Name: Comfort Inn Santa Cruz
Address: 110 Plymouth St., Santa Cruz, 95060, US

8/10

Excellent

04 Aug 2026

Jose Thomas

Great place nice staff.

8/10

Excellent

03 Aug 2026

Vanesa

Our day was pleasant

10/10

Exceptional

02 Aug 2026

Rosemarie

Staff were all pleasant, the stay was comfortable.

10/10

Exceptional

02 Aug 2026

Jacinta

First time staying at this location!!!! AWESOME!!! Front desk and staff exceptional and the breakfast!!!!!! Keep up the GREAT WORK!!!!!!

2/10

Poor

02 Aug 2026

Jenna

Do not stay at this motel. I am still trying to get a refund. I could not even stay 1 night. Horrible chemical smell that made us sick instantly and cockroaches in the bathroom.

8/10

Excellent

01 Aug 2026

Oliver

Cerca de la playa

8/10

Excellent

01 Aug 2026

Christine

Good motel for quick stay. Location was good for what we needed. Staff was kind and helpful, breakfast was decent.

6/10

Pleasant

01 Aug 2026

steven

The hotel was nice enough. My children feet turned black walking around the floor of or room. Outside of that it was a fair value for the price. Breakfast was good. Typical hotel breakfast. Lots of carb options, only a few protein.

10/10

Exceptional

31 Jul 2026

Alejandro

Very clean! Nice staff! Good breakfast!

8/10

Excellent

31 Jul 2026

Dorota

Clean room but very small. The toilet seat was too small for the bowl, which caused some discomfort.
Breakfast was good, but there weren't enough tables, so we and others had to wait for someone to finish or eat standing up.

8/10

Excellent

31 Jul 2026

David

Place was a really safe location, rooms were nice and clean. Staff was friendly and helpful.

10/10

Exceptional

30 Jul 2026

Kyleigh

10/10 would come back loved the tub it’s a lot bigger I’m person then it is on the pictures

6/10

Pleasant

29 Jul 2026

Anthony

The AC in our room was set to OFF on the thermostat where we were told to make AC changes, yet it came on at random times, blew cold air for a while and the shut off.

The shower was a disappointing enclosure with stone walls and nothing to hang on to, like a handle or grab bar. I was fearful of falling.

10/10

Exceptional

29 Jul 2026

Nayhiely

Great service, pool was clean, and food breakfast

8/10

Excellent

29 Jul 2026

Paul

Clean and a reasonably priced, a little distance from the beach but worth the savings for a nicer hotel. Parking free, and breakfast was fantastic.

10/10

Exceptional

28 Jul 2026

Ruben

Rooms were nice, great water pressure in the showers. Hot breakfast every morning was good with lots of variety. Only thing that was disappointing was the parking. The spaces are marked for compact cars however the spaces are measured so small it is nearly impossible to park once the lot begins to fill up, definitely would not fit full SUVs or trucks; even my compact car was a struggle to park.

6/10

Pleasant

27 Jul 2026

Thomas

Our room was fairly basic. It was clean although the bed was a bit stiff and uncomfortable. Breakfast was very good. As expected in mid July, there was outside noise from other guests during the morning time. But all in all, we were satisfied with our stay and appreciated the generous breakfast each morning. Thank you Comfort Inn.

Friends_and_family Family

10/10

Exceptional

27 Jul 2026

Michael

We enjoyed our stay.

10/10

Exceptional

27 Jul 2026

Megan

We booked the two bed suite with a king bed in the back bedroom and a full/queen in the front. The room included a spacious bathroom with a skylight, a mini fridge, & separate A/C for each room. The room was well maintained and perfect for my family.

The continental breakfast was great. It included waffles, cereal, pastries, bread and bagels, fruit, hot potatoes, sausage, a variety of yogurt, string cheese, coffee/tea, water, OJ, and a few other items. I definitely recommend getting to breakfast earlier rather than later (closer to the 7am start than the 10am end) b/c the tables fill up fast and items get a little picked over. We ended up eating breakfast in our room to avoid the craziness of finding a table.

The pool and hot tub were well maintained. The pool was heated to a point that made it easy to get in but in a way that didn't feel too obnoxiously warm to just swim and relax in. The hot tub was perfect temp wise, but did only have a 4/5 person max capacity. The pool and hot tub were busy in the mornings before check out, in the afternoon after check in, and in the evenings. There's a sweet spot between check out and check in that worked great for us, but our kiddo loved how many other kids/families were there for him to play with.

Parking spots were small (lots of compact) so keep that in mind; big vehicles struggled and lots of people parked poorly.

Overall the experience was great and we plan to book here again in the future.

6/10

Pleasant

27 Jul 2026

LaTanya

The pool is way much smaller than what it looks like on pictures. It also wasn't the right shade of blue. Lots of homeless people hanging out in front of the hotel.
What was good about this hotel was the room was very clean!

10/10

Exceptional

26 Jul 2026

Cecelia

love staying here

6/10

Pleasant

25 Jul 2026

William

We reserved a room only to find (when we opened the room door) another parties suitcase. We had to return to the office and get a new room assignment. Parking is very tight.

10/10

Exceptional

25 Jul 2026

OG

Place was nice, me and my wife came to visit for our anniversary and had a nice dinner at Shadows Brook in Capitola also has gone to the boardwalk here in Santa Cruz which was a lot of fun. I do recommend getting the king size with the hot tub here due to the outside pool and jacuzzi can fill up with kids at certain hours. Other than that the place is very sanitized and well put, cleaners come at doors at around 10am, breakfast is as good here which include sausage patties, waffles, pancakes, potatoes, sweet breads and for drinks they have orange juice, coffee and tea.

8/10

Excellent

24 Jul 2026

Katie

Our room was clean and modern. It included a mini fridge and microwave, which came in handy as we had leftovers from dinner. The bed was comfortable enough for me, but my husband found it to be a little too firm for his liking. We would’ve liked to try the hot tub but the pool area closes at 9pm, which I thought was a bit early. Oh, and getting out of the parking lot is a bit odd. It’s a one way frontage road, so you must turn right, which takes you to a stop sign; we found it weird that directions told us to turn left at the stop sign. It’s on a curve and has double yellow lines, so be cautious. Overall, we’d likely stay here again.

10/10

Exceptional

24 Jul 2026

Amelmal

Only thing not much a choice for breakfast especially no eggs.

4/10

Poor

24 Jul 2026

Kelly

The staff were very kind.
Our room had a hole in the wall and the door didn’t seal shut. We didn’t spend anymore time than showering and sleeping there

6/10

Pleasant

23 Jul 2026

Alexander

The pool was gross, the hotel floor made my kids feet black, breakfast was potatoes, burnt sausage, waffles, breads, yogurt. Kind of expensive for what you get.

10/10

Exceptional

22 Jul 2026

Dana

Thank you for a lovely stay

2/10

Poor

22 Jul 2026

Trinity

Room had ants in multiple areas of the room. Wasn’t even able to stay the night here and tried to ask for a refund and am unable to get one.

2/10

Poor

21 Jul 2026

James

The room was too small. The pool needs expanded hours.

Family_with_children

10/10

Exceptional

21 Jul 2026

consuelo

Good value and suite was spacious. My only comment is the beds were hard. I prefer softer mattresses

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Amie

It was a ok hotel but alot of homeless didn't feel comfortable walking anywhere. 😕 scary looking people

Family_with_children

6/10

Pleasant

20 Jul 2026

Riana

The hotel rooms were very clean. All the sheets and towels smelled really strong of bleach. The breakfast was just all right. They didn’t have eggs and the fake sausage patties were terrible. The front desk gentleman was very helpful and so were the housekeeping stuff. The location was terrible, far from the boardwalk and on a one way street(headed away from the boardwalk )next to the freeway.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jasmine

Would definitely come back

Partner

10/10

Exceptional

20 Jul 2026

Jacqueline

Fast check In, enjoyed the stay! Enjoyed the breakfast

Friends

8/10

Excellent

18 Jul 2026

Alice

The rooms were clean and spacious.

8/10

Excellent

18 Jul 2026

Elisia

Room was okay for the price.

Family_with_children

10/10

Exceptional

18 Jul 2026

Jennifer

Clean room and friendly staff

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

MALISSA

Room was clean. I would ask to be in a room further away from the check in, as it was busy. We were happy to be within walking distance to a few restaurants. The TV ratio was off so watching TV was a little weird.

Family_with_children

6/10

Pleasant

16 Jul 2026

Joan

Staff were very accommodating. Property is old but there was evidence that rooms were recently refreshed. Floors were hardwood which is a big plus in beach town. Room was very clean with thorough daily housekeeping. Beds needed replacement. Bkfst had potatoes, sausage but no eggs, waffles big hit with patrons. Did not use pool/hot-tub but looked clean. Ask for room on upper floor- every step can be heard below.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Ricky

Spent one night on our way to SF, was good with comp breakfast. Hot food was cold.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Scott

We had a wonderful stay here in Santa Cruz. Close enough to drive a short distance to the boardwalk. Rooms were clean and comfortable. Loved having a fridge and microwave. Breakfast was just enough. Pool was so warm! Great value here. Would stay again.

Partner

4/10

Poor

16 Jul 2026

Gerald

Property was not well maintained. Pool did not look clean and Jacuzzi looked dirty.

Partner

4/10

Poor

14 Jul 2026

Shlimoon

Nice hotel, perfect location, and good breakfast. The room was too, the AC wasn't cooling the bedroom down. There was no TV remote, no fan, even when we asked for a fan, they didn't have one. There was no screen on the window so we couldn't open the window.

Family

10/10

Exceptional

13 Jul 2026

Denise

Very nice place. The staff was wonderful! The room was spacious and clean. Pool was nice and warm. They had laundry facilities which was very useful as we were on a long road trip. Breakfast was nice.

Family_with_children

8/10

Excellent

13 Jul 2026

Danyella

It did the job. Floors were still dirty in room. Staff was a little odd when I asked for a replacement parking pass.

Family_with_children

10/10

Exceptional

13 Jul 2026

pedro

Our room was a little small but it was clean and comfortable. Parking was accessible and the staff was helpful.

Family_with_children

10/10

Exceptional

13 Jul 2026

Bernadette

Nice little getaway hotel

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Mushana

I like the mini fridge and microwave. The property was well kept.

Friends

6/10

Pleasant

10 Jul 2026

Kathleen

For the most part, we enjoyed our stay. The front desk staff were very helpful and kind and the continental breakfast was good. Just a few complaints- our room (“suite” with multiple beds) was covered with cobwebs on the skylight plus there was a HUGE spider on the slinging glass door to the balcony. The A/C in the second room with a master bed was also hit and miss. Sometimes it would work and others we had to keep resetting it to get it to work for a hour before it would shut off again.

Family_with_children

8/10

Excellent

09 Jul 2026

Daisy

This is our second time staying here.
My family and I have enjoyed our trip

Family_with_children

8/10

Excellent

09 Jul 2026

Victor

Right off the freeway entrance, room was clean and had everything you needed...i had a large jacuzzi in the room, but there were no operating instructions on how to use the controller to turn on jets for bubbles. Other than that, breakfast was good,.. it had all the usual stuff,..Waffles, sausage, potatoes, but \"no\" eggs.
Scale - 8.8 out of a 10
In price comparison with the other hotels/motels it was more affordable and i would stay again, but next time I will ask how to use jacuzzi controller and also recommend to ask how to use the A/C. There's no instructions on that too.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Randy

Nice room! Everything as advertised. Even has a donut shop across the street. No frills!! Cozy and quiet on our Sunday night stay.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Ginu

.

2/10

Poor

06 Jul 2026

Melanie

After pain $4000 for five rooms, they were unable to accommodate one of those rooms being on the ground floor, even though I booked a month in advance. The breakfast was crap the beds, uncomfortable, and the amenities were nonexistent. Would never stay here again and would not recommend it to anyone

Family_with_children

2/10

Poor

04 Jul 2026

todd

Not the room I booked

Self

4/10

Poor

03 Jul 2026

MAYRA

The beds were not comfortable. OK breakfast. Value for amenities not the best.

Family_with_children

8/10

Excellent

03 Jul 2026

Cartier

Convenient location. Less than a 10 minute drive from the Boardwalk! Clean and offers king sized beds. Many in the same area were 2 night minimum stay but Comfort Inn allowed 1 night stay. Pricier than expected for the type of lodging and since it’s considered a 3 star inn, $275 per night.

Partner

10/10

Exceptional

03 Jul 2026

Chaud

Easy, convenient, free breakfast, comfy.

Family_with_children

10/10

Exceptional

02 Jul 2026

Ayse

Clean rooms and attentive staff. Breakfast includes waffles, oatmeal, cereals and potatoes and sausages. Surprised they did not serve eggs. For the price it’s good place.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

sandra

Staff was great very friendly and helpful , easy check in and out, rooms are clean the only thing is the double bed rooms don’t have to much space to roam around, great for small families. Hot tub and pool was available, the beach is close distance maybe a 3 min drive.

10/10

Exceptional

01 Jul 2026

Alma

Great service

Family_with_children

10/10

Exceptional

01 Jul 2026

VIENGKHAM

The suite we stayed in was so roomier for. Family of 5. Breakfast was great enough to start the day with. Close to alot of places to eat. Close to beach. Very quiet at night. Close to freeway. Definitely would come back and recommend to friends and family.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Jessica

The staff was friendly, breakfast was decent (there was no eggs, and there were waffle makers with syrup provided). The location is pretty quiet for being close to the main road from our room. It was sometimes hard to get into the room with our key. The remote was not working properly for tv use, and the wifi could be better.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Deanna

Simple and a great place to stay driving distance to the boardwalk and the downtown santacruz area.

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Rosalba

Cuarto limpio, baño limpio, suficientes toallas y personal amable

Family_with_children

6/10

Pleasant

27 Jun 2026

Amanda

It did the job, but wasn’t worth the price. Don’t recommend for kids as the pool is tiny. Breakfast was decent, wouldn’t stay again.

8/10

Excellent

25 Jun 2026

James

Breakfast could’ve been better

Family_with_children

4/10

Poor

25 Jun 2026

Laura

Our room was ok. Very old property with peeling paint, spiderwebs and very uncomfortable beds. Very bright in the room and no way to solve that problem.

We were excited about the continental breakfast but it was pretty bad. No eggs just very overcooked sausage and potatoes that looked like it sat for hours.
The most disappointing aspect was the jacuzzi which was a literal biohazard.

I dont usually leave bad reviews but our family was really disappointed and especially for the cost.

Family

10/10

Exceptional

24 Jun 2026

Serena

I was so pleasently surprised at this little gem. So close to everything! The multi-room was amazing and fit all of our needs. I love that you had a mini fridge and a micorwave in the room. The rooms were clean, the bed was comfortable, the AC worked well! The pool and hottube were close by, but I was unable to take advantage of that. It was a perfect getaway. The continental breakfast was awesome! I loved all the choices. The only thing I would reccomend is to have hardboiled or srambled eggs. Other than that, it was perfect! The staff were all helpful and friendly from the check-in point to the check-out! It was such a great stay and I would HIGHLY recommend someone staying here!

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Aneisa

I was very happy with the service and accommodations.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Lyudmyla

Old, motel. Do mot recommend. Not cleaned everything was dirty. Upset with my stay

Family_with_children

6/10

Pleasant

22 Jun 2026

Jesus

Very thin walls. I can hear my neighbors tv all night.

Partner

6/10

Pleasant

21 Jun 2026

Araceli

The location as decent. Close to the boardwalk. Breakfast was ok.

8/10

Excellent

20 Jun 2026

Jose

Goof

Partner

8/10

Excellent

20 Jun 2026

Tuesdai

Clean room, comfortable bed, nice staff. Hot tub was very very dirty, looked like filter was not working. Pool was clean though and good temperature.

Friends_and_family Friends

2/10

Poor

18 Jun 2026

Corina

I didn't stay because of a chemical smell in rooms

Family_with_children

6/10

Pleasant

16 Jun 2026

Nik

way too expensive over graduation weekend for what it was. anywhere else this room would have been 150 a night, even tahoe area would be 200....

Partner

10/10

Exceptional

15 Jun 2026

Zulma

Great location, walking distance to The Habit, McDonalds, a donut shop and an ice cream shop. Denny’s is also across the street.

Everything was clean. Monday morning seems to be trash day. So if you are staying on a Sunday night, you will hear the trash truck

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Juan Carlos

Great place in the $120-$150 price range. Parking spaces are tight but worked. We had a spacious and clean room. Very basic breakfast but sufficient if you're just looking to grab something and quickly get back on the road. Would stay here again.

Family_with_children

10/10

Exceptional

15 Jun 2026

Jeri

Staff was very friendly and helpful. Room was clean and nice. Breakfast was very good and had hot options which we enjoyed.

Family_with_children

8/10

Excellent

13 Jun 2026

matthew

Decently good for the price and location!

Friends_and_family Family

8/10

Excellent

12 Jun 2026

ANGELA

Hot tube and pool heated well.

Family

4/10

Poor

12 Jun 2026

Adrienne

The room was clean and the bed comfortable. However, although we’ve stayed here many times, we likely won’t stay again. A noisy work crew that was staying there woke us up very early with laughing and talking. Our room was near the lobby. The breakfast is very poor. The rooms are never dark due to shutters and not black out curtains. The remote didn’t work well. The staff was courteous and allowed us to park in a handicapped spot because the work crew took up so many parking spots there were none left otherwise.

Partner

6/10

Pleasant

11 Jun 2026

Sally

Be aware there is no parking unless you get there early.

Business

8/10

Excellent

11 Jun 2026

Gino

Clean and quiet

Business

8/10

Excellent

10 Jun 2026

Janet

As a whole, my stay was good without any problems. The young man working the evening shifts at the front desk \"Angel\" was awesome and helpful.

I failed to request an accessible room when reserving online.

The room we were given was said to be accessible. The doorways were wide, but no hand rail near toilet, in shower or anywhere else. No type of shower seat.
Tile floor and cotton bath mat is a hazzard.

Breakfast was good, grounds kept neat, friendly staff.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Divine Joy

How I wish they change the Hot Menu everyday. However, everything else are good.

Partner

8/10

Excellent

10 Jun 2026

Gino

Clean, quiet, convenient

Business

8/10

Excellent

09 Jun 2026

Carissa

We loved that they offered a pool, hot tub and breakfast and all at a good location. The beds were comfortable but ours was quite squeaky. The pool was surprisingly warm and hot tub small but relaxing. Some poolside towels would have been nice instead of asking for the minimum but staff was very friendly and helpful. The breakfast included waffles, potatoes, and sausage as well as cereal and pastries, but eggs would've been a great addition. Overall a good place to stay while visiting the beach.

Family_with_children

8/10

Excellent

09 Jun 2026

Timothy

Clean bedroom, good location

Partner

8/10

Excellent

07 Jun 2026

Daniel

The staff was warm, professional and anticipatory.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Ramona

Breakfast was nice, kids enjoyed the waffles and pastry selection was good. Only thing missing was some scrambled eggs.

6/10

Pleasant

07 Jun 2026

afsaneh

The motel is very old and all furnitures look very poor . The sheets and towels were clean. Around the pool is very noisy .

Family

10/10

Exceptional

05 Jun 2026

Dustin

Don’t leave open sodas on the table or you will wake up to small ants all over it

Partner

10/10

Exceptional

04 Jun 2026

Michelle

We've stayed here before and it was just as great. I left a bag in the closet and didn't realize it. They contacted me right away and held it for 2 weeks until I could go pick it up. We will keep visiting. Thank you!

Partner

6/10

Pleasant

02 Jun 2026

greta

convenient for my travels

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Jing

Good