Chester Inn & Suites

United States , Cincinnati - OH
CINCINNATI, 11440 Chester Road
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100 reviews shown

6/10

Pleasant

01 May 2026

Lorrie

Okay place to stay, no bugs, but no amenities either. Beds were comfortable but only double beds very small. Perfect for one person not two. No breakfast, pool or ice machine, pop machine not serviced. Great Chinese restaurants across the street within walking distance.. Counter staff was very kind and helpful.

6/10

Pleasant

30 Apr 2026

Matthew

There was blood on the wall in the bathroom

Self

4/10

Poor

28 Apr 2026

Umar

This hotel was a very disappointing experience. The biggest issue is that none of the windows can be opened. The rooms have no fresh air at all, which makes it extremely uncomfortable to stay inside for a long time. It feels suffocating and unhealthy.

A hotel room should at least provide proper ventilation, but this place completely fails at that. Because of this, I would not recommend this hotel to anyone. Very poor experience.

10/10

Exceptional

27 Apr 2026

Kathryn

The temperature controls worked well, the shower was okay. Prefer to have some kind of breakfast provided.

Friends

8/10

Excellent

22 Apr 2026

Ronald

Clean and close to the highway

Friends_and_family Friends

2/10

Poor

21 Apr 2026

Ray

Worst hotel room I’ve ever stayed at horrible staff the smell is inside is awful and they got roaches I stayed for 3 hours seen roaches in the bathroom I went to the front desk to request a refund the rude ass lady said no so I left and went to the Hilton around the corner which was super clean and nice I then reached out to hotels.com and they helped me get a partial refund from them they called them and handled it for me after they talked to them the staff lady still came back and lied to my face about giving me a refund I also showed her the pictures of the roaches she told me and I quote if it’s one roach we can’t refund it craziest I’ve ever heard in my life

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Jasmine

Bathroom floor could have used a sweep and the tub needed deep cleaned but other than that I have no complaints other than no breakfast .

4/10

Poor

12 Apr 2026

Don

One of the blankets on the bed was dirty. The shower water pressure was low due to most of the water coming out of the spout. The bath tub was dirty as well.

Family_with_children

4/10

Poor

12 Apr 2026

Chrystal

We checked in Sunday and informed the front desk we had emotional support dogs. Despite the hotel not being pet-friendly, this was approved, so we believed everything was fine.

Two days later, the manager, Damajeet, approached me outside and strongly reiterated that the hotel isn’t pet-friendly. I explained again that the dogs were ESAs and offered documentation. She questioned their validity because they weren’t wearing vests (not required for ESAs). She confirmed with the front desk that we had disclosed the dogs at check-in, but still pressed the issue—asking when we were leaving, why the dogs weren’t on short leashes (they were using the bathroom in an empty lot), and said she was scared of them after approaching us herself.

After returning to my room, my key no longer worked, requiring a trip to the front desk. While getting the requested paperwork, she called and rushed me. When I brought the letter, she barely reviewed it and seemed unsure what she was looking at. When I asked if everything was resolved, I received a reluctant “yes.”

The rest of the stay felt tense and uncomfortable. It felt like she was looking for a reason to put us out, though we had done nothing wrong.

Positives: friendly front desk staff, comfortable beds, quiet location.
Negatives: no breakfast, pool closed, one shared microwave, bathroom ceiling damage.

Overall, the room was fine, but the experience with mgmt made the stay unwelcoming and had my anxiety on high alert.

Family_with_children

6/10

Pleasant

12 Apr 2026

Elizabeth

Beds were clean. floors were not. I could write my name in the dust. Employees were nice. Pool was broke.

Friends_and_family Family

4/10

Poor

07 Apr 2026

Matthew

While the people who checked me in were friendly, the state of the hotel was not good. There was water damage in and on the walls in multiple places including my room which had stains from ceiling to halfway down the wall. The state of the hallway carpets did not look as if they had been cleaned in quite some time and indeed, the towels left outside a room door on my floor on the day of my check-in were there when I checked out. The floors in my room had not been vacuumed and debris from the ceiling was in various places. The couch in my room was also stained. The furniture was quite worn and beaten up as well. The bed, however was comfortable.

Lastly, the website marketing was misleading. The descriptions did not accurately describe the room and the pictures showed rooms that were in better state, with furniture that was not present in the room, and in general a cleaner condition. Overall, the cost of the room did not match what was provided in terms of written and visual information.

In general, I don't write reviews, but I know I would not stay at this hotel again and I would recommend people look elsewhere for accommodations. There were better options in the same general area which looked to be in better shape.

Self

10/10

Exceptional

06 Apr 2026

Jessica

Yes

Family

10/10

Exceptional

25 Mar 2026

Lamariea

Yes

2/10

Poor

22 Mar 2026

Madison

I cannot recommend staying here. We chose it for its convenient location when we attended a film convention, but the problems began right after check-in (the room’s toilet paper wasn’t stocked, despite us requesting it at the front desk on our way to the convention).

The most egregious events happened that night, when we returned late from convention networking events. There were a spattering of white blobs stuck to the wall right above the bed, almost like spitballs, and a massive wasp in the room despite the fact that we hadn’t opened any windows before heading to the con. We immediately requested assistance at the front desk, but the staff member there was completely dismissive and unwilling to help.

He essentially kept telling us that there was nothing he could do, no one who could help us, and our only option was to return to the clearly uncleaned room with a massive wasp inside. He was even very rude and asked us why we hadn’t noticed this when we dropped our bags, as if that’s ever an excuse for a room to be covered in mystery white blobs, the proper housekeeping service not performed, and a MASSIVE WASP in our completely closed room. Eventually he (seemingly reluctantly) called a supervisor, who was immediately able to move us to another bug-free room despite the desk worker’s assertion that there were absolutely no rooms left and they were fully booked.

The cleanliness and safety issues were one thing, but the staff’s dismissive behavior was unacceptable.

Partner

2/10

Poor

20 Mar 2026

JaiLeigh

When we first got there they told us that the pool was closed, I only booked this hotel because it had a pool otherwise I would have stayed somewhere nicer. We looked past that and went to the room but when we got there the bed was unmade and there was stuff all on the ground like it had not been vacuumed. There were also yellow (looked like cheese sauce) on the blanket. After going downstairs the lady at the front desk rolled her eyes at my wife and said she would give us a new room, the lady then got smart with my wife and asked if we wanted her to go check it first, but at a hotel the room should be clean and ready for the next guest. While the lady at the front desk was upstairs the laundry person kept walking past and getting smart with my wife and we asked for a manager at that point but she stated there was not one there. We did end up staying because it was late and we were tired after driving but we will never stay here again. I’d much rather sleep in my car than sleep here. Don’t even get me started on the smoke detector having tape sealing it off.

Friends

10/10

Exceptional

18 Mar 2026

Lawrence W

The hotel was very nice inside and out. Rooms were adequate and clean. Bed was fine and comfortable. Some of the amenities shown like indoor pool and fitness facility was out of service. Room had coffee pot, tv, and fridge. Air/heat worked but was in the corner of the room and too close to the bed. It either got too hot or too cold. That being said we would stay there again.

Partner

6/10

Pleasant

09 Mar 2026

George

Quick and easy check in. The room itself was decent but the hallways and elevator could use a good cleaning. No breakfast, the pool was closed. The Ice machine was down. Coffee maker in room but no cups for coffee. Probably won't stay again.

Self

2/10

Poor

07 Mar 2026

Steven

They didn't have breakfast at all the pool was down for maintenance the ice machines had no ice there was blood on the pillow case i am total dissatisfied and would like a refund

Partner

2/10

Poor

01 Mar 2026

Lisandro

Pictures are deceiving! Dirty inside, bed was stained, heater smell like burnt, I don’t know how this place has good reviews! I would not stay here again.

Self

6/10

Pleasant

01 Mar 2026

Gladys

Staff was lovely. There was no toilet paper or wash cloths in the bathroom and I’ve seen cleaner bathrooms. I called down to the desk and asked for the items at 3:00 when I checked in. When I returned at midnight, items hadn’t been delivered. Called down to desk and received toilet paper, I forgot about the washcloths. I’ve machine didn’t work on my floor, but on 2 of the others (I was on 3, ice machines worked on 2&4)

Self

2/10

Poor

24 Feb 2026

Jan

1. Large roach crawled across the dresser in front of the TV as I was watching a show.
2. Had a hard time plugging in my CPAP because the plug retention in the receptacles was so loose.
3. Refrigerator was completely frosted over and provided almost no cooling for my insulin. Looked like it hadn’t been defrosted in weeks.
4. TV wasn’t working right in first room; required room change.
5. TV and remote combo suck. Major hassle to select a program to watch. You can’t use the remote to select a program from the program listings.
6. Over a foot of the left end of the curtain had no curtain hooks and was just hanging loose.
7. There is no guest laundry available. The laundry room is locked and not accessible to guests. I was told it had been shut down and was no longer available.

I would not recommend this hotel and would not stay here again.

Self

4/10

Poor

22 Feb 2026

Rachel

As soon as we walked into the back entrance to our room are the hotel smelled bad. Our room smelled so strong of cigarette smoke (booked a non smoking room). The toilet was dirty upon arrival. And the comforter had 3 different large stains on it. Overall very dirty, stinky and dingy.

Family

6/10

Pleasant

08 Feb 2026

Tony

Check in was ok. Saturday morning I went downstairs to the lobby for a coffee and there was nothing to get. No breakfast, no coffee, no water, there was nothing. I asked the young man at the front desk (face buried in his phone sitting on a stool against the wall) and he acted like he didn’t understand English well enough to answer my questions about breakfast or coffee. This was my experience at my stay. The room appeared to be clean and cozy during my stay.

Business_and_leisure Self

4/10

Poor

04 Feb 2026

Marcia

Old

10/10

Exceptional

02 Feb 2026

Carlton

Everything went well, but. There was not a microwave. And I thought that, it said that there would be.

Leisure Self

2/10

Poor

21 Jan 2026

Keith

Room smelled of mold, no hot water, no compensation from hotel . Vm booked under the assumption of it being a double room like a suite would be to find out when you get there. It’s only a double bed in one room so they have a even a picture of a suite on the website and it says double bedroom and she wouldn’t the receptionist wouldn’t but she wouldn’t do anything. She was quite rude to be honest with you. She said that you can cancel the reservation if you want to and then to find out there, there’s no hot water and it smells like mold it’s more than I can handle. I want a full refund. I even have a cancellation

Business Partner

10/10

Exceptional

19 Jan 2026

Terry

Staff is great! A great hotel for the money!

2/10

Poor

18 Jan 2026

Ronald

Roaches

10/10

Exceptional

13 Jan 2026

Titas

Yes

Self

10/10

Exceptional

11 Jan 2026

Brian

Staff

Partner

2/10

Poor

03 Jan 2026

Mindy

There was nothing stated that they had a deposit even called and was told that they didn't so false information. The room was non-refundable. The room was very unclean the refrigerator was froze up and not cooling no microwave in the room the indoor pool area was not heated the pool itself was not maintained and had a greenish tint to the water no chlorine smell . With that being said the beds were comfortable that's about all the room had going for it the room is very outdated old torn up curtains and the balcony door screwed shut also got a nice beautiful breakfast area but don't have breakfast in the morning and the only microwave in the motel was up in the breakfast area and the plate in the microwave didn't even turn motels very ran down have no plans on ever returning and staying there again if I could I would give it a no start

Leisure Family

2/10

Poor

29 Dec 2025

John

The rooms was very dirty hospitality there was none no breakfast Downer they should have told the customers as soon as they booked a room or got there that there would be no breakfast the pool area was cold nasty very very unsanitized unpleased disappointment when you first walk in

Family

2/10

Poor

22 Dec 2025

Santiago

These people charged me, once again, more than the amount I paid for this application.

8/10

Excellent

20 Dec 2025

Ariauna

Clean room
Easy parking

Partner

10/10

Exceptional

20 Dec 2025

Daonte

Clean amenities and the staff was polite and welcoming

Business_and_leisure Self

4/10

Poor

18 Dec 2025

Julia

Shower and Coffee pot were dirty, no breakfast or coffee and check in was annoying

8/10

Excellent

14 Dec 2025

Jeremie

Yes

Leisure Family

8/10

Excellent

14 Dec 2025

Erin

Good price. Good service

2/10

Poor

07 Dec 2025

Jamasia

This place was so ran down the elevator ceiling end up falling on my son when i ask speak to manager they said want be in till Monday bathroom not cleaned properly no microwave in the room it’s a family owned hotel so the Indians all lives at the hotel only part of this hotel is nice is the guest check in area

Friends_and_family Family

4/10

Poor

06 Dec 2025

Guillermo

Smelly

Business Self

2/10

Poor

06 Dec 2025

Madison

It was horrible, there was stains on the chairs the tv didn’t work, there was an open Condon package on the floor like worts hotel I ever stayed at.

Partner

4/10

Poor

01 Dec 2025

Jodi

Worst hotel I’ve been to

Family_with_children

10/10

Exceptional

01 Dec 2025

Brandon

Easy check-in/out, clean room, beds and amenities

2/10

Poor

27 Nov 2025

Durga Prasad

Booked for a night stay based on the ratings but not satisfied the moment i entered the lobby it was very smelly and air condition is not at all working

Leisure Self

6/10

Pleasant

25 Nov 2025

Amber

Nice

10/10

Exceptional

24 Nov 2025

Lori

Eberything was very nice

Partner

4/10

Poor

22 Nov 2025

Gary

I saw 2 small bugs walking around in the bathroom I took a video and show the front desk I had my room changed the new room had food in the refrigerator that was from previous guest I stayed for 2 days because the rate was in my budget I did change rooms the next morning after I saw the bugs crawling around so that food in the second room refrigerator must have been there since Friday because Friday night I got into my room and I moved to another room Saturday morning by 11am and the room was already cleaned from Friday or before cleaning staff needs to check the refrigerators I shud get a refund for what I had to deal with

Business Partner

6/10

Pleasant

16 Nov 2025

Richard

Facilities could use a facelift and update, and the room would benefit from a deep cleaning.

2/10

Poor

11 Nov 2025

Allissa

Cockroaches and elevators were out during our stay . Made tou take the stairs

4/10

Poor

09 Nov 2025

Spencer

Sink was leaking

4/10

Poor

08 Nov 2025

Mark

The Chester Inn looked nice in the pictures I saw online when booking my reservation, but I knew that something was off when I walked into the lobby. Maybe it was

8/10

Excellent

06 Nov 2025

Johnathan

Huge rooms! Beautiful colors. Pool is indoor but small and very cold with no heating at all, decent location

2/10

Poor

02 Nov 2025

Tyrone

This hotel was a nughtmare and I wish i could have gotten my money back and stayed at another hotel. They told me since I paid through Hotels.com that I could not get a discount or refund. The elevator did not work and me and my guest had to carry luggage up and down 4 flights of steps because my room was on the 4th floor. When we got to the stairs there was trash all through the stairwell and one of the stairwells had no lighting causing a fall or trip hazard because you couldn't see. When we got to the room there was no tissue in the room, there was hair in the tub, the tub had dirt along the rim of the tub. I will not pay through Hotels.com ever again unless I had stayed there before. The bad part is that Iv did stay here before a couple of years ago but this hotel has went downhill and very trashy. If you could give me a discount or preferably a refund this would help make the experience I had a little better because this was not a good sleep or comfortable experience.

Friends_and_family Friends

2/10

Poor

22 Oct 2025

Christina

Never again!!!!

Room was dirty and had a weird smell. Have no clue when the last time it was cleaned, even on the outside of the door and hallway floors. One lamp light flickered and the plug didn't work to charge my phone. AC kept just kicking off randomly. Pool had a weird film on top of water. Luckily we were only there long enough to sleep. Will never stay here again!!!

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Amy

Clean and nice

Business_and_leisure

10/10

Exceptional

20 Oct 2025

Eric

Very clean room, very comfortable beds. Great shower - lots of hot water. I will stay there again the next time i visit family & friends in Cincinnati.

Leisure Self

8/10

Excellent

19 Oct 2025

Peter

Good for the price

10/10

Exceptional

19 Oct 2025

Tabatha

Very nice. By far my favorite place to stay great value

Leisure

10/10

Exceptional

19 Oct 2025

Tabatha

Very pleasant nice staff

Leisure

4/10

Poor

18 Oct 2025

Zachary

The outside property looked rundown. The elevator had a 6 inch drop from the fourth floor, which did not seem safe. The pool was too cold to swim in and it had a white film on the top of the water. The bedrooms and beds were nice. However, the bathroom light switch was broken and was only stocked with just one half roll of toilet paper.

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Vanaissa

Thank you

It was a very nice place for the price. They need to figure out a way to warm the pool up a little a little more customer service. I couldn’t get a cup of coffee. I asked the young lady at the desk. She couldn’t tell me anything about the area or anything was I feel like that’s one thing they really really need to get updated on you need to know what’s going on around you Our room had a smell. It wasn’t overwhelming. I am highly allergic to cats, and I coughed and sneezing, my eyes watered the whole time. I think someone might’ve had a cat in there before we got there.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Alicia

Overall it was an good room for an weekend stay anything longer probably not it was very clean besides the tub needing to be cleaned more & bed was super comfortable

Friends_and_family Family

4/10

Poor

09 Oct 2025

Jessica

The lobby of the hotel was nice. The rest was disgusting. The carpet in the halls were stained throughout. The doors were in horrible condition. The place reeked of smoke. The elevator had a 3\" drop/step up to get in and out. I tripped, which is how I noticed it. There was no toilet paper when we got there. The blow dryer was super old and didn't work. The outlets weren't working and were cracked. The rooms were in a lot better condition than the hallways, but still not great. Beds were fairly decent for being a hotel bed. Shower was gross. At the end of our stay we had forgotten something in our room (hours before checkout) our key stopped working and 2 additional keys didn't work, the front desk employee (he was super nice!) tried to manually get it open to no avail, then it randomly opened with both the keycard AND the manual key inserted. The pool was fine, it was freezing though! I would not recommend this hotel unless you're fine with the filth. We got a much nicer hotel for not much more per night, this hotel would have been ok for half the price we paid.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Terry

Great staff and excellent facilities at a reasonable price!

Leisure Family

2/10

Poor

07 Oct 2025

Imani

Hey hey, it’s crazy. Y’all is holding my deposit back. I’ve been there for five days. It was old food in there. It didn’t look like the room ever got clean. I was finding stuff behind the TV. My people found a peel in there and you’re trying to hold my deposit back. I didn’t call or call nobody on y’all about how a room looked at. I’m just trying to see what can I do cause I feel like there’s no way that she should be able to hold my deposit. Nobody came up their room service or nobody to clean my room. I do nothing. I know if they watch the camera they see that I was sick and I was heart to wall, but it is some way that I can get in touch with somebody because I feel like I need my money.

4/10

Poor

06 Oct 2025

Curtis

the rooms were so small

Leisure Partner

6/10

Pleasant

05 Oct 2025

Derek

I also work in hospitality for 3 hotels in North Carolina, when I checked into the room I noticed right away that the floor had not been vacuumed, trash from previous guest behind the armoire, and there was no shower curtain. The lady at the front desk when I checked in was super nice and friendly about it and had housekeeping bring a curtain immediately. I will say, it was quiet and I had no other issues than the cleaning. A little TLC and this place has good potential.

Leisure Family

6/10

Pleasant

05 Oct 2025

Tyrone

Clean

10/10

Exceptional

03 Oct 2025

Daniel

Clean, staff was friendly

Leisure Family

4/10

Poor

03 Oct 2025

Joslynn

There is barely anyone at this hotel and I see why. The hotel room we are in is disgusting. The bathtub has a bunch of dirt and stains. On one of the walls, there's a stain that looks like blood. The floors had stuff all over it from what I'm assuming is the previous guest. I tried talking to the staff about a discount for the condition the room is in and I was told the manager was on vacation so we have no solution. I wasn't expecting anything crazy but at least a clean room. I will not be coming back.

Leisure Friends

4/10

Poor

29 Sep 2025

Rachael

You get what you pay for.

Leisure

8/10

Excellent

29 Sep 2025

Erica

I do housekeeping professionally so it maybe a bit hardh

Partner

6/10

Pleasant

28 Sep 2025

Nicholas

Got a random prank call at 5:30AM with an Indian guy swearing at me. Very wierd.

Leisure Self

4/10

Poor

28 Sep 2025

Dan

The exterior doors were activated by a motion sensor. They were not secured by locks. The room was very close to I-75. The interstate noise kept us awake at night. The bathroom was never checked for toilet paper or clean towels or soap.

Business Partner

10/10

Exceptional

28 Sep 2025

James

Good stuff

10/10

Exceptional

27 Sep 2025

Terry

Great place to stay for the money!

Leisure Family

10/10

Exceptional

25 Sep 2025

Brian Richard

This was the nicest hotel I stayed at during this whole vacation. Beds were comfortable and the room was nice including the inside lobbies of the hotel. I would definitely stay here again.

Business Friends

8/10

Excellent

24 Sep 2025

Dorothy

The only thing I didn’t like is that an area was labeled Breakfast Room but they no longer had breakfast. I wouldn’t have chosen this hotel if I had known that ahead of time.

8/10

Excellent

22 Sep 2025

Oscar

Staff was super helpful

10/10

Exceptional

21 Sep 2025

Connie

Loved it

4/10

Poor

21 Sep 2025

Kimber

When Checking in 4 rooms, was required to pay $75 deposit for each room $300 total but online says you only have to pay a deposit for 1 accommodation not each. Also says first come first serve continental breakfast but there was none. It is very affordable and has great air conditioning. Has an indoor pool & was very quite. I highly recommend if you have a large crowd going to Kings Island or anywhere near Cincinnati, as the hotel is only 17min away from Kings Island. $59 for each room. Double beds or a king size room. They also have joining rooms.

Leisure Family

6/10

Pleasant

20 Sep 2025

Brenda

Adventure

The rooms were old and bathroom was too. Ok for the price but I won’t be staying there in the future. Their coffee was robust tho!

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Jeff

Great

Leisure Family

2/10

Poor

16 Sep 2025

Aaliyah

They have roaches

10/10

Exceptional

15 Sep 2025

reuben

The property showed some age and needs some renovations but it was clean, conveniently located, easily accessible and walkable, and priced right for the stay. Staff was friendly and accommodating and I have no complaints worth mentioning. And honestly somehow, whatever cable/satellite package they had was too notch. I know it's silly but I saw more options on that TV than any hotel I've ever stayed in. Only thing I wish is that they had breakfast but given its location, we easily found some at nearby restaurants.

Leisure Friends

8/10

Excellent

15 Sep 2025

Michael

Staff was very friendly and accommodating.

Leisure Self

6/10

Pleasant

14 Sep 2025

Elijah

When we arrived we had to pull the tv back just to plug in the mini fridge. Where we found a bunch of trash from other guests. Otherwise things were great.

Leisure Friends

8/10

Excellent

05 Sep 2025

Damarius

Nice place to stay

6/10

Pleasant

02 Sep 2025

Johnathan

Decent hotel, not run well

Very clean hotel, beautiful inside each room, spacious. But there are no microwaves in rooms, the pool was shut down for the entire stay (which is why we went on a staycation in the first place) and housekeeping never stopped by for refreshing linens or extra towels. Also we got put on the same floor as an African wedding (5 floors) and had wedding guests attempting to get into our room all day and night.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Nancy

NEEDS MICROWAVE IN ROOMS

Leisure Self

8/10

Excellent

02 Sep 2025

Arlandria

The staff was amazing and always courteous

2/10

Poor

01 Sep 2025

James

There was gum stuck on the bed and there was trash underneath of it the smell was horrible and people were yelling all night. The floor had not been vacuumed as well.

Business_and_leisure Family

2/10

Poor

01 Sep 2025

Katelin

Air didn't work our doors kept messing up. Very poor stay

10/10

Exceptional

30 Aug 2025

Maisen

It was a good stay

10/10

Exceptional

29 Aug 2025

Dedrick

Everything

10/10

Exceptional

29 Aug 2025

Dedrick

Everything was great.

Leisure Friends

8/10

Excellent

23 Aug 2025

Teresa

It was nice nothing that I seen was wrong

2/10

Poor

16 Aug 2025

Deborah

Never, ever, ever again!

The rooms were clean but that is about the only good thing I can say. The service is horrible! We stayed for 5 nights and we received NO service, no garbage was picked up from our room, no towels brought to our room, no coffee, toilet paper, tissues or anything. Everytime we needed anything we had to go all the way down to the front desk to get it ourselves. The coffee maker didn’t work, the clock didn’t work, no microwave. I have never been so disappointed in a hotel stay and will never stay there again

Friends_and_family Family

2/10

Poor

15 Aug 2025

Elizabeth

There were roaches in the room and they didnt come out until night. And the a/c unit was full of mold.

Leisure Partner

2/10

Poor

15 Aug 2025

Samantha

If your looking for somewhere just to sleep that it will be ok. But with family and kids i wouldnt recommend. We had two rooms. On seperate floors and both were nasty rugs and dirty wash clothes in the tub. One room didnt have a shower curtain and when trlling the staff and front desk they said we had to wait for the morning. We asked for clean towel on our second day and Never recieved them. Again just to sleep will be ok but anything else I would recommend going else where.

Friends_and_family Family