Casa Bella Hotel And Suites

8/10

Excellent

14 Mar 2026

Ronald

Clean room nice staff

10/10

Exceptional

06 Mar 2026

Joshua

The place was amazing, except the hot was always cold

Self

2/10

Poor

28 Feb 2026

Lorna

Extra fees, rude staff, everything is broken, old gross. No lounger chiars at pool. One of the nights we were there they allowed a large group of 30 teenagers to take over the pool. They def were not all staying there. They were blasting music and being rude to us. Cannot believe they have good reviews on this app. DO NOT STAY HERE.

2/10

Poor

22 Feb 2026

Angie

If only they were more transparent about prices because they charged additional fees and wanted it in cash not card!! Super inconvenient!

Family_with_children

10/10

Exceptional

22 Feb 2026

Belia

Spotless, beautiful and clean

4/10

Poor

18 Feb 2026

Rene

Hoy tub was at boiling tempuratue

2/10

Poor

18 Feb 2026

Jamie

Bed was broken, bathroom fan didn’t work, jacuzzi tub dirty, ice machine broken, hot tub didn’t work. Looks nothing like pictures.

Partner

6/10

Pleasant

16 Feb 2026

Paula

We were all this place for 5 nights. They did not freshen the room daily. We had to go to the front desk to get towels and toilet paper. They changed the sheets and made the bed one time. They do not have an elevator. It was just ok. I’m guess for an inexpensive place to stay for a few nights it is ok. The pool is not heated and the hot tub was subpar warm.

Leisure Partner

2/10

Poor

10 Feb 2026

Ashley

It was horrible smelling like dead fish, I don't recommend you stay there. I checked out earlier due to family emergency and they didn't give me my refund back they don't have no management on site. There's dead fish floating around location just gross

Leisure Self

8/10

Excellent

08 Feb 2026

Teresita

Everything was great. Very courteous front desk attendant and housekeeper.

6/10

Pleasant

18 Jan 2026

Sanjuanita

For the price it was ok, but make sure you have $100 cash for security deposit, plus 7$ fee, 25$ for extra vehicles parking spot

Leisure Partner

8/10

Excellent

17 Jan 2026

JUAN

Nice, clean, quiet room to relax, great view

10/10

Exceptional

16 Jan 2026

Christopher

Clean room, quiet property

6/10

Pleasant

10 Jan 2026

Melinda

The pool was locked and they had no ice and that gave my daughter an empty ice bucket after telling her there was no ice and on top of that the bucket was sandy. The room had no shampoo or soap had to make a trip to the office to ask for some. On top of that all the added fees.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Brenda

For the price it was great. The ice machine was out of order. We will definitely stay there again.

Partner

8/10

Excellent

03 Jan 2026

Jerry

Basic but clean and spacious. Staff was friendly and very helpful

Leisure

10/10

Exceptional

03 Jan 2026

Deborah

I would definitely go here again, had a beautiful view from the balcony

10/10

Exceptional

02 Jan 2026

Calistro

Room was spacious and very clean. Was greeted friendly at the front desk

Leisure Partner

10/10

Exceptional

31 Dec 2025

billie lynn

Fab location , the staff is fantastic!! Honestly I love them!

Family

10/10

Exceptional

29 Dec 2025

Alexis

nice and affordable

8/10

Excellent

04 Dec 2025

Lizette

Room was nice and clean. Staff was friendly and accommodating

Partner

2/10

Poor

16 Nov 2025

Christopher

They make you pay a cash deposit but have no ATM. Nobody was at the front desk so I had to go find a maid, translate my request to Spanish and call the manager from her phone. Rude. Filthy. Terrible.

Business_and_leisure Self

4/10

Poor

16 Nov 2025

RONNIE

Several outlets not functioning. Stale/musty smell. Out dated furniture and bedding. Won’t return.

Partner

2/10

Poor

15 Nov 2025

John

Rude and overcharge

Business_and_leisure

4/10

Poor

04 Nov 2025

Joseph

Pool closed hot tub cold. No heat.
Too strict on parking. No breakfast or coffee. No golf carts. But nice place

Self

2/10

Poor

03 Nov 2025

Sodikdjon

one of staff was not friendly

6/10

Pleasant

31 Oct 2025

maria

Room was clean just needs a bit of some updates but good overall for the price

10/10

Exceptional

29 Oct 2025

Daniel

Clean room. Spacious, very attentive staff.

Business

10/10

Exceptional

29 Oct 2025

Kathryn

Clean and quiet. Close to the beach

Leisure Family

8/10

Excellent

25 Oct 2025

Luciano

Was pretty good.

Leisure Family

10/10

Exceptional

21 Oct 2025

Catherine

No pet

Leisure Family

2/10

Poor

20 Oct 2025

david

ROACHES!! EVERYWHERE.. extremely dirty pool.. outdated beds, very uncomfortable and old tarnished yellow sheets ,air conditioning not up-To par .. Check in was totally unprofessional and very rude ,, tack on extra fees.. Beware!

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Catherine

All great just dirty pool

Leisure

10/10

Exceptional

17 Oct 2025

Tony

The property is on the bay side, off the main road, providing easy access to most anything you want to do. Had a very nice time, decided to stay the week. Got a chance to do some fishing, bike the beach and greater island, dance, sing, laugh, joke around, shop, go to a variety of restaurants and bars, enjoy live music, mingle, run a 5k, visit the parks, enjoy the attractions, do Casino Nite and watch SpaceX launch their megarocket successfully! Had a great time, thanks to everyone who had a part in my wonderful stay! -T

Business_and_leisure Friends

10/10

Exceptional

17 Oct 2025

Tony

Great value. My stay was great and I had an awesome time! I will be back - already have been several times! Friendly office staff. Good housekeepers. South Padre Island is a real gem. Just don't trash our beaches or waters. Enjoy! Be safe!!!

Business_and_leisure Self

10/10

Exceptional

13 Oct 2025

Juan

No pets

2/10

Poor

13 Oct 2025

Angie

They now require a cash deposit. You have to wait after inspection to get back your deposit which is inconvenience. They will not be offering free parking during peak season and deposit will be higher as well.

Friends_and_family Family

4/10

Poor

12 Oct 2025

Jocelynn

The stuff was really rude. Nowhere in the expedia app says its 100$ cash deposit! I showed them and they said i have to call and still give the deposit so I drove to an ATM and got the cash. However, when i told them about expedia not having the cash details they said I have to call. NO YOU HAVE TO CALL! Its your hotel, more guests will come with no cash cause its not advertised. For sure I know not to stay in this hotel ever again. The room was dirty, had old eyelashes stuck to counter tops. At checkout time another lady at front desk said “i dont have time to check the room to give deposit back, so ill give you the cash and if anything ill use your card” i said NO MAM, go check the room right now because thats the purpose of the cash, i waisted time at check in when I couldve just given deposit with my credit card, she got mad and checked the room and gave me the cash back. They are not friendly, very rude and mean.

Leisure Family_with_children

6/10

Pleasant

06 Oct 2025

hiram

Hot tub in room was unusable, very seldom was anyone at desk, no ice, no patio. Cheap but not worth it

Leisure

10/10

Exceptional

05 Oct 2025

Rafael

Loved it

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Tony

Clean, convenient, comfortable. Thank you Manuel, everything was great!

Business_and_leisure Self

8/10

Excellent

05 Oct 2025

Jose

Slept good and hot tub was great!

Self

2/10

Poor

01 Oct 2025

Kiara

The shower encapsulation was broken and spilled out into the bedroom, the bed was dirty, toiletries had a foul smell, staff did not compensate.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Patricia Marco

Room was very clean but it does need paint job and tub and fixtures needs replacement

8/10

Excellent

26 Sep 2025

irelda

Everything goes great except the cable TV was not working… Otherwise 10 out of 10

Self

10/10

Exceptional

22 Sep 2025

Juan

Todo estuvo muy bien desde la lleegada atencion exelete. Limpieza exelente y el cuarto muy comodo y tranquilo.

Friends_and_family Friends

6/10

Pleasant

22 Sep 2025

Charlotte

It was good for the price

4/10

Poor

21 Sep 2025

Linda

Casa Bella Hotel and Suites

This hotel is not what you expect. Once you get there to check in they tell you you have to pay $7.00 fee and then there is a deposit. Mine was $60.00. I'm not sure what it would be if you stayed longer than we did

Partner

10/10

Exceptional

19 Sep 2025

Gary

Very nice and clean

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Aaron

Lovely place

Leisure Self

2/10

Poor

14 Sep 2025

Mayra

I did not like the service of front desk. Once I tried checking in, I got the vibe that I may end up owing money for something. They have a price list posted for random hypothetical damages and they immediately warn you you will get charged for this and that. If I could have cancelled my reservation without losing my money, I would have and paid a little extra for staying elsewhere. I would not stay there again.

Leisure Family_with_children

2/10

Poor

14 Sep 2025

carlota

Mold or mildew at hotel. Refund requested

I didn’t stay. There was mold or mildew on the wall visible under the peeling wall paper. I’m appalled that girls.com does not honor my refund request for this. I have the pictures and video to prove it.

Partner

2/10

Poor

13 Sep 2025

Frank

When I booked this, I selected bookings with free breakfast. And I selected that option. After arriving I asked where the breakfast would be and they said they didn’t offer breakfast. I have a family of 3 and now I had to pay $60 for breakfast for all of us.

Friends_and_family Family

4/10

Poor

01 Sep 2025

Santiago

My experience at this location was not what I expected. The air conditioner did not cool the room enough to be comfortable until around 4 a.m., and it was extremely loud while making strange noises.

There was also a $60 cash deposit, which I understand, but it could not be refunded until the room was inspected. Since the office does not open until 9 a.m., it makes it impossible to check out earlier if your schedule requires it.

In addition, our car was towed. According to witnesses, the tow truck operator arrived less than five minutes after we parked. We did have a parking pass, but the tape provided did not hold. When we closed the doors, it flew off and ended up resting on the center console facing upward. I understand this technically did not meet the requirements, but with just a little effort or understanding on their side, the situation could have been avoided. That night, a total of three cars were towed from the property.

When I spoke to the young man at the counter, he already knew who I was and confirmed that I was the driver.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Bertha

Super clean and service fantastic

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

HUMBERTO

Ok

Leisure

2/10

Poor

31 Aug 2025

Bryant

Worst place ever to stay in SPI

This place is no good it’s very loud and the rooms were not clean and it’s stinks. And the bedding was not cleaned like they just made up the bed. It was so bad I showered and left and took a loss on my money. And Hotels.com should take this dumpster hotel off their website it really should be tore down and haul off to the dump.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Kristina

The staff was great! The property was a little run down but over all it was a great visit.

10/10

Exceptional

24 Aug 2025

Daniel

Good place

10/10

Exceptional

18 Aug 2025

Pedro

Clean but old style hotel. Loved the patios

Leisure Family

4/10

Poor

17 Aug 2025

Elizabeth

Very dated property. The pictures you see look nothing like what you get. The people working had no customer service skills. The door latch didn’t work well. They have a surprise $60 cash deposit (not a credit card for incidentals). Room has to be checked before you receive your deposit back. Ice maker doesn’t work. No pool towels available. You are charged $7 per day as a “resort fee”. Ask for the fee to be returned since they didn’t have anything that the supposed resort fee covered and they refused. My husband trying talking to them several times but each time they were rude and didn’t want to speak to him since it was my name on the reservation. Bed was on a flimsy frame. TV was super small. The restroom door was broken. Towels are super cheap and were limited. AC in room was very cold. Only one vehicle is allowed to be parked on the property. There was a pad lock to the fishing dock and when asked for the key they said they didn’t know where it was and will look for it (didn’t happen). They were trying to be strict with all these rules and threatened to tow your vehicle if it didn’t have a permit yet vehicles with no permit were parked. The property has so much potential.

Leisure Family

6/10

Pleasant

14 Aug 2025

Yasmin

The rooms were surprisingly clean and well kept. However there was a $7 a day “resort fee” we weren’t advised about until we got there. There also was a $60 cash deposit we weren’t aware about until we got there which was quite inconvenient.

6/10

Pleasant

12 Aug 2025

Patricia

Needs more updates

Leisure Partner

4/10

Poor

11 Aug 2025

Melanie

For the price I paid for the 2 nights we stayed it was very much not good vibes. The place is not well kept. The bathroom shower thing had mold on the bottom. The beds really are done for and squeaky every time you turn (I roll like a rotisserie) the pillows were like little balls. The really weird sus thing that happened that just made me feel weird to begin was that they asked for a 60$ deposit… I don’t know why they would do this… and it could only be cash…. Anyway… we only had 20$ in cash so they took that.. and they had to inspect the room for us to get the money back… i understand they may have this cause some dumb people come and do stupid stuff… but they should have the info available on every sight their hotel is on. Anyway… definitely would NOT return. My brothers stayed at the Marriott and it was day and night 😭and I could have gotten a room there for 50$ more a night! Safe to say I was so disappointed. Also my husband killed a roach in the bathroom🙄

Leisure Partner

4/10

Poor

10 Aug 2025

Tonya

The ref

4/10

Poor

08 Aug 2025

Maria

No coffee. Bed was old and worn out. Parking was terrible. If you are looking for an inexpensive no frills this is the place.

Partner

10/10

Exceptional

06 Aug 2025

Rozie

Amazing place!!

We had the best time staying here! Everyone is super friendly and helpful! Talked with the owner for a good long while and learned all about the area, some history, and even how to ride The Wave. Thabk you so much!! We will definitely stay here again!!

Friends_and_family Family

4/10

Poor

04 Aug 2025

Lakisha

They race discriminate. They charge anyone who's not brown skin extra crazy fee's. I was charged credit card deposit, cash deposit, n a daily resort fee.. when i spoke w/ other brown skin customers they say they dnt n have never been charged all that.. i will never refer nor stay at this resort. I will let my blk, yt ppl know, never stay at this hotel..

Leisure Friends

2/10

Poor

02 Aug 2025

Joe

If you love ghetto and don’t care what you sleep on then go for this place is not worth anything. I would rather sleep outside than this hotel don’t waste your money. Don’t waste your time. It smells unsanitary unsafe very sketchy.

Family_with_children

2/10

Poor

02 Aug 2025

Camille

Not worth the money. They charge extra for parking . If your parking for a room parking should be included. That’s standard

6/10

Pleasant

02 Aug 2025

Eva

Family getaway

Our stay was ok. I thought it had been remodeled a while back but if it was, you couldn't tell 😞 There were stains under the sink...

Friends_and_family Family

4/10

Poor

02 Aug 2025

Antwane

The bed are old and needs to be replace and the room is out dated

8/10

Excellent

28 Jul 2025

Esmirna

Great

Partner

8/10

Excellent

27 Jul 2025

Sandra

Good

2/10

Poor

26 Jul 2025

Marcos

They charge us for a deposit and online it was I only 7 not 60 dollars

4/10

Poor

26 Jul 2025

Jorge

Not worth it

Location was good but we found a vape in our non smoking room, A/c kept turning off, and jacuzzi was broken.

Friends_and_family Family

2/10

Poor

24 Jul 2025

Celeste

I couldn't even check in. Person at front desk wanted a cash deposit. I asked why cash and how will I get my money back and he didn't respond. He was rude from the get go. I made reservation in MY name and he refused to talk directly to me and wanted to talk to my fiance who did not make the reservation. I ended up leaving.

Leisure Partner

2/10

Poor

22 Jul 2025

Mari

They don’t have elevators for second floor, so we had to carry our stuff.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

erika

everything was perfect definitely will be staying again

Partner

4/10

Poor

21 Jul 2025

Yolanda

Only thing I did not feel satisfied was the air conditioner not working! And bed sheets felt like if I were to be laying down on sand

6/10

Pleasant

21 Jul 2025

Javier

Upon arriving to the room, I found a puddle of water under A/C unit from it leaking. The beds were uncomfortable. The mattress squeaked so much.

Leisure Family_with_children

4/10

Poor

19 Jul 2025

Edward

no comment

Leisure Family

10/10

Exceptional

16 Jul 2025

Raul

Nice place it has a nice view

Leisure Friends

2/10

Poor

15 Jul 2025

Crystal

Room was healthy, smell was very strong BEER smell, door wouldn’t lock, back door was de open when we entered, front desk clerk attempted to ask for $60 cash for parking when told itinerary did not say that he says “I will waive the fee”, I also have video to show door did not lock, couldn’t leave my 85 year young mother in that infested nasty room!

Leisure Family

4/10

Poor

14 Jul 2025

Leticia

Unexpected fee /deposit in cash only

There was an unexpected fee of $60 in cash only fee /deposit & deposit would be given back in cash after inspection of sheets , so I had to make sure to check out during office hours & wait for receptionist to go inspect & then comeback to give me $60 in cash .

Partner

6/10

Pleasant

13 Jul 2025

Gabriela

Hotel and resort? More like motel vibes…

This hotel had nothing resort like about it. The beds were supposed to be Queen but they were full size. The hotel was clean but it was outdated. There was an outdated television that had a slight tilt to it but worked ok…and no, it was not a smart tv. There was a small fridge for drinks and snacks and a microwave. The restroom was just average but it was clean. They really really need to get better quality towels. Their towels were horrible! They felt like sand paper on my skin especially after I got sunburn. They also only provided one wash cloth for the three of us. We ended up buying a pack of wash cloths at the dollar general. Their ice machine was broken so no ice for ice chests or for your room. The pool smelled like its heavily chlorined. The resort fee was PER day not just $7. They ask for a $60 cash deposit and this was not noted anywhere on the hotel.com website. We only had $10 cash and they accepted this as a deposit. Upon check out they send someone to check the room and then will return your deposit. Overall it’s not bad for a short stay if you just need somewhere to wash up and rest after a Long Beach day. I don’t recommend for long term stays though. Better off paying the extra money for a hotel/airbnb that’s actually on beachside. This motel (I call it motel bc it’s giving motel vibes) is not it if you are looking for a comfortable and relaxing stay. People were also out in the pool area past midnight being loud and playing loud music until about 11:30pm.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Kayla

Fast and easy check-in and checkout. Convenient for a quick stay. Was a decent and pretty average hotel.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Laura

We came in two days late out of our four night reservation due to family members/concerns. We did not purchase the cancellation protection so we did not expect to stay longer than the reservation dates. Lorraine took the time to listen to why we were 2 days late and relayed it to the admin. Chris. Chris informed my fiancé that we could stay an additional night since we payed for 4 days but were 2 days late. This is beyond his call of duty and we were extremely grateful and could not thank him enough for showing such compassion and understanding. I think we have found our new favorite SPI hotel. I will definitely be recommending this hotel to all my friends and family in San Antonio.

Leisure Partner

8/10

Excellent

08 Jul 2025

Latisha

Mini vaca

Stay was good for the two days we was there. Location convenient, in walking distance of many things.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Juan

I had no issues. Everything was great. Very spacious.

Leisure Family

4/10

Poor

06 Jul 2025

rocio

Very noisy and room wasn't cleaned well

4/10

Poor

04 Jul 2025

Jordan

The price was decent, and the pool and hot tub was clean.
I didn't see if they did breakfast, but it looked like they had a corner of the office with a coffee machine.
Couple of vending machines in the main area.
My room had a lamp without a shade and a closet without the rod.
The a/c worked good and the beds weren't anything good or bad. Kinda stiff, which i prefer, and the pillows were clumpy, but thick.
You pay for what you get.

Leisure Partner

8/10

Excellent

30 Jun 2025

Kelly

This property was clean and the staff was super nice. There were some fees i was unaware of that had to be payed in cash so i had to leave and go find an atm. But i didnt read thr small print and it probably said that but ehy put it in small print? Just saying. I did get the cash back when i checked out so it all worked out. I would stay here again and i would recommend it to friends. Thank you Casa Bella!

Leisure Friends

8/10

Excellent

29 Jun 2025

RAUL

Overall our visit was quite pleasant. Only issue would have been the pool.

Leisure Partner

6/10

Pleasant

28 Jun 2025

jewell

Eh.....ok.

Our stay was ok, nothing fancy. The beds were iffy, very springy and a little questionable if they were going to break. The AC unit leaked, and the pool was questionable if it was clean.

Partner

10/10

Exceptional

28 Jun 2025

Claudia

Nice location and big rooms

2/10

Poor

27 Jun 2025

Gerardo

Mediocre stay just cuz of the staff

While checking in, front desk staff was missing for about 15 minutes. Finally they came out. They required a 7$ resort fee that i had no idea about. aside from that, they required a 60$ (CASH)deposit in order for me to check in. i had to drive up to a store to withdraw cash. Low customer service as if its your privilege to stay in this place. at 7:45am when i was ready to check out and get my deposit back, the lobby was closed. I called a number in the door and they said they would open after 8. I give the managers or owners this place worst than a mom and pop place on how they run it. The room was good in general, beds are very springy and not the best if that's what you are looking for.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

Stephen

I’m not a fan of hidden fees or deposits.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Karla

Very clean jacuzzi

Leisure Family

2/10

Poor

23 Jun 2025

Nayatt

Never again

We had to pay $150 deposit without any prior notice. We were told to turn off loud music at 10pm but there was an entire party in the pool with about 30 people that were blasting music all night. Upon check out, we were charged $20 out of the deposit due to my purple toning conditioner leaving a purple streak on the towel. Mind you that it’s COMPLETELY washable and it barely spotted on the towel.

Partner