Name: Super 8 by Wyndham Santa Cruz/Beach Boardwalk East
Address: 338 Riverside Avenue, Santa Cruz, 95060, US

6/10

Pleasant

29 Jul 2026

Michael

The air conditioner does not work in room 102 we stayed in by the pool. Also air in 101 does not work, where our family stayed. The owner or manager said they are replacing the air conditioning units on a one by one based. He said they have ordered a replacement for room 102 but it has not come in yet. I told him back in February that the AC unit was not working but it’s still not fixed in July when it’s needed the most because it is summer. I’m not sure he is being truthful as the AC unit may never be fixed. He was also unethical when he did not mention the AC not working when we checked in. I will not stay in these rooms until the AC units are replaced and working correctly.

Next time I will stay next door at Comfort Inn next door.

8/10

Excellent

27 Jul 2026

Tina

Close to boardwalk which is what we were looking for. Clean , spacious room. Only complaint is it was very noisy early morning banging so loud. Woke us up. Maybe next time I will wear ear plugs to bed. However we would stay again

4/10

Poor

19 Jul 2026

Emmanuel

Está serca del mar

Family_with_children

8/10

Excellent

19 Jul 2026

Christopher

So, from the outside, the property is definitely showing wear, which is typical for smaller hotels/motels in this area. However, the rooms were updated nicely. This is a no-frills property but the basics are covered and it seemed clean. Just the outside of the property needs some work. Keep your valuables in your car out of sight, it’s adjacent to other sketchy properties. However, proximity to the Boardwalk is ideal - just about a block and a half to the boardwalk entrance, so if that’s your primary concern, it has you covered. Probably overpriced but that’s the area. Good for a budget trip.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Thomas

Very nice people and well cared for property. We had a problem with the A/C not being cold and they replaced it to make our stay better.

The terrace in front of our room had a view of the boardwalk and was about a 5 minute walk to the boardwalk. I recommend

8/10

Excellent

15 Jul 2026

Tatiana

Clean rooms, pool excellent , friendly, and near boardwalks,

Family_with_children

8/10

Excellent

13 Jul 2026

Maribel

Room 103 AC does not work, tried switching from ac to fan and nothing, because of that room was pretty muggy, window did open so it helped at night, but the idea of sleeping with an open window is pretty sketchy especially on a ground level room. The house keeping was very helpful, front desk was very polite, room was a little outdated but enough for a 2 night stay, and in a very convenient location.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Serafin

Nice

Family_with_children

10/10

Exceptional

07 Jul 2026

Diego

Everything was great but ac didn't work well.

Partner

6/10

Pleasant

05 Jul 2026

Melody

Great location within short walking distance to the Boardwalk. Nice that our room was right by the outdoor pool. Staff was very accommodating and helpful, as we had a late check in. Very small amount of food in front entrance in mornings. but the coffee was always available, which was nice.
Most importantly, the room was clean.

Family_with_children

10/10

Exceptional

21 Jun 2026

Gary

Room was very warm. Turned on the air conditioner and blows warm air. Told staff and they said turn on fan. Also warm. Tried to open windows and their bolted shut. Never again.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Sarkis

Ac didn’t work was moved into another room where it also didn’t work, just blows in outside air. Hair dryer didn’t work they gave us another, phone didn’t work, coffee maker leaked everywhere. Tv kept freezing and becoming unusable in both rooms. No screen on window.

Partner

10/10

Exceptional

23 May 2026

Luis

Very clean rooms, nice people, love it.

Family_with_children

10/10

Exceptional

11 May 2026

Maria

Always stay here Has a pool Walk to the Boardwalk Upstairs patio Not far from shop food gas And always clean!

10/10

Exceptional

28 Apr 2026

Maria Carisa

The structure looks old on the outside but newly renovated on the inside. Clean and quiet. Can walk from the property to the boardwalk. For the price, it was very good, esp, on the go breakfast is included. Coffee and juice available all day. There's a small pool also.

6/10

Pleasant

09 Apr 2026

Shirley

Parking cramped. Staff respectful. Clean room.

Partner

10/10

Exceptional

08 Apr 2026

Mohammed

Excellent customer service

6/10

Pleasant

05 Apr 2026

anadsaya

Condition of this place can really use some upgrades. Expected a little more with the price that we paid. Requested bottom floor prior to arrival but it was ignored, ended up on 2nd floor. The lock on the door was broken, called the office but no one picked up so had to walk down to get someone. This property is privately operated under Super 8, the guy at the office came and checked on the lock and then came back to change the battery (instead of offering a different room and deal with this on his own without interruptions). Room was dusty and not well cleaned, beds were uncomfortable with metal platform bed frame that makes loud squeaks every time you move. Air conditioning is also super loud and dirty. The property also has a bad odor and we’re just not pleased with the overall experience. We usually are pretty flexible and try to overlook little issues when we travel but this one really needs some upgrades and attention. Won’t return again.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Patrick

The air conditioner was too noisy, so I didn't use it. Also the refrigerator in the room was noisy.

Self

6/10

Pleasant

08 Mar 2026

yeimy

The place was clean but definitely there are a lot of thing that needs to be fixed or replace.

Pet

6/10

Pleasant

02 Mar 2026

Michael

Air conditioner did not work.

8/10

Excellent

22 Feb 2026

James

Clean room and staff were very helpful. I wish the water temperature was a little higher.

Partner

4/10

Poor

19 Feb 2026

Viktor

The room reeked of cigarette smoke when it was advertised as a smoke free hotel! There were also unsettling stains on the bed sheets.

Partner

4/10

Poor

25 Jan 2026

Rebecca

The staff were very nice. The bed was comfortable enough, and the room was clean. However, there was no hot water in the shower. I know standards are lower at budget hotels, and I'm willing to overlook slightly stained sheets, etc. But a lack of hot water is unacceptable. There were a few other budget hotels in the area, so I'll definitely be staying somewhere else next time.

10/10

Exceptional

07 Dec 2025

Rosalie

I definitely will return. Hotel was recently upgraded. Great service! Thank you!

Business Self

10/10

Exceptional

02 Dec 2025

Chelsea

Room was immaculate, much larger than expected, and very comfortable. Staff has always been absolutely wonderful and welcoming, as well as very accommodating. Absolutely will be staying here again soon!

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Namon

The front desk staff were very kind and accommodating for our late check-in. The room was spotless. You can tell the room was beautifully upgraded from floor to ceiling as well as the bathroom. The beds were comfortable and surroundings were clean & quiet. Breakfast was simple(fruit, cereal, granola bars, tea & coffee) but perfect to tie us over til we went out to brunch. We will definitely be back again.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Melissa

Clean room, comfortable bed

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Ana

Amazing

10/10

Exceptional

13 Oct 2025

Donald

In good shape considering useage as only 3 blocks from Santa Cruz beach and board walk.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Robin

Location was convenient, but hotel was old and run down. Not the safest area.

Partner

10/10

Exceptional

24 Sep 2025

Dalila

Nice place

Leisure Family

4/10

Poor

04 Sep 2025

Kelly

Wife beater motel. No front desk personnel to deal with emergencies. No noise hours enforced. People do what they want. Not very safe. It gets two stars instead of one because it's walking distance from the boardwalk.

4/10

Poor

04 Sep 2025

Scott

The key to the door never worked. We kept on going back to the front desk to get them rekeyed. Just was very annoyed. Plus they wouldn’t split the bill with my friend and I. The gentleman didn’t understand. I wouldn’t come back.

Friends_and_family Friends

6/10

Pleasant

01 Sep 2025

Jessica

Booked last minute for a holiday weekend. Only thing near the boardwalk that was under 500/night. for over 300/night it was definitely not worth that cost. The pool was dirty (bandages and other debris floating in it) freezing cold, not heated at all. If the pool was a little heated and cleaner I would find the cost to be OK. the room was clean, but the whole building looks and feels like it is going to fall down. Parking is TIGHT. Owner said 24 rooms and 24 spaces to park. A couple cars parked where there weren't designated space though. Back into a spot or you will have difficulty getting out.

Family_with_children

6/10

Pleasant

15 Aug 2025

Jesus

Wonderful Location

Wonderful location, very clean and comfortable room, breakfast was very lacking, and the AC unit wasn’t very good so therefore the room stayed fairly warm.

Partner

8/10

Excellent

11 Aug 2025

Timothy

The exterior of the property is pretty worn down, i was a bit hesitant when we arrived, but the room was in excellent condition. Completely remodeled and very clean.

Leisure Family

2/10

Poor

08 Aug 2025

Andrey

The hotel sits on a busy road, so you can hear all the noise from the bikers, trucks, etc. There is no soundproofing at all! At night, we could hear the sound of neighbor's TV, at 5 am - seagulls. But what is absolutely the worst is their beds! They have metal frames and some sort of metal springs that make a loud noise every time you sit down, get up or turn in bed. The worst hotel we have ever experienced.

4/10

Poor

07 Aug 2025

sarah

The key card did not work- had to go to office every time we wanted in our room to unlock it

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Lisa

Cost effective and very nice upgraded rooms. The outside doesn’t match how lovely the rooms were and bonus is you can walk to the boardwalk and the wharf very easily. Staff was super nice and you could grab coffee, cereal, or granola bar every morning. Awesome and super happy with our stay!

Business_and_leisure

6/10

Pleasant

05 Aug 2025

Jose Luis

Close to attractions and the beach, everything walking distance.

Leisure Family

2/10

Poor

04 Aug 2025

Lisa

Breakfast was old, stale. Room was dirty. Water smelled horrible. Noisy from traffic and other people staying at the hotel late at night. Parking was horrible, no room for all the cars. Over priced for such a horrible place to stay.

Leisure Family

10/10

Exceptional

01 Aug 2025

Crystal

Family trip, 2 rooms, 1 double queen & 1 king.

We arrived and were able to check in right away. Check-in took a little longer than usual, but hey we got our room! We did ask for connectings rooms but he mentioned that they had to be the same, but he still put us next to each other which was great!

Breakfast was coffee, orange juice, cereal, bananas, and chewy bars. Just something quick not actual breakfast.

The rooms each had a fridge, microwave, and coffee maker. Shower has full bottles of shampoo, conditioner, and body wash just in case you forget or don't want to pack it. Beds were comfy and pillows were too. Our phone did not work, not sure why. The AC we figured out had a trick to it or it keeps turning of and room can get hot & stuffy! I do believe they do housekeeping to every room daily, so tell them you don't want it because there is no sign for door. The housekeepers were very nice and friendly!

Parking is pretty tight and even worse when you have people who don't park right. We had no issue with our parking and rarely moved because everything was walking distance for us.

Pool was small but perfect. It went from 4ft to 7 feet deep! My kids and family enjoyed it. Doesn’t need to be a big pool to have fun! Plus, it was just some downtime we had from other plans.

Only issue was cold water pressure was low-none & they shut off our water to fix a leak and didn't inform us until i went to ask.

You're walking distance to the boardwalk, restaurants, beach, and much more. I would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Candace

The room was nice and clean. Close to Boardwalk. Staff were pleasant and helpful. Nice stay.

Leisure Family

6/10

Pleasant

23 Jul 2025

niall

basic room good enough for 1 night but to expensive

4/10

Poor

11 Jul 2025

Alan

A/C only blows outside air, probably needs recharge, and the unit was filthy. Room was very stuffy and you can't open windows. No drapes, wood shutters don't close tight so excessive light at bed time. Road/traffic noise outside very loud so hard to get to sleep. Bathroom shower black mold. Ice machine broken, juice machine broken, soda machine broken. Location near the boardwalk though if you can put up with the above. After we left, the manager added a $5.70 charge to our cc although we fully paid through Orbitz. I called and he said that was a mistake and he would take it off.

Leisure Family

4/10

Poor

07 Jul 2025

Audelina

Door has a big gap you can see all the light outside. Too noisy. Bathrooms need more cleaning sink has a lot of mold around it. Pillows were horrible.

Leisure

10/10

Exceptional

07 Jul 2025

Marjorie

very clean place and very convenient.. the staff and the management are very professional… definitely will come back again!!

Leisure Family_with_children

8/10

Excellent

05 Jul 2025

Tracy

I liked that the hotel was right down the street from the boardwalk and for a great price. Only thing that I did not like was there was only 3 available channels on our tv when it was time to lay down and rest so we couldn’t watch anything interesting. It’s a good hotel though.

Family_with_children

10/10

Exceptional

26 Jun 2025

Margie

Close to boardwalk

Leisure

10/10

Exceptional

23 Jun 2025

Bianca

Rooms were remodeled and very clean! No old shag carpet, but clean pergo flooring.

Leisure Family

4/10

Poor

22 Jun 2025

Marianne

No towels, no tissues, no t.v. guide no safe way for a disabled veteran to access the rooms provided. The stairs were unsafe and hazardous with a pot hole at the bottom of the stairs, almost broke my foot. The parking is a joke must find a place in the neighborhood, not a good situation.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Jordan

We enjoyed the location, pool, and the helpful staff.

Friends_and_family Family

6/10

Pleasant

21 Jun 2025

Alexis

Check in took quite awhile even though I’d already gone thru the online check in process. The pool was freezing cold and the surrounding area looked somewhat unkempt. The short distance to the Boardwalk was great, merely steps! The biggest concern for me was the locking of the door: the deadbolt could lock from inside, but there was no way to lock it front the outside when going out for the day. Worse than that though was the extra lock on the interior door that was loosening from the door and didn’t even stay on. Luckily I had a screwdriver and some wood glue, so that room is all good for now, but who knows about the rest.

Leisure Family_with_children

8/10

Excellent

19 Jun 2025

Ernesto

Nice!

Business

4/10

Poor

10 Jun 2025

Amy

The room was clean, for the most part. Besides the mold on the ceiling of the shower. The parking is the worst. Not only is it very narrow to pull in/out, there is very limited parking spots. People parked there that weren’t even staying there, which would subject you to parking on the street and you’d have to pay for that. They also allowed kids and families to swim in the pool, screaming and playing loud music until almost 1am. If you want quiet and relaxation, this hotel is not for you.

Friends_and_family Friends

6/10

Pleasant

07 Jun 2025

Nicholas

the location was great. we were able to check in early. the a/c unit was as loud as a semi truck backing into the room. we never heard neighboring units or traffic due to the a/c.

Leisure Partner

8/10

Excellent

03 Jun 2025

Suzan

location is great.. hotel is very dated but the rooms are pretty new and very clean!

Leisure Family

8/10

Excellent

29 May 2025

Sopha

I enjoyed the stay and will be there again next time.

Leisure Family

10/10

Exceptional

28 May 2025

Darlene

Good

Business_and_leisure Family

8/10

Excellent

27 May 2025

Nigel

Stayed one night here. Check in was ok and the room was fine bit the air-con noisy.
Only a few minutes walk to the Broadwalk for the attractions and places to eat.

Downside was no breakfast the next morning.

Partner

8/10

Excellent

15 May 2025

Shannon

Our room was spectacular. Clean, updated, larger than expected. We had asked for a crib, and initially the staff were not sure if they had one, but by the time we parked the car (less than 5 minutes to park & unload), they handed us a practically new pack-n-play, which was perfect. Location is walkable to boardwalk and pier, as well as other places. We would definitely stay here again. The stairs to the second floor were a bit precarious, but doable.

Leisure Family_with_children

8/10

Excellent

13 May 2025

ROBERTO

It was nice and clean

6/10

Pleasant

10 May 2025

Carolina

Didn't provide receipt

8/10

Excellent

19 Apr 2025

Steve Aguilar

Our stay was good, the only thing I will say is I wish the water pressure was better in the shower as we

Partner

2/10

Poor

13 Apr 2025

Krista

I booked this property because it looked like it had a nice patio area when we got there it’s completely caution taped off. We were woken up by hammering at 8am on Saturday as they were working on the patio which they should state in the booking as what if we were trying to have a relaxing trip then we wouldn’t have booked this hotel. Also it looks 100x nicer in the photos, I was shocked at what the outside of this place looked like upon arrival. The guy at the front desk also tried to charge me a second time after I had prepaid. This is an awful hotel and if I could have got a refund and stayed somewhere else I would have. Will never return.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Negar

Staff was super friendly, rooms and hotel were really clean. Definitely coming back to this establishment. Totally exceeded our expectations

Friends_and_family Family

2/10

Poor

07 Apr 2025

Cheryl

When I returned from working on my dad's estate documents, I found my door wide open and the manager in the adjacent room. I attempted to ask him why the door was open and why my belongings had been gone through without my knowledge. The bed had been stripped, and my belongings were clearly looked into. I had not returned the room key to the box as instructed. When I asked him why he was in my room, he told me it was because I was leaving. I questioned why he didn’t ask me first, especially since my things were still there. All he had to do was say there had been a miscommunication and ask about my plans. Instead, he ran away from me. I left and stayed next door at the Comfort Inn, which had a much better room!

Business

4/10

Poor

30 Mar 2025

Justino

It was noisy at night.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Ivette

The room was clean and furniture was updated. I am very happy with out stay. I will definitely be back.

10/10

Exceptional

29 Mar 2025

fiorella

Staff was great, rooms were well maintain

Leisure Family

6/10

Pleasant

23 Mar 2025

Lisa

Close to the boardwalk so that was nice. States breakfast in am. Juice machine broke and a fig bar was provided. Pool closed room was clean Good for the price

Leisure Partner

6/10

Pleasant

11 Mar 2025

Juliane

Check in was super easy! I got there on the later side and they were still at the front desk. The parking area is a little bit sketchy.
My room smelled extremely strong of the cleaning agents they are using, even after three nights and keeping the window open at all times it still smelled.
The attendants made up the room on day 1,and I was pleasantly surprised by that, but not on day 2. Not sure what happened there.
It would be good to have a menu of TV station. All in all a decent motel.

Leisure Self

10/10

Exceptional

24 Feb 2025

S THOR

The man who checked us in was so above exceptional, he checked us in an hour early and was so helpful for information, The hotel was very clean and we felt very welcomed. Thank you for such a wonderful stay.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Nick

I would stay here again

10/10

Exceptional

08 Feb 2025

Blong

Close to boardwalk. Nice location. Clean room.

6/10

Pleasant

19 Jan 2025

Jose

Close to boardwalk

10/10

Exceptional

04 Dec 2024

Shelley

Clean rooms with some updates, convenient location and friendly staff.

Leisure Self

6/10

Pleasant

30 Nov 2024

Verified traveler

Not my first choice or last choice.

Great location and the room itself was good as well. But there were many cons. Breakfast was juice, coffee, and breakfast bars. The heater sounded like a freight train at night. The walls are thin. There was a couple having a heated discussion in the morning ( but not full on yelling) and I could hear random plumbing noises. Finally, shower was warm, but never got hot. Still, it was the best Super8 experience I have had. Lol

Friends_and_family Family

10/10

Exceptional

22 Oct 2024

elias

I like the staff

8/10

Excellent

21 Oct 2024

Derek

The location was great! However the staff was even better. Thanks

10/10

Exceptional

20 Oct 2024

Lorena

All good

8/10

Excellent

19 Oct 2024

Alisa

Rooms were updated and clean. Parking lot is small and difficult to maneuver in. The granola bars and pastries for the grab-n-go breakfast was nice enough.

Business Self

10/10

Exceptional

15 Oct 2024

Heather

The family that owns and manages the property is sweet and polite. The property is undergoing a renovation to the pool, so a little messy. However, the remodeled rooms are perfect! We stayed a week and loved it! The location for its access to downtown and the beach were perfect. We had the chance to walk everywhere while our car was kept safe in the lot on site. We had a wonderful time here. A great value for the money. (clean, safe and close to downtown and the beach.)

Leisure Partner

8/10

Excellent

08 Oct 2024

Melissa

.

4/10

Poor

28 Sep 2024

Bertha

The room was ok just the ac didn't work properly

10/10

Exceptional

26 Sep 2024

Melissa

Great location at a great price. Parking is on the property. Breakfast is very simple.

Friends_and_family Family

10/10

Exceptional

16 Sep 2024

Kari

We really enjoyed our stay here. Really nice staff and clean comfortable rooms! Would recommend if on a budget (:

Leisure Partner

4/10

Poor

14 Sep 2024

Randy

Disappointed

This is a very run down motel on the outside, some rooms remodeled. Pool is dirty or needs repair. The manager gave us a room knowing the AC didn't work. We had to change rooms. The room was clean. Unlike most Super 8's, there is no breakfast, even though it says \"breakfast item\", which means some sort of small food bar. Overall, this was a disappointing motel, and I have stayed at many Super 8's

Business Partner

2/10

Poor

10 Sep 2024

Donald

It was not the advertised property at all. The pictures were a much nicer property that appeared cleaner and newer. It advertised a light continental breakfast that turned out to be a granola bar, or Twinkies. The proximity to the boardwalk was nice.

10/10

Exceptional

04 Sep 2024

Michelle

Staff was very nice and friendly.

Leisure Family_with_children

8/10

Excellent

23 Aug 2024

Stefani

We had a very nice day

10/10

Exceptional

20 Aug 2024

Frédéric

Super service! Le personnel est gentil et serviable. À 5 minutes seulement du Boardwalk

Friends_and_family Family

6/10

Pleasant

19 Aug 2024

Edward

There was not much in the way of breakfast provided

Leisure Partner

10/10

Exceptional

16 Aug 2024

Leah

Happy to stay here and have a couple blocks to the beach and boardwalk amusement park. This hotel is owned and operated by a family. They have done a fine job at remodeling the rooms. Please do not hesitate to stay here just because the outside of the hotel seems not as shiny and new as others. Know that you are supporting an immigrant family and trust that your room is superbly clean, comfortable, and accommodating. Thank you!

Leisure Family_with_children

2/10

Poor

13 Aug 2024

court

Do not stay here - it was awful.

2/10

Poor

12 Aug 2024

Adam

Too much sand on beds

10/10

Exceptional

09 Aug 2024

William

This is a great location

Leisure Partner

6/10

Pleasant

07 Aug 2024

Adrian

Average to not so great

Got there at 3 for check in and our room wasn’t ready. They gave us another room with no air conditioning working. It was extremely hot an uncomfortable and our room smelt super gross. Pool was dirty and guy at front had a hard time speaking English. Only good thing was it was close to the water for walking to the beach and attractions.

8/10

Excellent

03 Aug 2024

Mustafa

Advertised as breakfast included but only some food bars provided.

Leisure Family