Name: Solares
Address: 600 Riverside Ave, 3, Santa Cruz, 95060, US

8/10

Excellent

30 Jul 2026

Kellene

The room service online ordering wasn’t working but the restaurant took phone orders without hesitation and the amenities were amazing steam room pool etc

8/10

Excellent

30 Jul 2026

Nicole

The property is in a good location for walking to the boardwalk. It was a quick and easy walk- even with our 6 year old. The property is older but seems like it was somewhat renovated. The patio furniture was new (our chairs still had the plastic on the cushions). We had the upper corner room and we had a view of the boardwalk from our balcony.
The pool was a nice bonus for a quick swim with the kids. It was a busy spot for sure with other families enjoying time there too.
The downfall would be that the bathroom floor didn’t seem like it was swept well as there were still a bit of crumbs/debris. Overall it was a nice stay. I do wish they had some sort of breakfast, but that wasn’t a deal breaker.

10/10

Exceptional

27 Jul 2026

Luis f

👌

6/10

Pleasant

27 Jul 2026

Domini

Property was clean, rooms were not fully cleaned or well stocked. The jacuzzi is nice though. The staff in the office is not very accommodating except one nice young lady. They sent an email encouraging to call ahead for early check in, check in was at 3,then got changed to 4 but also if you're chekcig in early it's a $40 fee. I get in peak season they can do whatever they feel but definitely not worth peak season pricing. Would possibly go back

4/10

Poor

25 Jul 2026

Christian

Showed up for check in and they said it was delayed 20 minutes, waited like 30 and decided we’d ask again and they said an hour. We stayed on the top floor and it sounded like a dog was chasing something on a hardwood floor ABOVE us somehow. A roach crawled across my foot in the bathroom the next morning. The ice machine was broken and directed us to one downstairs that wasn’t there.

6/10

Pleasant

24 Jul 2026

Matthias

For the price it was ok at best.

6/10

Pleasant

23 Jul 2026

Cindy

Very old hotel, we had flying bugs and spiders in.our room

8/10

Excellent

23 Jul 2026

Mary

Room was clean, linens soft, bed comfortable. Location ideal for visiting our college kid. Can’t comment on noise level (we sleep with earplugs). No daily breakfast, but the coffee machine produced a nice cup of morning coffee. Parking adequate. Staff was very helpful and friendly. Would definitely stay again.

10/10

Exceptional

22 Jul 2026

Marion

The beds were so comfortable and the linens were very nice.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Pamela

The deluxe two queens was third floor and had a view of the roller coaster. There is an elevator and good parking on property. We used the pool (10-10) and jacuzzis, which was a good perk. There’s a nice courtyard with cozy seating. The staff were nice and responsive to all our asks.

6/10

Pleasant

20 Jul 2026

cornelia

Well all the bottles for sha.ppo conditioner and bath wash were all empty. And there was fast food cups behind the chaise lounge in the bed room. Parking was a challenge late at night and the deposit fee was higher than normal.. there was also no breakfast for the price.
other then this it was clean and nice

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Jessica

family/budget friendly option for 1-night to get some sleep. would not recommend for multiple nights or if you need to get some serious sleep as the walls/floors are not sound proofed well and you can hear every step from the people above you and doors opening/closing down the hall.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Olena

The room was extremely dusty. The bathroom had a lot of hair, and there was what appeared to be someone’s mucus on the walls. The shower curtain was covered with black mold. Overall, the room was not clean and did not meet basic cleanliness standards.

Friends

4/10

Poor

20 Jul 2026

Lindsey

The room was very dirty. They appear to be short staffed, and in turn rooms aren't getting fully cleaned. My sheets were dirty and under the sheets the whole mattress was covered in dirt and hair (looked like from a dog). The room was deep cleaned after requesting it. Advertised breakfast and a 3 pm check-in. Neither were the case. No breakfast and check-in was not until after 4.

Friends

10/10

Exceptional

19 Jul 2026

Aimee

I love the 1 room with 2 bedrooms since my oldest kid wants to have his own room and with balcony. The property is clean and has a good parking area. I will go back again.

Family_with_children

8/10

Excellent

18 Jul 2026

Chris

Good hotel, reasonable price and not far from the boardwalk.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Pablo

Excellent

Family_with_children

6/10

Pleasant

17 Jul 2026

Ana

Overall, we had a good stay. We booked this hotel specifically because it had a pool and hot tubs, so it was disappointing that the hot tubs were out of service during our visit. Our room had a nice little patio, which we really enjoyed. The room itself was clean and comfortable, but it did have a noticeable pet odor, which wasn’t ideal. The location was great and within walking distance of the boardwalk, making it very convenient.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Nicholas

The rooms were nice and clean. Pool was clean. Area was well maintained.

The description where I booked the room said there would be breakfast and we were told in the morning there wouldn’t be.

Family_with_children

6/10

Pleasant

15 Jul 2026

Catrina

Front desk is rude not friendly

Partner

6/10

Pleasant

14 Jul 2026

Cynthia

Needs to be cleaner and the ice machines none worked the owners and staff not so friendly very rude

Partner

4/10

Poor

13 Jul 2026

Yassar

We were very excited about our stay at Hotel Solares based on the photos and Information online; however, when we got there we learned that there was no breakfast as advertised, even witnessed a guys get kicked out because she was getting very hostile at the front desk over the misleading information. The flies though were the worst part. Flies everywhere! We walked into out room and immediately were met with 8 flies. I know because I counted and killed each one. There was no hair dryer in our room and the complimentary shampoo and conditioner were not the ones in the pictures. The rooms were dirty and not wiped down. It seemed as if all they did between guests was change the bedding and towels. We had rooms on the 1st floor by pool. I am not sure if the flies were an issue on other floors. But if you stay here, bring fly/bug spray. The courtyard was very nice as pictured, but full of flies as well. We would love to stay here again for the location, but the flies really disgusted us.

Family_with_children

6/10

Pleasant

13 Jul 2026

Mary-Caitlin

Pool was nice! Location was ideal

Partner

2/10

Poor

11 Jul 2026

Juliana

Iñ

10/10

Exceptional

11 Jul 2026

Alondra

Overall a great stay the only thing I would change is the smell when you first walk in other than that it was a perfect stay

Family_with_children

8/10

Excellent

10 Jul 2026

Anita

Clean, friendly staff, comfortable beds 10 min walk to boardwalk and 15 min walk downtown.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Andrea

The hotel room was dirty. We found a hair on the bed. There was flies in the room. The bathroom could been cleaner. We found a pincher bug in there. There was hair in the bathroom ceiling.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Milton Noé Alvarenga

Everything was fine, though the cleaning could have used a bit more attention to detail.

Family_with_children

8/10

Excellent

06 Jul 2026

oscar

Was a great hotel for the price

Partner

10/10

Exceptional

03 Jul 2026

Loni

The room was clean and a good size. Very comfortable. It was me, my husband and 2 small children. The pool area was nice although we did not get to use it because it was chilly outside. It is walking distance to the boardwalk. The entire hotel was very clean. Free parking was nice as well.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Jorge

Rooms are clean and parking is available and convenient.

Family_with_children

4/10

Poor

01 Jul 2026

Mark

My husband and son stayed here and there was garbage under the bed and the room wasn’t that clean. Only good for location wouldn’t stay here again

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Matthew

Probably didn’t get the the larger room we paid for. I wife asked very nicely upon arrival. He said no , I watched the rooms during our stay that had nicer bigger balconies. No movement in those nicer rooms .

8/10

Excellent

29 Jun 2026

Emma

Hotel was good , we liked that it was walking distance to the Boardwalk and a 15min drive to the Mystery Spot.

Family_with_children

6/10

Pleasant

29 Jun 2026

Mercy

The hotel was decent for a one night stay with a toddler, the outlets to charge our phones by the nightstand didn't seem to work, found out in the morning when I realized my phone battery died while plugged in. Staff at check in did not provide the usual information such as where to park, coffee machine usage in the lobby, or just an \"hope you enjoy your stay let us know if you need anything.\" I'm used to most staff at hotels saying something to that effect when checking in. I do not think I would stay here again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

adriana

Me encantó muy bonito y limpio el lugar

Family_with_children

2/10

Poor

28 Jun 2026

CYNTHIA

The room was filthy. The sheets and blankets had visible stains of food and dirt.. The bathroom floors were not swept and had gobs of Hair that wasn’t ours. The window blind was broken and missing a pane. I had to put a towel between it so people couldn’t see into our room and the room smelled very musty and old. The toiletries were not filled. The hand wash and body wash were almost out. The toilet paper was almost out. The shower walls were stained.

Family_with_children

2/10

Poor

28 Jun 2026

Brenda

Check in was at 3 my room was not ready because there was none available until 3:40 . Incidental deposit varies from 150-250 i paid 250 but the person in front of me only paid 150 ?
Room service was gone by 6, and my sink was clogged not good stay.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Korinne

For the price we were thankful for a fairly maintained hotel that doesn’t look dumpy. There were some issues with the hot tub water level being a foot below the skimmer basket. The water was surprisingly clean though. No housekeeping came to our room during our four night stay. We ran out of clean towels and toilet paper and garbages overflowing. This place doesn’t serve breakfast. They have a coffee bar. The beds are hard and pillows cheap. The comforters look very old. The TV and wifi did work

Family_with_children

2/10

Poor

26 Jun 2026

Rocio

Staff was rude, they are no help

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Claudia

You have lot of options near and it’s a great place to stay.

6/10

Pleasant

22 Jun 2026

Alicia

Property looked clean. The pool and jacuzzi were also clean. Jacuzzi jets didn’t work. Had to get new bed linen and pillows as they were dirty. No breakfast just coffee and it wasn’t great. Front desk Staff was ok. Cleaning ladies were nice and helpful.

Partner

10/10

Exceptional

21 Jun 2026

Sandra

Clean room and linens clean

Friends_and_family Family

4/10

Poor

20 Jun 2026

Abdul

This place needs upgrade of room amenities as per todays hotel standards of similar atleast similar price range. Example: Need following in rooms to meet the standard: smart TV in rooms, tea bags in the room and not just at lounge, comforter on bed not just sheets, and pool needs to be warmer. This hotel looked 4 star in picture but had 2 star vibe and stay experience.

Family_with_children

6/10

Pleasant

20 Jun 2026

Carla

Pros: LOCATION
Walk straight down to the Boardwalk or Downtown.
Cons:
This room needs a deeeeeep clean. The floor, the desk chair, and the bed were not clean.

2/10

Poor

19 Jun 2026

Amanda

Run down property. Our room was filthy and sheets were stained so bad. Left within a few hours of checking in. Do not recommend

Pet

10/10

Exceptional

17 Jun 2026

Cynthia

Everything looks great

2/10

Poor

16 Jun 2026

nacho

I call to see about an early check in (3:00)
Was told maybe…
Arrived onsite ask to see if room was ready was told maybe 3:00 or 3:30
At 3:45 asking room was ready was told very rudely by manager that it wasn’t
Finally check in at 10:00pm after our event went to room was woken up at 11:30 by a guess who was book the same room
Is was one of the worst hotel stay I’ve ever had… will not recommend this hotel to NO ONE
VERY VERY UNSATISFIED

Family

2/10

Poor

15 Jun 2026

Carmmen

Phone In the room wasn't working, in the Expedia web page said that they offer breakfast and that is not true. Hotel doesn't offered any breakfast.

Family

10/10

Exceptional

15 Jun 2026

Chris

I was pleasantly surprised that this place had both excellent prices and maintained good quality service. Will be back :)

Partner

4/10

Poor

15 Jun 2026

chloe

this place was a dump. avoid at all costs-scary

Pet

10/10

Exceptional

14 Jun 2026

Kristen

Super clean, easy check in.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Devin

Room had dirt and sand on the floor when I arrived, as well as old urine still on the toilet seat which had been broken. I had to ask the front desk for a dust pan and broom to sweep it myself. There was mold above the shower head and on the walls of the bathroom. Our plugs next to the bed did not work, and the soap in the shower was half used and not hung up on the wall. I was never offered another room, or help from staff to get my current room cleaned. The communication and urgency to guests was awful and the walls and ceiling of the rooms are very thin. I could hear the kids above us running back and forth in the morning at 6 am. The neighbor hood and area it’s in is sketchy and I would not recommend leaving any type of valuables in whatever car of choice you decide to bring there. Parking is small and compact. If you drive a truck do not even attempt to go in. Will not ever recommend to anyone. I would only recommend this property to someone I disliked secretly.

Partner

6/10

Pleasant

14 Jun 2026

Kaylynn

They don’t serve breakfast like it says online very big disappointment

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Jackelene

It’s was a nice stay. Half of our soccer team stayed here and all the girls had a good time.
Only thing pool towels were not available and fire pit was not working

Friends_and_family Family

4/10

Poor

12 Jun 2026

Manuel

That battle was not working

6/10

Pleasant

08 Jun 2026

Maria

I was very disappointed. The male that checked us in was terrible. I did not feel welcomed, he is not good for customer service. I felt like we were bothering him. The bathroom door did not close all the way and it was super squeaky. There was trash behind the bathroom door when we arrived. The lotion container in the bathroom was empty and there was no shampoo in the shower ( it seemed like the base that hold the shampoo bottle had been broken for a long time and has not been replaced and therefore there was no shampoo in the shower ). I did not enjoy our stay at all. Very disappointing.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Conway

Exceeded my expectations, Clean room and property. Nice staff l, overall very satisfied with the stay. Also the price was $100 cheaper than anything in the area. Will definitely be back.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Arely

Terrible stay, no accommodation

8/10

Excellent

31 May 2026

Steven

Very large room with a small balcony, huge bathroom.

Partner

8/10

Excellent

31 May 2026

Nicholas

Clean and comfortable

Family

8/10

Excellent

28 May 2026

Martin

Room was clean and the staff was pleasant

4/10

Poor

27 May 2026

Maria Clara

They gave us access to a room that was already occupied. Imagine my surprise walking into the room and seeing that there were bags and people stuff everywhere! Thankfully there was no one actually inside the room otherwise it would have been even more awkward. I came back downstairs and the front desk was not apologetic at all about the situation. I understand it was a holiday weekend and they were packed, but I did expect better service.

Pet

8/10

Excellent

25 May 2026

Megan

Staff was nice. Room had some minor repairs that should be made

10/10

Exceptional

25 May 2026

Jacqueline

Property is clean although the scent in the room was not pleasant.

8/10

Excellent

22 May 2026

Judy

The rooms were spacious and we had a little private patio that was so nice! It was close to the beach and boardwalk and the pool was fun for our grandkids. It’s a very busy hotel so the parking got tricky as it filled up. We would definitely stay there again.

Family_with_children

8/10

Excellent

21 May 2026

Sulanchanh

The room was huge for two queen beds; it could fit an extra blow-up bed if needed. The room wasn't cleaned thoroughly. I saw some hair in the bed and crumbs on the floor. It's within walking distance of the Santa Cruz Boardwalk, approximately. 10 mins walk. We didn't get to use the pool because there was a good number of people enjoying the pool and jacuzzi. It felt safe and quiet in the areas. There's an apartment in the area and across from the Surf City Inn and Suite Hotel. El Chipotle Taqueria was a 6-minute walk, and the food was worth it.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Darlene

Great location, staff helpful, booked 3 rooms for whole family, there were a all next to each other. We'll had fun in pool, great vacation

Family_with_children

8/10

Excellent

16 May 2026

joe

make sure the toilet seats are replaced when wore out ,make sure the aerator are replaced when very little water comes out of faucet, and maybe get bigger refrigerators, other than that I will come and book again, thanks

Friends

10/10

Exceptional

12 May 2026

Faith

The property does seem a little dated, but it’s cute and quaint. The pool was nice and clean and the double hotubs were a good plus! We were also able to check in 2 hours early which was great. The rooms were also very spacious. Only complaint I have was that our room faced the parking lot and it was extremely bright from the street lights as the blinds weren’t black out.

Partner

10/10

Exceptional

12 May 2026

Claudia Maria

Was a wonderful staying, room was more that we expected, Wes gorgeous very spacious and very clean definitely we will comeback.

Partner

8/10

Excellent

09 May 2026

Mary

Couldn’t even get a bottle of water, drank sunny d

Family_with_children

10/10

Exceptional

01 May 2026

Maria Griselda

Clean room great parking

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Doris

Staff is very polite and professional.

Room was clean

Family_with_children

8/10

Excellent

16 Apr 2026

Suzette

Nice property

Family_with_children

10/10

Exceptional

13 Apr 2026

Andrew

Very welcoming, near the boardwalk. Friendly staff.

Family_with_children

4/10

Poor

13 Apr 2026

William

The front desk was rude, when we requested extra towels. They charged both of our credit cards, even though we requested total be on 1. Very few amenities for the price they charge for the stay.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Rhiannon

The rooms were dirty when we got in.
The mini fridge was leaking.
We had absolutely no body wash, shampoo or conditioner. The hallways smelled like cleaning solution and was way too strong but the rooms smelled bad.

Family_with_children

10/10

Exceptional

08 Apr 2026

Heather

It was good

Self

10/10

Exceptional

05 Apr 2026

Daniel

It was a great location and clean hotel. Heated pool was a huge plus.

Family_with_children

8/10

Excellent

05 Apr 2026

Mateo

Clean room, AC worked nice.

10/10

Exceptional

05 Apr 2026

Guadalupe

I had a very lovely stay. The staff is very polite and friendly. As well as the manager. Good walking distance from the beach, downtown, literally anywhere. Rooms are clean, great stay. Had very mi or inconvenience but overall great stay. Definitely recommend.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Anthony

Good parking

Family_with_children

8/10

Excellent

30 Mar 2026

Quintessa

The room was clean, and the area was safe with good parking. The light on the mirror in the bathroom did not work, but I wasn't expecting everything to be perfect for the price. Everyone around us was very loud.

Friends

2/10

Poor

28 Mar 2026

Catenya

Dirty room. Dirty sheets. Dirty bathroom. Hair left behind on the sheets and in the bathroom. Cleanliness was prioritized and there was even a raccoon scoring the trash cans outside near the pool. We checked out less than an hour after checking and I don’t write reviews so that says everything.

Family_with_children

6/10

Pleasant

26 Mar 2026

josie

the room was spacious and beds were comfortable. you could see some wear and tear but it was a good room overall! the pool area is nice it has some good seating areas outside the pool to just hang out and the pool was nice and clean and is has two hot tubs! free parking was nice and right by the boardwalk! they have a coffee machine in the morning that has many options! inlcuding hot chocolate which my kid loved lol! neighbors were up til 2 am super loud but literally as soon as i called they went and talked to them and it stopped.the only down falls was noone came to refresh our room i had to keep going back for towels and supplies.

Family_with_children

8/10

Excellent

22 Mar 2026

Peter

Decent property .. nothing special .. rooms are large

8/10

Excellent

21 Mar 2026

Mateo

A little dirty, but overall it was fine.

10/10

Exceptional

19 Mar 2026

Price

Was very satisfied with the staff and the room.

Business

10/10

Exceptional

19 Mar 2026

Angela

Great room, clean, lots of sunshine and a big balcony♡.

10/10

Exceptional

19 Mar 2026

Madison

Comfortable stay! Nice staff

Partner

8/10

Excellent

18 Mar 2026

jessica

The Staff was awesome, room & property was very clean, pool was great. Elevators were a little scary but lots of stairs all over for easy access to rooms.

Family_with_children

10/10

Exceptional

13 Mar 2026

Sherri

Everything was great

Family_with_children

10/10

Exceptional

09 Mar 2026

Daniel

Wasn’t there for pleasure,
The room served its purpose.
Everything was good.
Slept well
Went to work!

2/10

Poor

09 Mar 2026

Aleksandor

I'll start with the worst: the smoke detector went off at 4:00 a.m. because apparently you're not allowed to take a hot shower at that time of day. The room smelled like ammonia and other various cleaners. The bed squeaked and banged on the wall anytime you moved around the slightest bit (like just rolling over).
Location wise is a mixed bag. You are right on one of the main kind of downtown Streets, there are lots of college kids with loud cars going by where if you are a light sleeper you might not make it through the night.
The only good thing about this place I can say right now is that the staff was attentive and pleasant.

Partner

10/10

Exceptional

08 Mar 2026

Courtney

After having to abruptly leave a different hotel because it was filthy and had roaches, my friend, me and our kids booked this hotel last minute and we ended up being pleasantly surprised and grateful. The price point was wha we were looking for, the rooms were large, had a nice out door lounge area, pool was great, and it was clean. The staff friendly and accommodating. And best part….. no roaches. I will be booking this hotel again when I visit in the summer.

Family_with_children

10/10

Exceptional

22 Feb 2026

Karl

Loved this stay. Really nice location and rooms are good sized. Great for dogs! Would happily stay again.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Hailey

Very nice room, staff was very attentive and nice, it was a crowded weekend with little parking and the staff was on top of it coming outside to help assist people with other places to park

Leisure Partner

2/10

Poor

18 Feb 2026

America

Tv didn’t work.

10/10

Exceptional

09 Feb 2026

Emmanuel

Amenities