Sunset Resort

Cook Islands , Rarotonga
Rarotonga, Main Road, Arorangi
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100 reviews shown

6/10

Pleasant

17 Feb 2026

Jeremy

We booked our stay here for our 32nd wedding anniversary, looking to get away from our farm and relax together for a few days and take in the beautiful views of Canmore. The room was very nice, it was clean, and as pictured but our view out of our windows on the second floor was of the back alley and side of the adjacent building not at all what was shown online which seems to have been taken from the next property to the north which is the hospital parking lot. One of the underground parking lots were out of service so outdoor parking was tight but available. EVERY morning for 4 nights stay at 3-4am a garbage truck backed slowly down the one way alley with the back up alarm singing proudly, bins slamming and banging for 15 minutes - not ideal. We were told after we had booked online that we could not access the pool, hot tub, or gym amenities during our stay, but we watched others staying in the same building using the amenities in the structure next to us across the alley- not sure what that was about. I think I'll try something different and call the hotel or resort directly and specifically ask if the representation is completely accurate before booking.

Partner

10/10

Exceptional

30 Jan 2026

David

Yes

Leisure Family

10/10

Exceptional

05 Jan 2026

shenaz

excellent staff

Leisure Friends

10/10

Exceptional

04 Jan 2026

Andrew

Pool and hot tub were great and we were happy with the location.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Aimee

Nice view by our window

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Dominic

Ok stay. Very clean. Nice parking. Bed comfy. Nice sized room

6/10

Pleasant

28 Dec 2025

Louize

Room was clean but had horrible meat smell you book for 6 people they only give you 4 towels and charges you if you want more towels. beds are also super hard

Leisure Family

10/10

Exceptional

15 Nov 2025

Hasan

Yes

8/10

Excellent

08 Nov 2025

Jina

Good

Friends_and_family Family

8/10

Excellent

07 Nov 2025

Jordi

We had a great stay.

Leisure Family

6/10

Pleasant

21 Oct 2025

Mallory

We’ve stayed here a number of times and this is the first time we didn’t have as good of a time. The room was nice however the king bed was so uncomfortable. It needs to be replaced - the mattress felt like it was caving in and both of our backs hurt each morning. We were travelling with a baby and the coffee table was glass and low and so he’d climb on it so we had to move it. The TV in the main room didn’t work properly so we swapped it out with the one from the bedroom. The pans in the kitchen were very old or just used a lot and should be replaced as it was difficult to cook on them.

The good parts were the pool/hot tub was nice but the showers at the pool didn’t work on third day we were there.

The staff were friendly.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Warren

Very helpful front desk personnel.

Leisure Family

10/10

Exceptional

09 Oct 2025

Lisbeth

Staff were helpful, excellent restaurants and supermarkets close by in the most beautiful town surrounded by the mountains

Leisure Partner

10/10

Exceptional

03 Oct 2025

Sarah MJ

Clean and convenient

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Ketan

Broken bed so could not sleep

4/10

Poor

16 Sep 2025

Hon

It's a condo style property, not a hotel. Would be great for families bc it's roomy, but property could use some updates. Pillows were lumpy, and obviously years and years old. Towels were worn and rough. My bath towel had a light stain. Front desk was only open till 11pm. You need (different) codes for every door- kind of a hassle. It's a place to stay if you're on a budget with more than 2 people. Otherwise, go to a nicer hotel.

Leisure

6/10

Pleasant

15 Sep 2025

Amy

The property was okay. The toilet was broken as it continuously ran and the blinds had chunks out of them so the sun shined through and provided little privacy in the bedroom. When I mentioned both issues to the staff they said “oh”.

Leisure Family_with_children

10/10

Exceptional

11 Sep 2025

Cheng

Spacious room, kitchen, dining room, 2 Bedrooms, 2 bathrooms. Big balcony with Mountain View. Will stay here again when revisiting Banff.

Leisure Family

10/10

Exceptional

22 Aug 2025

victoria

Amazing property . Beautiful view and kids loved the pool.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

MERNALY

Clean and lots of space .

Business_and_leisure Family

6/10

Pleasant

16 Aug 2025

Jayesh

Property was clean. Front desk should have properly explained the parking arrangement as I end up in different property parking and then to different property with the same room number..also, if you dont take the right elevator, you also end up on 3rd floor but in different area but can't go to my unit #. Front desk should explain this properly as that was the.main reason for lower score

10/10

Exceptional

13 Aug 2025

Sandee

Amazing! So clean and staff are wonderful!

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Elize

The front desk ladies were super kind and attentive. Easy check in process, the 2 bedroom suite was very spacious and this place is conveniently located close to restaurants and shops

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Joshua

Perfect for what we needed

Leisure Family

10/10

Exceptional

09 Aug 2025

Juliano

Awesome place :) !

10/10

Exceptional

07 Aug 2025

John

Highly recommend!

Beds were very comfortable. Had a very good games room with pool table and foosball table.
Location is great with many dining options nearby.
Very roomy, nice kitchen and good to have the two bathrooms in the two-bedroom unit.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Becky

Having laundry available in the room very helpful. Beds were comfortable. Pull out couch bed was average.

Leisure Family

8/10

Excellent

04 Aug 2025

Doina

Clean property.

Leisure Family

10/10

Exceptional

30 Jul 2025

Andrew

Very nice

10/10

Exceptional

29 Jul 2025

leony

We enjoyed our stay here 100%.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Reina Religioso

Good for the budget its like a home away from home

Leisure Family

6/10

Pleasant

13 Jul 2025

Brian

Having a check in time of 5 PM, then a check out time of 10 AM the next day is not reasonable.

Leisure

10/10

Exceptional

12 Jul 2025

Jordan

Amazing stay. Great town

Leisure Friends

6/10

Pleasant

12 Jul 2025

Averil

The pool is great, good setup inside the condos. The washer and dryer didn't work, only found out after doing a load that was left soaking wet. Dryer wouldn't even turn on. The beds need replacing, they are terrible to sleep on. Otherwise the place was decent.

8/10

Excellent

04 Jul 2025

Dia

I liked the place. the 3rd room was quite small.

Leisure Family

10/10

Exceptional

04 Jul 2025

Timothy

Nice and clean, it was nice to have a hot tub after a long day.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Krishna

The apartment was well stocked, they kept supplies for washer dryer and dishwasher. The utensils were very clean. The location is amazing, you can see the mountains in the backdrop and all around. The parking is fully secured with closed doors and gate code. And all the attractions of Banff are less than an hour and half away at the most. All-in-all, I would recommend this property to anyone in a heart beat. The front desk people are very courteous and very friendly.

Leisure Family

10/10

Exceptional

16 Jun 2025

Elsa

Friendly staff.. room clean

Business_and_leisure

8/10

Excellent

16 Jun 2025

Thimma

Stayed for one night. Checked in really late driving back from Icefields they don't have 24 hr. check-in that was a downside. Property was clean

Leisure Family

10/10

Exceptional

16 Jun 2025

upminder

our stay was great.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Jamaal

Loved the in unit laundry

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

liza

The outside doesn’t look good but the rooms and clean, comfortable bed , clean bathrooms and the place is near the restaurants.

Leisure Family

8/10

Excellent

02 Jun 2025

Trapper

The place itself was nice and a great location. We were on the 3rd floor for 5 nights. The people above us stomped at all hours of the night. By the end of our stay, we realized they are staff who live up there. You’d think they would be more aware of how loudly they stomp around with guests below, but nope. It was not a restful stay. I notified management in an email and got no response.

Friends_and_family Family

10/10

Exceptional

28 May 2025

Susan

Excellent staff.

Leisure

8/10

Excellent

26 May 2025

Douglas

The room was nice and well apportioned. The building however was under construction with no flooring or paint in the hallways which was not disclosed. We are ate the restaurant one night which was very good

Leisure Family

10/10

Exceptional

05 May 2025

Jeff

Great place

Leisure Family

10/10

Exceptional

20 Apr 2025

Rick

Great place to stay easy walking to down town Canmore.

Leisure Family

10/10

Exceptional

16 Mar 2025

Will

An amazing place for a group to stay and relax in Canmore! Highly recommend!

Leisure Friends

10/10

Exceptional

28 Jan 2025

Fiona

Went for a girls weekend and was very happy with the space we got. Would definitely book here again

Leisure Friends

10/10

Exceptional

30 Dec 2024

Andrew

Ski Trip

Perfect retreat in the mountains and stay for a ski trip

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Ashley

My family enjoyed our stay. The hotel room was clean and comfortable. It was awesome to have a washer and dryer in the room. We used the pool many times. It was always clean and had generous hours. We will definitely come back.

10/10

Exceptional

27 Dec 2024

Barb

Used for family Xmas. Accommodated us by having two rooms together. Fully equipped kitchen, washer and dryer, lots of towels and bedding. Kids loved pool, hot tubs and games room. Staff friendly and helpful.

Family

10/10

Exceptional

27 Dec 2024

Barb

Used for family Christmas. Fully equipped kitchen, washer, dryer, lots of towels and bedding. Kids loved swimming pool, hot tubs and games room. Staff was welcoming and helpful.

Leisure Family

10/10

Exceptional

03 Nov 2024

Anita

The swimming pool and hot tub and waterslide were excellent for our grandkids of 6 yrs and 4 yrs. Nice suite excellent cooking facilities and BBQ on balcony. Nice place to stay for the price.

Leisure Family

8/10

Excellent

22 Oct 2024

David G

This was our second stay here and it has been fantastic both times.

Leisure Family

10/10

Exceptional

14 Oct 2024

Eloise

Sunset Resorts was perfect for our needs. The suite was spacious and very well equipped. We had 10 family members in 3 rooms but were able to easily gather together. The staff were very helpful, the underground parking was good. We easily walked into town and found restaurants and enjoyed the atmosphere. We would definitely book at Sunset Resorts again.

Leisure Family

10/10

Exceptional

13 Oct 2024

Ashley

Spacious room, would stay again.

We had a great stay! Unfortunately, our time at the property was limited due to our busy hiking schedule, but it was a nice place to come back to in the evening, and our two-bedroom accommodations were spacious, with plenty of room for our family of four to spread out. The hot tub was a nice way to end our day however the beds were very uncomfortable in our room and left us wanting more hot tub time! We had some housekeeping complaints as well, but nothing that would prevent me from staying there again.

10/10

Exceptional

07 Oct 2024

Ellen

The staff at the front desk are phenomenal and friendly. Pool is close and clean. Local restaurants offer discounts and we had several enjoyable meals. We actually stayed here twice as we changed travel plans to avoid jasper since the wildfires. Room we had the first time was smaller, one bedroom and cozy. The room we had the second time had two bedrooms and beautiful.

10/10

Exceptional

18 Sep 2024

Debby

Just what I needed. The rooms were clean and well maintained. The kitchen had all the essentials. I wish they provided aluminum foil or baking sheet as well as salt.

Leisure Friends

8/10

Excellent

16 Sep 2024

Verified traveler

Okay

Beds were a little hard. Lighting in kitchen could have been a lot brighter. Overall not bad. Floors could be washed. Not dirty to see but our feet were very dirty by end of day

Friends_and_family Family

6/10

Pleasant

10 Sep 2024

Pat & Anne

The property itself was very nice. Finding the property was difficult. The office is hidden, there is no convenient parking to enter the office. Parking itself was unlike anything we had ever experienced. There were numerous codes for the underground garage, elevator, room entrance. It was very confusing. I would not recommend this location.

Leisure Family

8/10

Excellent

09 Sep 2024

Jordan

Great view from the balcony of the mountains. Pool and hot tub are great.

10/10

Exceptional

08 Sep 2024

Vicki

Two Night at Sunset

We booked two nights at Sunset Resorts Canmore. The room was very nice with a view of the mountains. The beds were very comfortable and clean, but the frames had terrible creaks in them. The office staff was very nice and very helpful. They also partnered with several local restaurants to received a 10% discount. It was a little tricky getting to Sunset Resorts due to road construction, but was certainly manageable once we knew the correct route. Enjoyed our visit!

Partner

10/10

Exceptional

08 Sep 2024

AnLan

That’s a good place to stay, price is worth it

Leisure Friends

8/10

Excellent

18 Aug 2024

Paula

We enjoyed our stay Sunset Resorts at Canmore. The front desk was helpful and friendly. Overall, the accommodations served our needs. The room was little outdated and still had Christmas decorations out which we thought was odd for August. Of note the fireplace didn't work, the sink in the bathroom drained slowly and the towel were rough.

8/10

Excellent

16 Jul 2024

Muhammad

Too much construction going on around the area

Leisure Family

10/10

Exceptional

10 Jul 2024

Harini

The staff are kind and helpful. Great location. The units are clean, well maintained and comfortable with great amenities. We would highly recommend this place!

Leisure Family_with_children

10/10

Exceptional

05 Jul 2024

Arsalan

Great place

Family_with_children

10/10

Exceptional

05 Jul 2024

Amapola

First of all we got there around noon the lady at the front desk was rude and we were the only customer there we asked if our room was ready she said no and we asked her questions and she kept telling us that she will explain it later, she was just rude that's all, we travel a lot and wherever we get early we get a nice welcome and if the room is not ready they will asked us if we wanted to stay and wait for our room to be ready or use the amenities or put our lagguage in the locker if they have one. But anyways we left and did our excursion and we came back finally a different lady working in the front desk she's very nice and more professional even though she had a line in front of us. The place is awesome everything in our room was detailed and brand new, and the locations perfect! We will definitely coming back and stay here.

10/10

Exceptional

30 Jun 2024

Ziyad

Lots of amenities… spacious, and u can use grande Rockies pool

6/10

Pleasant

28 Jun 2024

Srishailkumar

Needs upgrade

Leisure

10/10

Exceptional

27 Jun 2024

Tamara

We did like that we had access to a washer and dryer in the unit we were staying in

Business_and_leisure Family

10/10

Exceptional

25 Jun 2024

Oliver

Staffs are great! Game room was fun. A lot of great amenities

Leisure Family

10/10

Exceptional

22 Jun 2024

Rex

Nice and clean. Staff are friendly and approachable.

Leisure Family

10/10

Exceptional

22 Jun 2024

Jeffrey

Check in was easy, but a little confusing to remember all of the codes to get into the different amenities. Room was clean and quiet. Kitchenette was small, but usable for our 3 night stay. Overall very happy. There is construction on the road just outside of the hotel, so hopefully that gets completed soon.

Leisure Family

6/10

Pleasant

16 Jun 2024

Amanda

Fine

Leisure

6/10

Pleasant

06 Jun 2024

Yuen

We stayed in a three bedroom suite for 4 nights. The beds are in poor condition. The water was leaking from the hot tub in the master bedroom. The TV s did not work.

Leisure Friends

10/10

Exceptional

31 May 2024

Clint

Had access to a pool, but the hot tub wasn't operational at the time. We had a jacuzzi in the room so that wasn't an issue. Fill time on the tub was quite fast as well. Room layout was a bit weird, but nothing challenging. The room was HOT. Set to 30 when we walked in. Turned it down and opened small windows. Note said A/C wont turn on if less than 12C outside and use fans. Room stayed at 25C. Front desk was no help on this.

The games room for the building was better than expected and we were disappointed that we didn't' check it out sooner. I wasn't a fan of the staff using it as a lunch room. Staff brought their lunch in and plopped down on the couches. As I was on the far edge of the room, I had to squeeze behind one of the couches to get by so I could exit.

All staff were polite and the front desk was very helpful. Shout out to Joy at the front desk for such a bubbly and welcoming attitude. We even signed out a movie and board games (free) and returned upon checking out.

A concern was the 5pm check in and 10am check out. This was mitigated a bit by them sending a message that we could check in earlier as the room was ready, which would have been fine, if we had known in advance but with it being so late in the day we had to plan around it. For the checkout, I paid the $40 charge to get a 1pm checkout. Others have checkout at 11am and you would ask for a bit longer (noon) at no charge.

Leisure Partner

10/10

Exceptional

27 May 2024

Sarah

Family friendly, and a great spot to unwind at the end of a busy day. We used the games room almost nightly. Friendly staff and fairly central/walkable.

Leisure Family_with_children

10/10

Exceptional

25 May 2024

Eric

Great location, clean and comfortable

We stayed in a 2 bedroom standard condo, which was very spacious and had every amenity you'd need for a stay including in-suite laundry facilities. The only complaint we had was the paper thin walls & ceilings, and the lack of blackout curtains (the sun rises very early!). Would recommend and would stay again!

Friends_and_family Family

8/10

Excellent

19 May 2024

Mariane

Great stay , wonderful view , i wish there was more pillows in the unit and also wish the hot tub was working! But overall great stay

Leisure Family_with_children

2/10

Poor

12 May 2024

Brianna

Garbage would never stay again. The pool was closed and i never got a notice and they forced me to stay and not refund me. Honestly wasnt even that clean and wasnt very nice. Never coming back. Do not recommend

Business_and_leisure Family

2/10

Poor

28 Apr 2024

Line

Apartment was nice, neighbors did laundry all day until 11 pm and then started again at 6 am the next day so all we heard all day and night was the spin cycle shaking our condo. Woke me up at 6 am. Came here to get away and relax and that didn’t happen, just annoying noise!

Leisure Friends

8/10

Excellent

14 Apr 2024

Adrian

Place was clean and staff was polite but don’t like they charge fees if I left garbage in garbage can in room it seems there are fees for everything. Towels must be left in tub or another fee that’s why you hire staff so the rooms are taken care of.

Leisure Family_with_children

6/10

Pleasant

31 Mar 2024

Ashley

Pros:
- Pool/waterslide
- Underground parking
- Games room
- Ability to rent movies
- Spacious rooms with a fireplace, kitchenette, and jacuzzi
- Good location: across Rocky bagel co and down the road from other shops
- Discounts to different vendors

Cons:
- Resort fee ($15.00 a day which was not well explained. I was told it was $2.70, which is more reasonable, but was charged $32.70)
- Bedding, particularly pillows, were awful
- Shower is not pleasant depending on preference of pressure
- Pullout bed was not comfortable

Partner

4/10

Poor

24 Mar 2024

Jesse

2/3 of the water park was not operating and the washing machine had so much mold in it that it wasnt safe to use, as soon as we opened up the door the entire apartment smelled like mold. We tried to clean it up to get rid the smell but thankfully the none of the thermostats worked and we were able to sleep with all the windows and doors open to outside and the apartment temperature never fell below 26c would not recommend

Leisure Family_with_children

10/10

Exceptional

17 Mar 2024

Breanna

We loved our stay here. The room was beautiful and clean. The kitchen was well supplied and the tub was amazing

Leisure Partner

10/10

Exceptional

20 Feb 2024

Lesia

Leisure Family

10/10

Exceptional

21 Jan 2024

Aaron

Went for a swim and got out of the pool went to go back into the main floor and the code would not let me in ..... i had to walk to the underground parking and get into my suite that way it was a bit chilly

Business_and_leisure Family_with_children

10/10

Exceptional

07 Jan 2024

Aaron

New Years Stay

We rented the two bedroom jacuzzi suite. The place was clean upon checking in. The check in was quick and informative and they were good about replacing the garbages daily. This was the second time staying at this property and would definitely stay again.

Friends_and_family Family

10/10

Exceptional

17 Dec 2023

neal

Great for multi couple trips. The suite had everything we needed. Close to everyhting. Great amenities. Friendly staff. 9/10

Leisure Family

10/10

Exceptional

14 Nov 2023

Nhiem

great

Leisure Family_with_children

10/10

Exceptional

05 Nov 2023

Sarah

The property is clean and what I expected from pictures. The pool is in another building from where I stayed.

10/10

Exceptional

20 Oct 2023

Gabriela

We absolutely loved this place. Clean and excellent room layout for families. My daughter loved the pool. We will most certainly come back.

Leisure Family_with_children

8/10

Excellent

16 Oct 2023

CATHERINE

Great location and friendly knowledgeable staff

Leisure Family

8/10

Excellent

09 Oct 2023

Elaine

The room was nice and clean. Beds were hard so we didn’t sleep well.

Leisure Friends

10/10

Exceptional

08 Oct 2023

Arleynne

Would recommend

Great place to stay! Staff super friendly and helpful, place was very clean and a great location.

Partner

10/10

Exceptional

07 Oct 2023

James

Comfortable one bedroom condo. Well located, quiet. Friendly staff. Good value for money

Leisure Partner

8/10

Excellent

01 Oct 2023

Joan

Property was very well maintained, however we did not know the Spa was no longer around. All hotel advertising does not list this fact so were disappointed to learn this upon checking in. The room we stayed in was incredibly warm, we had the heat turned off and the windows open for the entire 3 nights we were there and the weather was cold outside. The layout of one of the bathrooms had the toilet inches from the shower so not very comfortable when using the facility with the toilet paper dispenser a couple feet away.

Leisure Friends

10/10

Exceptional

01 Oct 2023

Brigitte

Nice surprise in Canmore

Very spacious and clean.

Partner