Name: Beijing Palace Soluxe Hotel Astana
Address: Syganak street, 27, Astana, 010000, KZ

Beijing Palace Soluxe Hotel Astana

Nur Sultan · Kazakhstan

20 reviews shown

4/10

Poor

05 Jul 2026

Bianca

The room I stayed in was quite old, I would say it needs renovation. The mattress is extremely hard and behind the hotel is a rooftop with loud music until 1:30 am ( my room was in that side). Plus point for the cleaning, Even tough the furnishing was old, being in a clean room made a big difference.
Breakfast: the staff is not very friendly and options are quite limited. Coffee is horrible.

10/10

Exceptional

18 Nov 2025

Dmitry

A+++

10/10

Exceptional

22 Feb 2024

sameen

Really nice and friendly

Business_and_leisure Family_with_children

8/10

Excellent

22 Jul 2023

Julia

The staff is very friendly. Solved the problems! Thanks

Business Self

10/10

Exceptional

22 Jun 2023

Salome

Great service, great conditions and great location. I would stay there again.

Business

8/10

Excellent

24 Sep 2017

Alex

Friendly staff and good conditions, but not 5*

Friendly staff and pretty good conditions, but not 5 stars, for instance there were no coffee or coffee machine in my room, the bath drain did not work properly, my room was rated Superior King Room but I don't consider it to be \"Superior\" or \"King\"

4/10

Poor

25 Dec 2016

couple w/kids

Surprisingly noisy and overall not 5-star.

We thought we would have a relaxing stay, but it turns out the hotel is super noisy when there is a party going on in the restaurant. The bass was booming and bumping until 100 in the morning.

The beds are old and not supportive. Only a few of the tv channels come in clearly. The breakfast buffet is low quality and food is not tasty. Pastries were hard and bacon was underdone. Chinese restaurant was ok tasting, but overpriced.

Overall, this hotel is about 3.5 stars.

8/10

Excellent

31 Oct 2016

patrick

Everything was excellent apart from the bed.

The bed was hard and uncomfortable. Comparable to a mat on the floor. Everything else was excellent.

10/10

Exceptional

16 Jul 2016

Verified traveler

Living it up.

We had a great time! Thanks very much.

Partner

10/10

Exceptional

14 Jul 2016

Verified traveler

Classy hotel.

We had a great time. We came to celebrate our wedding anniversary and extended our stay by two days.

Partner

10/10

Exceptional

12 Jul 2016

Verified traveler

A great hotel

We had a lovely time and extended our stay by two days.

Partner

8/10

Excellent

09 Jul 2016

Lyudmila

Excellent choice for a business trip

I was on a business trip and chose the hotel for the location as it is located in the business city center. Comfortable room with good amenities, quiet despite being close to a busy road, well balanced air conditioning. Very professional and friendly staff. I requested milk for tea and early breakfast - all was done without problem. In overall a very pleasant stay.

10/10

Exceptional

09 Feb 2016

marc

More ambience needed

Good hotel. But the lobby Needs more ambience and staff needs to provide advice for good restaurants !

8/10

Excellent

04 Jan 2016

andrew

New Year, try a Hotel

We went for a relaxing New Year, we got this, the hotel was not busy but all facilities were operating normally over the holiday season (great night in Le Mansard restaurant on New Tears Eve). The staff were very pleasant, the breakfast very good, room service was very efficient.
A nice SPA / Sauna on new years day, the only let down was I think the ventilation and or location of our room there was a smell from the kitchens (food being cooked)apart from that, a bargain break in a very nice hotel (we didn't mention this to the staff as we thought it would disappear) as it only occurred on the Saturday (our last day).

Partner

8/10

Excellent

25 Sep 2015

Kurt

A Great Hotel in Astana

This hotel is beautiful and the service staff is very good. The rooms are spacious, clean and modern. The breakfast is very good and there are some excellent restaurants and good shopping in the immediate area. I would have given the hotel a 5-star rating except for the extremely hard beds.

8/10

Excellent

06 Aug 2015

Jeffrey

Good location with silent breakfast.

The location was within walking distance to all the main tourist areas in about 20 minutes. For the same distance to the nearest small shopping mall and supermaket. Plenty of fast food outlets but don't count on them having what you want and the word \"fast\" means when it's cold enough they will give it to you. The hotel was good apart from the breakfast staff who were very reluctant to speak or offer tea or coffee. The breakfast was typically Chinese and not a bad selection. I don't see the attraction of the revolving restaurant as I sat at the same table with the same view for a week without any change. I think for the price there could be better choice around and beware of the kazak taxi drivers as they will rip you off so negotiate a price first. Even with a kazak partner they will still try it on.

Family

10/10

Exceptional

06 Dec 2025

Murat

perfect

Business

8/10

Excellent

11 Oct 2025

Pekka

Good place to stay

Nice place to stay, spacious rooms, good breakfast and friendly staff.
But very hard bed. Room temperature too high, not adjustable except by opening the window. That is the case in most hotels in Kazakhstan

Business

6/10

Pleasant

29 Aug 2024

Robert

Bedden zijn erg hard. Personeel erg vriendelijk. Enigzins verouderd.

Leisure Partner

10/10

Exceptional

25 Aug 2019

jose a.

Increíble. El hotel es perfecto, está muy bien situado, y el personal es muy amable