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Saad Astana Hotel

Nur Sultan · Kazakhstan

Ulitsa Dostyq 2 AstanaView location

8.8/10Excellent70 Reviews
Cleanliness9.0/109.0
Service8.2/108.2
Comfort9.0/109.0
Condition8.2/108.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Saad Astana Hotel

A stay at Saad Hotel Astana places you in the heart of Astana, within a 10-minute walk of Khan Shatyr and KazMunayGaz. This luxury hotel is 0.7 mi (1.2 km) from Transport & Communications Ministry and 0.7 mi (1.2 km) from Korme Exhibition Complex.

Make yourself at home in one of the 241 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Pool access available from 7:00 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Property Registration Number 89268474
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 11500 to 11500 for adults, and USD 5750 to 5750 for children
    • Pet deposit: USD 120 per stay
    • Pet fee: USD 70 per accommodation (varies based on length of stay)
    • Rollaway bed fee: USD 17.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

Nearby attractions

Khan Shatyr 0.5 km / 0.3 mi
KazMunayGaz 0.8 km / 0.5 mi
Transport & Communications Ministry 0.9 km / 0.5 mi
Korme Exhibition Complex 1.1 km / 0.7 mi
Keruen 1.4 km / 0.9 mi
Bayterek Tower 2.1 km / 1.3 mi
Kazakhstan Ministry of Foreign Affairs 2.1 km / 1.3 mi
Mega Astana Shopping Centre 2.3 km / 1.4 mi
Ailand Ferris Wheel 2.4 km / 1.5 mi
Parliament of Kazakhstan 2.6 km / 1.6 mi
Ailand 2.6 km / 1.6 mi
Astana Arena 2.8 km / 1.7 mi
House of Ministries 2.8 km / 1.7 mi
Kazakhstan Central Concert Hall 2.9 km / 1.8 mi
Supreme Court of the Republic of Kazakhstan 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Saad Astana Hotel

8.8
Excellent
70 Reviews
Cleanliness
9.0 /10
Service
8.2 /10
Comfort
9.0 /10
Condition
8.2 /10
Amenities
7.6 /10
20 reviews shown
8/10
Excellent
07 Jul 2026
Anna
The gym, which is advertised as open all hours was closed for a 2-hour cleaning session
Self
10/10
Exceptional
28 Jan 2026
Sangcheol
With a good location, wonderful services and wonderful facilities
Business Self
10/10
Exceptional
06 Oct 2025
Valentin
Very good facilities and excellent service.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Daiho
nice place to enjoy the city in the summer break. Hope the shower is hotter and has more pressure.
Leisure Self
10/10
Exceptional
07 Feb 2025
Kanat
Perfect
10/10
Exceptional
01 Feb 2025
Roderick
Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar.

Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana.

Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available.

Overall we would happily stay here again.
Leisure Partner
10/10
Exceptional
20 Nov 2024
Minnur
Great hotel with nice and clean rooms
8/10
Excellent
21 Sep 2024
Yunlong
Great facility, however not providing washing powder nor liquid for the washing machine in the room, hence a star missing feom me.
Business Self
6/10
Pleasant
23 Jul 2024
Irina
Персонал надо обучать
10/10
Exceptional
13 Jul 2024
Darya
Great hotel to stay! The location is very convenient. The room was very spacious and clean.
Leisure Partner
8/10
Excellent
16 May 2024
Anna
Excellent receptionists. Breakfast restaurant crew could not keep up with the clientele. Great views, good location.
Business Self
8/10
Excellent
08 May 2024
DR JA
Great hotel. good leisure facilities. good staff and comfortable. definitely a good one!!!
Friends_and_family Family
10/10
Exceptional
03 Apr 2024
AHMET
The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness.
10/10
Exceptional
24 Sep 2023
Dmitry

Good value for money

Former Marriott, good quality city hotel. Spacious quiet rooms, all necessary services. Great value for money.
Business
10/10
Exceptional
16 Sep 2023
Craig
Very enjoyable stay. Friendly staff. Good location.
Leisure Self
2/10
Poor
16 Sep 2023
MUN KEONG
The place is old and slightly run down, service is non existent, stayed for more than a week, had my room made up only 3 times. All requests to the front desk is useless as they will so call record down, but do nothing. Have to sit at lobby to force them to do something before getting your basic stuff done. Worse than alot of 3 star hotels and motels I have been to in worse countries... breakfast is basic. How can they charge such prices for such non existence of service? Will not be back ever again.
Business Partner
10/10
Exceptional
14 Sep 2023
Paul

Another football trip!

Friendly efficient staff, even for a3.30 in the morning arrival! Excellent, comfortable, large room. Great breakfast and the View restaurant on the 27th floor served superb and great value food. Good fitness room and great, although I heated, pool and jacuzzi. Well located for walking to a lot of the sights in the city and close to other restaurants. Would highly recommend.
Partner
8/10
Excellent
19 Aug 2023
Annett
The reception staff and house keeping are great. Helpful and pleasant.

The catering staff are lovely and very accomodating. I have multiple allergies and every day they walk me through the buffet showing me what is safe for me to eat.

Although I am in a non smoking room, I can smell smoke all through the day.

It is disappointing that there were complications with my room booking. I needed a room for 2 adults with two beds, but Although I arranged this via chat with Expedia, this was not communicated to the hotel and so sadly the hotel wanted to charge $100 to have a bed added to the room.
Business Family
10/10
Exceptional
07 Jul 2023
Olga
Great accommodations and super friendly staff! We enjoyed the on-site pool and included breakfast was a hit!
6/10
Pleasant
16 May 2023
Churchill
Good location, used to be Marriott but now changed to SAAD. I only needed a room to sleep for 6 hours but had to pay full rate for an extended suite which was quite expensive; also found used socks in bathroom
Leisure Family

Location & surroundings

Saad Astana Hotel
Ulitsa Dostyq 2 Astana, Astana, Kazakhstan

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