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Kazzhol Hotel Astana

Nur Sultan · Kazakhstan

Balkantau Avenue, 213, Akmolinskaya, 213View location

8.8/10Excellent56 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.0/108.0
Neighborhood6.6/106.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kazzhol Hotel Astana

Located just 7 km from Astana's city center, this charming 119-room hotel offers convenient access to Astana Airport and Train Station, both less than a 30-minute drive away. Explore nearby attractions such as the Bayterek Monument (5 km) and the Palace of Peace and Reconciliation (a 20-minute walk).

Built in 2012, the hotel features a restaurant specializing in Uzbek cuisine, wireless internet access, and on-site parking.

Each en suite room is decorated with antique furnishings and includes a double bed, shower, bath, hairdryer, direct-dial telephone, flat-screen satellite/cable TV, internet access, a safe, a minibar, air conditioning, and central heating.

Guests can also enjoy the hotel's spa and wellness center, complete with a gym, sauna, hot tub, and pool.

Read more about this hotelShow less

In the heart of Astana, Kazzhol Hotel Astana is within a 5-minute drive of Palace of Peace and Reconciliation and Kazakhstan Ministry of Foreign Affairs. This hotel is 2.5 mi (4.1 km) from Kazakhstan Central Concert Hall and 2.7 mi (4.3 km) from Bayterek Tower.

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Pool access available from 7:00 AM to 11:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Russian

    English

Nearby attractions

Schoolchildren's Palace 0.7 km / 0.5 mi
Hazret Sultan Mosque 1.5 km / 1 mi
Embassy of the United States, Astana 1.6 km / 1 mi
Palace of Peace and Reconciliation 2.1 km / 1.3 mi
Palace of Independence 2.2 km / 1.4 mi
Otan Korgaushylar Monument 2.7 km / 1.7 mi
National Museum of the Republic of Kazakhstan 2.7 km / 1.7 mi
Supreme Court of the Republic of Kazakhstan 3 km / 1.9 mi
House of Ministries 3.1 km / 1.9 mi
Presidential Palace 3.4 km / 2.1 mi
Parliament of Kazakhstan 3.7 km / 2.3 mi
Kazakhstan Ministry of Foreign Affairs 3.9 km / 2.4 mi
Bayterek Tower 4 km / 2.5 mi
Kazakhstan Central Concert Hall 4 km / 2.5 mi
Keruen 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2016
  • Total number of rooms: 119
  • Number of floors (main building): 10
  • Single rooms: 39
  • Double rooms: 39
  • Junior suites: 7
  • Superior rooms: 21
  • Family rooms: 3
  • Accessible rooms: 1
  • hotel
  • American Express
Show 52 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte dinner
  • Vegetarian meal
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 45 m²DBL.LX
    DOUBLE LUXURYPhoto unavailable2 photos

    Kazzhol Hotel Astana

    DOUBLE LUXURY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Room amenities

    • Shower
    • Housekeeping
    • Slippers
    • Desk
    • Bathroom: 1
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wake-up service
    • Pillow menu

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-1

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE ONE BEDROOMDOUBLE • DELUXE ONE BEDROOMDBL.B1-DX

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    DOUBLE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDROOMTWIN • DELUXE ONE BEDROOMTWN.B1-DX

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    TWIN DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Kazzhol Hotel Astana

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kazzhol Hotel Astana

8.8
Excellent
56 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
6.6 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
06 Jul 2026
Olga
We had an excellent stay and would gladly give this hotel 5 stars. The room was spotless, the property was beautifully maintained, the air conditioning worked perfectly, and the location was very convenient with easy access to restaurants, museums, and other attractions.
The staff truly made the stay exceptional. Everyone at the front desk was incredibly friendly, welcoming, and always willing to help with directions, recommendations, and any questions we had.
The only suggestion for improvement would be the pool and hot tub area. Since day passes are available to outside visitors, it became quite crowded and noisy at times. Limiting the number of outside guests during busy hours and making the hot tub adults only would create a much more relaxing experience for hotel guests.
Overall, this is an excellent hotel, and we would definitely stay here again.
Family
2/10
Poor
27 Oct 2025
Verified traveler
it was too hot. And the condition does not work
10/10
Exceptional
22 Sep 2025
Mansoor M
I loved Baku. People were very friendly. Prices were very reasonable.
Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Self
10/10
Exceptional
18 Sep 2025
Elena
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
Leisure Self
10/10
Exceptional
09 Aug 2025
NATALYA
Nice and clean hotel with very good breakfast!
Business_and_leisure Self
10/10
Exceptional
07 May 2025
Olga
Very friendly staff! They were able to accommodate all of our needs. Breakfast was great as well.
Business Family
10/10
Exceptional
12 Mar 2025
Tatiana

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.
Business
10/10
Exceptional
07 Feb 2025
Ehab
Good
Business_and_leisure Friends
10/10
Exceptional
21 Sep 2024
Olga
Excellent experience
Leisure Family
8/10
Excellent
25 Feb 2018
Verified traveler

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
10/10
Exceptional
30 Sep 2016
Josh

Excellent staff and great value

Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early
Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel.
Thanks
8/10
Excellent
14 May 2016
Verified traveler

Great hotel bit of a dodgy location.

Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient.
It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls
Family
8/10
Excellent
21 Dec 2015
Amer

nice hotel/nice decor

the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable
10/10
Exceptional
31 May 2015
Jeff

Great Hotel and Grear Staff

I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice.
The restaurant was great and the breakfast has a wide variety of food.
Great location.
10/10
Exceptional
10 May 2015
Verified traveler

Great stay in Astana

The front desk ladies were really nice!
Very helpful and informative.
I look forward to going back!
8/10
Excellent
12 Apr 2015
greg

Astana Lay Over Hotel

The hotel staff was great and welcoming. Everyone spoke English to some level, which made communication very easy. I was able to go to the desk and check in with no issue at all. The hotel had a bellman available 24 hours. He unloaded my bags from the taxi when I arrived and delivered them to the room. Upon checkout at 2:30am he loaded the bags in the taxi.
The cafe was also nice and clean. We ate lunch upon arrival and the food was good. The menu was in English and had a wide range of food.
The downside of the hotel was the location. It was in a strange location and not well lit on the outside. My room overlooked an apartment building and we could hear noise from the apartments next to me.
The beds were comfortable, I opted for a larger room and it was worth the extra expense. This was a short stay that was less than 24 hours, so I did not have a chance to use the pool or fitness center.
Since this was a lay-over for me, we had the hotel help us arrange a taxi for 2:30am. They did this and also called my room when the taxi arrived.
Again, staff was nice and pleasant.
Partner
8/10
Excellent
12 Nov 2021
igor

Very nice hotel , good location, Fergana resonant

Very good place, always stay here while in Nursultan,
Very good food Fergana restaurant
Business
10/10
Exceptional
18 Dec 2018
Gaukhar

Казжол

Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
8/10
Excellent
09 Nov 2018
Paul-F.
Hotel situated in the \"old\" town Astana ( not the new Astana build 1998 dibvided by the river )
as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
10/10
Exceptional
10 Aug 2018
EDUARD

Хороший отель для деловой поездки

Отель хорошо отремонтирован. Везде чистота.Номер очень просторный, полностью укомплектован. Завтраки хорошие. Район не самый центральный, но до делового центра можно добраться за 10-15 минут. Персонал вежливый.

Location & surroundings

Kazzhol Hotel Astana
Balkantau Avenue, 213, Akmolinskaya, 213, Nur-sultan, Kazakhstan

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Kazzhol Hotel Astana

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