Name: The Commodore
Address: Portswood Road, Portswood Square, Cape Town, 8002, ZA

8/10

Excellent

06 Jul 2026

Sarvar

staff resepson not good Adel

Friends

10/10

Exceptional

25 Jun 2026

Crystal

.

Friends

10/10

Exceptional

22 Jun 2026

Omar Charles

Great location and accomodation.

Friends

6/10

Pleasant

01 Jun 2026

Sarudzai

Friendly staff,

8/10

Excellent

26 May 2026

Hayley

We had a one night stay at the commodore. Lovely, welcoming and friendly staff. Nice room but the air con was very noisy and had to turn it off because of this overnight. Otherwise, I couldn’t fault this hotel.

Partner

10/10

Exceptional

26 May 2026

Glen

Great location, friendly & helpful staff. Large room, comfortable bed with quality linen. Great buffet breakfast, good coffee. Welcoming lounge & bar.

Self

10/10

Exceptional

16 May 2026

Debra

Great location in V&A. wonderful outdoor space,

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Graham

It is a good hotel that we have used before, mainly because of its location in easy walking distance from the V&A Waterfront.

Partner

10/10

Exceptional

20 Apr 2026

Sean

The food in the hotel was excellent. Breakfast was so fresh and a fantastic selection to choose from including a freshly made omelette of your choice cooked in front of you. Dinner was also very good. Our room was excellent and staff were wonderful.

Partner

10/10

Exceptional

12 Apr 2026

Valerie

We were very happy with our stay at the Commodore and would recommend it highly. Before our stay, I was concerned about location, but it’s a very easy walk and safe walk to the V&A waterfront. The breakfast was excellent. The actual dining room while we were there was closed for a few days as they did some work on it, but the outdoor dining area was opened as was the bar area so I think they handled that situation very well. We ate dinner there one night and the food was excellent, but the service could have been better. We had a suite on the sixth floor and it was wonderful with a lovely view.

Partner

10/10

Exceptional

10 Apr 2026

Gary

It was good

Self

8/10

Excellent

05 Apr 2026

Bronwyn

Fresh and good health selection.

Room was clean ,a few stained towels. Given a dodgy ironing board.
No gowns or slippers in the rooms had to be requested. Room near the parki area so alot of movemen until late.. maybe sound proof abit.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Valerie

Hotel and rooms were good. Spacious and clean. But very noisy. If it wasn’t the next room being very loud, it was strange mechanical noise coming from the corner of the room. Didn’t sleep well.

Self

10/10

Exceptional

02 Apr 2026

Charlie

Lovely Hotel, Great location!!

Partner

6/10

Pleasant

27 Mar 2026

Caroline

The hotel is definitely showing signs oif the need for a refurb. Tired flooring in bar and restaurant, ridiculously noisy AC units, doors to balcony need updating as do the bathrooms.
Staff were generally excellent and breakfast selection was good.
I stayed in a 6th floor Deluxe Executive room but overall I felt I was paying for the location rather than any other luxuries.

Self

10/10

Exceptional

25 Mar 2026

Maria-Cristina

Home away from home. I stayed at the Commodore half time of my visit of Cape Town and I loved it! It is a bit pricy than other hotels but it is so worth it! First, great spacious, comfortable and quiet room with a view of the pool. Second, I enjoyed their awesome immaculate sauna and steam room + gym, which provide relaxing comfort. Lastly, their staff is attentive without being overwhelming and chasing you for tips, like in the other hotel I stayed. For example, I needed an extension with a converter to charge my phone and use my electric brush, and the maintenance gentleman (Edwin) came and helped and made sure my room was at the right temperature and I knew the channels to watch movies (so sweet!) thanks Edwin! Finally, the breakfast has so many yummy options that I did not have enough time to try it all. All in all, I would always come back. What a nice, cozy and well located hotel!

Self

10/10

Exceptional

23 Mar 2026

Andrew

Very nice hotel with great location

Business

10/10

Exceptional

22 Mar 2026

Ash

Excellent location, lovely hotel with wonderful staff. Gym pretty small but serves the purpose.
Overall very hotel with amazing staff and close to V&A

Partner

10/10

Exceptional

21 Mar 2026

Brian

Friendly & Professional Service.Room cleaned promptly on request .Excellent Breakfast and service .The restaurant was also a good venue for an Evening Meal

Partner

10/10

Exceptional

20 Mar 2026

Stephen

Staff are great and so is the location

Self

10/10

Exceptional

15 Mar 2026

Peter

Ideally placed just a few minutes walk from V&A waterfront.
Great hotel, would definitely stay again.

Partner

8/10

Excellent

13 Mar 2026

Ian

Great location just outside main Waterfront area. Classy nautical theme decor however parts of the hotel do show its age. Great value for money and super friendly staff

Partner

10/10

Exceptional

12 Mar 2026

Julie

Had a fabulous stay at the Commodore.
Close to the waterfront. Amazing breakfast and wonderful staff.
Just a shame the air conditioning was so noisy.

Friends

10/10

Exceptional

12 Mar 2026

Verified traveler

A lovely hotel with great staff. Nice big bedroom but air con was very noisy and inefficient. Everything else was very good for a short city break as walking distance to everything

10/10

Exceptional

11 Mar 2026

Robin

Clean room and good bar

Business

10/10

Exceptional

10 Mar 2026

Caroline

Excellent location - 5 mins from v&a waterfront. Hop on hop off bus stop 5 mins away too. Lovely staff. Very nice breakfast and had 1 evening meal which was lovely. Really enjoyed our stay

Partner

10/10

Exceptional

06 Mar 2026

Stephen

Easy access to waterfront and plenty of shopping and dining options

8/10

Excellent

06 Mar 2026

Graham

Good location near V&A waterfront

Partner

10/10

Exceptional

01 Mar 2026

Ian

Fabulous hotel, great location and good value

Partner

8/10

Excellent

21 Feb 2026

cynthia

Very nice, the room was clean and staff was curious.

10/10

Exceptional

20 Feb 2026

Ian

Location is fantastic, cross a road and you're in the thick of it in the Waterfront. Area felt safe. Room was average sized, but nice and clean, with comfortable bed and decent shower (no bath in our room). Staff are excellent throughout...reception, concierge, restaurant, cleaning...can't fault any of the people who were friendly and always helpful.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Omar

Location was great. Staff were super friendly and food at the restaurant was great. It’s a good place to stay if you are visiting the city first time. You can get to most places from here and area is incredibly safe.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Alok

Amenities are poor, no water, bad shower, bad basin

Business Self

10/10

Exceptional

07 Feb 2026

Alun

Good breakfast, good location

10/10

Exceptional

05 Feb 2026

Katy

Beautiful room with a fantastic view of table mountain, very convenient for the V and A. Amazing service very helpful friendly team of people. We will be going back..

Partner

6/10

Pleasant

31 Jan 2026

Pooja

Staff were polite but not particularly welcoming. I asked for a cake or decor twice as we were celebratkng a birthday, they acknowledged that but did nothing - thusnisnpoor for the price point.
Facilities are nice but rooms are small. Syjtes are very poorly designed, no privacy for shower or bath.
We requested a twin room and were given a double so we needed s fold away bed which was delivered and set up promptly.

Leisure Family

10/10

Exceptional

17 Jan 2026

Kay

Lovely room, good facilities and lovely ool

Leisure Partner

10/10

Exceptional

10 Jan 2026

Luther

Great place to stay with an amazing proximity to activities. Amazing sights from balcony and great staff 24/7

Business Family

10/10

Exceptional

06 Jan 2026

Thomas

This place was perfect in every way. Great room, great location and great food. The pool and gym were a needed bonus.

Leisure Self

10/10

Exceptional

04 Jan 2026

Werner

Location and view was amazing

Leisure Partner

8/10

Excellent

29 Dec 2025

Darrian

Good

Leisure Self

8/10

Excellent

04 Dec 2025

Lorna

We had a very difficult start, to find (without any notification) that the pool was out of use for refurb. We were steered towards pool at neighbouring property, Portswood. After some strong representations from ourselves, the issue was picked up, with good grace, by Simon and Melissa who - for us - saved the reputation of the hotel. The pool reopened looking good on our last day.

Partner

8/10

Excellent

29 Nov 2025

brian

When I was staying there the renovating the pool would be nice to know about that before I turned up. Yes there was another pool to use but it was a bit of a hike. The other thing is a little bit disgruntled about the flexibility. I had to change my plans and I gave him three days notice to shorten my trip by a day. They were capacity and probably rented out my room but they wouldn’t give me a credit for the last day.

Business Self

10/10

Exceptional

29 Nov 2025

robin

Very nice hotel.. will book again

Business

2/10

Poor

27 Nov 2025

Chris

The swimming pool was being rebuilt. No notification of this was given on booking with Hoteks.com. The noise was terrible with drilling throughout the day. Through breakfast to early evening. I videoed the carnage and will be uploading to social media.

Business

6/10

Pleasant

27 Nov 2025

Leslie

The room itself was comfortable however, the AC did not work for the entire duration of our stay. In addition, there was a bad smell in the bathroom - I am certain this was from the drain.

8/10

Excellent

20 Nov 2025

Paul

room was well maintained on a daily basis by pleasant staff,
all staff were very professional and aiming to please.

Partner

10/10

Exceptional

09 Nov 2025

Fidel

Room very clean. Staff friendly and helpful.

10/10

Exceptional

03 Nov 2025

Stephen

Staff were friendly and helpful, location is great for the waterfront

10/10

Exceptional

26 Oct 2025

Reshini

Excellent

Partner

10/10

Exceptional

24 Oct 2025

Katie Elizabeth

Amazing staff, very clean and loved where the location was at. Always felt safe around there. Beautiful!!!!

Leisure Partner

10/10

Exceptional

21 Oct 2025

Eric

Very clean very well kept well serviced place. Great location near the waterfront, but not in the middle of the hustle bustle.

Business

10/10

Exceptional

11 Oct 2025

Slawomir

Really good breakfast

Business Self

8/10

Excellent

03 Oct 2025

paul

Very disappointed to find my (long time) prebooked suite not available for 1st night...hotel compensated adequately but still very unhappy to have to use an inferior room for 1/3rd of our stay

Leisure

8/10

Excellent

30 Sep 2025

Clare

Friendly staff. Great location. Unfortunately the pool was being refurbished and we had a slight panic before check in as the hotel sent a confirmation through the day before arrival with the wrong dates. We couldn’t get hold of anyone to speak with. It was all fine on check in but caused some stress in advance.

Partner

10/10

Exceptional

26 Sep 2025

Andre

All staff were wonderful. Petronella at the front desk is exceptional.

Leisure Self

10/10

Exceptional

24 Sep 2025

Evelyn

I was looking for a hotel close to the V&A Waterfront where I could walk to the waterfront and feel safe. This hotel fit the bill and I have to say it felt really safe walking the few blocks to the waterfront even when it was dark. Location wise, it was perfect for me.

The front desk staff was also excellent. I dealt with a number of them and they were uniformly helpful, friendly and professional.

The hotel also serves up a very good buffet breakfast.

Highly recommended.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Dr.Alan

The Amazing Commodore Hotel

An amazing hotel. Attention to every detail. Highly recommended!

Partner

10/10

Exceptional

02 Sep 2025

Monica

An amazing vacation

Our stay was amazing. The staff were wonderful. The breakfast, which was included in our stay, had a great selection and was delicious. Everyone went above and beyond to make our stay very special.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Andre

Overall very good with excellent front desk and dining staff. Could not evaluate housekeeping other than they seem to be doing an excellent job behind the scenes.

Leisure Self

10/10

Exceptional

26 Aug 2025

Noel

The room was very warm and welcoming and the breakfast was very good bathroom was also spacious I really liked my stay there and the staff was fantastic

Leisure

2/10

Poor

27 Jul 2025

Lironne

Stay Away

I booked 3 suites and a regular room for 5 nights. 4 days with no hot water. Each day we told the front desk and they said they would call maintenance with no sumpathy. We had a busy work trip and could not shower. Day 2 the water started smelling really bad, a toxic chemical smell. The hotel guests were not notified of this. On day 4 When we asked we were told they were “purifying” the water. I asked why we were not notified and magically within an hour we received a letter under our door notifying us. We had to use bottled water to brush our teeth. Bottled water was not replenished daily either.
On our last day my son got violently ill with a stomach virus. We took him to a doctor and was told that it was due to contaminated water most likely from the hotel purification.
Hotel did nothing to offer alternative solutions or compensate besides offering a free dinner at there restaurant on the last day. 2 star hotel at best.

Hotel management has not acknowledged or responded to date.

Business

10/10

Exceptional

17 Jul 2025

Wanda

The service was great!

Leisure Family

8/10

Excellent

12 Jul 2025

Dhiren

Good location. Excellent breakfast. Rooms are a bit old but clean and well kept. Great place to stay in Cape Town.

Leisure Family

10/10

Exceptional

11 Jul 2025

Amanda

👌

Leisure Family

10/10

Exceptional

02 Jul 2025

Colene

This was an absolute great hotel!!! I will definitely stay here again. Very clean and the staff are amazing.

Leisure Partner

8/10

Excellent

18 Jun 2025

Donnie

Great hotel but a little bit expensive

Leisure

8/10

Excellent

18 Jun 2025

Donnie

Nice hotel, friendly staff, clean

Leisure Family

10/10

Exceptional

12 Jun 2025

Rami

Wonderful location and great staff. Especially Ricardo did extra effort to make sure we get a great experience. The hotel is close to the waterfront which is a main advantage. While the rooms could be slightly enhanced. Also, why ask about the arrival time if none of the rooms will be ready at that time?!

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Crystal

Beautiful hotel with easy access to shops, restaurants and entertainment.

Leisure Family

4/10

Poor

09 Jun 2025

Stefanus

Hotel is deteriorating. They gave us a room without any view.

Partner

10/10

Exceptional

05 Jun 2025

Johannes

Greta hotel and surroundings

Leisure Friends

10/10

Exceptional

12 May 2025

Leslie Elise

Lovely hotel in great location. Very friendly staff.

Leisure Friends

6/10

Pleasant

12 Apr 2025

Verified traveler

Basic but good location

Good location, basic rooms in need of upgrading - awful aircon system from the 1950s it would seem - very noisy!

Business

4/10

Poor

05 Apr 2025

Bryan

I was very disappointed. The property was run down, maid service was very poor, furniture was worn, one day we only had lukewarm water in the shower.

The maid did not come during the day. So we called in the late afternoon requesting sheets, towels and coffee. They changed the sheets and took the old towels but did not bring any towels or coffee pods. So we called later in the evening and they brought towels but only sugar - no coffee. Just limited attention to detail and service.

At best this is a 3 star hotel. I would never stay here again.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Daniel

The Commodore was a great hotel with easy access to the V&A Waterfront. Amazing location. Great staff. Nice pool area. Our room was a suite - light and airy with a nice balcony and view towards Table Mountain.

Leisure Partner

8/10

Excellent

31 Mar 2025

arthur

I will stay was very good. The amenities are excellent, but the hotel is showing its age.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Jennifer

Property was immaculate and staff were very friendly and helpful.

10/10

Exceptional

26 Mar 2025

Denise

Great location, only a 10 minute walk to the V&A area where all the bars/restaurants/shops are located.
Amazing breakfast which an amazing choice of options. Fantastic selection of fresh fruit in particular. Staff were very friendly and helpful at all times. Room was spacious and clean.

Leisure Friends

6/10

Pleasant

15 Mar 2025

Graham Jack

More practice required…

The female reception staff were surly and disinterested and arrogant. I unfortunately can’t name the individual because my post will then not be accepted, but I don’t think TATUM O’Neill would check into this hotel……the male reception staff were delightful.
The porters were very helpful and the housekeeping good.
Hotel overpriced for what is offered.

Partner

8/10

Excellent

12 Mar 2025

Brian

Staff were great, very good breakfast, room clean but bed to hard for poor old me.

Self

10/10

Exceptional

12 Mar 2025

Susan

Loved Africa

2 couples from Minnesota
Arrived after dark from flight in Nelspruit, was greeted so nice ! Rooms were spacious and clean, great sheet😂
Had evening dinner rite next door, where we returned for the included full breakfast ( excellent!) with room purchase
Would tell any of our family and friends 100% recommend!

Partner

10/10

Exceptional

10 Mar 2025

Tina

Lovely stay

Leisure Partner

6/10

Pleasant

07 Mar 2025

David

Only stayed for two nights.
The Waterfront area has become very busy and noisy

Leisure Partner

8/10

Excellent

03 Mar 2025

Lorna

Good option.

Commodore an excellent choice for waterfront, charming staff. Hotel itself is a little tired or outdated, but not an issue.

Partner

10/10

Exceptional

01 Mar 2025

Cathy

We had a shaky start to our vacation due to missing luggage, a very late check-in, and the rooms we booked not being available. However, Ricardo and Alan went above and beyond to make sure our luggage was picked up and we had great rooms! Love them! Would definitely stay here again!

Leisure Friends

10/10

Exceptional

24 Feb 2025

Martin

Great location

Great location and hotel

Business

8/10

Excellent

21 Feb 2025

Kalpesh

Really liked the proximity to V&A waterfront.

Business_and_leisure Partner

10/10

Exceptional

21 Feb 2025

Graham

Pre cruise stay

Great location a short walk to the V&A waterfront. Nice room on Executive floor 6. Friendly staff in the pleasant bar.

Partner

10/10

Exceptional

20 Feb 2025

Aladji

Hotel is conveniently situated by the Waterfront. Very safe neighborhood. The breakfast is a hit, we didn’t need to find a different place for breakfast. Excellent service and friendly staff at bar and kitchen

Leisure Partner

8/10

Excellent

17 Feb 2025

Tom

Excellent location and excellent font of house staff.

Business Self

10/10

Exceptional

14 Feb 2025

Jan

Our 6th time here and very convenient for walking into the Waterfront or a longer but scenic walk to Sea Point

Leisure Partner

6/10

Pleasant

08 Feb 2025

Darren

We picked this hotel due to location to the Waterfront - it was a good choice just 5 mins walk from the Waterfront. Hotel breakfast was good - staff professional. Rooms a bit tired and could do with a refurb.

8/10

Excellent

04 Feb 2025

Barry

incredibly old hotel room - the carpeting definitely needs changing, there was only 1 usable power outlet, the shower drained very slowly and the AC unit made ruckus.

the breakfast buffet was good, it's located next to lots of restaurants and the staff was friendly and polite.

Leisure Partner

6/10

Pleasant

03 Feb 2025

Lynn

Average hotel , good location, staff not very helpful

Leisure

8/10

Excellent

03 Feb 2025

Margaret

Great location & easy walking to the V&A waterfront. Staff very friendly & helpful. Concierge very good. Rooms are spacious and bed & pillows very comfortable. Would stay again!

Leisure Partner

6/10

Pleasant

28 Jan 2025

Erika

Staff very rude
Room vrry runned down
Only good thing about the hotel is the location

10/10

Exceptional

26 Jan 2025

Abdul

Great customer service and great accommodation

10/10

Exceptional

22 Jan 2025

Terry

Great hotel - rooms are spacious, dining is excellent. The staff are friendly and helpful. Hotel is located close to V&A waterfront area. Happy to recommend it and would definitely stay there again

Leisure Partner

10/10

Exceptional

21 Jan 2025

John

Our new favourite hotel in Cape Town

We have stayed at the V and A waterfront before and the Commodore combines great location, great value for money, nice spacious rooms (junior suite), good food and in depth quality of staff. The hotel is a safe, level 5 minute walk from the V and A waterfront. They not only managed to get us checked in before the official time, but front desk, bell staff, cleaning staff particularly were well above average.
When we checked in the staff were a little apologetic that some guests find the themed decor dated and old fashioned. This is nonsense. If it is clean, well maintained and tasteful it is not a negative it is a positive. The Commodore hotel has character! We will be back next year.

Partner