Narciso
El desayuno lamentable y la ubicación del hotel muy malo
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Novotel Mexico City Centro Historico
Mexico City · Mexico
Callejon Flamencos 1 Esquina Av 20 De Noviembre MeView location
9.2/10Excellent572 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Mexico City Centro Historico
A stay at Novotel México City Centro Histórico places you in the heart of Mexico City, within a 5-minute drive of Zócalo and National Palace. This hotel is 1.1 mi (1.8 km) from Torre Latinoamericana and 1.2 mi (1.9 km) from Palacio de Bellas Artes.
Make yourself at home in one of the 82 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 13
Pet max weight (per pet) in lb is 29
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 300 per person
- Covered valet parking fee: MXN 150 per night
- Pet fee: MXN 500 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Madero Street
1.1 km / 0.7 mi
Zócalo
1.1 km / 0.7 mi
National Palace
1.3 km / 0.8 mi
Templo Mayor Museum
1.6 km / 1 mi
Metropolitan Cathedral
1.6 km / 1 mi
Torre Latinoamericana
1.7 km / 1.1 mi
San Ildefonso College
1.8 km / 1.1 mi
Palacio de Bellas Artes
1.9 km / 1.2 mi
Alameda Central
1.9 km / 1.2 mi
Mercado de Artesanías La Cuidadela
2 km / 1.2 mi
Arena México
2.1 km / 1.3 mi
Teatro Metropólitan
2.2 km / 1.4 mi
Congress of the Union: Chamber of Deputies
2.4 km / 1.5 mi
Plaza Garibaldi
2.5 km / 1.5 mi
General Hospital of Mexico Dr. Eduardo Liceaga
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Centro Historico
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Novotel Mexico City Centro Historico
100
reviews shown
Luz Maria Del Socorro
Cercano a muchos lugares, desayuno delicioso, personal amable
Natalie
The room was clean and staff were really welcoming.
Nora
Fantastisk frukost och trevligt personal
Alexander
Regreso a este hotel!!’ Y cada ves que vaya a México !!
Jorge
Muy buena ubicación.
Ramon
Nice and clean rooms.
Helpful staff
Helpful staff
Jorge
Good locación if you want to visit the zocalo, but the neigborhood it's not the best
JORGE
Muy buena ubicación, bien el desayuno. Reservamos habitaciones con como king y no nos las dieron. La habitación tenía un olor a húmedad que no se quitó en los días que estuvimos.
Edward
Great location
Friendly staff
Nice and safe area
Clean room
Friendly staff
Nice and safe area
Clean room
Wilmar
NICE PLACE
Abigail
Hotel itself was nice and clean and staff were helpful! Rooms were decent size and modern. Location wasn’t the best, we didn’t feel massively safe but just got Ubers everywhere and we’re only there for one night!
Lam Kin
The staff were great, very helpful and friendly.
The hotel is very clean. The breakfast was fine .
The hotel is very clean. The breakfast was fine .
Emmanuel
Ok
DANG DIEU THUC
Séjour agréable
Glen
Staff very friendly
Saira
Nos encantó el hotel! Está ubicado cerca del centro historíco. Bajando la calle podrás encontrar tiendas de conveniencia y snacks, y más abajo el zócalo.
cesar guillermo
Buena ubicación. Hotel moderno y con un muy buen servicio. Los desayunos variados y agradables. El servicio de taxi conexo al hotel muy satisfactorio.
Una recomendación: mejoren su lista de proveedores de tours. Podrían tener más de una agencia conexa. Saludos
Una recomendación: mejoren su lista de proveedores de tours. Podrían tener más de una agencia conexa. Saludos
Luis
Good service
Jessey
A 10 min. walk from Zocalo and Cathedral. Busy street and big city bustling. Small rooms compared to US standards.
They have a water filter by the elevators so you could fill up your bottle cooler.
They have an open terrace on the 2nd floor but it is so noisy- there's even a street vendor shouting through a megaphone - that it is impossible to relax and enjoy the space.
They have a water filter by the elevators so you could fill up your bottle cooler.
They have an open terrace on the 2nd floor but it is so noisy- there's even a street vendor shouting through a megaphone - that it is impossible to relax and enjoy the space.
Yessica G
The hotel was comfortable and the rooms were spacious. Breakfast was good—there wasn’t a lot of variety, but it was still enjoyable. One downside was the lack of privacy in the bathroom and shower since they are only separated by dark glass, so you can hear everything. The room also didn’t have a microwave or a small refrigerator, which would have been convenient. The location felt safe, but the area around the hotel has many street vendors and is not very attractive.
ANA SOFIA
muy buena atención
Leonidas
Very clean and great staff . Very close to the historical center
Omar
Great room! Very spacious and staff was very nice!
Kevin
close to main street, the noise of crazy motocycle is all night long and there is no way to have good sleep
Kaitlind
Room and hotel was great! Close to the center
Thomas
Overall a very pleasent stay. Friendly staff, only a few amenities and next to the metro station. Ok, but not really wow but fairly priced.
YVONA
Room were spotless and the staff was always very helpfull.
We also like the bistro Delia at the hotel Ground Floor
We also like the bistro Delia at the hotel Ground Floor
Luis R.
The room was smaller than expected, but very clean and neat. The staff is really friendly and really take care of you. The location seems unsafe after dark, during the day is perfect and really a few blocks away from the \"Centro Historico\" area.
Victor Martin Rodriguez
The staff was friendly
Guadalupe D
Tha staff was Amazing! Went above and beyond expectations. Thank you!
Maritza
Staff was incredibly courteous. Room was nice but lacks cabinets/drawers. Breakfast was also good, an array of fruit, cereal, yogurt and some Mexican dishes (chilaquiles, rajas de chile). Good location.
JESUS
La habitación es un poco pequeña sin ningún lugar donde apoyar la maleta. Lo peor, el olor que había en la planta 7 donde tenía mi habitación como si hubiera un sumidero abierto.
jesus
Clean room
Nice staff
Will be coming back
Nice staff
Will be coming back
Minakshi
Yes it was effective, we received daily home keeping service and I loved the health breakfast
Asokaraj
The floor we stayed stunk. The food could have been better the only thing was people were supporrive
Jacky
Convinent location, noisy
Vahe
Positives;
Central location as the Zócalo can be walked to within 15 minutes.
Excellent staff who are willing to assist and enjoyed their gym with new equipment.
Negatives;
Very limited counter space to store belongings.
Tiny trash cans that are practically useless.
Noisy area with motorists honking their horns starting at 6am and loud motorcycles zooming by during sleep hours.
Don’t get me started with the group that hangs out near the water fountains down the street. Drum beating until 11:00-11:30pm 3-4x a week.
Central location as the Zócalo can be walked to within 15 minutes.
Excellent staff who are willing to assist and enjoyed their gym with new equipment.
Negatives;
Very limited counter space to store belongings.
Tiny trash cans that are practically useless.
Noisy area with motorists honking their horns starting at 6am and loud motorcycles zooming by during sleep hours.
Don’t get me started with the group that hangs out near the water fountains down the street. Drum beating until 11:00-11:30pm 3-4x a week.
Gloria B
Great staff at reception and we enjoyed our breakfast and dinners at the Delia Bistro, the staff provided excellent service. The meals were delicious! Thank you for your hospitality.
Benita
Staff were very courteous and pleasant, location was good, room was clean and spacious.
Douglas
this is a very nice hotel in a good local for touring centro historico. the staff is friendly and helpful. this was a wonderful experience
Rodolfo
super good and comfort
Linda
The hotel is in a busy district but easy to get around. The staff just beautiful and kind.
Ka Yin
Located at old historic area, closed to the Metro Transport System station. You can ride 1 stop (15 mins) to the downtown & famous tourist spots i.e. Cathedral of CDMX, the plaza of revolution, Bellis of Arts & the Major Plaza of Maya archeological site.
Raymon
Easy check in and out. Location is superb. So close to public transportation, walking distance to Historico Central Plaza. Pretty safe location too. Breakfast buffet is ok. Overall I will stay here again when I visit Mexico next time. Staff are very friendly and welcoming.
Yun
The room has a door connecting with next door. We can smell next door guest smoking in the night. We had a lunch at the restaurant in hotel lobby. The clams are not fresh.
Caroline
I had one of the most frustrating hotel experiences I’ve ever encountered. When the air conditioner in my room malfunctioned and no longer produced cold air (error code U9-01, the staff refused to let me switch rooms and even accused me of moving the air conditioner—which was absurd. After a long back-and-forth, I finally managed to negotiate a smaller room, only to find that the air conditioner in that one was also malfunctioning with the exact same error Code U9-01.
The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC.
Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC.
Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
Amy
Nice hotel. Clean and modern.
Good Amenities.
Good Location very central and walkable to everything
Staff were friendly and welcoming.
Good Amenities.
Good Location very central and walkable to everything
Staff were friendly and welcoming.
Mahmoud
Very close to El Zocalo and centric for further location. Take public transport when possible. Uber is a convenient option as well for groups
Charles Tan
My room was clean, quiet and sunny. There was a work desk, with table light and above the desk were electrical outlets and a USB C outlet that provides fast charging for a smartphone. The in-room safe was big enough to store a 16-inch laptop, so my 13-in one fit with plenty of space still. The location was perfect for me as the hotel is very near 2 metro lines and the MetroBus 4(Sur) bus stop. Staying here was a great way for me to explore the Centro Histórico from Alameda (west) to Santísima Trinidad (east), Republica de Venezuela (north) to Izazaga (south). I felt safe walking about in the daytime. This Novotel is a very good 4-star property.
Eric Eduardo
Buena estadía, atención, habitación limpia y desayuno muy bueno
Michael
Great stay. Close to public transportation. Hotel was clean and staff were friendly. Great location
Moramay
Need to clean chairs from the restaurant there are super dirty.
Sajal
Good stay courteous staff
Heron
`The most amazing staff hands down!!! If there was anything wrong, I honestly could not tell. Everyone went out of their way to make us feel so welcomed and at home. Super nice, super helpful and just such a wonderful experience. Not a single complain from our end.
Moramay
Nice room, but bathroom walls dirty, gym equipment dirty, no towels
Priscilla
In the historic district. Lovely terrace on the second floor
Huong
Room very clean. Beds are comfortable. Staff was nice, helpful. Check in fast , smoothly for our big group with 13 rooms.
Luis
Good location at the Mexico City downtown like in a Colony neighborhood where they're commerce, Catholic Churches, shopping, malls, restaurants, close to the Mexican Presidential government and its financial district.
God Bless.
God Bless.
Susana
Great staff very helpful , friendly and great customer service
nathalie
Bof bof
Hôtel bruyant. Le ménage bof bof . Au restaurant tout est froid . Les serviettes de bain sur 7 jours 5 fois manquantes. Pas ala hauteur des novotel en france .
Luis
The French treasure was left behind in an apparently abandoned hotel investigation intelligence agency building located in Vannes, France where probably there's gold, precious stones, monies and jewelry from the Most powerful Royalties in Europe such as British, Dutch, Sweden, Danish, Spanish, German, Italian, Serbian French, etc.
Luis
Great
María
Excelente servicio, el personal fue muy amable y atento
Aunque solo pasamos una noche en el mismo, regresaríamos a hospedarnos nuevamente sobre todo por la cercanía a diferentes lugares del centro histórico
Aunque solo pasamos una noche en el mismo, regresaríamos a hospedarnos nuevamente sobre todo por la cercanía a diferentes lugares del centro histórico
Elena
I had a fantastic experience during my stay at the Novotel México City Centro Histórico. From the moment I arrived, the staff went above and beyond to make me feel welcome and well cared for. Special thanks to Nayla, Matiela, and Eric, who consistently provided warm, attentive service and made me feel truly seen as a guest.
Lesly Aguado at the reception desk was especially outstanding. She went out of her way to assist with my tour arrangements and even guided me on how to navigate the city when I wanted to explore on my own. Her kindness and dedication made a big difference in my experience.
The food at the Delia Bistro was tasty, though I found the options a bit limited. The breakfast buffet is generous and fresh, but note that it’s not included in the room rate unless you specifically request it when booking.
Overall, everyone I encountered at the hotel seemed genuinely committed to ensuring guests feel comfortable and welcomed. I would definitely recommend this hotel to anyone visiting Mexico City and hope to return again soon.
Lesly Aguado at the reception desk was especially outstanding. She went out of her way to assist with my tour arrangements and even guided me on how to navigate the city when I wanted to explore on my own. Her kindness and dedication made a big difference in my experience.
The food at the Delia Bistro was tasty, though I found the options a bit limited. The breakfast buffet is generous and fresh, but note that it’s not included in the room rate unless you specifically request it when booking.
Overall, everyone I encountered at the hotel seemed genuinely committed to ensuring guests feel comfortable and welcomed. I would definitely recommend this hotel to anyone visiting Mexico City and hope to return again soon.
Ruth
The staff was so friendly and helpful and always in a pleasant mood.
Steve
Super friendly and professional staff. Curtains didn't close 100% of the way allowing too much light into the room. Since one comes to a hotel to sleep, that was a problem. When I unplugged my phone the ENTIRE outlet box and the wires came out of the wall. Very dark room. Needs more lights if one wants.
Gym and terrace were nice. Restaurant mediocre at best.
Gym and terrace were nice. Restaurant mediocre at best.
Weng Kean
Would definitel
Andrew
Well located hotel, 2 mins from Pinar Suarez Metro. Staff are very good at sorting everything out.
Very busy traffic area, noise can be an issue in some rooms facing the road. Rooms at the back are much quieter and very comfortable. Showers are amazing as is the breakfast buffet.
Very busy traffic area, noise can be an issue in some rooms facing the road. Rooms at the back are much quieter and very comfortable. Showers are amazing as is the breakfast buffet.
Romaric
Excellent
Viviana
Nice option in the historic district
Verified traveler
Centrally located, easy to find transportation, very clean, safe. Close to shopping areas. Airconditioning excellent and very good staff. Highly recommended
Oscar
Cleanliness and the service was excellent. Thank you for making our trip so memorable!
Fausto
and its proximity to centro historico
Elham
Good customer service, daily room service and ok roof facilities. There were no fridge and kettle in the room which made our stay a bit difficult.
Marcela
Excellent
Mariana
Overall a nice hotel for a good price. The rooms are clean and the bed is comfortable. It is partly on a very transited street so you do hear all the car and buses. You can walk to the city center and you can have a car pick you up right on the front door so that is a plus too.
Carl
Great stay!
Carl
Great property, fairly new and very clean snd nice. Staff is very friendly and helpful.
Alexander
Modern, clean and very well maintained. Check-in and check-out very smooth. An excellent experience. Mobile key could be improved, particularly in the elevator.
Nelly
Everything was excellent
Miguel
A New Place To Stay en Centro Histórico.
Very new and comfortable hotel.
I stayed before and they have added \"Breakfast Included\" option. It is an OK buffet style which needs to improve the items offered. The staff is attentive and very nice/polite.
I stayed before and they have added \"Breakfast Included\" option. It is an OK buffet style which needs to improve the items offered. The staff is attentive and very nice/polite.
Savanna
No comment
Raquel
Internet didn't work well throughout the entire stay.
Teresa Mercedes Santander
It was a nice hotel, placed in a sketchy area near main tourist attractions
Victor
Great location.
Jyoti
The hotel was clean and nice however surroundings were not good.
Restaurant staff was friendly but overall service was not good.
Restaurant staff was friendly but overall service was not good.
Alexandra Faye
The building was modern and the walls were well-built so I didn't feel I was disturbed by my other guests.
Gloria Leticia Velasquez
Nothing, everything was good
Jorge
The staff was really nice and helpful
Diana
I like everything
Mahmoud
No complaints
Aparna
Hotel doesn’t change sheets even after requesting
Charges money for shower caps . Never heard of that before
Charges money for shower caps . Never heard of that before
Julian
Clean and friendly
Atyria
I was pleased with this property. There were no bells and whistles but it served its purpose of providing a clean, nice place to stay in Mexico City with a nice bed. The area was good and the room was good value.
Arely
Such a beautiful hotel with very kind staff! The hotel is a decent place, pretty easy to walk to the cathedral / a downtown area. Would stay here again.
Susana
Loved location, great staff, friendliness, cleanliness, convenient to shopping places
esterline
I can't wait to go back there again that's how much i love it there.
Brian
No washcloths
George-Alexandre
Great stay and location.
Location & surroundings
Novotel Mexico City Centro Historico
Callejon Flamencos 1 Esquina Av 20 De Noviembre Me, Mexico, Mexico
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