Name: Fireside Inn Santa Cruz
Address: 311 2nd Street, Santa Cruz, 95060, US

8/10

Excellent

02 Aug 2026

Alejandro

Going to the boardwalk, we stayed most of our time there. But we did use the room to rest and sleep in. Since we arrived early, they did allow us to park there for an extra fee, which we didn’t mind. The staff were very helpful as well. We were very close to the boardwalk and don’t really have anything negative to say about it. We will definitely be staying here when we return.

6/10

Pleasant

24 Jul 2026

Kimberly

This room was bare bones. The METAL bed frame sounded like we were sleeping inside a garbage can. There was no coffee maker and the volume of stairs required to just get to your room was over the top. The television was very poor quality and the remote was missing the back. There was no alarm clock. In general the room was disappointing.

6/10

Pleasant

24 Jul 2026

Krieg

Super close to the Boardwalk. Basic hotel. Good AC. Bed was lumpy, but room overall was clean and decent for location and price.

10/10

Exceptional

21 Jul 2026

Nicola

Excellent

10/10

Exceptional

20 Jul 2026

Jesse

Very clean the staff was very nice and the view to the Santa Cruz Boardwalk was amazing .

Family_with_children

10/10

Exceptional

20 Jul 2026

Carlos

Room was clean and comfy

6/10

Pleasant

19 Jul 2026

ryan

Rooms are extremely basic. Beds are not comfortable. The location is what you’re paying for. Can’t beat the walk to and from the boardwalk.

Partner

6/10

Pleasant

17 Jul 2026

Rolando

The only thing we liked was the distance to the boardwalk. Other than that, the rest was tolerable at best.

Family_with_children

6/10

Pleasant

13 Jul 2026

Teri

staff wad wonderful. parking was horrible.

8/10

Excellent

10 Jul 2026

LaReina

The hotel property is hilly and may be challenging for someone who is disabled.

10/10

Exceptional

10 Jul 2026

Ed and Kathy

The location is spectacular. Wharf, boardwalk and beach all 1-2 blocks. Staff was friendly and so helpful, really outstanding. Rooms were comfy and equipped with microwave and fridge.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Cinnamon

I stayed at this hotel every summer for years because of our family events. The staff was always friendly, accommodating, and made us feel welcome, which is why I kept coming back.

Unfortunately, this year's experience was completely different. The man in the office was rude, hostile, and questioned me as if I wasn't a paying guest. To make matters worse, the room was dirty, the floors had clearly not been cleaned, and there was an unpleasant smell.

It was very disappointing to see such a decline in both customer service and cleanliness. Sadly, I will not be returning.It doesn’t matter how close it is to boardwalk if the experience isn’t pleasant

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Nancy

Very minimal place; the owner was pretty ornery.

Friends

10/10

Exceptional

05 Jul 2026

Nolan

Very friendly staff. The location is excellent.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Marc

Was a 3 min walk to the Boardwalk and shopping places

Family_with_children

8/10

Excellent

05 Jul 2026

Paul

Good place close by the boardwalk and pier, all within walking distance.

8/10

Excellent

03 Jul 2026

Marie chris

Close to the boardwalk. Use Groupon for tickets to unlimited rides and attractions. The rooms are nice and clean. I suggest a better shower head/pressure.

Family_with_children

10/10

Exceptional

03 Jul 2026

Matthew

The room we got was definitely good for the price! The boardwalk was a 5-minute walk away! Parking at this location is a little tight but the staff member that was there when we got there showed us where to park (we had to parallel park into the space he wanted us to park in) but everything else about the property was great!

Partner

8/10

Excellent

01 Jul 2026

Nicole

Nothing to said and it’s all good

Partner

10/10

Exceptional

01 Jul 2026

Mario

It is a good hotel clean the staff is friend shops and bahía is very closed is nice to walk to sea

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Lorena

No amenities. But very convenient and close to the beach:boardwalk. The hill on this property is a lot.. either the hill or the straits is the option lol. But overall I’d stay here again..

Family_with_children

8/10

Excellent

30 Jun 2026

Diana R

I would say the property is clean, bed are comfortable and Sam at the reception was very kind, friendly and accomodating

Family_with_children

10/10

Exceptional

29 Jun 2026

Madeleine

Sooo close to the Boardwalk! Convenient, basic, good price. Absolutely no frills but I would book again.

Partner

10/10

Exceptional

26 Jun 2026

Elsie

Great experience! Friendly staff! Great location. Walking distance to everything.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Leonard

Clean right next to the BoardWalk

2/10

Poor

25 Jun 2026

Kevin

Room was filthy cockroaches in the bathroom.When asked if I could move to a different room , they denied me even though they had ones that were still available , highly do not recommend

Family_with_children

6/10

Pleasant

24 Jun 2026

Kong

Beds need to be updated, can feel the coils when sleeping. The bottom metal frame on the bed keeps getting kick.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Lina

It's an old building that needs some repairs, but the location is fantastic. If you have equilibrium issues, do not get a room upstairs. The railings are not up to safety code. They are about 3 feet tall, way below hip line. Dangerous.

Family_with_children

4/10

Poor

21 Jun 2026

Marisa

It was okay. Very close to the boardwalk. The room was starting to fall apart. I wouldn't stay here again.

Family_with_children

10/10

Exceptional

17 Jun 2026

Javier

A hotel room is clean. I love how it has a separate room spacious was very happy.

But a little bright, maybe you can have some light curtains instead of the shades or have both. For overall very happy. Staff was friendly and helpful.

Family_with_children

4/10

Poor

17 Jun 2026

yvonne

I rented two rooms side-by-side. One room the AC did not work, the iron didn’t work, the batteries were missing from the remote.

I went to the office to get batteries and they gave me the wrong size, After that I just didn’t use the tv. The shower leaked water on the bathroom floor. The other room had no complaints.

Parking sucked, if you don’t get there early, you won’t get parking. Idk if they have additional parking somewhere else.

The bathroom door in the front door or paperthin you can hear everything that’s going on outside. I heard someone else say their AC did not work as well!

It is super close and within walking distance to the boardwalk. There’s a bowling alley nearby. However not many food options to walk to in the evening.

Family_with_children

8/10

Excellent

16 Jun 2026

Ralph

I have to say for the price, you cannot beat this location if you’re taking the family to the Boardwalk! Hotel is renovated now. Comfortable stay 👍

Family_with_children

10/10

Exceptional

15 Jun 2026

Kara

Perfect location. Staff was super helpful. Would definitely stay here again. Very convenient to park and walk everywhere the entire stay.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Julia

Although the location was amazing I would not stay here ever again . I booked it because I read a lot of good reviews which makes me wonder how . Our toilet was clogged we had to plunge several times , AC did not work ( the maintenance guy tried and he stated they are old units they don’t work well ) and the TV sucked could not get clear picture so we didn’t watch TV and fridge was on but was not cold didn’t even chill our drinks . As we were leaving a lady was walking to office pissed because her plumbing was also messed up . The lady at the front counter said make sure you leave us a review , well here is my review . Sad because it is a great location literally one block from boardwalk.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

KEVIN

I like the place because of the location and price.

Family

6/10

Pleasant

11 Jun 2026

Erica

We have stayed here before, great location and usually have a room available. This time we had loud neighbors- late night and early morning. Otherwise, great if you need a quick overnight stay.

10/10

Exceptional

08 Jun 2026

Hilary

Older property so you have to understand that. The price is (in my opinion) a little steep for a motel but it's the location i believe that causes the cost to be higher. It is located two streets away from the beach & boardwalk making it so easy/convenient when visiting the boardwalk & beach. Parking is included so you do not have to stress. I did not catch the name of the gentleman working in the office at check-in & check-out but he was so kind and very inviting. Definitely will stay at this motel again next time we visit.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Jonathan

GREAT

Self

10/10

Exceptional

31 May 2026

Javier

Staff was friendly and room location was great, everything near by.

Friends

10/10

Exceptional

27 May 2026

Marlon

Todo bien la atencion fue muy buena

6/10

Pleasant

25 May 2026

Derek

It’s a room
Low price close to entertainment center
Noise level is high, people screaming and yelling at night. If that’s ok then it’s the right place for you.

Self

10/10

Exceptional

23 May 2026

Vanessa

Front desk was helpful with parking direction. Love how close to the beach and boardwalk it is!!! Lots of shopping restaurants and things to do. Will definitely be going back.

Partner

10/10

Exceptional

23 May 2026

Piankhi

Great choice for a full day at the Boardwalk. Close proximity (1 block) to the beach and boardwalk, allowed for quick access to room when needed. Stay comes with parking. Sam at the front desk was super nice, funny, helpful and accommodating! I highly recommend.

Family_with_children

10/10

Exceptional

21 May 2026

love

Affordable and close to the beach.

Partner

8/10

Excellent

19 May 2026

Cord

Great location and room was clean, however, room a bit cramped and Wifi was not good at all. They need to buy a repeater closer to the rooms. All in all, though, a good stay and would stay again.

Family_with_children

10/10

Exceptional

18 May 2026

Jennifer

The staff was excellent. The room was great, we had a refrigerator and microwave, bed was comfortable, walking distance to everything was great, even a view of the giant dipper. The shower had good water pressure. We would definitely stay here again.

Partner

10/10

Exceptional

17 May 2026

Melquades

Close to everything

Partner

10/10

Exceptional

16 May 2026

Christina

We love this place for the convenience of its location, just a walk to the beach or boardwalk. The rooms are clean, the staff are supportive and it works as a place to sleep after a long day. The beds are comfortable and the mini fridge is big enough for lots of snacks for the kids.

Family_with_children

10/10

Exceptional

11 May 2026

Rose

Staff. Very very nice and helpful

8/10

Excellent

10 May 2026

Jeoffry

Great location right by the beach and boardwalk. Could hear the screams from the roller coaster. double queen beds, clean good shower. Icebox and microwave. No coffee maker. Second floor no elevator. Comes with free parking right by the beach. great for kids.

Partner

8/10

Excellent

08 May 2026

Ericka

Clean room, nothing fancy, good for sleeping and showering

Partner

6/10

Pleasant

04 May 2026

Sheng

Everything is good, but the room is old with old appliances. Neighbors were loud through midnights, which was a down side. Two queen beds were split into two rooms, which is different. Parking was a little hard since it’s on a downhill, but overall, it was a good experience. Check in and out was easy. Staff (Sam) was cool.

10/10

Exceptional

02 May 2026

Jose

De

8/10

Excellent

01 May 2026

Adriana

A decent spot right near the boardwalk. It’s my go to spot when I visit!

Family_with_children

10/10

Exceptional

22 Apr 2026

Bill

Close to all the fun places and good food ❤️‍🔥

8/10

Excellent

20 Apr 2026

Jonathan

Owner was great helped with checking in. Great location to the board walk .

Partner

10/10

Exceptional

18 Apr 2026

Tailah

Only stayed one night but wished I booked more! Really nice room to stay in, bed was super comfortable! Room felt super clean too. Lovely staff. Parking was easy. Amazing location, right on the beach boardwalk with a nice view of it from the room. Nice cafes and restaurants around. Would definitely stay here again!

Self

6/10

Pleasant

11 Apr 2026

Angela

It was close to the boardwalk, best part about the room.

8/10

Excellent

01 Apr 2026

Erica

Stayed here during a solo trip. Felt completely comfortable and safe. Great location felt like I was near everything I wanted to go to. I just didn’t like the sound of the aluminum(?) bed frame when I got on and off the bed. Felt like a big back lol

Self

8/10

Excellent

31 Mar 2026

Josh

Room was clean. A little cramped. The location is perfect to park the car and go.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Mark Lyndon

Good

Friends

8/10

Excellent

29 Mar 2026

Graham

Great location right by the waterfront only stayed one night. Second time at the motel so we knew what to expect. Rooms were renovated nicely and owners are quite nice.

Family

10/10

Exceptional

26 Mar 2026

Ruben

Yes

Partner

6/10

Pleasant

22 Mar 2026

Briana

Friendly staff and amazing location so close to the boardwalk.

8/10

Excellent

20 Mar 2026

tenzin

Air conditioning not working

Friends

4/10

Poor

15 Mar 2026

Serina

Could have been cleaner, loud neighbors, not pleased

6/10

Pleasant

24 Feb 2026

Ron

For the price, it was fine. Staff was very courteous and friendly. Room is what you get for the price. Right next to the Boardwalk is why you are staying there.

Partner

4/10

Poor

21 Feb 2026

Jean

Dingy dumpy but clean
Great location
It was 40 degrees and there was a tiny space heater. Bee
No amenities

8/10

Excellent

14 Feb 2026

Irene

Great location and clean room with fridge and microwave! I would definitely come back. Staff is very nice!

Leisure Partner

10/10

Exceptional

06 Feb 2026

Jarod

Great value, hidden gem. Disregard the older reviews the ownership has changed and the rooms have been remodeled. For the price you get all the basic amenities with an even greater location close to the tourist area of santa cruz

Business_and_leisure Self

4/10

Poor

03 Feb 2026

OYA CAVDAR

The check in was not smooth. They have a device where they run the ID’s digital part like a credit card. She tried and tried and concluded that there is something wrong with my ID! It didn’t even occurred to her, that the very poor WiFi they have might be the problem! Which it was the case

10/10

Exceptional

03 Feb 2026

Sharon

Area

Partner

6/10

Pleasant

22 Jan 2026

Dave

Had to call the front desk at 11:00 at night it was 50 degrees in the room heater didnt work they brought an electric heater and two more blankets, I went to the office in the morning at 10 and a sign on the door said they would be back in 15 min didnt get back until 2:00 and no one would answer the phone lady at the front desk was very nice.

4/10

Poor

19 Jan 2026

Marco

Friendly receptionist but, no heater, no mirror in the bathroom, creaky bed, noisy surroundings.

Self

4/10

Poor

18 Jan 2026

Angel

Staff was good, downfall was the upstairs guests. We couldn’t sleep all night, every steps they took were so loud the walls were vibrating.

Leisure Family_with_children

2/10

Poor

10 Jan 2026

David

Worst stay of my life. Got to the hotel room and it was 60 degrees inside. The heater doesn't work so they gave us a crappy space heater to use. We asked to move rooms and they told us none of the rooms have heaters. The space heater didn't work good at all. We had to get more blankets to keep warm. It was absolutely freezing all night. I will NEVER return to this hotel again.

Leisure Family

10/10

Exceptional

01 Jan 2026

Nathan

The room was very clean great service!

10/10

Exceptional

31 Dec 2025

*

Great service and a fun area. Staff made sure we were taken care of.

Leisure Friends

6/10

Pleasant

20 Dec 2025

Beth

Nice enough for the convenience of being across the street from the Boardwalk.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Sharon

Room was clean.

8/10

Excellent

29 Nov 2025

Mariko

Very convenient to Board walk. Little noisy at night outside

8/10

Excellent

27 Nov 2025

Steven

It was cool but there was little to no water pressure in the shower, but had body wash and shampoo dispensers inside which was nice. Bare necessities, right off the boardwalk. Parking is a little tight, on a hill. If you don’t mind these things, it’s a simple sweet spot

Leisure Partner

10/10

Exceptional

25 Nov 2025

SETH

Super friendly staff, great place to stay with the family!

6/10

Pleasant

23 Nov 2025

james

At was just like I remember it from back in the 60&70’s
I mean just the same very little parking lot very little rooms
Nothing special just a room
Ez walk to the boardwalk

Leisure Family

6/10

Pleasant

20 Nov 2025

Carl

Good location for price.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Greg

Great property! So close to everything! Wonderfully managed!

8/10

Excellent

08 Nov 2025

Cathylee

Convience, close and walkable to everything!

Business Partner

8/10

Excellent

08 Nov 2025

Adriana Melissa

Parking was a bit limited, but it was very close to the boardwalk

10/10

Exceptional

02 Nov 2025

Kristy

Clean room, staff was nice,

10/10

Exceptional

02 Nov 2025

Barri

Very clean room in a great location The staff was very helpful and very friendly

Friends_and_family Friends

6/10

Pleasant

31 Oct 2025

Melissa

Free parking. Clean rooms, but outdated. No nightstand. Lots of stairs and steep slopes.

8/10

Excellent

29 Oct 2025

Pamela

Other than right in front of office, parking spots are on a super steep hill.
The parking lot next to property had people partying loud beginning at 10pm.
Be aware there is no elevator. Being older adults, we should have requested a first floor room.
The card key lock on our door worked fine, but the additional safety lock that clicks over from doorframe to door was broken in our room.
It was clean and we didn't spend much time there, just to sleep. For the price it served our purpose well.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Ivanna

It was difficult to park due to the uneven terrain but there was always a free space. very polite employees, if there are problems they always help to fix them. we will definitely come back

Family

4/10

Poor

14 Oct 2025

Zach

The room was very bare bones. There were not table lamps, there was no closet, the bed was uncomfortable, the room was very small and the water in the sink smelt like sewage. Most of this isn't too big of a deal (mostly inconvenient) but the issue was had was there was a man outside our room grunting for over 2 hours and the walls were so thin we could our neighbors the entire time.

We were supposed to stay there for 3 nights but we left after the 1st.

Business_and_leisure Partner

10/10

Exceptional

14 Oct 2025

Michelle

Check in guy was the best and parking was right in front of the room. Had no issues and loved the updated paint job. Cant wait to head back soon.

4/10

Poor

13 Oct 2025

Ambrosia

Two AC units in our unit. Neither one worked. Staff said they were replacing a transformer, but it wasn’t a power outage. They did bring us fans that made it kind of bareable. The paint was chipping and looked like rush job. The smoke detector was painted pink which is against compliance. The bed was fine. Parking was close to boardwalk to easily walk there. The front desk lady was amazing and super nice. I think it could be a nice place but needs some maintenance.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Ashley

Parking was horrible, room smelt weird and was unsafe environment. Man walking around property with an ankle monitor on and police were there on a few occasions

Leisure Family_with_children

6/10

Pleasant

12 Oct 2025

mariola

everything was ok ,but ,nothing great

Leisure Family

8/10

Excellent

12 Oct 2025

Daniel

Greatest benifit was walking distance to everything.

Family

2/10

Poor

12 Oct 2025

Stuart

No air conditioner, no mirror in or even close to bathroom, dirty floors, broken microwave, dangerous parking... staff kind but unable or willing to help in anyway. Apparently not one of our issues with the room could be improved!?!? AND the worst, when we went to check out 1 day early because of a medical crisis with a parent, despite hotels.com being willing to refund them the day, they stuck it to us and were unwilling to do so!!! We left a full day early and were stuck with the full bill.

Partner