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The ONE Hotel Astana

Nur Sultan · Kazakhstan

Qadyrghali Zhalayyri Street 8View location

9.6/10Excellent7 Reviews
Cleanliness9.4/109.4
Service8.0/108.0
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The ONE Hotel Astana

A stay at The ONE Hotel Astana places you in the heart of Nur-Sultan, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This 4-star hotel is 1. 8 mi (2. 9 km) from Palace of Peace and Reconciliation and 2 mi (3.

2 km) from The US Embassy and the Consulate in Kazakhstan. Take advantage of recreation opportunities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary continental breakfast is served daily from 7 AM to 11 AM. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected.

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Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

A stay at The ONE Hotel Astana places you in the heart of Astana, within a 5-minute drive of House of Ministries and Schoolchildren's Palace. This spa hotel is 1.5 mi (2.4 km) from Otan Korgaushylar Monument and 1.5 mi (2.4 km) from Supreme Court of the Republic of Kazakhstan.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and free minibar items. Plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 1:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
    • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
    • Rollaway bed fee: KZT 6000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

Nearby attractions

Schoolchildren's Palace 1.7 km / 1 mi
House of Ministries 1.7 km / 1.1 mi
Supreme Court of the Republic of Kazakhstan 1.8 km / 1.1 mi
Presidential Palace 2.2 km / 1.3 mi
Otan Korgaushylar Monument 2.3 km / 1.4 mi
Kazakhstan Ministry of Foreign Affairs 2.3 km / 1.4 mi
Embassy of the United States, Astana 2.4 km / 1.5 mi
Parliament of Kazakhstan 2.4 km / 1.5 mi
Bayterek Tower 2.5 km / 1.5 mi
Palace of Peace and Reconciliation 2.6 km / 1.6 mi
President's Culture Centre 2.7 km / 1.7 mi
Hazret Sultan Mosque 2.8 km / 1.7 mi
Kazakhstan Central Concert Hall 2.8 km / 1.7 mi
Keruen 2.9 km / 1.8 mi
Korme Exhibition Complex 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Lift access
  • Garden
Show 10 more facilities & services
  • Terrace
  • Banquet hall
  • Business centre
  • Children playground
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The ONE Hotel Astana

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The ONE Hotel Astana

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The ONE Hotel Astana

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    The ONE Hotel Astana

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The ONE Hotel Astana

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The ONE Hotel Astana

9.6
Excellent
7 Reviews
Cleanliness
9.4 /10
Service
8.0 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
6.0 /10
2 reviews shown
8/10
Excellent
03 May 2022
Khaled

Goid

Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Self
8/10
Excellent
23 Sep 2025
Noriko
レストランやバーがあまり満喫出来ない。
受け付けのスタッフは良い。
Leisure Self

Location & surroundings

The ONE Hotel Astana
Qadyrghali Zhalayyri Street 8, Nur-sultan, Kazakhstan

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The ONE Hotel Astana

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