Name: Hotel d'Europe
Address: Place Crillon, 12, Avignon, 84000, FR

10/10

Exceptional

05 Jul 2026

Thomas

Wonderful hotel, location, staff! We travel a lot. The hotel exceeded our expectations

10/10

Exceptional

02 Jul 2026

Sheila

Staff was very helpful and kind. Hotel was perfect!

Family

8/10

Excellent

01 Jul 2026

Kelly

Loved the hotel. It is in a good spot for what we needed, beautiful property with very interesting history. Loved the courtyard and the staff were amazing. Do not pay for the breakfast. It was mediocre at best and was 30 a person. Very sad about that. Other than the bad breakfast, it was wonderful. I would stay again.

Partner

10/10

Exceptional

30 Jun 2026

Gary

Great spacious room, even by American standards. Great location in the old city which means very walkable to everything. Did not have dinner but room service snacks and breakfast were very good. Personalized service near 5 stars but at a much lower price. Staff went out of their way to personally notice you and be helpful. Great authentic ambiance befitting a traditional French luxury hotel. Overall wood stay again!

Partner

10/10

Exceptional

26 Jun 2026

Vivian

Our room was gorgeous and spacious. The bathroom was very spacious as well. We enjoyed the reservations made by the staff. The bell staff was friendly and very helpful overall. The valet parking was extremely helpful given the location. We enjoyed the experience overall including breakfast and the bar. We appreciated the AC given the heat wave at the time. We would definitely recommend this hotel given the fantastic hospitality and location.

Partner

8/10

Excellent

25 Jun 2026

Karen

Air conditioning in room was insufficient. Breakfast was good.

Family

10/10

Exceptional

17 Jun 2026

jeffrey

It was a wonderful historic hotel with many excellent staff caring for our every need. The restaurant 5 star with delicious creations. Breakfast staff helpful and some excellent choices to eat before we set off for our day. Mathilde was wonderful and not only looked after our food choices but also gave us a few destination suggestions. From here it is a short trip to Pont de Gard where we swam below a Roman bridge also Gordes and Isle le Sorgue. Hope to return.

Partner

6/10

Pleasant

15 Jun 2026

Frank Qiang

no bathtub. the mattress is terrible as motel.

8/10

Excellent

06 Jun 2026

Joan

This hotel is in an excellent location, just inside the city walls. It is easy to walk to restaurants and places of interest. Our room was small, but clean and comfortable. The hotel grounds are lovely. We were joining a river cruise and our boat was an easy 10-minute walk away.

Partner

10/10

Exceptional

04 Jun 2026

Karen

Beautiful hotel and great location

Friends_and_family Friends

10/10

Exceptional

29 May 2026

David

Great location and staff very friendly

Family

10/10

Exceptional

28 May 2026

Sandeep

Great small village experience

10/10

Exceptional

28 May 2026

Mark

Wonderful stay. Very comfortable and quiet room. The entire hotel definitely exuded five star quality. The valet parking was very convenient and stress free.

Partner

10/10

Exceptional

28 May 2026

Eleonora

Amazing property in perfect condition!

Partner

10/10

Exceptional

22 May 2026

Mehdi

Great suite with a full view of the Palais des Papes and a very cosy outdoor area
Staff was super helpful at valet and restaurant.

Partner

10/10

Exceptional

22 May 2026

Julie

We had a wonderful stay in this lovely historic hotel. The staff was amazing and our room was large and comfortable.
The hotel was perfect to explore Avignon and the countryside.

Partner

8/10

Excellent

18 May 2026

Sylvie

Situation idéale pour se promener sans voiture

Partner

8/10

Excellent

15 May 2026

Philip

The hotel is very beautiful and upscale, the staff were extremely pleasant and nice. The lobby, bar and dining room were beautifully kept. The room was spacious and beautiful. Tje entrance grounds were very pretty. We only had the following issues that in our opinion can be improved:
Hot water in the shower: on first day it was lukewarm, they fixed it so was fine on days 2 and 3 but not so much on day 4.
Shower: the part that controls the angle of the shower head (handheld) was loose so water only came straight down so one had to stand very close to the knobs.
Toilet: the toilet seat had some stains that seemed were due to passage of time, regardless it was not pleasant.
Bathroom sinks: the porcelains in both sinks had a few chips that made the sinks look like they were not clean.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Constance

Staff, food and rooms were all lovely

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Patrick

Breakfast was lovely, staff very friendly and helpful, room very spacious and beautiful

Partner

8/10

Excellent

07 May 2026

jonathan

This is a lovely hotel with a wonderful staff and rooms that are comfortable and well appointed. The only problem with the hotel and it is not insignificant is that directly across the street is a loud and all-night cafe which gets louder and louder as the night goes on as the patrons get drunker and drunker. Nights can be very noisy.

Partner

10/10

Exceptional

05 May 2026

Ludovic

yes

10/10

Exceptional

18 Apr 2026

mary

Everything was perfect - check menu before you have dinner - what is posted online is different from restaurant menus - my husband and I got 2 different menus at dinner - we went elsewhere - town square has many options
The staff is great!!!

Partner

10/10

Exceptional

18 Apr 2026

Debra

Extensive buffet each day but expensive.

Partner

10/10

Exceptional

17 Apr 2026

JASON

Fancy, great location. Restaurant at patio is really incredible.

Self

10/10

Exceptional

12 Apr 2026

William

Didn’t have the opportunity to enjoy the breakfast, but the selection of wines available at the bar were fabulous.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Prune

Beautiful hotel, lovely staff and fabulous room. Heavily recommend

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Pascal

Tout était parfait.
Personnel très sympathique, hôtel calme et reposant. Souper au restaurant magnifique.
Merci.

Partner

8/10

Excellent

31 Mar 2026

Ricky

Hôtel d’Europe is a beautiful, historic property ideally located within the walls of Avignon, just steps from the Palais des Papes. The location is ideal for exploring the city, with everything easily accessible on foot.

The staff truly stands out. Every interaction was warm, attentive, and welcoming, creating a level of service that elevates the entire experience. The hotel embraces its history, offering classic charm while still providing thoughtful modern comforts.

While I did not dine at the Michelin-starred restaurant, having that level of dining available on-site is a great feature for guests who want that experience without leaving the hotel.

The bar is excellent and was a highlight of the stay. The bartenders were engaging, skilled, and clearly take pride in what they do.

The rooms are well-appointed with all the expected amenities—coffee, tea, robes, and a full range of bath essentials—making for a comfortable stay.

The only drawback was a significant issue on the first night: there was no hot water, and the shower was freezing. After a long day of travel, this was not a great way to start the stay.

Overall, Hôtel d’Europe delivers on service, location, and atmosphere, with one notable issue that impacted the first impression.

Partner

10/10

Exceptional

30 Mar 2026

Soeren

Beautiful hotel, fantastic staff and a great breakfast with highest quality ingredients. Great attention to detail. Highly recommend.

Partner

10/10

Exceptional

29 Mar 2026

Alexander

Beautiful and elegant hotel close to everything, we loved our stay and would highly recommend this property.

Partner

10/10

Exceptional

27 Mar 2026

John F Bittner

Beautiful rooms and public spaces. Great location.
Nice staff.

Partner

10/10

Exceptional

27 Mar 2026

Mara

Clean room

10/10

Exceptional

04 Feb 2026

Prakash

Clean and spacious room, and very nice breakfast

2/10

Poor

28 Jan 2026

marc

Terrible stay. Our room didn't have heat despite the windstorm and frigid temperatures. The in-room fridge didn't work. And the wifi didn't work either. Nothing about our room or experience suggests this is more than a 2-star hotel. Very disappointed.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Ronald

Beautiful hotel and room! Loved it

Leisure Family

10/10

Exceptional

11 Dec 2025

Eduardo R.

La chambre etait tres popre. Touts les employes on este tres, tres polies, toujours disponibles por nous aider. C est in Des meilleurs hotels ou je sois jamais descendu
Un excellent petit dejeuner. Un tres bon bar. Merci

10/10

Exceptional

04 Nov 2025

Linda

Our stay at Hotel d'Europe in March, 2025 was wonderful. The hotel was in an ideal location, the room was spotless and offered all the necessary amenities, and the staff was kind, courteous and knowledgeable with all of our questions. Would definitely stay again!

Leisure Friends

10/10

Exceptional

03 Nov 2025

James

When you think about the fact that Napoleon was a frequent visitor here, two things come to mind. It is a little old ;-) and it has a great location. It was well built and quiet with a very helpful team to make you stay so pleasant that you just don’t want to leave.

Leisure Family

10/10

Exceptional

12 Oct 2025

Theresa

Historic elegant charm on a great location. Wifi in room is slow but okay in lobby. Super welcoming staff and beautiful buffet breakfast.

Leisure

10/10

Exceptional

05 Oct 2025

EDDY ROBERTO

Beautiful property and great location

Leisure Family

10/10

Exceptional

30 Sep 2025

Richard

Old world charm in a beautiful city, Avignon France!

Leisure Partner

10/10

Exceptional

28 Sep 2025

Cynthia

We loved the classic style, comfort and wonderful staff at this hotel.

10/10

Exceptional

20 Sep 2025

Thornton

Lovely property. Nicely appointed room.

Leisure Partner

8/10

Excellent

19 Sep 2025

Susan

The location is fantastic. It is a little overpriced.

Leisure Friends

10/10

Exceptional

13 Sep 2025

Jonathan

Another wonderful stay

We have stayed at the hotel many times. We keep coming back as we love the ambience, the service and its wonderful history. I would particularly like to mention the front desk this year as they were incredibly helpful on a number of occasions

Partner

10/10

Exceptional

13 Sep 2025

Susana

This hotel oozes charm and old world refinements. Location is prime, parking is valet which is absolutely a must given that there is not even a spot to unload the luggage. The elegant room was a comfortable size, the bathroom was wonderfully expansive and modern; the bedroom windows open to a lovely courtyard. The restaurant is in the most beautiful lush courtyard. The staff was impeccable. I would not hesitate in staying here again.

Business Friends

10/10

Exceptional

10 Sep 2025

Darrell

Very clean and quiet inside the city walls. Close to the Papal Palace and lots of dining and shopping opportunities.
Staff was very friendly and helpful as well.

Leisure Partner

10/10

Exceptional

02 Sep 2025

john

Fantastic 5 star hotel in Avignon

A fantastic hotel in Avignon. A perfect location for exploring the city and access to shops and restaurants. The rooms were great and very comfortable. The staff was very helpful. In particular, Soria was extremely friendly and give us some great restaurant recommendations. And thanks to Martin for letting us back into the hotel at 1 AM. Would definitely recommend.

Partner

10/10

Exceptional

29 Aug 2025

David

Spectacular over all!

10/10

Exceptional

25 Aug 2025

Paul

Friendly staffs. Beautiful lobby.

Leisure Partner

8/10

Excellent

19 Aug 2025

Jane M.

This property was very lovely, walkable surroundings, easy to get to the train station, comfortable. Hood hotel!

Leisure Family

10/10

Exceptional

07 Aug 2025

Georg

Marvelous experience

What a hotel. Long history with high luxury and many prominent guests. It is a quiret hotel where you can bee relaxed from day one. Marvelous breakfast. Unfortunately the restaurant had closed during our stay, so we must come back another time.

Partner

8/10

Excellent

23 Jul 2025

Mourad

To start what really makes this property unique is the staff they are very friendly and willing to help. I had an issue with the WIFI as I needed to join a zoom call for a work emergency and the wifi in the room was sooo bad - inexistant- called the reception and they offered to change the room rightaway, unfortunately the other room had the same issue but I do appreciate how reactive they were. Beside, the property is very nice.
The only thing I really didn't appreciate is the wifi, and very limited food options at the bar, beside, its a lovely place

Leisure

10/10

Exceptional

19 Jul 2025

andres

Beautiful property

Leisure Partner

10/10

Exceptional

16 Jul 2025

Ernst

This hotel is living history. It is delightful in every way.

Leisure Partner

8/10

Excellent

08 Jul 2025

Catalina

Great location!

Leisure Family

10/10

Exceptional

06 Jul 2025

Michele

This is a beautiful property with excellent service and staff. Breakfast buffet was simple but good. Very convenient location for getting around Avignon. Would highly recommend.

Leisure Family

10/10

Exceptional

25 Jun 2025

Doug

Excellent location, walking distance to all the key sites. Quiet, comfortable hotel. Friendly, helpful staff.

10/10

Exceptional

24 Jun 2025

Hilda

Front desk staff went above and beyond to make restaurant recommendations as well as day trip recommendations and neither disappointed. The hotel itself is luxurious, comfortable, and centrally located yet quiet. We would definitely stay here again!

Leisure Partner

4/10

Poor

18 Jun 2025

Nick

We were in room 115. It is a large room but the decor is hideous and it probably hasn’t been upgraded since Napoleon visited. The room smelt strongly of disinfectant when we arrived which when it dispersed left a drain smell. I suspect this is a constant problem. If you are allocated this room then ask to change.
The breakfast was poor. It was a buffet but meagre. There was no milk for the cereal.
That said the courtyard is good. The restaurant was closed the night we stayed (Monday) but the bar was open and the girl who served us was very helpful and got us some food.
It’s a pity because it’s in a good position and could be great.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Cheryl

Loved this hotel. Spent 5 nights here this past week with my daughter. All the staff are amazing! Arrived late and very dirty from hiking and the check in was so fast and friendly, they took care of parking my car and I was so grateful to be in my room showering within minutes. Breakfast on the terrace is lovely especially if you enjoy watching all the little birds. I would stay here again in a heartbeat. Cant say enough about how great the staff are.

Leisure Family

10/10

Exceptional

07 Jun 2025

Neil

.

10/10

Exceptional

29 May 2025

Verified traveler

Full of historic charm, highly recommend

Really special place! Feels super historic/authentic while having a fun, whimsical amount of French kitsch. Feels like a members-only club. Bathrooms are particularly lovely, beds are comfortable, lots of closet space, and the staff is really friendly. Be weary that breakfast often isn't included in your rate and the wifi was a little slow for us. Although this was no bother - the only downside is that we didn't see the ghost of Napoleon, a former hotel guest ;)

10/10

Exceptional

26 May 2025

Daniel

Would struggle to find critism. Particulary enjoyed small plaza at entrance, and for quite location offset from Palace de Pape. Superior room worth the cost.

Leisure Partner

10/10

Exceptional

25 May 2025

Daniel

Venerable but appropriate for hotel thst hosted Napoleon I.

Leisure Partner

10/10

Exceptional

15 May 2025

Hongda

Unique experience, feels like travel back to the 20 th century.

10/10

Exceptional

12 May 2025

Alan

A Wonderful Place to Stay in Avignon

This is a wonderful old hotel with a great history, located just inside the walls of old Avignon. The service was exceptional with an array of very helpful staff. Breakfast was lovely as was dinner in the courtyard of the hotel. The location made for easy walking within the old city, and was also easy to exit the city with our rental car to visit other towns in Provence.

Partner

10/10

Exceptional

12 May 2025

DEBORAH

Felt like a princess…it was perfect!!!

Leisure Friends

10/10

Exceptional

12 May 2025

Chantal

J’ai été très surprise d’apprendre que la seule langue pratiquée à Avignon était l’anglais. Ayant un master en anglais, cela me convient quand je vais à Londres, mais pas en France.

Self

10/10

Exceptional

08 May 2025

John

This beautiful old property is within the walls of Avignon. Walking distance to all the restaurants and attractions. The property was well kept and the staff was superb!

Business_and_leisure

4/10

Poor

01 May 2025

Edgar

The hotel itself has undeniable charm—an elegant, old-style luxury with a lot of character. Our room was particularly spacious and included a cute little balcony. The location is also excellent: perfectly situated to explore Avignon on foot.

However, our overall experience was unfortunately marred by a serious lack of consideration for guests’ comfort. We paid around €460 for the night, expecting a restful and high-end stay. Instead, on the morning of May 1st— a public holiday—we were woken up at 9 a.m. (possibly even earlier) by what can only be described as construction-site noise: loud banging, metal being cut, and heavy machinery sounds. When I opened the window, I could see that the noise was coming from some sort of renovation or construction work within the hotel itself.

We eventually got up and decided to check out earlier than planned. During check-out, the receptionist politely asked how our stay had been, and I responded honestly, expressing that it was unacceptable to disturb guests with such intense noise at that hour, especially on a holiday morning. Her response was quite dismissive—she mentioned they were “installing mirrors or something like that”—and proceeded to charge me an additional €26.60 for the use of the parking without acknowledging the inconvenience we experienced.

10/10

Exceptional

25 Apr 2025

Aleksandr

Nice location, easy walking distance to all main attractions in the old town. Great restaurant- don’t discount it - it’s a must experience. Very friendly reception staff and prompt valet parking.

Leisure Family

6/10

Pleasant

24 Apr 2025

Amy

On check-in, we were escorted to a room and we started unpacking. The receptionist later knocked and told us we had to be moved to a different room, as she made a mistake. We then had to repack and move everything ourselves to a lower tier room. Despite many rooms of both tiers being empty, they insisted on moving us. It was rude and we do not recommend this establishment.

Leisure Partner

8/10

Excellent

20 Apr 2025

Robert

Restaurant lost its Michelin star and it was clear why. Food was good, service not so much. Front desk and concierge staff was excellent.

Leisure

6/10

Pleasant

18 Apr 2025

Roger

Our stay was ok. Not sure of the 5 star rating. The breakfast was very average. We found the neighborhood to be loud. The room was stuffy and warm. We were told it was a transitional time and that air conditioning was not available for this season. Didn’t seem like a premium experience.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2025

Holly

Had an amazing stay! The hotel was comfortable, clean, and full of charm. The staff went above and beyond—especially Patrick at the front, who was incredibly helpful and friendly throughout our visit. Would definitely recommend this place to other travelers looking for a warm and welcoming stay!

Business Partner

10/10

Exceptional

11 Apr 2025

Denise

Excellent location. Close to everything that we needed to get to. Lovely courtyard in the hotel. Room we had was big and spacious - more than big enough for the two of us. Would recommend staying here.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Hadi

The artistic look, the garden and the immense care of the entire staff , the breakfast choice.
The chocolat chaud, the cleaneliness of the room and premises
Everything had to be praised and nothing
To be criticized.
And that is the only thing which bothers me.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Santosh Kumar

We enjoyed our stay very much

10/10

Exceptional

23 Mar 2025

Jun

Overall our experience was pleasant. The hotel was a little old and needs to be upgraded.

Leisure Family

10/10

Exceptional

19 Mar 2025

rachel

Very nice hotel, very comfortable bed, good location.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Anthony

This historic property has large, comfortable rooms, serves a nice breakfast, and has a relaxing bar for an evening glass of wine. I didn’t try the hotel restaurant, but I did have a spectacular meal at a Michelin starred restaurant, Pollen, just around the corner.

Leisure Self

10/10

Exceptional

30 Dec 2024

John

This is by far my favorite place to stay in Avignon!

Business_and_leisure Family

10/10

Exceptional

10 Dec 2024

Angela

Absolutely amazing place

Our stay was amazing!Staff is so friendly and professional!Food at the Restorant is above and beyond!We will definitely recommend this place to our friend and family .

Partner

10/10

Exceptional

22 Nov 2024

David

Beautiful historic property in excellent condition. Excellent breakfast, super location. Only problem is noise on the side of the hotel facing the courtyard and bar. Could not sleep until the bar shut down our first night. Staff conveniently allowed us to move to a room on the other side of the hotel. No noise problem on that side.

Leisure Partner

10/10

Exceptional

17 Nov 2024

paulette

Beautiful, great staff, conveniently located

10/10

Exceptional

27 Oct 2024

Santiago

Not quite at night outside on the streets

Business_and_leisure

10/10

Exceptional

16 Oct 2024

Michael

Outstanding in every way!

Absolutely magnificent in every way! First rate in all adpects. Would definitely come back! Service was outstanding and the room was beautifully appointed.

Partner

10/10

Exceptional

02 Oct 2024

Scott

Place was great location, the hotel was beautiful and the staff were wonderful.

10/10

Exceptional

24 Sep 2024

valerie

great experience

very charming old hotel with all modern conveniences

Partner

10/10

Exceptional

22 Sep 2024

Jeffrey

Great location. Staff couldn’t be nicer. Room had great view of Palace.

10/10

Exceptional

20 Sep 2024

Jeff

Fabulous Hotel. Wonderful location, great team of employees, Xavier in the bar was amazing and dinner was excellent in the hotel restaurant.

10/10

Exceptional

18 Sep 2024

stephen

Another wonderful experience’

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Glenn

Elegant property with an excellent location. Highly recommended.

10/10

Exceptional

01 Sep 2024

Beth

Charming hotel

Charming hotel! Centrally located and can walk anywhere. Lovely breakfast!

Friends_and_family Friends

8/10

Excellent

15 Aug 2024

Rosemarie

Dinner was a challenge since the staff did not understand English

Partner

10/10

Exceptional

07 Aug 2024

Vera

Excellent service

Leisure Family

10/10

Exceptional

06 Aug 2024

Diego

Beautiful hotel with clean, spacious rooms and excellent service. Location is perfect to walk around the city center and conveniently get to the main attractions of Avignon. Grateful to the front desk staff that were extremely nice and helpful. Would definitely go back.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Matthew

I think Napoleon stayed here…good enough for him, good enough for me ;)