Name: Royal Regency Palace Hotel Catete
Address: Rua Artur Bernardes, 15. Flamengo, Rio De Janeiro, 22220-070, BR

10/10

Exceptional

04 Aug 2026

Ceferino

Todo estuvo bien lo único es que te cobran si quieres dejar las maletas en el lobby después del checkout y el café no es bueno

10/10

Exceptional

01 Aug 2026

Christabel

Room cleaning could be better. Our sheets had some stains. Overall the staff was supper nice!

2/10

Poor

19 Jul 2026

Lillibeth

El último día de mi viaje tuve una emergencia de fuerza mayor que me impidió viajar. A pesar de explicar mi situación, la empresa se negó a ofrecer un reembolso o la posibilidad de cambiar la fecha del boleto debido a su política de cancelación. Al final, terminaron quedándose con todo el dinero que había pagado, sin ofrecer ninguna alternativa. Considero que deberían tener más consideración y flexibilidad en casos de emergencia. Mi experiencia fue muy decepcionante y no recomendaría este servicio.

6/10

Pleasant

02 Jul 2026

Kaitlin

I wish we had bedsheets, everything smelled of mold

Friends

8/10

Excellent

29 Jun 2026

Sherri

I traveled with my three daughters for a girls trip. It was in a good area for shopping and eating. The hospitality was amazing and the breakfast options were great. My only disappointment was the water pressure in the shower.

Family

10/10

Exceptional

23 Jun 2026

william

Hotel situé au centre ville. J'ai aimé mon sejour.

Self

4/10

Poor

07 Jun 2026

Brayan Jose

El primer día de estadía, el baño tenía cabello de otras personas. Había un vaso de cristal para tomar y estaba sucio.
Las paredes estaban afectadas por humedad.
La puerta del cuarto se desconfiguraba constantemente con la tarjeta de acceso.

En cuanto a la atención del personal, suficientemente bueno.

Friends

10/10

Exceptional

25 May 2026

Hector

All good

Partner

8/10

Excellent

10 May 2026

Jacqueline

Nice reception, ok room, good location for trip pick up and walking to the beach. We didn’t use the amenities on the rooftop.

Partner

8/10

Excellent

07 May 2026

Miguel

Our king bed room had a weird layout of 80% bed, leaving the rest of the space feeling tight and cramped. Lighting is either all on or a small bed-side lamp. The bathroom felt dated and lacked amenities like to hang towels and clothes.

Service and breakfast were very good and the lobby and rooftop areas in particular were very nice. The location around is very lively. A bit sketchy but you can find anything you need within walking distance at any hour.

Partner

8/10

Excellent

22 Apr 2026

Jenny

Excelente place
.

4/10

Poor

13 Apr 2026

Daniela Tatiana

I’m honestly really disappointed with my stay at this hotel in Rio. The first room we were given was nothing like the photos online and was in really poor condition. It was dirty, had a strong moldy smell, and it genuinely felt like we were put in one of the worst rooms they had available. It was such a frustrating way to start our trip.

To their credit, they did move us to another room after we complained, and I appreciate that they made the change. But it’s still hard to get past the feeling that we were initially placed in a room they knew was far below standard. No guest should have to ask just to be given a clean and acceptable room.

Another frustrating issue was the housekeeping. Our toilet paper was not refilled unless we specifically asked for it, which is such a basic thing that should be handled automatically. It added to the feeling that the overall service and attention to the rooms was lacking.

The only truly positive part of the stay was the breakfast, which was genuinely good every morning, and the busboys were incredibly kind and helpful each time we had breakfast.

Even though they changed our room, I’m still left disappointed overall because the first impression and the lack of basic upkeep really affected our trip.

2/10

Poor

12 Apr 2026

Roberta

.

4/10

Poor

08 Apr 2026

Hasan

Room had tiny little space to move for 3 people. Door did not lock properly. It would open automatically. Informed several times but I found to days door was open all the way for whole day after the room was serviced and o had all my personal uses stuffs and luggage open for everyone in the floor passing by my room!!

Family_with_children

8/10

Excellent

08 Apr 2026

Carl

Hotel was good I would recommend asking for a room with a balcony, our room did not have this and limit light came into the room
Majority of the staff were polite, only one staff member at breakfast was not welcoming
Overall a positive stay, within a short uber of all attractions

Partner

8/10

Excellent

28 Mar 2026

Jose Francisco

Was easy, breakfast was good

8/10

Excellent

21 Mar 2026

Dioselina

Clean room, delicious breakfast and great location.

2/10

Poor

15 Mar 2026

Pablo

Worst WiFi ever. Will not stay here ever again.

Self

6/10

Pleasant

01 Mar 2026

Alexandra

Rooms are a bit outdated. Breakfast was good, staff was great, and hotel was in a great and safe location.

Friends

8/10

Excellent

22 Feb 2026

Paul

The Staff were amazing. Room was clean

Partner

2/10

Poor

15 Feb 2026

Chahi

No wifi

Leisure Friends

2/10

Poor

23 Jan 2026

Creighton

I had a terrible experience at RRPH. My two week stay began Sunday Dec 21, 2025. During my two week stay I went to the front desk to extend my stay one additional day. I spoke to the same staff member at the front desk on two separate occasions he assured me extending my stay one additional day would be no problem he quoted me the price of $55 or $75 dollars. Sunday January 4, 2026 I received a phone call from the front desk indicating I have over stayed my time at the hotel and there was no record of extending my stay an additional day. I was told the hotel is booked my room is needed and I must leave the room immediately. I requested to speak with the manager. I was told there was no manager on duty. I received no apology nor compensation. I look forward to hearing from Expedia and RRPH. I hope no other guest in the future experience what I did. Thank you

8/10

Excellent

17 Jan 2026

Joseph

Unfortunately I didn’t make it to breakfast but ordered room service couple times and got an outside shop delivery to front desk staff where friendly and helpful even with language barrier

Business_and_leisure Self

10/10

Exceptional

16 Jan 2026

Vitória Caroline

Um ótimo hotel para se hospedar, um dos melhores que já fiquei no Rio.. Com certeza voltaria a me hospedar

Business_and_leisure Friends

2/10

Poor

09 Jan 2026

Sergio

Dirty hotel, small rooms, guest smoking marijuana in the pool area, old gym, breakfest is a joke.

Leisure Partner

2/10

Poor

05 Jan 2026

Gayathri

Our room had a cockroach issue for which we were moved to a different room. The second room had a leaking AC which made our suitcases wet and had a leaking bidet which dirtied our washroom floor. The front desk staff are very rude with the exception of one or two members. We had a missing outfit & personal towel that was taken by a housekeeper and the staff gave us runaround for three days until we finally put our foots down and they returned the items to us. Not sure how this hotel has 4 stars - we will never stay here again.

Leisure Friends

4/10

Poor

05 Dec 2025

Clyde

Same thing everyday I stayed there for ten days maybe two or three days would be ok

Leisure Family

10/10

Exceptional

03 Dec 2025

Orville

Plentiful breakfast but limited options outside of fruit for vegetarians and vegans

Leisure Partner

10/10

Exceptional

02 Dec 2025

tony

The staff was excellent

Leisure Friends

4/10

Poor

23 Nov 2025

Eondrene

The room lacked amenities. I believe the room could have a coffee/tea percolator and a microwave.
A basic requirement is that water is charged for when there is no notice that the client is being charged for water placed in the refrigerator.

Business_and_leisure Family

10/10

Exceptional

23 Nov 2025

Tanya

Excellent customer service. Breakfast was abundant with lots of fresh fruit options. Room was cleaned daily was fresh bedding and towels. The area is vibrant and safe with a lot of food and shopping options. There is a mall just across the road.

Leisure Partner

6/10

Pleasant

22 Nov 2025

Jack

Room was okay although the air conditioning unit that was leaking on the floor. I was moved rooms after asking. Other details in the room were a bit rough, sockets and lamps that don’t work and the bed was too big for the room it was in, leaving not a lot of space for luggage etc. Reception staff were okay, but not very warm or welcoming. Breakfast was okay but nothing to write home about. Location was not too bad, half way between airport and south zone. Overall average, and not really worth the price that is charged.

10/10

Exceptional

30 Oct 2025

Eduardo

Very good cost benefit ratio.

4/10

Poor

21 Oct 2025

Lisaury

O hotel precisa de manutenção, os colchões estão quebrados e em mau estado, as toalhas e toalhas de banho estão manchadas e gastas, os banheiros estão úmidos, eles pedem várias coisas na recepção e me mandam lá embaixo para buscá-las.

2/10

Poor

20 Oct 2025

Lizandis

Horrible experiencia. El hotel estaba en una zona MUY FEA. Las condiciones del hotel son deplorables, camas chuecas, colchones viejos, ropa de cama manchada y desgastadas, paredes sucias, baños con moho, sucios. Me arrepiento de haberlo seleccionado. Te cobran el agua al final de la estancia, duré 3 noches solo fueron a limpieza una vez y fue despues de varias solicitudes.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Dennis

Breakfast was outstanding. Staff was very friendly and helpful, though not many spoke English.

Partner

6/10

Pleasant

04 Oct 2025

Nicolás

WiFi slow, room bed not comfortable, bathroom not clean

Partner

2/10

Poor

03 Oct 2025

Nicole

La habitacion era sumamente oscura y el AC estaba roto y goteaba

Self

10/10

Exceptional

17 Sep 2025

Helner

Super friendly staff! I stayed at the hotel for five days in the treatment was amazing from the reception, room services, and to the kitchen.

I highly recommend this hotel if you're looking to explore the Botago area and be near to traditional landmarks.

Business_and_leisure

6/10

Pleasant

15 Aug 2025

Marianne

Friendly welcome! food was very good, missed tomatoes and cucumbers. Bed was comfortable.
Very Limited help at the desk, except at the last day, everybody was very helpful like on the first day, when I arrived.

10/10

Exceptional

12 Aug 2025

Carl

A great place to experience Brazilian culture , very close to all places that you want to visit x

Business Family

2/10

Poor

14 Jun 2025

Rodrigue

There were bed bugs and stained sheets. Hotel has not yet refunded us and we visited 2 weeks ago.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Star

Food was mid. Roach in room. Wood in hotel had holes. Needs to be renovated. Room door needs additional safety locks. Rooms need rags.

Leisure Friends

8/10

Excellent

16 May 2025

Creighton

Great location safe neighborhood close to amenities

10/10

Exceptional

29 Apr 2025

Vincent

Good place. Close to metro and good restaurants.

10/10

Exceptional

08 Apr 2025

Jose carlos fontes

Everything wsa in good condition

Leisure Partner

6/10

Pleasant

31 Mar 2025

Edgar

Na

10/10

Exceptional

24 Mar 2025

Bekure

Good Service

10/10

Exceptional

19 Mar 2025

Ana

Very good hotel staff very sweet

Leisure Friends

10/10

Exceptional

16 Mar 2025

Lewis

It was brilliant, nice breakfast.

8/10

Excellent

14 Mar 2025

Arlene

The atmosphere was great. The staff very helpful. Outside was dirty .

Leisure Family

10/10

Exceptional

10 Mar 2025

Daniel

I liked the property location to business, bars, restaurants and relatively close to the beach. The breakfast at the restaurant was great as well as the restaurant. There is a bar/pool in the penthouse where I met some other nice guests. The rooms were small, but had everything needed (minifrige, closet, safe). I am definitely going to consider this hotel for my next visit to Rio if the price is right.

Leisure Self

8/10

Excellent

22 Feb 2025

jenny

staff very nice and helpful always

Leisure Family

10/10

Exceptional

18 Feb 2025

Shivanand

Clean, safe, convenient.

Leisure Partner

6/10

Pleasant

12 Feb 2025

Carina

Precisa de uma boa reforma e investimento. O hotel é antigo, tá bem mal cuidado. Colchão ruim, piso, parede e elevador precisam de um cuidado especial. A diária não foi barata, não oferecem nenhum amenitie no banheiro e ainda queriam me cobrar de novo na entrada, sendo que já havia pago pela plataforma. Outra coisa, dizem que tem estacionamento, mas quando chega lá, são vagas limitadas, então corre o risco de o carro ter que ficar na rua. O café da manhã tinha boas opções, e os meninos do buffet foram muito solicitos!

Business Partner

10/10

Exceptional

09 Feb 2025

Loucel

Great customer service

6/10

Pleasant

11 Jan 2025

Joao Manoel

I’ve stayed in this property before, and I really liked it. But this time I stayed in a different room which was outdated and looked really depressing. So I now have mixed feelings as they cannot guarantee a guest could choose stay in the updated rooms or not.

Business Self

2/10

Poor

11 Jan 2025

Sharika

Horrible property! Pictures are deceiving! Stains all over my bed and towels. I requested a rend and they would not give it to me. I initially booked for 2 nights! But was left 1 hour after check in! And found a better hotel. That is how disgusting this place was! Do NOT STAY HERE!!

Leisure Family

8/10

Excellent

06 Jan 2025

Libu

Very good breakfast. Good location. Rooms are a bit small and bathrooms are a bit clunky, but overall loved the stay. Metro was a short walk. Would go there again.

Leisure Family

10/10

Exceptional

06 Jan 2025

Daniel

Ferias bacanas

Foi otima a estadia.

Self

2/10

Poor

29 Dec 2024

Vessi Noemy

Un dia no habia agua por la mañana, luego el aire acondicionado se rompiò lo reportè temprano y lo arreglaron a la hora de la siesta, quedò todo el sucio y ni siquiera ofrecieron una disculpa ni cambiarme de habitación. Pesima la atención de las personas del lobby. Pareciò no les importa el cliente..la señora de la limpieza muy amable colocò unas toallas porque el piso estaba mojado, porque el aire seguia tirando agua.

Self

10/10

Exceptional

25 Dec 2024

George Q

Excellent

Beautiful hotel with great amenities , excellent buffett breakfast .
Excellent concierge staffs esp Daniel who is very fluent in the English language

Friends_and_family Friends

4/10

Poor

24 Nov 2024

carroll delano

How false the reviews were .Their fitness facility
was filthy. They were doing renovations on top floor just above my room and on a bar durning my dinner time

Leisure Self

10/10

Exceptional

23 Nov 2024

Yossie

Staff was friendly. Rooms are nice

Leisure Self

10/10

Exceptional

17 Nov 2024

Carmen

Totalmente centrico y bastante acogedor

Business Self

10/10

Exceptional

13 Nov 2024

Muni

Hotel muito bom. O Wi-Fi é bem ruim, mas fora isso, os quartos são excelentes.

Business

8/10

Excellent

09 Nov 2024

Gabriela

El hotel estuvo bien,en realidad solo llegaba a dormir,tomar desayuno,no tuve ningún problema,siempre encontraba el cuarto limpio,salía a caminar en la noche cerca del hotel…recomiendo el hotel si solo van a dormir.

Leisure Family_with_children

6/10

Pleasant

03 Nov 2024

Piotr

Its time for remodeling

Leisure Partner

6/10

Pleasant

17 Oct 2024

Ângela

Bom: simpatia do pessoal; netflix disponível; pequeno almoço aceitável.
Mau: o quarto que me foi atribuído tinha mau cheiro e sem possibilidade de arejamento. Toalhas muito desgastadas; sem roupa de cama suficiente.

Business Self

10/10

Exceptional

15 Oct 2024

Juana

Thanks for all

Business Self

10/10

Exceptional

09 Oct 2024

Fabio

Algumas coisas no quarto, necessitam manutençao

8/10

Excellent

04 Oct 2024

Itzel Guadalupe

Very nice! Was helped with all I needed

Leisure Self

8/10

Excellent

23 Sep 2024

Brian anthony

Hotel staff really helpful and welcomed me nothing they wont do to help you, overall its not a five star hotel but i would definitely return

Happy customer Brian

Leisure Self

8/10

Excellent

20 Sep 2024

David

Great stay and location

We stayed 3 nights and loved the location of this hotel. We also enjoyed the daily breakfast, pool and steam room. Our only problem was that the shower flooded the bathroom way too easily. Also, the headboard was fractured.

Partner

10/10

Exceptional

24 Aug 2024

Stanislav

Great customer service at the hotel. Was able to check in earlier without any extra pay. Breakfast was delicious

Leisure Family_with_children

8/10

Excellent

14 Aug 2024

Ednilza

Location, near the Metro

2/10

Poor

13 Aug 2024

Thomaz Felipe

The towels, sheets are very dirty, we could see the darker spots on the white towels. Looks like they use the bathroom towels to clean the floor.
The bathroom have a lot of mold around the shower and the sink. They could use bleach to clean.

8/10

Excellent

20 Jul 2024

Gisselle A

The staff at this property were very kind, patient, and honest people! My Portuguese is very limited but they took their time to assist me. The rooms are on the smaller size but still decent! I found this property to be in a very convenient and local area with shops and markets walking distance.

Leisure Friends

8/10

Excellent

15 Jul 2024

Victor

We stayed there twice during our trip to Brazil.
The first time we reserved a Deluxe room with 2 twin beds, and actually got a full bed with 2 pillows and a twin bed with 1 pillow.
The 2nd time we reserved a standard room and got 2 twin beds with 1 pillow. The room was smaller. The beds had no top sheets when we checked in,but that was not a problem; the maid gave us top sheets.
Both rooms were noisy at night until about 10:30 PM. The first room faced the street and there was a small bar across the street. The 2nd room faced a courtyard which had some music going until 10:30 one night.

The staff was very accommodating and usually spoke some English

Leisure Partner

10/10

Exceptional

06 Jul 2024

Benjamin

Top Hotel

We had a great stay at the hotel and my compliments to the staff specially at the restaurant always professional and friendly.

The porters should be greeting the guests as any other hotel in the world since they are the first face once we arrive.

Reception also very professional and friendly.

Please chance your towels because a white towel should be white and not off white.

Partner

6/10

Pleasant

30 Apr 2024

Helivania

The construction during our stay was not pleasant and the check in experience wasn’t great. At the pool they were not flexible or nice. The staff I love the most were the Camareiras, who cleaned our rooms. At the reception Marco was receptive.

Leisure Family

4/10

Poor

30 Apr 2024

Helivania

The room service cleaning was great even with the construction they manage to maintain the cleanliness. But having construction at the pool area during my family stay was very annoying. The noise at the elderly room was unpleasant.

Leisure Family

4/10

Poor

28 Apr 2024

Helivania

It takes more than one hour to complete our check in.

Leisure Family

6/10

Pleasant

22 Apr 2024

Maria c B

The only staff I appreciated was the lady that did my room

Leisure

8/10

Excellent

11 Apr 2024

Ronald

Really great location

Leisure Friends

10/10

Exceptional

11 Apr 2024

Indira

Needs shampoo and conditioner in bathroom

Leisure Family

8/10

Excellent

08 Apr 2024

Carolee

The hotel was okay, but the window wouldn’t stir totally and the room was crowded and there wasn’t enough lights in the room.

Leisure Partner

6/10

Pleasant

03 Apr 2024

Thais

Hotel was clean. Staff was nice but didn’t have hot water for 2 days and the door key does not work at all. Had to “fix” it several times every day

Business Family

8/10

Excellent

27 Mar 2024

pierre

Room is clean, one regret no cafe or thee whit hotwater.
Friendly reception and service

8/10

Excellent

26 Feb 2024

Adrian

We had some problems at check in.
The twin beds are just joined individual beds. Very unconfortable.
The rest, very good.

Leisure Family

6/10

Pleasant

15 Feb 2024

Vinicius

Can improve comfort

Had to change room once as the first room had a really strong smell coming from the bathroom drain. The second room had the AC flowing directly to our heads in the bed, so not comfortable. Had several issues with the card key throughout our 7- night stay.
Breakfast is good and staff is friendly. Despite the issues above the rooms were comfortable

Partner

6/10

Pleasant

15 Feb 2024

Eran

Don’t recommend

Wood was rotting
I got food poisoning from breakfast had to go to hospital

Self

10/10

Exceptional

13 Feb 2024

K.L.

Great staff....especially the maids and room service.

Leisure Self

8/10

Excellent

12 Feb 2024

Vijaya

We stayed comfortably, plenty of breakfast and good people at the hotel. Friendly service, they moved us to a room with better air conditioning.
Lots of dhops and restaurants around the area and the subway is nearby as well.
I was glad to have tjis location at carnival time

Leisure Partner

8/10

Excellent

08 Feb 2024

Isabella Virna Pimenta Souza

It's an easily accessible place, excellent service, I liked the breakfast.
The only thing I noticed was that the duvet on the bed hadn't been changed.
I enjoyed my stay at the hotel.

Business Self

10/10

Exceptional

15 Jan 2024

Adriana

Great service!

Leisure Family

10/10

Exceptional

08 Jan 2024

guillaume

Les déjeuner était exceptionnellement bon

Friends_and_family Family

10/10

Exceptional

28 Nov 2023

Sophia

Great

10/10

Exceptional

28 Nov 2023

MARCIA

Front desk staff was very Welcoming

Leisure Self

8/10

Excellent

28 Nov 2023

Maryellen

My stay was good I enjoyed the rooms with working ac, breakfast, and amenities. I reserved 2 rooms that were the same and they were very distinct from each other after checking in. One was very superior from the other in regards to upkeep, looks and space. I have no complaints the only thing i would mention is to, not have that difference in regards to quality and maintenance throughout the rooms. Other than that I had a great stay.

Business Family