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Palais du Papes

Avignon · France

Place du Palais, 3View location

8.0/10Excellent139 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palais du Papes

Enjoy a stay at Hôtel du Palais des Papes, located in Avignon's city center, just steps from Palais des Papes and Rue de la Republique. This hotel offers 27 guestrooms with complimentary Wi-Fi, private bathrooms with rainfall showerheads and designer toiletries, and daily housekeeping.

Guests can enjoy on-site dining at four restaurants and four cafes, as well as drinks at two bars/lounges. A continental breakfast is available daily (fee applies). Business amenities include a 24-hour business center, luggage storage, and coffee/tea in a common area.

Convenient amenities such as complimentary wireless internet access and concierge services are also offered. The hotel is 11. 8 mi (18. 9 km) from Luberon Regional Park and 12 mi (19. 3 km) from Spirou Provence Park.

Read more about this hotelShow less

With a stay at Hôtel du Palais des Papes in Avignon (Avignon City Centre), you'll be steps from Palais des Papes and Rue de la Republique. This hotel is 11.8 mi (18.9 km) from Luberon Regional Park and 0.3 mi (0.5 km) from Musée Calvet.

Stay in one of 27 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include a turndown service and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-in, and express check-out.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 5.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    The front desk is open daily from 9:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 13 per person
    • Nearby parking fee: EUR 15 per day (98 ft away)
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Late check-out fee: EUR 30

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Portuguese

    English

    Italian

    French

    Spanish

    Catalan

Nearby attractions

Rue de la Republique 0.1 km / 0.1 mi
Avignon City Hall 0.1 km / 0.1 mi
Place de l'Horloge 0.1 km / 0.1 mi
Palais des Papes 0.2 km / 0.1 mi
Avignon Cathedral 0.2 km / 0.1 mi
Rocher des Doms 0.2 km / 0.1 mi
Eglise Saint Pierre 0.3 km / 0.2 mi
Musée du Petit Palais 0.3 km / 0.2 mi
Avignon Synagogue 0.4 km / 0.2 mi
Place Pie 0.5 km / 0.3 mi
Halles d'Avignon 0.5 km / 0.3 mi
Musée Lapidaire 0.6 km / 0.3 mi
Musée Calvet 0.6 km / 0.4 mi
Musée Angladon 0.6 km / 0.4 mi
Marche du Samedi Matin 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • hotel
  • Wheelchair-accessible
  • Check-in hour
  • Wi-fi
  • Room service
  • Bar
  • Meeting room
  • Breakfast
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Palais du Papes

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Palais du Papes

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Palais du Papes

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Palais du Papes

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Palais du Papes

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Palais du Papes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palais du Papes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Palais du Papes

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 BedroomDBT.SU

    Photos are not available for this room type.

    Palais du Papes

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Palais du Papes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Palais du Papes

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Palais du Papes

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Palais du Papes

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palais du Papes

8.0
Excellent
139 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
7.6 /10
50 reviews shown
10/10
Exceptional
29 Jul 2026
Jeffrey
Please understand that this is an old hotel with remarkable character and charm. Everything is small (including the elevator and the hallways!) but perfectly adequate. It is very clean and the staff were all very helpful. This hotel is remarkably well situation in the heart of the city, and everything you could possibly want is a very easy walk. Endless cafes and shopping are within a 5 minute walk. I would absolutely stay here again.
10/10
Exceptional
05 Jun 2026
Deborah
Charming hotel in the perfect location! Will dream of coming back! The view out of our window was the papal palace. The quietest hotel room I have ever stayed in even though it is city center. I am sure that was because of the cut stone walls.
The breakfast buffet was good and worth the price. But there are plenty of dining options within easy walking. Our train was leaving later in the day so they were happy to hold our luggage after we checked out. Our stay really was perfect!
10/10
Exceptional
30 Dec 2025
Alexander
Fantastic location and warm welcoming staff. We had a wonderful view of the palace entrance, which was only a 30 second walk away. Everything you would typically want in a room was already there without having to ask the staff. Beds were comfortable, including the pull-out couch. Plenty of coffee in the room.
Leisure Family
10/10
Exceptional
22 Nov 2025
John
Friendly staff, great location and comfortable room.
Leisure Friends
6/10
Pleasant
23 Oct 2025
Donna
The room is large and was clean. The bed linens were very worn and the coverlet would disintegrate when touched. The shower only had warm water at night, but was hot in the morning. After a long day exploring the city not having a hot shower was disappointing. Our first night the room was quiet, the second noisy trucks were passing by. Maybe it was trash day...
Partner
8/10
Excellent
06 Jun 2025
Virginia
We fell in love with this charming hotel and the lovely staff that worked there! They made every effort to make us comfortable and welcomed. The location is amazing. Yes there were light bulbs out and the air conditioning was broken but we survived it and slept with the windows open, laughing at the early morning noise. The charm of the hotel won us over completely.

You do need to know to park at the Palais des Papes parking lot and travel light as you have to drag your luggage across the cobble stones. There is a classic old European elevator. Travel light.

The servers at the restaurant downstairs, however, were rude. Everyone else was delightful! I’d go back again!
Leisure Friends
8/10
Excellent
20 May 2025
Verified traveler
Cette nuitée a été réservée il y a plusieurs mois pour une chambre de luxe confort et entre temps l’administration de l’hôtel a changé, j’ai donc été mise dans une chambre standard. On m’a indiqué que pour une raison de coût ils ont dû réévaluer les types de chambre. J’ai dû argumenter un peu et montrer les photos de ce que j’avais réservé et puisque c’était une seule nuit, ils m’ont gentiment installé dans la chambre choisis à l’origine. Staff très cordiale et avenant. Il y a un restaurant à l’hôtel et est super bien situé au centre de tout.
Self
8/10
Excellent
09 May 2025
Verified traveler
Stunning historic building in great location. Staff were friendly and helpful and all spoke great English.
Partner
8/10
Excellent
09 Nov 2024
Sara
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
8/10
Excellent
24 Aug 2024
Hans
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel.

Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring.

The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model.

There is no bar, and no vending machine either. At 22h, everything is closed in Avignon.

Everything was clean though, the water in the shower warm and the internet good.

All in all, I had a good stay.
Business Self
10/10
Exceptional
20 Jul 2024
Roman
The best location in Avignon
Business_and_leisure Self
8/10
Excellent
07 Jul 2024
Paul
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Leisure Family
4/10
Poor
30 Sep 2023
DR CF

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements.
NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases.
WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Partner
10/10
Exceptional
24 Aug 2023
Catherine

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Partner
8/10
Excellent
07 Jul 2023
Eduardo
Very well located. Good front desk service.
Room #2 were we stayed was good but the floor vibrated very loudly until 11PM
Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Leisure Partner
10/10
Exceptional
25 Jul 2026
Remi
Parfaitement placé pour profiter d’Avignon et de son festival
Équipe aux petits soins
8/10
Excellent
25 Jul 2026
anna
Très bon hotel vis-à-vis du Palais des Papes
8/10
Excellent
24 Jun 2026
Denis
Personnel aimable. Chambre ( avec vue sur le palais) confortable et joliment aménagée, conforme à la description sur le site. Emplacement idéal, à quelques pas d'une des entrées du parking.
Partner
10/10
Exceptional
19 Jun 2026
FABIEN
Bel Hôtel devant le Palais des Papes
Partner
8/10
Excellent
10 Jun 2026
mathieu
Bel hôtel au charme de l'ancien. Simple vitrage donc chambre côté rue un peu bruyante....
Business
10/10
Exceptional
27 May 2026
Kelly
Un hotel muy bien ubicado, nos hicieron descuento en el parqueadero, todos fueron muy amables y atentos, un hotel perfecto, rodeado de excelentes restaurantes, lo recomendamos
Partner
8/10
Excellent
26 May 2026
Peter Urs
Das Zimmer war cool, ruhig und sehr sauber. Das Personal sehr freundlich und hilfsbereit. Das Hotel liegt genau am Eingang zum Place de la pape. Frühstück war üppig und genügend.
Partner
10/10
Exceptional
26 May 2026
Leon
X
Partner
8/10
Excellent
24 May 2026
Alain
Bon séjour dans cet hôtel, très bien situé.
Vous ne pouvez pas accéder à l'hôtel en voiture depuis la rue, mais un parking souterrain est très proche avec une sortie devant l'hôtel.
Partner
6/10
Pleasant
22 May 2026
Peter
L'emplacement était magnifique. La chambre était très petite. Malheureusement, nous n'avons pas fermé l'œil de la nuit car les voisins de chambre ont parlé toute la nuit.
Family
8/10
Excellent
10 May 2026
Elias
Personnel à l’écoute des demandes.
Chambre ok pour passer les nuits.
Self
10/10
Exceptional
04 May 2026
Dina
Ubicado en una situación ideal, frente al Palacio Papal y a los principales lugares que visitar. Muy bonito y limpio
8/10
Excellent
26 Apr 2026
Christian
Venligt, hjælpsomt personale
Partner
8/10
Excellent
21 Apr 2026
Michael R
Er super central, brug den store p- kælder under byen, dæk 0 og kør helt i bund. Så kommer man op lige ved hotellet
Partner
10/10
Exceptional
21 Apr 2026
Olivier
Hôtel avec beaucoup de charme, au cœur de la ville et face au palais des Papes. Le personnel est adorable.
Partner
8/10
Excellent
14 Apr 2026
Nouara
positif : l'emplacement exceptionnel de l'hôtel en plein centre ville, en face du palais des papes, les deux personnes que j'ai rencontre à la réception le soir et le matin était très très gentille, le petit-déjeuner est plutôt simple mais bon, le bâtiment est ancien est à beaucoup de charme (pierre dans les chambres au mur, douche en pierre, poutres dans la salle du petit-déjeuner etc)
négatif : les chambres sont très mal insonorisées (je pense que c'est en partie du au bâtiment ancien et que les rénovations sont compliquées à cause des normes), j'entendais mes voisins parlaient et ça m'a réveillé dès 8h/8h30 le matin, trace noire bizarre dans les toilettes

de manière globale je recommande l'établissement et j'ai quand même passé un excellent séjour
Self
6/10
Pleasant
23 Mar 2026
Carlos
Cosas que deben ser incluidas no lo son. Necesidad de ir a pedir papel higienico, jabon para la ducha , tohallas de baño etc.
6/10
Pleasant
01 Mar 2026
Ane
It was ok for two nights.
6/10
Pleasant
25 Feb 2026
Ulla
Værelset var ok
En af personalerne var uvenlig, den anden meget venlig
Partner
10/10
Exceptional
08 Feb 2026
stephane
une très belle chambre, une salle restaurant et petit déjeuner magnifiques, un personnel de qualités
Partner
10/10
Exceptional
18 Jan 2026
Martine
Belle situation
Friends_and_family Friends
10/10
Exceptional
09 Jan 2026
Mareike
Alles
8/10
Excellent
30 Nov 2025
Annick
Très bien
Friends_and_family Family
4/10
Poor
20 Nov 2025
Eeva-Liisa
Vastaanottovirkailija oli kyllä ystävällinen, mutta ei puhunut sanaakaan englantia. Tässä hotellissa majoittuvien kannattaa osata ranskaa. Rustiikkinen hotelli. Paljon portaita. Autohalliin kulku kätevästi hotellin ovea vastapäätä.
Partner
2/10
Poor
17 Nov 2025
Antoni
1. Deficiencias Críticas de Mantenimiento
Humedad y Sanidad: Presencia inaceptable de hongos/moho en las paredes (parte baja de las ventanas), señalando problemas serios de humedad estructural.

Aislamiento y Seguridad: Ventanas y contraventanas que no cerraban/ajustaban correctamente. El picaporte de la puerta principal estaba estropeado con tornillos sueltos.

Funcionalidad del Baño: La ducha es prácticamente inutilizable, ya que el agua se sale del plato, inundando el baño cada vez.

Comodidad: El armario proporcionado era insuficientemente pequeño, incapaz de alojar el contenido de una maleta básica.

2. Higiene y Servicio (Por debajo del Estándar)
Ropa de Baño: Las toallas eran visiblemente viejas, descosidas y presentaban manchas permanentes, algo inadmisible para un hotel de 3 estrellas.

Limpieza y Gestión de Servicios: Se detectó una falta de higiene general. Las toallas no fueron cambiadas durante la estancia y, de hecho, el personal retiró una toalla de mano sin reponerla.

3. Problema de Olores
Ventilación Comunal: Debido a que la cocina daba directamente al recibidor central y la escalera, un fuerte y desagradable olor a comida impregnaba las áreas comunes del edificio.

Conclusión: Las múltiples deficiencias en higiene, mantenimiento y seguridad (moho, toallas gastadas, puerta defectuosa) no se corresponden con lo que se espera de un hotel de 3 estrellas. La calidad ofrecida está muy por debajo de su clasificación oficial.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Denis
Oui
Self
6/10
Pleasant
18 Oct 2025
Thomas
Von Parkhaus sind es nur ein paar Meter zum Hotel.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Alexandre
Très bien
Partner
6/10
Pleasant
05 Oct 2025
Francine
Il serait souhaitable de moderniser les salles de bain
Ascenseur en panne
Chambres simples mais propres
Leisure Partner
8/10
Excellent
27 Sep 2025
Geir
Trivelig personale
Partner
4/10
Poor
14 Sep 2025
DIDIER
Bruyant le matin tôt à cause des livraisons par camion
Petit déjeuner avec un choix très limité
Business_and_leisure
8/10
Excellent
13 Sep 2025
NORMA AURORA
La propiedad se encuentra bien ubicada pero sus instalaciones son antiguas, ventanas no son insonorizadas por lo que puede molestar el ruido exterior. El elevador no sirve y las pobres chicas de recepción son quienes ayudan a subir el equipaje por escaleras. El desayuno muy limitado y poco fresco para el costo.
Leisure Self
8/10
Excellent
15 Apr 2025
cecile

Grande chambre mais mal isolée

Très grande chambre avec un très grand lit et vue sur le Palais des Papes. Magnifique !
Par contre les fenêtres sont en simple vitrage : nous avons eu droit aux gens qui se promènent en ville jusqu'à une heure du matin et aux poubelles à 5 heures : la nuit fut courte.
Le petit déjeuner est bien mais pas de plat chaud.
Partner
4/10
Poor
16 Mar 2025
Damien

Très moyen

Chambres vétustes, ménage fait rapidement (il restait encore un emballage de gâteau à côté du lit des précédents occupants).
Business
8/10
Excellent
24 Feb 2025
Michel
Hôtel propre et bien situé face au Palais des Papes.
Partner

Location & surroundings

Palais du Papes
Place du Palais, 3, Avignon, France

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Palais du Papes

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