Name: St Teresa Hotel Rio de Janeiro-MGallery Collection
Address: Rua Almirante Alexandrino 660, Rio De Janeiro, 20241260, BR

10/10

Exceptional

01 Jul 2026

Richard Waite

I had a fantastic stay at Hotel Santa Teresa MGallery in Rio. This boutique hotel in the artsy Santa Teresa neighborhood, a mix of historic charm with modern luxury.

The location offers beautiful views and a peaceful atmosphere. My room was stylish, spacious, and very comfortable.

The staff was warm and attentive, the pool area is stunning, and the food (especially breakfast) was excellent. An oasis in Rio — highly recommended for a memorable, upscale experience!

Self

10/10

Exceptional

05 Jun 2026

Helen

Our 4th stay at MGallery and it doesn’t disappoint due to the helpful staff, cosy rooms, pool and excellent food. Santa Teresa’s a lovely oasis in Rio’s suburbs, yet within easy reach of all its attractions.

Partner

10/10

Exceptional

03 Jun 2026

Andrew

Santa Teresa Hotel Rio de Janeiro was one of the highlights of my first trip to Rio. I stayed here for my birthday after spending a few nights at the Emiliano, as I wanted to experience different areas of the city, and I'm so glad I did.

From the moment we arrived, the staff delivered exceptional service. Whether it was restaurant recommendations, arranging transportation, helping with luggage, or answering questions, everyone was friendly, attentive, and eager to help. The hotel also felt very secure, with staff monitoring the entrance at all times, which gave us great peace of mind.

One of the standout experiences was our couples massage at Le Spa. We chose the Couple's Ritual Renewal treatment, and it was easily one of the best massages I've ever had. It was so relaxing that both my girlfriend and I fell asleep.

The hotel made my birthday extra special by surprising me with a cake and decorating the mirror in our room. It was a thoughtful gesture that showed how much attention they pay to the little details.

The property itself is stunning, with lush greenery throughout, beautiful rooms, a gorgeous pool, an inviting bar, and incredible views overlooking Rio. The breakfast was outstanding, with a wide variety of delicious options each morning.

Overall, Santa Teresa Hotel exceeded my expectations in every way. The hotel, staff, food, service, and cleanliness were all 10/10. I would absolutely stay here again on my next trip to Rio.

Partner

10/10

Exceptional

22 Apr 2026

Francesco

Breakfast menu was unparalleled. So many options on the buffet, all delicious, and the menu items are prepared to perfection.
The staff is warm, attentive and kind.
The property is beautiful, with superb design and attention to details, surrounded in lush greenery.
The pool area is so luxurious, we didn't want to leave it.

I would heartily recommend.

Partner

10/10

Exceptional

04 Apr 2026

Dr. Shannon

Staff is excellet

10/10

Exceptional

04 Apr 2026

Nathalie

Magnifique endroit, un endroit paisible dans Rio avec un service exceptionnel. Merci

Partner

10/10

Exceptional

28 Mar 2026

Turlough

This is an excellent hotel. The locality is excellent some lovely restaurants and vibrant bars. I had some concerns regarding the safety but I was pleasantly surprised. The obvious measures to prevent theft and mugging is more than sufficient. The spa was a relaxing experience. If you can make it to the Yoga session in Saturday morning, I would recommend it

10/10

Exceptional

28 Jan 2026

Elliot

staff, rooms and views were excellent

Partner

10/10

Exceptional

07 Dec 2025

Joel

Staff was fantastic, great suggestions for what to do. Was a little disappointed with my room. I thought I’d paid for a balcony but got a patio instead so not much of a view. Beautiful property, food is excellent, I would definitely stay here again. It’s a great alternative to the beach. Lots of character and charm.

Leisure Self

10/10

Exceptional

11 Nov 2025

Janine

Welcoming staff. Comfortable, relaxing room and pool area.

Self

10/10

Exceptional

31 Oct 2025

Paul

Fresh and massive selection, everything was delicious

Partner

10/10

Exceptional

11 Oct 2025

Lyrold-Boris

Amazing staff

Leisure Partner

10/10

Exceptional

30 Sep 2025

Parris

ALL staff members were super nice and very helpful!

Friends_and_family Friends

6/10

Pleasant

08 Sep 2025

Michael

1. Terrible bathroom - ridiculous design and unsafe, plus the shower controls were awful.

2. No 110v power - the hotel provided a transformer which gave me an electric shock.

3. No elevator

4. The summing pool area was unusable as the floor was being replaced - ok I get that / but no notice given beforehand or discount offered

5. Dinner was very average at best

This hotel is exclusive and expensive - it should have been better

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2025

Joanne

From the moment you step foot through the main entrance to the hidden paradise of the Santa Teresa Hotel you are made to feel most welcome. The staff are lovely. Our room was gorgeous. The food delicious. And the view! Wow!

Leisure Family

8/10

Excellent

08 Jun 2025

Helen

This was our second stay and we honestly can’t fault the exemplary service levels we received and the quality of food in Tereza Restaurant. The staff genuinely make you feel welcome and are so helpful.
Whilst we appreciate renovations need to be undertaken, we hadn’t been informed before our arrival that the views across Rio would be obliterated by hoarding. The pool area wasn’t ideal for a relaxed stay which is why we’ve given a 4* rating.
Please don’t be put off because MGallery offers a little bit of quiet paradise in frantic Rio!

Leisure Partner

10/10

Exceptional

02 Jun 2025

Sadaf

This is beautiful old colonial style house that has been turned into a boutique hotel. If you want to stay away from the beach area and hotel strip, this is a wonderful stay. It is very quiet and relaxing so keep that in mind when booking. The staff was amazing and helpful. Tip: book the higher level rooms for more space and better views.

Leisure Partner

8/10

Excellent

27 May 2025

Margarethe

Pros: Great location in Santa Teresa. Very nice and helpful staff. Good breakfast selection. Nice heated pool, long enough for laps. Nice garden and bar area.
Cons: We had a deluxe room with balcony. The room (#14) was very small and there was nothing to put up our 2 suitcases. Putting them on the floor made it difficult to walk. The bathroom also did not have enough space to place toiletries.

Leisure Partner

4/10

Poor

25 May 2025

Jennifer

Front desk was very nice. And concierge staff.

Leisure Self

10/10

Exceptional

16 Apr 2025

reema

Lovely place. Perfect city oasis. Delicious food, amazing people, beautiful grounds.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Manu

It was our third visit and was as lovely as all of the other times before. Incredible location, nice rooms, lovely swimming pool, views for days… will definitely be back

Leisure Partner

10/10

Exceptional

30 Mar 2025

Louis

Great helpful staff

Leisure Partner

4/10

Poor

11 Mar 2025

Clement

Our bedroom was a scam, we paid almost $700 USD for a deluxe room with a supposed « garden » view (Carnaval period), we only had one window, we had a very cheap courtyard with all the hotel building surrounded us. In consequence, almost no natural light. They told us the hotel was full so they could not offer something else, but the day after (when we checked out) we actually learnt it was not. We were super disappointed because it was recommended by our friend and it came out so cheap. I’ve checked out the price, we actually paid (certainly because of carnaval) more than the night cost of their master suite (announced at $600) for the worst and cheapest room ever.
As for the brunch, overall not too bad, but wouldn’t recommend the egg Benedict with salmon, but their salmon smelled so fishy. We met another American couple who tried this too and they couldn’t eat the salmon either.
The hotel amenities are very nice, the swimming pool is great, with a nice view and the overall architecture of the building is beautiful. We recommend the neighborhood which is nice.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Asaiah

This will go down as one of the best properties we have ever stayed at and we have stayed at plenty across the world. It was even rated as one of the best places to stay in the world by Forbes in 2023. I have already started to look at the MGallery properties and am looking to stay with them as much as possible. So happy we ended our trip here!

Leisure Partner

10/10

Exceptional

01 Mar 2025

jelissa

A beautiful hotel in the heart of Santa Teresa . Loved the ambiance. Spa was great. Rooms are a great size and Clean! Breakfast was amazing every morning. I would definitely come back here !

8/10

Excellent

12 Feb 2025

Livia

The hotel is adorable and the staff is very friendly. Santa Teresa is a artsy neighborhood with great food and entertainment options. The only issue with my stay is that they leave delicious complimentary chocolate & coffee cookies in the room and they attract hundreds of ants. I appreciate the gesture but they must realize this is an issue in the property. I probably ate a dozen tiny ants before I saw them crawling all over my hand and arm.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2025

Kathryn

Spend half your time in Ipanema, the other half here. impeccable grou es, facilities, service. Lovely setting meticulously maintained. Friendly. One of the best restaurants in the city looking over the harbor and Centro. Some.great.neigjborhiid.places too such as Bar Maneiro. Great walk via colorful Lido steps to downtown and historical. attractions.

Business_and_leisure Family

10/10

Exceptional

05 Jan 2025

Stephanie

Amazing place at the lovely neighborhood of Santa Tereza. Will definitely be coming back, food and service was 7 stars.

Leisure Self

10/10

Exceptional

31 Dec 2024

Jennifer

Beautiful Property with Beautiful people

The people really made our stay special. Always willing to help and go out of their way to make our stay comfortable and memorable. Wish they had luggage racks in the room.

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

Todd

This is my favorite get away in Rio. The grounds, pool area and buildings are just perfect. I hope they never change a thing. We checked in early and never left the hotel for 24 hours as the restaurant and bar on site are perfect. Thanks for an amazing time, and we will be back soon!

Leisure Partner

10/10

Exceptional

06 Dec 2024

Karim

Excellent

Leisure Partner

10/10

Exceptional

29 Nov 2024

Maria

This is a constant destination in Rio. Be ready to be pampered.

Business Self

10/10

Exceptional

08 Nov 2024

Aldo

It was a greatt stay. Highly recommend.

10/10

Exceptional

06 Nov 2024

Marlene

The property was stunning. The stay was amazing. Top tare service. We will go back.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Rene

The property and pool are gorgeous! Staff were very friendly and accommodating. The only downside was slow pool bar service. Also consider the location if you will be relying on ubers- often times drivers cancel because of the difficulty getting to the top of the hill. I will definitely recommend the hotel and stay again if I return to Rio.

Business_and_leisure Friends

10/10

Exceptional

15 Aug 2024

Alex

Lovely quaint hotel. Good was good and staff on the whole were good. Chilled vibe.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Peter

Mesmerizing

As always, I had an exceptional stay at the hotel. The staff proved to be exceptionally attentive, and I benefited from an unprecedented double upgrade and a late check-out. In fact, the staff were the most attentive I have ever seen, having stayed in five star hotels across the globe. The Michelin-star restaurant is to die for and the artwork is mesmerizing. I must for lovers of sophisticated boutique hotels.

10/10

Exceptional

30 May 2024

Michael

Wonderful oasis hotel

We loved this hotel. A real oasis in the hills away from the amazing hustle and bustle of downtown Rio. Wonderful staff who were very happy to help you out. A lovely restaurant where we celebrated our friend’s birthday. Wonderful balcony room with a slight view of Christ Reedemer. Loved the pool and pool bar, although the cocktail making could do with some attention, and the staff there were slow. Would come back to stay if ever in Rio again.

Partner

10/10

Exceptional

13 Mar 2024

Mirma Eberlin

The staff was so friendly and helpful. They took great care of my daughter and I during our stay.

Leisure Family

10/10

Exceptional

11 Mar 2024

Theressa

This is a hidden gem in Santa Teresa. So glad we took the time to look at every option in Rio for our holiday.

Leisure Partner

10/10

Exceptional

13 Feb 2024

Ekaterina

Very quiet with amazing views hotel, full of shade

Leisure Friends

10/10

Exceptional

08 Dec 2023

Daniel

Everything about this hotel is perfection!

Leisure Self

10/10

Exceptional

14 Nov 2023

John

Wonderful stay. The hotel is close to attractions but provided a welcomed respite from the city

Partner

8/10

Excellent

23 Oct 2023

Preston

Very beautiful property staff was very helpful and accommodating

Leisure Partner

10/10

Exceptional

14 Sep 2023

Xavier

Extraordinario lugar y excelente atención

Leisure Partner

10/10

Exceptional

02 Sep 2023

Kelly

Front desk staff very friendly and helpful. Breakfast was excellent, as was dinner in Tereze. Area around may seem intimidating but very safe during the day, would not venture far at night. Make sure to know your route , do not wander aimlessly as it is close to several favelas. I would request a room not on the \"mountain side\" as this is right beside the tram line and noisy. Spa was nice, pool was great.

Leisure Family

10/10

Exceptional

07 Aug 2023

Sheena

I absolutely enjoyed my stay at this location! What you see in the pics are exactly what you get. I honestly cant say enough great things about this property, and the staff! Everyone was friendly, I felt completely safe, the food was good, and the pool was a vibe! The area also felt safe and walkable, I will be returning!

Leisure Self

10/10

Exceptional

09 Apr 2023

Priscila

Very nice hotel for couples

Leisure Partner

10/10

Exceptional

17 Dec 2022

Verified traveler

Just an amazingly beautiful and well run small hotel with great staff stunning rooms and lush well maintained grounds. Don’t be put off by the area either - its easy to get to by Uber or taxi and great to explore if you like laid back bars in an artsy location. And safe to explore as well.

Self

8/10

Excellent

17 Dec 2022

Brian

More 4.5 star stay

Good location in quiet, safe neighbourhood close to nearby tourist attractions. Spacious room but facilities not as modern as I expected. The pool is nice but by afternoon it gets dirty with leaves. Very good massage by Michelle. The buffet breakfast has a nice selection but more options (eggs) at the weekend. The coffee is outstanding, a nice zesty orange flavour with plenty available at reception throughout the day. One thing that did annoy me was that in the rooms, they’re are notices stating they have a project to help the environment by reducing laundry and if you don’t want your towels washed that day leave them hanging up. I put one towel on the floor for washing and left others on the hook hanging for not washing but all towels were replaced. Why have signs if you’re not going to following this?? Also it annoyed me in the restaurant that only menus were available by QR codes, it would be my preference to actually see a physical menu for ease of use. Staff were friendly and provided assistance when requested

Self

10/10

Exceptional

07 May 2022

Alain

Wonderful place, wonderful staff.

10/10

Exceptional

09 Mar 2022

Maritza

It was amazing! Beautul, very clean, very friendly!! Wonderful!!

Leisure Self

10/10

Exceptional

08 Mar 2022

Maria

Great boutique hotel with original features.

Shic boutique hotel in great location for visiting Lapa and the surrounding area. Very trendy decor with a great restaurant. Staff were super helpful with recommendations and even booked tour tickets for us. Would gladly recommended this hotel and the rooms were beautiful.

Partner

10/10

Exceptional

06 Mar 2022

Helle

Beautiful hotel with a great view

This hotel has lovely décor and the rooms are lovely with the eye for detail to what a traveler needs. The pool area is nice clean and calm with great service. The break feast was amazing with many options. If you love interior design this place is filed with small gems of natural artwork. The spa at the hotel was a lovely treat too. The location in Santa Teresa is very central and a walk around the area feels safe.

Self

10/10

Exceptional

21 Jan 2022

Blair

Amazing property and wonderful food

Leisure Self

10/10

Exceptional

10 Jan 2022

Verified traveler

great boutique hotel

Fabulous hotel, staff was professional and friendly, most of them speak english too. We had no problem with that.
Food and service was on point. (Kudos for having breakfast included on the room rate! ) The hotel location might be a bit too “exotic” and maybe hard to get to for some I get it, but was perfect to be on top of a hill around nature in Rio and we were at walking distance from various amazing places.

I loved the small details as the chic Brazilian decor, the papaya fruit on the tree (so we could see the bird up close), to the attention to be environmental conscious on small details as using paper instead of plastic.

Not for those looking for “old European high style hotels” this is a boutique hotel, but in any way I want it to sound like I am putting it down. I loved the place, I recommend it and would stay again. *if you can, get the room e the balcony ;)

Friends_and_family Friends

10/10

Exceptional

08 Dec 2021

Albert

Great service from

Business

6/10

Pleasant

02 Feb 2021

Verified traveler

The hotel is great, and the neighborhood is awesome. Service is very good. My only problem was crediting the points. Accor didn’t credit any points from my stay, because I booked it trough Expedia and not directly from their web page.

Leisure Partner

10/10

Exceptional

22 Dec 2019

Verified traveler

Very friendly and professional welcome and tour of the hotel and its amenities. Beautiful hotel with lots of original features from when it was a coffee plantation. Would definitely recommend and wouldn’t hesitate to return when we are next in Rio

Leisure Partner

10/10

Exceptional

04 Dec 2019

Verified traveler

A beautiful hotel in such a pretty part of Rio. I would definitely recommend and hope to return!

Leisure Partner

10/10

Exceptional

06 Nov 2019

Verified traveler

Fantastic - charming - great restaurant - loved it

Leisure Partner

8/10

Excellent

01 Nov 2019

Philip

A very different Rio de Janeiro hotel

I chose this hotel for its proximity to the convention center. I had not realized that this hotel was part of the Accor chain of boutique hotels, very classy residence in a historic building. Being historic, it does not have an elevator. Being on a hill there are further steps down to the very select restaurant also used for breakfast. A lot of charm, very peaceful place in a noisy city, but I was not comfortable venturing into the streets around, a mix of classic building and run-down places. The view of the city and surroundings is stunning, but to get there your taxi or Uber needs to navigate cobblestone-covered winding and steep streets, something that gets old pretty quickly. There were no neighborhood restaurants, and the hotel restaurant is very chic, nouvelle cuisine (small portions) and expensive. The room, bedding, bathroom and amenities were first-class. The wi-fi was not secure, and there were few power sockets in the room for computer and other devices. So to summarize a mixed experience of a unique property with high-end appointments in a different part of Rio (i.e. not Copacabana) but with some limitations and oddities that come with the concept.

Business

10/10

Exceptional

26 Sep 2019

Verified traveler

Unique place

Friends_and_family Family

8/10

Excellent

08 Aug 2019

Don

Rio is one of the prettiest cities I have ever be!

Absolutely loved Rio!!

Partner

10/10

Exceptional

04 Aug 2019

Steven

Pool service could be better. But overall, a magnificent experience.

Partner

10/10

Exceptional

18 Apr 2019

Verified traveler

New favorite hotel in Rio

Friendly helpful attentive staff, amazing food, breakfast of beautiful fresh fruit, dinner beyond expectations, scenic views from room (even the shower) and dining room, spectacular grounds, appealing area around hotel, comfortable rooms. Loved it so much, stayed an extra night.

Friends

10/10

Exceptional

20 Mar 2019

Verified traveler

This is lovely converted coffee plantation with a beautiful pool and related bar and restaurant. The hotel is close to the main commercial area of Santa Teresa and a tram stop to downtown.

Leisure Family

6/10

Pleasant

23 Feb 2019

Amy

Trying too hard

Great time but hotel is overpriced, poolside food is terrible, and they charged us for milk for our baby which I find appalling!

Family

8/10

Excellent

23 Jan 2019

Christoffer

Oasis in Rio!

We had a great stay at this Rio oasis! Though the location was just outside of the main city center/attractions, we loved everything about this hotel! From the atmosphere, decor, facilities to exceptional staff, we had an amazing stay and would definitely recommend this hotel to anyone visiting Rio and looking for a special experience!

Partner

8/10

Excellent

22 Dec 2018

James

Great experience

It was a very nice and unique hotel. The pool and bar was nice and the restaurant was very good! Didn't stay too long but enjoyed it as much as we could. We had problems with the water in the room and wouldn't give us enough hot water for the shower and sink. Other than that. everything was great!

Partner

8/10

Excellent

23 Oct 2018

Amelia

Charm in Santa Teresa

This hotel is so charming, it's a little oasis in Santa Teresa. The room was spacious with great views of Rio. The food at the restaurant was delicious, definitely recommend checking out Tereze if you get a chance. It was cold when we were there so we didn't get a chance to use the pool but it looked lovely. It was be tricky getting to Santa Teresa, you need to know which roads to take as sometimes google maps will take you through a favela to get there so just be aware and you'll be fine. Cute for a night or two in bohemian Santa Teresa, easy to walk to the local bars and restaurants in the area.

Partner

10/10

Exceptional

17 Sep 2018

Alessia

Little gem

Santa Teresa is an amazing area in Rio, vibrant and full of Art. The Santa Teresa Hotel RJ M Gallery it's a little gem, we stayed for one night but I wished could stay more. Beautiful view, lovely surrounding and very friendly and helpful staff. Highly recommend.

Partner

8/10

Excellent

10 May 2018

Linda C

Beautiful historical hotel

A 5 star experience. The hotel building & gadens were beautiful. Everything was tastefully decorated.
Restaurant & Bar decor amazing. Lobby area calm and spacious. Very refined and understated elegance. Best of all was the attentative and friendly service. It was a treat to stay here and I would highly recommend it if you’re after a boutique style quieter hotel in a charming historical neighborhood.

Friends

10/10

Exceptional

17 Apr 2018

michele

unique neighborhood

front desk was amazing. thanks to Natalie for taking such good care of us. The hotel is beautiful and super charming. The only problem is.. you won't want to leave the premises.

Partner

10/10

Exceptional

09 Jan 2018

Alicja

This hotel was absolutely perfect. It was a little sanctuary from the craziness of Rio. Our room was spectacular, the breakfast was lovely, the pool area is small but it served our needs perfectly. We didn’t feel too safe walking around outside our hotel so we just uber’d everywhere. And last but not least, they have the best staff, everyone was so kind and friendly and helpful. We don’t speak any Portuguese but a lot of staff speak English and the rest were patient with me as a signed and butchered my way through.

Partner

4/10

Poor

27 Oct 2017

Alex

Disappointing and overpriced

The hotel is in need of updating. Parts of the communal areas look tired and warn. The pool did not look clean enough to swim in.
All the prices exclude taxes, which means the final bill was a surprise, including pool side snacks and drinks. Especially when the meal in the restaurant gave me food poisoning but would not refund or provide a discount for the discomfort caused.
For someone not local, the hotel location is far from ideal.
We stayed in a couple hotels in Rio and can easily recommend a nicer, more welcoming, luxerious and comfortable for a lot cheaper.
For the price of the room, it was very basic, with no tea or coffee facilities, mini bar or decent lighting. We also had trouble using the phone.
Further to the above, we stayed at the Hotel Unique for a similar price and simply blown away with their hotel facilities, hospitality and room facilities were second to none.

8/10

Excellent

24 Sep 2017

Meghan Clohessy

The hotel is amazing, beautiful pool and very friendly accommodating staff. I spent an afternoon at the spa which was a lovely experience. The only hesitation I can report is that at the moment, the surrounding neighborhood is a bit dangerous and it is not advisable to walk around the area at night. Enjoy the nice bar and restaurant and hotel grounds instead.

8/10

Excellent

01 Jun 2017

Verified traveler

Very good hotel. Dangerous neighborhood

8/10

Excellent

24 Apr 2017

Verified traveler

Great peaceful retreat

This was our third trip to the hotel. It's a wonderful restful place and service is good by Brazil standards. We thought that the pool area had lost a little of its charm since being taken over by the Sofitel in a bid to squeeze in a few more chairs but overall it remains the best weekend retreat in Rio!

Partner

10/10

Exceptional

29 Mar 2017

Verified traveler

Stunning Property - good views

Really good stay in a great location overlooking Rio - perfect sunset views from the hills

Family

8/10

Excellent

06 Mar 2017

Eberhard

Located near the sambadromo.

Nice place in a colonial neighbourhood. Freindly staff. Some facilities could be better maintained. Some things were a bid old and worn but the overall experience was very nice. Like the breakfast a lot!

8/10

Excellent

23 Apr 2016

Verified traveler

Nice hotel require travel to attractions

Area is beautiful, great views, hotel has very nice grounds and the staff is attentive and helpful.
It requires significant travel to many of Rios main attractions, use of private hotel car is more costly than easily available taxi.
The rooms are definitely not five stars, comfortable but basic

8/10

Excellent

14 Mar 2016

Verified traveler

Great hotels for couples

Really nice staff. Flexible check in time and check out time based on availability. But their English is not really good. Internet Connection from my room is close to zero and not really sure the phone is working. Junior Suite is just a little bit bigger than the Deluxe room. Don't believe the pictures.
We had to wait for a long time to have the warm water for shower. The location of our room might be the cause to blame.

8/10

Excellent

01 Mar 2016

Rene

Great hotel, to badd for the Poor Internet Access

My stay was a business stay since I had to work in downtown Rio. The service and accommodations are great and the food is high quality. The view from several rooms, the pool and the restaurant are also very nice. The only problem is that the room where I stayed had no internet coverage. The only place I could have descent internet access was at the lobby or the pool which was a problem in my case when I wanted to work on the room.

8/10

Excellent

23 Feb 2016

Nicholas R.

Good but not great

Santa Teresa is a wonderful location in the hills above the cliche tourist haunts of Copacabama or Ipenema and the hotel itself is an elegant, even quaint, late nineteenth century coffee-grower's farmhouse. It was refurbished only a few years ago but is looking worn - or to put it politely, shabby chic. A couple of irritations not least illumination - the rooms are so dark you can't read in them and the stairs are so dark you could fall down them - and it's unacceptable that they don't provide bottled water in the rooms each day even though they warn the tap water is not suitable for drinking. Even so, it's better than the usual hotel chains and on balance I'd just about recommend it.

Partner

4/10

Poor

07 Feb 2016

sian Baldwin

Lovely hotel, but not for the price!!!!

If this was a £100 a night hotel, or even £200 a night hotel, I would have raved about it. We wanted something more intimate, more off-piste and not a big industrial block - however this is one of the MOST EXPENSIVE hotels in the whole of Rio. Don't underestimate how much more expensive this place is compared to other more industrial 5* hotels. So I expected some basic love and attention. We got instead, no free water, intermittent wifi, intermittent towels, a tiny room (until we complained). What annoyed me the most was at over £400 per night breakfast was extra - are you kidding me! However to their credit, after we complained the hotel threw in breakfast within the cost of the room and upgraded us.

The pool area is very small, but pretty - however expect to be bitten to shreds by mosquitos - a few anti-mosquito candles would have made a world of difference and this is what I mean by missing the 5* small touches....

10/10

Exceptional

03 Jan 2016

Kevin P.

Christmas in Rio

We stayed in hotel Santa Teresa over Christmas period 2015 and loved it. We would definitely recommend it as the place to stay in Rio. Overall the staff were very helpful and would call out the two female receptionists who worked in the evening who were very friendly and helpful.

Partner

8/10

Excellent

25 Oct 2015

Simon M.

A little gem with some quirks

I booked the Santa Teresa hotel for two nights before heading to Copacabana for the rest of my stay in Rio. I wanted some place where I could relax and chill out, and the hotel's perfect for that.

There's not much to do in the Santa Teresa area - a couple of sites to see, and a fantastic restaurant called Aprazivel, but apart from that, there's not much going on, and it's quite a way into the city (60 Brazilian Real with the hotel's driver to Copacabana). So two nights here suited me perfectly.

The staff at check-in were lovely and really helpful. My room was absolutely spotless, and really nicely decorated. The view from the pool is pretty spectacular, and the bar has been voted one of the most romantic, although travelling alone I can't testify to that :)

The quirks? Well the wifi is really, really patchy. It struggled to cope with me uploading a photo (so I gave up). But not a big deal really. Also you do notice the security presence at the hotel - which I can totally appreciate as the area does border some favelas, but a friendly 'ola' didn't really result in any answer.

I didn't eat in the hotel, so can't comment on that.

In short, I enjoyed my stay in Hotel Santa Teresa, and would recommend it - there's a great cafe called Cafe Dos Altos two minutes walk away which does a buffet breakfast on weekends and has an English menu. Some people say the street the hotel's on is incredibly steep, but I didn't find it that bad at all!

8/10

Excellent

22 Sep 2015

Verified traveler

Lovely views, disappointing reception service

The hotel is set in a lovely location - wonderful views across Rio. The pool area is great in particular. The restaurant is quite pricey thought the food is really high quality. The bar is relaxed and the serving staff at both were great. HOwever the staff at reception were not helpful in helping us to understand the area which was disappointing. The Wifi is so slow as to be virtually useless. Some of the bath products were all used up after night 2 but none were ever replenished.

Family

10/10

Exceptional

28 Aug 2015

Felipe

Outstanding

Outstanding

10/10

Exceptional

21 Jul 2015

Alyssa

Wonderful stay at this beautiful charming hotel. The only downside to our hotel is that the pool was under renovation; wish they would have told us this before booking the hotel. Additionally, on Saturday night it was a little loud by the bar. Otherwise wonderful very hospitable stay with great staff!

Partner

10/10

Exceptional

14 Jul 2015

Mary C.

Beautiful hotel

The hotel was beautiful. However - the pool was under repair so wasn't able to use. This was very disappointing.

8/10

Excellent

03 Jul 2015

Verified traveler

Hotel Santa Teresa

Beautiful hotel but it was clear that the only reason it was on offer at a 47% discount on hotels.com is that the pool area was being completely refurbished, so after enjoying relaxing by the pool with fantastic views of Rio on the day we arrived we were told that we would have to take a car to an alternative pool the following days of our stay. This wasn't mentioned at time of booking. Also the wifi wouldn't allow proper use of any worthwhile Internet activities. The hotel really is stunning and the spa is superb (get the signature massage). One of the best designed interiors of any hotel ive been to, it's in keeping with its history as an old colonial coffee plantation. Staff are friendly and helpful and clearly well trained. Be warned if you use the laundry service - £30 for a few small items! Ive pointed out the negatives here from an overall fantastic stay and in reality probably one of the best 5* hotels I've ever stayed at. I will be going again.

Family

8/10

Excellent

28 Jun 2015

NS

A really nice hotel

It was a bit disappointing that the surrounding area is all under construction and all of the sites in the area were closed while we were there. As the area is not safe, you need to take a taxi in the evenings into the city. Many taxis from the city do not know where the hotel is and so it is a bit challenging to find. It is a perfect hotel to stay in if you only want to relax in the hotel. Otherwise, it is better to stay in the centre of Rio.

10/10

Exceptional

14 Jan 2015

Neel S.

Sublime honeymoon trip

Superlative experience - especially for a honeymoon. The staff was outstanding and decorated our room very nicely, for a modest fee, complete with roses, macarons and a great sparkling wine upon our arrival. The pool is really a wonderful oasis with great views and poolside bar - you feel like royalty. We stayed from Fri-Tue and we felt like the hotel pool was all our own on Mon-Tue - which is rare in Rio! Hotel bar and restaurant are also excellent. Outstanding location for getting away from the beaches and crowds, and finding some great places for dinner with music on most nights, and great place to go to Lapa for finding samba (Carioca da Gema stands out - recommended by locals).

Partner

10/10

Exceptional

12 Jan 2015

jean francois

Almost perfect

Room are beautiful but the neighbourhood a bit noisy (you can hear cars passing by in the morning)

Employees are great but really understaffed at the reception desk
Employees are very relaxed at the restaurant...(10 of them, not doing much but not pretty stressed)

10/10

Exceptional

02 Jan 2015

Verified traveler

Great views and charm

Very charming place. Sta Teresa is not near the beach but not too far either. Highly recommended.

8/10

Excellent

12 Oct 2014

Rio rockers

last night in Rio ( this time anyway!)

We stayed only one night which was the last night of our holiday. We had a super room with great views, bed linen and shower room. The late supper included a signature sweet, ' Lollipops' recommended to all! The breakfast was excellent and so were the staff. The little touches made it, a room upgrade, a present, delicious chocolates plus the bed was made too even when we were leaving to fly home that evening.
A great note on which to leave Rio!

Partner

10/10

Exceptional

02 Sep 2014

Verified traveler

Wonderful romantic getaway in rio!

Partner

10/10

Exceptional

05 Jun 2014

charly bcn

Another amazing stay in ST

As usual a great stay in Santa Teresa.
It is a boutique hotel so there is not as many staff per guest as you could get in Copa Cabana palace, it is a refreshing change in the heart of a very beautiful neighborhood.

Got a problem with our shower when we just arrive but it has been addressed quickly and professionally.

Partner