Name: Socialtel Lapa
Address: Rua Visc. de Maranguape, 9 - Centro, Rio De Janeiro, 20021-390, BR

8/10

Excellent

21 Feb 2026

Ben

The staff were incredibly lovely and always helpful!

Friends_and_family Friends

10/10

Exceptional

04 Feb 2026

Vitória

Um ótimo hotel, atendimento maravilhoso.. Com uma boa localização!

Business_and_leisure Family

8/10

Excellent

02 Feb 2026

Olivier

Good

Leisure Self

8/10

Excellent

01 Feb 2026

Olivier

Good for value, central

Leisure Self

8/10

Excellent

14 Nov 2025

Sofya

Fantastic friendly staff and creative room designs. The breakfast was well prepared and healthy. The surroundings are quite noisy - we were unlucky to stay for the weekend, and had to listen to a night disco during the whole night.

Leisure Family

10/10

Exceptional

07 Nov 2025

Ronee

Went on a couple's trip - 1 night in Rio
Location: Perfect. Right off the main road, minutes from the the popular Selaron steps & walking distance from the Metropolitan Cathedral and other great attractions.
Staff: Helpful, fun and English-speaking.
Room: just as pictured. Clean, working AC & clean air
Vibe: Picturesque the roof top was a great night vibe - order a Caipirinha and just chill. Or have dinner before heading up to your room.

Leisure Partner

10/10

Exceptional

17 Jul 2025

manuela

I loved the bohemian look. Rooftop bar was a plus since I don’t know the area. Restaurant connected to hotel was a plus great food.

Leisure Family

8/10

Excellent

02 Jun 2025

Rachel

Window in our room wouldn't close, reception sent maintenance up promptly but it wasn't fixable. Also the tap in the shower had been spun out from the wall so wouldn't work, but we screwed back on ourselves once we figured it out. Mattress needed replacing or cleaning. Good location next to the selaron steps, markets and Lapa for food and bars. Breakfast had a nice selection. Rooftop bar was an added bonus. Quiet inside the hotel.

Partner

10/10

Exceptional

04 May 2025

Montez

Enjoyed my stay. The staff is really helpful and makes you feel at home. The weekend music performances on the rooftop bar were nice.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Mj

Friendly staff, tasty breakfast and environment had a good vibe.

Leisure

10/10

Exceptional

01 Apr 2025

Verified traveler

It was an amazing stay, I enjoyed it very much!

Partner

2/10

Poor

05 Mar 2025

Verified traveler

No spaces to work as was advertised. Room was very dirty and infested with cockroaches. Staff did nothing about the cleaning after I complained.

2/10

Poor

08 Feb 2025

Nicholas

.

2/10

Poor

08 Feb 2025

Nicholas

.

10/10

Exceptional

30 Jan 2025

Katarzyna

Great location in the vibrant Lapa neighbourhood

Partner

8/10

Excellent

02 Dec 2024

Dennis

Fun place to be with; the food being served is excellent. Staff are always friendly and accomodating

Leisure Self

10/10

Exceptional

02 Nov 2024

Oscar

It’s a awesome hotel they have a kitchen so you can cook and save money a library my room didn’t have hot water but maybe that’s normal in Brazil the area is kinda scary to walk around at night but in the day time is pretty safe

Leisure Self

10/10

Exceptional

02 Nov 2024

Javier Quintero

Jhgh

10/10

Exceptional

15 Oct 2024

Hector

Seline Lapa is the best

Leisure Self

10/10

Exceptional

01 Oct 2024

Brian

They have a bar on the rooftop with DJ, magnificent view of Lapa in the night, sometimes they close the bar at 10:30pm, you have a welcome drink from 5:00pm to 5:30pm so don't be late.

Leisure Self

10/10

Exceptional

10 Sep 2024

Dennis E

I liked that the staff was very accommodating and it was easy to find but I didn't like that YOU HAD TO LABEL FOOD OR DRINKS OR THEY GET THROWN OUT!

Leisure Friends

10/10

Exceptional

03 Sep 2024

Corinne

One of the best hostels! The dining options were great, the room clean, guard on duty (it's Brazil....). Pretty building. I was able to walk everywhere I needed to go.

8/10

Excellent

29 Aug 2024

Stuart

Standard Selina in not the best area. Nice rooftop bar, helpful staff.

Small dorm for 8, no towel provided.

Self

10/10

Exceptional

14 Aug 2024

Melinda

The staff are wonderfully helpful (and speak English!). They accommodated an early check in for us and allowed us to store our bags after check out due to a late departing flight.
Definitely recommend!

8/10

Excellent

01 Aug 2024

Holly

Good location & nice staff

The staff were super lovely and the property is in a good location.

The rooms are nice but I think we were just a bit unfortunate to get one without a working extractor fan which made the room a bit damp and smelly... we did let them know but we were only there for a short time!

Wifi was good

Kitchen could do with a few more spoons!

Partner

8/10

Excellent

24 Jul 2024

Liliana

Great location near the beach

Leisure Family

10/10

Exceptional

04 Jun 2024

Robinson

They are all the best!!

Leisure Friends

10/10

Exceptional

12 May 2024

Urssulla

Loved the stay and the party at the rooftop.

Leisure Friends

8/10

Excellent

13 Apr 2024

Akanke

I like the room. It was thoughtfully decorated and very clean. I didn’t find the staff very helpful or pleasant. It was like I was bothering them whenever I’d ask for information. It was the other guests who helped me when needed. The kitchen only had 2 spoons, no bowls, and 2 cups. I think it’s important to let people know that the Lapa area, at least near the hotel, has a lot of homelessness and people addicted to substances. I think having a Welcome Session to inform guests about the property, location, and public transportation options would be very helpful.

Business_and_leisure Self

2/10

Poor

10 Apr 2024

elwira

This hostel is a disgrace! I chose it specifically for its coworking space, but my experience has been a nightmare. The first night, I couldn't sleep due to loud toilet pipes at 3 AM. The second night, a man repeatedly tried to enter my room from 9 PM to 3 AM, leaving me terrified. Despite the supposed 24/7 reception, they were unresponsive. Now, Selina is refusing to refund me for the remaining stay, despite Expedia advising me to leave early. Avoid Selina at all costs.

Business_and_leisure Self

2/10

Poor

16 Feb 2024

Maria Paz

Dirty sheets. Awful experience.

Leisure Friends

8/10

Excellent

10 Nov 2023

Leonard

My wife and son enjoyed their stay even though their room did not have a tv. I cant remember if I saw that it would be so that is on me. All that matters is they enjoyed their stay.

8/10

Excellent

19 Oct 2023

STEPHEN

The hotel is located in the tourist area of Lapa in a good way.

Is best to get ESIMS before you get there so you can enjoy your touring with UBER because they are always around the hotel and saves you lots of of heartache due to language barrier.
The Rooftop bar is also convienently on top of the hotel.

I did not experience much noise either.

Leisure Self

10/10

Exceptional

15 Oct 2023

Miladys

Bn

6/10

Pleasant

15 Oct 2023

Mr peter

Good location for Centro. Check-in stuff great. Rooms are fine. It’s really a young persons hotel. Very loud until 10pm, DJs etc. Breakfast chaotic and not great, which is an exceptional for Brazil. That said, good value for money.

Self

10/10

Exceptional

06 Feb 2023

IKER ELI

Very good, Selina have different options for your budget, you can find hostel shared rooms or individual rooms at a very affordable rate. Property is clean and convenient location near Lapa

Leisure Self

10/10

Exceptional

06 Feb 2023

IKER ELI

Nice and clean, convenient location near Lapa

Leisure Self

6/10

Pleasant

18 Nov 2022

Verified traveler

I get what I pay for the stay is so cheap can't expect much like clean drapes, lack of bugs, soap in shower stall

Friends_and_family Friends

8/10

Excellent

13 Oct 2022

Cesar

Gostei das instalações, tem estacionamento bem perto do hotel, lugares maneiros para curtir a night

Leisure Partner

10/10

Exceptional

23 May 2022

SEUNG

It was great!

Business Partner

10/10

Exceptional

29 Jun 2021

Cesar

Great value for your money

Comfy large bed, stylish hotel, conveniently located, great coffee, friendly staff. Always a good choice to stay at Selina.

Self

10/10

Exceptional

11 Mar 2021

Gaetane

It was great, I stayed in the Suite+ and loved it. I visited the rest of the hostel and very clean. The staff was soooo nice and the volunteers as well.

Self

10/10

Exceptional

25 Jan 2021

Amr

Much much better this time!

I stayed here in Nov-20 and then again for new year. The first time me review wasn’t particularly good because I felt the room could be cleaner and the then new manager promised that the issues would be addressed. On my second visit I must admit they had really addressed the issues. The room was spotless, the sheets and towels were regularly changed and it felt like fresh! Highly recommend this place is you want to stay near the historic centre, Santa Teresa, Lapa, Glória etc.

Partner

10/10

Exceptional

06 Dec 2020

Verified traveler

Excellent stay!

Great stay. I would recommend. The staff was really nice and helpful. The new guy (can't remember his name but he recently came back from working in the U.S.) was really helpful and had excellent customer service. The area was convenient. The hotel was clean and well kept.

The only cons were

- No iron
- No first-aid kit
- The common kitchen area wasn't clean. Even though it is up to guests to use they should have standard cleaning since everyone's individual cleaning style is not thorough.

Also, a tip is to keep the key card in the slot to use the air conditioning and taking it out will cause it to go out.

Self

8/10

Excellent

20 Nov 2020

Amr

Can be great with a bit of TLC!

The hotel was nice but could do with a bit of cleaning, I had a mild rash from sleeping in the bed. The location is right in the centre of the night district (Lapa) and very close to the historic centre and the famous stairs but far from the beach.

Self

10/10

Exceptional

01 Nov 2020

JULIA

Good stay. Great personnel.
There's always a security person at the door. The night guard was the nicest, super polite and helpful.
The rooms are spacious. I paid for the mixed room, and staff was kind enough to put me in a girls-only room, as the hostel was not full.
There's a nice, open rooftop with a bar. There's also a bar at the reception. They have lively music on both of them somedays.
Big common kitchen, with a lot of equipment (but no glasses, be aware). There's also a cinema and a library.

I would stay there again.

Friends_and_family Friends

10/10

Exceptional

05 Mar 2020

Verified traveler

Great hotel - recommend

Stayed three nights at the Selina after Carnival. The hotel and staff were excellent. The hotel is situated in a central location. Great value for the price. Would recommend.

Self

10/10

Exceptional

10 Jan 2020

Lorenzo

Gem in Lapa

Gorgeous old building in the middle of Lapa, tastefully renovated and with a very chic decor. lots of social activities going on in and outside the hostel. Everything was perfect except our room was very noisy as it's a busy area and there's barely insulation from the outside noises. I loved it nevertheless.

Partner

10/10

Exceptional

23 Dec 2019

Verified traveler

Great stay!

Selina Hotel is in a great location! Rooms are updated and look chic and new. The bed was comfortable, wifi fast, air con strong. The room was big enough, it was reasonably quiet for a good night sleep (and the black out curtains were awesome). The hotel has a nice kitchen area downstairs and a ton of space to get work done. There is also a restaurant/bar downstairs. The highlight (other than location and comfort) was that there is a super fun rooftop bar with parties going on you get free access to when staying at the hotel. Would recommend!

No pool or TV in rooms, FYI.

Partner

10/10

Exceptional

12 Dec 2019

maximus

Location . Price

It’s my second time I’m staying in this hotel . Great location . Great people . Thanks for having me again ;)) I’ll be back ...

Self

10/10

Exceptional

22 Nov 2019

maximus

Great location .

Great location .reasonable price . And safe
Best for family , couples and solo .deponds of what sort of room you choosing and ur budget . I travel solo . And I love to be middle of party . If that you are looking for that’s a best place . My room was at 7th floor .just 1 level down roof party . I had to register my guest which actually make me feel safe and I appreciate hotel to keep us safe . Breakfast wasn’t the best but that doesn’t matter . Everything else was great ;)))
Thanks for having me . If I back to rio . That’s a hotel I’ll be choose in Lapa . Just walking distance from tourist attractions;)and party . thanks again

Self

10/10

Exceptional

28 May 2019

Peiyan

Such a great stay! What a charming place! Cheap also, definitely recommend it!

10/10

Exceptional

27 May 2019

Verified traveler

Thank you for such an amazing experience and time here in Rio!

Leisure Friends

10/10

Exceptional

06 May 2019

Verified traveler

It was a hostel with hotel standards but still had a great hostel vibe. The staff were super friendly and helpful and all the facilities were great additions

Leisure Self

2/10

Poor

03 May 2026

Maria

O HOTEL PRECISA URGENTE DE UMA REFORMA, TUDO MUITO PRECÁRIO

10/10

Exceptional

13 Mar 2026

vinicius

Quarto limpo e funcionários atenciosos.

Partner

4/10

Poor

09 Mar 2026

Luiz

o primeiro quarto oferecido estava com mofos no teto e nas paredes. pedimos a troca e fomos atendidos

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Leonilson Santos

Cama muito boa. Hotel agradável

Partner

10/10

Exceptional

23 Feb 2026

Sandreia

Ótimo atendimento e localização

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Marcelo

Café da manhã, quarto arejado

Friends_and_family Family

4/10

Poor

19 Feb 2026

Jubene

Quarto quente, café da manhã horrível.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

edikson enrique

Todo excelente la limpieza, la atencion y las instalaciones

Leisure Family

6/10

Pleasant

09 Feb 2026

Siberle

Bom atendimento e com excelente café da manhã. Faltou água durante a estadia

6/10

Pleasant

08 Feb 2026

Patricia

Então , fui à recepção pedir um adaptador pois as tomadas do 413 estão ultrapassadas e não são compatíveis com todos os modelos eletrônicos e não tinha né , água quente bem demorada de esquentar , se fosse um banho de emergência me atrasaria , ganhei dois drinks grátis o garçom decidiu por si próprio ontem à noite (sábado) a fazer os dois em um (nunca vi isso na vida) , fora isso café bom dentro da média camareiras simpáticas , seguranças simpáticos !

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Lisa

Equipe gentil, ambiente confortável e limpo. Tive problemas com o ar-condicionado do quarto, pedi pessoalmente para verificarem mas a “equipe de manutenção” não apareceu. O link de serviço de quarto também não funciona.

Business

2/10

Poor

04 Feb 2026

Mariosan

tudo péssimo. Quarto não condizia com as fotos. Não tinha a escrivaninha com a cadeira, sem telefone, atendimento apenas com whatsapp, que nem respondem direito, ar condicionado não funcionava bem, secador não funcionava e não tinham outro, mentiram que os secadores do hotel estavam com defeito. Sendo que um hospede estrangeiro disse que o dele estava normal. Wifi simplesmente inexistente. Pessimo!

Self

10/10

Exceptional

02 Feb 2026

PATRICIA

A arquitetura é linda
Café ótimo
Quarto maravilhoso
Cama confortável
A única coisa q precisa melhorar é o contato com hotel
Não tem telefone na recepção então como falar antes da vhegada

Partner

10/10

Exceptional

27 Jan 2026

gabriel leonardo

todo estuvo excelente. el personal son super serviciales. la habitacion biiiien. el hotel tiene buena ubicacion.al lado de la escalera seleron y el acueducto. tiene un restaurante que cocina riquisimo.mucha proporcion y economico.

Leisure Partner

10/10

Exceptional

19 Jan 2026

MARCO ANTONIO LOPES

Quarto limpo e equipe muito educada.

Business

8/10

Excellent

10 Jan 2026

Leonardo

A equipe é muito atenciosa! O local é lindo. O quarto é confortável, apenas necessita de manutenções em detalhes para ser excelente

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Vanessa

Quarto espaçoso, limpo e com ar condicionado. Hotel com estilo diferente e acolhedor.

10/10

Exceptional

05 Jan 2026

Marcelo

Ótima localização e aconchegante
Ótima comida também

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Monique

Equipe impecável !
Quarto confortável e limpo .

Self

10/10

Exceptional

08 Dec 2025

Fabiano

Chuveiro maravilhoso, arcondicionado funciona bem.
Unico ponto negativo é a qualidade da TV e a sujeira do cortina e persiana blackout

Partner

8/10

Excellent

08 Dec 2025

Aline

Me deram um “up grade” para um apartamento andar baixo , frente lapa e sem televisão ! O ar também não gelava ! Foi uma pegadinha na verdade, pelo que observei, estão em obra nessa coluna “nova”, e deram a justificativa de Up grande , sendo que estavam testando o apartamento mesmo ! Número 11!

Self

10/10

Exceptional

08 Dec 2025

Erica

O quarto é maravilhoso, a equipe super solicita

Partner

10/10

Exceptional

07 Dec 2025

Lila

Excelente experiência, quarto limpo, confortável, equipe atenciosa e educada, café da manhã muito bom, guardaram nossas bagagens até a tarde sem custo. Voltaria com certeza

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Louise

Tudo maravilhoso e acolhedor. Passei somente uma noite, mas me surpreendeu. Foi mais do que esperei.

Partner

10/10

Exceptional

25 Nov 2025

thais elita m

O hotel melhorou bastante após a mudança da administração. Atendimento muito bom, quarto confortável e um café da manhã completo.

Self

10/10

Exceptional

25 Nov 2025

QUENTIN

Hôte agréable bruyant le soir mais c’est Rio

Friends_and_family Friends

10/10

Exceptional

24 Nov 2025

Nomager

Excelente estadia!
O hotel conta com uma equipe bem preparada, educada e solicita. Os espaços coletivos são amplos, arejados e bem decorados. O café da manhã é delicioso e conta com uma variedade de alimentos e sabores para todos os gostos. Além disso, o rooftop torna a experiência/estadia ainda mais agradável (recomendo ir ao final de tarde). O quarto e o banheiro são amplos, diariamente limpos, ótima acústica, ar-condicionado em perfeito funcionamento. A única ressalta refere-se ao sinal de WiFi, que oscilava bastante. No geral, uma experiência positiva. Recomendo!

Self

10/10

Exceptional

17 Nov 2025

Alanie

O hotel é lindo, as pessoas são gentis e solícitas, é um lugar confortável e bonito, com comodidades agradáveis voltaria e recomendo! Fora que o pessoal da recepção é de uma generosidade e cuidado fora de série! Fui recebida com pompa ê circunstância!

Friends_and_family Friends

8/10

Excellent

16 Nov 2025

ISIS KAUANE

Boa estadia. Só não achei muita variedade no café.

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Mônica

Ótima estadia, camas confortável, café da manhã farto.

Partner

10/10

Exceptional

15 Nov 2025

stefani

Tudo perfeito

2/10

Poor

11 Nov 2025

Fabio Luiz

A hospedagem foi muito abaixo do esperado. Logo na chegada, o quarto apresentava odor forte de urina e falta de higiene. O banheiro estava sujo, com cortina mofada e chuveiro sem aquecimento e com baixa vazão. Os lençóis estavam sujos e havia luminárias quebradas. Apesar da reserva ser para quatro pessoas, havia apenas três toalhas — duas com o mesmo cheiro de urina.
O quarto adaptado para PCD não foi solicitado e comprometeu o conforto. Sou hóspede recorrente e percebi uma queda significativa na qualidade da limpeza e manutenção. Diante das condições, precisei encerrar a estadia após a primeira noite e buscar outro local. A equipe da recepção reconheceu o problema e informou que o caso seria encaminhado à supervisão e que eu teria resposta até segunda-feira, 10/11, mas ainda estou no aguardo.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Marcell

Fui surpreendido positivamente desde a chegada.
O hotel conta com uma estrutura fantástica, fachada linda, recepção e restaurante com com uma pegada irreverente mas sem perder o bom gosto. Quarto amplo e uma vista incrível para os Arcos da Lapa e Catedral Metropolitana.
Gostaria de agradecer pelo excelente atendimento do Mário e Thales. A simpatia e eficiência de vocês fizeram nossa chegada e saída muito mais agradável.
Segurança e camareiras também.

Friends_and_family Friends

4/10

Poor

04 Nov 2025

Vinícius

quarto limpo, café com pouca variedade, a cama do quarto 211 era a princípio confortável, porém, ao deitar e se movimentar na cama ela faz um ruído de madeira rangendo horrível, alto, impossibilitando o sono profundo

Business

6/10

Pleasant

03 Nov 2025

Gustavo

O hotel tem boas instalações, mas muito confusa a organização.

10/10

Exceptional

31 Oct 2025

Luis Fernando

Quarto confortável e excelente café da manha!

Partner

10/10

Exceptional

31 Oct 2025

ana vitória

Sim, excelente atendimento, café da manhã, egurança e acomodação. Parabéns!!!

Business

10/10

Exceptional

29 Oct 2025

Monica

O hotel e muito bom e mesmo com toda confusão que aconteceu no Rio, fomos muito bem atendidos e acolhidos..

Business Partner

4/10

Poor

27 Oct 2025

Giliard

Acesso ao rooftop negado

Nada a reclamar em relação ao atendimento, pois todos foram muito solícitos, do check-in ao check-out. O problema que tive foi em relação à cobrança do valor de 180 reais para acesso ao rooftop. A informação não estava disponível na página da hotéis.com e, para minha surpresa, a taxa era inegociável e para a gente acessar teria que pagar 360 reais, pois estávamos em 2 pessoas. As medidas cabíveis já estão sendo tomadas, pois tenho print de rodas as páginas do hotéis.com na qual não há nenhuma informação de que o local poderia ser cobrado à parte.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Eduardo

Gostei.

Partner

10/10

Exceptional

20 Oct 2025

Eduardo

Gostei muito.

Partner

10/10

Exceptional

19 Oct 2025

Gabriela

Quase tudo perfeito! Só precisa de pequeno ajuste!

Fiquei no quarto compartilhado, quase foi ótimo! O atendimento foi excelente do pessoal da limpeza aos recepcionistas! Minha única ressalva foi a higienização do banheiro que não era ideal e o fato do chão do quarto estar extremamente danificado por um vazamento do ar que claramente não foi consertado há tempos, no entanto os lençóis e toalhas eram ótimos e as camas tb!

10/10

Exceptional

18 Oct 2025

Bruno

Local lindo e muito confortável.

Partner

10/10

Exceptional

16 Oct 2025

Monica

Adoramos

Partner

4/10

Poor

09 Jul 2025

Luiza

Durante a minha estadia precisei trocar de quarto duas vezes por devido a problemas nos quartos.
No primeiro, a fechadura do quarto não funcionava. Ou não trancava a porta na nossa saída ou não fazia a leitura do cartão de entrada.
No segundo quarto, o piso estava danificado e, na primeira chuva, descobrimos a razão. A parte superior da janela estava sem vedação e chovia dentro do quarto. Ao solicitar mais uma mudança, o atendente do hotel sinalizou que teríamos que mudar de andar, porque outros apartamentos no mesmo andar que estávamos tinham o mesmo problema.
A limpeza do quarto só foi feita mediante solicitação na recepção e, ainda assim, faltavam itens de higiene pessoal.
Foi uma estadia desagrável e bem cansativa. Havia um esforço dos atendentes do hotel para resolver os problemas, mas tudo era muito era precário e resolvido no improviso.

Business

8/10

Excellent

29 Jun 2025

Juliana M a Silva

Arquitetura diferenciada, bem bonito. Bom café da manhã e boa infraestrutura.
Porém, achamos cabelo na parede do banheiro e na cabeceira da cama, isso assim que chegamos, sem utilizar nada.
A localização é boa, mas muito barulhenta. Quem quer descansar, ou usa abafador ou esquece.
Música, buzinas e gente gritando a noite toda.
Barulho externo mesmo.

Café da manhã gostoso, mas demora repor utensílios, todos os dias faltou algo, ora talher, ora copo, ora xícara.

Atendimento ok.

Partner