Name: Aqua Resort
Address: Diani Beach Road Next White House, Ukunda, KE

8/10

Excellent

01 May 2026

Griffins

Overall good place and clean , didn't like the bathrooms.

Friends

10/10

Exceptional

13 Feb 2026

Grace

Every thing is good. Just minor comments will be on kitchen facility
Please put coffee machine or small kittle to make coffee or tea. The other add small cookware to prepare small meals for kids. Thank you for everything
meals

Friends_and_family Family

4/10

Poor

08 Feb 2025

janine

In the online ad it says they have a gym, restaurant and bar. They dont have any of those on site.

Leisure Friends

8/10

Excellent

16 Nov 2024

Denis

The apartment was clean, fully furnished kitchen, I can say it was good to stay in Aqua Resort.

6/10

Pleasant

04 Nov 2024

Edwin

everything was great but food, food prep takes quite some time.

Leisure Family

8/10

Excellent

06 Jun 2024

Julie-Ann

Very clean, quiet and friendly staff. Was able to get the shower fixed to have hot water. The only downside was not having street lighting on the road so it would not be the safest to walk around at night. 10 min walk to the beach

Leisure Friends

8/10

Excellent

20 Feb 2024

andrei

Reasonable stay

The location is pretty good, the way to the ocean is close, but pretty rough.
A good store is not within walking distance, but a 3 minute tuk-tuk ride away. The apartment is ok, a bit outdated, but roomy.
The pool is spacious, looks outdated but clean, the good part is that there are usually not many people there.
The guards at the property are very friendly.

Partner

2/10

Poor

01 Nov 2023

Abdikarim

No food

Business Partner

2/10

Poor

31 May 2023

MATHEW

The worst place in Diani I have ever stayed.

First day … no hot water. Second day I complained. They said a plumber had come and there is hot water. I came back at 3 pm. No hot water. The supposed plumber came again and now found a loose wire. The guy had a bad attitude but got us hot water. Warm shower at 4:30 pm. But in the evening there was no hot water again. Next morning I demanded a room with hot water. I had to wait for over an hour and then the lady came with the apparent owner of the resort. I short Italian guy with really bad body odor. Yuk!! Instead of giving me another room the guy wanted to get a new water heater. In less than an hour. When we left over an hour later the smelly guy was still telling the unskilled plumber what to do.

Finally, the last night we had hot water.

But the Wi-Fi is ridiculous. Spotty and goes in and out.

Look at the photo with their ridiculous explanation.

All it takes one guest to watch Netflix and you will have no bandwidth left.

Totally ridiculous!!

Partner

8/10

Excellent

03 Mar 2023

Pierre

staff very friendly and accommodating,
the one bedroom with the balcony facing the sea
in general will recommend to visit the location.

Leisure Friends

6/10

Pleasant

14 Feb 2022

Mbugua

The stay at Aqua resort was unpleasant. The toilet was emitting a terrible smell from the floor trapping which was repaired the next day. However, the smell subsided for a day, then worsened, this time from the toilet bend connector(see attached picture) which was torn. Other guests in the adjacent apartment complained of the same issue. Upon reporting the issue to the management, they promised to send a plumber the next day but never did throughout the 12 days stay. All this while, the management did not communicate on the status of the repair. Yet, it was simple fix of replacing the toilet bend. The management only offered changing to another apartment on the ground floor which was not better either, as it was noisy due to its proximity to the gate and the parking and with limited privacy.
The kitchen facilities are wanting. The cooking pots are old and not fit for purpose (see attached picture). Additionally, the cutlery provided was rusty (see attached picture) the management did not bother to have them cleaned before check in.
The internet coverage is patchy and intermittent. There’s no infrastructure to support adequate signal coverage. Yet it blames the network providers as per the placard (see attached picture).
The management also failed to address a missing coat from the apartment. I politely notified the management to check whether it was picked by mistake,since its white like the bed linen. To date, I have not heard from the property management.

Business_and_leisure

10/10

Exceptional

15 Jun 2021

Verified traveler

Nice place for family and friends.Staff are nice and they have the best breakfast.

Leisure Friends

8/10

Excellent

03 May 2026

Tarek

Der Aufenthalt war wirklich schön und Angenehm. Leider was das Duschwasser kalt sogar mit beuler.

Partner

8/10

Excellent

06 Apr 2025

Armin

Es ist soweit sauber, Personal ist sehr freundlich und hilfsbereit. Gut gesichert. Reinigungspersonal sollte mehr Tools erhalten, Boden musste sie steinzeitlich auf Knien von Hand reinigen, das sollte mal geändert werden.
Pool etwas salzig aber sehr sauber. Ein Tipp für das Management: mit ein kleinen Bär am Pool das bei Hochzeiten geöffnet ist könnte noch etwas Geld dazuverdienen werden 😉

Leisure Partner

8/10

Excellent

07 Oct 2024

Markus

Gut

Gut, ruhig, Zimmer gross genug, 2 Toiletten mit Dusche.
Pool sauber
Leider war die Küche under Renovation, erst 2 Tage vor
Abreise wieder offen. Frühstück für den Preis gut
10 Minuten zu Fuss zum Strand, am Strand Massage und in der Nähe zwei Bar/Restaurants

Self

10/10

Exceptional

30 Jul 2024

magali

appartement confortable

appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ).
la climatisation est un plus.

Friends_and_family Family

10/10

Exceptional

28 Jun 2021

THIERRY

Tres bel appartement avec vue sur mer

Sejour tres agréable dans un bel appartement spacieux avec un balcon avec vue sur la mer. Très bel accueil de la responsable qui est a l'écoute de ses client. Bon petit déjeuner servi avec le sourire. Il ne manque que la wifi côté piscine pour rester connecté avec ses amis.

Partner

10/10

Exceptional

16 Nov 2019

Victor Manuel

Repetiría sin dudar.

La gente muy amable, desde el personal de seguridad hasta la chica que te limpia la habitación. Esta muy cerca de la playa y la piscina es preciosa. Calidad precio, perfecta.

Friends_and_family Family