Name: Kinley Cincinnati Downtown, a Tribute Portfolio Ho
Address: 636 Race Street, Cincinnati, 45202, US

10/10

Exceptional

06 Jul 2026

Carrie

All of the staff were very friendly and helpful. Loved the hotel and it is in a great location!

Partner

4/10

Poor

29 Jun 2026

Lynette

The property as a whole “looked” nice and clean. However the room I had had me questioning the cleanliness. The were the small things in the room had attention to detail been paid it would’ve been caught. There were things missing that also lead me to question the remote was gone, no cups, and the curtains were not functioning. All these things were corrected but had the job been done right and attention to detail was minded these things wouldn’t have been missed.

Self

10/10

Exceptional

28 Jun 2026

Andrew

Everyone we talked to that worked at the hotel was very kind and helpful. The room was beautiful and comfortable. We had breakfast at the restaurant and it was very good. Great service there, too. Would stay here again.

Partner

10/10

Exceptional

21 Jun 2026

Erin

I had a great stay at this hotel! The staff was amazing, my room was great and very clean. Will be staying here again!

Self

10/10

Exceptional

14 Jun 2026

Julianna

Extremely attentive and friendly staff, very accommodating, we enjoyed our stay very much!
The location was perfect for the activities that we had planned.
10/10, we will be coming back!

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Alejandra

Buen servicio

10/10

Exceptional

02 Apr 2026

seth

The staff were awesome and the bar and menu was quality. Enjoyed it!

Partner

10/10

Exceptional

27 Mar 2026

Mark

Loved the location. Everything was perfect

8/10

Excellent

09 Mar 2026

Balbinder

Great central location, however the doors into the rooms are extra heavy, so when people are entering or leaving at 4 am, you’ll be guaranteed to hear them!

The Ned was very inviting but the pillows were too high and I left with a stiff neck.

Hotel staff were very inviting and helpful. With a little corrections, this hotel wild be on my list of faves!

Business

10/10

Exceptional

26 Feb 2026

Phoenix

The room was spotless. The lovely woman at check-in was a delight. Efficient, kind, and took the extra time to point out some of the hotel’s amenities. We will certainly choose this hotel again in the future.

2/10

Poor

22 Feb 2026

matt

The lack of customer service. Days before check in I realized I made an error and my dates were wrong. I reached out to the hotel and spoke with the front desk. The person I spoke with said he didn’t have the authorization to make an adjustment, but he would have someone call me the next day that could help. No one ever called me back. So my $650 is now gone. I understand if there was nothing that could be done , but you do what you say you will do and call them back , not just ignore your customer and his situation. The customer is the reason a business exists.

6/10

Pleasant

22 Feb 2026

Steven

The hotel served our needs, however the room was a bit tired and could use some updating - see peeling wallpaper, dusty fixtures, bedside lamps not working, and roughed up walls. Overall, we enjoyed our stay - the property could just use some refreshing. Courteous staff and valet. Thank you.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Jeremy

Everything was basically spotless. Some small things need to be maintained in the bathroom. But it didn’t take from my experience at all

Leisure Self

10/10

Exceptional

03 Jan 2026

Brendan

Great bar and location. Gave great recommendations

Business_and_leisure Pet

10/10

Exceptional

01 Jan 2026

Byron

Great service

10/10

Exceptional

19 Dec 2025

Andrea

Staff and decor

Partner

4/10

Poor

24 Nov 2025

Brookellyn

This property looks glamorous online, but the reality was very different. Our first room hadn’t been cleaned properly — there was hair all over the shower floor and even in the bed area, including full wads of hair. We asked to move rooms, but the second room had the same cleanliness issues, which made it clear this wasn’t a one-off.

For a $500+ weekend, this was incredibly disappointing and honestly pretty gross. To make matters worse, when we arrived late at night, the front desk staff didn’t greet us or offer any basic hospitality.

Overall, the experience was not worth the price, and I wouldn’t recommend staying here.

Leisure Partner

8/10

Excellent

24 Nov 2025

Kevin and Kathryn

Room was clean and quiet. Toilet didn’t flush right and we had trouble getting a hold of the night person to plunge it.

Partner

2/10

Poor

16 Nov 2025

Jennifer

Pictures of the room we booked on Expedia did not match what we got. Room had one tiny window, felt like a jail cell. Called Expedia to work with hotel management to get us a room with windows, but they didn’t do anything and told us to take it up with the management instead.

Leisure Family

10/10

Exceptional

03 Nov 2025

PATRICK

Great experience.

Business_and_leisure Family

8/10

Excellent

15 Oct 2025

Joshua

Beautiful property, great lobby and drinks available.

10/10

Exceptional

12 Oct 2025

James

Great spot for overnight. Bar was lively and staff was professional

Leisure Partner

6/10

Pleasant

12 Oct 2025

Tammy

When we first entered the room we found a bug on the curtain and hairs on the sheets. We called and they instantly switched our room. The rooms were alittle above average and it cost us $60 a day to park

Leisure Family

10/10

Exceptional

06 Oct 2025

James

Very nice hotel

Leisure Friends

8/10

Excellent

25 Sep 2025

Steve

Yes

Partner

10/10

Exceptional

22 Sep 2025

William

Very friendly staff

4/10

Poor

11 Sep 2025

Leonard

Small, shoddy construction and over priced.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Lillian

This hotel was one of a kind. The decor, the high vaulted ceilings in the room made the look extraordinary. The staff was extremely friendly and professional. The location was central to a lot of places. I will definitely be back!

Leisure Friends

10/10

Exceptional

07 Sep 2025

Verified traveler

Great Choice!

Staff was helpful and very friendly. Hotel was very nice. Room was super clean. Would stay again! And definitely recommend!

Partner

6/10

Pleasant

01 Sep 2025

John

Just my 2 cents

Neighborhood was concerning and very loud until late at night. Cars and motorcycles racing down the street.

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Verified traveler

All the staff were very friendly and helpful. We had an issue with the blackout blinds in our room which was quickly sorted and we were offered a complimentary breakfast for the inconvenience. We also had a very early checkout and the valet staff were on it and had our car there early.
The hotel is in a good location. Bar in the hotel is fine, breakfast and service weren't great.

Partner

10/10

Exceptional

11 Aug 2025

Ashley

VERY nice property conveniently located where I needed. Excellent and friendly staff from the valet to the front desk and restaurant staff. My family had two rooms. The double bed room was a little small but king bed room was spacious and had a nice couch in there which would have been nice in the double room as well. I would definitely stay there again and appreciated the pleasant stay. I was nervous that it would be a small boutique that would not meet our needs but that was not the case.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Malek

Amazing and kind staff! The hotel manager himself greeted us and went beyond to make our stay the most comfortable. Simply the best and walking distance from everything in town.

Business

10/10

Exceptional

20 Jul 2025

Scott

When we walked we were greeted by Deonte and he was amazing. He knew everything we asked about and told and showed us everything about the hotel and its amenities. The kindness and generosity he showed was above any that I have seen or ever heard of. This man should be in charge sharing his skill with others. Thanks for the great stay.

Leisure Partner

10/10

Exceptional

28 Jun 2025

MARKO

Very nice place.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Jordan

I like the corner room really nice!

Leisure Self

8/10

Excellent

20 May 2025

Michael

Nice boutique hotel. My only room comment is I found the lack of a desk to do computer work was difficult. Excellent housekeeping..Restaurant understaffed.

Self

10/10

Exceptional

04 May 2025

Samantha

The people that worked her might have been the kindest and most genuine hotel workers I’ve ever experience. My room was so nice and clean and I was able to get extra towels and water and other things extremely easily. 10/10 would recommend this property ! The area is a LITTLE sketch. However, it’s not anymore sketchy than the downtown of any major city in America.

Leisure Family

10/10

Exceptional

29 Apr 2025

Leslie

Staff was very friendly & the room was comfortable & clean.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2025

Nuruddin

The staff and service were TOP NOTCH. Definitely would recommend this property to everyone visiting Cincinnati!

Leisure Partner

10/10

Exceptional

17 Apr 2025

Greg

Weekend getaway

We walked in a was blowen away. Deejay was awesome she helped us out with parking and with us checking in. Regan was great told us a couple a places to eat. Deejay was great with everyone and should praised for her hard work.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2025

chantal

Loved it. Although the beds faced each other like summer camp. Cracked me up. Kinda weird, but kinda fun

Leisure Friends

10/10

Exceptional

06 Apr 2025

Nora

The staff was very professional, attentive and informed. Service in the lounge was relaxing and service was excellent.

Leisure Partner

6/10

Pleasant

15 Mar 2025

Heather KW

Hotel was clean and convenient

Leisure Friends

10/10

Exceptional

02 Mar 2025

Judith

love the place and location but no good mirror in the bathroom to put on makeup - need something to do this

Business

10/10

Exceptional

23 Feb 2025

Annetta

Great, no complaints and great service!

Leisure

10/10

Exceptional

22 Feb 2025

Rachel

Beautiful cozy clean rooms, great service and over all vibe of hotel was great!

Partner

6/10

Pleasant

18 Feb 2025

Amanda

I thought it would look nicer

Leisure Family

6/10

Pleasant

16 Feb 2025

LORA

Just ok for families

Our server at the in house restaurant was nice, but not very attentive. The room was fun in decoration, but the beds are a bit small and hard (only doubles for a family needing more than 1 bed, no double queen rooms). Lots of cheap public parking nearby!

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Gregg

Beautiful and fun boutique hotel

Leisure

10/10

Exceptional

26 Jan 2025

Justin

Great hotel! Amazing staff! Great location! Would definitely stay there again!

Partner

10/10

Exceptional

19 Jan 2025

Deanna

We loved everything about the property, the staff, the restaurants, bar area and the room!!! We will definitely be back!

Leisure Family

10/10

Exceptional

19 Jan 2025

Elizabeth

Beautiful, clean, wonderful!

Partner

10/10

Exceptional

18 Jan 2025

Erika

Staff at check in and bar were so courteous and helpful!! Will be back!

10/10

Exceptional

17 Jan 2025

Thomas

Good hotel!

This is an older hotel that has been thoroughly remodeled. The bathrooms were especially large as was the walk in shower. The staff was especially nice and welcoming. Good value for the money.

Partner

2/10

Poor

10 Jan 2025

Robert

hotels.com is a hassle

We canceled the reservation at the Hotel. They told me to contact Hotels.com. I tried for two days to get the reservation cancelled. Finally had to call my credit card to get a refund. Incredible HASSLE.

Partner

10/10

Exceptional

31 Dec 2024

Arrena

This is a very unique and boutique-like hotel with is-century modern decor. It is very clean and very nice location.

Leisure Partner

10/10

Exceptional

29 Dec 2024

Jennifer

Beautiful hotel. Loved the atmosphere. Very friendly staff. Will definitely be back

Partner

10/10

Exceptional

29 Dec 2024

Kennon

Fantastic staff above all.

Leisure Family

10/10

Exceptional

27 Dec 2024

Jocelyn

My husband and I stayed here twice in a month and just had an amazing experience each time. The convenience of the valet parking and coordinating app that had our car ready quickly to the professionalism of the front desk staff and the cleanliness and comfort of the room. We will look to book here each and everytime we come in to town.

10/10

Exceptional

22 Dec 2024

Susan

Beautiful hotel. Perfect for our overnight stay before the game.

Leisure Friends

8/10

Excellent

01 Dec 2024

Lisa

Nice hotel in a great location!! We were able to walk to paycor stadium for the game!

Leisure Family

10/10

Exceptional

28 Nov 2024

Heather

Galen and Taylor at the front desk were fabulous! We love this hotel so much- always a treat to stay. Highly recommend.

Partner

10/10

Exceptional

23 Nov 2024

Mike

Excellent stay

The service here was excellent! Such nice, warm, and welcoming people. It was also beautiful, very comfortable, and great value.

Partner

10/10

Exceptional

22 Nov 2024

Zac

Great stay. Very quiet. Comfortable beds.

Leisure Partner

8/10

Excellent

18 Nov 2024

Geneal

Nice and clean, which is a must. Bed though, wasn’t that comfortable. And pillows were puffy and very hard. Bring your own pillow and room would be good. No free parking, but that’s pretty standard with big cities and downtown hotels.

Partner

10/10

Exceptional

20 Oct 2024

Anne M

Absolute cleanliness! I’m giving + and -. Fantastic, warm, engaging, funny bartender, Tyler! Great shower, great water pressure, bare floors (-), breakfast ordering procedure in restaurant (-), no chair in room (-), great bed/comfort, my particular room view(-), but that’s just my room perhaps, staff at check-in/check-out and encounters thru out my stay-excellent, had late evening bar menu/food-very good, safety features all great. This hotel is Very Ecologically Top Of The List!

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

Brittany

The staff was exceptional - attentive and personable. The food was wonderful.

Leisure Partner

10/10

Exceptional

06 Sep 2024

Austin

Everyone was super helpful and really nice. Would definitely recommend staying here since everything is so walkable from this location.

Leisure Self

10/10

Exceptional

03 Sep 2024

Judith

new hotel for me in Cincinnati - very centrally located and nice - great option

Business

8/10

Excellent

24 Aug 2024

Toron

Very nice

Beautiful understated hotel. Some amenities that would have made the experience more enjoyable include the following.
- Stocked in room mini-bar with various purchasable options.
-Better clarification on pet weight/breed limitations.
- Clarification on breakfast. It is not included with your room.
-Option to order meals direct to room.

Partner

10/10

Exceptional

16 Aug 2024

Julie

One night stay

Everything as great. Staff were amazingly helpful, room was great and food and drink, delicious

Self

8/10

Excellent

04 Aug 2024

Jeremy

Nice property, close to all attractions downtown. Walking distance to both stadiums and bars

Partner

10/10

Exceptional

07 Jul 2024

James

Great Location and staff!

Leisure Self

8/10

Excellent

07 Jul 2024

Jarrett

The gentleman working the front desk was great. Super friendly and helped us with dining options around the area. The hotel was clean and modern with an old school feel to it. My only gripe was the cold water didn’t work in the sink, so brushing your teeth with hot water was a little off putting.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Michael

Went to Cincy to see the Reds play. Great weekend and hotel location. Love this hotel. We will definitely be back!

Partner

10/10

Exceptional

13 Jun 2024

Craig

The staff is absolutely awesome! From top to bottom a wonderful stay.

Leisure Family

10/10

Exceptional

30 May 2024

Lesly

Super friendly staff and beautiful rooms.

Leisure Family

10/10

Exceptional

25 May 2024

Emily

The restaurant was unbelievably delicious. The rooms are well designed and impeccably clean. Will visit again!

Leisure Friends

8/10

Excellent

28 Apr 2024

Paige

The decor was modern and updated. The staff were friendly and helpful. The drawback was easily hearing people in other rooms which become noisy.

Leisure Family

10/10

Exceptional

20 Apr 2024

Annie

Excellent service from all staff.

Leisure Friends

8/10

Excellent

19 Apr 2024

Andrea

Not place to walk dogs

Leisure Family_with_children

10/10

Exceptional

18 Mar 2024

Wesley

Love it

Leisure Partner

10/10

Exceptional

17 Mar 2024

Verified traveler

It was nice, clean, comfortable, nice view, lots of places to walk around

Partner

10/10

Exceptional

12 Mar 2024

Verified traveler

We stayed at Kinley for two nights and had an excellent experience! The staff was easy to communicate with and the property was updated and very clean. I appreciated being able to call the front desk for turn-down service after we spent some time getting ready for our event. Their response was efficient and quick. If we are ever in town again, we would definitely book here!

Leisure Partner

6/10

Pleasant

08 Mar 2024

Lori

The blinds would not shut all the way so the room was way too bright for sleeping. The pillows hold air strangely so I could not get comfortable at all. It's like I was sleeping on a partially filled balloon.

Business

10/10

Exceptional

25 Feb 2024

Gary

A wonderful art deco boutique hotel in down town Cincinnati, highly recommend staying here

Leisure Partner

10/10

Exceptional

25 Feb 2024

Jenna

Really enjoyed our stay! Great location.

Leisure Partner

4/10

Poor

20 Jan 2024

Ryan

We got there and they advised there was a plumbing problem and not to flush toilets until we got the all clear. We left for our show and our door would close all the way so it wouldn’t lock. They stored our luggage and asked if it was ok to just get a different room when we got back. When we got back it took another 25 min to get a key because the system wouldn’t generate a key. They did give us 2 separate $12 breakfast vouchers for the next morning which was nice. We went out to the parking garage next door the following morning and our car window was smashed in along with several other cars.

Leisure Partner

8/10

Excellent

12 Jan 2024

Emeline

Really good looking hotel with lots of potential in a great area of town. But it had thin walls so the mornings were louder than desired (from movement inside the hotel, not outside), and valet took too long during peak hours.

Leisure Family

10/10

Exceptional

08 Jan 2024

Stephanie

The hotel was very nice and clean. Larry was so friendly and accommodating. He went out of his way to ensure we had a wonderful stay

Leisure Partner

10/10

Exceptional

02 Jan 2024

Verified traveler

First stay at the Kinley

Typically when we stay at a hotel there are many small issues which accumulate into a frustrating experience. Not at the Kinley. Everything was right during our stay which allowed us to enjoy the experience. This was our first stay at the Kinley and looking forward to returning. The staff were really great! Thank you.

Partner

6/10

Pleasant

01 Jan 2024

Karen

Ok……

Shower was amazing but the water didn’t get hot enough. The bathroom door didn’t shut all the way so there was no privacy, the bed was uncomfortable for my husband and myself but we both have bad backs, we could hear both of our neighbors

Friends_and_family Family

4/10

Poor

04 Dec 2023

Verified traveler

Potential but not quite meeting it…

Limited staff. Limited bar menu was only opportunity to get food in the evening with no formal room service set up since there weren’t enough people to deliver it. Room was clean, modern and quite pretty but pillows were overstuffed, lumpy and hard and sheets were scratchy. Blackout curtains didn’t fully close either. When I had breakfast the next morning in the adjacent cafe, the coffee was terrible, and the service was as well. I was also charged not once but twice for internet. Overall this place has potential but they need to hire more people and professionalize the staff in order to elevate this hotel to a higher level. Neighborhood felt a bit fringe as well.

Business

8/10

Excellent

30 Nov 2023

Rob

Excellent service

The man working the front desk (unfortunately not sure of his name) was extremely friendly and helpful. It really enhanced the overall experience. The hotel itself is decent, right in the middle of the road.

Business

10/10

Exceptional

26 Nov 2023

Joseph

Great

6/10

Pleasant

11 Nov 2023

Kendall

Numbering of hotel rooms with not much signage made it hard to find my room The evening hotel clerk was very unhelpful and couldn’t answer very many questions

10/10

Exceptional

07 Oct 2023

Jacqueline

It was awesome!

Leisure Family

10/10

Exceptional

28 Sep 2023

James

Easy checkin, nice people, very nice valet parking people- the room exactly as advertised!

Business_and_leisure Self

10/10

Exceptional

22 Sep 2023

Michael

Review

The valet guys were super friendly and the bartender was amazing. I can't remember his name but he's from Las Vegas... you know who you are. Thanks for the espresso martini!

Business Family