Name: City Centro by Marriott Ciudad de Mexico
Address: Republica de Uruguay No 45, Ciudad De Mexico, 06000, MX

10/10

Exceptional

03 Aug 2026

Laurencia

Awesome experience highly recommend

6/10

Pleasant

03 Aug 2026

Albert

C

10/10

Exceptional

31 Jul 2026

Carlos J

The perfect location
Rooms are amazing clean comfortable beds good stuff

10/10

Exceptional

29 Jul 2026

thomas

Staff was awesome. The hotel has a very unique feel to it. Close to the city center!

10/10

Exceptional

29 Jul 2026

Marlen

Me encanto el lugar en el centro de mexico.. regresaremos

8/10

Excellent

29 Jul 2026

Erika

City Centro by Marriott exceeded our expectations! From the moment we walked in, the hotel felt elegant, modern, and unique. The minimalist design, black walls, pink velvet seating, gold accents, cactus décor, and beautiful murals created a luxury boutique feel without being intimidating. Even with our child, we felt completely comfortable.

The rooftop was the highlight of our stay. The sunset views over Mexico City, great music, delicious drinks, and a glimpse of the Zócalo made every evening special. We even got to witness a proposal, which made the experience even more memorable. A huge thank you to Víctor and Sebastián, whose kindness and outstanding service made us feel so welcome.

The rooms were always spotless, and every staff member we encountered was friendly and helpful.

There were a few minor issues. One night, our air conditioning stopped working, and we had to switch rooms. It was a bit of a hassle at 2am, but the staff handled it well, and it didn’t affect how we feel about the hotel. The rooms could also use a little more lighting, especially for getting ready, and the shower water occasionally fluctuated between hot and cold.

Overall, these were small inconveniences compared to an incredible stay. If you’re looking for a beautiful, stylish hotel in the heart of Mexico City with amazing staff and a fantastic rooftop, I highly recommend City Centro. We would absolutely stay here again.

8/10

Excellent

25 Jul 2026

ALYSHA

Very intimate romantic property

Friends

10/10

Exceptional

19 Jul 2026

Verano

Beautiful, clean and great location.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Scott

Room was great. Clean, just like the pictures. What I was seeking: a quiet, clean, comfortable place to sleep and shower in a great location. Hotel staff was awesome. Lots of good food options near by, quick walk to most central attractions, short uber ride to Condessa / Roma Norte, Airport, Basillica Guadalupe, etc. would definitely stay again.

Self

10/10

Exceptional

23 Jun 2026

Thomas

What a great hotel. Everything went smoothly, the property is a beautiful combination of old world historic charm, with a clean modern vibe to the amenities. Staff all seem happy in their jobs and eager to help.
Loved everything about this place and especially the rooftop amenities

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

husam

Everything was excellent

Friends

10/10

Exceptional

12 Jun 2026

Marcela

Very clean rooms, friendly staff, great air conditioning. Everything was good!

Family

8/10

Excellent

03 Jun 2026

Priscilla

We had a great stay at this property. My only issue was the room key, it not “normal” took us three days to finally figure out how to use it. Staff were great, friendly and helpful.

Family_with_children

10/10

Exceptional

02 Jun 2026

Dianny Armas

Todo muy bueno

Self

8/10

Excellent

02 Jun 2026

Carolina

My stay was short, staff was nice and friendly but the hotel was dark and not lively, I felt like I was staying in a prison.

Friends

8/10

Excellent

30 May 2026

David

Amazing room, Lobby and Roof Top Restaurant. Great Location with History

Family_with_children

10/10

Exceptional

27 May 2026

Reybo

Very clean and quiet- I could have used more light in the bathroom though- kind of dark for a bathroom

Partner

10/10

Exceptional

24 May 2026

Ana Laura

Disfrute de la tranquilidad del área y servicio del staff. Las instalaciones en buen estado, limpias. En general una buena experiencia.

Self

10/10

Exceptional

03 May 2026

Milagros

Yes

10/10

Exceptional

14 Apr 2026

Esperanza

Clean rooms

Friends

10/10

Exceptional

08 Apr 2026

Aidee Romina

Everything was great. I would stay here again

Partner

8/10

Excellent

22 Mar 2026

Jacqueline

Good value. Good location. No windows on the rooms. A bit dark. Great staff! Very clean!!!

Family

8/10

Excellent

21 Feb 2026

Roger

Room was clean. Extremely friendly staff. Awesome rooftop pool and bar and restaurant. Central to many sites within walking distance.

The rooms are a little strange. No wall that goes to ceiling for bathroom so no privacy. No windows in room so it was like living in a cave.

Partner

8/10

Excellent

13 Feb 2026

Cindy

Rooms do not have windows & were humid. Issues with AC lovely rooftop deck.

Leisure Family

10/10

Exceptional

12 Dec 2025

Nicole

Xxx

10/10

Exceptional

01 Dec 2025

Julie

The room was clean. Staff was very kind. Beds were wonderful. Good location.

Leisure Family

10/10

Exceptional

29 Nov 2025

Manon

Absolutely beautiful boutique hotel, room was true to pictures (we had windows facing the street that could open), good linens, strong hot shower. A/C worked well but we preferred opening the windows. Av. Uruguay can be noisy though (we’re used to a busy street). Restaurant on roof terrace was good and pleasant to hang out. Great staff!

Leisure Partner

10/10

Exceptional

04 Nov 2025

Corinne

Great room!

Partner

10/10

Exceptional

27 Oct 2025

Robert

The hotel was conveniently located in the historic center of Mexico City but 2 blocks away from the tourist crowds and bustle. Most of the historic sites of the city were an easy walk as were many famous restaurants. The hotel staff was extremely pleasant and helpful.Our room was large and quiet and housekeeping vry good. We were pleased to be there.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Sharett

The hotel is nice, but it is an American brand with American touches. The entire restaurant and room service menu were American dishes. I don’t even recall seeing a taco on the menu. I stayed in late September and the pool was closed. The hotel itself is fabulous and beautiful. I believe it used to be a bank. The common areas and hallways are dark, vampy, and have glass floors. The rooms on the other hand left more to be desired — goes back to the American touch. The staff were all amazing and accommodating.

Leisure Self

10/10

Exceptional

23 Oct 2025

Alexander

Our stay in hotel city centro was fantastic, the service was excellent. The staff was very helpful, courteous, and kind. Our room was clean and comfortable. The cleaning staff took good care of us.

Leisure Family

10/10

Exceptional

18 Oct 2025

Jennifer

Very beautiful hotel near historic center, walking distance to local shops.

Family

10/10

Exceptional

18 Oct 2025

Jason

Great spot...very central. Good cocktails.

Business Self

10/10

Exceptional

17 Oct 2025

Jeremy

La verdad el lugar estaba muy bien, limpio, instalaciones mantenidas y el staff era muy amable. El edificio es antiguo y conservado de una manera excepcional. Están atentos si llegas tarde. Respetaron mi reservación y explicaron muy bien cuando hablé sobre ese asunto ya que había visto que algunos no, pero era porque no habían pagado e iban a pagar al llegar. Es un muy buen hotel para hospedarse en el centro de la ciudad o conocida como centro histórico. Nos sentimos seguros ahí aunque no todos an tenido la misma experiencia. También tienen una restaurante en la terraza que no podíamos comer o beber ahí ya que no nos alcanzó el tiempo pero su fuimos a verla. Gracias staff por hacer que nuestra estancia y experiencia en CDMX fuera una buena y esperamos regresar algún día!

Leisure Family

10/10

Exceptional

22 Sep 2025

Mandy

The hotel was in a beautifully kept condition, the staff were incredibly friendly and courteous with showing us to our room. They explained our benefits we’d earned with booking this specific hotel and were helpful offering their services 24/7 with whatever needs we had.

10/10

Exceptional

20 Sep 2025

Alicia

NA

Leisure Family

10/10

Exceptional

16 Aug 2025

Suzette

Great!

4/10

Poor

03 Aug 2025

Monica

Upon check in at night, it was completely dark due to their eco-friendliness. It was kinda creepy. The door locks on the room are ridiculous to open and close; They’re not simple. The small closet in the room was ridiculous. The bathroom walls did not go all the way up to the ceiling, no privacy. The lighting in the room was not that great. My friend and I got food poisoning from the restaurant. I would not stay here again.

Leisure Friends

8/10

Excellent

31 Jul 2025

Sonia

I liked that the room had AC.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Blanca

The staff is nice

2/10

Poor

21 Jul 2025

Darren

If you’re interested in a dark atmosphere, tiny rooms with no ventilation or windows, while open to hearing all of the bathroom habits of your partner (weird open bathrooms), not to mention numb and unresponsive service… this is the place for you. Young woman refused to even listen to our concerns. Poor quality hotel with the customer service to match. Shouldn’t be in the service industry. MUCH better hotels in the area, WHICH we’ll fortunately be headed to tomorrow. Normally don’t write negative reviews; not my style… but this place earned it!

Leisure Partner

10/10

Exceptional

21 Jun 2025

Arturo

The staff are very helpful.

Leisure Partner

8/10

Excellent

15 Jun 2025

Salvador

You can walk to el zocalo or el palacio de bellas artes

Leisure Family

10/10

Exceptional

09 Jun 2025

Devika

Good location for us, the room was spacious (2 queen), staff were great. Very smooth stay!

Leisure Friends

8/10

Excellent

09 Jun 2025

Niraj

Supportive staff at the reception.

Leisure Partner

8/10

Excellent

02 Jun 2025

Lisa

The staff was excellent and helpful. The room was very nice, I had a king. They first put me in to a queen room but it was very small and had no window so it felt like a closet. The staff very graciously moved me to a roomier accommodation.
It is a very easy walk to many sights such as the art museum and Juarez sreet.

Leisure Self

2/10

Poor

31 May 2025

Paul

Just terrible

Business

6/10

Pleasant

30 May 2025

Melanie

Unique property with a great rooftop area with pool and bar. It was very dark with little lighting at night. The door locks were difficult. One reason I booked here was that they listed that the rooms were soundproofed. They are not. I could hear sounds from the lobby, roof top and street. It's a great location though, walking distance from so many sights.

Leisure

10/10

Exceptional

16 May 2025

Jean-Marc

The room is quite large and the staff was very helpful. I like the decor.
The only negatives were that the hallways are dark at night and the toilet seat was cheap plastic and not the proper size.

8/10

Excellent

13 May 2025

YAITZA

Buena ubicacion, muy lindo y limpio, muy poca iluminacion y un menu limitado

Leisure Partner

10/10

Exceptional

06 Apr 2025

Liset

Great stay 🙂! Wonderful staff!

8/10

Excellent

23 Mar 2025

Joe

Very helpful staff. Walkable area

Leisure Partner

8/10

Excellent

01 Mar 2025

Eduardo

Close to many great attractions and definitely great hospitality

Leisure Partner

8/10

Excellent

25 Feb 2025

steffany

Good budget friendly place. WiFi isn’t good.

Leisure Family

4/10

Poor

23 Jan 2025

Anirban

Since we booked through Expedia, we did NOT get a decent room. Most importantly we are Gold members of Marriott.. and were not given any privilege for that.

The room had coffee machine, but no coffee pods!!!

Business_and_leisure Family

4/10

Poor

08 Jan 2025

Taylor

Pretty hotel. Our room did not have windows AT ALL. Door was overly complicated to open and lock which made us always think there’s a chance it could be unlocked while we were out. No ceiling on bathroom so everyone in the room could hear/smell…

Leisure Friends

10/10

Exceptional

06 Jan 2025

Verified traveler

Very nice hotel and the staff were amazingly friendly and accommodating. Rooftop patio has a great view and pool, and the location is prime! Not a big fan of the Queen room for a couple as the wall that separates the bathroom from the bedroom doesnt go all the way, so if you get up to visit the bathroom at night the light and sound will wake your partner up

Partner

10/10

Exceptional

05 Jan 2025

Carmen

Mariana was wonderful!

Leisure Family

10/10

Exceptional

05 Jan 2025

Jose

Was very comfortable the staff very friendly and clean

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

sandra

Mucho ruido en la noche en el último poao

8/10

Excellent

18 Dec 2024

Kala

Great location, staff was very friendly. The room was noisy, air conditioner from inside and lobby noises from outside.

Leisure Family

8/10

Excellent

13 Dec 2024

Pedro

convinios need a new mattress

Leisure Partner

4/10

Poor

01 Dec 2024

Collin

My partner and I stayed here for a week during our trip to Mexico City, and we ended up feeling quite let down by it in a lot of ways. The room itself (standard queen) ended up being smaller than we expected and the mattress was firm to point of us each waking up with back pain each day. It was also clear that the daily room cleaning was basically just making the bed and sweeping, as we had the same sheets the whole time (we could tell because the ones we had from the beginning had a definitive scuff mark on them). Towels would be taken each day but not replaced each day, which led to us either having to ask for them or waiting for someone to knock on the room door at night with them, which was only somewhat inconvenient but unexpected all the same. One last thing about the room is that the wall separating the sleeping area from the bathroom doesn't extend to the ceiling, which can be uncomfortable.
We didn't end up using the pool because it was a lot smaller in person than the picture led us to believe. And the terrace restaurant, although very beautiful to sit out on, really let us down on the food both times we tried eating something there. Another thing I would mention is that the buildings surround this open section where one can look down to the lobby. Its very pretty, but the safety railing is noticeably lower than what feels (to me) to be actually safe, so that was another strange detail.
The staff were great, the building is beautiful, the area is very busy.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Cristina

The staff was great, I ordered a drink and it was way too sweet. The hotel is gorgeous!! And so convenient at walking distance to Mexico City Historic places! I want to come back to Mexico City and will come to this hotel. They treat you like you are in a palace. Cool thing is that the building has an antique elevator and the building used to be a bank in the old days.

Leisure Family_with_children

4/10

Poor

17 Nov 2024

Daniel

The bathroom is open on the top so everything could be heard and smelled in the room if you stay with room mate.

4/10

Poor

14 Nov 2024

rosio

A couple of things. They didn't have hot water, it took forever to get towels extra, and Expedia gave a voucher for drinks for free and it was not accommodated

Leisure Family

10/10

Exceptional

13 Nov 2024

Delia

We would do it all over again - great hotel, staff and city.

Leisure Family

10/10

Exceptional

12 Nov 2024

David

Everything was walking distance, and close by the hotel. Really good restaurants near the hotel.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Jo

Lovely boutique feel, great value for money and location

Leisure Self

6/10

Pleasant

10 Nov 2024

Alina

Rooms were a little overpriced for a small room. Not much closet space no dresser. Dont get me wrong, hotel was clean and staff very pleasant, however i would not be staying here again.

Leisure Partner

4/10

Poor

07 Nov 2024

Gustavo

Never again. This hotel should not bea Marriott

No hot water in shower at night. Corridors pitch black. Very little illumination. Felt like a dungeon. Air conditioner did not work. Our room was not cleaned until 6 or 7 pm. Restaurant food super expensive for poorly cooked bacon. If one wants more coffee they charge for each small cup, instead of refilling. Door locks difficult to open or close.

Partner

10/10

Exceptional

07 Nov 2024

Victor

The building is old but well-maintained. Rooms and installations are generally clean. Good customer service. It is also well located close to the Zocalo and many stores and restaurants in Centro Historico.

Leisure Partner

10/10

Exceptional

07 Nov 2024

Alicia

Beautiful hotel. Friendly staff. Centrally located to Zocalo and shopping restaurants and museums. Excellent location and felt very safe.

Leisure Self

10/10

Exceptional

02 Nov 2024

Manolo

Close to everything! Safe and convenient!

Leisure

2/10

Poor

29 Oct 2024

Duy

Staff don't care. Get ready to wait and stew.

Horrendous visit. The front desk would not acknowledge us for like 20 minutes when we first arrived. We had to push for them to call additional receptionists to check us in. Then they said the room wasn't ready, and that was another hour and a half wait upstairs on the terrace. But the two comp drinks for being a Hotels.com VIP couldn't make up for the broken AC in the room. It was a furnace the entire night and hotel staff refused to offer a different room. Super glad it was the last night of our trip, so we checked out. Would NEVER recommend. I haven't had an experience that bad.

Partner

8/10

Excellent

29 Oct 2024

Ricardo

Extraction was not working in the room, humidity was uncomfortable after shower.
A towel was dirty, and a shower rug was wet after they clean our room

Leisure Partner

10/10

Exceptional

22 Oct 2024

Cassandra

Such an amazing place to stay at, the service was amazing!

Leisure Family

10/10

Exceptional

18 Oct 2024

Brenda

Hotel and rooms were clean. Staff was helpful and nice. Enjoyed out stay

Leisure Family_with_children

6/10

Pleasant

17 Oct 2024

hamid

New but dark with no windows

Leisure Family

10/10

Exceptional

07 Oct 2024

Ajith

It's location

Leisure Friends

10/10

Exceptional

07 Oct 2024

Omar

My stay was very good here and it is very convenient.

Leisure Family

10/10

Exceptional

05 Oct 2024

David

We loved everything the property the convenience of have a restaurant on top of the property came very handy everything was close by thank you for making our stay feel like home

Leisure Partner

10/10

Exceptional

03 Oct 2024

Jose

Lovely

8/10

Excellent

29 Sep 2024

Felix

Nice property.

10/10

Exceptional

28 Sep 2024

Maribel

Nice hotel felt safe, you can practically walk everywhere. Your about 3/4 blocks from Zocalo, you can walk to Palacio Bellas Artes, El Mirador, lots of places to eat. Loved the pool it’s next to the bar. Comfortable beds, slept great.

Leisure Partner

10/10

Exceptional

27 Sep 2024

William

This is an amazing hotel. It should be listed as a boutique hotel.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2024

Alma

Didn't like bathroom privacy, Didn't like the no windows in any ofthe 5 rooms we had and lighting was very low . Seems as if it was night all the time.

Leisure Family

10/10

Exceptional

25 Sep 2024

Ruben

Surpassed expectations

Staff was amazing. Hotel was beautiful and very very chic. Can’t wait to be back.

Partner

10/10

Exceptional

21 Sep 2024

John

Very friendly staff, nice and comfortable rooms

10/10

Exceptional

20 Sep 2024

Johana yared

Very peaceful. Order room service and two thumbs up too the chef.

10/10

Exceptional

17 Sep 2024

Manuel

The room was very clean and comfortable. The staff was very helpful and accommodating. I rate this hotel 10/10.

Partner

10/10

Exceptional

13 Sep 2024

Ruth

Close to everything

Leisure Family

6/10

Pleasant

05 Sep 2024

Benjamin

The staff at the rooftop restaurant were slow and mostly unavailable. It’d take twenty minutes to get a single beer, but the place was empty so I don’t understand the delays. Front desk staff was very nice. Facility is beautiful, but I had high expectations for the rooftop experience - unfortunately the hotel was unable to satisfy my needs. I won’t visit again.

Leisure Partner

8/10

Excellent

04 Sep 2024

Lina

1) we were fiven a room without window at first night, i requested to if we can have a room with a windows fir the renaining 2 nights but only the last night we availed it.
2) amenities were for 1 person only like coffee even we were 3 occupants

Leisure Family

10/10

Exceptional

27 Aug 2024

Larissa

Es un lugar adecuado para caminar, tiene una decoracion gotica y chic. El personal es muy amable.
Si no te da miedo la oscuridad, espacios cerrados o las alturas no te lo recomiendo.
De lo contrario es un lugar increible.

Leisure Family

10/10

Exceptional

13 Aug 2024

Jaime

Very friendly staff with excellent customer service. The room was very clean. I will stay here again on my next visit.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Manuel

Unique architecture

Leisure Family_with_children

10/10

Exceptional

05 Aug 2024

Terry

Staff was great! All of them were very friendly. Upon checking in Front Desk walked us up to our room and gave a history of the building, which was pretty cool. Lots of shopping close by and restaurants to choose from.

Leisure Family

10/10

Exceptional

01 Aug 2024

Geraldy

friendly staff . walkable and the area feels safe during day time and night. Room was very nice and spacious

Family

10/10

Exceptional

31 Jul 2024

Maria

It was close to where we needed to get to & the staff was sooo nice!