Name: Hilton Garden Inn South Padre Island
Address: 7010 Padre Boulevard, South Padre Island, 78597, US

10/10

Exceptional

31 Jul 2026

Julie

We loved the fact that the room had a fridge and a microwave. The view was great from the balcony. Direct access to the beach was great. Cleaning staff was really nice.

10/10

Exceptional

31 Jul 2026

JAVIER

Perfect location

2/10

Poor

30 Jul 2026

brian

Arrived on Sunday and multiple times I called the front desk with no answer over the course of three hours. Finally walked down to talk to the front desk and told them that our air conditioner wasn’t working. You could hear the water buildup in the air conditioner, which told me there was untold amount of mold in the air conditioner. Day two they moved us to a different room. Same thing. The air conditioner cycled on and off every two minutes because it was filled with water. Again, this tells me it’s filled with mold. They don’t maintain their equipment. They are short staffed. The general manager acted like she was doing me a favor. Stay someplace else.

6/10

Pleasant

28 Jul 2026

Baltazar

Ac wasn’t working when we arrived at room it was hot and they said they were to booked to move me anywhere else maintenance was no help came in took temperatures and saw it wasn’t working said they were gonna talk to management and get back to never heard back from them my whole stay there. Patio door handle broken made it difficult to go on the patio fridge door broken microwave door broken. It felt like a run down hotel not the luxury stay it use to be.

8/10

Excellent

28 Jul 2026

Justo

El a.c. Estaba fijo y no dejaban ajustar la temperatura del cuarto,

10/10

Exceptional

26 Jul 2026

Laura

Had a great experience! Friendly staff very clean and just absolutely loved the place. I recommend 100%. Food was great!

10/10

Exceptional

26 Jul 2026

Jaime M

I was on a family trip the rooms are clean, the food is great but the hotel is too big for only one elevator I hope they can fixed soon, but definitely I will stay there again.

10/10

Exceptional

25 Jul 2026

Dave

Close to the beach, huge pool. Great restaurant onsite.

4/10

Poor

25 Jul 2026

Tomas

The rooms did not match the price we paid... The front desk clerk very short not welcoming and was not very informative on the amenities on the property.... 1 elevator for 1 whole wing of the hotel was a little rough as there was so many guest..
The balcony was disappointing as we got a balcony to the parking lot..

10/10

Exceptional

21 Jul 2026

Kate

We liked the location and felt safe so that as the most important to us.

Family

10/10

Exceptional

20 Jul 2026

Jesus

Estupendo hotel recomendado

Family_with_children

10/10

Exceptional

20 Jul 2026

Patricia

The Hilton Garden Inn on South Padre Island is my go to hotel when I visit this area. The pool is big and just the right temperature. There was not an outdoor bar operating by the pool while I was there, but not an issue for me. I love the location of this hotel to the Turtle and Bird nature centers. There is a short drive to see the dunes.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Diana

Restroom toilet not working properly. Elevators not working, sometimes only one. Hallway very hot at times. Staff not friendly or helpful. Not worth the $992.16 for 2 nights.

Family_with_children

10/10

Exceptional

16 Jul 2026

Jessica

I love this hotel it’s my go to hotel always but this last time rooms were so expensive

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Jennifer

First time staying in this hotel and we were so happy with our stay. No complaints. The hotel was great as well as the staff. So many amenities, you didn't have to leave if you didn't want too. Great food options at the hotel and beach bar. Would definitely stay again!

Family_with_children

10/10

Exceptional

14 Jul 2026

Augusto

Very clean

Family_with_children

10/10

Exceptional

14 Jul 2026

Blanca

My family and I enjoy coming to South Padre Island and this hotel never disappoints! We enjoy the pricing, room amenities, the attentiveness of the staff, and the space of the rooms. We also enjoy how on the deck, we have our own personal showers to rinse off. Our room was spectacular (beach view), totally worth it.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

German

Good experience real nice weather this time
Food buffet good variety

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Sandro

Todo bien

Family

2/10

Poor

29 Jun 2026

Juan

We got there at 315 and were rudely treated...we have been there about 8 times and this is the first worse experience ever.

10/10

Exceptional

25 Jun 2026

Michelle

The property is very well maintained. The entire staff is super friendly and attentive and welcoming! The cleaning crew does an amazing job on the rooms!! The food at Barry’s was phenomenal and the staff was so friendly and gave the best service! I highly recommend this hotel! Can’t wait to go back ☺️

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Omar

The TV was not working when we checked in. The maintenence man got it to work but said we had to keep it on. The stopper in the shower was not attached. The toilet sometimes would spurt out water/urine.

4/10

Poor

25 Jun 2026

Kelly

Checked in late due to flight delays, and all dining options closed early, except for their take out pizza (thankfully - they were very nice and accommodating!). The air conditioning, refrigerator and one of the TVs in our room did not work. We notified staff via the hotel app about the problems with our air conditioning, as well as talking to the front desk about all of the issues and no one showed up to fix anything prior to check-out. The front desk was supposed to have the manager call us and we never heard from them.

Partner

6/10

Pleasant

22 Jun 2026

Hugo

No Breakfast included

Family_with_children

6/10

Pleasant

22 Jun 2026

Juan

A/C was not working and felt like they took away from my time to spend there being that it was a short stay

Friends_and_family Friends

6/10

Pleasant

22 Jun 2026

Luis

What I paid for the room was not up to standards for the price

Family_with_children

10/10

Exceptional

14 Jun 2026

Belinda

Room was super clean no like nasty muggy smell since it’s on the beach.

Partner

10/10

Exceptional

12 Jun 2026

Angela

Wonderful stay! Room was extremely spacious with a private balcony which was a plus. Staff were friendly and knowledgeable. We were able to enjoy the all inclusive for one night; overall a great value. There were a few repairs going on while we were there but we couldn’t have been more pleased with our overall experience. We would definitely stay again.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

George

This past stay was our family’s best. We have all of our in elementary & middle school, so enjoying the beach along with pool created lasting memories.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Michael

Everything was great expect the A/C…. We had to change rooms 3 times. Just make sure the A/C in your room is good and the stay will be great!

Family_with_children

10/10

Exceptional

08 Jun 2026

Charles

This hotel has a great view of the beach, we really enjoyed walking into our room and the first thing you see it’s the beach, loved the balcony, it has private entrance to the beach, clean and large room, overall a great stay.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Glafira

We had an amazing stay. The rooms were spacious and clean. The breakfast was great. The pool area was beautiful. The kids enjoyed the beach access and hunting for crabs! We definitely will be Back!

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Josefina

Everything was real good!!

10/10

Exceptional

08 Jun 2026

KANDYCE WADE

Everything was amazing from the room with ocean view, the staff was so helpful and kind and breakfast was delicious. I’m so glad I booked my stay at the Hilton Garden Inn. I would definitely book again!

Family

10/10

Exceptional

07 Jun 2026

Fortunato

I loved everything about this hotel very satisfied customer.

Family_with_children

10/10

Exceptional

07 Jun 2026

Troy

Everything was good, other than our bed 🛌 was less than you would like.

Partner

6/10

Pleasant

02 Jun 2026

Felipe

I’ve had better experiences staying property in the past. This particular trip was less than expected. The food prices increased at the quality of the food has decreased and another issue is the charge of $10 for parking that has been implemented. I understand if they do it for non-guest of the resort but to charge the guest of the resort is unnecessary. The bottom line is to charge more for less will have we reconsider visiting this property in the future?

Self

4/10

Poor

01 Jun 2026

Matrise

Likes Staff, food, beach bar, room was clean
However, the negative - roaches roaches were there, you had to pay for parking and breakfast was a joke. Believe the reviews.

Family

10/10

Exceptional

27 May 2026

Chloe

Great beach front quiet and friendly

Partner

6/10

Pleasant

25 May 2026

Kayla

Had to pay for parking each night and breakfast. Asked for an extra blanket and never got it.

Friends

2/10

Poor

20 May 2026

Vanessa

The bed was hard as bricks. It was very difficult to fall asleep and stay asleep. They now charge you ten dollars a day to park in their parking lot. Where else are you supposed to park? You're already paying for the hotel room. It's ridiculous. There is no free breakfast anymore either.

Partner

10/10

Exceptional

19 May 2026

Michael

Junior suite ocean view was very nice and spacious. Pool and beach access was convenient. I would highly recommend

2/10

Poor

19 May 2026

Ruby

Lights went out, elevator was broken. Hotel smelled burnt and the maintenance crew was hard hammering away by 8 am. We tend to stay here since the hotel pool tends to be clean.

Partner

2/10

Poor

11 May 2026

Evelyn

Room was humid/hot
Leak from ceiling , reached out to staff, apparently contacted maintenance, unable to fix
Was not offered to change rooms not even discount
Leak was right above toilet, family had to use restroom downstairs

Family

6/10

Pleasant

07 May 2026

Yezenia

When I reserved for this room I expected to get the room I reserved. Instead when I entered the room that was assigned to me was not with partial ocean view. I went to let the staff know and they were giving me a hard time to change my room for what I had paid. Once they finally gave me the room I expected, I entered the room but the AC was not working so, again I had to go notify the staff ( it was fixed). After retyrning to my room from my day out the key to the room was not working to open the door, I again had to go to the front desk to get another key. I had to contact room service because the showere curtain was removed and not replaced. The bed I had was stained as well as pillow case. I expected better as this hotel is supposed to be \"a 5 star hotel\". I will not reserve there again.

Partner

6/10

Pleasant

04 May 2026

Apolinar

Good

Family_with_children

10/10

Exceptional

03 May 2026

Gladys

Great location

Partner

10/10

Exceptional

29 Apr 2026

Sally

Loved this resort! Nice big rooms. We had partial ocean view looking down the north end of SPI. Ate room service on the balcony. The room service menu had great options and was surprisingly very affordable. They also have all inclusive which is probably the better way to go because it included cocktails, Starbucks and all three meals for $48/day/person. We enjoyed the pool and beach after birding at the Nature Center across the street as well as several other great locations. The beachside bar was the best with the beach view and music, but the poolside bar was great when hanging out at the pool. Enjoyed the hot tub as well. Room was cleaned every day. Didn't use it, but there was a nice kiddy pool with a waterfall. Will still here again!

Partner

10/10

Exceptional

28 Apr 2026

fernando

All was ok thanks

Family_with_children

10/10

Exceptional

27 Apr 2026

Daniel

Excellent option. Nice pool

10/10

Exceptional

27 Apr 2026

Michael

We had a great time! This property was great! Clean, large rooms, nice pool and friendly staff. The restaurant on site was surprisingly tasty. We will be back!

Partner

10/10

Exceptional

23 Apr 2026

Kimberly

Rooms were clean, staff was always great. Restaurant prices were very reasonable & great tasting food. Beach being so close eas a great asset for us.

Partner

10/10

Exceptional

22 Apr 2026

Millie

Hotel was nice. Food price was excellent and the food was pretty good. Beach was amazing. Over all it was great

Partner

10/10

Exceptional

19 Apr 2026

Robby

Great stay nice property just wish they didn’t charge for parking when we are paying a pretty penny for one night! Not even a 24 hour stay.

8/10

Excellent

18 Apr 2026

Mary

I guess they had cleaned the floor and left a fan to dry it, it was so slick I nearly fell, I am 78 and a little unstable so it was a big concern. Also it was so dark, not nearly enough lighting. Water pressure wasn't very good either

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Daniel Lance

Booked 2 rooms for a week, they put us on different floors. They agreed to move us closer the next day. Room they gave us then was tucked in a corner with view from the balcony was the blank wall of other wing of hotel. They also had 2 hot tubs outside that were both barely warm

Friends

6/10

Pleasant

11 Apr 2026

Nan

Overlook the beach? Lol I did not expect that view because we didn't pay for it. But I didnt expect to be literally on the roof behind the big hotel pagoda. No view whatsoever. And on our last night there, there was a fire downstairs in an office! The whole hotel was evacuated. Multiple cops and fire engines. Kinda scary. Nah, I won't return there.

Partner

10/10

Exceptional

02 Apr 2026

Amy

We had a great stay here! We loved the direct access to the beach, awesome pool, and the food onsite at Barry’s bistro/beach bar was well priced and some of the best we had! The rooms were cleaned and while not a brand new hotel, they have updated it so it feels refreshed. They are pet friendly so there were lots of dogs, which was a first for us to see so many in a hotel but luckily there was not a ton of barking.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Letty

The room we got overlooked a wall and air condition vents. There were dirty bathing suits or underwear on the cement ground. The people above us were feeding the sea gulls so there was a lot of noise and food debris. The air condition in the room was not cooling. I spoke to Josh and he was very apologetic and assigned us another room. The breakfast buffet was good and the price very reasonable. We didn't have a beach view from our room, but we were still able to see a beautiful sunset. I really like the fact that quiet time was observed. Beach access was easy and so were the chair and umbrella rental. Staff was extremely helpful, polite, and professional. Other than the first room fiasco, our stay was good and we will be back.

Family_with_children

10/10

Exceptional

30 Mar 2026

Joe

Very nice location.

10/10

Exceptional

30 Mar 2026

Julia

They don't give me the room I reserve.
No drinks,snacks.my room supposed to gave small kitchen and sofa bed.

Partner

10/10

Exceptional

30 Mar 2026

Fidel

Loved the room My entire family was happy and enjoyed our stay will be back. People and Staff very friendly. We also enjoyed breakfast and the access to the beach is nice and relaxing nothing to complain about.

Family_with_children

6/10

Pleasant

29 Mar 2026

Angela

Breakfast is not included, they charge for parking now, entire floor smelled like weed, toilet worked 50% of the time, shower faucet would not allow a bath to be drawn. 2 towels for showering provided.

10/10

Exceptional

29 Mar 2026

Matthew

Breakfast was fresh each day and reasonably priced. The staff was very friendly and helpful. The building was very claen.

Family_with_children

10/10

Exceptional

25 Mar 2026

Jessica

We got the room with a partial view, but it was great. We saw all the left side of the ocean and woke up to birds chirping. It was so nice. The staff was so friendly and everything was very clean, which made me very happy. We also loved that the property had access to the beach and we were able to rent an umbrella with chairs and enjoy our time.

Family_with_children

2/10

Poor

25 Mar 2026

Noel

Customer service was terrible. Do not opt to pay extra for early check-in or check-out. Staff was both unaware and unwilling to help with this matter. Paid an additional $11 fee for no reason. Got charged an additional $42 by the hotel with no indication of what it was for.

10/10

Exceptional

24 Mar 2026

Griselda

EVERYTHING WAS SO GOOD 👍 AND CLEAN

Family_with_children

6/10

Pleasant

23 Mar 2026

Luis

AC in room wasn’t working properly

8/10

Excellent

23 Mar 2026

victoria

Low water pressure

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Ricardo

Nice hotel good service

Family

10/10

Exceptional

21 Mar 2026

Alexis

Great pet friendly property.
Staff was great and location is great

10/10

Exceptional

18 Mar 2026

hector

Confort

4/10

Poor

18 Mar 2026

Oscar

Had my parking permit , wrist band & a room key and was held up at entrance for over 15 minutes some older 5ft 4 Mexican dude who didn’t speak any English said “ I wasn’t on the list “ …and also they charge 30$ per head if u have a big family Goodluck the extra charges will be more than the room itself !! Other than that I loved my stay

Self

10/10

Exceptional

15 Mar 2026

Alejandro

Yes all was a good overall experience

Partner

10/10

Exceptional

15 Mar 2026

Conzanne Ronice

I like the room service and it’s a cute place to stay in near the beach

Partner

8/10

Excellent

13 Mar 2026

Ann

Hotel was nice and clean, though you can tell it’s starting to age. Pillows were way too soft! Breakfast buffet was ok. Would have loved to have bacon and grits as an option. And also some cut up fruit. There was an option of a whole orange and banana though. Their “Quiet Hours” are from 9pm-8am. Pool and jacuzzi doesn’t open until 9am, which to me, is late when on vacation! If Quiet hours is until 8am, why not open the pool and jacuzzi up at 8am?! Though 9pm is too early to close also. I think 11pm would have been perfect, but 10pm would have been fair! Our room had a partial beach view. It was facing the ocean but the bar downstairs was blocking some of the view. I was a little upset that they wouldn’t extend my reservation an extra hour since we lost an hour because of the time change. Paid 400+ a night for two nights, a week before Spring Break officially started. Check in wasn’t until 4pm and check out was at 11am.

Friends_and_family Family

8/10

Excellent

13 Mar 2026

yadira

It’s a great option for a calm vacation!

Family_with_children

10/10

Exceptional

13 Mar 2026

Lupe

Very clean rooms and plenty of towels.

Family

10/10

Exceptional

12 Mar 2026

Marina

I used to stay in this hotel and I always have a great time with my family in this place

10/10

Exceptional

12 Mar 2026

Rudy

Spacious room and very clean. breakfast buffet was nice. I wasn't allowed to do a late check out, which was a bummer. But i like rnr location of this hotel

Family_with_children

10/10

Exceptional

12 Mar 2026

pam

Partial Ocean view was obstructed in my room ,but my BFF room was good. Otherwise the hotel is well kept, great location. Plenty of things to do in the area . Nice pool. Food good prices. Balcony was wonderful, room was large Plenty of moving around space. Very clean, staffed with very friendly people. Had a very good time. I was impressed with the house keeping staff. They cleaned my room every day. I'm from Iowa and they only clean if you ask them to. Wonderful place in general.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Latondra

Love the beach access and access to beach bars

10/10

Exceptional

08 Mar 2026

Jose

Enjoy the the View!

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Jan

We couldn't see the beach.

Didn't see the pool.

Partner

6/10

Pleasant

23 Feb 2026

Danny

Seemed to be short staffed as the wait staff was very distracted. Asked for a coffee cup and was told there werent any. Allowed late ck out.

Partner

10/10

Exceptional

21 Feb 2026

Sheryl

Check in was easy and the room was spotless! Great beach access and pool area.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

GEORGE

The bathtubs were way too small and the toilet. Every time you flush it. Would splash out.

Partner

10/10

Exceptional

19 Feb 2026

Ralph

Clean and quiet room.

Partner

10/10

Exceptional

08 Feb 2026

Ervin

The room, the service and breakfast I give an excellent rating.

Friends_and_family Friends

8/10

Excellent

06 Feb 2026

Neil

Bathroom needs a little updating around bathtub fixtures & baseboards. Chair for relaxing had lots of scratches & paint present - like it was old. Otherwise pretty good.

10/10

Exceptional

01 Feb 2026

Rachelle

Room was spotless, the staff was great, food was great, my experience at this location and the overall island was a 10 out of 10. I would 100% recommend.

Friends_and_family Friends

6/10

Pleasant

27 Jan 2026

Patrick

The room was fine. Had to control the a/c from the unit itself. The thermostat did not work. Maintenance personnel had to demonstrate how to operate the unit. Last day no hot water for showers.

Leisure Family

8/10

Excellent

19 Jan 2026

Dorothea

I stayed more than a week. It was non-smoking and pet friendly. The staff are phenomenal.

Pet

10/10

Exceptional

13 Jan 2026

Crisabel

Great staff and hotel stay

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Kathleen

This hotel is extremely noisy. Cavernous halls that echo sound and slamming doors. Quiet time sign in elevator largely ignored
Out of many items in restaurant and bar. Communications with staff is sorely lacking and seems that they are just going through the motions
Would not stay here again

Leisure Partner

8/10

Excellent

07 Jan 2026

Maneesh

It's a 3 star hotel; I booked partial ocean view but got parking lot view room.
Great breakfast
Can directly walk to the beach

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Jessica

We were pleasantly surprised that we had been upgraded to a junior suite on Christmas Day. Thank you! The room was spacious and I probably won't ever go back to a room with \"only\" two queen beds for my family of four soon to be adults! We enjoyed that there were two hot tubs although the day we were there one of the hot tubs was only somewhat warm at best. As far as breakfast, go early as sometimes even before 9:00 they had run out of certain food items. Staff was incredibly helpful and pleasant to interact with. We would definitely stay here again.

Leisure Family

6/10

Pleasant

30 Dec 2025

Linda

Had to end trip early due to family emergency.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Stanley

Fresh breakfast

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

ABELARDO

Cada aspecto del servicio fue excelente, desde la llegada, el registro, la recepción, la habitación, el desayuno, las amenidades, alberca, acceso a playa, todo fue excelente, mi hospedaje favorito en SPI.