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Tru By Hilton Mexico City Airport

Mexico City · Mexico

Boulevard Puerto Aereo 75View location

9.0/10Excellent351 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Mexico City Airport

With a stay at Tru By Hilton Mexico City Airport in Mexico City (Venustiano Carranza), you'll be a 5-minute drive from Sports Palace Dome and 6 minutes from Autódromo Hermanos Rodríguez. This hotel is 4 mi (6.4 km) from Zócalo and 4.6 mi (7.3 km) from Palacio de Bellas Artes.

Treat yourself to a stay in one of the 116 individually decorated guestrooms, featuring fireplaces and heated floors. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Autódromo Hermanos Rodríguez 2.2 km / 1.4 mi
Sports Palace Dome 2.5 km / 1.6 mi
Estadio Fray Nano 2.7 km / 1.7 mi
Alfredo Harp Helú Stadium 3.3 km / 2 mi
Congress of the Union: Chamber of Deputies 3.7 km / 2.3 mi
GNP Seguros Stadium 4.2 km / 2.6 mi
National Palace 4.4 km / 2.7 mi
Zócalo 4.7 km / 2.9 mi
Madero Street 5 km / 3.1 mi
San Ildefonso College 5.7 km / 3.5 mi
Templo Mayor Museum 5.9 km / 3.7 mi
Tezontle Park Shopping Center 6.2 km / 3.9 mi
Metropolitan Cathedral 6.3 km / 3.9 mi
Torre Latinoamericana 7.2 km / 4.5 mi
Palacio de Bellas Artes 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 116
  • Number of floors (main building)
  • Single rooms: 66
  • Double rooms: 48
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
Show 13 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • PrinterExtra charge
  • Game roomExtra charge
  • Early Check-inExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Mexico City Airport

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 26 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    Tru By Hilton Mexico City Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Toiletries
    • Desk
    • Satellite TV
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Tru By Hilton Mexico City Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Tru By Hilton Mexico City Airport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Tru By Hilton Mexico City Airport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 26 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Tru By Hilton Mexico City Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Toiletries
    • Desk
    • Satellite TV
    • Hairdryer
    • TV
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Tru By Hilton Mexico City Airport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Tru By Hilton Mexico City Airport

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Mexico City Airport

9.0
Excellent
351 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Condition
9.6 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
07 Jul 2026
Fernando
Good everything, breakfasts wonderful!!!
Self
10/10
Exceptional
05 Jul 2026
Gloria
Delicious breakfast, the staff is attentive, nice and helpful.
Friends
10/10
Exceptional
05 Jul 2026
Gabriela
The hotel was perfect for the time my family and I stayed for. The ladies in the lobby were super helpful and friendly making check in easy and smooth. We scheduled the shuttle and our driver, Jaime, was the best. Overall a great experience!
Family
2/10
Poor
05 Jul 2026
dian
Very Poor airport shuttle
Self
10/10
Exceptional
05 Jul 2026
Patrick
Location was great, near the airport.
Breakfast was fantastic, and a noon checkout is great too.
Went with 11 of us, got three rooms. We all had fun in the city and enjoyed the stay.
Family_with_children
10/10
Exceptional
04 Jul 2026
Maria Belen
Está muy cerca del aeropuerto, es un hotel nuevo así que sus instalaciones están muy bien, está muy limpio, tiene buen aroma y tiene un desayuno muy aceptable
Family_with_children
10/10
Exceptional
02 Jul 2026
Mabel
The hotel was always clean, quiet, and a respectful place. The employees, the staff and every one was so kind and helpful honestly would stay here again for sure! Thank you guys for making me and my family feel comfortable!
This place is the best
Family_with_children
10/10
Exceptional
29 Jun 2026
Terrance
Staff was amazing.
Self
8/10
Excellent
28 Jun 2026
Karla Daniela
The hotel is very clean, safe, well located, the neighbourhood isnt the best but it's close to the airport. The staff are very kind and the breakfast was awesome healthy choices and delicious. Free parking inside the hotel. I gave only 4 stars because of the neighbourhood and a lot of noise from outside during the night.
Family_with_children
8/10
Excellent
27 Jun 2026
Lidiana
The hotel is fairly new. Beds were comfortable, staff were nice and breakfast was good. We stayed one night as we landed super late and wanted to stay somewhere close to the airport. We did use the shuttle, which I called to schedule pick up ahead of time. However upon getting to the airport we waited. I then called the hotel and was told I should have called them to be picked up. I’m unsure what the point of calling ahead and scheduling a pick up was for. Otherwise everything else was good.
Family
10/10
Exceptional
26 Jun 2026
Karla
Loved how friendly and helpful the staff was. The shuttle is a short 3-5 minutes to the airport!
Friends_and_family Family
8/10
Excellent
23 Jun 2026
Maynor
Nice place, very clean. The staff was supper friendly and the shuttle driver was very polity and helpful. The breakfast buffet was delicious and the attendant super nice. The bad thing about this place was the location. I found it unsafe.
Family_with_children
8/10
Excellent
23 Jun 2026
GRACIELA
Shuttle staff and clean room
Self
8/10
Excellent
22 Jun 2026
Ana
The hotel was well managed and the staff super helpful and friendly. I arrived at the hotel and was checked in and in my room within 10 minutes, including parking my vehicle. The location was a little confusing but once there easy I had no issues. The distance from the airport was about 5 minutes - and depending on the time of day is the amount of traffic that you will find. I would definitely recommend to anyone who is looking for a location near the airport for a quick night or two. I cannot attest to staying longer as I was only there the one night. Again, the staff was super friendly and helpful and they do provide airport transfers if you are not renting a vehicle or driving in.
Family_with_children
10/10
Exceptional
20 Jun 2026
Maria
Es un hotel nuevo, por lo mismo está en excelentes condiciones, con buen aroma y limpio, habitaciones muy amplias para su categoría, colchón y almohadas cómodos, y el desayuno excelente y variado para la categoría
Self
10/10
Exceptional
20 Jun 2026
Pily
Es un hotel nuevo y tiene servicio de transporte al aeropuerto está a 10 minutos
6/10
Pleasant
15 Jun 2026
Yessica
Un hotel muy limpio cómodo y excelente atención
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Alberto
Close to the airport, very clean and cozy
Family
4/10
Poor
14 Jun 2026
Pablo
Checkin staff (male) was rude and annoyed by my arrival. The shuttle took more than hour to pick me up from the airport despite the front desk female staff telling me that driver was about to pick me up
4/10
Poor
12 Jun 2026
Elizabeth
The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone.

When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and no willingness to help or resolve the issue. Because of the delay, we lost valuable time, had to pay for an Uber, and cancel our dinner plans. While the hotel itself is new and clean, the lack of customer service from the front desk manager left us with a very negative impression.

Me llevo una mala impresión por parte de la gerente Ms. García fue indiferente y no ofreció ninguna solución ni interés en solucionar el problema
Gracias
Family
10/10
Exceptional
10 Jun 2026
Erika
Una estancia muy agradable. El hotel tiene decoración muy bonita y las habitaciones muy confortables. El chofer del traslado al aeropuerto súper amable. Recomendable 10/10
Friends
8/10
Excellent
04 Jun 2026
marelvys
Todo muy bien
Family
10/10
Exceptional
08 Jul 2026
Noe
Muy limpio el lugar, muy buena atencion
Family
8/10
Excellent
07 Jul 2026
pedro garcia
El hotel muy bien, el servicio de transporte en la madrugada muy malo. La camioneta no tiene espacio para las maletas. El chofer que trabaja en la madrugada tiene muy malos modos
Family
10/10
Exceptional
07 Jul 2026
Jesus
muy buena atención y el traslado fue un plus muy bueno
Self
4/10
Poor
06 Jul 2026
Roberto
Hotel is good. Staff is terrible, very disorganized and very bad at following up the issues.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Ruben
Todo bien
Family_with_children
10/10
Exceptional
05 Jul 2026
Daniela
El staff del hotel fue muy amable, el hotel estuvo muy limpio, cómodo y muy nuevo
Self
10/10
Exceptional
04 Jul 2026
Yvette
Excelente atención e impecables instalaciones.
Family
10/10
Exceptional
04 Jul 2026
Nalleli
Los cuartos son chicos pero son cómodos y tienen lo necesario para su estadía, nos quedamos una noche, el personal amable y tiene traslados las 24 hrs y los desayunos están bien
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Alma
Todo estuvo increíble
Friends
8/10
Excellent
01 Jul 2026
Ena
Muy buena ubicación, como se les liberan habitaciones en la madrugada, puedes hacer early check inn con costo adicional pero muy útil cuando llegas de viajes largos, el transporte es insuficiente ya que solo tienen 1 vehículo para mover gente al aeropuerto asi que llegando reserva tu lugar y se llena rápido el cupo; las ventanas se requiere de mejor insonorización con las que tienen contacto hacia el blvd ya que hay mucho trafico y se alcanza a escuchar en las habitaciones, no tuvimos tiempo de probar el desayuno por que salimos muy temprano. Lo demás en general muy bien
Friends_and_family Family
4/10
Poor
01 Jul 2026
Roberto
Las habitaciones estan limpias y en buen estado. El staff de recepcion muy mal organizado, no se registran las reservaciones de transporte, y no se ofrecen soluciones para resolver el problema.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Cecilia
Limpieza, ropa de cama excelente, pantalla grande, desayuno incluido delicioso, transporte aeropuerto/hotel, hotel/aeropuerto.
Ubicación.
Partner
10/10
Exceptional
30 Jun 2026
Daniela
Cómodo y muy limpio, buen servicio
Partner
10/10
Exceptional
29 Jun 2026
Gustavo Adolfo
Todo bien
10/10
Exceptional
29 Jun 2026
GABRIELA CORAL
El traslado de aeropuerto todo bien, El menu de desayuno muy completo y fresco, la atencion del personal fue excelente,
definitivamente lo recomiendo!
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Jorge
Muy agradable
10/10
Exceptional
26 Jun 2026
NATALIA
Excelente atención. Traslados ida y vuelta x que mi viaje tenía escala larga
Family
8/10
Excellent
22 Jun 2026
Gerardo
El hotel está realmente nuevo de semanas de inaugurado y el servicio de la transportación al aeropuerto T1 fue excelente por Rafa
Partner
8/10
Excellent
22 Jun 2026
Efraín
Traslado al aeropuerto fue buena
Partner
10/10
Exceptional
22 Jun 2026
Nolvia
Muy buena ubicación, la estación del metro a media cuadra- a pesar de que pasaban los aviones muy cerca, las recamaras estaban sorprendentemente calladas
10/10
Exceptional
21 Jun 2026
Luis Alberto
Es un hotel que ofrece una experiencia con jerarquía. La limpieza y el servicio son de bastante altura e IMPONEN, ambos aspectos sobresalen excelentemente. Mi habitación amplia, estética, moderna y obviamente equipada. El baño: EXCELENTE, nivel DECENCIA PLUS! El desayuno incluído de NIVEL FELICIDAD, imagínate que es de 6 am a 10 am con opciones para comida pesada o desayuno nutritivo hasta con diferentes opciones de yogurt, en fin, almuerzos variados y super completos o si eres de onda light ahí tienen todo para ti. El trato del personal ULTRA AMIGABLE y profesional. El servicio de transporte IDEAL. Regresaría? DEFINITIVAMENTE! Esta es una opción de Hilton con un OBVIO ALTO NIVEL.
Friends
10/10
Exceptional
18 Jun 2026
Vladimir
Recomendable costo-beneficio
8/10
Excellent
18 Jun 2026
Maricela
Todo bien
Family
6/10
Pleasant
17 Jun 2026
JOSE MANUEL
Los cuartos se me hicieron pequeños

Y con poca iluminación
Family_with_children
10/10
Exceptional
16 Jun 2026
Carlos
Recomendado, excelente estado del hotel, personal con excelente actitud y servicio. Único contra es el ruido ambiental de la calle y de los aviones aterrizando.
Self
10/10
Exceptional
16 Jun 2026
Veronica
Un hotel fantástico con transporte al aeropuerto Benito Juárez.
Su personal de recepción excelente, súper amables y atentas las Sritas.
El hotel tiene un desayuno excelente y delicioso. Todo muy limpio y variado.
Las habitaciones muy limpias y cómodas.
Los productos de aseo personal tienen aromas deliciosos. El baño muy limpio y la regadera y fabulosa.

Nos encanto hospedarnos , tienen horario extendido con costo, hasta Max 6pm, en lo que esperas tu vuelo.

Tienen un gimnasio muy limpio y funcional.
Toda su decoración es hermosa, tienen futbolito y juegos de mesa.
Hay café y té en recepción 24 horas.

La ubicación excelente a menos de 10min del la terminal 1, hay cerca Walmart, vips y una plaza Boulevard aeropuerto que encuentras donde comer o cenar.

10/10 todo.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
José Manuel
Todo nuevo.
Desayuno un poco más que básico y bueno
Personal muy amable
Partner
10/10
Exceptional
15 Jun 2026
María del Carmen
Un hotel recientemente abierto, con una ubicación buenísima si lo que necesitas es estar cerca del aeropuerto. Incluye desayuno chilaquiles, huevo revuelto, fruta, leche, yogurt, cereal, café, hot cakes, a un súper precio. Habitaciones muy pequeñas pero solo necesitábamos pasar una noche para tomar el avión, buscábamos ubicación cerca del AICM, precio y limpieza.
Friends_and_family Family

Location & surroundings

Tru By Hilton Mexico City Airport
Boulevard Puerto Aereo 75, Mexico, Mexico

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Tru By Hilton Mexico City Airport

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