Name: Hotel Bellas Artes
Address: 10 Av 5 De Mayo Centro, Mexico City, MX

10/10

Exceptional

19 Jul 2026

Sayuri

Me encantó la ubicación, el personal súper amables y atentos y lugar bastante tranquilo y muy lindo me encanto

Partner

10/10

Exceptional

18 Jul 2026

Crystale

Le personnel très aimables et aidants

Friends

10/10

Exceptional

18 Jul 2026

Grace

Everything about this hotel was excellent. The staff was great and very welcoming. Nice place to stay if you want a peaceful and relaxing sleep. I highly recommend it.

Friends

10/10

Exceptional

17 Jul 2026

Noe

This is the second time staying at this property. Definitely a gem in the historic center. Rooms are clean and staff is helpful. This is a perfect hotel to stay at, if you enjoy a boutique hotel rather than a chain hotel.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Emilia

La terraza no está operacional como aparece en fotos,

Self

10/10

Exceptional

16 Jul 2026

Erika Denise

Rooms were spotless and staff was very helpful. We would definitely stay here again.

Family

10/10

Exceptional

16 Jul 2026

Santiago

Great service and amenities!

Partner

10/10

Exceptional

15 Jul 2026

Karla

Perfect location, friendly staff and clean and spacious rooms

10/10

Exceptional

15 Jul 2026

Maria

Loved the property. Very close to everything! Staff was helpful and friendly!

Family_with_children

10/10

Exceptional

15 Jul 2026

Ashley

Truly one of a kind team and I cannot thank them enough!!

Self

10/10

Exceptional

15 Jul 2026

Ashley

The absolute best hospitality I have ever experienced, their team truly goes above and beyond. I extended my stay because of their service and I will be returning in the future. I can’t thank them enough. The hotel is beautiful and well kept. The location is near the zocalo, many museums, and reforma. They have onsite security at night and are truly a one of a kind team. Thank you for everything!!!

Self

6/10

Pleasant

14 Jul 2026

YENILDA

The towels and sheets were stained. The towels were especially run down. I don’t write reviews or complain. The towels were beyond unacceptable. The staff was 10/10. The location is excellent. However, you could hear the street noise. It was hard to sleep. Just don’t get a balcony room and consider bringing your own towels.

10/10

Exceptional

12 Jul 2026

Douglas

The outside looked basic, like a 2-Star Hotel downtown, but once inside, the rooms were great! Super clean. Free minibar every day. Their amenities in the bathroom were great, but the bottles didn't work, and that's okay. FREE water!!! Arturo was nice, and the cleaning ladies and men were great. No balcony. CENTRALLY located was a SUPER benefit. Close to EVERYTHING.

Self

10/10

Exceptional

10 Jul 2026

Amelia

They didn’t have any real amenities. The lobby space was the only social gathering space which was also very small. I usually like hotels with areas to socialize and just hangout at. The hallways were very dim and the light in the rooms were also very dim. A lot of lamps, but not room ceiling lighting. The area was safe. Close to shopping malls, flea markets, and tourism centers which makes it perfect to stay at. no early check in was allowed. :(

Self

10/10

Exceptional

10 Jul 2026

Yadira

Close to the historical center, you can literally walk mostly everywhere. Restaurants and clothing stores very close.
This hotel is amazing!

8/10

Excellent

09 Jul 2026

David

It was almost great, bur the mosquitoes always got their way to the rooms. Even though the staff sprayed with raid, somehow the mosquitoes got in all the time. STAFF was fantastic.Room was clean.Good shuttle service. Great location. The gym and the t.v. services needs improvement.
.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Azariel

Excellent customer service, Miguel the bus boy was awesome and helpful.

10/10

Exceptional

08 Jul 2026

Mark

Great location and very high standard hotel

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Alicia

Great location excellent hotel. No complaints at all!

Partner

10/10

Exceptional

03 Jul 2026

Jorge

Really simple and clean room. Conveniently located in the middle of museums, restaurants and shops.

Self

8/10

Excellent

02 Jul 2026

Shawn V

Great hotel in Centro District. My issues with the place is there is no drawers to put clothes...hate keeping and pulling clothes out of a suitcase when traveling. Also lighting in the bathroom is low level. But room was spacious, clean and bed comfortable.

Friends

10/10

Exceptional

02 Jul 2026

MARIA

Beautiful clean hotel in a great part of town close to lots of sites, restaurants and cafes. It is a bit noisy at night but we were able to sleep ok.

Partner

10/10

Exceptional

30 Jun 2026

Monica

Right in the heart of CDMX. Waking distance to Bellas Artes , Sanborns azulejos and zócalo

Partner

10/10

Exceptional

29 Jun 2026

Sulma

Todos súper amables, hermoso lugar. Limpio y muy bien organizado

Friends

10/10

Exceptional

29 Jun 2026

edgar

Recomiendo este hotel al 1000 por ciento. Todo el servicio fue excelente y el personal ennespecial el bell boy Miguel angel fue de 1era

Partner

10/10

Exceptional

28 Jun 2026

Erika

Nice a

10/10

Exceptional

27 Jun 2026

Charles Patrick

The Hotel was amazing! The staff where lovely! Miguel was an angel! Thank you again! The rooms where enormous where really well equiped!

Partner

10/10

Exceptional

26 Jun 2026

Ingrid

Loved the location and how friendly All staff was. Will be returning to this hotel again!

Friends

10/10

Exceptional

25 Jun 2026

anthony

Perfect for staying close to the zocolo or belles artes

8/10

Excellent

25 Jun 2026

Adam

Good location for tourists with clean functional rooms in a historic property

Self

10/10

Exceptional

24 Jun 2026

Gloria

Me gustó mucho

10/10

Exceptional

23 Jun 2026

Maritza

Great place to stay.

Family_with_children

2/10

Poor

22 Jun 2026

Jose

I was notified two days before my arrival that there were protests outside the hotel, and that I should exercise caution approaching the facility. I was told that vehicles would not be able to approach the hotel and I would need to walk from a nearby intersection through the protests to get to the hotel. I asked to cancel the reservation for a refund, but my request was refused because I was told the hotel was still operating and offering it’s normal services. The staff offered to have the bellboy escort me to and from the nearest point where I could take a taxi or uber. Given the totality of the circumstances,I was concerned for my safety so I booked at a different hotel. I was charged for the night. I am deeply disappointed by the hotels unwillingness to accommodate my request.
given that the circumstances were beyond my control and my request was based on a concern for my personal safety.

10/10

Exceptional

21 Jun 2026

Maria

Clean property, good price, few blocks from el zocalo across the street from casa de los azulejos and museo de bellas artes, safe the breakfast is amazing and have really good price, across the street from a bank and an ATM. I definitely recommend.

Friends

10/10

Exceptional

21 Jun 2026

Adam

It was a great stay.

Family_with_children

10/10

Exceptional

21 Jun 2026

Pedro

Excellent location, outstanding customer service, good amenities, extremely clean hotel.

Family

10/10

Exceptional

20 Jun 2026

ROSA

It was a nice and fancy placr

Family_with_children

10/10

Exceptional

19 Jun 2026

seungwon

주위에 시위로 길이 막혀 엄청나게 불편했지만
방은 좋았음

얼리체크인에 과도하게 강경하여 아쉬움
체크아웃 전 청소를 시작하는데 음악을 크게 틀어놓고 함
오전에 숙면 할 수 없음

그래도 좋은 위치에 좋은 숙소임

Self

10/10

Exceptional

18 Jun 2026

Maria E

Muy limpio, el
Desayuno buffet que está incluido
Delicioso y el staff muy bueno y amable

Friends

4/10

Poor

17 Jun 2026

Cristian

The inside of the hotel was clean and so were the rooms however the staff was very cheap on providing additional towels. We were given two per room. If anyone travels with a woman, we’re all aware that women typical use 2 towels, one for their hair and one for their body. The towels were also super old, and the quality was really rough. Lastly, the hotel failed to mention the Main Street was blocked off due to protesters. It was really unpleasant walking through people sleeping in tents outside of hotel. It was uncomfortable and unclean.

Partner

10/10

Exceptional

17 Jun 2026

Isaac

Very helpful with all that was going on over by the hotel.

Partner

10/10

Exceptional

16 Jun 2026

Eileen

The location was such a great location, we were able to explore many locations that were at walking distances.

Family_with_children

10/10

Exceptional

15 Jun 2026

Sandra

The hotel itself is in a very good area. It's walking distance to the Zocalo and many restaurants, Starbucks, and stores. The Palacio de Bellas Artes is literally across the street. You can see several city highlights within a mile or two of the hotel. The rooms are narrow but very modern and comfy. We were a family of four and it was great. The mini fridge in the room is refilled by staff with water, snacks, soft drinks and beer courtesy of the hotel. All hotel staff was very helpful and attentive. The only downside, which was out of the hotel's control, was the \"tent city\" of teachers who happen to be protesting during our trip. They were camped out along the front of the hotel and businesses. However, this was only a short lived eye sore as it didn't impact our trip at all. I highly recommend this hotel to anyone traveling to Mexico City.

Family

10/10

Exceptional

15 Jun 2026

Fidel

The staff was really nice very good service, the restaurant food was great taste and an every quiet hotel! I love the hotel is very clean recommend to stay in Bella’s Artes!

Partner

8/10

Excellent

15 Jun 2026

Lissete

Staff is very friendly, hotel very clean but the water from the shower runs to the room if you are not careful.

Partner

2/10

Poor

14 Jun 2026

Arleth E

We couldn’t stay at this hotel since there were a lot of manifestations happening outside the hotel. There were camps outside blocking the entrance. It was a huge disappointment, since we really wanted to stay around this historic area.

Partner

10/10

Exceptional

13 Jun 2026

Sergio Mendoza

I had a wonderful stay at Hotel Bellas Artes and highly recommend it! The entire property was spotlessly clean, and our room was comfortable and well-maintained. The staff truly made our experience special—they were incredibly friendly, professional, and always went above and beyond to help us with anything we needed. We had such a great time, and we will definitely be coming back the next time we visit Mexico City!

Family_with_children

10/10

Exceptional

09 Jun 2026

Richard

The national teachers union had thousands of their members staying in tents around the hotel and the surrounding area. They were justifiably unhappy about their scandalously low wages and changes to their pensions.

The protesters were exceptionally nice people and the hotel staff maintained a respectful atmosphere in a challenging environment. I can’t say enough nice things about the young man who carried my bag for two blocks to pick up my Uber to the airport. Terrific service on his part.

Belle Artes should be proud of their entire staff that showed up for work every day.Im sure it wasn’t easy. From housekeeping to the front desk;great job!

Richard

Family

10/10

Exceptional

08 Jun 2026

Getzani

We stayed in this beautiful hotel. The staff was very polite and extremely helpful. While we arrived to the city, there were unforeseen circumstances that presented themselves In the area that affected the outside of the hotel. The staff was extremely helpful and escorted us to the hotel to avoid any troubles outside.
The property was very clean and beautiful. The location of the hotel is very close to everything.
I highly recommend this place!

Family_with_children

10/10

Exceptional

08 Jun 2026

Anitra

We stayed here on a 21 hr layover and were not disappointed,
Hotel Bellas Artes is central to everything we wanted to explore in the short time we had in Mexico City. We don't tend to be heavy users of in hotel services, so this review is based on how we travel.

From the moment we arrived at the hotel the service by the staff was excellent and they were helpful when we wanted to find out where something was or arranging a taxi.

Our room was clean and comfortable. Bathroom floor is heated which is a plus for getting out of the shower. My only thing was that the lighting for the mirror over the sink was not that great for doing makeup (this seems to be occurring in more an more hotels as I travel) and as I'm five foot nothing, mirrors and hanging hooks and clothes rods are higher than I could comfortably reach. Loved the little Juliet balconies so we could step out and observe what was going on outside.

We would stay here again and highly recommend this hotel to anyone who wants to be at the centre of Centro Historic.

Partner

10/10

Exceptional

08 Jun 2026

Victor

Muy bonito lugar
El restaurant muy buen servicio y los precios excelentes platillos bien servidos
El staff algunas personas muy buen servicio otras no les saludabas y no cotestaban el saludo

Family

10/10

Exceptional

07 Jun 2026

JUANA

Perfect location

Family

8/10

Excellent

06 Jun 2026

Natalie

A well-located hotel that was very clean, with good, comfortable rooms and very helpful and pleasant staff. We didn't get a chance to try the restaurant because we wanted to travel around to eat. Overall we would definitely book with them again.

Partner

8/10

Excellent

06 Jun 2026

Sandy Yudith

Everything was perfect until we check out and they said they were checking our room before checking out. The staff member came back with a bathroom towel and gave it to the receptionist and she ask what was in the towel it was kind of brown so I said dirt maybe we were out on trips all five day we were there. It felt weird that they went thru the towels. It made me very uncomfortable to have to explain what it could be.

Partner

10/10

Exceptional

06 Jun 2026

Lorenzo

Very nice hotel, very clean and the staff was excellent… the hotel is very well located … unfortunately when we stay in the hotel there all area was with political demonstrations that dulled the splendor of the area…. I would return to this hotel definitely.

Family

10/10

Exceptional

05 Jun 2026

Aureliano

The hotel is centrally located to many worthy places to visit in the downtown area ( centro). Easily walked to several shops, restaurants and museums in the area.

Partner

2/10

Poor

05 Jun 2026

Guillermo

The place is well-kept and clean, and the bedding is very nice. Unfortunately, there is a sewer smell in the lobby that seems to linger throughout the property (don't know if thats temporary, but it was very noticeable the 4 days of my stay). I did not feel welcome at all. The front desk staff is useless and far less efficient than at other properties at this price point. The bell staff was very helpful. Unfortunately, I will not be staying here again.

Family

6/10

Pleasant

04 Jun 2026

Winafred

My overall experience at this hotel was stressful and overwhelming...It was not the hotel itself, but the circumstances surrounding the hotel. At the time of my arrival there was a huge protest happening in the central area. Many of the main streets were closed due to a march and also an actual occupation of the city. It was nearly impossible for me to even get to the hotel entry, because there were tents and tarps that covered the entire street. There was no one from the hotel there to help. So, it was a very stressful situation. When I finally made it to the hotel, I was hot, sweating and clearly overwhelmed. It would have been very thoughtful and helpful to let me go ahead and check in at 2:15. But I was made to wait until exactly 3:00. Because of the situation outside of the hotel, I really was forced to stay inside. The only outlet was the restaurant hotel.

The staff were very kind and I absolutely loved my room. It was big, beautiful and clean. And the bed was fantastic!

At check-out, the streets outside were still blocked and occupied by the protesters, but one of the hotel staff took my luggage and guided me to an open street where I was able to get an uber.

If it were not for the protest situation, I would have loved my stay here.

Self

10/10

Exceptional

02 Jun 2026

Juan Carlos

Hola,
Everything was excellent very nice quiet and relaxing.
But, just a little inconvenient with the teachers protest on the 5 de mayo street
Other than what,
it was a very nice place, the staff it was very friendly and helpful.
Thank you for making me and my wife
A wonderful and loving vacation.

Family

8/10

Excellent

01 Jun 2026

Yaritza

We chose this hotel for its excellent location—directly across from Palacio de Bellas Artes and within walking distance of major museums and landmarks. The hotel itself was clean, quiet, and the staff was friendly, helpful, and assisted us with arranging an airport shuttle (for a fee).

Currently, access to the hotel is challenging due to an ongoing protest encampment outside. Guests must walk through low-hanging tarps, tents, and dark areas with limited visibility, especially at night, as streetlights were not functioning. The street closure also makes Uber or taxi pickups inconvenient, requiring guests to walk to meet their ride, which can be difficult with luggage. None of this is the hotel’s fault, but it is important to consider before booking.

One small issue: a bathroom mat was provided only on the first night and never replaced, despite the cold bathroom floor.

I would recommend this hotel but once the protests are over with.

6/10

Pleasant

01 Jun 2026

Ahmed Fouad

We got a blind room (no window) and were obliged to pay additional money to get one with window. This is not acceptable for a hotel of this standard.
That was a real issue.
The second day the room wasn't cleaned!
Otherwise the location and architecture of the building are very appreciated

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Maureen

Our maid, Mariam (small young woman) was exceptionally good! The front desk was helpful and professional. A pamphlet or conversation about ,the amenities would be very helpful. Workout area breakfast and or brunch, laundry etc. We spoke little Spanish and the staff generally spoke little English so that was a stumbling block. We definitely could have prepared ourselves better.
There was quite a bit of protesting and camping out in the street in front of the hotel. To no fault of their own, but better communication with the guests could have made that situation feel more secure and or safe. We were in Mexico City 12 days and enjoyed the culture very much.

Maureen and Mike, Oregon. USA

Partner

10/10

Exceptional

31 May 2026

Jennifer

This was my second stay at Hotel Bellas Artes, and this time I brought along family and friends. Without exception, everyone agreed that the location is absolutely ideal—close to the major attractions, restaurants, and everything you need to enjoy CDMX.
My guests were especially impressed by the quality of the rooms. They were spacious, well-appointed, and the high ceilings added an extra touch of elegance and luxury that made the stay feel even more special.
The staff were just as friendly and welcoming as I remembered from my first visit. Their warm hospitality and attentiveness consistently make guests feel at home.
Returning here only confirmed why I chose this hotel again. Excellent location, beautiful rooms, and outstanding service—Hotel Bellas Artes continues to exceed expectations. Highly recommended! ⭐⭐⭐⭐⭐

Family

10/10

Exceptional

31 May 2026

Bianca

The rooms were remarkably clean and comfortable! The staff was very friendly and helpful with anything we needed. There was a mini fridge that was stocked up and refilled every day at no extra cost. Would definitely book here again, it’s a very convenient location!

Partner

10/10

Exceptional

30 May 2026

Shanequa

I had an excellent stay at this hotel and would highly recommend it to anyone visiting the area. The location was perfect, right in the city center, making it easy to explore local attractions and get around without any hassle. One of the best features was that the hotel was surrounded by a variety of restaurants, cafés, and shops, so there were plenty of dining options within walking distance.

The room was clean, comfortable, and well-maintained, and the staff were friendly and attentive throughout my stay. The overall atmosphere was welcoming, and everything I needed was conveniently nearby. I would definitely stay here again and recommend it to both business and leisure travelers.

Friends

10/10

Exceptional

29 May 2026

Michael Scott

Beautifully restored historic hotel. Excellent restaurant on main level. Perfect location in historic district. Many shops and restaurants.

Partner

10/10

Exceptional

29 May 2026

Stephen

Bellas Artes is in a prime location in the Historic District in Downtown Mexico, City.
Great area to walk and see all the historic beautiful architecture buildings not to name all the great restaurants near by. The main square the Zocalo is just a few blocks away. I have stayed here several times at this hotel and it is always peaceful & quiet. The rooms are beautiful and extremely clean. The staff is friendly and professional.

Partner

10/10

Exceptional

28 May 2026

Silvana

Great location, in the heart of Centro Historico. Rooms were pretty pristine, loved the high ceilings and the vestibule in the room. The staff was cordial and very helpful. Highly recommend this hotel.

Partner

10/10

Exceptional

27 May 2026

Jose carlos

Personal was very friendly & giving us suggestions for places to go

8/10

Excellent

27 May 2026

Joseph

Good hotel in a very convenient location. Water pressure could be higher.

Self

8/10

Excellent

26 May 2026

Angela

If you’re visiting CDMX for culture, museums, architecture, lots of walking and eating this location is perfect. If your looking for a place gentrified look elsewhere but do yourself a favor and don’t skip the opportunity to dive into the beauty centro historico has to offer. The high ceiling this place has offer was so dreamy to me. Only thing I would change is the terrace not having furniture. That would be such a great lounge area at night if it did. I’ll def be back.

Family_with_children

10/10

Exceptional

26 May 2026

Suzette Castillo

The place is nicely decorated and cozy. It’s clean and well maintained. Also love the high ceiling. Air conditioning is working well. Location is close to the tourist spots with lots of food options. Staff are welcoming and helpful. Will definitely come back and stay here again.

Friends

10/10

Exceptional

26 May 2026

Bertha Alicia

Nice hotel with an awesome location! I would definitely recommend it!

Family_with_children

10/10

Exceptional

26 May 2026

Nelley Tapia

Check-in was easy, front desk workers were helpful and kind. Room was clean, spacious, quiet and we had a great view from the balcony. The rooms were also beautiful, clean and the snacks/drinks were complimentary and were refilled daily. We did have to request fresh towels, and we would have liked to have known more about the hotel amenities such as the gym, terrace area and downstairs bathroom in the lobby. We were greeted every time, and questions were answered in a timely manner. On the last day of our stay, at check-out, the front desk did a final walk through, and we had forgotten one of our purses with our passport, he brought it down to us before we left. We were very thankful.

Family_with_children

4/10

Poor

26 May 2026

Muhammad

Hotel management needs to re-train some of it's staff in hospitality.

The night manager was rude and condescending towards to us and our friends when we tried to invite them up for a drink. I understand that it might have been late and there are rules but that should be communicated to hotel guests with some level of grace and politeness. If you're trying to pass yourself off as an elegant establishment then you should treat your guests similarly. Though who knows, maybe if we were dressed in suits and blazers we would have received better treatment.

Also the hotel listings should let you know that some of the rooms look onto an alleyway staircase and are thus fogged for privacy. Meaning you cannot see out of them. They open a crack so you can look into the dingy alleyway. Amazing !

The hotel itself is very centrally located the interior is beautiful but it does not in anyway make up for the soul sucking experience I had here.

There is no reason to stay here when there are so many other options in centro historical.

Partner

10/10

Exceptional

25 May 2026

Susan

A very unique place. You should have 1 staff member who speaks English. Restaurant food was fabulous.

Friends

8/10

Excellent

25 May 2026

Yvonne

Very nice hotel, newly renovated. Walking distance to Bellas Artes and Zocalo.

Partner

10/10

Exceptional

25 May 2026

David

The staff was very helpful with our stay and maintenance was very clean.

Partner

10/10

Exceptional

24 May 2026

Zulema

Great stay

Self

10/10

Exceptional

24 May 2026

Ana

I love everything about this place

Family

10/10

Exceptional

24 May 2026

Thomas

Great location, nice rooms, pleasant staff.

Partner

10/10

Exceptional

23 May 2026

Patrick

Staff and property were excellent!

Partner

10/10

Exceptional

22 May 2026

Carina

Our stay here was great all the staff was super friendly and helpful. The room was impeccably clean and would definitely stay here again walking distance to a lot of museums.

Partner

10/10

Exceptional

21 May 2026

Bella

The entire staff, (reception, bell boys, cleaning lady Daniela) were all pleasant and helpful. The hotel was centrally located within walking distance to many tourist attractions. Since the typical Mexican cuisine is not my favorite, I had to find Michelin rated restaurants to satisfy my appetite or pizza.

Partner

10/10

Exceptional

21 May 2026

Victoria

The staff was very professional.

10/10

Exceptional

21 May 2026

Pedro

Front desk agents were really friendly and helpful

Partner

2/10

Poor

20 May 2026

Enid

We loved the hotel until we came home and realized my husbands Gucci sunglasses were stolen along with the other sunglasses case he had . We were only there 24 hours so when we got home we realized the sunglasses were gone . We had emptied out our bag on the bed when we arrived and then left the hotel to go shopping the sunglasses were left on the bed in their case . We were in room 209. Be careful as the sh are thieves in this hotel . It’s a shame bc the hotel was beautiful. This has never happened to us and we go on vacation every year .

Partner

8/10

Excellent

20 May 2026

Sergii

close to center

Family_with_children

10/10

Exceptional

19 May 2026

Ana

Attentive staff, clean rooms, close to everything in the CDMX centro historico.

10/10

Exceptional

19 May 2026

Peggy

This hotel is in a great location and is well maintained, quiet and clean. The service was excellent and just outside the door is everything you want to see in Centro Historico

10/10

Exceptional

18 May 2026

Sonia

La habitación renovada y excelente en comodidad y ambiente. Sin ruidos. El personal excelente trato y atención. Estuvimos muy cómodos y el hotel está situado muy cercas de bellas artes lo cual fue muy conveniente ya que está rodeado de muchos lugares de comida y áreas para visitar a pie. Súper recomendable.

Partner

10/10

Exceptional

18 May 2026

Jacqueline

Everything was beautiful and clean! Will stay here again!

10/10

Exceptional

17 May 2026

Elizabeth

We had a wonderful stay at this hotel and would definitely come back again. The Wi-Fi worked great throughout our stay, which made everything very convenient. The king bed was extremely comfortable, and we slept so well every night. We also loved how much bigger the room felt compared to other places we’ve stayed.

The bathroom even had a fan, which was a nice feature. The only small downside for me was the bright green light near the air conditioning thermostat, which was noticeable at night. I woke up and it was at the head of the bed and couldnt go back to sleep because it was in my eyes.

Overall, we really enjoyed our stay and would absolutely recommend this hotel to others.

Partner

10/10

Exceptional

17 May 2026

Elizabeth

We had a wonderful stay at this hotel and would definitely come back again. The Wi-Fi worked great throughout our stay, which made everything very convenient. The bed was extremely comfortable, and we slept so well every night. Next time, I would definitely book the king-size bed for even more space and comfort.

One detail we really loved was the beautiful Talavera mugs in the room with the hotel’s symbol on them — such a nice touch that added character to the experience.

Breakfast was not included, but we did try it on the first morning and thought it was just okay. After that, we decided to venture out and enjoy the local street food and nearby restaurants instead, which ended up being a great choice.

The location of the hotel was perfect. Even though it was centrally located, the room was incredibly quiet. You couldn’t hear any street noise at all, and the room became wonderfully dark at bedtime, making it easy to get a great night’s sleep. The staff was so nice and the bedroom had nice fan going.

Overall, we really enjoyed our stay and would absolutely recommend this hotel to others.

Partner

10/10

Exceptional

17 May 2026

Wilber

Me encantó todo

Partner

8/10

Excellent

17 May 2026

Joyce

Everything wonderful, except the food. Excellent coffee, but my breakfast arrived cold and boand. I would stay there again because there are many excellent restaurants in the neighborhood.

10/10

Exceptional

17 May 2026

Joy

Good location in central Mexico. We checked in late at around midnight. Hotel room was clean and bed was comfortable. We checked out the next morning so didn't really get to explore much of the hotel besides our room. But it was great for a one night stay.

Partner

10/10

Exceptional

17 May 2026

Marianne

I love the hotel, but skip the restaurant !
Hotel is very well located and the staff is great. Quiet. Comfy. It's my go-to hotel in centro histórico!

Friends_and_family Family

8/10

Excellent

17 May 2026

Frank

The hotel was great and is in a good location. The only minus was our room did not have running AC for the first 2 nights. We brought it up to the staff during the first night before going to bed to where they “reset”the AC system. They said it was fixed however we immediately knew it wasn’t the case. The AC was not felt like in another room where my girlfriend’s parents were staying at in the same hotel. It was obvious there was a difference in room temperature. The next day we brought it up again to which they supplied us a fan until a professional can see what the issue was. Before the third night they were able to switch our rooms which is what we initially thought would be easier. They transported our luggage to the other room. Packing and unpacking again was a bummer, however I’m glad they were able to eventually come through and allow us to enjoy the rest of our stay as originally intended. That’s the only reason for the 4 star. If that wasn’t the case a 5 star would be very easily justified. Not a 3 star review since they did eventually fix the issue.

Partner

10/10

Exceptional

16 May 2026

CARMEN

Staff
Shops nearby

Family