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The Ritz Carlton Astana

Nur Sultan · Kazakhstan

16 Dostyk Street, 16View location

9.8/10Excellent74 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort10.0/1010.0
Condition9.8/109.8
Neighborhood8.8/108.8
Amenities9.6/109.6
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  • Business hotels
  • Sustainability certification
  • Luxury collection
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ritz Carlton Astana

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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With a stay at The Ritz-Carlton, Astana, you'll be centrally located in Astana, within a 10-minute walk of Parliament of Kazakhstan and Bayterek Tower. This luxury hotel is 0.7 mi (1.2 km) from Kazakhstan Ministry of Foreign Affairs and 1.9 mi (3.1 km) from Khan Shatyr.

Make yourself at home in one of the 157 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KZT 26500 for adults and KZT 13250 for children
    • Airport shuttle fee: KZT 30000 per vehicle (one-way)
    • Pet fee: KZT 80000 per pet (varies based on length of stay)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: KZT 20000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

Nearby attractions

Parliament of Kazakhstan 0.6 km / 0.4 mi
Bayterek Tower 0.7 km / 0.4 mi
Keruen 0.7 km / 0.4 mi
Kazakhstan Central Concert Hall 0.9 km / 0.6 mi
House of Ministries 0.9 km / 0.6 mi
Kazakhstan Ministry of Foreign Affairs 1 km / 0.6 mi
Presidential Palace 1.1 km / 0.7 mi
Supreme Court of the Republic of Kazakhstan 1.2 km / 0.8 mi
Korme Exhibition Complex 1.2 km / 0.8 mi
Transport & Communications Ministry 1.7 km / 1.1 mi
KazMunayGaz 2 km / 1.2 mi
Khan Shatyr 2.4 km / 1.5 mi
Palace of Peace and Reconciliation 2.8 km / 1.8 mi
Singing Fountain 3.1 km / 2 mi
Saryarka Velodrome 3.3 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 157
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
Show 40 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant: 2
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    The Ritz Carlton Astana

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEW • 1 Bedroom • 40 m²QUA.CV-DX
    QUADRUPLE DELUXE CITY VIEWPhoto unavailable6 photos

    The Ritz Carlton Astana

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Room amenities

    • Soundproof room
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Ritz Carlton Astana

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV-1

    Photos are not available for this room type.

    The Ritz Carlton Astana

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB QUEEN BEDDOUBLE • CLUB QUEEN BEDDBL.CB-QN

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 115 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable14 photos

    The Ritz Carlton Astana

    SUITE EXECUTIVE KING BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    115 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Housekeeping
    • Soundproof room
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 40 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable8 photos

    The Ritz Carlton Astana

    DOUBLE DELUXE CITY VIEW

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Soundproof room
    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEW • 1 Bedroom • 40 m²DBL.CB-CV
    DOUBLE CLUB CITY VIEWPhoto unavailable21 photos

    The Ritz Carlton Astana

    DOUBLE CLUB CITY VIEW

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Soundproof room
    • Housekeeping
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Pay movies
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    The Ritz Carlton Astana

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND WITH VIEWSDouble or Twin • GRAND WITH VIEWSDBT.GD-WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    Double or Twin GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB CITY VIEWDouble or Twin • CLUB CITY VIEWDBT.CB-CV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    Double or Twin CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUB CITY VIEWQUADRUPLE • CLUB CITY VIEWQUA.CB-CV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    QUADRUPLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWS • 1 Bedroom • 75 m²JSU.WV
    JUNIOR SUITE WITH VIEWSPhoto unavailable15 photos

    The Ritz Carlton Astana

    JUNIOR SUITE WITH VIEWS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    75 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • TV
    • Soundproof room
    • Housekeeping
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Pay movies
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    The Ritz Carlton Astana

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    The Ritz Carlton Astana

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ritz Carlton Astana

9.8
Excellent
74 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
10.0 /10
Condition
9.8 /10
Neighborhood
8.8 /10
Amenities
9.6 /10
43 reviews shown
10/10
Exceptional
09 Jul 2026
Amir
One of the best hotels in the world in my opion. The hotel is luxurious but trendy. Very clean. The staff is ultra-friendly. They made us feel at home right away. The spa facilities are spectacular.
6/10
Pleasant
03 Apr 2026
Otabek
Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights)

Iron board was bender and fall on me
10/10
Exceptional
06 Jun 2025
Verified traveler

Wonderful Hotel

Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
Partner
10/10
Exceptional
24 May 2025
Jessica

Wonderful surprises short stay in Astana

My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings.

A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished.

We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world

Friends_and_family Family
10/10
Exceptional
12 May 2025
Tim
Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.
Friends_and_family Friends
10/10
Exceptional
10 May 2025
Tarik
Great hotel and next level down five stars
10/10
Exceptional
21 Jan 2025
Ilja
Overall, incredible experience
Leisure Family
10/10
Exceptional
14 Oct 2024
John
Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!!
Business Self
8/10
Excellent
08 Oct 2024
Judith
All of the employees were extremely helpful. They called me by name and were very friendly.

I had reserved a city view room but got a room with a view of the outside maintenance shack. My bathroom had a shade with spaces on each side where I could see out to the shed and several times saw the employee going in and out of the shed. I never felt comfortable in the bathroom or shower. Not acceptable for the Ritz Carlton.
Leisure Self
10/10
Exceptional
23 Sep 2024
Ahmed
Everything was outstanding
Business Friends
10/10
Exceptional
22 Sep 2024
JOHN ROBERT H
The Staff in the Astana Ritz-Carlton were EXTREMELY helpful.
Conscierge Arman booked a trip to a smaller city.
Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations.
Damili from that small city, supported with advice.
Azimat at the front desk was helpful and courteous.
Leisure Self
2/10
Poor
27 Jul 2024
Dmitry
When my wife and my son arrived at the property early in the morning they were told to sit at the lobby because their rooms were not ready. The problem was that the rooms were booked and paid for the whole day prior to their arrival. When I called up the property to resolve the matter all of the managers were too busy to talk to me. Avoid this hotel
6/10
Pleasant
21 Jul 2024
Dmitry
There is a night club on the third floor, which has a an open air bar and dance floor. Horrible loud music which you can hear in your room. No matter what floor you are on. Make sure to ask for the room which does not face this place
Leisure Self
10/10
Exceptional
20 Jul 2024
Konstantin
All around a great hotel
10/10
Exceptional
14 Jul 2024
Konstantin
A true 5 star property
Leisure Family_with_children
10/10
Exceptional
28 May 2024
Dinara

Awesome stay

The experience was great and the hotel staff were very friendly. Our room was on the 16th floor with stunning view.
Friends_and_family Family
10/10
Exceptional
12 Jun 2023
Valentina
The hotel is amazing! The service and stuff outstanding!
Leisure Family_with_children
10/10
Exceptional
08 May 2023
kanysh
Very good hotel,only minus is condition of curtains.
Leisure Family
10/10
Exceptional
09 Apr 2023
Hermann
Probably the best option in Astana, especially if you want to be sure the quality is where you expect it.

Not cheap, but you get what you pay for. Club Lunge is not worth the upgrade. Breakfast very good even on Ritz standards.

Staff is very friendly and good wot work with. On-site restaurants are decent, Selfie on 18th worth mentioning for the impressive wine-list and splendid views of the city.

Definately will be back when in Astana.
Leisure Partner
10/10
Exceptional
15 Feb 2023
Alexander

Nice hotel in Astana.

It is very good hotel from all sides. It is very clean. Personnel is very friendly. I have nothin negative to say.
Partner
10/10
Exceptional
25 Sep 2020
Verified traveler
It was such a wonderful stay!
Partner
10/10
Exceptional
30 Mar 2020
Mark

Quick Getaway

Ritz-Carlton in Nur-Sultan is exceptional. Great service and wonderful people. I had a great massage in the spa. I will gladly return to the Ritz for more relaxation
Self
10/10
Exceptional
30 Mar 2020
Ellen

Stunning and friendly

A stunning hotel with the friendliest staff. Despite the entire city being shut down, the staff did all they could to ensure I had a wonderful vacation. The food was delicious and the spa was the ultimate treat. I highly recommend staying at The Ritz if you have the chance.
Self
10/10
Exceptional
08 Feb 2020
Nicoleta

Perfect stay

Everything is just excellent!
Business
10/10
Exceptional
29 Nov 2019
SAM
THIS IS THE BEST HOTEL I STAYED FOR A LONG TIME, VERY FRIENDLY STAFF, FOOD AND SERVICE WAS EXCELLENT
Leisure Friends
10/10
Exceptional
07 Oct 2019
Ian

Great Hotel!

The hotel is in a great location and has great facilities that are very well maintained. Spa & gym are fantastic. All staff without exception were friendly. One evening I had a series of problems with dining that were not enjoyable but the next evening the team went out of their way to make up for it - especially Zhazira and her manager in the lobby restaurant.
Food in the Selfie restaurant is absolutely superb.
Overall a very enjoyable stay.
10/10
Exceptional
26 Jul 2019
Raymond

Best hotel ever

Beautiful and everyone was very nice to us.
Family
10/10
Exceptional
08 Jul 2019
MARIAM
Excellent and super hospitable and kind staff! Very fast service and clean
10/10
Exceptional
16 Apr 2019
Verified traveler
Beautiful hotel. Probably the best gym I’ve seen in any hotel. I really enjoy staying here.
Business Self
10/10
Exceptional
18 Aug 2018
Tong

The best in Astana

Truly an amazing hotel ! The location is central . The service is great . It met all my 5 star expectation . I have been to Astana many times . This is the best hotel.
10/10
Exceptional
12 Jan 2018
Larissa

Short business trip stay

Beautiful new Ritz Carlton hotel in Astana, excellent services, attention to every detail.
10/10
Exceptional
23 Jul 2026
Robert
Exzellenter Service, ausserordentlich freundlich, ausgesprochen gute und schöne Restaurants, tolles Design, Top-Lage. Rundum alles super!
10/10
Exceptional
11 Sep 2025
Katrin

Amazing stay

Fantastic stay, my best by far! Service plus the state of the hotel was just perfect.
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Christian

Perfekter Aufenthalt

Grossartige Infrastruktur, herzliches und sehr hilfsbereites Personal. Alles top!
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Joost
Excellent
10/10
Exceptional
22 Jan 2025
Rayan
Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training.
Friends_and_family Friends
10/10
Exceptional
23 Feb 2024
Joost
Exceeding expectations
10/10
Exceptional
18 Nov 2023
Milagros
The hotel itself is beautiful and the people working there are really kind and caring all time. Its really conveniently located and food there or around is good.
Leisure Partner
4/10
Poor
06 Oct 2019
Verified traveler
ホテルを通じて車両手配を行なったが、ホテルから伝えられた車両番号、車体の色が全く異なっていた。ビジネスセンターでのコピーが有料。
10/10
Exceptional
02 Jul 2019
NADIIA

ФЕЕРИЧНО

Замечательный отель. Обслуживание на высшем уровне. Очень внимательный и доброжелательный персонал. Уютный и комфортный номер. Удобное месторасположение. Все очень понравилось.
10/10
Exceptional
21 Mar 2019
Heinrich
Hochmodernes Luxus Hotel!
10/10
Exceptional
01 Oct 2018
Verified traveler
Attentive staff, exceptionnal property; would definitely recommend!
10/10
Exceptional
09 Feb 2018
Won
Had a comfortable stay with a nice service.

Location & surroundings

The Ritz Carlton Astana
16 Dostyk Street, 16, Astana, Kazakhstan

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The Ritz Carlton Astana

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