Name: WindWater Hotel and Marina
Address: 5701 Padre Blvd, South Padre Island, 78597, US

2/10

Poor

03 Aug 2026

Mario

I arrived and they provided me my room number (126)

I noticed the door was not closed properly.

I walk in and there was food left over, beer can filled the trash and the restroom unclean.

It was late, approximately 1AM. I requested a refund and they deflected by saying I’m in the wrong room. Yet, two employees present (one in a black shirt and one in a pink shirt) told me what my room number was.

I requested a refund and they directed me to Expedia, then Expedia tells me they can’t reach the front desk. I’ll give it a few more days for a refund, however if I have to go back I will.

2/10

Poor

03 Aug 2026

mirella

So bad, tv not working, no spare towels dirty shower. No running water in shower overall bad

6/10

Pleasant

02 Aug 2026

Jaime

The room we stayed still had a lot of rusty items. the shower had the sink faucet and the tissue tray rusty. The walls had water leaks signs.

2/10

Poor

02 Aug 2026

charles

Mold in rest restroom don’t wanna refund have photos

2/10

Poor

01 Aug 2026

Maria Elena (Helen)

We were very disappointed with our stay. After checking into our room, we decided to check out immediately rather than spend the night.

The room had a strong musty odor, and the bed had an unpleasant smell as well. The bathroom toiletries, including the shampoo, appeared to be outdated. The shower floor had visible mold, which was very concerning. When we went out to the patio, we found the furniture was rusted, and there was trash left on the patio table and floor.

Because of the overall cleanliness and condition of the room, we did not feel comfortable staying. We chose to check out right away and drove two hours back home instead. We had been looking forward to a relaxing getaway, but unfortunately our experience was very disappointing.

10/10

Exceptional

30 Jul 2026

Francisco

very good for the price

6/10

Pleasant

30 Jul 2026

Leslie

Property need a lot of work, and staff disappeared constantly

2/10

Poor

27 Jul 2026

Michael

Never again we will stay here. The air conditioning didn’t work, the staff never answered the phone, the toilets were not working, showers had alot of mold

2/10

Poor

27 Jul 2026

Nathan

If you need somewhere to sleep, this will do. That's it.

2/10

Poor

26 Jul 2026

Maribel

Hotel room was big,but dirty, poor maintenance,I booked online,when we got those the property they charged extra fees for cleaning and deposit,so we paid that,the room was absolutely dirty, not blankets, coffee machine,and they give us on the 3rd floor, not elevators, door in the room have holes,curtains had drops of blood on,coaches had stains everywhere, patio chairs was roasted iron,I really should read the reviews before I made my reservation, what a wasted of money.

6/10

Pleasant

25 Jul 2026

Carlos Alberto

Esta un poco descuidada y los perros hacen popo y la gente no la recoge tampoco me avisaron que tienes que depositar 100 dlls por si hiciste un destrozó aparte tienes que pagar 5 dlls por el muelle que esta atrás todo eso deben de decirle a las personas antes de que reserven para que decidan si van a ese hotel

6/10

Pleasant

24 Jul 2026

Michelle

The room was clean, air conditioning worked great for being in a hot summer month. Employees who cleaned the room were very polite and courteous. There is a policy about displaying the parking permit on the dashboard so that your vehicle won’t get towed. I totally understand that and was fine about having to do that. However I was not told during check in that if the permit, which was barely bigger than a business card, got lost or blew out of the car (which happened to me), I would have to pay $25 for another tiny piece of paper. We had one more night and I explained to a very unsympathetic girl that I was not notified of that $25 charge if it got lost. She said they have new people and they may not have known to say that at check in and then proceeded to ask for my debit card. Because of her comments and this information not being disclosed at check in, we will never hear book here again. Unless we get refunded our $25.

2/10

Poor

23 Jul 2026

Shealyn

Bad. The room was gross but better than expected from other reviews. We had to get our key card to open our room changed EVERY. SINGLE. DAY. Very frustrating and took away from our limited island time. The sink was broken, the ceiling was gross and the dead bolt wasn’t working either. The staff was amazing though, super helpful and apologetic. I would spend your money somewhere else. The pool was also gross and the ice tasted weird, those were the only 2 amenities provided, so definitely a bummer. Shoutout to the staff for being as friendly as they were, and understanding, you can tell they get a lot of complaints but they handled it well. The owner of the hotel said they are making improvements so it should hopefully (??) get better soon.

4/10

Poor

22 Jul 2026

Jose F

Didn’t like: old towel no table to eat, broken concrete stairwell safety concerns etc.☹️

2/10

Poor

22 Jul 2026

Marcos

Absolute worst experience have ever had at a hotel. From the front desk service to the dirty room and to top it off was up charged for a suite in a room where the air conditioner did not work and was leaking into the bathroom. They refused to provide a different room and failed to make things right that evening and at checkout. They blamed it on management and ownership. Didn't even have a fan to offer for a room that slept like a suana.

6/10

Pleasant

22 Jul 2026

Noe

I like the marina in the back, and the fishing off of the several docks. You can no longer fish just anywhere since they built boat storage. The room was ok, but the bed was one of the most uncomfortable beds I have ever slept on. You could hear the springs every time we moved to adjust.

6/10

Pleasant

22 Jul 2026

Stephan

The sheets were very clean and the hot water in the shower was amazing. The staff was excellent. There was no coffee pot in the room so we bought an inexpensive one from the local Dollar General. The cleanliness could have been better. We had issues with the toilet and the sink hot water faucet. Theses were attended to in a timely manner. Overall the quality was in line with the price and we would stay there again.

2/10

Poor

22 Jul 2026

Justin

We booked a two-night stay through Expedia. After checking in, we found dirt and sand in the bed sheets, dirty towels, and on the following morning discovered bedbugs in our room. We immediately reported the issue to the front desk, checked out at approximately 7:00 AM, and returned our room keys because we did not feel comfortable remaining in the room.

We spent days trying to resolve the matter with both the hotel and Expedia. Multiple calls with the hotel were disconnected, and we were unable to reach a satisfactory resolution. We ultimately had to dispute both the hotel and Expedia charges with our bank. Those disputes are still pending, so the outcome has not yet been determined.

After returning home, I found multiple recent reviews from other guests reporting bedbug issues at this same property, which was concerning.

Based on our experience, I cannot recommend this hotel; this is the worst hotel I've ever stayed at - ever. I encourage future guests to inspect their room carefully, including the bedding and mattresses, before unpacking.

Partner

2/10

Poor

22 Jul 2026

Lorena

The room was very dirty, dirty sheets, bed bugs, had a strange Smell in shower...we had to leave, my kids didn't want to sleep there...

Family_with_children

2/10

Poor

21 Jul 2026

John

This is a place that is great for college kids and the younger crowd. I would not recommend this place for kids, the safety-conscious, introverts who don’t want to talk to people, ambiverts, the hyper-vigilant, Veterans, or senior citizens. Book the island ahead of time and you won’t be stuck booking this. The blinds need fixing, toilet and blinds need fixing. But, hey, my child and I learned how to put water from the faucet into the toilet in order for it to flush! You know, if we ever need to rough it like that at a hotel….. Beds are thin so if you’re in need for your back to be non-sore in the morning, this place isn't it for you. Good in a tiff, though. It looks better online……..

Friends_and_family Family

2/10

Poor

20 Jul 2026

Erika

Very disappointed! Over priced for state of motel. It smelled. Upset 😡 the pictures were not all when I received. Lady never answered phone all day Friday. The pool was tiny did not even enjoy

10/10

Exceptional

20 Jul 2026

Eric

Great stay! the staff was cool and the price was well fitted

Partner

10/10

Exceptional

20 Jul 2026

erika

everything was perfect

Partner

6/10

Pleasant

20 Jul 2026

marina g.

This place needs maintenance updates. For example, the sliding door to the outdoors in my room was broken and rust was visible on the outside table. The staff was helpful and the room was clean for the most part. I selected this stay as a last-minute resort and the price was very reasonable. However, if I were on vacation, I would look at other options.

Self

8/10

Excellent

19 Jul 2026

Diana

room had a bad odor like at bad odor like sewage..everything else was good great staff

Partner

2/10

Poor

19 Jul 2026

Julio

For the price I felt i was an a gettho appartment complex the stairs are in very bad shape honestly i don’t think i will go back again

Family

10/10

Exceptional

19 Jul 2026

Lucinda

Clwan room

Partner

2/10

Poor

19 Jul 2026

Alexander

Do not

6/10

Pleasant

18 Jul 2026

Hilary

This is a \"you get what you pay for\" place. It was inexpensive and a place to sleep, but needs a lot of work. The rooms are clean but need a lot of maintenance. There was absolutely no water pressure so showering was unpleasant. The ceilings panels were lifted, and the blankets are thin. Not once during my stay did house keeping come to tidy up the room, coming from the beach there will be some sand on the floor. The parking lot is terrible, very narrow and not enough room. Did not get to enjoy the pool or hot tub due to it being over crowded. Again it was inexpensive, but why are we being charged a resort fee if the establishment is definitely not a resort. I will not stay here again I was very uncomfortable the entire time.

Partner

2/10

Poor

18 Jul 2026

Alexis

Do not get room 215 is trash

Friends

2/10

Poor

17 Jul 2026

Amelia

This place was a dump.

Pet

2/10

Poor

17 Jul 2026

Gael

Refuse to answer the phone. Horrible customer service. DO NOT RENT HERE.

2/10

Poor

15 Jul 2026

William

Very trash and dirty. Horrible beds. A lot of sketchy people around. Very loud and annoying air conditioners. Hairs everywhere Shower did not spray properly. Not good!

Family_with_children

2/10

Poor

15 Jul 2026

Jose

Pictures on the website are not even close to its real appearance. This place is roach infested plus staff over charged me 3 times more then what I expected. Once I paid and issued my room notice reaches and immediately checked out and didn’t refund my money had to reserve another place to stay. I still kept seeing them charging my card even after I left. Bunch of kids behind the counter didn’t know what they were doing. Owner never showed his face on countless times I went to meet with him. Disappointed!

Partner

2/10

Poor

15 Jul 2026

Melissa

This has by far been my worst booking ever. So so over priced and it was a run down motel that couldn’t provide a remote to the tv and same for friends in another room. So no tv for 3 days. There was a used hand soap with hairs that was not disposed of. Restroom mirrors and floors were dirty. Showers were disgusting. Bed had a thin sheet as opposed to a comforter. Towels were brown and stained. We asked for extra towels and were given old, semi torn, with hair pool towels. The fridge is tiny and old but it actually worked. No iron. Had to ask and it was in very bad shape. The pool and hot tub were disgusting. Looked like they hadn’t been cleaned. Website said there was breakfast and front desk there was not available and info online was outdated. Parking is horrible. I felt robbed of what I paid. I wish I was joking. This is my first time writing a review because I was just in shock of what this place charged just because it’s in the island. I paid almost a week stay in Florida for the price I did for 2-3 days.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Rick

Check in was great. Our door had trouble with locking and the keys would some times work and sometimes wouldn't. When asked to change rooms the request was denied

6/10

Pleasant

13 Jul 2026

Larry

If you’re looking for a stay on budget this is definitely the place. Nothing fancy , the property needs a lot of maintenance but if your just looking for somewhere to just sleep after a long day at beach this is the place.

Family_with_children

2/10

Poor

12 Jul 2026

Misbah

I am extremely disappointed with my stay at this property. The rooms were dirty and did not meet even basic cleanliness standards. Each day, I had to go to the front lobby to get a new key card just to access my room, or we'd get locked out. Then, there's the billing process, which was extremely shady and fraudulent. I was charged three separate times: once for the initial booking, a second time for two extra nights (which staff said would be refunded upon check-out, but could not explain why it was charged), and a third time for nightly fees and a deposit. I was told the deposit would be refunded after a room inspection or, at the latest, the next day, but I have yet to receive any of my refund. Despite repeated attempts to get answers, no one on staff could clearly explain these charges or address my concerns. Additionally, the property was surrounded by loud music that went on past 2 a.m. nearly every night, making it very difficult to sleep. There was no security, and on our second night, no overnight staff was available to help with any issues. Overall, I paid much more than expected for this experience and for this business's unethical and fraudulent financial practices. I would not recommend this property to anyone!

Partner

6/10

Pleasant

12 Jul 2026

Maria

A few things could be worked on. Key had to be reprogrammed the next day which was a bit of an inconvenience because we were carrying things up to the room. AC worked extremely well. Small fridge kept our drinks cold. Overall the hotel is old could use some work but the stay was good. I think it’s a hit an miss with the room you get. Our room was good but others were complaining when we were checking out. Parking is a nightmare as well. People rented golf carts and parked them in the hotel lot.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Diana

Once I paid and went towards my room, it was an unpleasant smell of weed.
We had a very small refrigerator on the floor and a small microwave on top of the small refrigerator. It did not have a place to put a larger refrigerator nor the microwave on top. it had no sink either only the one in the restroom which is inconvenience to wash something.

At around 10am,it felt like an earthquake. The windows were moving and people were looking outside to see what was going on. I asked one of the ladies that worked there and she said it was from the SpaceX.

10/10

Exceptional

11 Jul 2026

mayra

Ok

10/10

Exceptional

10 Jul 2026

Isaac

Never stayed on the marina and it was beautiful

Partner

6/10

Pleasant

10 Jul 2026

JOSE ADRIAN NAJERA

Property is very close to a beach access which is great. Literally, a 5 minutes walk. Regarding the condition of the property, you get what you pay for. Affordable but nothing special.

Family_with_children

2/10

Poor

09 Jul 2026

Alex

The pictures on the site are not the rooms that they are showing you TV had no remote control. The pool area had no shade and very ugly maintain hotel. Do not pick this hotel. False advertisement you’re not getting those rooms that they are showing you in the pictures. Also no parking and very small parking lots. Will never book this hotel ever again.

Family_with_children

2/10

Poor

08 Jul 2026

Samantha

Not clean

Partner

2/10

Poor

08 Jul 2026

Rocio

Doors were broken and the room has a dog smell

Partner

6/10

Pleasant

07 Jul 2026

Rachael

I booked a suite and was able to see the marina which was cool. That part was well kept. However, inside of the rooms. Horrible holes in the wall. Phones didn't work. TV was static so I guess I paid for the marina view LOL. No water pressure when taking a shower. Definitely bring your own bedding like pillows and towels. Our check-in was at 3:00 p.m. but rooms weren't available till 4. Poor customer service. They didn't care that the rooms weren't ready. I give it a one star out of five. Only reason why I'm giving it a one is because of the Marina view! My husband caught a few catfishes and released them back. Also, they left a dirty rag in the restroom on the shower. Oh and bring your own toilet paper and Lysol.

Partner

2/10

Poor

07 Jul 2026

Emmajean

Staff at check-in was awful, rude and unapologetic young lady. Room was not as pictured in ad. Pool was green and the door had a huge gap at the bottom for pests to crawl in. The parking lot is tight and not well lit at night. Will not stay here ever.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Mary Lou

Decent cold a/c complimentary ice clean room

Self

6/10

Pleasant

07 Jul 2026

Tamara

For the price I expected a lot more. To start, the parking was awful, then , at first glance, the room looked clean but by the second night there were dead roaches everywhere. The fire alarm was hanging off the wall and there was trash left in the room behind the bathroom door. Finally, I’m not sure if there were fleas or bedbugs in the room but I would wake up and have itchy bug bites on me. The ac was really cold tho.

Self

6/10

Pleasant

06 Jul 2026

Leianni

Simply a place to sleep and the AC was great!

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

julieta

amazing.

Friends

8/10

Excellent

06 Jul 2026

geisla

We had an excellent time in SPI but the hotel didnt have enough towels, so a we only got clean towel every other day. Also we had to have our key cards reset almost daily.

Friends_and_family Family

2/10

Poor

06 Jul 2026

jerry

the location was great but staff and living area were horrible with no water pressure nor hot water

Family_with_children

2/10

Poor

05 Jul 2026

Araceli

Worst mistake had to stay out of the hotel the whole time

Family_with_children

10/10

Exceptional

02 Jul 2026

Gianna

Our tv didn’t work and lock didn’t lock but otherwise good

Partner

2/10

Poor

30 Jun 2026

Cindy

Alberca muy sucia

Family_with_children

4/10

Poor

30 Jun 2026

Lydia

The lobby staff was really helpful upon arrival

10/10

Exceptional

30 Jun 2026

Jose

Chill spot, close to everything on the island

Partner

8/10

Excellent

30 Jun 2026

Marcus

Great views, fishing access, nice cold air conditioning.

2/10

Poor

28 Jun 2026

Santy Aileen

Nothing like the pictures on their website!

Family_with_children

2/10

Poor

28 Jun 2026

Yubaraj Budha

First of all all the staff were ride as hell! Treating coustmer as they like! I was trying to check in but everything toke about 45 min. And when we went to our room the lock never worked. This place is worsed then motel. Not recommend at all

Family_with_children

10/10

Exceptional

27 Jun 2026

Jolene

The room was clean, but parking is difficult

Friends

6/10

Pleasant

26 Jun 2026

Irene

King suite does NOT include full size kitchen as pictured.

Friends_and_family Family

2/10

Poor

26 Jun 2026

JESUS

Gave me a room that looked like the door was kicked in. I had trouble locking the door. Front desk was very rude and the price I got from your site was not accurate. Never staying there again!!!

Partner

6/10

Pleasant

26 Jun 2026

Ivan

Its old and needs some TLC

8/10

Excellent

25 Jun 2026

Marissa

Place is good for price can’t complain, a little cold at night and blankets aren’t thick so take your own

8/10

Excellent

24 Jun 2026

Teryl

For a last-minute trip, the room wasn't terrible, I mean we were at the beach more than in the room. The parking lot is small and tight. Parking can be an extreme challenge especially on the weekends when they are full. Definitely not a bad place to stay on a last-minute trip.

Family_with_children

6/10

Pleasant

24 Jun 2026

Michael

Needs a bit of upkeep. Parking is tight.

Friends_and_family Family

2/10

Poor

23 Jun 2026

Carlos

Nothing like pictures

Partner

4/10

Poor

22 Jun 2026

Bernice

The door locks were rusted and broken. We couldn’t lock the room

Partner

10/10

Exceptional

22 Jun 2026

Lorraine

The staff was amazing

Family_with_children

2/10

Poor

21 Jun 2026

Marco

The only thing i liked is the air condition

Family_with_children

6/10

Pleasant

21 Jun 2026

Daniel

Stay is okay if you’re not going to be in the hotel a lot, isn’t really what it seems online but it’s not the worst. Says smoke free rooms but the room still had that lingering smoke smell

Partner

6/10

Pleasant

20 Jun 2026

Brandi

The staff was very friendly and we felt safe. However, there was a mildew issue in the bathroom, the towels were terribly stained, and the patio set was dirty. Yet, this was an affordable hotel on the island in a good location. Our room backed to the marina, which was nice.

Family

10/10

Exceptional

19 Jun 2026

Pablo

Awesome hotel with friendly staff and great price. Would recommend if you're looking for a budget friendly place

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Joni

Great service with the staff! Very helpful.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

agustin

Always a good place to stay if ur looking for affordable and clean stay for your family

Partner

10/10

Exceptional

17 Jun 2026

Osmin

It was clean a/c was nice servise good adn price very good no complanes

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Erin

Very dated, very loud, parking was a nightmare

Friends_and_family Family

4/10

Poor

15 Jun 2026

Nestor

The place is pretty run down and the furniture is old and worn out. It looks like one of those cheap highway motels

Partner

10/10

Exceptional

14 Jun 2026

Leticia Ann

Property can use an upgrade, but overall room was good

Partner

4/10

Poor

13 Jun 2026

Michael

Although this was the worst hotel stay I have ever experienced, I want to recognize the front desk staff. During my stay, I interacted with three different employees, and all three were friendly, professional, and genuinely helpful. They were easily the best part of the property, along with the location itself.

I understand the challenges of operating a hospitality business on South Padre Island, and I usually give some grace when it comes to maintenance issues. However, the condition of this property goes far beyond normal wear and tear.

The hotel was noticeably dirty, and much of the mechanical, cosmetic, and general upkeep appeared to have been done as cheaply as possible. The overall condition suggests a long-term lack of proper maintenance and oversight. Many areas felt neglected, and some conditions raised legitimate safety concerns.

The low room rates may seem appealing, but they appear to reflect the actual condition of the property. Unfortunately, the guest experience suffers as a result.

To the owners: this property has tremendous potential because of its location. If you are not fully aware of its current condition, I hope this review serves as a wake-up call. With better management, proper maintenance, and higher standards, this could be a place people are excited to return to rather than relieved to leave.

(I can help. Contact me if interested.)

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Laura

Everything was good from Front Desk to the room to the shower. Everything was perfect in the parking lot.

Self

2/10

Poor

09 Jun 2026

Adán

Never stay in this hotel they asked for a deposit and they never return it back.

Partner

6/10

Pleasant

08 Jun 2026

Cindy

Room was clean. Most of the staff was nice. Pool area was very loud late at night. Boat lift fees were very high and even an additional $25.00 would have been charged to walk on the dock even if I paid for a boat lift rental.

Self

6/10

Pleasant

08 Jun 2026

Daniel

Love the price and the fishing. Been using this for a cheap getaway for at least 15 yrs. Great for a quick shower and rest after a long beach/fishing day but....Jacuzzi never works, roaches almost always come out late night especially if you leave food out. Remotes for TV usually fail and have to be replaced. They have made improvements recently though. TV upgraded to roku added boat storage and added/improved 2 fishing docks

Business Family

2/10

Poor

06 Jun 2026

Matthew

There was no parking at all but they rented us a room. How are we going to stay there if we can't park.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Elaine

The AC broke down in the middle of the night.

Family_with_children

2/10

Poor

01 Jun 2026

Jose

They did an update to the hotel and the bay view is mostly covered. Pool had a cigarette bud and a lot of dirt. Jacuzzi next to it stank very bad full of green water and trash. Paid extra for balcony and door was broken didn't open. Sink didn't turn on in the restroom without using force with a towel. Never booking at this hotel again.

Friends_and_family Family

2/10

Poor

01 Jun 2026

Whitney

We had to go buy a fly swatter. I’m pretty sure this a place where people live and do drugs.

Family_with_children

2/10

Poor

01 Jun 2026

Veronica

Cockroaches in the room called reception and they said the cleaning people werent there!! It was nasty and horrible service!

Family_with_children

10/10

Exceptional

01 Jun 2026

Jesus

Great room ! Tv wasn’t working but room was great and so was the view !

Partner

2/10

Poor

31 May 2026

mariana

Not clean at all , not worth what I payed and we drove from Iowa , staff was rude.

Family_with_children

6/10

Pleasant

31 May 2026

Jennifer

Nice cold room, modern updates, however a bit of rust in the bathroom. Also a lot of noise when trying to fall asleep a little early 9ish, but it wasnt all night. Staff was kind, when asking for a preferred first floor, she was accommodating. Oh, and the blues in decoration were nice.

Friends_and_family Friends

8/10

Excellent

28 May 2026

Sybil

A rinsing station would be beneficial for this hotel. If there was one I didnt see it. I didnt have an opportunity to use the pool if the rinsing station was there. But over all it was good place to stay and the price was very reasonable.

Pet

2/10

Poor

27 May 2026

Danielle

Blood on the sheets and my card was over charged

2/10

Poor

26 May 2026

Jessica

Room was horrible. Door did close, electric outlets didnt work, hair dryer did not work, restroom water handle didn’t work, and they told me I was gonna get a twin bed and didn’t get it. Very upsetting

2/10

Poor

26 May 2026

CLAUDIA

Rooms are not as in pictures. Hotel is really out dated. Hot tub didn’t work. Staff was not friendly at all

Friends_and_family Family

8/10

Excellent

22 May 2026

Mari

Very nice ..enjoyed the time

Friends_and_family Family