know that they don't clean the rooms everyday and you have to empty your own trash cans.

Family_with_children

10/10

Exceptional

09 May 2026

Gilberto

Will stay again here.
Clean room and showers.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Shanna

We got there before check in time and they let us check in !! One of the cleanest hotels I’ve been to in a while. 5 minutes from the Air Force Base, he was great since we were there for our son graduation.

Family_with_children

10/10

Exceptional

02 May 2026

Michael

Great place for the week of my sons air force graduation. Staff was amazing and professional. Coffee was great, rooms were clean. thank you

Self

8/10

Excellent

01 May 2026

Christine Lee Parkos

The swimming pool was under maintenance.

Family

10/10

Exceptional

01 May 2026

Jennifer

Good location, close to the base.

Family

6/10

Pleasant

29 Apr 2026

Michael

Elevator was broken and our AC u it in the room leaked and made the carpet wet.

Partner

10/10

Exceptional

15 Apr 2026

Daniel

Everything was up to standards

Family_with_children

10/10

Exceptional

11 Apr 2026

Donna

Everything was excellent from checking in to checking out

Family_with_children

8/10

Excellent

05 Apr 2026

Mary Jane

Staff was very helpful and insightful

Family

2/10

Poor

02 Apr 2026

Crystal

They overbooked and said that there was no hot water and moved us to a hotel further away from the base.

10/10

Exceptional

01 Apr 2026

Lisa

It was great to have a kitchen!

10/10

Exceptional

30 Mar 2026

Bird

Omg!
This was one of the best places to stay! Was super clean and everything you would ever need for your stay. The staff! Wow! Angelica was the best! Would recommend this hotel to everyone! Thank you for the a great experience.

Thank you!!

Family_with_children

10/10

Exceptional

19 Mar 2026

Fredrick

Clean, nice staff, and we enjoyed our stay.

10/10

Exceptional

18 Mar 2026

Juan

The hotel was excellent.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Elizabeth

Large comfortable room.

Family

8/10

Excellent

13 Mar 2026

Kelica

My companion and I have stayed at this hotel at least three other times while visiting family in San Antonio. It's clean, comfortable, and conveniently located near our family as well as restaurants, shopping, and attractions. I like the Candlewood Suites brand having stayed at the location in El Paso, Texas a few times as well. The amenities vary based on location and ownership. This location has an indoor pool, which I have not used; a fitness room (nice) and a laundry room (dryers aren’t great), as well as a room where you can purchase snacks, various sundries and a free coffee bar. However, unlike the El Paso location that offers a free continental breakfast, this location does not. They do have some breakfast items for sale, and fruit such oranges and apples, which they charge you for. We found it more cost-effective to purchase food items from a grocery store for our nearly weeklong visit. It’s disappointing though that they don’t offer continental breakfast since they get a lot of business from the military base in the area like Lackland Air Force base. Besides that, they seem to have an elevator in the center of the building that is frequently out of order. There is another one at the far end of the building that they recommend you use in addition to the stairs at both ends of the building, but it can be inconvenient depending on where your room is located. They have a security guard on duty at night, which offers some sense of security. Overall, it’s a nice hotel.

Partner

10/10

Exceptional

05 Mar 2026

Gloria

Clean, staff was very nice. Close proximity to Lackland Air Force Base.

Self

6/10

Pleasant

04 Mar 2026

Steven

I would NOT suggest this hotel at all! When i booked this hotel it said it included breakfast however upon arrival, the front desk agent tells us unfortunately breakfast won’t be available at this time. False advertising!!!!.
They do not clean the rooms daily, you have to stay longer than 7 days to get cleaning services. I have never stayed in any hotel that didn’t offer at least every other day a room refresh, This includes clean towels, We stayed 5 nights, on our 2nd night, i called front desk and requested clean towels and was told if i wanted clean towels i needed to come down to the front desk to get them. Like seriously, god forbid any customer service be given!!! So 4 floors down I go!
There are 2 elevators that services the hotel, the day we checked in the agent told us 1 elevator was broken so the only accessible elevator was on the far side, ok i get it, things break, no big deal however 2 days later the only working elevator broke down too. Soooo now there are no working elevator’s.Honestly taking the stairs is good cardio but when i asked the front desk what about someone with mobility issues or an elderly person, who’s going to help them? They just kind of had an attitude of oh well. Staff was not very friendly our entire stay.. and why didn’t they get the first elevator that had already been broken for days fixed? it was broken 2 days before the second one took a crapper. Talk about zero sense of urgency! I do NOT recommend y’all!

Family

10/10

Exceptional

01 Mar 2026

Maria

Room was very clean

Partner

10/10

Exceptional

28 Feb 2026

Sharleen

Room was amazing
Staff was amazing

Family

10/10

Exceptional

21 Feb 2026

Sue M

Very clean and staff were helpful and friendly.

Family

10/10

Exceptional

16 Feb 2026

Miriam

M

10/10

Exceptional

16 Feb 2026

Khristal

Excelente ubicación y súper limpio

6/10

Pleasant

11 Feb 2026

TRENT

Was advertised as having free breakfast and after we got there and checked in we realized there was no place for breakfast only a little store inside. They said some of their other locations have it or something like that. But they need to remove that from their website

Business Family

10/10

Exceptional

09 Feb 2026

Steven isaac

Spacious room with a nice kitchenette. Very friendly staff.

Leisure Family

10/10

Exceptional

07 Feb 2026

Joshua

Clean room, quiet facility, security, friendly staff

Leisure Family

10/10

Exceptional

02 Feb 2026

Adriana

The Lackland area is pretty terrible so I wasn’t expecting too much but I was very pleasantly surprised at how nice the rooms were and overall property was. Everything was very clean and every member of staff was friendly and helpful. I will definitely be staying here again when I come into town.

Leisure Family

10/10

Exceptional

25 Jan 2026

Maria

Excellent service and the room was super well-equipped.

Leisure Family

10/10

Exceptional

23 Jan 2026

Olga Lydia

Clean and easy to access

Family_with_children

10/10

Exceptional

17 Jan 2026

Audrey

Friendly staff and handled my late check-in very well. Room was clean and the room amenities made my longer stay comfortable.

Leisure Family

10/10

Exceptional

10 Jan 2026

Bobby Dean

Perfect hotel for what we needed! Literally across the highway from Lackland. It only took us about 8 minutes to get to base. The hotel is clean, has FREE laundry facilities, and thr staff was wonderful, all of them! We felt safe there. There was a security guard that was in the parking lot each night. We will definitely stay again of we are in the area. Great hotel!!!

Leisure Family

10/10

Exceptional

09 Jan 2026

Teodoro J

Room was very clean with all the expected amenities and the staff was very friendly and helpful. Excellent place!

Leisure Self

10/10

Exceptional

07 Jan 2026

Jacqueline

Staff was extremely helpful, friendly and the rooms were a great size for 4 people. If you need a place for an extended stay they have kotchens and all the things you need to cook too. The location was great as we were close to everything but not in an extremely busy area.

Leisure Family

10/10

Exceptional

04 Jan 2026

Karla Gabriela M

We loved our room! The hotel is beautiful, the rooms are super comfortable and you really feel at home! Staff are kind and friendly, the gym and laundry room are well equipped and are easy to access. The parking lot is clean and well lit at night, overall experience is a 10 out of 10! Thank you kindly for welcoming us and making our time much more enjoyable! ⭐⭐⭐⭐⭐

Leisure Family

10/10

Exceptional

01 Jan 2026

R. D.

Would have been a lot better if they had breakfast on property like most hotels their class do.

10/10

Exceptional

19 Dec 2025

Milagros

Great room, clean and friendly staff. Also, close to Lackland AFB and other great spots in San Antonio. Would definitely recommend!

Leisure Family

10/10

Exceptional

14 Dec 2025

Juan

Excellent!

Leisure

10/10

Exceptional

14 Dec 2025

Jessamine

The room was clean and the beds were comfortable
Instant hot water and close to everything

Leisure Family

4/10

Poor

11 Dec 2025

robert

The hotel room was comfortable and had plenty of amenities, (fridge, microwave, utensiles). Nice living room and eating area.

Even with windows closed the freeway traffic was very loud at night.

I havnt been to a hotel in 15 years that still uses basic television antenna for tv service. Smart TVs would be a nice upgrade.

Every night there was a guy smoking marijuana right next to the hotel exit door. Onsite security would be nice.

Some of the \"fresh fruit\" in the coffee area was bruised and spoiled.

Both elevators were not operating for for almost an entire day.

Leisure Family

10/10

Exceptional

07 Dec 2025

Laura Pedro

Great stay

10/10

Exceptional

06 Dec 2025

Sheila

Great spot if you need to attend Air Force boot camp graduation! Clean quiet rooms. Only issue was the elevators were out most of our 4 day stay.

Business_and_leisure Family

6/10

Pleasant

04 Dec 2025

christopher

Elevator was out. Placed on 4th floor with bad back and wife’s recent knee replacement. Should have gas’s bottom floors available.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Ana

Everything was great from check in to check out.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Margaret

No comment

Leisure Self

6/10

Pleasant

26 Nov 2025

Mary Ann

Staff was extremely friendly and helpful. Our room was on the 3rd floor, and the elevator was broken for our entire stay, unfortunately. The room was clean and tidy.

Leisure Family

10/10

Exceptional

21 Nov 2025

Ann

Incredible area, considering the distance from LAFB for a BMT graduation like us was perfect!! the room is super clean especially the bathroom I am very pleased. Only little negative comment I have... maybe it's just the room we had #309 the toilet room when you flush was super loud yup! you had to see it to believe so If you had to go in the middle of the night just be aware otherwise I highly recommend and will go back there again.

Leisure Family

10/10

Exceptional

19 Nov 2025

Cathy

Great

Partner

10/10

Exceptional

16 Nov 2025

Julie

Very clean, spacious, friendly staff, convenient location, safe and quiet

Partner

10/10

Exceptional

15 Nov 2025

kim

Excellent parking. Friendly staff

Business

10/10

Exceptional

14 Nov 2025

Victor

Super clean.

Business_and_leisure Family

8/10

Excellent

08 Nov 2025

Zurich

Room was spotless and well kept!! The kitchenette was equipped with everything we needed. Very nice staff. Our room key didn’t work at first, so we headed to the front desk again, but the receptionist found out about it and was already on her way to our room to give us new keys.

Business_and_leisure Family

10/10

Exceptional

07 Nov 2025

Brenda

Very friendly staff. Accommodating. Very professional.

Leisure Family

8/10

Excellent

06 Nov 2025

David

Everything was good as expected!

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Heather

There for BMT graduation. Super close and easy to get to the base. Staff was friendly and welcoming. Other people were there for their BMT graduates. Highly recommend if you want to spend the most time with your graduate.

Family

8/10

Excellent

31 Oct 2025

Terri sue

The staff was nice

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Ashley

Yes

10/10

Exceptional

29 Oct 2025

Sandra

The amenities were great. The whole hotel was very clean. Also, the staff was very friendly and helpful.

10/10

Exceptional

26 Oct 2025

Marco

Great service

10/10

Exceptional

24 Oct 2025

William

We stay here all the time and alway great, clean , parking lot security 24/7.

8/10

Excellent

17 Oct 2025

Amy

No breakfast. Would’ve liked more options for food. Elevator takes forever. Staff was nice. Located 10 minutes drive to lackland AFB. Probably the best hotel option in that area.

Business

8/10

Excellent

16 Oct 2025

Paulynn

Rooms were very nice & clean. The salt water pool was amazing. Staff were incredibly friendly & helpful. Laundry facilities broke while I was using them & they had them fixed by morning. I will definitely stay at this property again when I go to visit my daughter on the Lackland Air Force base.

10/10

Exceptional

14 Oct 2025

Diane J.

Wonderful location to Lackland. We have been down to see family at Lackland 3 times and we will stay here again. Kitchen was great for our needs

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Ivonne

Newer property, very clean, and free laundry!

10/10

Exceptional

11 Oct 2025

Delonie

Exceeded my expectations actually. Everything is new and updated. Very clean and friendly staff. Had my dog with me and everything was a breeze.

Family_with_children

10/10

Exceptional

22 Sep 2025

Latisha

Very nice and clean.

6/10

Pleasant

21 Sep 2025

MICHAEL

average stay

Hotel was good. Was surprised due to low staffing that we had to exchange our own linen and take out the trash.

Business

10/10

Exceptional

18 Sep 2025

Brittany

This hotel is awesome. With all the amenities available you really don’t even have to leave the hotel.

Partner

10/10

Exceptional

16 Sep 2025

Abigail

Was a quick trip and when we come back into town would definitely stay here again !

Business Family

8/10

Excellent

14 Sep 2025

Toni-Lynn

Property is great, super close to post for BMT graduations. Surrounding area not so nice. But if you have a car you can just drive downtown and have a great time. If you don’t plan on venturing out and wanting things close walking distance then stay downtown. I enjoyed the hotel it was quiet and I didn’t mind driving to the city. Check out the River Walk, the Alamo and the mirror made. River walk is all restaurants very little stores. If you walk in the city towards The Almo there are tons of shops. I loved the convenience of this hotel to base!

Business_and_leisure Family

10/10

Exceptional

09 Sep 2025

Victor

Very clean and roomy

Business