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Myplace Donceles

Mexico City · Mexico

Callejon Heroes Del 57 4 Col CentroView location

9.0/10Excellent105 Reviews
Cleanliness9.0/109.0
Service7.2/107.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood6.0/106.0
Value9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Myplace Donceles

This unpretentious hotel is situated in Downtown.

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With a stay at MyPlace Donceles, you'll be centrally located in Mexico City, within a 5-minute walk of Palacio de Bellas Artes and Alameda Central. This apartment is 0.6 mi (1 km) from Zócalo and 1.5 mi (2.4 km) from Paseo de la Reforma.

Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment.

Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.

Popular amenities

Free WiFi
Dining services
Laundry
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 80 per stay
    • A damage deposit of USD 90 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: USD 10.0 per day
    • Laundry fee: USD 15 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Palacio de Bellas Artes 0.3 km / 0.2 mi
Madero Street 0.3 km / 0.2 mi
Alameda Central 0.4 km / 0.2 mi
Torre Latinoamericana 0.4 km / 0.3 mi
Plaza Garibaldi 0.5 km / 0.3 mi
Metropolitan Cathedral 0.8 km / 0.5 mi
Templo Mayor Museum 0.9 km / 0.6 mi
San Ildefonso College 0.9 km / 0.6 mi
Zócalo 1 km / 0.6 mi
Teatro Metropólitan 1.1 km / 0.7 mi
National Palace 1.3 km / 0.8 mi
Paseo de la Reforma 1.4 km / 0.8 mi
Mercado de Artesanías La Cuidadela 1.5 km / 1 mi
Tlatelolco Archaelogical Site 1.8 km / 1.1 mi
Monument to the Revolution 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Myplace Donceles

9.0
Excellent
105 Reviews
Cleanliness
9.0 /10
Service
7.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
6.0 /10
Value
9.4 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
12 Jul 2026
Javier
The staff at the front were very helpful and friendly! Clean rooms, convenient location, and overall great place to stay in the historic center!!
Partner
8/10
Excellent
26 May 2026
Muhammad
Place is fine, staff is friendly. The place needs a little maintenance though with the blinds and cabinets. Also felt bad making the ladies at the front desk get up every time we needed to get into the hotel since they have to open the door for us. They should get them a buzzer or something.
Would stay again because the suites are big and price is fair and the street view from the rooms are nice.
Partner
6/10
Pleasant
30 Apr 2026
madelaluz
Close to everything, kitchen great for small meals, the receptionists are unaware of the towels or sheets and therefore do not help. Bed sheets and towels are not changed during your stay.
Partner
8/10
Excellent
29 Apr 2026
billy
Great location, friendly staff,
Partner
10/10
Exceptional
25 Apr 2026
Mark
The apartment was great. Staff was attentive to needs. Communication could be better prior to check-in. Very difficult to get in contact with anyone by email or phone. Overall it was a great stay and would stay again in the future.
Friends
10/10
Exceptional
21 Mar 2026
billy
Clean , but floor could have been cleaner, no body soap ,
Partner
10/10
Exceptional
09 Mar 2026
Kevin
Great location to amazing restaurants and bakery shops. Make sure to check you ideal bakery it is a must go to spot and you’re only blocks away.Just outside of the hotel there is a coffee shop right next door.
Partner
8/10
Excellent
04 Mar 2026
Robert
Nice area,
10/10
Exceptional
20 Feb 2026
Eileen
The room was spotless staff very helpful great location
10/10
Exceptional
10 Feb 2026
Sebastien
Fantastic hotel and great location in the middle of the Old Mexico.
Self
10/10
Exceptional
06 Feb 2026
Sebastien
Fantastic place to stay. Right in historical canter and close to metro station, restaurants, museums. Super staff. Extremely clean.
Self
8/10
Excellent
14 Jan 2026
Jaime Ponce
Bad: The room was clean, but ordinary; the TV remote didn't work, the toilet paper holder was broken, and the large window facing the outside was damaged and almost fell on my face.

Good: comfortable bed, clean sheets,near restaurants, garibaldi, many things to do around the area, front desk people super cool..
Partner
10/10
Exceptional
13 Dec 2025
Alexa
Staff were amazing! Room was clean. Would appreciate a smaller fan to have in the bedroom while sleeping. Would recommend and come back!
Leisure Partner
8/10
Excellent
30 Nov 2025
Ryan
It was ok - clean enough, good location. Place to leave luggage before/after check-in/out. Staff was friendly, though did not speak English (I don’t speak Spanish). Apartment building, so need to ring doorbell every time you enter. Didn’t have to wait - but what happens if the doorperson has to use the bathroom and has to be away from the door?
Self
10/10
Exceptional
23 Oct 2025
Toan
Great location!!!
If possible upgrade the sofa in the living room
Clean and very convenient and walkable to all location
Leisure Family
10/10
Exceptional
16 Jun 2025
Paul
Great location, very safe, with a great friendly staff. The manager Mabel was always there to help me. I truly enjoyed my stay there.
Leisure Self
10/10
Exceptional
19 May 2025
billy
Very friendly and accommodating, within walking to lot of restaurants and shopping, great location
Leisure Partner
10/10
Exceptional
29 Apr 2025
billy
Close to everything, staff is extremely knowledgeable and helpful
Leisure Partner
6/10
Pleasant
04 Mar 2025
Gustavo
Needs upkeep
Leisure Friends
8/10
Excellent
04 Feb 2025
Janice
Close to restaurants, centro historico
Leisure Partner
10/10
Exceptional
30 Jan 2025
Ellene

Well-appointed, clean hotel in historic center.

Thank you for a wonderful stay. The location of your hotel is great for walking about the historic center. The staff are friendly and helpful. The room was clean and quiet. The amenities in the kitchen were great. The coffee is excellent. We would stay with you again! Muchas gracias!
Partner
10/10
Exceptional
27 Nov 2024
Susan

A great place to stay.

Great location. The apartment was as expected. The staff was courteous and helpful.
Friends_and_family Friends
10/10
Exceptional
30 Oct 2024
Jose
Excellente lugar. Atrás del MUNAL. Muy moderno, limpio, seguro y con anfitriones muy amables. Además de que, a comparación de otros lugares a un precio bastante accesible. En mis próximas visitas a CdMx buscaré quedarme aquí, sin duda.
Business Self
6/10
Pleasant
15 Oct 2024
Francisco
For the price and location, you really can’t beat this place. The internet is nonexistent and the front desk is little to no help. The couch was a bit torn up and sharp objects sticking through the cushion. That being said, it’s a one bedroom apartment in the middle of everything in central Mexico City. The kitchen was nice to have in order to not eat out every meal. Once inside the property (somewhat annoying they don’t give you a way to access the property but an attendant is usually there) it’s quiet and felt safe. The key to the room was extremely frustrating to use and took multiple tries to get into the apartment. Was not the cleanest place. We stayed for six nights and only got towels changed once and the bathroom was never cleaned. Overall was a okay place to stay.
Leisure Family
8/10
Excellent
08 Aug 2024
arvydas
Perfect location! Walking distance to many famous places.
Leisure Family
10/10
Exceptional
17 Jul 2024
viviana
Great location, walking distance from Bella Artes. Place had everything you could need. In a quiet street away from the noisy streets but close enough to the centro.
10/10
Exceptional
16 Jul 2024
Luis
Very clean and helpful staff. Great location as well. Would definitely stay here again in the future.
Leisure Family
10/10
Exceptional
07 Jun 2024
Ignacio
The location was perfect . All major attractions were within walking and/or short drive distance.
Plenty of local eating options around the hotel. All major transportation options are available with a 5 minute walk. The staff was friendly and helpful with any questions about food recommendations and attractions. Cons: housekeeping was not daily, sheets and towels were changed every 3 days. There is no Air Conditioning unit in room . However, they provided two portable fan units which helped beat summer heat . I will definitely recommend this place for someone traveling to city for first time.
Leisure Self
10/10
Exceptional
23 May 2024
Armando
Nice clean modern condo close to many museums, restaurants, and sightseeing.
Leisure
10/10
Exceptional
13 May 2024
Armando
Great place in the heart of Mexico City. Within walking distance to many museums, restaurants, entertainment, and transportation options. If it had an AC it would be much nicer.
Leisure
10/10
Exceptional
08 Mar 2024
Alex
Would recommend it, great area.
10/10
Exceptional
02 Mar 2024
Erika
I liked to much the clossness to go out in the night. I loved this appartment.
Leisure Family
8/10
Excellent
01 Mar 2024
G

Perfect location & friendly staff

Perfect location close to Belle Artes & Historic Centre. 24 hour access with 24 hour security. Slightly shabby & dusty but generally clean. A small price to pay for the location. Staff spoke little English but were very helpful. We recommend La Opera restaurant just around the corner.
Partner
8/10
Excellent
09 Feb 2024
Lisa
Great location in Centro Historico. Close to all the major sites and several restaurant options.
10/10
Exceptional
01 Oct 2022
JUAN DE DIOS
Excelente ubicación, limpio y cómodo.
Business_and_leisure Self
10/10
Exceptional
22 Oct 2019
Verified traveler
Wonderful property located in a wonderful neighborhood. I liked the tranquility inside this lovely top floor apartment. Right in the middle of everything I wanted to do and see, very safe, very secure in an excellent part of the Centro Historico. Close enough to walk to the Zocolo...yet far enough away to have none of the crowds. Ideally located for me right next to the Palacio Bellas Artes, I was steps away from being right in between the old and the new of Mexico City. I really feel fortunate to have found it, and I hope I can use it again. It was so much more relaxing to come back to what felt like a home than just go to a hotel room. Made it all so much better than I could have imagined.
Leisure Self
8/10
Excellent
02 Dec 2018
Verified traveler
It was a little difficult to find the entrance to the property because there is no sign or poster. Good thing we arrived during the day and the address number was visible. We were checked into a nice room a little before 3pm. We were napping already when we were woken up by a staff and another guest who told us that it was not the room that I booked and have to be moved. After going back and forth on what the staff would like to do (I already moved my luggage to the other room in my irritable half asleep state), we were allowed to stay in that room for one night (maybe they saw my mom already asleep from exhaustion). When we moved to the other room the next day, there was a bottle of wine as a token of apology from management. Thank you MyPlace Donceles for giving us consideration that night.
Leisure Family
10/10
Exceptional
22 Nov 2018
Thomas

Great!

Great location. Very clean. Great staff. Excellent place to use as a base of operations while exploring Mexico City.
Friends
10/10
Exceptional
20 Jun 2026
Rafael
Excelente ubicación estudio con lo necesarios para unos días
Self
8/10
Excellent
18 Apr 2026
Manuel
Los sofá camas no eran nada cómodos, lo demás muy bien
Family
10/10
Exceptional
01 Apr 2026
Guillermo
Excelente ubicacion
Partner
10/10
Exceptional
22 Mar 2026
Luis Felipe
Todo limpio y ordenado excelente ubicación
Partner
2/10
Poor
11 Mar 2026
Guillermo
Contraté una habitación de 87m y me dieron una de 50 o menos. Tuvieron muy mala actitud los del establecimiento incluso queriéndome convencer de que si era de 87 o más cuando era obvio que no, el espacio media alrededor de 13 de largo por no mas de 3.5m de ancho, la mitad de lo contratado (terminaron culpando a Expedia por el “malentendido”). Ademas olía a marihuana en los pasillos. No había jabón en la regadera.
Self
10/10
Exceptional
11 Mar 2026
Claudia
Muy buen lugar para pasear por el centro de la ciudad y poder desayunar como en casa, tienes todo alrededor para hacer más amena la experiencia, hasta una verdulería hay a unas cuadras. Excelente atención del personal de la residencia.
Family
10/10
Exceptional
23 Feb 2026
Arturo
En general todo está súper bien con este hotel, buena atención, zona tranquila, bien ubicado con varios retiraríamos y tiendas cercanas, me encantó este hotel, sin duda volvería
Friends
8/10
Excellent
11 Feb 2026
ELDA
Todo muy bien !!
Mi recomendación seria dejar otras dos toallas en el baño, y otro rollo de papel.
y si fuera posible que el baño tuviera una luz mas fuerte.
La puerta de entrada solo nos funciono con la lave.
La gente que nos atendió fue amable.
Muchas gracias.
Partner
10/10
Exceptional
05 Feb 2026
Flor
La ubicación es perfecta, es un apartamento bastante equipado, muy buen precio y tiene todo lo que puedes necesitar.
Friends_and_family Friends
10/10
Exceptional
20 Jan 2026
Claudia
La atención estuvo muy bien, hacen la limpieza diario y es una suite muy práctica sobre todo para estancias largas.
Leisure Partner
10/10
Exceptional
18 Jan 2026
Carlos ruben
Las habitaciones son bastante espaciosas, tienen un sofá cama bastante amplio, por si deseas pagar alguna persona adicional. Todo está perfecto hay algo que sí, que aunque no depende de ellos, pudiera resultar un punto a considerar cuando hay alguna actividad y se cierra el centro histórico o el área de la Alameda. Resulta un poco complicado tomar el transporte, ya que el tráfico se pone verdadera muy, pero fuera de eso es 1 a bastante recomendable todos los servicios están excelente
Partner
10/10
Exceptional
15 Nov 2025
Dulce Maria
Quedamos encantados, tiene una muy buena ubicación, tranquilo, muy amables los recepcionistas, totalmente cómodo para descansar, definitivamente la siguiente vez que regresemos será al mismo lugar.
Leisure Partner

Location & surroundings

Myplace Donceles
Callejon Heroes Del 57 4 Col Centro, Mexico City, Mexico

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