Name: Kyriad Avignon - Palais des Papes
Address: Place De L'Horloge, 26, Avignon, 84000, FR

8/10

Excellent

13 Jun 2026

Neal

Good place for the money.
Cramped stairs for only access to certain rooms.
Clean.
Friendly staff.

Self

6/10

Pleasant

09 Jun 2026

Stewart

The bathroom was so small I had trouble sitting down

Self

8/10

Excellent

03 Jun 2026

Neville

Very clean and tidy
Staff were fantastic and helpful
Great location
Room very small with great air con

Partner

10/10

Exceptional

04 May 2026

Roderick

*

Partner

10/10

Exceptional

29 Apr 2026

Lige

Staff is super friendly and helpful. Location is perfect.

Family

10/10

Exceptional

26 Apr 2026

Kevin

Propre et très bien situé! Bon déjeuner.

Partner

8/10

Excellent

13 Apr 2026

Alexander

The staff were very helpful. They helped us check the train schedule and called the car rental company. The room was clean and very spacious. The location is convenient just a few minutes walk to the Palais des Papes.

Partner

10/10

Exceptional

05 Apr 2026

Kevin

Just steps away from the Pope’s Palace, restaurants and all of the old city. It was a wonderful place to stay and highly recommend it.

Family

10/10

Exceptional

05 Apr 2026

Mélissa

Clean room, big room for France, comfy bed

Business Partner

4/10

Poor

15 Mar 2026

kathryn

the parking situation was sooo difficult...far away, all cobblestones, ugh. they did send me an email about the difficulties but it was AFTER i booked. TV was awful, BBC news was the only english station. front desk did not speak or understand any english. could not drive to hotel, it was surrounded by ped areas and that was not clear. i called to see how to get in and thats when i realized the no english situation. all i understood was 'parking palais du papes' ugh. i will alwlays choose on site parking in the future.

8/10

Excellent

26 Jan 2026

Edward

Great location next to the plaza. Close to the citadel and all the attractions. Stairs are small and twisted but thankfully for the elevator. Room was small but comfortable. We didn’t get breakfast there but in a local bakery instead. Staff was very helpful.

Leisure Family

10/10

Exceptional

05 Jan 2026

Verified traveler

All fine

Partner

10/10

Exceptional

16 Nov 2025

HANSEN

had a great stay

Leisure Partner

6/10

Pleasant

18 Oct 2025

Sue

Great location, easy to walk to from train station in Avignon Center. I had a lovely room with a view, it was very comfortable. I would have rated it higher but for several reasons:
1) when I went to check out their card reader rejected both my debit and credit card (using 2 different banks); they had NO alternate way to pay except cash, so I was forced to run to the bank to get enough cash to cover the bill just before I was scheduled to leave Avignon. This was very stressful and the ONLY place in the 6 wk I've been traveling throughout Europe where it happened. No problems with the cards themselves, just the reader.
2) there were a couple of cool nights but the heat was not yet turned on at the hotel.
3) there was no ice available at the hotel. No machine, nothing on request despite the hotel having a kitchen.

Just things for future travelers to consider.

Leisure Self

10/10

Exceptional

14 Oct 2025

Harry

Rooms were very clean and the staff were very friendly.

Leisure Partner

8/10

Excellent

11 Oct 2025

Hobart

Great location walkable to sights and restaurants, friendly and helpful staff at check in. Very clean room with nicely renovated bathroom and complimentary coffee machine. Only negative was the room was quite small, down a narrow passage and only had windows looking out on an interior stairwell and a ventilation shaft. Still a good value for the money considering the generous and tasty breakfast buffet was included in the price.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Timothy

Location on the main square was so convenient. Close to everything we wanted to see and experience

Leisure Family

10/10

Exceptional

19 Sep 2025

Ann

Location is very central to everything in Avignon. Room was comfortable and staff were first rate. We would definitely return.

10/10

Exceptional

19 Sep 2025

Johanna

Perfect location. Comfortable bed. Very clean room. Highly recommend staying here for your time in Avignon.

Leisure Partner

6/10

Pleasant

15 Sep 2025

Robert

Extremely cramped accomodations

Leisure Partner

10/10

Exceptional

07 Sep 2025

Lisa

Property close to Palais du Pape and attractions.

Leisure Partner

8/10

Excellent

05 Sep 2025

Robert

Property is in an excellent location close to restaurants and attractions. Nice and spacious with a full tub. Not a fan of the 1/2 shower door where water inevitably spills onto the floor... although seems to be the way with most hotels. AC was excellent and also appreciated the ability to open the window. Unfortunately even with a request to the hotel to review, Wifi wasn't good for most of the stay. Overall a very nice and pleasant stay.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Janice

Oh my—so quiet and lovely! I would happily stay here again!

10/10

Exceptional

05 Jun 2025

Charlotte

Really fantastic receptionist, who looked after us so well. Facilities marked down as air conditioning was broken, unfortunately

Leisure Family

10/10

Exceptional

01 Jun 2025

Jo

Being inside the palace walls is an incredible experience. Parking is a little rough as the underground parking was far from the hotel. Cobblestone roads are not easy to roll your bags. But we loved our stay there.

Leisure Family

8/10

Excellent

29 Apr 2025

Marrie

Location great, hotel good, staff great

Perfect location. Room is small but the windows from our room overlooked the square. Beds were not the most comfortable. Staff was excellent. Many stairs, there is a small lift but mornings waiting can be a challenge

Partner

6/10

Pleasant

26 Apr 2025

gERARD

AC please!

Hard to find and figure out parking. NO air conditioning! Front desk told us to open the windows, but people talking, smoking etc... made that impossible.
If you are not going to turn on the AC, don't advertise it!

Partner

10/10

Exceptional

12 Apr 2025

Mary-Martha

Planning our next stay

Our first time in Avignon was a delight! Staying at Kyriad Avignon Palais Des Papes was convenient and accessible to all the walled city had to offer. We want to come back!

Partner

10/10

Exceptional

07 Apr 2025

Lindsay

Perfect location. Great spot.

Leisure Family

10/10

Exceptional

08 Mar 2025

Jason

Nice room in a great location.

Nice hotel in a very nice area with lots of ourdoor eating and shopping. Convenient to park in La Halles parking ramp and walking. Good breakfast for 14 euro per person. Comfortable beds.

Partner

10/10

Exceptional

13 Jan 2025

Rose

The hotel's main selling point is its location, so central to everything you might need or want to visit. The staff were nice and helpful. Room was basic but for the price given the properties location it is good value for money. My only complaint would be the 20 euro charge for accessing the room one hour early.

Leisure Friends

10/10

Exceptional

04 Nov 2024

Monia

Great location in the heart of the old town, close to fun dining, sightseeing, etc.

Leisure Self

10/10

Exceptional

29 Oct 2024

Susan

Best location, 5 min walk from central train station, very clean, friendly people,
Area is great with pedestrian street and lots of restaurants, Les Halles market about 10 min walk.

10/10

Exceptional

13 Oct 2024

Nick and Sylvia

Perfect for exploring Avignon. Close to restaurants, Palais def Papes and the English Garden, Pont etc

10/10

Exceptional

12 Oct 2024

Montreau

Located in the heart of the city, this hotel serves business travelers and tourists. Private, clean and well managed.

8/10

Excellent

01 Oct 2024

Constance

I liked that the hotel was right in the center of things, easily walkable to everything. My only complaint is that my room smelled. It was hard to keep the window open, especially at night, because of mosquitos, so I felt as if I were suffocating. The smell was chemical and musky, very disturbing as if I was being asphyxiated. Otherwise, the staff were helpful and friendly and all was well!

8/10

Excellent

22 Sep 2024

Richard

Small rooms but excellent location and friendly helpful staff.

Leisure Partner

8/10

Excellent

19 Sep 2024

Rachel

Hotel in the centre of the old town, minutes walk from the palais, and restaurants.
Nice staff. Clean rooms.

8/10

Excellent

10 Aug 2024

John David

Great location for sightseeing and right on main plaza. Room was smaller than we expected. The breakfast is not worth it. About what you’d expect for that price.

Leisure Partner

10/10

Exceptional

14 Jul 2024

Jon

The breakfasts are incredible. Well worth the €11 and the staff is extremely helpful and kind.

Leisure Partner

8/10

Excellent

06 Jul 2024

Patrick Hop

Spacious and comfortable.

Leisure Partner

10/10

Exceptional

30 Jun 2024

David

The Kyriad is situated in an excellent location. It's a short walk to the Palais des Papes and the excellent Petit Palais museum, and surrounded by places to eat, drink shop and people-watch.

Leisure Partner

8/10

Excellent

18 Jun 2024

a

good hotel, only issue was having the room done before 14:00 h when we returned to the hotel

Friends_and_family Friends

10/10

Exceptional

12 Jun 2024

June A

A really clean and comfortable small room right in the middle of a lively square with lots of nice places and spaces to enjoy a drink, a meal, or an ice cream….just steps away from the Palais des Papes.

Friends_and_family Family

10/10

Exceptional

29 May 2024

Mary

Rooms are small but the hotel is lovely and in a great location. Employees were very helpful.

Partner

10/10

Exceptional

06 Apr 2024

Alan

The front desk clerk who greeted us (Sorry I can't remember her name) was amazing and pleasant. Very helpful. When you return to the hotel, if after 10 p.m. , you must enter a code to gain entry. We did not realize this and rang the bell. The lady who came to let us in seemed quite perturbed that we had bothered her. Great location and great hotel, just don't disturb the night manager!!

Leisure Partner

10/10

Exceptional

25 Feb 2024

Modupe

Clean. Great location. Great Staff.

Leisure Self

10/10

Exceptional

22 Feb 2024

Cindy

Cute hotel in a great location. It was lovely to wander the streets in the area. Staff were always friendly and the daily room cleaning superb (especially considering our stuff was spread all over the place. 😀)

Leisure Family

8/10

Excellent

21 Feb 2024

Archan

Nice small hotel. But the area little bit too quiet during weekdays

Leisure Friends

8/10

Excellent

09 Oct 2023

Ziqin

Location was great, very close to the old town. The only thing is that we thought the property comes with parking as it shown in the picture, but after we spend 5 minutes drive into the town and arrived at the hotel, we were told that only available parking was the underground parking palais des papes which the entrances is another 5 minutes driving outside the town. Good thing is that the hotel offers discount and we left our luggage at the front desk while we went for parking. Other than that I was very satisfied by the room condition, it’s very clean and has everything we needed,nexceed my expectation for a 2 star hotel.

Leisure Partner

8/10

Excellent

18 Sep 2023

cindy

Rooms were very small and beds small. Staff very friendly and breakfast was yummy and a good price

Leisure Partner

6/10

Pleasant

25 Aug 2023

Antonio

Very difficult to access, no possible to drive to and long walk from the car. Never received the confirmation of cash payment for the extras.
Central to the main attractions.

Leisure Partner

2/10

Poor

22 Jun 2023

Allen

The hotel is dishonest and cheats it's customers. It's air conditioning broke down but they did not inform me beforehand or even when I was checking in. I only found out after got to the room. I checked out immediately after asking for a refund. I was told to ask Expedia. To date, neither the hotel nor Expedia has agreed to give me a refund despite failing to provide for air conditioning as promised (it was warm as the sun cooks up the room in the day). I did not even stay past an hour and the hotel has eaten up my money for three days worth! If they had informed me beforehand that the aircon was down, I could have cancelled for free. The hotel is now lying hat they turned down the aircon to comply with some energy saving nonsense rule. They are also deleting my posts. PLEASE STAY AWAY FROM THIS DISHONEST BUSINESS UNLESS YOU WANT TO END UP LIKE ME! Wish me luck in getting my money back!

Leisure Friends

8/10

Excellent

31 May 2023

Steven

Very close to everything! Price was affordable.

Leisure

10/10

Exceptional

28 Aug 2022

Faraz

Much to my surprise this hotel is a great option if you are staying in Avignon and want to be in the center of the city. Just don't eat at any of the touristy restaurants, there are lots of great places in Avignon and the hotel can give you \"Bonne Address\". Staff is very nice, place is very clean and the breakfast was good for the price. overall great value

Business_and_leisure Family

8/10

Excellent

18 Jul 2022

Verified traveler

Central Hotel in Avignon

Overall the hotel was situated in the heart of Avignon. The room was very spacious and clean. The staff was extremely helpful. It would have been nice if my hotel room would have had some more natural light because it was facing a small courtyard.

Friends_and_family Family

10/10

Exceptional

08 May 2022

GARTH

Brilliant situation. Wonderful reception staff. Double glazed windows keep the outside noise out. Walks of the rooms however don’t do the same and we had very noisy neighbors from midnight to 1.30 am clonking around.

Leisure Partner

10/10

Exceptional

05 May 2022

Jason

Fantastic Location and Super-Helpful Staff

This hotel is not particularly impressive from the outside but once one enters the small interior, the warmth of the staff and cleanliness of the facilities forces a recalibration of the first impression. Our room was quite small but who goes to Avignon to stay in a hotel room? The location puts all the major tourist and cultural attractions within a few minutes walk yet “noise” was never a problem. Staff uniformly went well beyond what was needed. The savings on the room price allowed us to splurge on a fancier meal and other experiences. We’d certainly return.

Partner

10/10

Exceptional

30 Jan 2022

patty

Great location & price & comfort

Fabulous location! Walk straight out of train station for about 15 min & on the main square. Staff were very nice. Room was spotless! Bathroom was Perfect! All was newly renovated(?) I would stay again! Only negative: no lobby if you want to lounge. They DO have a luggage hold room & a breakfast room with terrace off of it. We stayed 1 nt but could be good for 3 nts as well. We have stayed at the mercure right past here next to the popes’ palace for 3 nts a few years ago & this was better!!

Partner

10/10

Exceptional

20 Jan 2022

Tian Chu

Efficient and helpful staff made the stay pleasant

The room though small is functional.
Lightings can be improved. All the staff at the reception are friendly, courteous and efficient. Breakast is good for a small hotel. Location is excellent.

Partner

8/10

Excellent

20 Jan 2022

Joshua

Good Hotel, Jan = Bad Time to Travel to Avignon

We enjoyed the hotel and being on the main plaza of the old town. The hotel itself was located conveniently to loads of museums and churches and the like. The hotel’s breakfast was a little underwhelming generally speaking - no real protein / meat options except bacon, coffee machine could have used some instructions on how to use it. Tried 3 ways the first morning before figuring it out, mostly because I hadn’t seen coffee pods like that before. Hotel bathroom was nice, bed was comfortable. Clean all the way around.

The big issue was that we travelled in January. We only stayed 2 of our 4 scheduled nights, moving to Paris 2 days early. So much of the city and museums and churches was just closed or had limited accessibility, probably because we were traveling out of season. I don’t blame anyone or anything for this, it just made it hard. Also, it was excessively windy in Avignon - none of the research we did beforehand indicated that the Mistral - the north wind - was so rough. We had one day that was 45F / 7C but with 24mph winds. It was NOT fun. The next day was similar temp but 18mph winds and it was better but not by a whole lot.

Partner

8/10

Excellent

29 Dec 2021

Marijane

Great location. Room was fine. Housekeeping came very late but I think they are understaffed. Wish they used real eggs instead of nasty powdered ones at breakfast.

Leisure Family

10/10

Exceptional

08 Nov 2021

Karl

Near everything. Definitely will stay here again.

The staff is amazing in this place. Very respectful and professional. The reception is very easy to talk to. They also gave recommendations. Thank you for an excellent stay.

Partner

8/10

Excellent

24 Oct 2021

Margie

Happy in Avignon.

Very nice hotel with elevator. Breakfast was good. Yummy pastries. Was hard to get in for late checkin. Attendant was probably on break. Can’t get in door to reception unless someone is at desk. Location is in excellent.

Only complaint is that our shower drain was backing up. Slow draining. Did not complain because only stayed one night.
Got a room overlooking the square. That was nice

Friends_and_family Friends

6/10

Pleasant

13 Oct 2021

Cecilia

I was given a room without a view, actually facing a wall. The room was quite small. And there was no water available in thew room that was free and there was no amenity to have free access to drinkable water in the hotel

Leisure

10/10

Exceptional

05 Oct 2021

Marianne

Our twin room was bigger than typical. The receptionist was extremely helpful. Would return.

Leisure Friends

10/10

Exceptional

01 Oct 2021

Laurent

Center of everything

Absolutely as advertised. The Palais Des Papes is the main attraction and Kyriad is right next door. Pleasant, charming small hotel, small room but totally adequate. Good restaurants right in front. Would stay again. Convenient safe parking at Mecure Centre in front of Palais. Closely follow your GPS to find.

Partner

6/10

Pleasant

30 Sep 2021

Pam

Location perfect, property a bit outdated, wifi unusable

Leisure Self

8/10

Excellent

28 Sep 2021

Jacqueline

Close to the Palais des Papes

Good choice if you want to be in the historic part of the town

Partner

8/10

Excellent

18 Sep 2021

Dennis

Very Good Value

The hotel is in a fabulous location with many restaurants and stores nearby. It is close to the historic sites. The room although small is nicely laid out with all the convenience you are looking for. The staff is very friendly and overall the hotel is a very good value. The only negative is the parking is off site paid parking and a distance away which made bringing the luggage a problem. For a one night stay we paid an additional $14 euros to park and had to make two trips from the garage to bring our luggage across a rocky road. Absent that it was an excellent stay.

Partner

10/10

Exceptional

28 Jul 2021

Chia Hsuan

Super good

G

Self

8/10

Excellent

20 Jul 2021

Debra

Central and convenient comfortable

Very nice. Every convenience in a compact room.

Partner

10/10

Exceptional

14 Jul 2021

Gáspár

Great find smack in the centre of Avignon

Excellent location, friendly hotel with tiny rooms. Quiet despite central location

Partner

6/10

Pleasant

11 Aug 2020

Verified traveler

Convenient location hotel

Room is clean however the building is very old, so thr air con not strong enough. And if u turn on max, its noisy. And going down cannot use elevator becoz too old

Friends_and_family Friends

10/10

Exceptional

12 Nov 2019

Andrea

Great stay, comfortable bed and very clean. We did not have breakfast so cannot comment on that. Very central. Great value for money.

Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

Location and hospitality. Helpful and friendly staff

Leisure Self

2/10

Poor

25 Oct 2019

Verified traveler

terrible smell in room and noisy - left early

When we checked in to the room there was a terrible sewerage like smell in the bathroom, we hoped just from the previous occupants and that it would go away. It did not. The smell was so bad and overwhelming it was pretty unpleasant to use the bathroom at all and also had spread to the room itself so made the overall stay quite revolting. Very disappointing that hotel staff let guests occupy this room when there was clearly something wrong with the bathroom - either the drains or the toilet required an extensive clean. The smell was constant the entire stay which we ended up leaving early (left after 2 nights instead of 3). The bathroom walls were also very dirty with brown splatters and the shower was not fully screened so the bathroom floor would get covered in water. Only provided a very small bath mat, and no extra towels to dry the floor either. The room was very noisy - located just behind the breakfast room and hotel laundry so lots of banging, slamming doors and noise. Also the hotel uses a noisy doorbell for after hours entry which we could hear from our room - why not give guests a key to the front door or use a code system so that guests aren’t disturbed! Overall this was a terrible stay and the disgusting smell resulted in us checking out early. Would not recommend!

Partner

10/10

Exceptional

18 Sep 2019

Rosanna

Great stay

Wonderful service and breakfast. Good location. Close to all attractions. Will recommend to a friend.

Partner

10/10

Exceptional

09 Sep 2019

Verified traveler

Staff was extremely friendly. I left my sunglass clipped at reception desk at check out and five minutes later I had an email from them. Breakfast in hotel was convenient and reasonable price. Eggs and sausage were included along with yogurt.

Leisure

10/10

Exceptional

12 Aug 2019

Verified traveler

Great location, friendly and accommodating staff, comfortable memory foam pillows

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

Staff very polite and helpful. Room clean and comfortable. Excellent location

Leisure Partner

10/10

Exceptional

28 Jul 2019

Amber

Fantastic

Only stayed here one night, but it was great! The location can’t be beat; it’s in the middle of it all and extremely walkable. The room is a little small but was more than adequate for the two of us. Bathroom and shower was good. The bed was VERY comfortable! Had a great sleep. The included breakfast was very good as was the service. Would definitely stay here again!

Partner

10/10

Exceptional

01 Jul 2019

Laurie

We very much enjoyed our stay at this hotel.

Partner

10/10

Exceptional

27 May 2019

Verified traveler

Small but super clean. Excellent location. Definitely recommend to other travelers.

Friends_and_family Partner

8/10

Excellent

13 May 2019

Verified traveler

The hotel is really central, right in the middle of the square. Close to many restaurants and a couple of beautiful parks.

Leisure Partner

6/10

Pleasant

17 Apr 2019

Verified traveler

Good location
Poor communication at check in. We bad a double bed room and they stuck a opened cot in the room as they didn't have space to put it. Our
room became their storage locker. They did not remove the bed when we requested it. Told us we have to wait till there is space i another room.

Leisure Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

Amazing hotel

Located in the heart of the city centre, staff very friendly and recommended a lovely restaurant.

Friends

4/10

Poor

08 Mar 2019

Verified traveler

they did not honor our confirmed reservation! said they should have contacted us beforehand. It was booked 3 months in advance.

10/10

Exceptional

27 Jan 2019

Verified traveler

Kyriad Avignon Palais des Papes is prime location! Looks out directly on the central square.
The staff were AMAZING! Super friendly and helpful!
My friend became ill on Christmas day and the person at the front desk took the time to find for me a pharmacy that was open so that I could get some medicine.
My second Christmas at this hotel and I love it!

Leisure Friends

10/10

Exceptional

17 Jan 2019

Verified traveler

Great location,clean, cozy breakfast room, very comfortable.
Very reasonable!

Leisure Family

10/10

Exceptional

07 Nov 2018

K

The location was great and the room was clean and big.

10/10

Exceptional

16 Sep 2018

anonymous

The hotel has thought to everything to make their guests super-comfortable with Grohe toilet & sink, small fridge in room, free H20 bottle everyday, coffee/tea service in room, comfy bed. My advice to future guests, ask front desk on reservation and every morning to have housekeeping close curtain and leave your air conditioning settings untouched if you get #54 because it's like a sauna when you come in in the evening if these are not done. You can use this hotel to explore Provence.

8/10

Excellent

19 Aug 2018

Giuliana

The position is excellent. The lights in the room are very dim.

10/10

Exceptional

09 Aug 2018

Verified traveler

Great location, and friendly staff.

8/10

Excellent

29 Jul 2018

Suzana

Comfy bed on the central square

The bed was extremely comfortable.

Partner

10/10

Exceptional

11 Jul 2018

Verified traveler

Great for the price

It was a great stay for the price. Excellent location for only being in town one day. Nothing fancy or architecturally significant, but perfectly clean and comfortable. Would stay there again.

Friends

10/10

Exceptional

02 Jul 2018

rene

Great location,friendly staff \n

Nice welcome, clean room,breakfast ok would use again

10/10

Exceptional

10 Jun 2018

Christine

Can’t be faulted for the price

Very convenient. 10 min walk at the most from the station. Right in the centre of things. Our room had been recently renovated and everything was new and clean. Reception staff pleasant and helpful and spoke good English.

Partner

6/10

Pleasant

06 Jun 2018

Linda

Good location but this hotel is very tight on space.

Family

10/10

Exceptional

16 May 2018

Verified traveler

Location