Name: Southern Palms
Address: Po Box 363, Diani Beach, South Coast, Diani, 80400, KE

10/10

Exceptional

05 Jul 2026

ANTONY

This is a great resort with expansive swiming pool, great food and customer care. We enjoyed our stay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Sandeep

The selection of food for vegetarians , beautiful white beach, clean and maintained property.

8/10

Excellent

25 Jun 2026

Fahad Ahmad

Everything was good except the seaweed which can be cleaned on daily basics. Food choices was more inclined towards South Asian community.

Family_with_children

10/10

Exceptional

22 Jun 2026

Sophie

Staff were amazing and so friendly, the hotel was immaculate and always staff cleaning. Would definitely recommend this hotel. Food all amazing quality and great places to eat. Pools were amazing and so big! Love to come back again! The rooms were gorgeous as well!

Partner

8/10

Excellent

03 Jun 2026

Paul

Great location. Not the friendliest staff when we visited, and the resort could do with a little more TLC in places, but a pleasant stay regardless.
But we had a wonderful time. The Valentine's special was a rip off considering it was 90% the same food as the all-inclusive menu we had already paid for.

Partner

10/10

Exceptional

03 Jun 2026

Bryan

I spent 11 days at the resort and was thoroughly impressed by the customer service, attentiveness, cleanliness, and overall resort performance. In particular, there were several people that went above and beyond to include Sabina and Catherine in the dining hall; bartender Paul and multiple other drink servers; and managers Mercer and Defence. I was also impressed with the Spa, in so much I had four spa services. Although the spa is somewhat small for a resort this size, that didn’t take away from the professionalism and expert services demonstrated by Berniece (I believe that’s her name) and Vivian. A major observation I have is that I strongly encourage management to have hand sanitizer accessible for employees and guest throughout the resort specifically in the dining hall, and where food is served for obvious hygienic reasons.

Family

10/10

Exceptional

24 May 2026

Ingrid

Loved this place, EVERYONE was super polite and helpful.
The variety of food was very good and tasty too!
Will definitely do a return visit!
Thanks everyone!
Ingrid

Self

10/10

Exceptional

03 May 2026

Jeffrey

Property is very very big and right on the beach. I would say the biggest complaint is the wifi in the room is very weak and not that much better when you go around the property. Second, please put a window instead of a screen in the bathroom. We were next to the stairs and it’s just people walking around all hours of the night talking loudly and sliding their feet in their sandals on the ground. Third, it’s not really a complaint but the pool bar would be better if it was completely wrap around. We noticed it was always the same people that went to the pool from opening to close and just stay glued to the pool bar which means less room for other people.

Partner

10/10

Exceptional

25 Apr 2026

Enrique Carlos

Great family fun!

Family_with_children

10/10

Exceptional

06 Mar 2026

Dorothy

I had a wonderful stay at Southern Palms Beach Resort. From the moment I arrived, everything was smooth, welcoming, and very well organized. The resort is beautiful, clean, and perfectly located on the stunning Diani Beach.

My Oceanfront Deluxe room was amazing—spacious, comfortable, spotless, and with incredible views of the ocean. It was the perfect place to relax and enjoy the peaceful atmosphere of the resort and the beautiful beachfront.

A special thank you goes to Regina, my Guest Experience Assistant, who truly made my stay unforgettable. She assisted with my check-in and went above and beyond to arrange several incredible experiences for me. Regina organized an amazing private dinner on the beach, which was beautifully set up and absolutely magical. She also helped arrange a fantastic beach cabana experience and a jet ski activity, which were highlights of my visit.

The entire staff at the resort was friendly, professional, and welcoming, and you can tell the team takes great pride in providing a great guest experience. Zakia, who is AMAZING, was my attendant for my cabana. I had an equally great attendant for my Dinner on the Beach.

I highly recommend Southern Palms Resort to anyone visiting Diani Beach. It’s a beautiful property with excellent service and unforgettable Indian ocean views.

Self

10/10

Exceptional

26 Jan 2026

Geoffrey

Good amenities and very welcoming

Leisure Partner

10/10

Exceptional

26 Dec 2025

RIZIKI

The room big clean, safe heaven the pool was marvelouse

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Jayesh

Very happy with the Asian vegetarian menus available at the hotel (including Jain options). They keep the guest entertained via pool volley ball, water polo and evening dances with DJ.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

frederick

The customer service at Southern Palms was great, and the place itself was great.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Moez

\"We had an exceptional stay at Southern Palms! The property exceeded our expectations with its outstanding amenities, impeccable cleanliness, and spacious rooms. The beautifully maintained gardens and pools, which were spotless and inviting, added to the overall charm.

The beach was breathtaking, with its powdery white sand and crystal-clear waters. The staff went above and beyond, providing top-notch service with their kindness, courtesy, and attention to detail.

We especially loved the evening tea time, which offered an incredible array of savory and sweet treats catering to diverse tastes. The variety of food options was impressive, and we appreciated the effort to accommodate different ethnic dietary needs.

Overall, we're already planning our next trip back to Southern Palms – it's truly a gem!\"

Mo & Shy

Partner

10/10

Exceptional

13 Nov 2025

Chioma

Yes, enjoyed my stay

10/10

Exceptional

22 Oct 2025

ELIZABETH

Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team.

Leisure Partner

8/10

Excellent

18 Oct 2025

Onsongo

Clean facility

Business Self

10/10

Exceptional

15 Oct 2025

Neil

Service and friendliness was top notch. We had a few issues with the room being ready for us on arrival but this was remedied and we thoroughly enjoyed the stay. They catered to our two 8month old twins with each meal and provided plenty of gluten free options for me.

Leisure Family_with_children

8/10

Excellent

11 Oct 2025

Ziyanda

Good

10/10

Exceptional

19 Sep 2025

Sandra

Fantastic resort!

Our stay at southern palms resort was nothing short of amazing! The resort is beautiful with big pools and is located right at the beach front. Our room was big and spacious always kept neat by our lovely housekeeper Veronica. The staff at the hotel are such lovely genuine people. Everyone made us feel right at home, starting from the manager daisy who even gave us her personal contact to call her if we needed anything at any time. Elisha the bartender at the beach bar kept our drinks flowing and made sure to have conversation with each person sitting at the bar. The food was fantastic. I must recommend the bbq restaurant which had a wide selection for us meat lovers.
I will definitely visit again soon!

Partner

4/10

Poor

27 Aug 2025

Parit

Outdated & Overated & Overpriced

Leisure Family

8/10

Excellent

16 Jul 2025

Abhineet

The property is nice with good food options for vegetarians. However, it needs some renovation as the rooms and washroom fittings are pretty old. During our stay, they started painting the outer walls of the building that was a bit inconvenient.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Ying Kwan

Great staff, good variety of food, amazing sunrise

Partner

6/10

Pleasant

03 Jun 2025

Roy Martin

Stay was okay...but hearing staff gossip about you threw my whole visit off 😒

Leisure Friends

8/10

Excellent

14 May 2025

Leon

Great place to stay. I liked the food and the staff, very friendly. However, the local vendors can be a little aggressive and intimidating. They had events nightly on the resort so really no need to leave resort. Ran into some minor issue with Wi-Fi and room selections. Overall I would definitely return, minus the bees and flies.

Leisure Partner

10/10

Exceptional

11 May 2025

Parin

Great property. Excellent food and friendly staff

Property needs some love. Showing signs of wear and tear. Rooms very average. Comfortable but definitely needs to be spruced up.

Beach is very clean and safe. Had a great time.

Food options. Lots of Indian cuisine. Got tired of it after a couple of days. Not much seafood. Please add more international choices in the Buffett

Leisure Partner

6/10

Pleasant

26 Apr 2025

Roger

Very nice and well kept property with nice facilities.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Balraj

was a short stay cant say much

Leisure Partner

10/10

Exceptional

15 Apr 2025

Chandra Shekhar

Really amazing resort locates in the heart of Diani in Mombasa. The staff are very attentive, most of all very friendly and are very accommodating. Access to beautiful beaches. Rooma are very clean and spacious... Will be back in 2 weeks 👍

Leisure Self

8/10

Excellent

13 Apr 2025

Meshac

I stayed at Southern Palms Resort in Diani for two nights, and while the property is stunning with one of the most beautiful swimming pools I’ve seen, my overall experience was mixed.

The resort has a relaxing vibe, and most of the staff were friendly and welcoming. However, there were a few things that really affected my stay. First, there was no internet the entire time, and every time we asked about it, we were told it was being fixed—but nothing changed. It felt like we were being misled rather than given honest updates.

Another issue was with our half-board meal plan. Upon check-in, we asked at the reception if we could swap our dinner for lunch on one of the days. They assured us that it was absolutely possible. But when the time came and we approached management, they completely denied it at the last minute. This caused a lot of inconvenience and showed a clear lack of coordination or willingness to honor what had been agreed upon earlier.

Overall, it’s a beautiful place with great potential, but the poor communication and lack of reliability really took away from the experience. If internet and flexible service matter to you, keep this in mind before booking.

Business_and_leisure Friends

10/10

Exceptional

10 Apr 2025

Mohamed

They were good 10/10

Leisure Friends

6/10

Pleasant

14 Mar 2025

Maria

The exterior and common areas are nice but the hotel is dirty. All coushions in common areas are stained and clearly dirty. The room was extremely humid and smelled like mold, which was clearly visible in the shower. With the excellent of maybe 3 staff members out of maybe 10+ that I came in contact with, were friendly. Everyone else seemed bothered when asked for help, especially the staff at the general dining area. The exterior is nice but not worth the stay. This property is also far from the main beach area with nearby restaurants so research the area before booking.

Self

10/10

Exceptional

25 Feb 2025

zunera

Loved our stay! We came here for a wedding and the staff were very attentive and accommodating! Would highly recommend this resort if staying in Mombasa.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Zewelanji

Easy access to beautiful beach

Leisure Partner

10/10

Exceptional

15 Feb 2025

Karim

Rita a Very Happy WifeY .. xXx

Amazing Stay for My Wife's Birthday and on Valentines Day also [same day].. ♡♡

Partner

10/10

Exceptional

15 Feb 2025

Sharon

Peaceful, awesome and worth the health.

Business_and_leisure

8/10

Excellent

12 Jan 2025

Abel

it was decent, did not expect much from it, it is what you would expect from an all inclusive property

Leisure Friends

8/10

Excellent

23 Dec 2024

Reena

The swimming pools are lovely all around the hotel. The staff are friendly and welcoming. The snacks restaurant is fantastic and lots of choices ar the main restaurant.

Leisure Family

8/10

Excellent

15 Dec 2024

Titus

It was good.

10/10

Exceptional

08 Dec 2024

Surendra

Beautiful hotel, clean, great food and service.
Beautiful white sandy beaches.
Great swimming pools !
Love this location

Partner

10/10

Exceptional

03 Dec 2024

Robert

We enjoyed our stay. The facilities were nice and the food options were adequate. However, we were disappointed to hear the entertainment was sponsored by Safaricom, a service visiting tourist have never used before nor will ever use. We would have preferred to listen to music rather than sales people talking on microphones all evening about a local service that is otherwise irrelevant to us.

Leisure Partner

8/10

Excellent

02 Dec 2024

richard

Its ok

10/10

Exceptional

27 Nov 2024

BRenda

Good services and customer care

Leisure Family

6/10

Pleasant

21 Nov 2024

kiran

Southern Palms Diani Kenya

Resort had positives and negatives. Encountered wi-fi issues for 6 days before they sorted it out. The cupboards in the room did not shut, and the todt seat was loose but fixed eventually. Food generally was good on a half board basis. The staff were the resl stars of this resort. The beach setting is trully amazing. I would say the owners need to make investment into the property to stay competitive.

Partner

4/10

Poor

04 Nov 2024

Verified traveler

Very Average stay

Rooms are quite comfortable but small and basic

Much better resorts available on diani beach

Wedding going on all day and night so very loud and not very relaxing

WiFi is terrible, the shower isn’t very good

Partner

6/10

Pleasant

07 Oct 2024

Bastian

Beautiful location with a stunning beach but properly needs a little updating here and there. The internet was terrible so I would not recommend to anyone who is going to throw in some work time or anything that requires a steady network. Food was not bad and service was good otherwise.

Leisure Family

10/10

Exceptional

30 Sep 2024

Verified traveler

A Wonderful Stay - Perfect for Families

My wife and I, along with our 10-month-old baby, had the pleasure of staying at Southern Palms in Mombasa in September 2024, and it was an absolutely delightful experience.

From the moment we arrived, we were greeted with warm smiles and exceptional hospitality.

We were made to feel right at home from the moment we arrived. The food at the resort was nothing short of amazing – we truly could spend the entire day indulging in the variety of delicious offerings.

We would like to acknowledge the incredible staff who made our stay extra special:
- John (porter) for his cheerful welcome and helpful nature.
- Walter in the buffet restaurant, who went above and beyond to ensure our baby was comfortable and happy during meal times.
- Rodgers for his friendly greetings every evening at dinner.
- Winnie for taking the time to play with our baby and keeping him entertained, adding a personal touch to every meal.
- Defence, whom we have a special thanks for. She made sure all of our baby’s meals were prepared exactly as needed with fresh ingredients, showing genuine care for his well-being.
- Elias for his warm hospitality at the restaurant.
- Katherine for her bubbly personality and always having fresh fruit ready for our baby.
- Sande from housekeeping, who was incredibly attentive and made sure we had everything we needed for a comfortable stay.
- Benjamin for helping us with beach beds and providing such friendly service

Friends_and_family Family

10/10

Exceptional

30 Sep 2024

Prakashchandra

This resort is great. Food choice is excellent and staff so friendly and helpful. The beach is excellent, everything was fantastic and very relaxing after a week's safari.

Leisure Family

10/10

Exceptional

15 Sep 2024

Kiran

This hotel has the most amazing food and staff!

Indian vegetarian plus no onion and garlic food also available , fully cater for the Indians , and not forgetting a vast range on European, continental Chinese, Italian , they have it all!!

Rooms are a little dated , but how
Much time do you spend in them anyway ?

If you don’t like noise , ask for a room away from where the entertainment is every night , it can get loud! Also be wary of any weddings that might be happening as this can take over the resort and it’s not a problem but you might not get any peace and quiet.

Beach is beautiful! There’s beach boys selling stuff , remember to haggle.
There is also some girls on the beach from a hut a bit further along the beach on the left who do the most amazing massages and cheap! You can hear the waves !That’s if you don’t want to use the resort facilities.

All in all a great resort with lots of options! Even though we had a few niggles it didn’t spoil the beach time we so desperate craved !

Leisure

8/10

Excellent

11 Sep 2024

Anthony

We enjoyed once we upgraded to a much better room. Loved everything. 3rd time to stay and already planning a return.

8/10

Excellent

24 Aug 2024

denish

Indian food every single day. No sea food either..

Business_and_leisure Family

6/10

Pleasant

22 Aug 2024

Paul

Okay stay at the hotel. Encountered both amazing and rude staff. Food was really good. However had to queue for some foods during breakfast.

Self

8/10

Excellent

27 Jul 2024

Mitch

Many staff members dont speak English. It was difficult to make them understand your needs

10/10

Exceptional

11 Jul 2024

Harsha

The beachfront room, white sand and the staff everywhere. Food was very good and all the vegetarian options. Chef Kamal was very accommodative for the special requests.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Shreyas

Beautiful setting.

Leisure Family

10/10

Exceptional

29 Jun 2024

Amy

Very pleasant stay. Brilliant foodoptipns at a choice of restaurants. Good nigjt entertainment and felt very safe. Brilliant place to stay and will likely be returning

Leisure Friends

10/10

Exceptional

13 Jun 2024

celestine

Party of seven all satisfied!

We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Yvonne

Beautiful Property

We lost our glasses and received a run around from management without resolution. Keep possessions on you.

Friends_and_family Friends

8/10

Excellent

02 Jun 2024

Devji

Large resort with big pools, nice clean beach and plenty of food selection

10/10

Exceptional

17 May 2024

Amina

We stayed here for 9 days and I have not enjoyed another resort as much I have enjoyed southern palms, the food, staff, rooms, location and service is amazing. I could not fault it one bit and I will definitely be coming back. Thank you to the staff and management at Southern Palms ♥️

Leisure Family

8/10

Excellent

23 Apr 2024

rajesh

FOOD IS EXCELLENT
they are rigid when you receive guest who want to visit you.We were given specific few hours the guests can stay at the property and when you see them after 10 years .
we were ready to pay for what they consume but made us uncomfortable .
overall experience very good

Leisure Friends

10/10

Exceptional

09 Mar 2024

Mary

Lovely hotel! We had a great time!

Business_and_leisure Partner

6/10

Pleasant

28 Feb 2024

Ruth

The staff are nice and friendly. The entertainment is too loud and noisy every night until 11:00 pm.

Leisure Partner

4/10

Poor

12 Feb 2024

Patrick

I had a good stay, after having to complain about air-conditioning not working and wi-fi signal isn't strong enough for inside your room. When the place is at maximum capacity there is no wifi accept in the recession area

Partner

10/10

Exceptional

28 Jan 2024

geoffrey

Beautiful property, and amazing staff. Great food and drinks, very satisfied. Went with my new Fiancé and had too much fun. Ocean front room was great, comfortable bed, hot shower, impressed!

Leisure Partner

8/10

Excellent

19 Jan 2024

Kayla

We loved the property itself! Rooms were amazing and we enjoyed the beach and the pool. The only complaint we have is the food. It lacks options and the same selections are served everyday. It lacks variety so you get tired of eating the same things. Absolutely loved the romantic dinner on the beach and the food within that was absolutely delicious

Leisure Partner

10/10

Exceptional

25 Dec 2023

Saravallary

My family and i totally loved the place. It had a ll amenities with friendly and supportive staff. I would definately come back ☺️

Leisure Family

6/10

Pleasant

21 Dec 2023

Channeil

When we arrived the fist day we were instantly greeted by staff and our bags were taken which was great. Check in was smooth and while headed to our room staff explained where everything was on the property. Now we had a long 24 hour flight to come to Diani so we had a bite to eat and walked to beach. By 9pm we were ready for bed, however there was a party right under our balcony until midnight. We called the front desk and explained to them that we were exhausted, they said they would call right back. 30 minutes later i called back to follow up. She said the party would be going until midnight but she would have the manager call back to see if there was a new room to switch to. No one ever called back of course. The next evening we were having dinner ar the buffet style restaurant, when we got up to get our supper the manager was yelling at the employees, about who was on what station. Right in the center of the room. I felt so bad for the staff. When we got back to the room another party was going on however i already knew if i called there wasnt going to be anyone to help me. Out AC leaked on the smaller bed, when i called about that they said they would send someone out but no one came so i had to share a bed with my roommate. The pool was filled with bugs that will swim and attach themself to you but that is no fault of the resort, and when u walk the beach it will not be in peace because many people will come to sell you things and excursions. Overall 3 at best.

Leisure Family

10/10

Exceptional

15 Dec 2023

Racheal

Very beautiful

2/10

Poor

06 Dec 2023

Suveer

Southern Palms may at first glance look modern day hotel but it is outdated built in 1990’s perhaps and lacking finesse. Rooms are substandard with minimum facilities & you are charged for every extra luxury! There is price dripping- room safe rental, extra charge for additional bottles of water, no iron facilities. Any service required from staff took a long time before responding! Meals were more catered for Indian tourists & could be repetitive. Personally I would not recommend this hotel if you are from overseas and not local Kenyan!!

Leisure Family

2/10

Poor

25 Oct 2023

Ali

The property hosts wedding which makes lot of noise and mess for other guests
Music doesn't stop until 2am and they serve the same food for lunch and dinner

The hotel won't tell you they have a wedding, means stay will be very noisy

Try to avoid this hotel

Leisure Family_with_children

8/10

Excellent

19 Sep 2023

Nicodemus

good

we enjoyed our stay not the first time . unfortunately they don't provide slippers/ food was ok but no nyama choma. we where restricted to whatever was available.

Partner

8/10

Excellent

22 Aug 2023

Mithul

Excellent resort with good facilities. Wi-Fiwas poor as it kept disconnecting.

Leisure Family

10/10

Exceptional

20 Aug 2023

Mohamed Sameer

The staff are excellent especially Mwasha and Elias

Business_and_leisure Self

10/10

Exceptional

17 Aug 2023

Tajinder

Loved the food spread at every meal

10/10

Exceptional

01 Jul 2023

Sudhir Amratlal

All inclusive food and drinks were very good especially Food was good quality. Staff very helpful.

Leisure Partner

10/10

Exceptional

17 Jun 2023

Arnold Chitwa

Huduma Murwa, Hoteli Safi, wafanyakazi wapole na wenye heshima tu, mandhari kemkem. Kweli lazima tena nije Diani kwa ajili ya uzuri wa hoteli hii!!!

Leisure Self

10/10

Exceptional

29 May 2023

MELISSA

This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!

Leisure Partner

6/10

Pleasant

25 Apr 2023

Sandy

- Wifi was unreliable
- had to ask for fresh towels for my room. Otherwise I assume the expect you to reuse the same one.
-Appearance of the bedroom was a bit deceptive compared to pictures on websites.
- Friendly staff they were awesome, helpful and trustworthy.
- Not a good location for a young couple (35/48 we found the entertainment Boring and like child’s play) Good location for those with children.
-Stained bed sheets were disturbed, pen marks, dried blood etc.
-Food was good but redundant.
-No iron in the bedrooms, staff will assist you with ironing for a fee.

At the end of the day, I wouldn’t book again. It just wasn’t a fin time for me.

Leisure Partner

10/10

Exceptional

17 Apr 2023

Hitesh

Property is on beach itself and has 2 huge pools. Well maintained and helpful staff. Highly recommended for vegetarians

Leisure Family_with_children

10/10

Exceptional

11 Apr 2023

Marcelline Noelle

The staff was amazing. There was a variety in food and it was very relaxing

Leisure Self

10/10

Exceptional

28 Mar 2023

Gord

Property, staff, food were all great.

8/10

Excellent

24 Mar 2023

Clovis

The food was wanderful, the pool abd the beach ⛱️. Everything was great except the air conditioning system . It was working but not cooling which made me sleep at the balcony just because I couldn't deal with the heat inside the room

2/10

Poor

19 Feb 2023

KWAFO

The hotel was not as advertised at all and they and Expedia have refused to refund my stay (I was unable to stay there as it was filthy and unsafe)

Leisure Friends

6/10

Pleasant

19 Feb 2023

Bob

Check in was a nightmare. They had given our room away and the night staff was very unfriendly and a bit rude.

Leisure

6/10

Pleasant

17 Feb 2023

Jibrat

Overall it was okay, but I liked one staff member in particular. She was very professional, reliable and vigilant. Christine Museve

Leisure

8/10

Excellent

08 Jan 2023

Jessica

Amazing!!

Leisure Friends

8/10

Excellent

29 Dec 2022

ROUSSETOS

Very nice

Leisure Family

10/10

Exceptional

02 Dec 2022

Coco

All-inclusive was definitely the way to go! So much fun and more than worth the money

Leisure Friends

10/10

Exceptional

22 Sep 2022

Sophia

A large complex with two great pools and fantastic beach. The service is excellent and everyone is really keen to make
sure you have a fantastic holiday. An amazing variety of food available all day- particularly good veggie options. Local drinks are included and the cocktails are great - Jackson in the main bar makes an amazing frozen banana daiquiri!! Really enjoyed our week.

Leisure

10/10

Exceptional

19 Sep 2022

Zahra

Great stay, good food, friendly staff.

Leisure Partner

8/10

Excellent

31 Aug 2022

Usha

The gym was not operating. Loud music from 9pm to 11pm. You are not able to relax after dinner in your room due to noise. TVs not connected to Internet or all channels available to watch when chilling.

Leisure Family

10/10

Exceptional

15 Jun 2022

Theo

The resort being next to the beach made going to the beach a lot easier. Staff were freindly and very helpful. The resort and beach were absolutely amazing, the experience overall was beautiful.

Business Family

10/10

Exceptional

03 Jun 2022

Falcon

Excellent resort all around. Amazing facilities, amenities and food. Best hotel experience ever.
A big thank you to all the amazing staff as well.

Leisure Friends

10/10

Exceptional

11 Mar 2022

Brian K

Lovely place to vacation

Leisure Partner

10/10

Exceptional

03 Jan 2022

Verified traveler

Excellent hotel with responsive staff members

Friends_and_family Family

2/10

Poor

13 Oct 2021

JAI

They gave us our room and then told us to pack again as they made a mistake of giving us the wrong room. We had already unpacked and expected us to repack and move again, which we said we were not prepared. They did not give us Water in our room for the 1st two days. They then gave us botted water but did not have openers to open the bottle. so was not able to drink water. We had to go to the Bar to get water and put it our own bottle. The 2nd day we did not get any towel in our room till 4pm. how do we go the the Beach or swimming pool with these towels. to add to insult the next day they brought torn towel for us to us. The phone in the room never worked, so what ever we needed we had to go all the way to the reception to request for it. This was very inconvenient.

Leisure Partner

6/10

Pleasant

22 Aug 2021

FRANCIS

Room cleanliness not satisfactory

Staff are friendly but seem to be overwhelmed.
Instead of availing gloves at serving stations for guests to serve themselves, they insisted on staff serving each guest which resulted in longer queues at serving stations and this could also be the reason why they were fewer chefs manning cooking stations which also resulted in longer queues. They seem to prioritise vegetarian food and hence variety for no vegetarian is poor. On getting to our room we found stained pillow cases and the bed and pillows had hair despite waiting for more than an hour for the room to be ready. The bathroom walls had grime, meaning they are not scubbed regularly. and our room floor was always grainy and had hair even after cleaning by the room service staff.

Partner

10/10

Exceptional

08 Aug 2021

Verified traveler

Amazing place, kind and helpful staff.

Leisure Partner