Bristol Avignon

France , Avignon
AVIGNON, Cours Jean Jaurès, 44
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100 reviews shown

6/10

Pleasant

13 Feb 2026

Sergio

Good old fashioned hotel refitted with tastefully. Close to station and cit6 centre. Room was on small size but ok for fw days. Bath was too hight and hard to step out plus bathroom windows were still the old one and could not open. Not ideal for sunny days. Breakfast was good but could not see the point in pancakes if served cold. Ceiling in conservatory / breakfast room was peeling off and needed clenaning.

Partner

10/10

Exceptional

04 Feb 2026

Julien

Le professionnalisme du personnel

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Sylvain

Le petit déjeuner était parfait, laissant le choix avec ou sans gluten et lactose et avec en prime un personnel très agréable au service

Partner

8/10

Excellent

06 Nov 2025

Nadine

Chambre petite et donnant sur u mne cour. C'est le sort des personnes voyageant en solo.

Self

10/10

Exceptional

26 Oct 2025

Stephen

Room was very well designed for sleeping. Nice and clean with very functional bathroom. Staff was very helpful, efficient and friendly.

10/10

Exceptional

17 Oct 2025

Mark

Staff was friendly. Room was clean. Location was perfect!

Leisure Family

10/10

Exceptional

15 Oct 2025

Teresa

Staff wonderful. Room comfortable

Friends_and_family Friends

8/10

Excellent

07 Oct 2025

Arman

very good location, older hotel but the staff are excellent and helpful

8/10

Excellent

06 Oct 2025

Bengt

Utmärkt hotell i bra läge, rent, bra frukost.

Partner

10/10

Exceptional

27 Sep 2025

Lynn

Staff was very nice and accommodating. We were able to check out early but leave our bags at the front desk so that we could tour the Palace of the Popes before our train ride! Location is super-5 minute walk to Avignon Centre train station

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Collette

From checkin to check out the staff were friendly and very helpful. The hotel is very pretty and clean. They really take massive pride in your experience. Breakfast had something for everyone. The bed was very comfortable and room well laid out. I can’t say enough about this experience which was wonderful. Highly recommend!!!

Leisure Partner

2/10

Poor

24 Sep 2025

Elizabeth

The room smelled like sewage backup. One of the 4 days during our stay, there was no hot water. The in-room safe did not work.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Peter

Location

10/10

Exceptional

16 Sep 2025

Helen

This hotel is close to the train station and the city center. The rooms are nice, and it is close to everything without being too noisy. Highly recommend.

Leisure Family

6/10

Pleasant

15 Sep 2025

Chris

The hotel looked much nicer in photos. The style was great minus the condition of the entire place. It was very cheaply redone, just a new paint job/wallpaper, and newer but very cheap and poorly styled rooms. The bathroom was the worst part given the sloped floor which has clearly led to water damage all along the baseboards which were peeling off and crumbling apart. Same thing for baseboards in the room actually, and the floor panels were popping up as well.

Leisure Partner

4/10

Poor

08 Sep 2025

bad smell from bathroom, fly, mosquito in room

Leisure Family

10/10

Exceptional

29 Aug 2025

Adriana

Service was great.

Leisure Family

8/10

Excellent

24 Aug 2025

Ben

We only spent a night but it was very comfortable. The only thing was that there was not a kettle in the room

10/10

Exceptional

22 Aug 2025

Adriana

Excelent service

10/10

Exceptional

21 Aug 2025

Malina-Elena

Very good location. Close to a parking garage. The rooms were clean, cozy and the bed very comfortable.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Ken

Exceptional hotel, great location, great price, stylish... highly recommend

8/10

Excellent

04 Aug 2025

Victor

Very well-located hotel, very close to the train, and very clean. The only issue is that the shower is quite high for elderly people.

Leisure Family

8/10

Excellent

03 Aug 2025

Hyun Joo

Convenient location close to main town and train station. Lots of restaurants and theaters. We came during the Avignon Festival so it was fun.

Business_and_leisure Friends

10/10

Exceptional

24 Jul 2025

Nancy

Beautiful historical property

Leisure Family

4/10

Poor

21 Jul 2025

Judith

Do NOT book this hotel if customer service is key

If location is your primary objective in Avignon, this hotel works. If you want customer service and clean accommodations, this is NOT IT. We originally booked for three nights, paid ahead of stay, and because we could not get a train back to Brussels on the last day, we had to reduce our stay to two nights. We inquired about a refund for the one night weeks ahead of the trip and heard nothing from the hotel. During our stay, upon entering the room, the small was horrible. Giving them the benefit of the doubt, we didn't report it. The next day, upon returning from a tour, it was unbearable (sewer aroma). We called the front desk. A young man appeared with a spray bottle and confirmed the smell. He offered to move us but they were booked. I asked about the refund for the third night and we would stay in the room. He said yes and would leave a note about the room conditions. Needless to say, the woman at the front desk said they didn't do anything like that and would not even discuss. Handle it via email, she said. I did, and still no response. The photos of the hotel (lobby, bar, entrance) are real. I paid $1300.00 for two nights (three night booking)at a hotel that would not even discuss issues. Terrible customer service. This is one reason (for cancellations) I use Hotels.com. Now, I'm reconsidering this as well.

Partner

10/10

Exceptional

20 Jul 2025

Yanfei

Lovely Stay

Booked two rooms - one for myself, one for my parents. They were in the same category. My room was a fine size. My parents’ was even better - there was even a little foyer and the bathroom was big.

No restaurant (except for breakfast) and no one ever manned the bar. But there’s a restaurant right next door that’s open late, with delicious drinks (including mocktails).

Staff were friendly and let me practice my French on them.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Richard

Great staff and location

Leisure Family

10/10

Exceptional

01 Jul 2025

Aminder

Very friendly staff. Good rooms, great access to the city

10/10

Exceptional

25 Jun 2025

Steven

Great central location

Partner

10/10

Exceptional

18 Jun 2025

Alan

Excellent location for the train station. Hotel was great clean and friendly.

Leisure Friends

10/10

Exceptional

17 Jun 2025

Michael

Great location in town and very helpful service

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Lisa

Conveniently located, staff friendly and helpful, room rather basic…

Leisure Friends

10/10

Exceptional

15 Jun 2025

Bonita

Great hotel in a great location. It was a 2 minute walk from the train station and less than a 2 minute walk to the place that all the tours picked up at. The rooms (2 of them) were right next to each other, were spacious, had comfortable beds, and they were super quiet. The breakfast was good and we really appreciated the lemon water and croissants that were available all day.

Leisure Family

6/10

Pleasant

10 Jun 2025

mimi

Very Mediocre service

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

ANTONY

A terrific hotel, well located for Avignon centre and its attractions. Unfortunately the Main Street was spoiled by aggressive homeless people shouting, fighting and begging outside the nearby Monoprix supermarket.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Darcy

The hotel was very nice with the feeling of the 1920’s or 30’s. The room had everything we needed for a two night stay in Avignon and was in an excellent location. The whole old town was easily walkable and we were able to explore and find lots of excellent dining nearby. The included breakfast was nice as well. The room was missing a blackout curtain on one of the windows but the window faced a narrow courtyard with no neighbouring windows able to see in so it wasn’t a big deal.

Leisure

6/10

Pleasant

31 May 2025

Leslie

Let down by the room

Good points
1. friendly staff
2. Location
3. Breakfast
4. Cleaning
Poor
1. Stayed in room I and subject to constant noise from a pump/compressor above a grill in the ceiling by door to room. We measured its regularity and noise level. Each time it only “pumped” which lasted 4/5 seconds. Measured on phone app was 45/55db. Overnight this was approximately every 30/50 minutes (we timed irregularity- because we could sleep as kept being awoken by the noise). In the mornings it was much more regular and as little as 3/5 minutes apart.
2. Cracked shower tray, poorly repaired and stained. Seemed to be leak making puddle under basin.
3. Room generally looked tired and in need of refresh.

Partner

8/10

Excellent

22 May 2025

Erin

The only thing was our room smelled like someone was smoking in it, but over all it was a great hotel..needed a restaurant in it.

Partner

10/10

Exceptional

19 May 2025

Stephen B

Nice room, good breakfast, helpful staff,good location near train station

Partner

10/10

Exceptional

15 May 2025

Margaret

Hotel was conveniently located, close to train station, dining options and a short walk to the tourist attractions. Room was clean, comfortable and spacious. Staff was adequately responsive. Would definitely recommend it.

10/10

Exceptional

21 Apr 2025

Sarah

Good location, car park very close by. Easy to walk anywhere in the city center. Great breakfast included!

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Guy

Very friendly and helpful staff

Leisure Family

8/10

Excellent

02 Apr 2025

Mark

Multiple short stairs, even had three steps in our room between bathroom and main sleeping area.

Leisure Partner

8/10

Excellent

30 Mar 2025

Alan

Staff were very friendly and helpful. Merci beaucoup to Leo on Reception for helping me track down a laptop I left on the train.
The bed was very comfortable although only one of the three pillows were soft and my wife got that.
The TV had several English language news channels.
The room was very warm and the aircon blew in warm air even when set to cool.We had to open the window. There was a slight smell of hydrogen sulphide in the room which points to bad drains. It is also why we needed to keep the ventilation running.
I discovered a clue when I flushed the toilet. After flushing there was a gurgling sound and water syphoned out of the toilet bowl allowing gIt is a sign of poor venting on the drain pipe and explains the smell.
Also in the bathroom the shower door lower rollers jam which causes the door to tilt as it is moved open or closed. This can cause the upper rollers to lift out of the track.
If these issues in room 124 were fixed it would be a great hotel.

10/10

Exceptional

15 Mar 2025

FENG

Great location as the springboard to all points of interest in Provence.

Leisure Family

8/10

Excellent

15 Mar 2025

Anthony

Great location.

Leisure Partner

10/10

Exceptional

13 Mar 2025

Paula

Excellent location
Spacious room
Clean
Friendly staff

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

James

Bristol Hotel

Gracious hospitality, center of city location, large room and large bed, total comfort on all levels.

10/10

Exceptional

20 Feb 2025

Robert

Clean, well located hotel

The hotel is well situated close to the train station. It is an easy walk to the Papal Palace or around town.

The room was clean and well kept and the breakfast was plentiful. It helped make Avignon a fun stay.

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

Marea Anne

Friendly staff. Nicely appointed and quiet rooms with comfy beds and lovely amenities

Leisure Friends

2/10

Poor

09 Jan 2025

Junghoon

They did not recognize Expedia gold member benefit and did not provide food/beverage credit.

10/10

Exceptional

31 Dec 2024

Lorie

Hotel Bristol was an easy stopover location wit easy access to the train station and downtown Avignon.

Leisure Friends

8/10

Excellent

25 Dec 2024

Wenlong

Excellent location and excellent staffs. Excellent breakfast. The coffee maker in our room doesn’t work well. Water leaking. Also our room safety box doesn’t work.

Leisure Family

8/10

Excellent

13 Dec 2024

Maddie

Bad smell

The room was great, good size and very neat. We stayed for only a day but it was perfect for what we needed. The staff was friendly as well. The only thing was as soon as we stepped into the room there was a very prominent sewage odor that we couldn’t find the source of. We left the window open and the smell never went away.

Partner

10/10

Exceptional

07 Dec 2024

Charles

Excellent all the way around. Comfortable beds, very nice bathroom. Breakfast was good. Very friendly staff. We would definitely stay here again.

Leisure Partner

6/10

Pleasant

04 Nov 2024

Susan Cindy

Foul smelling shower drain, disinterested staff. Did not receive any upgrades, or 10 euro credit.

Leisure Family

8/10

Excellent

24 Oct 2024

Verified traveler

Great location to stay in Avignon

Had a great time at Bristol hotel. Check in was quick & easy. Staff speak English well. Great location

Self

8/10

Excellent

20 Oct 2024

tim

Average hotel considering codt

Business

6/10

Pleasant

18 Oct 2024

Fred

The hotel is situated nearimportant tourist sights and close to many good restaurants. The rooms are fine as is the breakfast buffet. However, the information shown on Expedia indicates laundry service is available; it is not. The hotel’s internal info in the room indicates laundry that rooms have an in room safe. My room did not. The real problem though was not the lack of these services but the attitude of one receptionist when I asked about them. I don’t know whether she doesn’t like North American tourists, solo travellers or old people, such as myself who ask about the missing services. She started when I mentioned the difficulty of finding a cab at the TGV station. She said I should have used the tram or bus. When I asked about laundry service as I needed to wash clothes she said there was none and what did I expect her to do about it. She said I should go to a laundromat and wash my own clothes. I went to my room but was so annoyed that I returned to reception where she had finished her shift. I very nice employee did some investigation and found a nearby laundry where you could leave laundry and pick it up the next day. He also upgraded my room. Unfortunately the following morning I discovered the room had no in room safe and went to reception to enquire. The same woman was back and said that wasn’t her problem and she refused to discuss it. She gave the impression that questions weren’t welcome. I wont return. Her offensive abusive manner outweighs the good features.

Leisure Self

8/10

Excellent

11 Oct 2024

Ronald

The property itself was reasonable. Great area. The staff were prompt and courteous. The issue I had was with the room. The plumbing to be precise. The odours from the bathroom were almost overwhelming. It was as if none of the fixtures had traps allowing sewer gasses into the room. It was mentioned to staff and they suggested a “spray”. I’m not sure if all rooms had this problem I was only there for two nights and endured the stench. Another room was offered but I was already ensconced and leaving early next morning. Should you be offered room # 2 on the main floor inspect the bathroom first.

Leisure Self

10/10

Exceptional

19 Sep 2024

Verified traveler

Nice hotel close to town center. Some sketchy areas. No worse than Chicago west loop area.

Partner

6/10

Pleasant

13 Sep 2024

Simon

Stayed here twice, room 7 was ok noisy air conditioning unit. However it was the shower facilities that was very disappointing, the whole of the bathroom would be soaked in water. Meaning I had to put shoes/flipflops on to brush tears or use toilet after.

Business

8/10

Excellent

11 Sep 2024

Karen

Lovely style, and the room was a good size. Location great. The plate of pastries in reception through the day was a nice touch

Leisure Family

8/10

Excellent

09 Sep 2024

Stewart

A stylish hotel close to the station

Close to the station for those coming by TGV, and very stylish behind a rather uninspiring frontage. The public spaces are very nicely decorated, and breakfast is excellent.

Rooms are spacious and have everything you need. A sign indicated that there is some upgrading work going on. Our room did suffer a little from what other reviews have mentioned - the shower screen only covers half of the tray, so water does tend to splash onto the bathroom floor.

In spite of being at the station end of the town, it’s only a short walk to the main sites. A hop on hop off bus runs from almost outside the front door.

Partner

10/10

Exceptional

30 Aug 2024

Anthony

A beautiful hotel, a treat to stay in. Great location and very comfortable. Very good breakfast and staff helpful. Parking tricky with top box but they found a solution.

Leisure Family

4/10

Poor

20 Aug 2024

Sandra

I was excited to stay here as I love art deco and the decor in images are stunning. The room is mediocre not a 4 star in my view. The worst part the bathroom smelled like sewage (it was foul) and the hallways like cleaning products.

Leisure

4/10

Poor

10 Aug 2024

Victor

Very poorly built room, bathroom was astonishingly poorly designed with the shower having to clear partition from the rest of the bathroom causing the entire bathroom to flood including sink and toilet areas.

Breakfast was subpar with hard pain au chocolate and overall mediocre food quality and preparation.

night staff made my wife quite uncomfortable with poor communication, bizarre looks and ways of interacting.

If there are other options available I would strongly avoid this establishment.

Leisure Partner

8/10

Excellent

06 Aug 2024

claude

Very pleasant staff, nice breakfast and very clean room.

Leisure Family

4/10

Poor

27 Jul 2024

william

Au mieux un 3 étoiles

Mauvaise odeur et toilette qui ne fonctionne pas dans la chambre qui ne correspond pas à la description et encore moins aux photos du site hotels.com.
Le statut gold/vip n’a pas été satisfait, pas de surclassement (chambre médiocre) pas de bon d’achat…
Petit déjeuner digne d’un hôtel moyen.
Avec tout ça je ne comprends pas que ça soit un 4 étoiles.

Self

4/10

Poor

26 Jul 2024

Virginie

Disappointed

The photography on the site are beautiful particularly the hall but the bedroom is less good looking. Not the same goodies on the two bedrooms.
The hotel is on construction /works. The view at the window IS ont good. Look the photography. The hotel is not up to the task of four star hotel. The breakfast is not like a brunch of very good hotel.
We are very disappointed.

Friends_and_family Family

4/10

Poor

25 Jul 2024

Virginie

Disappointed

The photography on the site are beautiful particularly the hall but the bedroom is less good looking. Not the same goodies on the two bedrooms.
The hotel is on construction /works. The view at the window. Look the photography. The hotel is not up to the task of four star hotel. The breakfast is not like a brunch of very good hotel.
We are very disappointed (price/benefit).

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Verified traveler

Poor response to an issue

First room lovely but air con broke. Second room small and no air con. Third room a SINGLE and frankly unacceptable !

2/10

Poor

17 Jul 2024

clare

We were given a room with no working air conditioning. A mobile unit was in the room but needed an open window which meant it was ineffective. The unit was also very noisy which meant we got no sleep. This room should not be used in the summer. This was in no way a 4 star hotel and for the price charged for one night was a complete rip off. If we were there for more than one night I would have made a complaint to the hotel but thankfully it was just a stop over.

Leisure Family

8/10

Excellent

06 Jul 2024

Virginie

Excellent emplacement. Par contre à 5h du matin réveillé par les camions poubelles. Sol de la chambre pas propre .

Partner

4/10

Poor

05 Jul 2024

Ronald M

The hotel wasn't well equipped.
No outlets dirty bathroom

I wasn't given any VIP BENEFITS

Leisure Friends

8/10

Excellent

29 Jun 2024

Marie

Decent establishment, but it has the bare minimum expected from a 4 stars hotel.

Leisure Family

10/10

Exceptional

28 Jun 2024

Hugh

Friendly and gracious staff from front desk to breakfast food service and management. The room was quiet and spacious, as was the bath.

Leisure Self

10/10

Exceptional

28 Jun 2024

Nak

Good

Leisure Family

10/10

Exceptional

27 Jun 2024

Jennifer

Great location, helpful staff, good breakfast

10/10

Exceptional

11 Jun 2024

Randi

The breakfast was perfect. Lots of options and really yummy coffee. Location is directly across from the tourist office which made meeting our tour guides super simple. Can't recommend enough!

Leisure Friends

10/10

Exceptional

03 Jun 2024

Peter

Just a wonderful hotel.

A beautiful hotel 2 mins from the railway station, and ten minutes from the action. Everyone was so friendly and attentive. Would love to return.

Partner

6/10

Pleasant

03 Jun 2024

Richard

I loved the location and the pricing was very reasonable. I was a little surprised with the quality of the bathroom, very small and the shower area was expanded from the original shower pan area but because of that it was very worn out. But for the one night we were there, it worked out fine. The breakfast was lovely.

Leisure Partner

10/10

Exceptional

03 May 2024

Daniel

Great Stat

Leisure Partner

10/10

Exceptional

22 Apr 2024

Mark

Avignon stopover

Comfy and well priced hotel a short walk from the main sites in Avignon. Our room was quiet and comfortable. Good choice for breakfast and dog friendly. We parked in underground car park across the road which is 19 euros for 24 hours. City centre is largely pedestrianised.

Partner

10/10

Exceptional

22 Apr 2024

Jiyeon

Great location for everything- shopping, tour, train & even bus station to other city.
Very happy w stay

Leisure Family

10/10

Exceptional

30 Jan 2024

Joanne

Overall clean & staff very polite

Leisure Partner

8/10

Excellent

04 Jan 2024

Verified traveler

Not convenient

Hotel still under renovation. There are stairs leading to the room after exit from the lift - not convenient. Location is ok.

Friends_and_family Family

10/10

Exceptional

07 Dec 2023

Mary

art deco charm

Comfortable room in an excellent location on the main ave 3 mins walk from Avignon central train station. The entire walled city is accessible by foot, or by a free local electric shuttle during the day. Room was light and bright, though there are inside rooms with windows only onto a smallish shaft, probably good for those who like it dark and quieter. Staff was friendly and helpful with left luggage. Looks recently repainted, clean, lovely art deco style. Only small issue is that the bathtub is up high, so you need to be careful when you're getting out of a slippery shower.

Friends_and_family Family

10/10

Exceptional

12 Nov 2023

Debbie

Excellent. Room large, great WiFi. Quiet, great customer service. Excellent buffet breakfast

Leisure Family

10/10

Exceptional

27 Oct 2023

Elizabeth

The staff was very helpful. We left our luggage as we arrived several hours before check in. The desk clerk helped me make a local call from the hotel desk too. Thanks for a great stay!

Friends_and_family Family

6/10

Pleasant

06 Oct 2023

Josh

The issue with this property was the water damage in the rooms. We switched rooms twice because of the smell of mold and the obvious water damage on the walls and floors. The staff were very helpful which was appreciated. The final room was the most updated but also had signs of water damage.

Leisure

8/10

Excellent

05 Oct 2023

Janet

Location was perfect

Leisure Family

10/10

Exceptional

12 Sep 2023

Cheryl Anne

Great location. Close to everything.

Leisure Family

6/10

Pleasant

29 Aug 2023

Althea

It was ok

4/10

Poor

18 Aug 2023

Jo-Ann

the extra pillows in closet were in cases that were dusty & there was mold in shower

10/10

Exceptional

03 Aug 2023

Jason

2 day Visit

Very nice Hotel,5 minute walk from Train Station,close to all Avignon has to offer.

Partner

10/10

Exceptional

25 Jul 2023

Myungdoek

The location was perfect! So close to the station I needed to be at for my next journey, and easy to walk around the main landmarks and etc. I visited for a day during the festival, and everything being so close, I was able to manage having breakfast, visiting another site, speaking with the staff at the souvenir shop (because I left my jacket on their bus), go upstairs, get ready and then proceed to checkout, still leaving almost half an hour before train departure! Yes, the air conditioning could be better, the room could be larger, but the bar made excellent Aperol Spritz (go for Italian style, if he asks!), but overall, the place had everything I wished it had: clean room, kind staff (especially when I checked in at the bar), great location for a single traveler!

Business_and_leisure Self

8/10

Excellent

22 Jul 2023

Charlaine

Un bel hotel

Un très bel hotel très agréable dans l'ensemble et décoré avec goût, idéalement placé pour le festival. Un petit bémol cependant, comme signalé précédemment la clim ne fonctionne pas très bien.

Self

2/10

Poor

08 Jul 2023

Derek

The lobby is nice. Rooms were in desperate need of being painted. We were not sure if a chip from the ceiling was going to fall on us. The hotel in theory has air conditioning which seemed to work well for the smug nighttime front desk manager. We were on the second floor which was a complete sweat box. Avignon has a nice breeze at night so you could open the windows and get something to plug into the wall for the mosquitoes. A campsite would have at least had a view of the stars instead of chipped paint. If you are accustomed to sleeping in 85 degree heat with a fan the Bristol could be great for you. We bailed and went to another hotel that had functioning AC.

Leisure Family

6/10

Pleasant

06 Jul 2023

Leigh

Overall my stay at the Bristol was a good one. However, you cannot state that you have AC in the rooms when they reach almost 30 degrees. It was cooler outside than inside. We had to open the windows to be able to breathe, and then were eaten alive by bugs. Unfortunately I would not have chosen this hotel for a stay in the summer had I known this was the case.

Leisure Friends