Name: Sanctuary Rarotonga - on the Beach
Address: Aroa Beach & Lagoon Marine Reserve, Rarotonga, Rarotonga, 12681, CK

8/10

Excellent

01 Jul 2026

Laura

The room was right next to the most beautiful beach with fantastic snorkelling. The swimming pool was lovely and there was a swim-up bar where you could order drinks. I liked that guests could use The Rarotongan facilities too such as the pool, beach, activities hut and restaurant. There was a great selection of food available to eat during breakfast. The bus stop was right opposite the resort which was handy. I would still recommend hiring a car to get places quickly. My bedroom needed a drying rack and the tv sound was not the best, but it didn’t matter too much because I was out and about most of the day. The main thing I didn’t like was that the restaurant floor was sand - it would be much better if it was concreted and then tiled.

Self

10/10

Exceptional

11 Jun 2026

Debbie & Darren

We stayed at 3 locations during our 2 week trip and Sanctuary Rarotongan was by far the best😊 The room, location, staff and daily activities were amazing.
We are planning a return trip to Rarotonga next year and will be booking here again no questions asked. All staff were beautiful but a special shout out to Sake at the bar. Ron at reception and Va in the restaurant they made our stay memorable

Partner

10/10

Exceptional

08 Jun 2026

Doreen

We thoroughly enjoyed this resort. The rooms were clean and had had a cool Polynesian vibe to it. The breakfast every morning was so good. Best of all were the staff. Each and every person was beyond friendly and kind. Big shout out to our server Jayesh. He was so awesome!

Family

6/10

Pleasant

28 May 2026

Gabrielle

The location is perfect however the resort is a little out dated and the food is average. The staff are very helpful and friendly.

Friends

8/10

Excellent

26 May 2026

DIANE

Being right on the beach was fantastic. Having a private beach for the adults only part of the resort was great.

Friends

10/10

Exceptional

25 May 2026

Margaret

The resort is very attractive , lovely buildings and landscaping .
The interiors were attractive and comfortable loved the massive super king bed and plenty of various pillows so was easy to find one to our liking.
Our beachfront suite was first floor with lovely views over the lagoon and reef but felt a little dated in some repects and certainly a little tired . Time for a little refurbishment maybe .
However overall was a lovely resort to be in for our first visit to Rarotonga . We loved our adults only part but enjoyed the main part of the Rarotongan too .
Lovely family friendly and casual easy place to stay . Good value for money too .
The food is mostly well cooked very flavoursome pacific fusion and generous portions . The bar and pool area very inviting .

Partner

8/10

Excellent

25 May 2026

Melanie Ann

Would highly recommend 1st floor beach rooms for a better view of the lagoon. If you want direct access out your door to the lagoon, ground floor would suit however note that other guests will congregate in front of your room to gather, sunbake and chat with others which if you like privacy, these wouldn't be a good option.
The gardens are stunning and well maintained, the lagoon is beautiful with snorkeling and other water activities only metres away from your room. A beautiful array of colourful fish to be admired.
The staff are lovely and friendly and rooms are kept very clean.
My only two negatives are that that the rooms are very outdated need a good makeover. Lighting in the rooms are a big problem in that it is very dull and with all the orange colour wood and yellow decor, makes it very dark and hard to see in your suitcases or even read a book in your room at any time of day. I would recommend bringing a reading light or torch.
There are three restaurants at the resort, however they all have the same menu and kitchen. The food is very expensive and not very nice which was disappointing. Our group ended up eating out most of the time which meant paying for taxis or the bus to find somewhere else. They really need to drop their prices to match the quality or up their game to match the prices. I would recommend researching other options to dine at before you book your stay.

Friends

8/10

Excellent

29 Apr 2026

Michael

Rooms were clean and tidy. We did get some bad news that the rooms had been overbooked so we didnt have the room we wanted for the whole time, however the staff were very helpful when we had to change rooms. Great coffees in the morning too!

Partner

10/10

Exceptional

25 Apr 2026

Gary

Great place! Enjoyed the location, staff and food. Va took great care of us!

Partner

10/10

Exceptional

22 Mar 2026

Spence

First class service , beautiful helpful & engaging staff

Partner

8/10

Excellent

14 Feb 2026

Glen

Clean room, wonderful staff, beautiful location.

Wine and some fresh fruit well over priced, $25 for two small pieces of PawPaw

Leisure Friends

10/10

Exceptional

09 Feb 2026

Nicole

The staff were all so lovely and made our stay very enjoyable. The room was always cleaned on days we required and the staff were very happy to work around our timing. The restaurant staff and entertainment was great. We had a great stay and will definitely be back with our children to stay in the Rarotongan side. Thank you all for making our honeymoon that extra special.

Leisure Partner

4/10

Poor

16 Jan 2026

Kelly

Breakfast was great.
Tables werent cleaned when people finished.
Tables still dirty next morning.
Outside tables not cleaned or set up in the mornings.

Leisure Self

10/10

Exceptional

11 Jan 2026

Jahmaica

Loved my stay here!! It was so tranquil and cool to have The Rarotongan next door for games and a busier atmosphere.
Loved the amenities being right outside the rooms to take straight into the beach. There were so many activities each day there’s something for everyone. The staff were amazing - shoutout to Mark and Akuela. I’ll definitely be back. Meitaki

Leisure Self

8/10

Excellent

05 Jan 2026

Jacob

Staff were great, food was average. Other than that it was ok.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Dimitrios

This resort is in desperate need of a renovation, the staff seem to be lost, and there is not much else nearby. First of all, they took a very long time to process my initial payment although it was shown as “paid”. Then, I had exchanged numerous e-mails explaining to them that we needed a downstairs beachfront suite due to my partner’s mobility issue. They had assured me that we would be given a downstairs beachfront suite. Upon arrival late at night we were given an upstairs suite and when I protested they eventually gave us a beachfront suite but on the far side of the resort away from the beach, while they kept handing the best downstairs beachfront suites to other couples that were arriving as we waited. The pool of the Sanctuary was not worth visiting and we did not use it during our stay. The food was basic and the general state of the resort was run down. Stay somewhere else like in the Muri Bay Area which has better accommodation and more things to do nearby.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Claudia

Everything was very beautiful! The marine reserve in front of the hotel was amazing!

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ian Bruce

Absolutely love staying at the Rarotongan…Service is fantastic, Staff are delightful and always happy, Best lagoon on the island and beautiful sunsets….

Leisure Partner

8/10

Excellent

22 Oct 2025

David

Having direct access to the marine reserve for snorkeling, swimming and free use of equipment was fantastic.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Catherine

Great location, right on the beach with excellent snorkelling with tons of fish. Really comfy sun loungers. Can help yourself to kayaks right on the beach. Snorkels and flippers are provided in your room. You need to walk thru reception to get to the Rarotongan now, but that gives you great sunset views from the bar/restaurant there. Food options are same at both sites.

Partner

10/10

Exceptional

20 Oct 2025

TERRY

The staff was amazing and really made us feel welcome! The resort was clean, and our room location was unbelievably fantastic. The only improvement could be made with the dinner menu offering a few more healthy items.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Dawn

Incredibly friendly staff. Excellent location with the beach/ reef right there. Great food/ cocktails.

Leisure Friends

6/10

Pleasant

29 Sep 2025

wendy

Food extremely average, could do a lot better

Leisure Partner

8/10

Excellent

27 Sep 2025

Kathleen Audrey

Great time!!

Leisure Family

8/10

Excellent

25 Sep 2025

Kelly Anna

I liked that the bes was comfy, large and a range of pillows to suit. The shower was excellent with good pressure. Loved the air con and then heat pump when needed. I didnt like that it was cashless as we brought quite a bit of cash but not a big deal. Some rubbish was accidenly left in our room on check in ~ also not big deal. The biggest let down was the wifi. We needed this to find things to do on the island and for map location. It would constantly drop off. This really does need to be sorted. We would come back as staff were awesome but wifi seriously needs looking at.

Leisure

6/10

Pleasant

22 Sep 2025

Damon

The resorts postion to the beach is great

Leisure Friends

10/10

Exceptional

21 Sep 2025

Andrew

Sanctuary adults only is peaceful.
Staff lack a bit of enthusiasm.
Beach and water facilities great.

Partner

10/10

Exceptional

15 Sep 2025

Deborah

The room was spacious and beautiful leading out to a semi private courtyard and out onto a gorgeous lagoon. The snorkelling was amazing - like bring in an aquarium! Super friendly staff too.

Leisure Partner

8/10

Excellent

03 Sep 2025

Peter

Really liked the beach access / location. The water was crystal clear with plenty of coral fish about. Staff were pleasant and helpful. The dinner menu was average, a daily special would have been appreciated. Overall we had a fantastic time, very relaxing and well looked after.

Leisure Friends

8/10

Excellent

01 Sep 2025

Lesley

Only disappointment was the lunch and dinner menu- was looking forward to the fish but three attempts resulted in very overcooked deep fried fish. Menu limited so ate out for dinner 4 nights. Staff fabulous- sea fabulous.

Leisure Friends

2/10

Poor

25 Aug 2025

Lynette

Will post on Trip Adviser

10/10

Exceptional

24 Aug 2025

alan

Highly recommend, nice relaxing, well appointed. Very nice staff, they made my stay very enjoyable

Leisure Self

8/10

Excellent

15 Aug 2025

Verified traveler

End of holiday treat

What an amazing view we had from our lovely room. We loved our 2 days. Wished it could have been longer. The restaurant has an awesome selection of gf food available. I was spoilt for choice and its celiac friendly.

Partner

4/10

Poor

11 Aug 2025

Sarah

Good location for swimming and snorkeling

Leisure Family

8/10

Excellent

02 Aug 2025

Michelle

Good sized room but quite dark. Great sized bed.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Adnan

The staff were amazing polite and super helpful. The beach being at your doorsteps was amazing and kayak and snorkelling gear being provided was super handy

Leisure Partner

8/10

Excellent

20 Jul 2025

Elizabeth Anne

No kids. Great breakfast. Coffee pod machine in room with pods. Lovely FIJIAN staff. Thats right Fijian. Very few Cook Island staff except for reception in Rarotongan resort .

Leisure Friends

10/10

Exceptional

09 Jul 2025

Babette

Great resort

Awesome facilities, comfortable room overlooking the beach, great staff. Only problem was checking in after arriving early, still had to wait until 3. Was ok tho, we sat round the pool eating and drinking.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Julie

Lovely quiet place, staff are all amazing, so friendly and willing to help.
Rooms are a bit dated and could do with a bit of a tidy up, but it was clean and tidy.

Leisure Friends

8/10

Excellent

15 Jun 2025

joanna

Pretty good

After a bad start, some grumpy faces and room not ready well after checkin time, everything improved. We enjoyed our stay.
Swimming and playing tennis.

Partner

10/10

Exceptional

05 Jun 2025

Graham

We’ll be back 😀

Loved it !

Partner

8/10

Excellent

22 May 2025

Chris

Very welcoming and friendly team. Rooms would benefit from some updating.

Leisure Partner

10/10

Exceptional

10 May 2025

Paul

We spent 7 day here and had a fantastic time the stall went above with the way they got to know us and call us by our names. Our room was alway neat and tide and so close to the lagoon. We will be back very soon again

Leisure

10/10

Exceptional

06 May 2025

Jamie

So close to the lagoon.

Leisure Friends

10/10

Exceptional

04 May 2025

KUN

nothing

Business_and_leisure Family_with_children

10/10

Exceptional

30 Apr 2025

Stefani

This was a fantastic experience. So private. So quiet. Staff is friendly, courteous and helpful. Looking forward to visiting again!

Leisure

6/10

Pleasant

24 Apr 2025

John

The Rarotonga has the echos of a beautiful resort. The location on the lagoon is fantastic. It’s showing its age. The reception check in could provide a little more direction and help to the room.

Leisure Partner

10/10

Exceptional

07 Mar 2025

Sarah

We throughly enjoyed our stay at the sanctuary, a couple of small things i would change is the music! It is on loop 1 album the whole time and food was not consistent but mostly good.
Also wifi needs to be inclusive in price even if it is a small amount. Overall was our favorite place to stay!

Leisure Friends

10/10

Exceptional

24 Jan 2025

Matthew

Awesome stay, absolutely beautiful location and the lagoon being right there is INCREDIBLE. Amazing snorkelling right outside your room, saw rays and awesome fish (someone saw a turtle but we did not).
Absolutely would recommend, staff are lovely and a pleasure to chat to. Swim up bar is awesome and perfect way to cool off.
Can't recommend highly enough!

Leisure Partner

10/10

Exceptional

19 Jan 2025

Lance

Lovely location and great beach. Room was very nice and well serviced. The games room could use a sweep. Staff were lovely and food service was fairly good.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Jan

The staff members Va and Aku provided beautiful service. They were a highlight of our stay at the resort. Such a pleasure to be around them both. They went out of their way to always make sure we were okay and provided excellent customer service.

Leisure Partner

6/10

Pleasant

09 Dec 2024

Ann

The Sanctuary could be a great place to stay but it is not a luxury Resort. We had an issue with our room not being what we had requested, and this was promptly sorted by the Reservatios lady, maybe because several other members of our group had better rooms or maybe when I questioned why I had an ash tray in my non smoking room and why was my neighbour continuously smoking on the balcony next to ours which meant we could not go outside. Unfortunately several of us encountered exceptionally rude staff on the Reception Desk. The food was mostly good, but breakfast was always lacking either no bread, no cheese/meat, no cups, no teabags there wasnt one morning where we didn't have to request something. We were definitely 2nd place to The Rarotongan. The pool is a nice area, but smoking is openly allowed at this resort which was extremely unpleasant. This was my 3rd time in Raro, 1st time at The Sanctuary, I really missed the happy fun loving Rarotongans, the staff at The Sanctuary just did not seem happy at all. Previous experience at The Edgewater has been warm, engaging staff who were happy to help but at this resort everything seemed to be too much trouble. However at The Sanctuary the Ground staff and cleaners were always friendly and helpful. Overall we had an amazing time but that was more to do with the occasion we were there for and sadly due to the lack of warmth and engagement we went outside of The Sanctuary for food and entertainment.

Leisure Family

10/10

Exceptional

11 Nov 2024

Wendy

Quiet, well-appointed, with the option of taking part in all the activities at the sister resort next door. Lovely, friendly staff who were always prepared to go the extra mile. Fabulous snorkelling right on our doorstep - it was like swimming in an aquarium.

Leisure Family

10/10

Exceptional

08 Nov 2024

William

Great staff, pleasant hotel in a wonderful part of the world

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

Adrian

A great relaxing stay

Great stay, perfect beachfront room and being adults only on the side we stayed on, relaxing and quiet.
Service was good but relaxed. Swim up bar, well kept facility, a range of bars and restaurants within the complex, fins, goggles and snorkel provided for the lagoon.

Partner

8/10

Excellent

12 Sep 2024

Troy

We enjoyed the adult only stay. The cocktail and bar staff were amazing special Sake. Areas which were a little disappointed was the breakfast buffet. For the price we believe that it was not value for money. Overall we enjoyed our stay and the facilities / beach equipment that were available to us. Thank you all the the friendly staff that help us enjoyed our holiday.
Fiona and Troy

Friends_and_family Friends

10/10

Exceptional

16 Aug 2024

Gordana

I have not idea to change something, everything was excellent and see you next year.

8/10

Excellent

11 Aug 2024

Sally

Hotel is a wonderful location for snorkelling

We loved the location, in front of the marine park, being able to snorkel from the beach. Kayaks and stand up paddle boards were always available to use which was great. We had a lovely view of the lagoon from our balcony. Room was spacious and clean except windows which needed cleaning- the resort feels tired with dining areas needing a good clean

Partner

8/10

Excellent

11 Aug 2024

Sally

Wonderful location for snorkelling

We loved the location, in front of the marine park, being able to snorkel from the beach. Kayaks and stand up paddle boards we’re always available to use. We had a lovely view of the lagoon from our balcony. Room was spacious and clean except windows which needed cleaning- the resort feels tired with public areas needing a good clean, especially breakfast area - buffet not great, staff morale seemed low, did bare minimum

Partner

10/10

Exceptional

09 Aug 2024

Katie

Such a retreat from the every day. At The Santuary, they have it all! Beautiful location, friendly staff, tasty food and plenty of options for activities throughout your stay. Highly highly recommend!

Leisure Partner

10/10

Exceptional

29 Jul 2024

Veronica

Great facilities and the snorkelling is fantastic. The real highlight is the friendly staff - loved our time here.

Leisure Partner

8/10

Excellent

27 Jul 2024

Lorna

We’ve just come back from there. It’s the only place we’ve stayed in Raro so can’t compare. Plusses - room was great - clean with a super comfy bed, brill shower, our own snorkelling gear which we used to access what we understand to be the best snorkelling just metres from the beach. There was also free access to kayaks and SUPs. We had a beach room on the ground floor and it was amazing to lounge outside the bedroom looking at the sea through the trees, and on windy days lounge by the pool. There is a games room with Pool, table soccer and table tennis which provided us daily competition with each other. Staff were awesome, lovely and fun. Cocktails were yummy. Food was average, both price and quality. It was certainly a step up in quality of furnishings and fittings from the Rarotongan next door. You get access to their amenities, but they weren’t much cop. The gym machines in particular were very dated and clunky, and there was no real room to do any floor work. Our only downer were the tropical breakfasts - not much choice, bad coffee and UHT milk only. I would give that a body swerve and try and cut a deal with cooked breakfasts which were so much better.

Leisure Partner

8/10

Excellent

25 Jul 2024

Lynda

Food was dreadful.

6/10

Pleasant

22 Jul 2024

Richard James

The property looks a bit on the tired side, with the tennis court in need of singificant maintenance, the beach is washing away and exposing the palms, the cages of rocks supposed to be protecting the beach and the creek are rusted and broken.

The breakfast buffet is the same every day, and the variety is fairly limited.

Surprised too that at a resort on the water, we were not able to change the flippers left in our room to a larger size. According to the Activities hut there was no spare XL fins to swap for the Medium pair.

Both check-in and checking out were problematic. In the case of checking in, we were giving the keys to an occupied unit and surprised the guests there when we unlocked the door. This was rectified with another room and a free cocktail.

And our request the day before for check out for a later time was not logged, so that we had to wait nervously before it was confirmed with the member of staff we'd spoken to.

Leisure Partner

8/10

Excellent

18 Jul 2024

Volker

Great options for walks along the beach and into the hinterland. Beautiful beach, safe swimming, snorkeling and kayaking options. Property somewhat dated and not as quiet as you would expect for an adults only resort.

Leisure Partner

10/10

Exceptional

15 Jul 2024

IAN

On the beach

Leisure

10/10

Exceptional

25 Jun 2024

Tiresa

Just Love everything about it and very lovely staff

Leisure Friends

10/10

Exceptional

11 Jun 2024

Verified traveler

Absolutely paradise, staff are beautiful

Self

6/10

Pleasant

04 Jun 2024

Rubia

I just didn't like that our room was at the door of the restaurant, at 6 am there was already loud music and the food at dinner was very bad

10/10

Exceptional

23 May 2024

Tania Michelle

Loved our stay at the Sanctuary.. Location is next level. Snorkeling at your door and helpful friendly staff.. Complimentary breakfast was good so no complaints there. Only negative was the 2x we ordered food (eggs benedict and pizza) which was not very edible.. Would definitely stay again.. thanks x

Leisure Friends

8/10

Excellent

15 May 2024

Linda

Rather dated and a

Leisure

10/10

Exceptional

12 May 2024

Angela

Lovely place to stay

10/10

Exceptional

24 Apr 2024

Theresa

Absolutely loved our stay at The Sanctuary. We were a bit worried as we’d seen some bad reviews for this place but it must have had an overhaul because it was great. Staff were so friendly and helpful. Our room was lovely with everything working and everything we needed. It was nice and quiet and private. The private beach is great for snorkelling. They have so many activities happening and kayaks/snorkelling gear to use. The pool was awesome especially the swim up bar. Cocktails were yummy. Food was so good with large portions. Anything we needed the staff were happy to help. We will definitely be back if we visit Rarotonga again! Thanks for the lovely stay.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Kenneth

Loved the look and feel of the resort, great staff and amazing beach

10/10

Exceptional

18 Apr 2024

Kenneth

Loved the location, the pleasant and helpful staff and the great Polynesian feel of the property

Leisure Friends

8/10

Excellent

17 Apr 2024

Heidi

Lovely snorkeling but desk staff was not very helpful with information about the island.

Leisure Partner

8/10

Excellent

04 Mar 2024

John

Clean and convenient

Leisure Family

6/10

Pleasant

12 Feb 2024

Leanne

The “adults-only” hotel and pool are nestled so intimately within the larger family friendly grounds that you can’t tell it’s separate.

Leisure Partner

10/10

Exceptional

15 Jan 2024

Te Uranga

Wonderful stay.

Leisure Self

10/10

Exceptional

03 Jan 2024

Martin

Only stayed for 3 days but its a lovely spot to be at, right on the beach. Will definitely stay again

Leisure Partner

6/10

Pleasant

27 Dec 2023

Devika

Good room view of the beach

Leisure Partner

4/10

Poor

08 Oct 2023

Laura

Not worth the money

This hotel is tired, old and in need of an upgrade. The service is poor... i waited 3 hours for food one day and 1 hour for fresh towels. There are so many other beautiful hotrls on the island that you would think the raratongan woould step up... it doesnt. Friends of mine arrived to a dirty room that they then had to wait another r hours before checking in. Ultimately, id never stay here again.

Self

10/10

Exceptional

05 Sep 2023

Alison

Beautiful view and range of activities to do at the resort

Leisure Partner

8/10

Excellent

21 Aug 2023

Lance

Lovely setting right on the edge of the lagoon reserve - perfect for snorkeling and swimming. Bar / Reception staff were great and made for a very relaxing holiday.

4/10

Poor

19 Jul 2023

Lord Delfin

Excellent marine reserve for snorkelling and swimming!
The let down was the reception staff - from poor check-in process and communication was downright rude. When we dropped off our bags for early check-in we were told to just leave behind the bar at Sanctuary and didn't get any tags. On proper check-in they only asked for my passport despite having 2 separate rooms but later on during our stay one of the staff noticed the other guests in the gift shop and interrogated us about the number of guests. She later demanded that we come back with the other passports. We realised the receptionist didn’t put our card on file so we had to pay directly with our credit card every time we purchased from the restaurant or bar; so again had to go back to sort this out with the reception staff. Finally, when we asked for the reception staff to lend us towels for our snorkelling trip they wouldn’t accommodate us at all and when one of our guests was feeling cold, I asked for a blanket as there were none in the cupboards - again the receptionist was not cooperative until I begged / pleaded and she finally sent someone to our room to provide the blanket. Reception staff need to be re-trained and customer service needs to improve!

Leisure Family

10/10

Exceptional

02 Jul 2023

Monique

Simply incredible stay! The location is amazing, staff super friendly and accomodating, everything was just incredible!

Leisure Partner

8/10

Excellent

26 Jun 2023

Patricia A

Lovely snorkeling out front. Hallways were wet, slipery and had loose tiles. Lots of trip hazards. Long lines to order food.

Leisure Partner

2/10

Poor

05 May 2023

Julianne

We have visited this property 6 times. This time was the worst time ever. The rooms were not cleaned properly. They ran out of soap and shampoo. No clean cups or glasses done daily. Rubbish bins only cleaned every other day. Before dinner was brought to you, but now you have to go fetch your own meal from the kitchen. So service was actually non existent. Very sad because we always came back here but going forward we will not be returning.

Leisure Family

8/10

Excellent

27 Apr 2023

Bruce

Well groomed and cared for, service was a little slow

Leisure Partner

10/10

Exceptional

15 Apr 2023

Martin

Lovely place. Amazing views

Leisure Partner

10/10

Exceptional

26 Mar 2023

Olga

The room is clean and the bed is comfy. The view from the room is breathtaking

Leisure Partner

8/10

Excellent

07 Mar 2023

Julie

Happy hour only had one staff member for both bar and poolside bar.
Pool got a bit murky.

Leisure Self

8/10

Excellent

23 Feb 2023

Jennifer Mary

Fantastic location but food very average.

Leisure Partner

10/10

Exceptional

07 Feb 2023

Trevor

Beautiful stay we will go again.

Leisure Partner

6/10

Pleasant

31 Jan 2023

Jack

Stunning location and great for snorkeling.
Food and cocktails are average but sold at premium prices. Go elsewhere if you are looking for a good cocktail.

10/10

Exceptional

27 Nov 2022

Josiah

The staff were fantastic and the location is beautiful. Lots to do around the resort. The dining was amazing! My wife has strict dietary requirements and the chef went above and beyond to cater for her.

Leisure Family

6/10

Pleasant

27 Oct 2022

Claire

We gave thorough feedback. The resort was slightly run down. The menu was limited and was not value for money. The serving staff were lovely but reception was unhelpful.

Leisure Family

4/10

Poor

03 Sep 2022

Mike

Understand the hotel had issues in a storm but this place is old and really tied

Business_and_leisure Partner

10/10

Exceptional

22 Jul 2022

tanya

We've always enjoy the Rarotongan and Sanctuary and have been coming here for 20 years. It's just casual enough to suit our natures, not posh, not luxurious... but comfortable xox

Leisure Family

6/10

Pleasant

14 Jun 2022

T Ryan

Service a def let down

This adults only hotel is part of the Rarotongan and uses the same kitchen. Sometimes the bar by the pool was closed and had to go stand in line at the oother pool bar for about 15 mins. Check in staff were downright rude. Arrived at 2pm was bluntly told check in is at 3pm , I was basically given the option of waiting in the lobby , was not told I could go to pool or if there were facilities to change into my swim trunks just.check in was 3pm. When I did check in was not even told how to get to the Sanctuary part of the hotel. Was a complete joke. Needed a taxi for the night but knew front desk would be unhelpful. I even called on the day before to arrange a airport pickup but nobody picked up for the three times I called. The lagoon is great and can be accessed by public beach.

Partner