Name: Seaway Inn
Address: 176 West Cliff Drive, Santa Cruz, 95060, US

6/10

Pleasant

02 Aug 2026

Cynthia

Repeatedly asked for late checkout. Each day they would pass the buck to the next day's staff. Ended up changing plans since couldn't get an answer. Upon checkout it was offered but it was too late by then.
Spend 3 nights and requested housekeeping for the last full day. Again asked several times (via text and in person), never happened. I believe staff is not trained enough before going solo.

Location is very convenient. We had a room with 2 beds. A bit tight, but we expected that.

10/10

Exceptional

27 Jul 2026

Juliana

Amazing staff from check in to check out

6/10

Pleasant

27 Jul 2026

Travis

We were looking for a last minute sea-side getaway, saw this place and thought we'd give it a try. We were hoping for beachfront, or at least ocean views and sea breezes. The pictures are a little misleading, it's about 1/4 mile from the water although you can see it. The facility is an old motel which they've done an OK job at sprucing up but the room was tiny and cramped no cable or streaming available to speak of, There's no accessible ice machine, you have to ask at the front desk which I thought was weird.

I would say on balance it's like a two and a half star level motel, Nothing like a three star hotel. It's not terrible but somewhat overpriced from what it is imho

6/10

Pleasant

26 Jul 2026

Hana

Premium pricing for a two star hotel in July is the reality. Parking is an additional $25 a day. When the lot overflows, you will need to use the lot behind the hotel requiring you to check in with the (separate) hotel’s front desk across the street for a validation. There will likely be a line for their own hotel guests to wait on. It really took away from any value of paying for hotel parking. Room is small but great location and the most comfortable bed and pillows of any hotel I’ve stayed at.

10/10

Exceptional

26 Jul 2026

Kathleen

The hotel is beautifully decorated and very clean. The rooms are very large including a dinette and living room area. We were very impressed with the hotel and our stay. Besides the few shops close to the hotel this location is removed from the town. It was definitely peaceful. Check out Caffe Mezza Luna for breakfast it was delicious!

8/10

Excellent

24 Jul 2026

Kori

Very cute place! Parking was tight, car got door dinged. And would like a suitcase stand in room. But bed was comfy and room was updated and modern. Very close to boardwalk.

8/10

Excellent

23 Jul 2026

Patricia

We enjoyed our stay - the location was great! -loved being right next to West Cliff Dr for amazing walks and so easy to get downtown. It's not glamorous - but was recently remodeled, was very clean, spacious bathroom, bed very comfortable, liked the convenience of having a microwave, refrigerator & a 4-cup coffee machine. Also glad to have parking included. My only small \"criticism\" was that housekeeping did not clean our room when requested - we stayed 5 nights and are able to tidy our own room from day to day - but we requested a cleaning/new towels/more coffee packs on day 3 and it never happened. I was able to get those supplies from the front office - desk staff were always great. Maybe thy housekeeping staff were too busy that day? Other than that - a great stay!

10/10

Exceptional

20 Jul 2026

Sergio

The room was clean and comfortable. The staff were very friendly, polite and helpful. The hotel was quiet, clean and safe. Short walking distance from the boardwalk and beach. I really liked that the parking was complimentary.

Partner

8/10

Excellent

20 Jul 2026

Sergio

The room was very clean, comfortable and the hotel was very quiet and relaxing. The front desk staff were friendly and super nice. The only thing I did not like was that the website doesn’t let you know that there will be a parking charge per night. I had stayed there three months before and it was free parking. I found out about the parking charge when I received my credit card notifications. I do not like the surprise charges .

Partner

10/10

Exceptional

14 Jul 2026

Cristina

Convenient and clean - rooms were large, and beds were comfortable.

Family

10/10

Exceptional

13 Jul 2026

Lucas

We had a great time staying at the Seaway Inn. It's very central being right on the Boardwalk and within a short walk to downtown, yet quiet at night.

10/10

Exceptional

13 Jul 2026

Keirstin

Our room was nice, very comfortable and very clean. Was a great location to get to the Boardwalk quickly. We had a nice view. The staff was very friendly and accommodating. We would definitely like to stay here again.

10/10

Exceptional

13 Jul 2026

Samantha

Great for our family of 5

8/10

Excellent

10 Jul 2026

Colene

The room was expensive but nice. No breakfast not even a continental which was disappointing at that price. Couldn’t find a hair dryer either. The staff was super nice and helpful

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Kseniya

Nice hotel very close to the beach. The staff is very helpful and nice!

Partner

10/10

Exceptional

05 Jul 2026

Yuan

Great place to have fun at the beach with dogs

10/10

Exceptional

03 Jul 2026

Glenn

Great location and staff. Room is ample but may be a bit small for some.

Partner

10/10

Exceptional

29 Jun 2026

Silvia

Nice stay will be back

8/10

Excellent

28 Jun 2026

Nidal

after we checked out we had one concern in our room but staff taking care and fixed .

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

DWAYNE

This place exceeded my expectations for where it was in the edge of the building. Well, maintain rooms are big enough for us to move around and not be on top one another and the staff is exceptional.

Partner

6/10

Pleasant

19 Jun 2026

Gilbert

AC dis not really work . Looks like they need to upgrade them in all rooms.

Partner

10/10

Exceptional

17 Jun 2026

Haley

We had a great stay in Santa Cruz. The hotel was walkable to the beach and boardwalk. It was a perfect location.

Family_with_children

10/10

Exceptional

16 Jun 2026

Michelle

This hotel was a good deal for the cost. Location was great only bad thing is the parking lot is smaller but they do have extra parking around back. This place was one of my favorite places, cute, close to the beach and convenient.

Partner

6/10

Pleasant

15 Jun 2026

Erika

..

Family_with_children

8/10

Excellent

15 Jun 2026

Grace

Clean, nicely renovated room. Easy to park, SUPER walkable! A bit of street noise but quieted off after quiet hours. Would stay again!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Kenneth

I loved this little hotel. Very walkable area. Really cute small rooms. Shower was big. Staff was helpful and kind. Would definitely stay here again.

Partner

10/10

Exceptional

14 Jun 2026

Cody

Perfect, little hotel within a quick walking distance to the Boardwalk, Pier, and beaches. Room was spacious and everything appeared updated. Would stay here again!

Partner

10/10

Exceptional

13 Jun 2026

Gonzalo

El hotel está en una ubicación para ir a las atracciones ,de compras y el parqueadero es gratis y puedes dejar tu carro sin ningún problema. se los recomiendo para que pasen unas buenas vacaciones.
100% recomendado👍👍

Family_with_children

10/10

Exceptional

12 Jun 2026

Tim

Clean, friendly and really convenient location with a nice view.

Partner

8/10

Excellent

12 Jun 2026

Jessica

Recently updated, super cute, modern beach theme! And they had REAL keys, which was a fun quirk! Fridge and microwave in the room, AC worked great, large walk in shower! Only thing that would have been nice is blackout curtains…the outside lights and the early morning sun were BRIGHT!

8/10

Excellent

12 Jun 2026

Terri

Updated and Very Clean. Attentive and friendly staff.

Partner

8/10

Excellent

10 Jun 2026

Eugene

Very beautiful and great price for our room I would stay there again!

Family_with_children

10/10

Exceptional

08 Jun 2026

Jeniffer

Check in was later than I would have liked it.

Family_with_children

8/10

Excellent

07 Jun 2026

Troy

Great location and very nice view. Staff were all great, friendly, helpful. Very clean. Recently updated. Will definitely stay again. The only thing was I wish the in room coffee was maintained better. Great coffee in the lobby though.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

C

Very dog friendly. We could easily walk to the beach, boardwalk, restaurants, and wharf.

10/10

Exceptional

05 Jun 2026

Claudia

We had a wonderful time here in this charming, small hotel. Quiet with free parking and wifi and a quick walk down a short hill to the beach.

Family

10/10

Exceptional

04 Jun 2026

Alicia

Great location, clean and friendly staff

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Daniel

Clean room, kind staff, ocean view, great location. I'd stay there again.

Partner

10/10

Exceptional

22 May 2026

Suzanne

I’ve stayed at the Seaway Inn off and on for more than 30 years. It’s a beautiful, updated smaller property that is near the Santa Cruz Pier and Boardwalk. It’s had different owners over the years and has been updated.

The beds, and pillows are very comfortable. The rooms are spacious, and very quiet. You don’t really hear the street noise but can hear the waves from the ocean. Our king room offered a mini fridge, microwave, and coffee.

The staff are friendly, helpful, and accommodating.

Thank you for another wonderful visit.

Family_with_children

10/10

Exceptional

19 May 2026

Erica

I had a beautiful room with a gorgeous beach view. Staff was very friendly and helpful and it is close to the beach. I highly recommend

4/10

Poor

17 May 2026

Victoria

Where they placed us, we were by people yelling all night even though we were told it's quiet hours after 10pm. They didn't clear out our refrigerator after the previous guest. My mom's room didn't have a deadlock. So it felt very unsafe. Overall would most likely never stay here again. When we expressed this to the staff they said they could offer us a late check in (we were already leaving) and free parking for the rest of the day. The parking was already free. Just overall disappointing considering I took my mom here for her birthday so she could relax and she didn't get to.

Family

10/10

Exceptional

17 May 2026

Lamar

Adorable hotel! The room was so cute. Close to the pier and boardwalk. Great price!

Partner

10/10

Exceptional

15 May 2026

Lorena

😄

6/10

Pleasant

14 May 2026

David

What hot tub???

8/10

Excellent

11 May 2026

Shelly

I have wanted to stay at this property for awhile and when I finally found a good deal, I booked it. Overall, I had a great experience. Check-in was ok but took a bit. Room was on the small size but totally functional. Loved the spacious shower. The room was bright and clean. The bed was just ok, a little too firm for me. Parking was on the tighter side but ok. Great location in terms of closeness to the boardwalk and wharf. Only downside heard a lot of road noise from the street but overall pretty quiet. I would recommend.

Self

8/10

Excellent

06 May 2026

Abigail

Really loved the staff, super walkable. Only complaint is that its very easy to hear the other guests entering and exiting their rooms.

10/10

Exceptional

30 Apr 2026

Priti

Excellent staff, clean and really beautifully decorated room. Close to the beach.

10/10

Exceptional

25 Apr 2026

Michele

Great location. Free parking. Clean room and friendly staff.

Partner

10/10

Exceptional

19 Apr 2026

Rosa

Great find! Excellent location. Super service minded staff and spotless hotel. Would stay again!

Friends

10/10

Exceptional

17 Apr 2026

Deja

Very customer focused and a beautiful place to stay!

Partner

10/10

Exceptional

12 Apr 2026

Linda

Rooms were spacious and clean. The close proximity to the beach made for a very relaxing place to spend a couple of days. I would stay there again.

Family_with_children

8/10

Excellent

10 Apr 2026

Ronald

Good location, nice rooms. Check in staff was courteous and helpful. Thought there was breakfast but only coffee. Check in at 4:00 is on the late side, 3:00 is the norm.

Partner

6/10

Pleasant

10 Apr 2026

Liz

Location was great. Right across the street from the beach. Downsize, there is no pool. Lights in the room did not work properly so we relied on the bathroom light along with one lamp in the room. Lighting in the rooms look like they were in the middle of getting updated. Curtains to the main sliding door entrance were falling apart. I will say the room seemed clean. When we got there to check in at 4pm we had to wait another hour because cleaning staff had just began cleaning even though we had keys in hand and lugged all of our luggage up the stairs- only to find out there that we would need to wait.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Jeffrey

Had an amazing time staying at the Seaway Inn. The room was clean and beautiful

10/10

Exceptional

06 Apr 2026

Stephen

Location, location…

Self

10/10

Exceptional

02 Apr 2026

Teresa

Easy parking, easy walk to Boardwalk and the pier

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Dustin

It’s such a perfect location to walk to everything we like when we visit Santa Cruz. The Seaway Inn also accommodates our dog which is awesome. Of course we will be staying there again. The ONLY ONLY ONLY small negative is that the beds would be more comfortable if the were flipped over for firmness or replaced.

Partner

8/10

Excellent

24 Mar 2026

Kristin

Easy check in/out. Basic room but clean. Very close to the Boardwalk. Less than 10 minute walk.

10/10

Exceptional

22 Mar 2026

Andrea

Amazing place

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Laura

great location, recently remodeled, new furnishings, professional and polite staff.

Self

8/10

Excellent

20 Mar 2026

Patrick

Good location. Room small but very clean. Did not like the idea of an additional fee to check in before 4 pm.

10/10

Exceptional

18 Mar 2026

Kristin

Cute and clean

Family

10/10

Exceptional

09 Mar 2026

George

The hotel is in an amazing location. The room was clean and comfortable. We were able to see the ocean from the shared balcony. Tyler at the front desk, made us feel welcomed and safe upon arrival, he was great!!!!! Perfect location for any plans, the boardwalk, restaurants and shopping! The price was way better than expected given the location. I will definitely be staying here again, sooner rather than later. 😊

Partner

10/10

Exceptional

08 Mar 2026

Maria

Staff friendly and professional

10/10

Exceptional

03 Mar 2026

Janet

This little gem is perfectly located right at the boardwalk. It has been renovated with modern finishes and comfortable beds. Easy motel style parking right outside your door.

Family

10/10

Exceptional

28 Jan 2026

Michael

Nice newly remodeled large rooms and large tile showers

Partner

10/10

Exceptional

21 Jan 2026

Joseph

Very clean and great location. Will definitely stay here again.

Leisure Pet

10/10

Exceptional

19 Jan 2026

Aaron

Staff was very nice and responsive! Great location and good view of ocean. Would definitely stay again.

Partner

8/10

Excellent

02 Jan 2026

Heidi

The staff were fantastic! We appreciate your hospitality and would definitely stay again.

10/10

Exceptional

25 Dec 2025

Robert

Friendly staff, great location, and nice rooms.

10/10

Exceptional

24 Dec 2025

Pamela

The room was very clean and well stocked with towels and shampoo, soap, etc. and since it is dog friendly, a good supply of poop bags and an outside trash can. (A small area of grass would be helpful, tho, since there’s not a good place to take dogs to pee.)

Self

10/10

Exceptional

23 Dec 2025

Maisie

Clean room and quiet.

Business Self

2/10

Poor

07 Dec 2025

Mark

Arrived

10/10

Exceptional

05 Dec 2025

Carol

We have stayed here multiple times- right across the street from the ocean, but not in the crazy hectic area with the parties . The property is recently updated and the rooms are so clean, modern and comfortable. Very easy walk to the lighthouse to watch the sun set, and the wharf is just a block away. We love this hotel!

Leisure Partner

10/10

Exceptional

30 Nov 2025

Miguel

The staff are always friendly and helpful. Our room was very clean and comfortable.

10/10

Exceptional

17 Nov 2025

Nicholas

Great location and very clean room.

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Gunda

The manager, Brian, was EXCELLENT and paid attention to our needs. The location is wonderful, as well as parking.

The newly remodeled inn was unlike (many) visits from the past, with no view for a queen room (we did in the past), no bedside lights for reading, mirror hanging was very crooked (could not adjust), new pillows are needed, and the guests in the room next door were too loud causing trouble sleeping.
Thank you...

Partner

10/10

Exceptional

05 Nov 2025

Scott

great!

10/10

Exceptional

01 Nov 2025

Joseph

Great location

10/10

Exceptional

30 Oct 2025

Nancy

Room was clean and thoughtfully decorated in a modern beach aesthetic. Comfy bed. Loved the full windows that gave a glimpse of the shore. Close enough to take a nice walk along the wharf. Front desk staff were lovely. Would have liked a more accessible ice and water refill station and using the physical key was a little finnicky - card would have been faster and easier but maybe they can't do that with the sliding door entry. Overall would recommend!

Business

6/10

Pleasant

27 Oct 2025

Beatrix

It was okay. Small room but clean and renovated.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Stephanie

Amazing

Leisure Partner

8/10

Excellent

23 Oct 2025

Ann

Nice stay

Great location. Lovely shower. Comfy bed. But the parking seemed tight for the amount of rooms they had. And the room could never get completely dark because we didn’t have curtains.
We still enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Elizabeth

Great place. Will definitely stay again. Staff was awesome! They kept in contact with me the whole time to make sure someone would be there so we can check in since we were arriving late.

Leisure

10/10

Exceptional

15 Oct 2025

Ashley

Guy at the front desk was super friendly and helpful. Easy access to wharf and boardwalk. Good price.

Partner

2/10

Poor

10 Oct 2025

Vipe

The smoke alarm went off twice! The first night when the heater came on at 1AM! The 2nd day it went off at 5:30 due to hot shower. Both days threw off this business trip.

Business

10/10

Exceptional

28 Sep 2025

Natalie

This hotel is very nice very close to the beach and the wharf for the front office person was very nice and finally. I would definitely return to rent a room from them again.

Partner

8/10

Excellent

22 Sep 2025

Chris

Nicely decorated. Helpful and friendly staff

Leisure Family

10/10

Exceptional

18 Sep 2025

Kathleen

Walk to the boardwalk and lots of food options

Leisure Partner

10/10

Exceptional

18 Sep 2025

Michael

The property is in an excellent location to explore the best of Santa Cruz. The room was spacious, very clean, quiet, had a coffeemaker, fridge, attractive, and was newly renovated. The staff was friendly, professional, and very accommodating.

I had a very good stay! Recommended!

Leisure Self

10/10

Exceptional

13 Sep 2025

shane

Great location, nice quaint Property and the staff was very friendly

Leisure Self

10/10

Exceptional

12 Sep 2025

Cynthia

This is a cute hotel with comfortable beds and a large shower. It would be nice if there was a bottled water/soda machine, as well as an ice machine that wasn’t only accessed by front desk staff. For those with mobility issues, it is located up a somewhat steep hill, so walking back from the pier was a bit difficult.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Johannes

Fantastic location, great staff and comfortable rooms

Leisure Family

10/10

Exceptional

05 Sep 2025

Elizangela

aft:
“I had such a wonderful stay at Seaway inn hotel in Santa Cruz! The room was recently renovated and super cute, very comfortable and welcoming. The staff were incredibly kind, attentive, and thoughtful, always making sure we had everything we needed. They also gave us great recommendations for dining options around the area, which we really appreciated. Thank you for such a lovely experience – I’d definitely come back!”

Leisure Friends

10/10

Exceptional

04 Sep 2025

Shelly

It was a quick stop over the hotel was nice and we had a little hiccup when checking in, the lady at the front desk was wonderful in helping us out and making it all work out. Friendly staff and great location

10/10

Exceptional

28 Aug 2025

Kevin

Brandon made our stay awesome! Perhaps you should clone him 😆

Will return again.

Leisure Family

10/10

Exceptional

24 Aug 2025

Jeffrey

Seaway is a good hang

Seaway is a great spot. It’s a clean and comfortable hang and the staff were very attentive

Friends_and_family Family

4/10

Poor

24 Aug 2025

Jose

They initially claimed it had a partial ocean view, but then I received a message offering a better room for an extra $25. I agreed, but it seems that meant no ocean view at all, which was disappointing. I suspect this is a tactic to lure customers.ars they had a better room for me so i said ok but i guess that meant no view of the ocean kinda dissappointed i imagine its a wY to lur clients

Leisure Partner

10/10

Exceptional

22 Aug 2025

Melinda

All aspects of this property were better than I had hoped for when booking this location...I will book here next time I crave a beach day

Leisure

6/10

Pleasant

19 Aug 2025

Leonard

Air conditioner in Room 223 didn’t work on a very warm night. Good location, mattress and linens was tired. Won’t be back.