Name: Isla Grand Beach Resort
Address: 500 Padre Blvd., South Padre Island, 78597, US

8/10

Excellent

16 Jul 2026

Araceli

Evrith
ing ok .

Family_with_children

10/10

Exceptional

16 Jul 2026

Charles

Loved our stay, great pools and beach access. Front desk was very helpful and nice!

Family_with_children

10/10

Exceptional

15 Jul 2026

Gabriel

Friendly staff

Family_with_children

8/10

Excellent

15 Jul 2026

Aaron

Enjoyed the stay and loved the property. We stayed in a cabana room and loved it. It was a nice change from our usual stay in tower hotels. The pool and beach were very clean and the staff was always helpful. The only issues we ran into were occasional parking challenges and all the ice machines around our building were out of service at the time.

Family

10/10

Exceptional

14 Jul 2026

Nidal

Great everything, place was great

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Cynthia

I loved that check in was easy, the hotel itself is simple yet cozy. Loved the pool which is where I spent most of my stay & the beach is literally a minute walk. Definitely recommend Isla Grand.

Family_with_children

6/10

Pleasant

14 Jul 2026

Peter

Overall, the experience was not positive. Check in took extra time because the person ahead of us was having some issues, the room I expected to have a view of the pool and water did not have any view, and the dinner experience at their restaurant was slow, poor service and at best average food. We will not stay there again.

Partner

8/10

Excellent

14 Jul 2026

Ermelinda

I stayed in a poolside cabana. Did not realize loud music is played until midnight and it can definitely be heard in the cabanas. The food in the restaurants was excellent and so were the drinks!!! The access to the beach, which I need to say, was spectacular. Is one of the best things about the hotel. The pools need to be kept cleaner.
All in all the stay was very entertaining and enjoyable.

Family_with_children

6/10

Pleasant

13 Jul 2026

Jessica

The hotel itself is okay. Wouldn't really consider this a 4 star hotel. Nonetheless we enjoyed the pool and beach access.

Family_with_children

10/10

Exceptional

13 Jul 2026

Richard

Great hotel...................

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Eugenio

Great hotel

8/10

Excellent

13 Jul 2026

VICTORIA

Overall resort is great but for the price you are paying, you should offer more and all . Amenities should work. For one, the ice machines did not work. We could only find 1 working machine on the whole property and it still hardly produced any ice. You should have microwaves available in the rooms. Your property has so many possibilities but is not being used to its full
Potential. A lot of the evening night activities were just geared towards adults, you should have family activities like a movie night on that huge outdoor area you have with a stage. Also, so that more people will take advantage of the food and drinks you have, you should offer packages. Overall will definitely stay again, access to beach and pool is great and a lot of things in walking distance. But definitely some areas for improvements

Family_with_children

10/10

Exceptional

13 Jul 2026

Pennie

Great place!

10/10

Exceptional

12 Jul 2026

Ana Karen

Amazing hotel

Business Family_with_children

8/10

Excellent

12 Jul 2026

Charles

This is a very nice property. We stayed in the bungalows on the first floor, where able to see the pool with a partial beach view. Had we had been on the 2nd floor we would have had a full beach view. I must say, we really enjoyed our room, and the close proximity to the pool.

Regarding the room, we did have some problems with the television and one of the lights, but it was very clean and we did enjoy it.

The beach was very clean and well maintained. I really enjoyed the cleanliness and feel of the sand.

The staff was very friendly, helpful, and attentive.

Overall, I would recommend the Isla Grand Beach Resort to all my friends.

Family

6/10

Pleasant

12 Jul 2026

Eli

If you book through a third party , there is also an additional 30 dollar hotel fee that I wasn’t aware of. Check in was at 4 and we didn’t get our room until 5:30 and the front desk person (Tanner) who has zero personality was of no help at all in trying to make it right because if you pay over 400/night then you should not have to wait for your room to be “ready” and then you should also be granted a late check out in return. But that’s just my opinion of my stay, other than that there is lots to do on the resort.

Self

10/10

Exceptional

11 Jul 2026

Dashontae

Super nice staff

Friends

6/10

Pleasant

11 Jul 2026

Vivian

The room is old (don’t be tricked by the fancy building at the front. Those are condos. If you are there for the hotel, you’ll get a room on the side). If you ignore the old carpet, it’s fine. There is a nice porch outside, but the porch chairs are made from pvc. It’s good for a sit where you aren’t leaning back (we ate our breakfast out there for fun, but didn’t linger after). You can tell they’ve tried to update the room, especially with the bathroom.
The walk to the beach is unbeatable. Straight from the property to the sand. You can check out chair and umbrellas early ($46 for 2 chairs + umbrella), or take a chance on an empty seat day of. Have that email saved though; it really helped.
The pool was big but it heats up during the day. The ocean is better on hot days. Sometimes, they’ll give out free cups of fruit which was nice. Food joints are also near the pool. There is a cop constantly patrolling the pool which was unnerving.
What bothered me the most was the amount of cards/hotel id! Towel cards, room cards, hotel bracelets, ID, payment card or cash! You have to keep all of them with you to do most things on site. If you don’t have it, the hotel won’t service you! My constant joke to the staff was that I had to pick from the magical deck of cards to do whatever. It’s a bit annoying because it ruins the fluidity of the experience.
But that was my biggest grievance of the trip. Overall, not a bad stay.

Partner

10/10

Exceptional

11 Jul 2026

Taylor

We had a great stay! One of the biggest perks was how easy it was to get to the beach—it was just a short walk with convenient beach access, so there was no need to drive.

The property has two pools. They aren’t huge, but they were clean, enjoyable, and never felt overcrowded. There were lots of families with kids, so it’s definitely a family-friendly atmosphere.

There are plenty of affordable food options right on the property, which made it easy to grab meals without leaving. Drinks aren’t free, but they’re easy to get with a pool bar and another bar conveniently located on the way to the pool.

We also loved staying in a first-floor room with direct access to the pool. Being able to walk right outside our room and head straight to the pool made the stay even more convenient. Overall, it’s a great option if you’re looking for an easy, relaxing beach trip with everything you need close by.

Partner

6/10

Pleasant

11 Jul 2026

David W

Amenities and staff were GREAT!! Ivy, the facility is pretty dated. Our room had lower water pressure than we have ever experienced. Hot & cold water pressure at the sink was very low, and the shower water pressure was barely enough to get rinsed off. My hair is very short and even I had to really concentrate to get it rinsed; I don’t know how my wife ever got hers rinsed out. Besides the extremely low water pressure, everything else was great!!

Family

6/10

Pleasant

09 Jul 2026

Michael

Overall, the Isla Grand Resort was OK. Positives included the two pools, proximity to the beach, and the property’s location to restaurants. Negatives included carrying luggage upstairs/downstairs to our 2nd floor cabana, tight parking lot, broken ice machine, overpriced amenities, wearing a required green wrist band at all times, low ceilings for someone my height (6’9”), and loud music playing until 1100 PM every night at the pool.

Partner

4/10

Poor

09 Jul 2026

Leandro

Overall nice hotel with good structure, but impossible to sleep or relax due to neighbors making noise or parties in the rooms until late night every day. I tried to complain a feel times with staff but nothing was done.

Some amenities like the gym also require full refurbishment.

Ps: the live music and parties on the hotel facilities were not an issue at all. The real problem was the behavior of guests in their rooms and no action from staff.

Family_with_children

10/10

Exceptional

08 Jul 2026

Gabriela

The rooms in the side wing need refreshing, especially the bathrooms. The location right on the beach is wonderful. The pools are great—it’s especially nice to use them in the evening when coming back from the beach!Pets friendly!!

Family_with_children

8/10

Excellent

08 Jul 2026

Michael

Staff seemed to be somewhat overwhelmed by the crowd. Water drains in shower very slow and water flow in bathroom sinks very slow as well! Cleaning staff was very friendly and accommodating.
The way the complex handles charges to the rooms is very confusing. Just use you cc or cash. Also had a better price through Expedia which they would not match under their “low price guarantee”.

Family_with_children

6/10

Pleasant

08 Jul 2026

houaida

The only good think is the beach was clean and beautiful the hotel too old poor maintenance but pool view is good , when arrive we have to wait more than one hour because room not ready to clean room we have to ask most of the time

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Cassandra

Nice staff at front desk and in restaurants, did have to wait an extra 2 hours for check in due to being “understaffed” and our room not being ready. Front desk did give us a $30 breakfast voucher for inconvenience. Security guard was extremely rude and did too much by the pool area. Multiple staff had warned us about that specific security gaurd being extra. Room service was late to clean room in the morning, had to wait until 12pm for clean bathroom towels. Had our room connected to another by an adjoining door, which was occupied by only dogs, who barked all night, called front desk a couple times and problem was not resolved ever. Probably would not stay here again.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jose Roberto

Great hotel

Family_with_children

6/10

Pleasant

07 Jul 2026

Laura

The staff was very kind and helpful. Two observations though, the TV would not connect to the internet so we couldn't use it for the brief time we would have liked too. It's a small thing. I get it. We were on vacation. It just would have been nice for that one evening we didn't stay out late. Also, every single lounge chair I saw at the pools had bird s**t on it. The side table also needed to be wiped off. Lots of spills and dirt. Kind of gross.

10/10

Exceptional

07 Jul 2026

miguel

We had a wonderful stay! The room was very clean, comfortable, and well maintained throughout our visit. The staff was friendly, welcoming, and always willing to help with anything we needed.

One of the highlights was the beautiful beach view—it made every morning and evening feel relaxing and memorable. We also enjoyed spending time at the outdoor pool, which was clean, well kept, and a great place to unwind.

Overall, this was a great experience, and I would definitely recommend this property to anyone looking for a relaxing beach getaway.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Melissa

We had several issues, 1 being the timeline of events didn't match what was on the itinerary for the days we were there. My 2nd problem was asking for toilet paper to be brought to replenish our bathroom and to refresh our towels, called twice .... we ended up having to go get it toilet paper. Oh, and there is no microwave in the room. So buying something at grocery store to eat was out of question. Other than that it was ok. I think for the price we could have stayed somewhere nicer though.

Partner

6/10

Pleasant

06 Jul 2026

Pedro

the room was to small and no microwave, the first day was an event going on and i was tired because many hours' drive, I could rest because loud music that stop late night,

10/10

Exceptional

05 Jul 2026

Ashley

We really enjoyed the close proximity of the beach and pools. The property was large and the rooms were all convenient.

10/10

Exceptional

05 Jul 2026

Carlos

Great vacation spot! Easy access to beach. Awesome pool.

Family_with_children

2/10

Poor

04 Jul 2026

Adam

I was overcharged on my bank account by the resort. They were not able to tell me what happened. There was over 3000 in charges

Family

6/10

Pleasant

03 Jul 2026

John

Rooms were not up to standards to be a 4-star hotel. Carpets were fraying, bathroom shower head corroded with calcium, tiny bugs in the room. Ice maker was broken, no microwave in the room. The wood around the balcony was rotten and crumbling. Both pools had a dirty, oily scum on top of the water. You are permitted to bring your drinks to the pool area, but are not permitted to have them in a small cooler.
On a positive note, the staff were very courteous and helpful.
The overall experience was ok, however the price to pay for what they are advertising for a 4 star hotel doesn't sit well with me.

Family_with_children

2/10

Poor

03 Jul 2026

Antonio

I paid extra for \"beach view\". And their idea of that was to lean over the balcony and look to the left.
No microwaves. No ice anywhere on property.
Very rude staff that answered every question with attitude.
Maids came by on day 3 at 6 p.m.

Partner

2/10

Poor

03 Jul 2026

Rolando

We had to wait over 3 hours to check in, room was not available for occupancy at check in. Three hours later we finally got our room. We unloaded our belongings & settled in our condo. The A C was not working, we requested maintenance to see if they could help it , however maintenance did check the ac but they said at this time they couldn’t fix it. We did get another condo & did settled in at around 10 pm losing that entire day. The following day we noticed the coffee pot not working & requested if we could get a replacement, but the receptionist said they couldn’t provide one because condos were privately owned. The phone for service was unserviceable & broken, again the front desk said they couldn’t fix or replace it because it was privately owned. We don’t recommend this resort.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Veronica

This was our family's first stay at the Resort. First impression was nice and clean. We initially had a rough start with the long wait time BUT they were very busy and more than made up for it with a few perks! All the staff members we encountered were very friendly and helpful. The resort has something for everyone! My family & I had such a great time...we will definitely be coming back!!

10/10

Exceptional

03 Jul 2026

angela

It was really nice, had everything we needed, would definitely go and stay there again!

Family

10/10

Exceptional

02 Jul 2026

Jennifer

Love this property and how close it is to the beach - rooms are older but clean and well laid out - love the patio on the 1st floor rooms .

Family

10/10

Exceptional

30 Jun 2026

Diana

Perfect accommodations & amenities for us and our dog.
We have close access to the beach.

Pet

8/10

Excellent

29 Jun 2026

Mary

When we got there, the young man who assisted us with check-in did only what he needed to do. He didn't go over all the amenities available, just handed us a piece of paper that had info on it. Maybe I expect too much. We stayed on level two and not in the condo. I didn't realize we would have to take stairs, we are old people with old injuries; but we did amazing with that. Haha the room was a very good size for the 2 of us. The bathroom was great. We lived the shower size. The bed and pillows were great. I meant to look at the brand of pillows, loved them. It was great to have a frig to put my insulin. I wish it was a little cooler though. Now for the carpet - eewwww! They should probably make it all tile floor. I'm glad I didn't have my ultra violet light to see what all would be on it. I'm sure spring break added to it. It felt moist, it looked filthy with stains even though it was a VERY dark carpet, and the feel on my bare feet. Vomit! Had to make sure I put shoes on getting out of bed. The view from our balcony was ok. We could see some of the pool and a little bit of the beach. The pools were great and the beach was clean. It was very windy and I think that's what kept the water stirred up, I was looking forward to see blue water. We would go back but now I know where I would want my room. But I think I'll leave the ultra violet light home again.

Partner

10/10

Exceptional

29 Jun 2026

Christine

Fun vibe! I loved how I could just walk right to the beach. There was entertainment each evening and I like how they had a coffee bar and different food to choose from.

Family_with_children

8/10

Excellent

28 Jun 2026

krysta

We got to check in 30 mins after check in time and the room wasn’t ready, they couldn’t tell us when it would be also did not offer to discount. Also there were no ramps for coolers and wagons.

Family_with_children

10/10

Exceptional

26 Jun 2026

Eduardo

Awesome place and pool was super clean

Friends_and_family Family

2/10

Poor

24 Jun 2026

Yanelis

The property is super old and not maintained or cleaned. The rooms have old carpets. Dirty tub, old furniture and valcony sliding door and main room door wouldn't even close. The reservation said it was beach view and when we got there staff informed us they only have partial beach view rooms. Defenitly not worth the money to stay at this ghetto resort.

Family_with_children

4/10

Poor

23 Jun 2026

Amador

Kids love the swimming pool, room was hot ac not working 100% the food at restaurant not hot enough service was excellent, at check out I was being charged for something I didn’t order..

Family_with_children

8/10

Excellent

23 Jun 2026

Katherine

.

Partner

2/10

Poor

23 Jun 2026

Kelsey

There were ants and bugs in the room. The room we booked was based off the pictures but not what we got. They are older smaller cabanas that are nothing like the pictures posted. Very run down and not clean.

Family_with_children

10/10

Exceptional

23 Jun 2026

Rene

V

Family

8/10

Excellent

22 Jun 2026

IESHIA

Yes, everything was nice.

Family_with_children

10/10

Exceptional

22 Jun 2026

Adrienne

Great staff, nice property, great pool.

Partner

6/10

Pleasant

21 Jun 2026

Lance

We were initially excited to stay at what’s considered one of the nicer hotels on the island, but our experience quickly fell short of expectations.

After the first night, things started going downhill. At 2 a.m., the guests next to us were loudly screaming and partying, making it difficult to get any sleep. Around the pool, we regularly saw empty alcohol cups floating in the water, cigarette smoke despite the hotel’s posted no-smoking policy, and adults engaging in crude, overtly sexual behavior in the pool that was completely inappropriate for a family-friendly resort setting.

Ironically, while these issues seemed to go unchecked, security was quick to stop us and make us return a small backpack cooler to our room, even after we showed that it contained nothing but two towels.

I understand the location and the crowd it can attract. I’ve been coming to South Padre Island for over 20 years, so I know what to expect. Still, I was disappointed by the lack of enforcement of basic rules and the overall atmosphere.

We also ate at the on-site restaurant, where the staff made us feel more like an inconvenience than valued guests. On a positive note, the young team working around the pool was excellent. They were friendly, energetic, and did a great job engaging with the kids, even when dealing with some challenging situations.

In the end, we paid for the location and beach access, and those aspects delivered.

Family_with_children

10/10

Exceptional

21 Jun 2026

Nayeli

The staff was super helpful and sweet! It was very clean, it was definitely worth it!

Family_with_children

10/10

Exceptional

21 Jun 2026

Jose

Clean rooms, friendly staff, pool and beach were easily accessible. Had a great time.

Partner

6/10

Pleasant

19 Jun 2026

Alberto

Overall had a good time even though it took 4 hours to check in our condo was not ready at check in time

Family_with_children

10/10

Exceptional

18 Jun 2026

Steve

A

Family

8/10

Excellent

18 Jun 2026

Suzanne

Pretty nice for the price

Family_with_children

2/10

Poor

18 Jun 2026

Paul

designed for young families where the focus is around the pool. The place needs some investment. It suffers from neglect. My wifi didn’t work and the staff were indifferent. The ice machine didn’t work and the staff were completely indifferent. The restaurant staff were pleasant but the food was awful. For example, I ordered a Mexican soup which turned out to be broth, celery, beans and chopped hotdogs.

Self

6/10

Pleasant

17 Jun 2026

zaira

I love staying at the cabanas. It is easy access to the pool and beach.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Chase

This was our first stay at a beachfront resort. I would say Isla Grand set the bar high with what I expect at my next stay.

Partner

6/10

Pleasant

15 Jun 2026

Laura

We arrived for check in at 4:46 pm and our room wasn’t ready until 7:45 pm. It felt like a wasted day so I ended up purchasing another night to enjoy the rest of the resort. That was the only bad thing but it was a great stay and the staff was very helpful and understanding. We will definitely be going back!

Partner

2/10

Poor

15 Jun 2026

Elizabeth

Call a few days in advance and remember who you spoke with about your upcoming check inn, so they don’t book the room you paid for.

Family_with_children

4/10

Poor

15 Jun 2026

Anyssa

So sad to say, because years ago, this was one of our favorite spots, however, this hotel has become so run down. We paid to upgrade to one of the suites, inside the hotel, because we weren't crazy about the cabana room we stayed at a few months previous to this trip. When we walked into the suite, it smelled so musty, the room was dusty, and you could feel the springs on the bed. I was so uncomfortable that I had to go back down and request to downgrade to the cabana room. On a positive, the staff are so sweet, they fulfilled my request and had the room ready almost immediately. But even the cabanas are just not the greatest. There are bugs all over the property. My husband and I have decided that this trip would be the last time we stay there. To visit, it's wonderful, the Quarterdeck Bar is fun, the pool and beach access are 10/10, but we won't stay.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Guillermo

Disappointed, definitely not a 4 star resort.
I paid almost four hundred dollars a room 41 night, not worth it

Family

6/10

Pleasant

14 Jun 2026

JISELA

The room was clean, staff was nice but it took 3 hours to have my room ready after checking in, I felt really frustrated after a long day traveling and waiting for the room. I checked in at 4:30 and my room was ready at 7:30

Family_with_children

4/10

Poor

14 Jun 2026

Megan

I stayed in room 259 here are my pros and cons of my 2 star rating.

Pros:
I did not see any bugs in my room
Beach access
Amenities ( we used the pool, tennis courts and coffee shop)
Lots of hang out areas (we went with a huge group of family members)

Cons:
Cabana rooms are old and run down
2 people in my group ate at the restaurant and got sick
Room smelled like old shrimp and seaweed
Carpet in the room has to be original from the 80s- damp and absolutely disgusting
No elevators to second floor cabanas
Ice machines do not even work
Trash all over the grounds

Overall, they need to do major maintenance and upgrading. Or change their name to motel.

Family_with_children

10/10

Exceptional

14 Jun 2026

Juanita

The resort Was very clean , love the pool and heated pool. Ammenaties were soap conditioner, and body wash that smelled a nice fragrance of sage, we did get Queen size beds. They felt more like full size, but overall, very nice experience.

Family_with_children

10/10

Exceptional

13 Jun 2026

Norma

Wonderful staff

Self

10/10

Exceptional

11 Jun 2026

Emmanuel

Family travel.
We are coming back, had a perfect time

Family_with_children

10/10

Exceptional

10 Jun 2026

Marisol

Muy bonito lugar , todo muy lindo y súper comodo

Friends

10/10

Exceptional

09 Jun 2026

yonel

I love the property bc its on the beach ⛱️ and is pet friendly, I loved the stay ✨️

Friends

8/10

Excellent

09 Jun 2026

David

We had a nice time. We did have to have our safe replaced as it was not working and the ice machines probably need to be replaced near the hotel sides of the facility. The food at the restaurant was good...but too expensive. The club music was also a little loud until midnight... Burt the staff was nice and we had great weather...

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Robert

Beach acces and decent pool. Rooms are a little dated but not bad. Beds are small. coule be Full size or better yet queen would be best. Parking is ok but watch out for birds to poop if parked near trees. All else is ok wouldn't mind staying again. Price for stay is ok and could be better.

Family_with_children

10/10

Exceptional

08 Jun 2026

Cindy

Staff was very friendly and evening entertainment was good.

Family_with_children

6/10

Pleasant

08 Jun 2026

Justin

I booked 4 of the balcony rooms 9-10 and when I arrived only 3 balcony rooms were available. The 4th balcony room was not available, the resort upgraded the balcony room to a 3 bedroom suite on the 4th floor which is not what I wanted and check in was at 4pm and the room was not ready until 4:45pm. I book 4 balcony rooms for family and expected to have the rooms. My balcony room master bedroom AC was not blowing good air and the room was hot. I went to the front desk they contacted maintenance, all he did was open a vent more that was already open, this did not fix the issue. I had to purchase a fan just to make the bedroom somewhat comfortable to sleep in. The shower and sink were backing up for the 3 days I was there. One person could take a shower then we had to waiting 3 hours for the shower to drain before taking another shower, luckily the suite had 2 showers as I had 3 adults and 1 child in the suite. The other 3 rooms we had were good just had minor issues. My 70 year old mother cut her arm on the suite door, I went to the lobby and asked for a bandage and they told me they would have to contact security to get one. I told them forget it I will just go across the bridge to walmart and buy some. I have stayed at this resort the last 4 years I have been going to South Padre and this was the worst visit to this resport I have had. I like this resort because of the pools and access to the beach but maintenance needs to do a better job. Resort restaurant was great as usual

Family_with_children

10/10

Exceptional

08 Jun 2026

Horacio

Pure awesomeness place is amazing and kids love everything about it

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Robert

Rooms cleaned, the staff was very polite and always had a smile. Pool was clean and staff would do chemical checks every morning. The roaming security guys alway treated people with respect. The restaurants had amazing food, my wife and I went on a fishing charter and they turned the fish into fish tacos for us. Amazing time at the beach and the resort. I will definitely return and recommend this place to others.

Partner

10/10

Exceptional

07 Jun 2026

barbara

Great resort!! We loved it!!
Great food, drinks, staff , everything!

Family_with_children

8/10

Excellent

06 Jun 2026

melissa

Our stay was great! Love the pool area and close access to the beach. Our AC wasn’t cooling after the first day so they switched our rooms which was much appreciated.

6/10

Pleasant

05 Jun 2026

Joshua

Overall decent experience. Kids liked the pools and beach access. It is an older building and it shows in places. The kitchen stuff in our unit was highly used, broken blender etc. The plumbing was problematic and had to call maintenance twice. Also avoid the ice machines... if you look up the shoot you'll find pink mold. We will probably look at other options next time.

Family_with_children

10/10

Exceptional

04 Jun 2026

Norma

The rooms were excellent and clean.
The outdoor pool and the staff was great.

Family

6/10

Pleasant

04 Jun 2026

Michele

Upon arrival at 4 o’clock, our room was not ready. It was booked a month in advance. They assigned another room to us, and it was not ready as well. No working ice machines. Please be aware of hidden charges and bar drinks some things seem like a scam. Tips were automatic included on drinks and tickets. The restaurant located on the second floor was overpriced and poor quality. Housekeeping was very sporadic. When we arrived at four, like I said, the room was not ready and probably at five is when they reassigned a clean room to us. There were several bookings that were sitting around waiting for their rooms. The front desk staff was not very helpful the other staff that was involved with service items, such as drinks, food, etc. were very helpful after all they were tipped upfront please be aware that if your room is located on the first or second floor of the old part of the hotel parking is some distance away and you have to haul your luggage. Very good distance to get to your rooms. I certainly would not consider this a friendly resort for those with disabilities. we’ve stayed in several hotels in South Padre this ranks at the bottom.

Friends_and_family Family

4/10

Poor

04 Jun 2026

Rocio

Me deberían haber cobrado 25 para el deposito por esta aplicación pero me cobraron 58 aparte me dieron el cuarto donde esta el aire acondicionado del restaurante afuera y no dejo dormir el ruido

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

carlos

The restaurant inside hotel is a five out of ten and due to us using Expedia we had to get whatever room was available and due to my knee being messed up we had stairs to climb and the hotel is beautiful but really have to explain what is available for us to use and what we’re going to be charged extra umbrella and chairs for a beach and ice machine only two available beautiful scenery just really need to give information to guest so we can bring what we need to have a full vacation

Partner

6/10

Pleasant

03 Jun 2026

Carlos

We were put in the old section which was beach front, but Expedia did not inform us that we were reserving the old motel style section, though the interior was nice and renovated.

Family_with_children

10/10

Exceptional

02 Jun 2026

Samantha

The resort was beautiful definitely would recommend and I would stay there again

8/10

Excellent

01 Jun 2026

Rogelio

Friendly staff ,,nice very clean spacious room comfortable bed ,, you can hear everything from the next door room 😞 and from the people walking outside ,, that’s the only downfall ,, aside from that it’s a great hotel ✔️✔️great beach access !

Partner

10/10

Exceptional

01 Jun 2026

marc

The staff was very professional and knowledgeable about the grounds and amenities.

Family

10/10

Exceptional

01 Jun 2026

Jennifer

Loved it and had an amazing weekend

Family_with_children

2/10

Poor

01 Jun 2026

Juan

Staff needs help in customer service and I’m talking about the manager and desk person name Jorge and the manager that would not even address the customer. I could go on about this but it was a bad experience there at that hotel .

Friends_and_family Friends

6/10

Pleasant

01 Jun 2026

G. F.

Ok

10/10

Exceptional

31 May 2026

Jose

Clean room

2/10

Poor

30 May 2026

aaron

All good but everyone is nice and chris in the bar is the best check in was bad ...got there for 1pm early check in didn't get room till 630 pm that sucked

10/10

Exceptional

29 May 2026

Celine

There was a bit of delay and lack of communication with the rooms not being ready however totally understandable due to being holiday weekend however wasn’t our fault they where in a snappy mood
Over still an excellent stay very appreciated being dog friendly room as very clean
My go to hotel for any getaway

Pet

8/10

Excellent

28 May 2026

Melissa Anne

Ok, so if you’re expecting immaculate, this isn’t the place for you. However, they did clean the pool daily, the room turnover was nice with fresh towels and a made bed, and the staff was helpful. I requested a renovated room which I did receive. But The room Reno was not well done. Balcony was crumbling and the room smelled wet but that’s probably just due to the carpet in the room. It was honestly a good experience and I had already read all the other reviews so I knew in advance what to expect. The rooms are sound proof for the most part , a lot of people had dogs and were partying and we didn’t hear any thing in the room. The pool bar is the best one to use. The restaurant on site has AMAZING pizza! Omg so good. The crab races were a fun experience with free popcorn offered. The pool stays open until 11 pm and has bumping music, cool lights, and good vibes. Definitely a kid friendly place to stay. Would definitely come back!

Family_with_children

10/10

Exceptional

28 May 2026

Dolores

Very beautiful property! Would definitely recommend staying here , staff very friendly nice and welcoming. Pool was fun , kids enjoyed every minute there !

Family_with_children

10/10

Exceptional

27 May 2026

Hugo

I got the 2-room option. It has a full kitchen, dining and living space, and 2 full bathrooms. Also, it had a pool/beach view balcony. It was fantastic! Paper towels are not included in the kitchen, so you will need to bring them. It has 3 TVs and the network needs to be set up prior to using the TV Apps. One of the TVs had cable.
The swimming pools were a blast with 2 hot tubs (one of them with easy entry) and the convenient access to the beach a plus. It has some food options and parking was plenty and free. The staff was attentive. My family enjoyed this stay.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Marvin

The out doors

Family

2/10

Poor

27 May 2026

Bianca A.

Do not book this hotel through Expedia. I booked a double bed and I was given only a king size bed, staff mentioned that booking through Expedia automatically books only a king bed even though we booked a double bed and there’s nothing that they can do about it. It was really uncomfortable having only a king bed for 4 adults. I reached out to Expedia and there was nothing that they can do about it either. Also we checked in at 3:30 when check in is at 4 and we did not got the room until around 5:30pm there was a lot of people in the lobby waiting.

Friends