Americas Granada Hotel

Brazil , Rio de Janeiro
RIO DE JANEIRO, Av. Gomes Freire, 530
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100 reviews shown

6/10

Pleasant

13 Jun 2026

SUNG SOO

Room was clean, staff was kind and helpful, breakfast was delicious, you can park paying fee, it’s was a bit loud till 2:00am and even later even though it wasn’t weekend.

Family_with_children

10/10

Exceptional

30 May 2026

HOWARD

Hotel is old. Wifi is wacky and not reliable

Staff is amazing

Price was right. Food ok. 5 out of 10

I would not stay there again.......location is down town. People are great tho.

Partner

6/10

Pleasant

27 May 2026

Diana

Deberían revisar que el personal que limpia las habitaciones lo hagan bien no lo hacen bien y también les pedí que me cambien de sábanas y cobertor y no lo hicieron el agua no abastece y el calentador de agua igual

6/10

Pleasant

12 May 2026

Ali

Location is not in a nice neighborhood. Could not even take a shower as the shower area was not draining and causing pooling of water. Reported the incident but no subsequent action taken by attending staff at night. Hotel conditions needed a fix. Overall, I definitely cannot recommend this facility nor would I try the facility.

Family

10/10

Exceptional

07 May 2026

Dunis

Very good, very friendly, location it’s great, 8 minute walk to the market, 10 minute walk to the metro to Copacabana. You Can explore a lot without wasting much on transportation, the best location for a hotel in my opinion.

Partner

4/10

Poor

06 May 2026

Maria

Realmente es muy basico y ek perimeter es un poco feo y

Friends

10/10

Exceptional

26 Apr 2026

paula

Breakfast was great. Good location. Very helpful and accommodating staff.

Partner

8/10

Excellent

12 Apr 2026

Arshad

Menu had lots of options but fruit flies on fruits and dinning room.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

ABED KOJO

There’s one time I ran out of water while i was taking a shower, I had to finish using my bottled water in the fridge for which I was charged for consuming.

Self

6/10

Pleasant

13 Mar 2026

Rodney

There was no laundry service. Walked about half a mile to do laundry

Self

10/10

Exceptional

13 Mar 2026

Jessica

Clean, nice location

Family

4/10

Poor

02 Mar 2026

Katarina

The hotel did not meet our expectations, it does not match the price or the reviews. We got a room without a real window (the window faced the hallway) so there is no oxygen inside. There was an unpleasant smell in the room, which could not be ventilated. The wall near the air conditioning was wet and with black mold. The air conditioning also smelled. It was very unpleasant. The bed was worn, the mattress had a depression in the middle.The breakfast was only basic, the ingredients did not seem to be of good quality. So far the worst hotel I have been to, I would not return.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

John

Helpful staff and clean room

8/10

Excellent

26 Feb 2026

Caitlyn Anne

Good rooms that did the job. Staff were very helpful and courteous.

Partner

8/10

Excellent

24 Feb 2026

Michael

Great hotel very central

Friends

10/10

Exceptional

12 Feb 2026

Odalys e

Habitacion limpia, buen desayuno

2/10

Poor

03 Feb 2026

Jeremy

Este hotel es completamente viejo, el baño muy viejo y con muchas manchas al igual que las sábanas y toallas. El desayuno nada que ver

Partner

8/10

Excellent

08 Jan 2026

Anastasiia

All good, but in-room service was a bit slow

Leisure Friends

8/10

Excellent

31 Dec 2025

Carmen

The staff was friendly, breakfast decent, room was ok, best thing was the shower.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Keith A

The beds and pillows are comfortable – supportive, but not hard. Linens and towels are not the best quality and were brought to the room with stains on them, including blood stains. Room service was unreliable with days when many things were left undone. Shampoo is not good, bring your own.
Air conditioning is very weak and ineffective.
The breakfast is mediocre, but there is fresh fruit, so it is not impossible.
There is ample storage, a nice refrigerator and full-body mirror.
Glasses or cups for the bathroom would be good to have, and a line to hang clothes in the shower. Bathroom lighting is horrible, and the room lighting is not much better.
The neighborhood is abominable, with trash, garbage and smell of urine everywhere, and lots of homeless people and hookers. Not very safe for single people.

Partner

10/10

Exceptional

10 Dec 2025

rafael

Good services

10/10

Exceptional

05 Dec 2025

CARLA FABRICIA

Clean room, excellent Brazilian breakfast and easy access

Partner

8/10

Excellent

11 Nov 2025

Jian

All are good except cafe maker without caffe in the room

6/10

Pleasant

02 Nov 2025

Jad

Nice free classic Brazilian breakfast. 1st and 2nd floor have no windows onto exterior… but windows onto interior of the building, weird… We barely had any hot water on the 2nd floor. Room we got on 12th floor was much better and had windows. No bathtub. No electric kettles, so we couldn’t make tea or coffee.

4/10

Poor

30 Oct 2025

Henry

I stayed in room 1008. The staff was nice, the room was clean but the bathroom was very, very small. The hotel does not have signs to indicate when a guest wants housekeeping services or when not to be disturbed. I asked the concierge to let the housekeeping staff know in advance that i did not wish to be disturbed. The following morning, I was disturbed by housekeeping staff , inquiring if I wanted the room clean. They rang my room's bell twice at different times and woke me up. I had arrived in the hotel very late from hanging out. I was not happy about this.

Leisure Self

10/10

Exceptional

06 Oct 2025

Carlos

Very good

10/10

Exceptional

05 Oct 2025

Erika Daniela

Muy bueno

Partner

10/10

Exceptional

04 Oct 2025

Eugenia

My husband and I had a wonderful 11 night stay at the Americas Granada Hotel. The hotel has all the amenities one would need for a comfortable stay. The rooms and the public areas of the hotel are extremely clean. The hotel staff is friendly and welcoming and the service by the front desk, the housekeeping and the restaurant workers is excellent. You can easily access all major tourist sites from the hotel and the hotel’s rooftop terrace with a panoramic view of the surrounding area is an added bonus. The area around the hotel is safe and walkable and there are a few good places to eat around the hotel. We would highly recommend this hotel.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Olivia

Clean room

10/10

Exceptional

26 Sep 2025

Wade

There is no hot water no microwave and no refrigerator in your room it's always loud and it's only one guy at the desk that helps you as you arrive all the other ones have you stand there for ten to 15mins while they do everything besides helping you

Leisure Self

4/10

Poor

04 Sep 2025

Ishan

I would not book again, property was a worn out and the bathroom was dirty.

2/10

Poor

13 Aug 2025

Pedro

Should be not a Expedia hotel

Very old and dirty hotel, not for recommending.

Business

4/10

Poor

11 Aug 2025

Leevan

I didn't like the smell of sewer in my room at times. I hated that the maid stole my son's money and when we had dinner in their restaurant they couldn' t find change for us and suggested we go in the streets to find change knowing we don' t speak Portuguese!

Leisure Family

10/10

Exceptional

07 Aug 2025

Codrin-Constantin

Good dinner.

Leisure Friends

6/10

Pleasant

21 Jul 2025

Colleen

The property was conveniently located to everything and everything. The staff was very accommodating

Leisure Friends

10/10

Exceptional

13 Jul 2025

Fatou

🇺🇸 As an American visiting Brazil, I felt very safe and welcomed. Everyone was super nice, helpful, and friendly. The nightlife here is 🔥 busy — especially since you’re right in the city center. If you’re hoping for a quiet, relaxing night, just know this area stays active late 🌃.

📍 You’re walking distance to popular spots like the Arches of Lapa and the Selarón Steps 🎨, which is perfect for sightseeing. Breakfast 🍽️ in the mornings is nice, though it can get a little repetitive if you’re staying for a while. The staff was always accommodating and kind 🙌.

🛏️ The room itself was nice and comfortable, but the bathroom 🚽 felt a little dated — the toilet showed some yellowing and could use an upgrade. There were snacks 🍫 and drinks in the room, but they’re pricey 💸. It’s better to grab the same things at a local supermarket 🛒 for way cheaper.

🏊‍♂️ I wish the pool and gym 🏋️‍♀️ stayed open 24 hours (they close at 10 PM ⏰). But with Brazil’s famous beaches 🏖️ like Flamengo, Copacabana, Ipanema, and more nearby, you’ll have plenty of options to enjoy during the day 🌞.

Overall, it’s a fun and convenient spot if you want to be in the heart ❤️ of the action and experience Rio’s nightlife, culture, and energy ✨.

Leisure Self

10/10

Exceptional

25 Jun 2025

Alexander

Good

10/10

Exceptional

06 Jun 2025

SERGIO

all is ok

Leisure Self

10/10

Exceptional

27 May 2025

maria e

Tudo perfeito, Show

Business

8/10

Excellent

23 May 2025

Amita

Lived the breakfast, front desk staff very friendly and helpful.

Leisure Family

6/10

Pleasant

19 May 2025

Jasia

Our stay (my husband and I ) was average. The staff was lukewarm at best and the food (breakfast) wasn’t great in my opinion. There was some noise from the street but it wasn’t unbearable, and if we were in the bedroom we couldn’t hear anything at all. My biggest gripe was the parking. There is no staff member readily available to open the garage door, so most often you have to go and find someone on staff to open the gate with the remote. The garage is one way in and one way out, so it’s possible to have someone trying to come into the parking garage as you’re trying to come out which can easily result in a collision. I wasn’t expecting spectacular, but I was hoping for a little better.

Business Partner

2/10

Poor

15 May 2025

Manuel

Orrible

There were bedbugs in the room

Friends_and_family Family

8/10

Excellent

14 May 2025

Masoud

Good hotel with yummy breakfast

It was a nice hotel with friendly staff and good breakfast. Just requires a little maintenance in the shower/bathroom area as the shower cube was leaking water into the bathroom and also the sinks were clogged.

Friends_and_family Family

6/10

Pleasant

11 May 2025

Eric

This is a good location particularly if you're in Rio for United States visa interviews. The staff helped me a lot to get last minute documents printed, which I really needed and appreciated. However, the hotel needs updates to the infrastructure. We had air conditioning and toilet flushing problems in our room. Also, the parking system is a bit of a headache. But overall for our specific situation, the hotel met our needs.

Business_and_leisure Family

10/10

Exceptional

18 Apr 2025

Mike Kungambulu

I had a great stay! The food was good and the people around always eager to help and find solutions. I strongly recommend.

Self

10/10

Exceptional

06 Apr 2025

karen

The staff are really kind, the bed was perfect, I recommend this hotel with my eyes closed 👍👍👍👍

Leisure Family

6/10

Pleasant

05 Apr 2025

Adaliz

The bed was very old and very uncomfortable. The pillow cases had stains. And the bed didn’t have a fitted sheet on them. It was covered by a flat sheet which kept slipping off. In addition I kept itching when I laid down which had me mentally screwed because all I could think of was bed bugs. And yes I had bites but I’m hoping they were mosquitoes bites. The cheap towels was so horrible I was only able to use them once. One day instead of the housekeeper switching my towels, she hung it at the window for me to reuse smh!

Leisure Friends

10/10

Exceptional

30 Mar 2025

Agustin

Everything you need is near by!

Leisure Friends

8/10

Excellent

25 Mar 2025

Emmzzi

Property is near Lapa, so lots of places are walkable. Easy access for Uber pickup/dropoff. Front desk has access to activities to sign up for if you’re visiting and need something to do. Elevators are slow, can take a while and mine the weight limit.

Leisure Family

2/10

Poor

25 Mar 2025

Robert

The morning staff was unfriendly, they didn’t replace my towels, you can hear everything that’s going on, on the floor from your room

Leisure Friends

8/10

Excellent

22 Mar 2025

Gbenga

The staff were great. Housekeeping was good as well plus the location was central. The gym is not exactly functional because of the old and broken equipments. The bathroom tiles could use some fresh grout in certain areas and silicone replacement for the edges.

Leisure Self

8/10

Excellent

17 Mar 2025

Kevin

Bathrooms and pool are small. Staff is friendly and helpful.located near Lapa and central areas.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Pierre-Marc

Very nice hotel and beautiful view of the city mountains and surrounding Also very nice terrace on rooftop with pool amazing views and food is good

Leisure Self

6/10

Pleasant

21 Feb 2025

Julian

Room needs maintenance and proper beds to rearrange a double bed (ours had at least two inches of difference between right and left side). Good breakfast, pool and terrace need more light and staff to be around.

Leisure Family

6/10

Pleasant

18 Feb 2025

ANDREI

No so good

Leisure Self

2/10

Poor

28 Jan 2025

Nidal

I had to cancel my reservation I did not completed my check in. The hotel was
badwas very noisy the lady at the front desk she was very rude extremely rude they had me waiting for an hour to check in and then they were like 30 people in line to check in I flew for 9 hours and I waited there for 2 hours you wouldn't even talk to me or answer my question. So I told them to cancel the reservations and I booked myself in another hotel I don't recommend this hotel at all

lady at the front desk she was very rude

Business Self

8/10

Excellent

21 Jan 2025

john

All good inside

10/10

Exceptional

16 Jan 2025

irit

very happy overall

very happy overall

Friends_and_family Family

8/10

Excellent

06 Jan 2025

Jason

Enjoyed my stay.

8/10

Excellent

04 Jan 2025

Albert

Felt safe and staff is amicable

Leisure Friends

2/10

Poor

27 Dec 2024

Lizbeth Rendon

BEWARE — DO NOT STAY AT THIS PROPERTY. not only was my room dirty with mold but I FOUND BED BUGS and the personnel only offered to change the sheets. I had to demand them wash my clothes in HOT WATER free of charge to ensure I would not bring bed bugs back home with me. Absolutely awful and neighboring areas were dirty and filled with homeless people.

Leisure Self

6/10

Pleasant

22 Dec 2024

Rosilene

It wasn't what I booked. The AC wasn't working and they put me in a room with a window in front the wall and double bed even though I booked two single beds.

Leisure Family

10/10

Exceptional

20 Dec 2024

nolane

I loved the access to local scene as well central location and added amenities such as the pool and breakfast.

Leisure Partner

8/10

Excellent

14 Dec 2024

Etienne

Right in centro

I was expecting a better hotel for the nb of stars and reviews.
No clear indication to get to the gym, pool. The sauna was out of duty.
Mu air conditionner was leaking a lot: got lot of water on my laptop!!

Self

10/10

Exceptional

04 Dec 2024

Edgar

Great

10/10

Exceptional

04 Nov 2024

John Patrick

It was a very nice hotel friendly staff and facilities

Leisure Self

10/10

Exceptional

02 Nov 2024

John

Great hotel, room and bed were very comfortable. Breakfast was fine. Reception were always very helpful.
The area is in a \"party\" area of the inner city, lots of bars and restaurants, and character, though can be a little loud on weekends. The hotel is within easy walking distance (10-15 mins) of the cathedral and city centre, which was wonderful.

Business_and_leisure Self

8/10

Excellent

25 Oct 2024

Eduardo

good location

Business_and_leisure Self

10/10

Exceptional

05 Jun 2024

Richard

Good hotel in a convenient location

Great facility, friendly staff, good breakfast, convenient location on a quiet street in Lapa close to the cathedral and the Arcos.

Self

6/10

Pleasant

30 May 2024

Talita

Pretty good.

I really like this hotel. It has an amazing view. One issue that I had was the amount of flies while eating breakfast.
The staff was nice. The food is good the pool is good.
I loved the suite

Friends_and_family Family

8/10

Excellent

19 Apr 2024

Michael

Good place. Best in the area. But quality of breakfast has gotten worse.

4/10

Poor

22 Mar 2024

Mateus

Gente eu não esperava que pelo valor fosse um hotel tão básico e apertado, não que eu me importe mas realmente é assim apertado não se condiz com o preço. Café da manhã limitada com pães passados nada fresco achei tudo limitado. Localização é boa, porém por esse valor e estrutura era melhor ter escolhido um mais barato que você já espera isso, agora esse hotel ele realmente surpreendeu na desqualidade kkkk.
Recepção achei demorada mas o moço de noite super educado e gentil. Já na hora do check out tinha uma mulher super mal educada e grossa, nunca vou entender gente mal humorada trabalhando em recepção.
Conclusão: se quer pagar caro achando que vai ser bom escolha outra nesse padrão e veja as reviews antes, pq os mais baratos vão suprir bem mais. Agora se for pq não tem escolha, pode escolher e dormir pq só vai servir pra isso. Não é um hotel terrível mas no máximo 1 estrela e meia.

Business Self

6/10

Pleasant

02 Feb 2024

Eder

Good

10/10

Exceptional

16 Jan 2024

José Carlos

I like everything about it the hotel

Business_and_leisure Self

8/10

Excellent

19 Sep 2023

henry

The hotel is located in Lapa, where thereare good dining options and lounges/bars for a good time. The hotel is clean and the staff is very professional.

Leisure Self

8/10

Excellent

12 Sep 2023

Raquel

It was ok for the price

8/10

Excellent

15 Jun 2026

Julia

O quarto estava limpo, serviço de quarto é impecável. Tem um bom café da manhã, bem variado. A equipe de funcionários também é incrível.

O único ponto de atenção que foi desagradável: o banheiro. O box so chuveiro vira uma grande poça d'água, não tem bom caimento para o ralo ou o ralo não dá conta. A água sobe e passa o chinelo. O chuveiro parece que está entupido, a água não sai bem distribuída da ducha.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Alessandra Valéria

Café da manhã excelente
Quarto Limpo

Partner

10/10

Exceptional

14 Jun 2026

DEBORA A S KASEMIRO

Quarto limpo, cafe muito bom.

Self

10/10

Exceptional

14 Jun 2026

Bruno

Hotel bem confortável, com bom café da manhã e boa localização pra curtir a Lapa mas o que mais me chamou atenção foi a receptividade dos funcionários! Todos, sem exceção. Da recepção e manobrista a galera do café e limpeza! Sempre com sorriso no rosto! Isso é um grande diferencial nos tempos de hoje! Parabéns a todo o staff.

Partner

10/10

Exceptional

13 Jun 2026

Leandra

Recomendo, o hotel é bem aconchegante.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Carlos

Excelente atendimento, localização, estrutura e café da manhã

Self

8/10

Excellent

11 Jun 2026

osmario

Ótimo custo benefício, café da manhã atende bem, localização excelente, o único problema foi a bateria da fechadura que ficou apitando por 2 dias ate q fosse resolvido o problema

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

DENILCEA

Muito bom o atendimento do staf

Partner

8/10

Excellent

10 Jun 2026

Alisson

Limpeza do Banheiro poderia ser melhor. Equipe de funcionários tem q ser maior , muita fila

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Fabiane

Atendimento incrível, da recepção até a segurança

Self

10/10

Exceptional

09 Jun 2026

Luiz

Muito bom café da manhã, excelente localização e estacionamento.

Partner

10/10

Exceptional

08 Jun 2026

sandra

Impecável! Custo-benefício, localização, equipe de funcionários tudo muito bom!

Self

10/10

Exceptional

03 Jun 2026

Silvania

estava tudo otimo, funcionários prestativos, local no centro e pertinho de tudo. Super recomendo!!

Partner

8/10

Excellent

03 Jun 2026

Gustavo

Para quem deseja ficar próximo da Lapa e do Centro é uma ótima opção.

Self

10/10

Exceptional

03 Jun 2026

Rodrigo

O melhor de tudo é a proximidade com os principais pontos turísticos!

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Geraldo

Incrível. Equipe atenciosa e muito bem localizado.

Self

6/10

Pleasant

02 Jun 2026

Bruno

Melhorar o café da manhã, funcionários no café da manhã pareciam que nem ali queriam trabalhar, dando respostas ríspidas.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Pedro

Boa estadia. Bom custo benefício. Destaque para a equipe de funcionários prestativos e solicitos. A localização é muito boa. Alguns pontos de manutenção na estrutura carecem de maior atenção.

Partner

8/10

Excellent

02 Jun 2026

Gerson

Funcionarios prestativos , ambientes limpos e bem cuidados.

Self

10/10

Exceptional

02 Jun 2026

Henrique

Hotel bem bom. Café da manhã gostoso e quarto limpo. Bem localizado, no coração da Lapa.