Name: Hilton Cincinnati Netherland Plaza
Address: 35 West Fifth Street, Cincinnati, 45202, US

Hilton Cincinnati Netherland Plaza

Cincinnati - OH · United States

35 West Fifth StreetView location

100 reviews shown

4/10

Poor

04 Aug 2026

Kelvin

When I book my room I was given One Price when it was time to check out they charged me $160 additional

6/10

Pleasant

03 Aug 2026

Brett

Elevators are a nightmare....Majorly outdated... If there is a conference or event there, expect to wait at least 20 minutes unless they get you on the service elevator. Signage is horrible coming from the parking garage trying to get to the front desk. Some doors were also locked, which is a major safety hazard. Pullout beds are like sleeping on glass, you may as well sleep on the floor. No sheets were in the room for the pullout bed. Hostess at the hotel restaurant let people wait at the hostess desk for at least 10 minutes. She addressed the people in front us, then literally walked away. Overall, not impressed with the amount of money we spent here.

2/10

Poor

03 Aug 2026

Michael

I would not stay at this Hilton again. This hotel has to be one of the oldest and most poorly maintained Hilton properties where I have ever stayed. The front desk staff and concierge's customer service was a deep disappointment. The entire staff seemed oblivious to the substandard condition of the property which they matched with their substandard unprofessional and unresponsive attitudes. The bellhop complained - using profanity to me that he was tired and just wanted to go home because of the poorly run hotel operations. The entire hotel was dark and dingy. My room was dank and musty. The bathrooms had antiquated ceramic shower and bathtubs combinations that proved cumbersome to navigate. The worst aspect was that only one of six elevators worked which created unacceptable wait times. I had to brave the stairwell from the 20th floor twice in order to make my meetings on time. Due to the inoperable elevators, the stairwell became crowded, was very humid and became slippery and unsafe. Unfortunately, a patron slip and fell sustaining a serious laceration to her head. I felt unsafe and unattended to during my stay, but no other downtown Cincinnati hotel had vacancies as I needed to walk to the nearby Convention Center.

6/10

Pleasant

01 Aug 2026

Loretta Gail

Clean , friendly staff, very old hotel

4/10

Poor

01 Aug 2026

Dean

Check-in staff member gave me a hard time checking in because I went through a 3rd party for my reservation (Expedia). This has never been a problem before. The staff at the restaurant for breakfast and dinner were not very good. Never had this kind of problem either. The concierge man was amazing though! But I will never stay at this hotel again.

2/10

Poor

31 Jul 2026

Samantha

Elevator took way too long

10/10

Exceptional

31 Jul 2026

Patricia

This hotel was extremely clean! Conveniently located and walking distance to stadiums and restaurants. Would definitely recommend!

10/10

Exceptional

31 Jul 2026

Edward

Really everything was good

6/10

Pleasant

31 Jul 2026

Phyllis

Of course prices are increased for the Musicfest but if they are charging $360. Per night they need to really fix up the rooms. We have an mini suite and it was old, wall paper peeling, holes, dull and woodwork dirty. This was my 2nd time staying here because it's within walking distance to Paycor, right across from Fountain Square. I just wish they would update it, pictures make it look glamorous. Even the breakfast buffet for $24.99 wasn't worth it....over all the staff was very nice and accommodating

10/10

Exceptional

31 Jul 2026

Courtney

Room was clean, the staff was awesome. We ate at the restaurant on site. They do have a kids menu and the food was so good.

2/10

Poor

30 Jul 2026

Nicholas

Stingy customer service, if you can call it that. Upholding their policies & procedures supercede taking care of guests' needs.

10/10

Exceptional

30 Jul 2026

PAUL

The hotel is in a safe area within easy walking distance to the Great American Ballpark. There are lots of restaurants and shops nearby.

8/10

Excellent

30 Jul 2026

Robert

Hotel rooms is in the heart of downtown, one block from convention center. This is a very old hotel in need of serious upgrades No room service available.

2/10

Poor

29 Jul 2026

Mehrdad

This is extremely old hotel with no updates. Carpets smell. I saw a cockroach in the bathroom and reported and then next day another cockroach next to coffee machine. NASTY!

10/10

Exceptional

29 Jul 2026

TOMMY

DO NOT LISTEN TO THE BAD REVIEWS!!! I promise you this hotel is so beautiful and nostalgic. It has been opened since the early 1900's. It an amazing time capsule of a time where elegance meant art deco, marble, polished silver and brass. I guarantee you will feel like an aristocrat when you walk in. Enjoy a delicious old fashioned at the 1931 bar in the lobby. Even the bar and restaurant are period accurate and elegant. If you want modern bells and whistles stay somewhere else. If you enjoy history and elegance book your stay here. You will not be disappointed.

10/10

Exceptional

29 Jul 2026

Nathan

The staff was extremely helpful and helped us with a situation with our original room. We really appreciate them.

10/10

Exceptional

29 Jul 2026

Catherine

Nice clean room, comfortable bed that had a nice clean smell. Great shower

6/10

Pleasant

27 Jul 2026

Lucinda

This place is very convenient for concerts or a ball game at Paycor or Great American ball park. However only 2 of the elevators works. My friend told me that they have been out of commission for the last 4yrs. That’s why they chose not to stay there anymore. It takes anywhere from20 to 30mins for and elevator. This is very inconvenient when you have luggage’s or else I would take the stairs. The paint is chipping off the walls and carpet is just filthy. The water in sinks and bathtub drains slow. Rooms are very outdated for the price you have to pay to stay there. Parking is pricey.

10/10

Exceptional

27 Jul 2026

Demetria

The only issue were that all the elevators.were not working.

6/10

Pleasant

27 Jul 2026

Taneka

The room was not clean on arrival the bathtub had a dirty ring the floors were not cleaned

10/10

Exceptional

26 Jul 2026

Michelle

The service was great !
My room was clean!
Parking was in and out.. I love that part.
I will stay there again next year

8/10

Excellent

26 Jul 2026

Sonya

I can't complain too much I enjoyed my stay the hotel is old but for the most part I was safe everything I needed was in walking distance.I will stay here again the property did check by texting to make sure I was ok doing my 4 day stay.They just need microwaves in the room.You have to go down stairs to warm up your food that's an inconvenience but overall the staff that I interacted with was awesome thanks guys.

10/10

Exceptional

26 Jul 2026

Rochelle

Convenient to get to the stadium and other places.

8/10

Excellent

26 Jul 2026

Camille

I love how the central location of hotel it was about a .1 mile to restaurants and stores most important less than a mile to the stadium where I was going for an event the music festival in Cincinnati.

8/10

Excellent

26 Jul 2026

Racquel

Staff was great! Should update rooms.

6/10

Pleasant

26 Jul 2026

Ellenor

For it to be a Hilton property it wasn’t a 4 or 5 star. Needs to be updated. Ceiling paint peeling, water spots on ceiling and wall warped. Carpet needs to be replaced .

4/10

Poor

26 Jul 2026

Keith

The room was freezing and the bathroom was in poor condition. The water didn’t get hot enough. Some of the elevators didn’t work, which made for extra long waits in trying to get to the room. The windows were dirty.

10/10

Exceptional

26 Jul 2026

Tracey

The ADA ROOM on this property was excellent.

2/10

Poor

26 Jul 2026

Yvette

Rooms HORRIBLE! Smelled of urine! Paint peeling from baseboard. Faust constant dripping. Had to move to move to new room. Very upset about my accommodation paid for King room was down graded by hotel with no knowledge to a standard full bed. No compensation given for the down grade

10/10

Exceptional

25 Jul 2026

Maurice

We love this old hotel. It’s ashame Hilton doesn’t invest in it more

Partner

10/10

Exceptional

24 Jul 2026

Stacey

Nice room, hotel was beautiful and staff was great. Only 2 elevators were working during our stay, so that made for some long waits to get to our room. But that is really the only complaint of your stay.

10/10

Exceptional

24 Jul 2026

Tim

Bar close to early especially on home baseball games

4/10

Poor

21 Jul 2026

Rachel

The building was extremely humid, even though it was late at night. Another guest who checked in when I did remarked on how bad it was. It actually felt cooler outside. The room had several burnt out bulbs in the light fixtures, so none of the reading lights could be used. The air conditioner was extremely loud, and ran all night. Despite being set to 68°F, it could not get the room below 74°F. The shower stall was very dangerous, and my son slipped and fell while showering. I nearly did as well due to the tub floor being puffed up and full of water. It felt like standing on a water bed. The water remained trapped between the paint and the original metal of the tub, even after the water was drained out. When the water was running, it was murky, presumably from rust within the tub. The water only had one temperature, scalding hot. The complementary shampoo, conditioner, and body wash were nice. The furnishings were in decent enough shape, but the mattresses were not very comfortable. I didn't hear anything from the hallway or other rooms during my stay, making it feel private. I did not take advantage of room service or chose to dine at the restaurant. My husband did go downstairs to purchase a snack and noticed men leaving the bar, so it appeared to be open very late. The lobby and dining area are very lovely. It's an interesting, historical building.

Family_with_children

2/10

Poor

21 Jul 2026

Nick

Honestly, there wasn’t much to like. If I had to choose something it would be the old historic charm

Family_with_children

10/10

Exceptional

21 Jul 2026

Allison

This is an older hotel with a lot of history beauty. Yes, paint might be peeling in some spots on the ceiling but to me, it added to the nostalgia. We sadly went to visit the Cincinatian lobby , once a five star hotel featured in a magazine, it was sad how it had changed by taking away all the beautiful features. The Cricket Lounge was no more. I hope “upgrades” are not done to this beauty. Embrace the deco! We were surprised that our King Suite had 2 full bathrooms!

Partner

4/10

Poor

20 Jul 2026

Stephanie

I was not happy to start my stay that their valet was full and I had to park all the way in sky at a self parking garage. The front desk attendant didn’t seem to care one lick when I explained the situation. The room itself was dusty everywhere, like layers upon layers of dust and grime in baseboards, corners, etc (not on surfaces like desk or side tables) and lots of little dead bugs in the corners. The hotel itself is old and very outdated. Not as in classic luxury, as in time stayed still in 1972.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

David

Stayed here a bunch of times so will give them a pass. TV didn't work, they offered to switch me but too much a pain in the butt. The AC was struggling to keep up and it was a little warm. Otherwise, it is a great location. I will stay again but one more stay like this one and I wont be back.

Self

10/10

Exceptional

20 Jul 2026

Jennifer

This was a beautiful hotel within walking distance to the ballpark and Heritage center. The room was spacious. Although the hotel is old, everything was very clean and well maintained. We ate at the restaurant in the hotel and had a wonderful experience. The only issue we ran into was the wait for the elevator. They have 6 of them, but I don’t think many were working.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Jason

A hotel with tons of character! Very close to just about everything you would want to do downtown - especially Reds and Bengals. Also a fun neighborhood. Downsides were the cost of the breakfast was insane. Also, the elevator wait was very long every time we came back. That being said - would definitely stay there again.

Self

10/10

Exceptional

19 Jul 2026

Kristy

Great location and property.

Partner

4/10

Poor

18 Jul 2026

Alyssa

I stayed here because the conference I was attending was in the hotel, so I took advantage of the discount and convenience. I wish I hadn’t, because it absolutely was not worth it. The ceiling and walls are quite literally falling apart. I almost got trapped in one of the rickety elevators, which I had no choice not to take because my room was on the 28th floor. There was a roach in my bathroom and the room smelled just like you’d imagine the 1930s would smell. To add insult to injury, there are zero amenities. No continental breakfast, and a dingy, disgusting, public gym with no AC. The staff was great. But that’s about it. Do yourself a favor and stay elsewhere.

Self

6/10

Pleasant

18 Jul 2026

Timothy

The ONLY thing going for this hotel is the history. Since Hilton now owns the property, they need to pump $$$$ into it and renovate. We were on 20th floor and had to call maintenance because of no hot water. He said we need to let it run for about 20 minutes while continually flushing the toilet because the water has to travel all the way to the 31st floor and then down again. We set our room thermostat on 67 and the room never got below 76. Once you get out of the lobby area, the whole hotel smells like your grandma‘s basement- damp and moldy. Carpets are old and stained. Mattresses and pillows , worn and lumpy. Basically every area is in need of repair and update. Great staff but the hotel has declined dramatically.

Family

6/10

Pleasant

17 Jul 2026

David

Very old hotel.

Self

2/10

Poor

17 Jul 2026

Lyndsay

Unfortunately, the true quality of this hotel and location are poorly displayed. The shopping center in the basement is vacant and boarded up. The parking garage is more expensive than listed and is seperatly operated so you cannot sort out the increase or problems easily. For traveling solo females the parking garage, vacant shopping center and stairwells are a bit unnerving. The elevator to the hotel and parking garage are slower than slow. The hotel and it's historic features are cool but this is by no means a luxury hotel experience. There are plaster and water issues, stains, dirty carpets, bad smells, slow plumbing and turn on the hot water 30 minutes before you intend to shower. The staff was pleasant and as helpful as they could be given the circumstances, I'm sure they recieve alot of complaints, issues and disappointment.

Self

10/10

Exceptional

16 Jul 2026

Helal

All good but hotel internal rooms update needed.

Self

4/10

Poor

15 Jul 2026

Steven

The staff at the hotel are great. However, my room was terrible. There was peeling paint everywhere, and after my first night, I walked into the room to find drywall and dust that had fallen from the window casing on the floor. I alerted the staff, and they quickly gave me another room. The public spaces in this hotel are fantastic, but the rooms are in desperate need of an update.

Self

2/10

Poor

15 Jul 2026

Paul

Not even close to being restored as advertised, very unhappy with exorbitant cost!!!!!

Friends_and_family Family

2/10

Poor

15 Jul 2026

JACK

Second stay at this property and second time I was unable to get a room that was booked months ago until well after 5PM. The room was very outdated, one of the queen beds was located inches from the side of the bed. There was shower gel and hair conditioner but no hair shampoo

2/10

Poor

15 Jul 2026

Monique

Staff was very nice

Family_with_children

4/10

Poor

14 Jul 2026

Tom

Ordered 4 queen size rooms. You would think if 1 person ordered 4 rooms they would all be on the same floor. Also 2 of our rooms were not queen beds. They were full size in small rooms.

Friends

8/10

Excellent

14 Jul 2026

Sarah

Was a nice hotel. Convenient for where we needed to go.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Stephanie

We had a nice time, older hotel, I did like our two bathrooms in our room! That was awesome. Just older, but beautiful. Gorgeous bar! We had a beautiful view of the football stadium, great distance to GABP.

Partner

4/10

Poor

13 Jul 2026

David

A grand old hotel, for sure, with superb elegant 30s architecture and decorations. However, the staff was certainly an elegant, and rather rude. The places falling apart, with peeling. paint on the trim, Old worn out carpets, and torn leather seats in the dining room. Finally, the bathroom had a raggedy floor towel, and some loud humming from plumbing dysfunction could be heard. Personally, we would never stay there again.

Partner

10/10

Exceptional

13 Jul 2026

CYNTHIA

Loved the history and decor of the hotel. Every staff member we came in contact with was super nice and helpful.

Family

4/10

Poor

13 Jul 2026

Marina

Check-in is at 4pm, we arrived at 5pm and were told our room wasn't ready. After 30min of waiting I had to ask the front desk for an update (we were sitting in the lobby with our dog and luggage) and the room was still being cleaned. They offered me Hilton points, I asked for a partial refund instead and they told me if I request it via Expedia they'd approve that.

After an hour of waiting I saw the manager come out and asked her if our room was ready, she told me that \"guests tend to think that if check-in is at 4pm that means the room should be ready, but check-in just STARTS at 4pm.\" Ok? Didn't ask. I have never heard that in my life or experienced anything like this. I felt like she was suggesting we were the problem, not the hotel.

After 6pm (over an hour of waiting) we got our room. I have escalated to Expedia but they can't get ahold of the hotel for the partial refund I was told I would receive.

A frustrating and poor experience which I would never expect from a Hilton.

Aside from this, the hotel is a beautiful art deco era building. The location was convenient, and the views from our room were great. The young man at the front desk who eventually checked us in also gave us a late checkout for the inconvenience.

Pet

8/10

Excellent

13 Jul 2026

Shawn

Good location in downtown and attached to a large parking deck, so that's convenient. The public areas are OK. Overall the property is definitely showing a lot of wear and tear. Peeling paint along the baseboards in our room, some damage to the bathtub, worn carpet and general dinginess & age all around. Everything was clean enough and I don't think it should be avoided at all. But it's not really up to what I would expect for a 4-star Hilton property.

Partner

8/10

Excellent

12 Jul 2026

Joel

Tremendous historic hotel.

Spacious & clean room, great views, courteous staff & wonderful location, gorgeous Art Deco restaurant.

The hotel is amazing but is showing its age. All the more reason to stay to keep this landmark alive!

Close to Great American Ballpark & all other downtown destinations. Easy parking for a good price.

I was frustrated that due to a major difference in price from Hilton.com that I called two days in advance & spoke to the front desk & they informed me as a Hilton Gold Honors member I could still receive my perks of a food & beverage credit. I verified with two staff onsite at check in they confirmed again that I would still get my F&B credit and they were happy to add my member number to the reservation.

My family was charged for an exceedingly expensive breakfast & then the credit was not applied.
I called up reconfirm with the hotel & they now said they could not honor the credit.

Overall great stay but disappointed by the way it ended on a negative note.

Family_with_children

10/10

Exceptional

12 Jul 2026

thomas

Easy to get to and staff were super helpful and friendly!

Partner

6/10

Pleasant

12 Jul 2026

Laura

The hotel is confusing finding the parking one door is for Valet and other for you to park your car. The checking in was easy except her writing on the card was difficult to understand with room number. The room was clean but needed up dating. The hallway was hot no air. There was no extra Kleenz in room maybe four tissues. The overhead shower was strong but nob to open and close water was broken. The plastic liner in tube was uneven and almost slipped when getting . We only stayed one night t

Friends

6/10

Pleasant

12 Jul 2026

Heather

It's old. We knew that. The historical parts of it are really cool. But the room was hot and would not cool off. The shower was either scolding or cold. No in between. We waited until after 5 pm for our room on the day of check in.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Brian

Very nice and nostalgic place! It was a little tricky learning my way through everything, but figured it out. Parking was a bit expensive, I thought

Self

4/10

Poor

11 Jul 2026

Jackson

It took us until 11:30 p.m. to get in one of our two rooms…we arrived right at 4:00 check in. It took an hour & a half to get our luggage delivered to our room from Valet parking. It was only delivered when I told them my husband needed some medication out of his bag. Both of our rooms were downgraded due to overbooking (which they blamed on outside booking company & transient guests that they said they couldn’t legally remove)
I stood in an extremely long line 4 different times (over a 2.5 hour span) to check on our rooms. We missed our dinner reservations with friends, we were late to our ball game & spent the whole game trying to figure out if we even had a room or needed to go elsewhere…no answers, no discount (even after they downgraded our rooms), no comp or even show of concern! Our rooms were dirty & not well maintained. Beyond general dust, crust and disrepair, there were used q-tips & dental flossers on the nightstand in one room…with bugs & slightly damp bedding in the other. The only bright spot to our trip was the efficient & friendly valet parking staff …and that cost $50 plus $20 tip for less than 12 hours of parking! What a complete nightmare of a stay! The charm of old elegance easily wore off while we waited in a crowded lobby for a room….a 7+ hour wait overall!

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Sam

There was no hot water to take a shower in the morning and the air conditioner was not working properly.

Family

6/10

Pleasant

11 Jul 2026

giovanna marcella

The hotel was beautiful but hot. The lobby was hot and the elevators from parking garage were extremely hot . Our room was nice and clean but the ac did not go lower than 75. It was extremely warm and uncomfortable especially while the sun was out , so we ended up leaving early in the morning before checkout because of that.

Partner

8/10

Excellent

11 Jul 2026

Penelope

Nice hotel, spacious and clean room, but free breakfast wasn’t available because of too many guests (so plan accordingly).

Family

8/10

Excellent

10 Jul 2026

William

Staff was polite

Family_with_children

6/10

Pleasant

10 Jul 2026

Robert

Meh

Partner

10/10

Exceptional

09 Jul 2026

Denise

The doormen were extremely friendly. Room had a hot tub. Restaurant a bit pricey but we would go back.

Partner

8/10

Excellent

08 Jul 2026

Doug

Great location if going to MLB or NFL games which all are walking distance. Parking garage has very narrow entrance and exit if driving bigger vehicle. Room bathroom are small but manageable. I will go back next time I’m in Cincinnati 👍

Family_with_children

10/10

Exceptional

07 Jul 2026

somer

It was a large room and very clean!

Family_with_children

10/10

Exceptional

07 Jul 2026

James

Beautiful old classic hotel

4/10

Poor

07 Jul 2026

Zach

All rooms smelled like cigarette smoke. Entire hotel smells like smoke. Staff was very courteous and letting me try to pick a room that was better but they all had smoke.

Bed was very uncomfortable pillows also smelled of heavy smoke.

No hot water and one of my bathrooms even after calling maintenance but my other bathroom didn’t have hot water. Staff to try to fix it, but it didn’t work.

There were two air-conditioning units in the room. I ended up in and one Wood screech every 40 minutes. A really loud noise when it was engaging the compressor.

Other than that, the staff is quite friendly! I’ll never stay there again.

Self

6/10

Pleasant

07 Jul 2026

Randy

AC was not very effective. Very warm in hallways and room. TV did not work (kept getting error message), although we were not in the room much.

Partner

8/10

Excellent

06 Jul 2026

Laquita

I really enjoy staying at this hotel.

8/10

Excellent

06 Jul 2026

Gary

I enjoyed my stay

Friends

10/10

Exceptional

05 Jul 2026

Melissa

Beautiful hotel, great location! The bed was comfy and the room was huge!

Partner

10/10

Exceptional

05 Jul 2026

Elizabeth

Clean room. Very friendly and helpful staff. Close to everything. Great stay.

Partner

10/10

Exceptional

05 Jul 2026

Branson

Amazing historical hotel

6/10

Pleasant

05 Jul 2026

Mark

The price was good and the location was great. However, there was some pretty severe paint cracking on the bedroom ceiling and the safety bar inside the bedroom on the door was broken. I expected more from a Hilton brand.

Family

8/10

Excellent

05 Jul 2026

Kelly

The pictures of the place are deceiving. It gave me “The Shining” vibes. Staff were very helpful, but I’m not sure it was worth the money.

Partner

2/10

Poor

05 Jul 2026

tim

We chose this hotel because of the beautiful bar/libby area… however it was closer due to undisclosed reasons… the valet parking was not an option and we even had to go to different floors for ice..: our room was not very clean

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Matthew

The tub was cracked and dirt came out of it as I showered. The hotel is not set up well to accommodate people traveling. For example, there are no automatic doors, there are stairs in the parking garage and to get to the lobby, you have to go far to get the elevator. This isn’t easy to maneuver when you have a suitcase. It needs a lot of updates.

Partner

2/10

Poor

03 Jul 2026

Brian

Run down facilities, loud air conditioners,

8/10

Excellent

03 Jul 2026

Evyatar

Good location and nice hotel

Family

10/10

Exceptional

02 Jul 2026

Ryan

Great!!

10/10

Exceptional

02 Jul 2026

Justin

10/10

Business Family_with_children

8/10

Excellent

02 Jul 2026

Erin

This hotel is gorgeous! It’s almost 100 years old with a rich history and gorgeous art deco style architecture. With that said, it’s almost 100 years old - I stayed there on one of the hottest days of the year on one of the highest floors and the room was warm and kind of muggy, tolerable but not as comfortable as I’d hope. The location was excellent and walking distance to so many spots. Definitely a great value for the price

Self

10/10

Exceptional

30 Jun 2026

Michelle N

Beautiful hotel and very friendly staff. It's in the heart of downtown around everything thing you and. During the summer at Fifth Third Center Square which is a 2 minute walk from the hotel, they have a free concert every day.

Self

10/10

Exceptional

30 Jun 2026

Keith

Beautiful art deco architecture. Very clean and well kept.

10/10

Exceptional

29 Jun 2026

Terri

no comment

6/10

Pleasant

28 Jun 2026

Robert

Our sink was stopped up and after letting them know it took nine hours to fix. It was a bit of a chaotic hotel with bags of laundry left in the hallways and lots of messes. Not a very special experience. Oh and the sink had two hot waters. No cold.

Family

8/10

Excellent

28 Jun 2026

Priscilla

The room was laud out well and clean. Especially liked the hot tub! The staff at front desk was helpful and friendly. We did not park at the hotel as it was ridiculously priced!

Friends

10/10

Exceptional

28 Jun 2026

Lisa

I love the hotel and the staff was extremely friendly. The only thing I did not like was valet they were extremely rude and not helpful. It is not easy to use ballet there and they don’t make it easy.

Self

10/10

Exceptional

28 Jun 2026

Theodore

Amazing place! So much history and amazing architecture.

Partner

10/10

Exceptional

27 Jun 2026

Scott

One of the best hotel bars in the world. I've stayed here for over 40 years, and I'll be back.

Self

8/10

Excellent

27 Jun 2026

Todd

The Netherland Plaza hotel is absolutely stunning...from the elevator doors to the restaurants, bar and lobby. Our room was clean but somewhat dated (it's obviously an old property, but some updates would be nice), but overall a very nice stay!

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Aaron

The check in process was great! Quick and easy with no problems!

Partner

10/10

Exceptional

27 Jun 2026

Dan

Everything was good

10/10

Exceptional

27 Jun 2026

Amanda

This was a perfect central location to explore Cincinnati and N. Kentucky. We could easily walk to the ballpark and it was easy to get in and out of with the car. The only bummer was that the hotel doesn't validate parking and it was $$$

Family_with_children

4/10

Poor

25 Jun 2026

Patty

The room was very small.

Family_with_children