Name: Nautilus Resort
Address: Muri Road, Muri Beach, Muri, Rarotonga, 0, CK

10/10

Exceptional

04 Jul 2026

Haley

Our view was perfect, the room was cleaned to perfection each day, the gardens were gorgeous, they had enough paddle boards & kayaks for everyone to use anytime, & the food at the restaurant was delicious. Oh, and they brought us cookies every day! We will definitely be back. Thank you to the staff for making our stay perfect!

Family_with_children

10/10

Exceptional

16 Apr 2026

Timothy

Lovely room. I really appreciated the mosquito bed nets.
Janet and her colleagues in the restaurant were fantastic.
Neil on reception went out of his way to be helpful.
I would definitely recommend this hotel.

Self

10/10

Exceptional

14 Feb 2026

Kelly

Room was excellent
All the staff were excellent

Partner

10/10

Exceptional

03 Feb 2026

Peter

Clean room, friendly staff, proximity to beach

Partner

10/10

Exceptional

21 Jan 2026

Laurie

The room was beautiful. From the lovely netting over the bed to the fresh flower touches evrything was perfect. Best outdoor living space with stunning view and private plung pool. We were in it everyday. The staff was outstanding, the restaurant delicious, and the property gounds and access to watersports amazing. We are already recommending it to others and would go back.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Mark

The staff were extremely professional and friendly - however breakfast very disappointing, but the service was high quality, not the food.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Jessica

The resort is wonderful - from the location, to the gardens and all the amenities (we loved our private dip pool and the restaurant. You must try the seafood pasta). The best part was the staff. They were all so warm and welcoming. We will definitely be going back!

Leisure Partner

10/10

Exceptional

14 Nov 2025

Michael

We stayed in a beach unit. Beautiful views, great room, and really nice staff. There was a small island next to the beach you could jafak or SUP to. Great snorkeling too

Leisure Partner

6/10

Pleasant

15 Oct 2025

Colin

Room was clean, albeit getting a little tired. Staff were very helpful. View from room was stunning but water near beach was very rocky.
Resort offers weddings but has only one restaurant so on wedding days other guests are only offered room service and restricted use of other areas. Only one day of our stay was affected but there were two more weddings in the week after we left. Had we known well in advance we would have cancelled and booked another resort. The resort did eventually offer some compensation for the disruption.

Leisure Partner

8/10

Excellent

10 Sep 2025

Jinyao

Good location, nice view of the lagoon, breakfast and dining options are good too.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Trudy

Overall excellent. Maybe some more food options.

Leisure Family

10/10

Exceptional

24 Apr 2025

Liz

We had a brilliant 16 night stay at Nautilus. Everyday was like a dream. The staff at Nautilus are brilliant. Waka collected us from the airport, gave us some island tips and also took us to a local rugby game! Mahea, Tia and Doniel at the reception were always warm, welcoming and helpful. Make sure you go and see Anna at the spa - she is excellent at massage, facial and pedicure! Justine, Rho and Calessi were great in the restaurant. The stand out staff member for us was Janet. Each and every time Janet saw us she made us feel like family. Nothing was ever too much trouble and she looked after us spectacularly. Nautilus are lucky to have her!

Brilliant spot on Muri Beach with access to kayaks, snorkels and paddle boards. Our Beachfront Are was fabulous with our very own plunge pool and just a few steps from the beach! Great comfy bed, air conditioned with a huge bathroom.
Thoroughly enjoyed our 25th wedding anniversary here and will definitely be back in the future!

Leisure Partner

10/10

Exceptional

29 Mar 2025

Jeffrey

Great time !!

Leisure Family

10/10

Exceptional

24 Feb 2025

Stephen Michael

The whole experience was absolutely amazing, fron the moment we arrived and was greeted by Grace both her and all the staff from hospitality to facilities maintenance could not have been better, we were treated like royalty! When i had an accident whilst there they made sure transport was hand for meattend all my health and dental appontments with the catering team even cooking me off menu meals aa i was struggling to eat, I cannot praise the resort and the Staff highly enough.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Melissa

The Nautilus is a beautiful place to stay. Nice and quiet and clean. Everything is in walking distance. Just need more variety on the menu for the restaurant as you feel like your eating the same stuff everyday. Need more fresh fruit everyday. You need to get ideas for the menu of the Pacific Rarotonga. As they had an amazing menu specially for dinner.

10/10

Exceptional

07 Jan 2025

Clive

Nautilus - the best resort on Rarotonga

Our 6 day stay in the Cook Islands was planned to be one of relaxation and the Nautilus resort fulfilled these expectations and more!

An intimate resort comprised of small semi detached bungalows equipped with their own plunge pools we never felt it was too crowded and the service from every staff member was first class.

Special mention must go to Janet and Justin who were our two most regular servers in the restaurant - they were friendly and seemed genuinely interested in what we were planning to do or how our day had gone and when we left they felt like good friends.

We left Nautilus relaxed and refreshed and wanting more!

Partner

10/10

Exceptional

18 Oct 2024

Sarah

Fantastic. First class. Absolutely brilliant

Leisure Partner

8/10

Excellent

12 Oct 2024

Mikal

Excellent location, nice rooms and really enjoyed the sports equipment. Continental breakfast is fairly poor - runs out really quickly especially pastries like croissants. Cooked is awesome. Manager and owner were staying when we were there - excellent hosts. Resort staff mixed bag. Watersports gear was great.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Anthony Maurice

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Leisure Partner

4/10

Poor

16 Sep 2024

Louise

Room was fantastic location also fantastic. Unfortunately this was marred by filthy miner birds allowed to takeover restaurant jumping on utensils, tables, and even eating from the tongs and plates and serving spoons in the servery area whilst staff did nothing

Leisure

10/10

Exceptional

21 Jun 2024

Ekaterina

Paradise!!!

Leisure Family

10/10

Exceptional

20 May 2024

Christine

Perfect location on beach and walkable to restaurants and shopping. Wonderful staff! Very friendly and helpful Quiet and beautiful Rooms large and very comfortable.

Leisure Partner

8/10

Excellent

23 Feb 2024

Cheryl

Wonderful staff. On site food options and availability limited and not very good.

Leisure Partner

6/10

Pleasant

24 Oct 2023

David

the Cook Islands has a staff shortage at the moment, but it was most notable at the Nautilus.
we were told on three separate occasions that the bar was closed for the afternoon as they didn't have a bar tender. there was also no room service available for the duration of our stay.
what staff they had were friendly enough, but very busy trying to keep up. we did note that some of other resorts we went to looked to have plenty of staff, so not sure what the issue was.
the room was nice, although a bit tired and could do with a freshen up to bring it up to the photos on the website.
for $900 a night, we were left underwhelmed.

Business Family_with_children

6/10

Pleasant

29 Jul 2021

Verified traveler

Excellent accomodation and location, close all facilities and ideal beach with Lagoon area.

This resort deserves 5 star rating however the restaurant lets the resort down and the owners need to invest in improving this. There are plenty of examples (OTB) of where they need to be when it comes to food quality and variety. Being closed two days a week is just not acceptable when pay this price to stay there,

Leisure Partner

10/10

Exceptional

13 Nov 2019

Verified traveler

Great property, large size villas, very clean and tidy, great pool and restaurant, very friendly staff, well recommended.

Leisure Partner

10/10

Exceptional

03 Sep 2019

Braden

Well presented, very clean, great friendly helpful staff.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

Ideal position right on the beach with great restaurant over-looking pool and beach.Accommodation superb with large 'ares'
Only disappointments were that night lighting very poor for reading , need a kindle and lagoon too shallow for swimming,the resort pool needs to be heated ?solar, at this time of year.

Leisure Partner

10/10

Exceptional

22 Jun 2019

Rdtrips

We had the 2 bedroom villa which was perfect for us with kids. Spacious and beautiful. Great location, easy to walk to market and restaurants. Lagoon is beautiful but no fish, just full of sea cucumbers so it’s not fun to walk in. Walk further down or drive to a different area for tons of fish right at your doorstep.

Leisure Family

10/10

Exceptional

10 May 2019

Verified traveler

What a beautiful place!
Staff are very friendly and accomodating, rooms are awesome. If you really want an experience try to get a room with an Ocean view, WOW.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2019

Karen

Top quality stay

Stunning boutique property on the lagoon in Muri. Very spacious rooms, beautifully furnished and a very good restaurant. Very friendly, welcoming staff

Partner

10/10

Exceptional

25 Apr 2019

Louise

Loved the individual plunge pools at each bure but could have done with thicker fencing around the room for added privacy.

Great venue and service

Leisure Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

The resort is beautiful, but it's the staff that really make the stay special.

Leisure Partner

10/10

Exceptional

03 Apr 2019

Tony

Rarotonga luxury holiday

We thoroughly enjoyed our stay at the Nautilus, the staff were friendly and engaging and the infinity pool a delight. The rooms were clean and comfortable but would need a kindle to read at night as the lighting is minimal.
Lots of water activity gear available kayaks, sups and snorkeling gear.
The location is great being right on the beach and plenty of eateries within walking distance.
We would definitely stay here again.

Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Staff very accommodating and knowledgable about local amenities

Leisure Partner

10/10

Exceptional

08 Feb 2019

Bin

Best resort on Rarotonga. Nice beach to snorkel from out and around island. Food 5 star. Location can walk from. Suggest hiring a car though. Room on beach with own pool very luxurious. Great wet edge pool overlooking lagoon.

Leisure Partner

8/10

Excellent

21 Jan 2019

Verified traveler

Beautiful but could use improvement

We were welcomed to a beautiful room set up with fruit and champagne. We booked last minute and they were not aware we were coming so we waited a bit in the bar. The staff were nice. We saw a cockroach in our room and another couple stated the same. It’s an island we were told and it happens. We were asked to switch rooms for our last night on part of our 5 night stay. We noticed another family switched rooms too during our stay. We said we were not comfortable moving but Tatiana ended up coming to our room asking again if they provided a late check out. She looked up our flights. We felt she made their error our problem. When we arrived, we stated we were looking forward to a stress free stay. We ended up switching from room 7 to 17 but felt the room was not as nice and was near the road area. We also booked a tour with Tatiana that was 10 minutes away walking but transfers were included. I stated if it’s the last stop there and first stop back, we would like transfers given that it’s summer and going to be more dressed up. We did not want to walk in the dark as it ended late. She did not ask and booked it with no transfer. We asked when we arrived and were annoyed to find out that we would have been picked up last and dropped off first. I left my hat at the hotel and the man working the evening dropped it off at the airport. This was amazing and I was very thankful. Overall, it was a nice stay but needs more attention to be a 4.5 star hotel.

Partner

10/10

Exceptional

20 Jan 2019

Teri

What a beautiful property! The staff is fantastic, very kind and always helpful. I loved how they always remembered my name. The views are amazing, the pool is fantastic, and the food at the restaurant is tasty. Loved the local options. I splurged on a beachfront room and it was worth every penny! Private. Nice way to relax. Highly recommend.

8/10

Excellent

11 Jan 2019

Verified traveler

Lovely location. Not on sunset side. Had our wedding there and it was beautiful. We drew their attention to what needed to be polished up on in order to retain their star rating.

10/10

Exceptional

28 Dec 2018

Verified traveler

We loved the villa room and plunge pool. Enjoyed the infinity pool area. Breakfast buffet was appreciated and food, in general, was very good. Lovely staff.

Leisure Family

10/10

Exceptional

26 Dec 2018

Verified traveler

Our family of 4 stayed at the Nautilus for 5 nights this summer. The staff were all friendly and helpful. The manager Craig in particular could not have done more to make our stay comfortable. The rooms are beautifully furnished, really comfortable and spacious. The restaurant was excellent and our (9 and 11yo) children loved our stay as much as us grown ups did. A fantastic hotel; I can't think of anything Nautilus could have improved upon. We definitely plan to return in a few years.

10/10

Exceptional

27 Oct 2018

Helen

We cannot fault Nautilus Resort facilities or staff. We were extended generous hospitality, comfortable room and pleasant surroundings.
Location close to Muri village and right on the lagoon was a great bonus along with the coffee machine in our room and the complimentary sumptuous breakfast. Thank you for a wonderful holiday.

8/10

Excellent

01 Oct 2018

Eb

Nice resort, on the beach, family friendly so be prepared to have kids about.

10/10

Exceptional

10 Sep 2018

Verified traveler

Beautiful Resort in Muri

We stayed at Nautilus for three nights. Great location in beautiful Muri. Close to night food markets and beach. Awesome rooms, spacious, clean and lovely amenities. The food was also great. Plenty of choices for breakfast and dinner. Staff lovely too. Would definitely stay here again!

8/10

Excellent

03 Sep 2018

Vicky

Lovely but one disappointing issue.

Beautifully presented resort in a lovely setting, each and every staff member so attentive and welcoming, cannot fault the main points at all. The room was awesome and they seemed to have thought of every detail, there's even water sports gear to use for free...although heads up if you're looking for a snorkelling with fish type experience then head further around the lagoon to The Rarotongan. Our one big disappointment with the resort however was that in the short weekend stay that we were there, they closed off their main core facilities ie: restaurant and bar for a private function (a wedding). Now obviously I appreciate the need for this but I do think that a resort of this calibre should have better options for their paying guests than just being sent to the resort next door to use their facilities. They need to put in a smaller bar/restaurant to service their guests during these times which according to staff is twice a week in peak season so actually quite often.

10/10

Exceptional

06 Jul 2018

Spencer

Nautilus Resort & Spa

Superb boutique resort. Staff genuinely went above & beyond to help make the stay memorable. Sizzling Parrot Fish for dinner is beyond awesome! If I had a magic wand I would speed up the internet and have more tv channels in the room.

8/10

Excellent

16 Jun 2018

Marjolein

Room cleaningness could be much better, it felt like it was just a quick wipe through the room, don’t think our bed linen got changed as felt sand in the bed daily. No milk for coffee, sugar you could not get it out of the little sleeves as was dissolved. Very dusty above the bathroom, toilet was not cleaned daily.
Breakfast in restaurant was average, no consistency.

2/10

Poor

18 May 2018

Sandra

A small resort trying to carter for weddings without enough facilities to make everybodies stay enjoyable. The only restaurant and bar closed for weddings and other functions. No security on site to control drunken and out of control behaviour. Hotel management not taking sufficient action to prevent this type of behaviour. Would not recommend to anyone looking for a quiet, relaxing enjoyable time. We certainly wont be coming back to this resort.

10/10

Exceptional

12 May 2018

Leslie

Probably the best resort on Rarotonga. Excellent beach, very quiet and romantic. Wonderful snorkeling. Beautiful and comfortable ares (bungalows). Great restaurant. Tremendous menu, great beers, great wine list.
The staff is very dedicated and professional, especially the manager, Warwick, and the bartender, Oscar. All the girls are fantastic! What more can I say? The place is fabulous!
It's also very close to the Muri night market, which is a jewel! We loved it!

10/10

Exceptional

28 Apr 2018

Rex

Great hotel on the beach, close to cafes etc, friendly staff, excellent views.

10/10

Exceptional

24 Feb 2018

Verified traveler

Excellent and friendly staff, very attentive.
Location and view from the pool was spectacular.
With each room having a plunge pool there was opportunity to enjoy the venue privately.
The restaurant food was wonderful and the room was awesome, even with seomone right next door you felt very secluded. The spa treatments were great and it was easy to walk along the beach or further into Muri. Everything was close by and the local very friendly dogs would adopt a human or two every time you were walking the beach. Take your reef shoes, take your camera and chill, fabulous place to unwind and destress. Loved it and would definitely stay here again.

10/10

Exceptional

11 Feb 2018

Rebekah

Great stay

Nice staff, great hotel. Good location right on the beach. Will stay here again

8/10

Excellent

19 Jan 2018

Maria

Beautiful looking boutique hotel on Muri Lagoon

Nautilus provided very attractive accommodation and was well appointed including an excellent bed. Quiet and private. Couple of problems in the room however - the movie channel would not work (which we reported without resolution) and given the limited TV in the Cook Islands that was disappointing. We had several problems with our safe which ultimately had to be replaced and the air con which seemed to switch itself off in the middle of the night.
Food at the resort was only very average (this seemed be a problem right across Rarotonga) and continental breakfasts especially were not great. In the tropics one would have expected a reasonable variety of tropical fruit but very basic.
The staff were a mixed bag - many of the Rarotongans didn't seem very motivated or even that friendly, whereas other nationalities were much more attentive and friendlier. The lovely girl on reception was a delight.
The pool was fabulous which was fortunate as the swimming on the beach was nigh on impossible due to rocks everywhere and the tide goes out for miles. Other hotels further down the beach were better situated to avoid the rocks and you can walk down there. You certainly need to wear reef shoes which are available at the hotel. Although at high tide the lagoon looks gorgeous. In summary, Nautilus is probably one of the most luxurious hotels in Rarotonga but we probably won't go back to the Cooks - not that much there although a pleasant place to just relax and chill out.

10/10

Exceptional

13 Jan 2018

Verified traveler

Excellent Hotel

This place lived up to our expectations and more. Highly recommended.

10/10

Exceptional

11 Jan 2018

Verified traveler

Fantastic Honeymoon Stay

We had a fabulous stay at Nautilus for our Honeymoon. The rooms were modern and gorgeous. I loved the chandeliers. The staff did everything with a smile, including delivering complimentary fudge in the evening. Our personal pool was well needed in the heat and when we wanted privacy. I thought we’d want the ocean view room but was so thankful for the privacy of our patio in the garden view room. The complimentary breakfast was delicious and had great menu variety as well. Kris hosted most mornings and it was so lovely checking in with her about our day. Mary kept the space clean and ready for every guest. The happy hour was nice and the New Zealand wines were perfect. They offer a shuttle for $25/ person to and from the airport. Margaret was a safe and pleasant driver. Those at the front desk (Nat, Flaura, Saresh, and Josh) were extremely helpful with making sure we had our tours booked with ease.

10/10

Exceptional

25 Dec 2017

Verified traveler

Just a great experience - others will enjoy it Im sure

10/10

Exceptional

17 Nov 2017

JJ

Poor Wifi

For a hotel of this level and to have no wifi at the room is poor. Wifi only available at Reception and reliability is bad.

10/10

Exceptional

13 Oct 2017

an

We stayed here for our final nights at the cook islands and we absolutely saved the best for last. Our room was so spacious, clean and had everything we needed. The staff there service, friendliness was more than we could ask for. Also the options during breakfast were great. And at the beach they had SUP and kayak material for us to use. We loved it!

10/10

Exceptional

22 Sep 2017

Simon

Excellent resort. Great facilities. Helpful staff. Clean and comfortable rooms.

Will be back.

10/10

Exceptional

18 Sep 2017

Marcia

Rooms are very big and beautiful

Rooms are big and beautiful and it is located in amazing Muri Beach.

10/10

Exceptional

05 Sep 2017

Kate

Superb location, slice of paradise

This is a true gem - we didn't expect such luxury! From the moment we walked into our room I knew our stay would be magical. The size of the room was fabulous, and the bathroom was great, so spacious and well appointed. The capsule coffee machine was a bonus too. Then our outdoor deck with the splash pool and waterproof cabana was divine .. such a lovely way to spend an afternoon reading by our own pool. You can use their SUP's, kayaks and snorkelling gear all free of charge which we made the most of. Location was perfect, close to Muri without being right in the heart of it but being walkers when we are on holiday it was exactly what we wanted. The night markets for food were great, the onsite restaurant cannot be faulted though - they catered so well for GF/DF food allergies which I was worried about - no need here, they make their own coconut yoghurt and have coconut custards for breakfast, heaven!!! The staff were all fantastic, Josh, Josie and Nat on reception and Nikhil and Maricris in the restaurant. All the staff attended to every need and were so pleasant and approachable. Oh and I can't forget the spa - a must to unwind and relax. Best facial I have ever had!!! All in all a truly magical holiday in a truly magical spot. You won't be disappointed!!!

Partner

8/10

Excellent

27 Aug 2017

Verified traveler

Very pretty, clean and attentive... would go again

very clean rooms, good service, nothing negative from this experience. only downside is the beach isn't as good as its sooo shallow, even at high tide so little swimming. Great hotel and facilities though.

If you go to the cook islands, make sure you go to aitutaki!

10/10

Exceptional

12 Aug 2017

Marsha

Lovely location on Muri Beach

Had a wonderful very short break on Rarotonga at Nautilis. Our room on the beach was wonderful - waking up looking at the crystal clear water was spectacular. The amenities - pool, equipment for water activities, day spa - were all great. Our Are was huge, with a comfy bed and a fabulous bathroom with a bath and shower. Our private balcony had a couple of very comfy lounge chairs and a delightful plunge pool. The restaurant and breakfast menu were both varied and delicious. Cocktails by the beach and the pool made this a perfect relaxing short break from Auckland.

10/10

Exceptional

29 Jul 2017

Verified traveler

Great location. Great people. Great holiday!!!

Having suffered an injury on my journey there the staff went out of their way to accommodate my needs including searching the island for a walking cane. Cannot fault the team and the feeling we had on departure was like leaving home.
Best holiday EVER!!!

10/10

Exceptional

05 Jul 2017

Verified traveler

Perfect!

We stayed at Nautilus for 7 nights. It was amazing! The friendly staff were all fantastic, room and view was awesome and food was delicious. They supply kayaks and snorkel gear so we spent plenty of time exploring the beautiful lagoon.
We will definitely be coming back!
Thanks so much for an amazing week in paradise!

10/10

Exceptional

30 May 2017

Karen

Great location relaxing resort

We had a 7night stay at Nautilus and it was fantastic
relaxing, easy to get around, great service and amenities.
Staff went out of there way to help.
Rooms were excellent and the cleaning staff delightful.
We would definitely stay there again

10/10

Exceptional

30 May 2017

Mitchell

Stay here

A wonderful place to stay in peaceful Muri. Nautilus had wonderful rooms, beautiful beach and friendly staff. This looks to be the nicest on the island.

Partner

10/10

Exceptional

08 Apr 2017

Verified traveler

Amazing! Great to our kids. Room was stunning. Expensive...but worth it

Family

10/10

Exceptional

04 Apr 2017

Sam

Luxury Villa's on the beach, excellent facilities

This resort is beautifully presented, we stayed in a 2 bedroom beach front ARE. The resort has great facilities and would fully recommend it is must stay.

6/10

Pleasant

27 Mar 2017

Leonie

Nice at the Nautilus

We stayed early February, after school holidays had ended, so was nice & relaxed, and had only one noisy kid staying there. Only one large pool and then a private plunge pool is attached to each ave. As this property caters for families/weddings etc we would not stay during school holidays or the wedding season. We ate at the restaurant for breakfast & a drink at the bar in the evening, which was fine.
Ave is a good size, but bed is situated in a strange position in the room, so when entering the room from main door, looks straight onto the bed, so no privacy. Could easily moved on to the opposite wall and so retain a personal space. The entry door has a glass panel, so light shines in all night. We placed a large spare throw over the door to stop the light shining through.
Staff really nice and always courteous and helpful.

Partner

10/10

Exceptional

13 Mar 2017

Kristie

Fantastic

Had a wonderful 3 night stay. Beautiful resort. Great pool and facilities. Very friendly staff. A very good breakfast. If you can afford it, I would highly recommend this place. The plunge pool outside each room is a real treat!

10/10

Exceptional

10 Jan 2017

Donald

Small resort. Excellent destination.

We had a room on the beach front. It was wonderful. The bed was the best I have ever slept on - Sleepyhead commercial ectasy (buy it). The pool was very nice. The restaurant was good. It was big enough to not be small, but wasn't too big. The beach was right there. We really enjoyed our stay.

Partner

10/10

Exceptional

13 Dec 2016

Verified traveler

Stunning setting and accommodation

Note pool closes at 7pm, a little early I thought.
Delightful restaurant and setting. I had a garden are.
Very quiet airconditioners and all round a great quality, spacious room with quality fittings which you would expect at this price.
Lovely staff, lovely beach.
Even has a microwave in room. Highly recommend this property
Some quirks as in a function was on so not a lot of staff available to guests as the focus was on the function.
We were warned about the function well in advance though.

10/10

Exceptional

01 Nov 2016

Richard

Wonderful, luxurious stay

The room was beautiful, definitely worth every penny you pay. The grounds are kept to an immaculate standard. There is no extra charge for room service, so we had drinks delivered right to our private plunge pool. Great bar menu too for lunch by the pool. Walking distance to great restaurants and tourist spots.

8/10

Excellent

05 Oct 2016

Wilson

large luxurious room with private plunge pool

Lovely and quiet exempt of roosters and dogs, suite was comfortable and we loved the private plunge pool. The complex is exceptionally clean and tidy. The main pool is located directly in front of the dining area and attracted noisy children every night so we did not dine at the restaurant. The breakfast staff and bar staff were slow and forgetful and the reception very unhelpful which let down the facility. I left my iphone charger by the bed but apparently no cleaning staff or anyone ever saw it and it is gone for good.
Unfortunately we struck 2 power cuts during our stay and experienced torrential rain but no umbrella in the suite.
Premium prices were warranted for the room and location and privacy but service personnel gave poor first impressions.