Name: Windsor Asturias Hotel
Address: Rua Senador Dantas, 14, Centro, Rio De Janeiro, 20031-203, BR

10/10

Exceptional

09 Jul 2026

Fatima

Tudo excelente.

Self

4/10

Poor

13 Jun 2026

Ramon

Definitely not a good experience

10/10

Exceptional

12 May 2026

SAMUEL

Staff was friendly…

Self

10/10

Exceptional

04 May 2026

Paula

Great location, very clean! I had to skip breakfast but dinner and room service were great. Staff very friendly and rooms were clean, just a bit cold for thin blankets. Overall I would recommend.

Family

8/10

Excellent

08 Apr 2026

Brian

Great view from rooftop bar, deck and pool. Very flavorful food from pool and dinner restaurant.

Partner

10/10

Exceptional

05 Apr 2026

Edwin

Good location

Friends

8/10

Excellent

28 Mar 2026

Mohammadali

Bathroom doesn’t have safety bar.
No couch in the room.
There was ladder from unfinished electrical job inside room.

6/10

Pleasant

19 Mar 2026

David

The Bar in the room was adequate. The main bar in the hotel was frequently unmanned and closed at 10.00 PM
every night- i did not use the gym

Business

4/10

Poor

25 Feb 2026

Carmen

The waiters were great but front desk was not very helpful. They did not a lot of information on things to do or see in the city.

Friends

6/10

Pleasant

26 Jan 2026

Joseph

The room was OK, somewhat basic. A coffee maker in the room would be appreciated.
The restaurant has a good breakfast, the dinner menu is just OK, nothing special.
The hotel staff is friendly, no problems there.

Leisure Partner

8/10

Excellent

23 Jan 2026

Leon

This is a complicated review. The hotel was very nice, rooftop bar was great, staff pleasant. I did have a problem with someone “checking” to see if we needed our room made up 3 hours after checking in, and the area around the hotel at night is dangerous. I was assaulted around the corner 7pm and no police came after the hotel said they reported it. Not the best part of town after dark. It’s a shame because the hotel is very nice.

Leisure Partner

4/10

Poor

11 Jan 2026

Jared

This hotel does not allow guests but nowhere on the individual website of Expedia is that mentioned. You spend hundreds per night, travel from another country to visit friends and family, and those friends and family aren’t allowed to visit you at the hotel or even at the rooftop bar. On top of that, they will charge you to add them to your reservation just I have the privilege of spending time with friends and family. Zero transparency ahead of time. It’s unacceptable. If this is your policy, make this clear.

Leisure Self

2/10

Poor

18 Dec 2025

Richard

The main problem: a tourist trap hotel, which extracts money from the guests. Hotel invents charges and just didn't return the whole pre-auth amount!

Business

6/10

Pleasant

07 Dec 2025

Marcelo

Colchão um pouco mole, não há luminárias ao lado da cama, só uma luz muito forte, o acesso às tomadas do lado da cama é muito ruim, o chuveiro poderia ser bem melhor . O staff é excelente, a comida do restaurante muito boa

Partner

10/10

Exceptional

05 Dec 2025

Luis

The room was very comfortable, the staff was very corteus and helpful. Leonardo in the restaurant was extremely corteus and attend us with much care. Carla in the front desk was very helpful.

Leisure Family

10/10

Exceptional

05 Nov 2025

Randall

Nice.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Christopher

Staff was friendly and professional. Room was nice and clean.

Business_and_leisure Partner

10/10

Exceptional

25 Sep 2025

Raymond

Very nice hotel but in a dangerous area.

6/10

Pleasant

16 Sep 2025

Adam

Fine for a quick stopover but I wouldn’t want to spend a long time here.

Leisure Partner

6/10

Pleasant

22 Jul 2025

vinicius

Good hotel but nothing out of the ordinary. Staff seemed limited so a line formed easily during check in and check out times. Breakfast buffet very limited. Room was ok, could have been cleaned a little better as we could see some dirt around the corners of the room. Pool is small.

Business_and_leisure Family

10/10

Exceptional

12 Jul 2025

Elaine

This hotel was wonderful. Super clean. Friendly staff. Truly a perfect stay.

Leisure Family

6/10

Pleasant

20 Apr 2025

Veronica

Good location in Lapa easy to see the sights and get transport

Leisure Friends

8/10

Excellent

27 Mar 2025

Nala

The hotel is great and next to everything. Staff is friendly and helpful just be aware cause its down town ans the area around the hotel is sketchy but if you stay in the hotel and go straight to your destination and dont walk around you should be good

Business_and_leisure Partner

6/10

Pleasant

25 Mar 2025

Fabiola

It is not located in a tourist area, location is very sketchy.

Leisure Self

10/10

Exceptional

24 Mar 2025

Margaret

Great roof top pool with view of city

Leisure Partner

6/10

Pleasant

15 Mar 2025

Alexander

Hotel was fine, if you’re really just there leave your stuff and of course sleep. Check in took forever and our key card didn’t work 7/8 times, which was an inconvenience headed up and coming back down, especially when you’re tired: not the worse for the price, would only recommend for the price.the breakfast was good too.

Leisure Partner

4/10

Poor

11 Mar 2025

Martyn

The hotel is clean and staff are nice. This is the city centre and it is not particularly safe at night time. The hotel decor is dated and the bed linen and towels are very tired. The rooms are in need of a modernisation and re-decoration.

Business Self

10/10

Exceptional

09 Mar 2025

Benedict

Check in time was over an hour waiting.
Breakfast was good. I felt secure in the building.

Leisure Friends

10/10

Exceptional

07 Mar 2025

Ingrid

Really a nice hotel has everything you may need
Great breakfast
Pool and bar very nice
Good stay

Friends_and_family Friends

2/10

Poor

05 Mar 2025

Samuel

Summary: Disrespectful, poorly staffed

-Expect check-in to take over 30 minutes
-During Carnaval, they tag you like cattle with a bright orange bracelet
-No signage of a dress code, but they'll make you put on a shirt in the lobby (even guys)
-They have ad-based internet which has a difficult time staying connected in the rooms
-They don't even have fitted sheets
-You must speak Portuguese to order room service
-Get to breakfast early! The room fills up and they won't let you in
-Expect to wait 5 minutes for the elevator, every time
-They tried to charge me for water from the minibar that wasn't consumed

And on top of it all...
I never saw one employee smile. It's like they're so miserable that they want you to be miserable too.

I've had better service at a Motel 6 in Atlanta.

I paid $150 per night for this?

Leisure Self

10/10

Exceptional

03 Mar 2025

Irene

I loved the staff

10/10

Exceptional

26 Jan 2025

Leszek

Close to the center, stopping.

Leisure Self

4/10

Poor

07 Jan 2025

Isabel

The people working at the front desk were very hostile to us from the get go. I wouldn’t recommend.

10/10

Exceptional

05 Nov 2024

Mutima David

Good

8/10

Excellent

27 Oct 2024

Claudio

Good value for a central location

Good value, comfortable room, clean and the breakfast was nice. It's located in the CBD near a subway and a tram stations. Unfortunately the pandemic has killed the region, so it's not as busy as vibrant as it used to be and it's recommended extra caution when walking around at night. Staff super friendly.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2024

Carlos

Great hotel near the US embassy.
6 minutes walk,
Not a tourist area. But during the day not dangerous at all.
Great breakfast. Nice roof top view. I can stay here again if l need to go to the embassy

Business Family

8/10

Excellent

11 Oct 2024

Michael

This was an \"OK\" hotel. A pretty central location, more of a business hotel - not your tourist, beach hotel. It was a very \"urban \" hotel with all sorts of folks in the streets around it.
I never felt unsafe however. You can certainly get a feel for the \"real\" Rio city environment here. Having said that, the staff was excellent, the facility was nice and clean and well maintained. The breakfast could use an upgrade and more variety. There is no parking associated with the hotel, however the nearby underground lot does offer discounts to hotel guests. The price seemed a little high to me for the combined package.

Leisure Self

10/10

Exceptional

19 Sep 2024

Lexuse Agnes

Right in the center with the locals lol the staff are very polite and serviceable

Leisure Friends

10/10

Exceptional

20 Aug 2024

Joao

Very cleaned and all service was excellent.

Business Family

10/10

Exceptional

30 May 2024

Gerson

No comment

Business Self

8/10

Excellent

18 Apr 2024

Helena

The staff is very friendly and extremely helpful. The property is older and the room we stayed in was not sound proof. We could hear everything the guests in the room next door were doing and saying. We could also hear the showers from the room upstairs and the one next door; which sounded like a freight train was going through our room. The only thing the “gym” had were two treadmills, one of which was out of order.

Business_and_leisure Family

10/10

Exceptional

10 Apr 2024

Diana Camila

Eu fiquei no hotel Windsor porquê é perto

8/10

Excellent

03 Apr 2024

Eugene

Clean, nice view at the top, friendly staffs, and good breakfast

Leisure Partner

4/10

Poor

07 Mar 2024

Tiago

Bad service. Terrible location. Very noisy hotel.

Business

10/10

Exceptional

06 Mar 2024

Ronald

Everything was great. Minor issue that the bed was a bit softer and breakfast starts earlier. I wasn't able to eat because my flight was early

Leisure Self

6/10

Pleasant

01 Mar 2024

Elpidio Alves De Souza

The hotel is ok, not a very good neighborhood. Some off the stuff are rude. I didn’t receive my VIP benefits!!!

Leisure Family

2/10

Poor

20 Feb 2024

kathy

not good experience

8/10

Excellent

14 Feb 2024

Flavio

Never book the 7th floor, terrible noise from the plumbing. Complained and was moved to 20th floor, no noise. Great staff 24/7. Dodgy dirty neighborhood but good location for many points of interest excluding beaches and Cristo Redentor.

Leisure Partner

8/10

Excellent

21 Jan 2024

Ward

Nice people on staff. Good firm bed

Leisure Family

2/10

Poor

23 Nov 2023

Brayden

Terrible experience restaurant was awful, pool was cloudy. Room was outdated and dirty.

6/10

Pleasant

30 Oct 2023

Vyuhgenics

Wifi was not working at all.

Business Self

10/10

Exceptional

22 Sep 2023

Radhika

Good experience

All was good - I really enjoyed staying there and kept going back for the eggplant parmigiana which was to kill for. Loved it there.

Self

4/10

Poor

12 Aug 2023

Maria

Bad experience

I was charged for an early check in, had traveled all night and asked for an early check in, although a small discount was applied, the experience was terrible. The mattress was very very old, uncomfortable, pillows the same, frizzed TV, air conditioner noice, not good at all. Pool cold, gym within 4 sq mts not what’s presented in photos. Will never ever stay again. Leo was nice.

Self

10/10

Exceptional

27 Jul 2023

Mauricio

Very nice hotel! Really enjoyed... good located for a great price! The room was super clean, the shower was amazing! By the way, Leandro (front desk) is a great worker! Excellent communication and recommendations from him! Tks a lot for him and all the staff

Leisure Family

2/10

Poor

20 Jul 2023

John

Tried to charge me twice, added expensive parking, tried to add breakfast which was already included , RUN do not stay at this hotel

Business Partner

2/10

Poor

24 May 2023

Walter

In the room 1404 bed located the way that my head was in the couple of inches from the bathroom entrance. There is no night stand for this side of the bed, no any nightstand light, no any power outlets for both sides of the bed. Just behind the bed in the middle in the wall we can find one power outlet and used it for both sides. Room is not sound proof at all. You can hear water streaming in the next room like it's in yours. No tea cattle in the rooms.
It was a horrible experience.

Leisure Family

8/10

Excellent

26 Mar 2023

Olga M.

Não tem estacionamento para hóspedes, o mais próximo tem desconto se você for hóspede, mas não pode tirar o carro porque eles cobram por cada vez que você faz, no final vc fica preso na área

Business Partner

10/10

Exceptional

22 Mar 2023

David

Windsor stay

Great room excellent restaurant Only drawback no so good part of town

Friends_and_family Friends

8/10

Excellent

14 Mar 2023

Andrew

We stayed 4 nights in January - as one of around 15 hotels around Latin America in similar price bracket. The hotel is well-located in Cinelandia with restaurants nearby, with very convenient metro just around corner with direct line to Copacabana and Ipanema. Friendly attentive staff on front desk. Good, standard Latin America-type buffet breakfast. Beds comfy and bathroom fine, Upstairs pool area underused.

Leisure Partner

10/10

Exceptional

16 Jan 2023

Garth

Location and friendliness of staff

Leisure Self

10/10

Exceptional

11 Jan 2023

Jessica

Everything was great.

Only request is if the bar on the roof top was functioning during early/evening. The drinks had to be ordered from the front desk and then had to wait at the pool, until it was brought up to the 22nd floor.

Leisure Family

10/10

Exceptional

01 Jan 2023

Emerlinda

It’s ok. Nothing spectacular.

Leisure Partner

10/10

Exceptional

19 Oct 2022

Richard Lee

Great Hotel staff was great

Leisure Self

8/10

Excellent

17 Oct 2022

Vaneza

The hotel is good, service is fast and food is delicious, but people are not that friendly, the location as well no to safe, I didn’t like that the bar at the swimming pool wasn’t available and they never did our room next day, internet was perfect is a good place only to go to sleep, no facilities or activities at the hotel and during the night is unsafe go around.

Leisure Partner

2/10

Poor

04 Sep 2022

James

Bad surroundings. Bad room. I can hear conversations from another room. Also, they don’t allow visitor(s) to go to your room.

Leisure Self

10/10

Exceptional

16 Aug 2022

Verified traveler

Wonderful!

Awesome folks ready to help out of their ways!

Partner

8/10

Excellent

10 Jul 2022

edson

Muito boa estadia

Leisure Family

10/10

Exceptional

15 Jun 2022

Marcel

all good

10/10

Exceptional

10 Jun 2022

Kamila

Very good place, comfortable, breakfast varieties. Employees are very kind and polite.

Business Self

6/10

Pleasant

09 Jun 2022

Gary

They asked for my card multiple times and checkout process was so long I almost missed my ride.

Leisure Friends

8/10

Excellent

28 May 2022

Gerald

It was close to the airport

Leisure Friends

10/10

Exceptional

07 Apr 2022

Gergely

This was a great stay. I like to stay in the Centro area, although very seedy and dangerous (not really touristy), but I tend to get very solid, good service at a very competitive price in this area. I am picky, but Windsor Asturias did not disappoint me. Check in was quick, professional and pleasant, Expedia VIP status was recognized, my request to have a quiet room was accommodated, I got a nice upgrade on the 20th floor and it was quiet, which I really liked. The view from the top/pool floor was amazing to me. Breakfast was fine, standard Brazilian. Don't expect luxury and be careful in the area. The hotel was clean, well organized and just problem-free. Happy to recommend and stay there again.

Business_and_leisure Self

10/10

Exceptional

13 Mar 2022

Andres

It located at downtown near to goverment offices and foreigner faciiities. Near the beaches and metro station.
Beaches and coast walkway.

Business_and_leisure Friends

10/10

Exceptional

30 Jan 2022

Daniel

Very nice property in the center of Rio. Good for public transportation and historic and cultural sites. Staff were very helpful.

Leisure Self

10/10

Exceptional

15 Jan 2022

Robert

Windsor Stay

Windsor Austoria was very welcoming when we checked in. The hotel was very clean and maintained well by the staff. Breakfast is from 6-10:30 and if you wanted you could ask the staff to bring it to your room for you to enjoy. The staff was always willing to help or answer any questions about tourism or areas/stores nearby. House keeping was very accommodating as well when asked to come back at another time if you weren’t ready for them to clean. A truly great hotel to visit. The pool was a decent size, able to fit about 10 people and the view from the top area is absolutely beautiful seeing a wide view of the city.

Partner

10/10

Exceptional

10 Jan 2022

jeff

Excellent hotel in service

This was an extremely well run professional hotel. The staff was friendly English-speaking and very sensitive to any needs. The breakfast in the lunch in the restaurant was excellent again very professional personal service. I would highly recommend this hotel for any international travel or local I was very pleased with my stay

Friends_and_family Family

10/10

Exceptional

08 Jan 2022

Cintia

Super recomendo

Hotel de excelência, os funcionários muito educados e atenciosos.

Friends_and_family Family

8/10

Excellent

31 Dec 2021

Ronald

The staff was friendly, many spoke English and were helpful in finding information on where to get a covid test.

Leisure Self

10/10

Exceptional

30 Dec 2021

Bruce

Basic hotel, clean and friendly staff at checkin. Low on amenities- only stayed 1 night.- good inexpensive option

Business Self

10/10

Exceptional

15 Dec 2021

Michael

Great hotel; awesome staff!

Perfectly situated in the centre of Rio; close to Santo Dumont Airport. My stay was comfortable, the rooftop had a memorable and gorgeous view of Cristo Redentor and Santa Teresa. The front reception, security, and room attendants were friendly and welcoming; the restaurant staff attitude could be better; espresso extra and not included in the breakfast.

Business

10/10

Exceptional

11 Dec 2021

elizabeth

Clean and organized.

Business Self

8/10

Excellent

07 Dec 2021

Michael

pessoal amigável - obrigado por me hospedar!

Safe area, affordable pricing, and properly located close Airport Santo Dumont and Cinelandia metro station, a departure point to visit the attractions nearby centro or in Zona Sul.

The staff were super-friendly -- reception, security guards, room service, and cleaners -- and they made me feel at home.

One feedback is to include the espresso made using the machine as part of the included breakfast.

Business

10/10

Exceptional

20 Nov 2021

Hasse

Very nice hotel and friendly staff 👌

Leisure Self

8/10

Excellent

06 Nov 2021

HORACIO

Atenttion and Location

Leisure Self

10/10

Exceptional

01 Nov 2021

Patricia

Service

Leisure Family

10/10

Exceptional

15 Sep 2021

CARLOS

Great service

Business Family

6/10

Pleasant

18 Oct 2020

Verified traveler

They forgot the shampoo in the shower. Other than that it was an ok hotel

Business Self

10/10

Exceptional

02 Dec 2019

James

Goo hotel in Rio

Helpful staff, spoke English. Good. clean room with ac.

Partner

8/10

Excellent

01 Dec 2019

JAMES

God stay in Rio

great location. Close to metro, sights and grocery

Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Very good , Love the city , location of the hotel is good

Business_and_leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

Central location, ideal to explore the city. Good transportation.

Leisure Self

10/10

Exceptional

29 Jun 2019

Verified traveler

Location in center, very short walk to subway and tram.

Friends_and_family Family

8/10

Excellent

15 Apr 2019

Verified traveler

Good location to downtown, value for money. Food options have potential for improvement.

Business Self

8/10

Excellent

28 Mar 2019

Verified traveler

Location is right where I wanted to be. The hotel is clean and the elevators are extremely fast.

Leisure Self

8/10

Excellent

23 Mar 2019

Verified traveler

The hotel is in a good place if you need to do something in this area. I could went to Arco da Lapa, Museun

8/10

Excellent

15 Mar 2019

Verified traveler

It's ok

I have stayed two nights in Windsor during the Carnival, location is fine, it was very busy and dirty on the streets, Reception staff were very helpful and friendly. Breakfast was ok, but not wow. Room was a bit old, AC were noisy and I could hear the noise of the room next to mine too. The cleaning service could be better.

Friends

10/10

Exceptional

11 Mar 2019

Verified traveler

Will come back again

We stayed for two nights during the carnival. The hotel is located next to a metro station which is very convenient for going to and from the carnival. Hotel staffs are professional and helpful. The hotel itself feels a little bit dated but amenities are still fine.

Partner

10/10

Exceptional

04 Jan 2019

Verified traveler

The location was great. The metro is close. Starbucks nearby and restaurants, bank and stores all in this area. Quiet and clean hotel

Leisure Self

6/10

Pleasant

01 Jan 2019

Verified traveler

Wore out towels if asked for an extra one a warning should be issue to you that they will inventory them at checkout, BK boufet poor, cheap and embarrassing for Brasil standards...

Friends_and_family Family_with_children

4/10

Poor

31 Dec 2018

Verified traveler

The staff at the reception where not really in to been nice and kind rather on defensive mode when kindly asked for help on extending the checkout for humanitarian reasons. they supously had agreed to help me spoken with an Expedia manager previously.

Any ways the hotel is ok, don’t expect not even 3 stars, even though there were some of the staff at night a young man at the reception really nice a bell boy very nice and wellcoming and the bartenders at the top floor that is the only nice place there is there, also the Manager seems to be very educated and accommodating but at the end bla bla bla.

Friends_and_family Family