Vila Gale Rio de Janeiro

Brazil , Rio de Janeiro
RIO DE JANEIRO, Rua Riachuelo, 124 - Lapa, Rio De Janeiro
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100 reviews shown

4/10

Poor

09 Mar 2026

RICHARD

Terrible staff super slow check in over 40 mins also slow check out . The staff need to learn how to deal with guests . The hotel itself is good and great pool but only open from 10 am . The area around the hotel is not great if it’s you first time in Rio .

Self

8/10

Excellent

04 Mar 2026

Steven

I love this hotel. This was my second stay in 10 months. My only criticism was check-in. There were 4 people ahead of me and it took almost a half hour to get to me.

Self

4/10

Poor

03 Mar 2026

Brooks

You may save money staying here instead of the beach, but you’ll quickly find of why once you arrive. My friends had broken AC and ants in their room requiring them to move units multiple times throughout our trip and if you want a drink by the pool you will wait your whole trip to get even the simplest of orders. And to the latter it’s not about being more patient or them being understaffed, it’s literally just poor service.

Friends

8/10

Excellent

27 Feb 2026

Alceir

Clean room. Excellent staff. The only thing i didn't feel comfortable in the area around the hotel.didnt feel safe.

Partner

10/10

Exceptional

23 Feb 2026

Alceir

All very good.very happy with my stay

Partner

4/10

Poor

04 Feb 2026

Mauro A.

O hotel é um 2 estrelas

8/10

Excellent

28 Jan 2026

Keith

Great facilities in hotel. Area around hotel is a bit scruffy

10/10

Exceptional

25 Dec 2025

Fiona

While the immediate surrounding area isn't suitable for walking + exploration, the hotel itself is an oasis that is such incredible value for money - we ate at the on-site restaurant for three dinners! The massages we received were fantastic also. We'd definitely return!

Leisure Partner

6/10

Pleasant

05 Dec 2025

Gonzalo

Decepcionado. Solo la recepción, la limpieza y el área de piscina me gustaron.
El bartender de la piscina desorientado, nunca me sirvió el drink que le pedí.
Aire acondicionado, tv, decoración de la habitación y baño antiguos
Desayuno desorganizado y frutas sin sabor.

Self

6/10

Pleasant

29 Nov 2025

Agnieszka

No water and no kettle to make tea or coffee. The staff barely speaks English and sends you from one person to the other. On our last day, I wanted to check if it was possible to have small breakfast packed and some juice or water, as we were leaving very early in the morning. I was send from the reception to the restaurant to ask. The guy in the restaurant ignored me when I talked to him. Took other 2 men first. Turned to me and asked me to type it to Google translate!!! Next, he said that I need to speak at the reception! I went back to the reception and… was told to deal with the restaurant! It looks like these people do not get any training in customer service. Of course, I gave up on asking. There were more issues with booking too. We just did not have a good luck at this hotel.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Deimantas

Location, pool, breakfast were good

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Gary

I very much enjoyed my stay at Vila Galé! The staff were excellent from check in to check out, the property itself is beautiful in an old, but updated colonial property. I stayed in one of the apartments right beside the pool and terrace, and even while you were situated with a walkway outside the room, I felt safe and comfortable enough to open the windows wide and take a nap or do whatever within the room. I would highly recommend this hotel to anyone who wants to explore the beautiful Rio de Janeiro!

Leisure Self

10/10

Exceptional

23 Oct 2025

carla

I found the hotel clean and well located close to the airport. I was surprised there was no bell man to assist with the luggage despite being at a 5 star hotel. This could be added. In addition, I was not able to order room service despite calling several times- no one answered. I very much appreciated the late check out and the front desk staff was great. Overall a a wonderful stay but a few things could be improved upon.

Business

8/10

Excellent

10 Oct 2025

Maria

The bar had a good options

Business_and_leisure Self

4/10

Poor

18 Sep 2025

Carlo jair

No limpiron nunca mi habitación, las areas comunes le faltaba limpieza y el personal solo hablaba portugues

Leisure Self

10/10

Exceptional

07 Sep 2025

Peter

Great rooms.
Friendly, helpful staff.
Beautiful breakfast.
Pool and surrounds are enjoyable.
Restaurants serving delicious food.

8/10

Excellent

21 Aug 2025

Karen

The location is great! The facilities are good, too. The room was good, too, but you can hear next door depending on the room assignment (some rooms share a door with next door, that’s why their noises will be audible). The bathroom is good; the shower head had the right pressure, but the lights could be brighter in there. I didn’t get the chance to experience the pool or the bar. Breakfast was wonderful, with many options of pastries, fruits, and omelets.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Robert

São Paulo

Awesome hotel that is centrally located for exploring the city.

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Francisca

This reservation was made for members of my family, with payment scheduled to be charged to the credit card registered in my Expedia account. I would not be present at the time of check-in.

On the day of arrival, my family contacted me to inform that the hotel was requiring the physical presentation of the credit card or payment in cash. When I spoke with a staff member, I was informed that the payment could be accepted as long as I sent an email confirming my details and attaching a copy of my identification.

I explained that I would not send a copy of any personal document but could authorize the payment via email or, if necessary, arrange for payment in cash. After speaking with the manager, the staff member agreed to proceed with the check-in upon receiving my email authorization and processing the payment using the card already registered with Expedia.

10/10

Exceptional

13 Aug 2025

Chelsea

The location of the hotel in the more local part of the city allowed for a more chill and authentic feel in Lapa. Plently of food, bars, and nighlife options were available next to the hotel. Staff was attentive and very helpful along with a beautiful property.

Leisure Self

10/10

Exceptional

08 Aug 2025

Alceir

Good location. Great staff

10/10

Exceptional

29 Jul 2025

Alceir

Grat location. Very helpful staff.

Leisure Family

10/10

Exceptional

27 Jul 2025

Alceir

Excellent staff.very clean good location

Leisure Family

10/10

Exceptional

09 Jul 2025

jose

The property is beautifully manicured.

6/10

Pleasant

03 Jul 2025

Dr. Nadia

An ok hotel with strategic location

The check-in was ok, but my room was so noisy despite I asked for a quiet one.. it also had a lot of broken stuff.. A/C.. door knob.. & so on.. they did change it to a bigger & quieter one, but again sometimes they would only provide one towel.. leave hair & tissues on the floor.. etc…

Friends_and_family Friends

10/10

Exceptional

06 May 2025

David

Lovely hotel

Good service, lovely rooms, great restaurant and pool

Self

10/10

Exceptional

30 Apr 2025

Roger

Great hotel

Great hotel, wonderful staff and good food.

Business

6/10

Pleasant

23 Apr 2025

Ioannis

The hotel seems old with respect to what I expected in the pictures. They are also very strict with check in time and in a city where flights from Europe usually land in the morning I felt it was predatory and cheap of them to charge me for an extra night.

Leisure Self

2/10

Poor

18 Apr 2025

Richard

We made a good choice in selecting this hotel. The surrounding area may be a bit sketchy, but the hotel facility and great English speaking staff made this hotel selection a great find.

10/10

Exceptional

06 Apr 2025

Steven

Beautiful hotel in the middle of everything.

8/10

Excellent

26 Mar 2025

Ana

I enjoyed my stay at this hotel. Would I stay here again? No. There was no iron or laundry service (you have to pay for it). The buffet is expensive, and the food is not great for the price (80-90 reais). Be careful—I was charged twice for the buffet. Keep your receipts if you pay with the attendant.

Leisure Self

10/10

Exceptional

24 Mar 2025

Carol

its nice

Lovely hotel in a run down area

Partner

10/10

Exceptional

19 Mar 2025

Bayo

Booked for 4 nights. Ended up staying for 9.

Big thanks to Everton and Manu for being so helpful at check-in.

My favourite place in Rio. I’ll be back soon.

Leisure Self

10/10

Exceptional

14 Mar 2025

Bayo

Having spent the last month travelling through South America with terrible weather following me wherever I went, I couldn’t wait to get to Rio and spend a few days just laying by the pool. As arrived at Vila Galé and was about to check in I suddenly realised that I’d left my rucksack in the back of the cab from the airport. Luckily Everton, who speaks flawless English, was on the front desk and immediately took charge. He managed to contact the cab driver who 10 minutes later appeared in the lobby with my missing bag. I then realised that I’d booked the wrong room but this was soon rectified by Muna who managed to sort of all out and place me in the room I’d wanted.

The staff are uniformly helpful, the breakfast buffet is plentiful, the pool is an oasis on the middle of Lapa.

My favourite place in Rio. This was my 4th stay. I’ll be back for a 5th soon.

Leisure Self

10/10

Exceptional

10 Mar 2025

Paul Andre

C'est vraiment un bel hotel dans un vieux quatier de Rio

Leisure Partner

8/10

Excellent

09 Mar 2025

Nigel

Hotel Vila Gale in the Lapa district of Rio is a great hotel with friendly and helpful staff. The breakfast was excellent and there is a large swimming pool and sunbathing area. Lapa is close to the Sambadrome during Carnival season, but the area is rundown and there are many rough sleepers on the streets. However, we did not experience any issues and loved all the faded splendour of the old buildings.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Jhan Carlos Ismael

I stayed from February 22nd to March 1st, and let me tell you, it was an incredible experience! The location is simply amazing, and the area is buzzing with energy. If you’re a party animal who loves being close to the action, Lapa is the perfect place for you. The hotel staff is absolutely fantastic - they’re friendly, helpful, and go the extra mile to make sure you have a great time. The rooms are spotless, and the cleaning ladies are incredibly friendly. I had an amazing time here, and there were no issues at all. Oh, and our flight was at night, so they were so kind to let us shower at the spa shower before our flight. It was a lovely touch!

Business_and_leisure Family

6/10

Pleasant

03 Mar 2025

Verified traveler

A nice hotel and room (which was quiet) and good breakfast. Terrible staff though. Unfriendly and even hostile, with 1 exception, although at check in he didn't explain all the amenities

10/10

Exceptional

22 Feb 2025

alvaro

Me and my Wife had a great experience Todu fue excelente . the place , beautiful Comida de lA Mañana Great . Staff excelente you can never believe the property inside the City and safe next to everything near only use uber is better and cheap . only i real did not like is some guest never tip and i am American we Tip were greatfull the employees deserve it . obrigado por tudo keep up the great work

Leisure Partner

8/10

Excellent

21 Feb 2025

John

Likes: great room size. Very quiet at night. Good block out curtains. Fast room service.
Dislikes: breakfast service chaotic…kept running out of plates, cereal bowls, paper napkins (cocktail napkins instead), slow replenishment of food and slow staff.
Guests unable to borrow iron and board. Only hotel ironing service available. Very limited bathroom toiletries.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Roger

Great hotel.

Great hotel in a good area near the cruise terminal.

10/10

Exceptional

31 Jan 2025

Robert

Serene spot for relaxation. Large pool long enough for me to swim laps. Spacious room with almost no street noise disturbance. Staff very attentive and kind, especially Guilherme and Vladimir at reception. Extensive breakfast selection with certain items cooked to your order.

Leisure Friends

6/10

Pleasant

23 Jan 2025

Cesar

It doesn’t feel like a 4.5 star hotel. The staff didn’t even bother to help with luggage or to say good morning. You get charged the water in the room. Most hotels give that for free. The pool didn’t seem all that clean either. It is located at a good spot since you have everything close by. Just be careful walking at night. It may not be safe.

Leisure Partner

6/10

Pleasant

20 Jan 2025

Martyn

This is a pleasant enough hotel in a very run down area of Rio. The hotel has seen better days. It uses Brazilian plugs but they have no adapters to lend or buy. The meal service is sketchy. Okay for a very short stay if you do not mind being a prisoner in the hotel at night. I stayed in a what was supposed to be a heritage room but most of the nice features had been stripped out.

Business_and_leisure Self

8/10

Excellent

20 Jan 2025

Natasha

I liked the breakfast and pool at this property. The neighborhood unfortunately has alot of homeless people on the streets and garbage but is good if you love music as the Lapa area has many music bars and restaurants. The staff is nice but they do not have too much knowledge about recommendations for swimable beaches and family activities.

Leisure Family

6/10

Pleasant

14 Jan 2025

Guadalupe

The property was fine but not the street

Leisure Self

10/10

Exceptional

21 Dec 2024

Xiaohua

Nice location, nice room, nice and helpful staff.

Leisure

6/10

Pleasant

04 Dec 2024

kirstin

Solo traveling female. I unfortunately cut my stay short here and went back to a previous hotel. I was booked here for 4 days, I am traveling to Brazil after visiting 4 countries before (in 1 trip). I had multiple rolling luggage (3) bapack totebag. The security guard was kind enough to take my largest luggage down the flight of stairs to reception. Once I was checked in, I was told my room was on the 2nd floor (pink buildings) and there was no elevator in that area. I asked if someone would be able to help with my bags, mainly just needed help with the 1 larger/heavier luggage (under 50lbs but just big for me) I was told no, they didn't have anyone. I found that odd and just said ok and went to my room. I lug everything upstairs to the room and it's ok.
The room is older, boutique style. The bathroom is decent but dated, there was shower gel provided as hand soap at the sink which i found odd but not a big deal.
Here's why i had to leave: mosquitoes. I understand it is tropical but the amount of mosquitoes i was swatting within the first hour was insane. I have stayed in hostels in Cuba and other parts of Brazil (Paraná) and didnt have them IN the room (also staff always offers to help you with bags). I ordered dinner delivery and sat at the pool area to eat and guess what I see, a bellman with a luggage cart bringing someone's luggage to the tall white building. So I'm not exactly sure what that was about.
I ultimately left after the first night and don't regret it

Leisure Self

10/10

Exceptional

02 Dec 2024

Robert

Very pleasant stay.

The staff was helpful and always had a member who could speak English. Food was great. The room, common areas and grounds were always well kept.

Business

8/10

Excellent

01 Dec 2024

Verified traveler

The hotel itself was great! Extremely helpful and nice staff. The location was however not the best. I didn’t feel safe walking around at night alone or even with my partner. A lot of homeless near by and a lot of people told me that theft is very high in that part of town.

Partner

8/10

Excellent

01 Dec 2024

Brian L

Food was just ok in my opinion. Breakfast was free but left a lot to be desired. Very clean and secure place but once you leave the premises you’re on your own and may see any and everything. But that’s all over Lapa. So if you’re faint of heart this may not be for you.

Leisure Self

10/10

Exceptional

27 Nov 2024

Verified traveler

Great place to stay

10/10

Exceptional

12 Nov 2024

Verified traveler

Everything was amazing

10/10

Exceptional

23 Oct 2024

Gerard

Review

The breakfast was great.

Self

8/10

Excellent

16 Oct 2024

ROBERTO

The property was beautiful

Leisure

10/10

Exceptional

15 Oct 2024

Renata Andiara

The architecture is wonderful, very attentive staff!

Business_and_leisure Family

8/10

Excellent

26 Sep 2024

Yu-Ji

The property inside is good but properly because of the value so breakfasts time is like a zoo. Out side of property has big area for night club, drinking so good for someone who needs a lot of party nights.

Partner

10/10

Exceptional

10 Sep 2024

Thaddaeus

This property is beautiful. There is an older section that has great character and architecture. This is where we stayed. It was a very great experience. There is also a more modern part of the property with all the modern conveniences. Once inside the facility it is very clean, safe, and inviting. However, the area of the city is less desirable. Like most cities, there are areas less clean and less safe. This is the area of the city that this hotel is in. Plenty of trash and unsavory smells in the area around the hotel. If you are a little adventurous and cautious this is a wonderful hotel to stay in. Again, the hotel and staff met or exceeded everything we could want for our trip to Rio.

Leisure Family

10/10

Exceptional

20 Aug 2024

Renata Andiara

Very good surprise

8/10

Excellent

08 Jul 2024

Barry Lee

Its a cool old building. Its self contained. But its in a noisy, rundown part of town. If this is the area you need to be in, its nice.

10/10

Exceptional

24 Jun 2024

Keith

This property is top notch! The neighborhood is lacking

Leisure Family

10/10

Exceptional

04 Jun 2024

Raul

This is a beautiful luxury hotel, renovated from an old historic building, great location in downtown, which also means that you are near the great music bars in Rio, but also the surroundings could get tricky at night. The breakfast and swimming pool were great. Overall, a fantastic option if you want to stay in the Lapa area.

Leisure Partner

8/10

Excellent

12 May 2024

Peter

To be fair the location isn’t the best Rio de Janiero can offer but if you seek a clean hotel with an amazing pool area at lower cost than this hotel will appeal.

Leisure Partner

8/10

Excellent

02 May 2024

Arran

You wouldn't expect it from outside, but it’s a nice, safe and a enjoyable hotel. We enjoyed it, including the location for sightseeing.

10/10

Exceptional

23 Apr 2024

Carol

Made to feel welcome by Vladimir. Breakfast great and impressed by the lady who made our superb omlettes

Leisure

10/10

Exceptional

13 Apr 2024

leciane

The staff was very accommodating friendly the rooms very confertable I would staff again for sure

Business_and_leisure Family

8/10

Excellent

07 Apr 2024

Beverley

The staff are very friendly & attentive. I would like to make a special mention to Sasha on reception who booked a tour for me which took a while due to coomunications issues with the tour operator, not Sasha. I think we focus too much on leaky showers etc & not enough on the hotel staff who really go out of their way to make their guests feel valued.

Leisure Self

10/10

Exceptional

06 Apr 2024

karl

Great location. Wonderful and helpful staff

6/10

Pleasant

27 Feb 2024

prarthana

Quiet hotel in busy area, staff could be more helpful (not sure if it was communication issue or attitude but were unable to get help with basic things)

Leisure Friends

10/10

Exceptional

19 Feb 2024

Ebrahim

The property is located in poor downtown neighbourhoods also inside property is like 5 star resort but out side a bit challenging to walk around.
We enjoyed staying there but try to be in hotel by 7 pm .

Leisure Partner

8/10

Excellent

15 Feb 2024

Chris

Amazing AC

This hotel is very well located in the heart of Rio de Janeiro. Upon arrival it was very hot outside, and I was delighted that the room came with fantastic AC to immediately cool down. The WiFi was fine, as was the restaurant. With the canaval happening, this hotel was a nice place to get away from the chaos

Self

10/10

Exceptional

08 Jan 2024

David

Me and my girlfriend spent the new years eve in Rio and we arrived a bit early to the hotel not aware we were ahead 3 hours from the UK. They took care of our bags while the room was being prepared. We have been provided with a great service from check in to check out!! Vladmir and Guilherme took care of us in the nicest possible way and and we loved the style of the hotel, the staff and the pool bar.
The breakfast is nothing short of extraordinary with a great variety for every taste and lots of staff taking care of the room. Next time I am in Rio I will be back to Vila Galé! Also is very close to the great Lapa nightlife which is amazing and vibrant! Obrigado a todos. David e Liliana

Leisure Partner

10/10

Exceptional

18 Dec 2023

Thomas

It’s a very nice hotel. The staff were very friendly, nice and helpful. We received the best service in the hotel from check in, check out, upload suitcases to Uber, at their restaurant, etc. The shower was excellent. The hot water came on instantaneously, almost as the Venetian hotel in LV. The price was right compared to the Hilton we just stayed before in rio.

Leisure Family

10/10

Exceptional

24 Oct 2023

Noah

Excellent service

Lovely hotel and excellent value

2/10

Poor

27 Aug 2023

Jessica S

The room was so noisy, echoing every sound from the hallway, including the elevator buttons being pressed. The room was shabby, with soiled curtains and a black mold growing in the rim of the sink.

Leisure Self

4/10

Poor

13 Aug 2023

regina

Not congenial atmosphere and lots of snobs walking around. The description of the apartment was deceiving and no views as they said it would have bur buildings with windows, windows, and windows. It was very expensive hotel and mostly business type. The parking lot was very expensive and very challenge to find a spot.....We would not go back.

8/10

Excellent

06 Aug 2023

Mark

Best Option in Lapa

We stayed at Vila Gale for 2 nights in room 203. It was billed a Jr. Suite I believe and was really an enormous single room with a separate double closet area and an enormous bath with 2 sinks. The hotel staff was excellent and the rooms and facilities were very clean. Disappointing was the quality of the breakfast and lack of dining options for lunch or dinner. We are vegetarians and could not eat at all in the restaurant for lunch or dinner. I would suggest getting a room poolside as this is very scenic and quiet. I would recommend!

Partner

8/10

Excellent

18 Jun 2023

Juan Pablo

I always stay there. It is priced lower than Copacabana because it is not in the best neighborhood but nevertheless is in a Bohemian part of the city with many bars and restaurants. Vila Gale feels like a little oasis in Downtown Rio.

Business Self

10/10

Exceptional

25 May 2023

Eric

Great location and the pool is fantastic.

Leisure Friends

8/10

Excellent

18 Apr 2023

Bronislava

Nice place to stay!

All was nice. We had a little issue with a toilet, and it was resolved in an hour. We needed an adapter-it was given to us at the front desk. I would suggest the hotel may allocate a space to iron clothes or to have a few irons available upon demands.

Partner

10/10

Exceptional

28 Mar 2023

Sobhi

Very Good

Although the local area was not great but it is near supermarket the hotel was very good and the staff were very friendly and hhelpful

Friends_and_family Family

8/10

Excellent

27 Mar 2023

Patrick

Great pool

The pool is a really nice size and space with great bar - more of a party pool for sure.

Service was a bit lacking - took nearly 45 mins to check out with huge queues all morning. Really difficult to get towels for the pool. Breakfast was excellent

Friends_and_family Friends

8/10

Excellent

21 Mar 2023

Erin

Great staff, great wifi, breakfast, air conditioning. It is very clean, staff are very friendly. Rooms are a bit basic, but totally a great value. Would stay again!

10/10

Exceptional

19 Mar 2023

Sobhi

Very Good

It was a very good stay but most of the staff don't speak English

Friends_and_family Family

8/10

Excellent

28 Feb 2023

Charles

Everything,
only the security could be a little more tighter, anybody can walk in!

Leisure Friends

10/10

Exceptional

27 Feb 2023

James

Staff was very friendly and helpful. Things went very smoothly. Really enjoyed our stay. We will be back here for sure!!

Leisure Partner

10/10

Exceptional

30 Dec 2022

10/10

Exceptional

20 Dec 2022

Eugene

It was a lot fancier than I expected. Overall I loved the hotel

Leisure Partner

6/10

Pleasant

08 Dec 2022

Jennifer

Pool and bar area very cool, but rooms seemed very basic, air conditioning didn’t blow too cold. No shampoo or conditioner was provided and for a 4.5/5 star hotel
I would expect this much. Hotel didn’t allow a guest to enter property I had to beg to allow my mother in law to just enter to come to my room for few mins.

Leisure Family

8/10

Excellent

15 Nov 2022

Aisling

A lovely room and lovely hotel. The staff, especially Martens at reception, were fabulous and helpful. Enjoyed a lovely massage at the spa but it really is just a nice room with massage tables. The location was good to walk to attractions in Santa Teresa and centro but didn’t always feel safe as a solo traveler. The dinning options are also limited, they only offer a buffer service for dinner which was disappointing.

Leisure Self

10/10

Exceptional

07 Nov 2022

Antonio

Wonderful. The hotel is great. I love the building and everything.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2022

Sandra

very nice Staff in special: Denise, Flavio, Antonio, Antonia, Daniel, Sergio, Natan, and Eliel.

Leisure Self

8/10

Excellent

27 Oct 2022

Sarah

Really lovely hotel but the area around it is not the nicest. I travelled alone and didnt feel very safe. Shame as i would recommend the hotel in every other aspect.

Leisure Self

10/10

Exceptional

21 Oct 2022

Michael

Super place if you’re looking to stay in Lapa

Very quiet hotel once you leave the hectic street scene unless rowdy neighbors. We were lucky, of the 7 days there, we had noisy neighbors just once. The breakfast was very good, staff helpful and the pool area was lovely even if we didn’t use it.

Partner

6/10

Pleasant

11 Oct 2022

james

One of my favorite stays in Rio, but I wish they didn’t start from scratch with me each time I arrive. It would seem they would have record of return visitors ?

Leisure Self

10/10

Exceptional

30 Jul 2022

Alessandro

Close to a lot of restaurants and bars in Lapa, easy access to them. Area around is not pleasant but you can get used to it. Hotel was full and no parking spots available. Room spacious and comfortable bed, nice shower.

Leisure Partner

10/10

Exceptional

16 Jun 2022

Proud

Great hotel in the Lapa/Santa Teresa area! Would definitely recommend. Reception (Eliel in particular was amazing) was great, friendly and prompt service and was accommodating when we checked in early and asked for late check out. The hotel room had everything we needed and was clean. The shower doors were a little noisy but not the end of the world. Beds and pillows were comfy for us. We didn’t get to use the pool but it looked beautiful and well kept. Breakfast buffet included was a great spread too, had an omlette station, hot foods, cereal, fruit, etc. Overall we were happy with our stay here!

Leisure Partner

8/10

Excellent

15 Mar 2026

Diego

Muito bom o local. A moça do café que prepara

10/10

Exceptional

14 Mar 2026

Anton

Gute Betten, grosse Zimmer, gutes Internet, schöner Pool,

Self