Name: Comfort Astana
Address: Kosmonavtov 60, 60, Astana, 010000, KZ

10/10

Exceptional

03 Aug 2022

Darya

Great hotel

Business_and_leisure Self

8/10

Excellent

18 Jul 2022

Mark

Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.

Business

10/10

Exceptional

16 Dec 2019

Verified traveler

The staff were superb also the service ...
Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ...
The staff were an absolute credit to the Hotel !!

Leisure Friends

8/10

Excellent

29 Aug 2019

Verified traveler

Location truly 4 star the Lobby is Great the staff are friendly and helpful

Leisure Self

10/10

Exceptional

12 Aug 2018

Mimi

Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet.

Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker.

Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.

6/10

Pleasant

09 Jun 2018

Verified traveler

Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.

10/10

Exceptional

14 Oct 2017

Mohamad

Great hotel

My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel.
I highly recommend it, I will be back and back and back.....

8/10

Excellent

03 Aug 2017

Kenneth

Nice hotel with great service

The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.

8/10

Excellent

01 Feb 2017

Terry

Great value hotel, only downside was the breakfast

Good value hotel in a good area (for me anyway)
Good staff and service
Breakfast needs some work

10/10

Exceptional

13 Sep 2022

Annie

Personnel gentil et serviavle

La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés.
Il y a un excellent café ainsi qu’un supermarché près de l’hôtel.
Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.

Partner

4/10

Poor

11 Jun 2022

Verified traveler

Not a **** Hotel

Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well.
The restaurant in the yard forgot my order and it took 90 minutes to get my dinner.
The hotel has not earned its ****. Maximum I can give is **.

Business

10/10

Exceptional

24 Nov 2019

YUSUF ANIL

Great hotel in Astana

Self

8/10

Excellent

23 Sep 2019

TRIP

コストパフォーマンス普通！
部屋 ◎清潔（排水が悪い）
立地 ◎バス停及びショッピングモール近く（500m圏内）で便利
スタッフ ◎普通（英語対応可能）

Leisure Family

10/10

Exceptional

04 Jan 2019

ASKAR

Отель немного обновили. Хороший завтрак. Шумел фанкойл.

8/10

Excellent

18 Jun 2018

Verified traveler

Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück

10/10

Exceptional

04 Jun 2018

Andrey

Хороший отель, хорошие завтраки, единственное, что не совсем совпало с информацией на сайте это удаленность от Экспо центра, отель находится значительно дальше.

8/10

Excellent

24 May 2018

Verified traveler

Kleines aber feines Hotel umgeben von Hochhäusern. Darunter auch die deutsche Botschaft. Vom Spa-Bereich hatten wir mehr erwartet aber das war für uns nur nebensächlich. Das Bad, welches durch Milchglas abgetrennt im Zimmer war, hätte etwas privater sein dürfen. Gutes Frühstücksbüffet und freundliches Personal.

6/10

Pleasant

13 Sep 2017

mitani

Breakfast is good!

There were days when bathrobe and toilet paper were not supplied.
I smelled a smell from the washroom or shower room drain.

8/10

Excellent

30 Jun 2017

Carlos

Buena opción cercana a parques y río.

Buen precio y servicio, pero el baño tenía un olor a caño.