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The Grey Hotel

W. Cape-Cape Town-Garden Route · South Africa

Napier Street, 49View location

9.2/10Excellent211 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort8.8/108.8
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Adults Only
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Grey Hotel

A Very Warm Welcome to The Grey – Cape Town’s Cool Boutique Hotel

Whether you’re discovering Cape Town for the first time or returning to soak up its charm, The Grey is your perfect home base.

Nestled in the heart of the trendy De Waterkant neighborhood, The Grey combines the cozy ambiance of a beautifully restored 19th-century Victorian house with a relaxed and familiar atmosphere.

Our boutique hotel offers a truly unique experience, where every detail is thoughtfully curated, and each room is styled with its own distinctive character.

Read more about this hotelShow less

Spend your day exploring Cape Town’s vibrant attractions or simply unwind at The Grey. Our airy Skybar, with its rooftop pool and breathtaking views of Table Mountain, is the perfect spot to relax and recharge.

Our team is always here to help you uncover the best of the city. From local tips to hidden gems, we’re happy to assist in making your stay unforgettable.

Be a part of The Grey experience. Enjoy your time with us!

Be a part of us.

A stay at The Grey Hotel places you in the heart of Cape Town, within a 5-minute drive of Cape Town International Convention Centre and Castle of Good Hope. This hotel is 1 mi (1.6 km) from Two Oceans Aquarium and 1.2 mi (2 km) from Cape Town Stadium.

Make yourself at home in one of the 13 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Frette Italian sheets. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Swimming Pool
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The seasonal pool will be open from October to May.
    • Children 12 years old and younger are not permitted at this property.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately ZAR 190 per person
    • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Afrikaans

    English

    Spanish

Nearby attractions

Cape Quarter Lifestyle Village 0.2 km / 0.1 mi
Table Mountain National Park 0.4 km / 0.2 mi
Bree Street 0.5 km / 0.3 mi
Greenmarket Square 0.7 km / 0.4 mi
Long Street 0.8 km / 0.5 mi
Bo Kaap Museum 0.9 km / 0.6 mi
Africa Centre 0.9 km / 0.6 mi
Christian Barnard Hospital 1 km / 0.6 mi
Adderley Street 1 km / 0.6 mi
Pan African Market 1.1 km / 0.7 mi
Cape Town International Convention Centre 1.2 km / 0.8 mi
Zeitz Museum of Contemporary Art Africa 1.4 km / 0.9 mi
St. George's Cathedral 1.4 km / 0.9 mi
Western Cape High Court 1.5 km / 0.9 mi
Greenpoint Market 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2016
  • Total number of rooms: 13
  • Number of floors (main building): 2
  • Double rooms: 13
  • hotel
  • EC
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
  • Bus/Train station
Show 72 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverageExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Non-smoking area
  • Smoking area
  • Swim-up bar
  • Breakfast room
  • Rooftop bar: 1
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Outdoor Rooftop Swimming Pool: 1
  • Breakfast
  • Breakfast served to the tableExtra charge
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • Late riser breakfast
  • À la carte lunch
  • À la carte dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Vegetarian mealExtra charge
  • Only Adults
  • LGTBIQ friendly
  • Early departure
  • Identification card at arrival
  • Minimum check-in age: 13
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online check-in
  • Online Check-out
  • DivingExtra charge
  • WindsurfingExtra charge
  • SailingExtra charge
  • Catamaran sailingExtra charge
  • CanoeingExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • Surfing
  • Tennis
  • Paddle tennisExtra charge
  • Putting greenExtra charge
  • TobogganingExtra charge
  • Golf practice facilityExtra charge
  • SafariExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS QUEEN BEDDOUBLE • BUSINESS QUEEN BEDDBL.BS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE BUSINESS QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Grey Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Grey Hotel

9.2
Excellent
211 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
19 May 2026
Theodore
We loved our stay at the Grey Hotel, it was clean and lovely with excellent staff. The location is convenient to a lot of food and shopping.
Partner
10/10
Exceptional
11 May 2026
Clyde
Have stayed here numerous times and I have always been pleased with the unique design of facility, the convenient location, and the top notch friendly and efficient service levels. I look forward to my next stay.
Partner
10/10
Exceptional
12 Apr 2026
Malcolm
Always a great stay. Lovely friendly staff and very comfortable rooms in a great location
Partner
8/10
Excellent
26 Mar 2026
Gordon
Fantastic location, funky hotel with roof bar on weekends. Room was tiny but functional
Self
6/10
Pleasant
04 Mar 2026
Faustine
When I checked into my room, the sheets weren’t changed. There were stains on the sheet and pillow case. I’m not sure if it was because of poor washing or if left from a prior guest, but after a 16 hr flight, I don’t want to make a complaint within the first 5 minutes of being there. The manager was friendly and helpful - he switched out the sheets but I had to ask him to change everything - from pillow cases to the down sheet - eventhough it was clear the sheets may have been used. The room was nice and comfortable and the water ran perfectly hot. I slept comfortably. The downside to the room is location - you can hear the foot traffic and staff moving about too early in the morning. However, I slept well and disruptions weren’t major.

Other than that, the location is great, with eating options up and down the street.

The pool and rooftop weren’t available when I was there and this was not mentioned on the hotel page when I was booking.
Self
6/10
Pleasant
19 Feb 2026
SEMYYA
The place is very cute, quaint and clean. Staff were very nice. Not accessible, though, for folks with disabilities. Very small rooms, narrow stairwells and halls. No elevator. You have to be in great physical shape to lug your own bags in and out and actually take the climb to the Skybar area, for the views. I didn’t like that breakfast was à la carte and at additional cost. So I jumped in an Uber and had fancy breakfast 5 minutes away. The bed was very firm. Pillows nice and plush. Shower hot and refreshing. Hand towels. Bath towels. No washcloths or face towels.
Self
10/10
Exceptional
14 Feb 2026
Quinta
Staff were warm and friendly and very accommodating. I feel like I made some new friends. Can’t wait to come back!
Friends_and_family Family
8/10
Excellent
12 Feb 2026
Alan
Fantastic location in a beautiful part of Cape Town. Lots of lovely restaurants right on the doorstep. It’s a 12-15 minute walk to the waterfront but it’s easier to just jump in an uber as they are so cheap. We had Room number 3. The terrace is delightful with a view looking onto table mountain. Rooms are a bit on the smaller size but you can store your luggage under the bed. The bed was a bit too hard for our liking but the pillows were nice and soft. We were a bit disappointed that you didn’t get a bottle of free water in room with any of the days.
The Sky bar is really cool. Great views again looking onto Table Mountain.
All of the staff are so welcoming and helpful. Thank you so much for helping make our first trip to Cape Town a truly memorable experience
Friends_and_family Friends
10/10
Exceptional
10 Feb 2026
sean
Fantastic boutique hotel in the trendy De Waterkant area. 15 mins walk to V&A. Lovely room (4) had fourposter bed and a huge private terrace with Table Mountain view. The staff were beyond helpful and very friendly. Excellent breakfast and great value for money. I highly recommend. I also used the offered shuttle to and from the airport which was safe and reliable. I will be back soon.
Self
10/10
Exceptional
07 Feb 2026
Janice
Lovely stay in great location. The hotel was spotless, the staff were all fantastic. Would highly recommend and would definitely come back
Friends_and_family Friends
10/10
Exceptional
31 Jan 2026
Sharon
I had a fantastic stay at the Grey. Everyone was just lovely and friendly, the location was perfect on the room was beautiful. Would 100% recommend
Self
10/10
Exceptional
25 Jan 2026
Jonathan
Clean and friendly hotel in a safe neighbourhood. Room was small but stylish and comfortable, with a great balcony enjoying the afternoon sun and views of Table Mountain.
Rooftop bar is cool but the drinks menu in the room doesn't match what they actually have and if you have any movement restrictions you will never get up the spiral staircase!
Breakfast was very poor so better to eat out, there are several lovely cafes within 2 minutes walk. Also evening eateries very close and safe to walk to.
Overall though very good value and I enjoyed my stay.
Self
10/10
Exceptional
22 Nov 2025
Christopher
I really enjoyed the location and the building was quirky and unique. The room I had was small but plenty enough for me in a city hotel. The staff was very warm and friendly. I'd definitely return.
Self
10/10
Exceptional
15 Oct 2025
Andrew
Lovely hotel clean modern rooms bed very comfy! Staff all friendly and breakfast was nice. Good location for walking to Long Street and 20 min to V&A waterfront or Uber is very reasonable. Really nice restaurants in Cape Quarter minute walk away, also has good supermarket, Clicks and used Sorbet nail bar all excellent
Partner
10/10
Exceptional
28 Aug 2025
Ivan
The Grey and its staff were great: incredibly helpful and so nice. When/if we go back to Cape Town, we will stay there again, and will also recommend to all our friends.
Leisure Partner
10/10
Exceptional
27 May 2025
Joan
Great location, excellent parking, helpful staff, nice roof area
10/10
Exceptional
26 May 2025
Patrick

The Ultimate Cape Town Experience

It’s almost impossible to find enough amazing words to describe this hotel experience. The hotel itself is boutique, and everything about it feels so personal and custom. Uniquely designed and attention to every detail. The rooms are full Comfort. And the staff, will let me just say as a world traveler it is a rare pleasure to have so much incredible care and personal service. The property is located with an easy access of all the most important things of Cape Town, surrounded by the most charming mixed commercial residential venue/gallery/restaurants and easy to access Uber for day trips. The rooftop patio has stunning views. Honestly, no need to look anywhere else. This hotel has it all. A special thanks to the manager, and I would like to offer my sincere gratitude and a big hug for you. 💕💕 neighborhood photos included.
Self
10/10
Exceptional
24 Apr 2025
Kimberley
Unique boutique hotel, with a central, open air courtyard check in. No elevator but we loved it! Staff were so friendly and accommodating and our room had its own patio. Roof top bar (not open for the season yet while we were there) had lovely views . On a fairly steep hill with narrow cobblestone sidewalks so not really handicapped accessible. Would recommend.
Leisure Partner
10/10
Exceptional
19 Apr 2025
Erica
The Grey Hotel is the only way to go when in Cape Town. Nestled near Bo-Kaap and the V and A Waterfront, it provided every thing I needed. Loved the staff.Especially Mrs. Martha, Warren and Luigi. Mrs. Blessings made breakfast delightful. Great place! Can’t wait until my return!
Leisure Friends
10/10
Exceptional
24 Feb 2025
Barry
The staff are super friendly and go out of the way to facilitate any easy and comfortable stay.
Leisure Self
10/10
Exceptional
18 Feb 2025
Jacqueline
The Grey was great. Staff extremely welcoming and helpful. Lovely room - No 4 with terrace with views of Table Mountain. Bathroom compact but large shower with good water pressure.
Located at top of a hill so be prepared for walk back up after a day sight seeing.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Nazim
Was an amazing place to stay. Very central and lovely staff
Friends_and_family Friends
10/10
Exceptional
20 Jan 2025
Amanda
Great boutique hotel, lovely roof top pool and bar area, and all the staff were incredible I entered as a guest and left as family.
Leisure
10/10
Exceptional
09 Jan 2025
Samantha
Stayed here for 3 nights and loved it. Great location, cute & clean rooms but the staff were our favorite. Everyone was very helpful and Warren set us up with wine on the rooftop in the evenings, which had an amazing view of table mountain. Great spot with a cozy feel. Would definitely recommend
Leisure Partner
10/10
Exceptional
08 Jan 2025
Adam
Loved it great rooms, amazing staff, tasty breakfast roof bar, easy walk to the Waterfront, would happily stay here again
Leisure Self
10/10
Exceptional
07 Jan 2025
Clyde

A Welcome Return

Always look forward to returning to wonderful space. It is a true boutique hotel with great character and design and outstanding service levels in a great area of town.
Partner
10/10
Exceptional
20 Dec 2024
Dana
I loved the staff, the decor, and the overall vibe as well as walking around the neighborhood.
10/10
Exceptional
17 Nov 2024
DirkJan
Great property in a great location with great people
Business_and_leisure Self
10/10
Exceptional
17 Aug 2024
Japheth

Very service-oriented staff in a convenient place

Staff was polite and beyond amazing. They gave us good advices on the safety of the De Waterkant area (generally safe to walk around at night as there are a lot of security staff stationed around).

Since we stayed in winter their Skybar and Pianobar was closed, but they had a breakfast area which served very tasty breakfast.

There was also the Cape Quarter Lifestyle Village Mall nearby which had a SPAR supermarket which met all our needs.

De Waterkant is one of the recommended place to stay in Cape Town if you want to be near the V&A Waterfront and CBD.

The room which we stayed (Room 10) was also spacious and had enough room for 2 people.

I strongly recommend this hotel.
Friends_and_family Friends
8/10
Excellent
03 Aug 2024
Excellent
Really lovely and warm staff.
Business
10/10
Exceptional
31 May 2024
Waldyr
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Partner
10/10
Exceptional
22 May 2024
Malcolm

Great Boutique Hotel

Another great stay in the lovely boutique hotel. Excellent helpful friendly staff and very clean rooms.
8/10
Excellent
12 May 2024
Mohammed

Excellent service

Very happy with the stay. The place was very clean and staff were very accommodating
Business
10/10
Exceptional
13 Apr 2024
Susan

Wonderful stay

We booked a terraced room. The bed was comfortable. Staff are friendly. Location was excellent.
Partner
10/10
Exceptional
12 Apr 2024
Susan

Wonderful stay

We booked a terraced room. The bed was comfortable. Staff are friendly. Location was excellent.
Partner
10/10
Exceptional
01 Apr 2024
Elizabeth
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Leisure Friends
10/10
Exceptional
31 Mar 2024
Rachel
The personal touches made all the difference!
5*****
Leisure Self
8/10
Excellent
11 Mar 2024
Brenda
Location was great. Nice supermarket close by and laundry down the street. Close to port with Uber being cheap. Hotel is quirky with narrow stairs and our room was small but made do for a few nights as area was safe and staff were friendly.
Partner
8/10
Excellent
06 Feb 2024
Verified traveler
Simple and straight forward sleep over. Coffee and tea facilities in room would be great
Business
10/10
Exceptional
03 Feb 2024
sandra

Superb hotel.

Cracking small hotel not to far from the V & A.Staff are brilliant.Rooms spotless.great food and live music.bar and pool on roof.No complaints what so ever.
Partner
10/10
Exceptional
26 Jan 2024
Tom
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Business_and_leisure Partner
8/10
Excellent
23 Jan 2024
Verified traveler
Friendly and helpful staff. We were able to do early check in at not cost. Area is good.
Friends_and_family Friends
8/10
Excellent
06 Dec 2023
Tom
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.
Leisure Partner
8/10
Excellent
19 Nov 2023
DirkJan
Lovely boutique hotel, nice staff. Great value for money. Nice area. Soft close on the toilet seat would have been nice. Less noise from the ac (not sure if that was causing it). A bit more water pressure in the shower would be great. I was fighting with the hotel room safe, but that could be my stupidity
Business Self
10/10
Exceptional
08 Oct 2023
Khaled
The hotel is clean, has a nice artsy vibe. The staff are super friendly and helpful. The location of the hotel cannot be better. Most things we wanted to see were 10 to 20mns walking distance, and the neighborhood of the location was beautiful, with plenty of coffee shops, small boutiques and colorful houses.
Leisure Partner
10/10
Exceptional
08 Oct 2023
Tom
Clean and tidy, great staff always on hand to help. Always feel right at home at The Grey.
Leisure Partner
8/10
Excellent
04 Sep 2023
Kegan
Nice location for a stay in Cape Town. Close to several restaurants and the piano bar next door was nice for a late night cocktail. Staff was very friendly. I would stay here again when visiting Cape Town.
Leisure Partner
10/10
Exceptional
05 May 2023
Rachael
The Grey had a lovely feel upon entering, quirky, boutiquey and homely. The hotel is small and unique and the staff are super friendly and helpful.

In particular Lukahnyo had amazing customer service, he knew our names from day one and didn't forget them for our whole 5 days.

We enjoyed a couple of breakfasts in the cosy dining space which were really nice and being able to enjoy a freshly squeezed OJ won extra points.

We had a fantastic evening on the Saturday night at the Piano Bar adjoining the property, Nina and her band were beyond amazing, can highly recommend making a night of it if you can.

Lots of amazing eateries and shops within walking distance.

My only downside to the property was that it can be a little noisy with guests coming and goings in the night, but I am a light sleeper, so probably more an issue for me than for others.
Business_and_leisure
4/10
Poor
09 Apr 2023
Howard
Disappointing for a \"boutique \" hotel. Lack of attention to detail and the feeling the management do not care about their guests.
The staff were excellent: helpful and friendly.
Leisure Self
10/10
Exceptional
26 Mar 2022
Carl

Pleasant stay

Good location, cheap Uber ride to waterfront. Pleasant and helpful staff.
Self
10/10
Exceptional
24 Oct 2021
Carl
Very nice stay!
Leisure Partner
10/10
Exceptional
30 Jan 2020
Verified traveler
Great little hotel in a vibrant area. Staff were very friendly and keen to help. Would defiantly recommend and stay again.
Leisure Partner
10/10
Exceptional
05 Jan 2020
Verified traveler
Friendly staff
Clean
Safe
Good restaurant
No complaints
Leisure Family
10/10
Exceptional
02 Jan 2020
Verified traveler
Stylish property in a trendy area. The room is more comfortable and upmarket than I had realized when booking. We came a quiet time around Christmas, didn’t wind up trying the restaurant Shio or spending time at Pianobar, both of which are known in Cape Town.
10/10
Exceptional
21 Dec 2019
Michael

Great spot!

Great boutique hotel in an amazing location! Close to tons of food, drinks, and easy access to major tourist destinations. Really cool roof top bar with views of table mountain. Highly recommend!
Partner
10/10
Exceptional
11 Oct 2019
Clyde

A Real Boutique Hotel

A true boutique hotel. The physical space and design was unique and special, but functional and comfortable. The entire staff made you feel like special guest. The restaurant menu was limited, but we'll prepared and presented. The piano bar each evening was warm and intimate. The location was perfect for dining and unique shopping opportunities. In addition, it is within easy walking distance of the VA Waterfront.
Due to the various elevations in the property, those that are physically challenged, might opt for a different space.
10/10
Exceptional
20 Sep 2019
heather

Good location and friendly service!

Lovely boutique hotel in a good area. Not far from the V&A port. It’s not quite walking distance to the wharf but very close. We used Uber to get there within minutes and it was only 2.34usd!
The rooms are modern and cool. Great air conditioning, comfy bed and we had our own rooftop balcony. It is a little loud because our room (4) is in the hallway up to the rooftop bar. The staff was amazing. Super friendly and helpful. They have live music many nights, a restaurant and a front porch for sipping cocktails.
Loved it and would go back!
Partner
10/10
Exceptional
19 Sep 2019
Verified traveler
Great location for a short Uber trip to Waterfront. Has some style with its food preparation and general appearance of the hotel.
Leisure Family
10/10
Exceptional
22 Aug 2019
Verified traveler
BEST PLACE IN CAPE TOWN!!!! Beautiful room, beautiful place, beautiful view, amazing staff!!! Couldn’t fault it in anyway possible!!
Leisure Partner
10/10
Exceptional
25 Jul 2019
Verified traveler
We stayed for three nights in Room 5 after being upgraded. The hotel was just what we needed and ideally placed (15 minute walk) between the CBD and the waterfront. The breakfast was great and we had a performance from David Januari while we ate our delicious dinner in the Piano Bar on the first evening. We were delighted with the complimentary minibar but were a little disappointed that the SkyBar was shut. We would definitely recommend and will stay again if we ever return to Cape Town.
Leisure Partner
10/10
Exceptional
10 Jul 2019
Verified traveler
A very unique hotel in the Hart of one of the best areas of Cape Town. In addition, it is adjoined by their Piano Bar which is in itself a great place to hang out. All the staff are extremely friendly without being in your face. Definitely recommend a stay here, as it is also walking distance to the City Centre and the Waterfront. As well as a vibrant area in itself.
Business_and_leisure Partner
8/10
Excellent
29 Mar 2019
Verified traveler
Staff was friendly and helpful and kept me up to date with pickup from shuttles. The hotel is linked with The Piano Bar, a small quaint restaurant, so getting something to eat was convenient. The location of the television was a little odd, but nothing to worry too much about. Would recommend to couples that are looking for a place to stay.
Leisure Self
10/10
Exceptional
21 Mar 2019
Verified traveler
The staff was consistently courteous and professional. Rooms are nice size and tastefully decorated. It can get a little noisy with a room on the street side.
8/10
Excellent
16 Mar 2019
Verified traveler
Individual, good atmosphere and helpful staff.

Breakfast menu should include ability to have more the one cup of coffee or tea included
Friends_and_family Family
8/10
Excellent
13 Mar 2019
Verified traveler
Piano bar was nice. Our room had a private terrace which was a good place to relax. Staff was friendly and flexible. Hotel and area were absolutely safe. Breakfast could have been more generous.
Friends_and_family Partner
8/10
Excellent
04 Mar 2019
Tom
Amazing setting in bustling DeWaterkant. Close to everything, and a constant vibe about the place. This can be a bit of an issue at some points in the week if you're in the upper floor rooms below the Sky Bar and pool deck as they can be a bit noisy. Overall, friendly staff, super comfy beds, complimentary mini-bar (first stock) and Ding Dong Japanese resturatn on corner of Napier and Jarvis (attached to the Grey) is phenomenal!
Leisure Partner
8/10
Excellent
03 Mar 2019
Verified traveler
Pretty area with a village feel. Hotel small but comfirtable. Rooms on the roadsude can be noisy at night at the weekend but relatvely quiet otherwise. Food good in the piano bar.
Leisure Self
8/10
Excellent
22 Dec 2018
Roger
Beautiful rooms. But the pool should be only for guests
Family
10/10
Exceptional
15 Nov 2018
Eric
The Grey Hotel is a lovely, quaint boutique style hotel. There are only a few rooms, and each is unique. While the building and the room is showing some wear, the accommodations were generally clean and comfortable. The hotel bar/restaurant was exceptionally good, and there was live music every night of our stay. The staff also was exceptionally responsive and helpful throughout our visit. I highly recommend this hotel.
Business_and_leisure Partner
10/10
Exceptional
20 Aug 2018
Verified traveler
The hotel is pretty nice. The rooms are a bit small but they have everything you need. I had a room with a porch which was wonderful. Water was a bit finicky in my room. I had to leave the water running for a while to get hot water (which in Cape Town, that feels wrong). Water was cut off randomly during one day of my 3 day stay. It was unclear why but it was fixed by the evening. Other than that my stay was fine. The food at the hotel is very good.
10/10
Exceptional
15 Jul 2018
Mariamdavid
The staff is so helpful and friendly. The hotel is adorable and very well situated. you have walking access to all the points of interest in town.
10/10
Exceptional
26 Jun 2018
Karla

Boutique is the proper word, in a great way

The manager and staff were very nice and accommodating. I arrived early and they let me get in the room as soon as it was done, let me borrow an umbrella when it was supposed to rain, and helped me with transfer to the airport. I liked the atmosphere of the place. The only thing about my room was that it was on a second floor without an elevator, so it is a bit of a hassle to get your luggage up there. My bag wasn't heavy, so I didn't mind, just to let others know.
10/10
Exceptional
21 Jun 2018
Randy
The staff was amazing. My wife became ill and was taken to the ER. Ana, the manager of the hotel actually came to the hospital in the middle of the night to support us and went out of her way to help. I have traveled all over the world and have never been so well treated as we were at The Grey Hotel. The overall stay was great.
8/10
Excellent
12 Jun 2018
ElKun
Great hotel, but extremely noisy. There is construction next to the hotel, which means noise starts very early in the morning (from 5am) and continues late into the evening with the bar and cafe below.
10/10
Exceptional
08 Jun 2018
Verified traveler
Great place. Can get a wee loud from the bar downstairs, but just bring earplugs. The bar is very welcoming to hotel guests, so a good thing to have regardless.

Location & surroundings

The Grey Hotel
Napier Street, 49, Cape Town, South Africa

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The Grey Hotel

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