Hotel Juarez

2/10

Poor

06 Aug 2026

Jeniffer E.

El staff es muy hostil y mal humorados, el hotel le falta mucho mantenimiento

10/10

Exceptional

04 Aug 2026

Alma

Las almohadas nada comodas

10/10

Exceptional

01 Aug 2026

Enrique

Excelente ubicación, a 1 minuto del zócalo.
El lugar guarda una mística de antaño. El espacio de sus habitaciones son lo suficiente.

10/10

Exceptional

01 Aug 2026

Jong-Min

Great place to saty

8/10

Excellent

30 Jul 2026

Linda

Extremely clean!!!!

Room was small, but had everything you need, if you are less concerned with grandeur and more concerned with price. Not fancy. Balcony for fresh air was nice. Old building. Who cares. Outdoor restaurant right outside the hotel door. Made me feel safe. I saw a beautiful fish being served, but never tried.

Beautifully cleaned every day!!!!
Very helpful staff!!!! Spoke English too, as I remember.
Bought water everyday on my way out.

Less than 5 minute walk to the Zocalo in the Juarez district, where the district is filled with people going about their work day or selling wares. I even took a lovely walk there at night alone. In Mexico City, lots of people are always out at all times!

10 minute walk from Belles Artes and Alameda Parque.

Terrific location!
Cops everywhere! Felt safe!

One thing!!!!! No hot water in the shower, or at least I couldn't get the setting right. Not great.

10/10

Exceptional

21 Jul 2026

Lourdes Z

Very clean and nice staff, but location is a gem

10/10

Exceptional

17 Jul 2026

Adriana

La estancia fue cordial limpia y todos muy amables, la persona del segundo piso que se encarga de limpiar muy amable, lo mismo de la recepción todos muy cordiales! definitivamente me volvería. a hospedar.. gracias

Partner

8/10

Excellent

15 Jul 2026

Gabriel

Esta muy céntrico y cómodo, pero el hotel ya tiene sus años y las camas están muy duras.
Considerar también que a partir de las 4:30am empieza el ruido afuera, mesas, cajas de refresco etc

Family_with_children

4/10

Poor

10 Jul 2026

Cesar

Ist ok

Family

4/10

Poor

09 Jul 2026

Gang

Noise from the street

Family_with_children

10/10

Exceptional

09 Jul 2026

William

.

10/10

Exceptional

04 Jul 2026

Martin

I didn’t expect to find such a clean room, and helpful staff at such reasonable price.

Hotel Juarez is conveniently located in the middle of the best area of the city.

Family

10/10

Exceptional

03 Jul 2026

Fernando

Clean, shops nearby

Self

10/10

Exceptional

02 Jul 2026

Miguel

Good super clean good A++++

10/10

Exceptional

02 Jul 2026

José Luis

This property has a wonderful location excelente room staff was very helpful shopping really very close

Self

10/10

Exceptional

28 Jun 2026

Alberto

Great location, near the metro to be able to get around without walking too far and the staff were friendly.

Self

10/10

Exceptional

25 Jun 2026

Michelle

quiet safe location, definitely would stay again

Friends

10/10

Exceptional

24 Jun 2026

Fabian

Amazing place to stay. Friendly staff and area. Close to museums and great restaurants. Highly recommend.

Self

8/10

Excellent

21 Jun 2026

francisco

it is very clean and in a good location

Self

10/10

Exceptional

11 Jun 2026

Vadym

Valdimar - very good guy! All stuff perfect. Clean and safe

10/10

Exceptional

11 Jun 2026

Mario

Very nice staff.

Family_with_children

10/10

Exceptional

11 Jun 2026

Rezaye Angelica

Hotel Juárez nos brindó una excelente estancia. A pesar de las dificultades que enfrentamos por las protestas, todo el personal fue súper amable e incluso nos consiguieron un taxi porque nos tocaba salir de madrugada y nos acompañaron a tomarlo. La señora Paty de limpieza fue excelente; nos dejaba la habitación prístina todos los días. Las 3 personas de recepción también son muy amables y dispuestas a ayudar. Sobre la ubicación del hotel, es inmejorable. La habitación es muy buena, cómoda y con buen espacio. A pesar de que no hay ventana en la habitación, no se siente cerrada y tiene buena iluminación. El baño también es muy espacioso y cuenta con agua caliente. Hotel Juárez ofrece una excelente relación calidad-precio y definitivamente lo recomiendo si se busca un lugar en el centro histórico y cerca de puntos clave como la estación de metro (metro Allende está a dos cuadras). Otras facilidades son los lugares cercanos para comer, justo frente al hotel hay una fonda con desayunos buenísimos y económicos, también está la taqueria Arandas (excelentes tacos al pastor) y cafés como El Popular y la panadería Vasconia, imperdibles del centro histórico.

Partner

8/10

Excellent

07 Jun 2026

Selena

Clean, helpful staff, good house keeping

Partner

10/10

Exceptional

06 Jun 2026

Thomas

Great location and great price. You won't find a hotel more central to the Centro district than this. The room is very basic, however, but it's a solid bed and bathroom base for exploring the city.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Jesus

Muy buen hotel

Family_with_children

8/10

Excellent

03 Jun 2026

Gordon

Terrific location and good comfortable beds. Friendly staff.

The problem I had was with Expedia.There was civil unrest and the area around the hotel was cordoned off. I had enormous problems leaving and entering the area and getting to the hotel. It took about an hour, it was always unpleasant arguing with the police and it wasn't always possible. One afternoon the police wouldn't let anyone through the police lunes for a couple of hours

I cancelled my last night - I couldn't risk not arriving at the airport - but Expedia (& the hotel) weren't able to reimburse me.

Self

8/10

Excellent

02 Jun 2026

David alejandro

Muy bien lugar, es tranquilo y esta en muy buenas condiciones. Es un lugar céntrico

Family_with_children

10/10

Exceptional

02 Jun 2026

Sabrina

Estancia muy agradable. Lugar seguro.

Partner

8/10

Excellent

02 Jun 2026

Alma

Muy limpio, solo las almohadas muy duras y grandes no puedo dormir así ya deperdido les pusieron colchonetas a los colchones ya duerme uno mejor solo las almohadas no me gustan

Partner

10/10

Exceptional

31 May 2026

Marlon

This hotel is absolutely beautiful! It has incredible old-world charm, stunning architecture, and a wonderful historic atmosphere. It’s well-maintained and captures Mexico's rich culture perfectly.

One important warning for foreigners: They only accept cash. Since international travelers usually rely on credit cards for safety and convenience, having to withdraw large amounts of cash was a major hassle

Self

10/10

Exceptional

25 May 2026

Gonzalo

Great location in CDMX

Family_with_children

8/10

Excellent

24 May 2026

WENG

Amazing value basic hotel. No coffee machine. Friday and Saturday night loud street party/music. Location is safe all day and night

Partner

10/10

Exceptional

23 May 2026

Jose

Really nice place in the historic district, one block away from el Zocalo.

Self

4/10

Poor

20 May 2026

Eliuth

I was given a different room from the one I originally chose. On top of that, I was charged more than the original price I was quoted

Friends_and_family Family

10/10

Exceptional

10 May 2026

Danny

Very good

Friends_and_family Family

10/10

Exceptional

05 May 2026

Joanna

Good

Self

6/10

Pleasant

05 May 2026

Nicole

In a good area if you want to be downtown. Rooms clean, staff is great. My room didn't have a window ???? So that sucked lol but otherwise it's a nice hotel.

10/10

Exceptional

23 Apr 2026

Sandra

El lugar es bonito, muy tranquilo y limpio.
El personal es amable siempre me atendieron con una sonrisa.
Llegamos y rapido nos atendieron, sin dudar lo recomiendo.

Friends

8/10

Excellent

11 Apr 2026

JUAN

Good location

10/10

Exceptional

30 Mar 2026

Diana

The staff were very nice and helpful when we needed assistance. The room was clean and it was relatively quiet at night.

Family

8/10

Excellent

28 Mar 2026

JUAN

Clean and very accessible to historical center a restaurant and stores!!

10/10

Exceptional

26 Mar 2026

Marina

Segunda estadía en este Hotel muy bueno

8/10

Excellent

23 Mar 2026

Marie-Philippe

It was ok. This is a good choice if u want to save money. The location was the highlight.

6/10

Pleasant

22 Mar 2026

Sofia

The hotel looks like it’s been remodeled. The beds were very comfortable. The hotel is located a couple of blocks from the Zocalo. There are plenty of dining options around the hotel. It is conveniently located a few blocks away from the subway. My only complain with this hotel is that they are located in an alley and you cannot sleep if your room is facing the alley. The first night we stayed there, Friday, there was a club or pop up dance party in the alley. The music blasted until about 2 or 3 in the morning. The second night was fine. No party or music so we got a good nights sleep.

Partner

8/10

Excellent

22 Mar 2026

Maria

Located a block away from Zocalo and historic buildings and museums. Staff was great, always clean, the mattress and pillows were a bit hard but other than that everything was good.

Family_with_children

4/10

Poor

14 Mar 2026

Gabriel

Nice location

10/10

Exceptional

13 Mar 2026

Leeanne

For all my international travelers: this place is wonderful. It’s down the alley to the left, across from the Canada hotel: the staff will ring you in after hours and confirm your arrival. They are SO helpful, so kind and very accommodating! The hotel is CLEAN, it smells nice, it’s small but it’s great. There’s lots of food options nearby and near a ton of stuff. Theres a few homeless people in the area who won’t bother you, don’t be scared. They kept our room stocked, and the inside is renovated and all wooden, it’s very nice. The beds are firm like some say, but I could easily sleep comfortable and the fan is very helpful! I felt very safe and happy with this stay! An amazing price and so close to the airports! It does look old in the halls and outside but get over yourselves, it’s a lovely place! The staff was so kind to me being nocturnal and traveling for work, and the shower was amazing!

Friends

8/10

Excellent

07 Mar 2026

Victor

Cercas del centro histórico

Self

10/10

Exceptional

02 Mar 2026

Xiaofan

No frill, best location, super clean, large room, friendly staff, no issue at all!

Family

10/10

Exceptional

28 Feb 2026

JOSE

Clean room, staff

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Marina

Staff very helpful and courteous room very clean thank you.

Self

10/10

Exceptional

27 Feb 2026

Jordan

This hotel is in a great location in Centro Historico, just two blocks from the Zocalo. Staff were so welcoming and hospitable. The hotel and our room were absolutely spotless. Bed quite firm which was fine. Thank you again for a great stay!

Partner

10/10

Exceptional

26 Feb 2026

Robert

The staff was everything good about the place. Unfortunately we got a room with no windows, and the building doesn't have air conditioning. Inexpensive, but still was too hot for me to sleep at night. I'll consider that the next time I book, but the location was great, the price was acceptable, and I thoroughly enjoyed the level of hospitality I received.

Partner

8/10

Excellent

25 Feb 2026

Boyang

The location is perfect. The room is clean. But the shower head is not powful enough and water temperature not stable.
And I booked a two-bed room, but got a one-bed room without asking for my permission although I don't mind very much.
Anyway, the manager let me check in a couple of hours earlier than scheduling time. Thanks.

Self

10/10

Exceptional

24 Feb 2026

Martin

Excellent location

Family_with_children

10/10

Exceptional

23 Feb 2026

Gerardo

Muy agradable la estadía, siempre nos quedamos en este hotel.

8/10

Excellent

23 Feb 2026

Ruth

Clean room. Very friendly staff. Fabulous location!! The only hiccup was we had trouble finding it as the sign wasn't near where our Uber dropped us off. Once we found the door, everything else was great! Would stay at Hotel Juarez again!

Family

10/10

Exceptional

22 Feb 2026

James

The hotel is easy to find and is located very centrally. A short walk to the Zocalo and also Allende Metro station. I arrived late due to my flight but had good communication via WhatsApp and was welcomed by the night staff. The room was nice and spacious with plenty of storage. A nice comfortable bed and private bathroom with a hot shower. There was a ceiling fan that kept the room cool. I had 4 peaceful nights sleep. My room didn't have windows and I stayed midweek. The room was kept spotless, cleaned every day and the towels were changed. The manager introduced himself to make sure everything was perfect. I will definitely be returning and would recommend.

Self

10/10

Exceptional

18 Feb 2026

ERDEM

Room is cleaned and renovated , right in the hart of the city, with in walking distance to everything.The hotel stuff were very helpful , thanks to them

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Shelagh

Nice people at the front desk. Within walking distance of the Cathedral. Ask for a back room for more quiet.

Leisure Self

8/10

Excellent

12 Feb 2026

Wilfredo

Great location. Comfortable room. Needs some improvements on shower doors to avoid water leaking out.

Self

8/10

Excellent

06 Feb 2026

Michael

Considering the price of $85 Cdn per night, safe, clean, great and friendly front desk services, close to restaurants, shopping, tour pick up, 2 blocks from the central square, it was excellent. Only draw backs were the uncomfortable bed and the loud music being played to all hours of the nights on Fridays and Saturdays in the lane below.

Leisure Partner

6/10

Pleasant

03 Feb 2026

Ismael

Room and staff was ok, however I booked the room 4 months before my trip on Expedia at $38 per night including taxes and fees.
When I showed up, the hotel charge me the taxes and fees on top of the $38 that Expedia advertised making it $52 per night.
The hotel also don’t charge me the market rate, at that time it was $12.89 pesos for 1 canadian dollar. Their rate was $11.28 per 1 Canadian dollar.
And of course you don’t really have choice but to pay since you are already there.
just saying 😠

Leisure Self

10/10

Exceptional

31 Jan 2026

Nancy

Great customer service, the cleaning crew really efficient they cleaned our room the 3 days we stayed there! Good price and good location!

Family_with_children

10/10

Exceptional

31 Jan 2026

Juan

Good place

Leisure

10/10

Exceptional

28 Jan 2026

John

My friends and I really enjoyed staying here. A wonderful and intimate experience. Extremely friendly and helpful personnel at the front desk. They helped us with everything, including getting a taxi at the break of dawn. The morning we had to leave. I highly recommend this Hotel. It is only one and a half blocks from the Zócalo. Excellent location and again, some of the friendliest people at the front desk we’ve ever met. We will definitely stay here again when we come back to Mexico City.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Tsubasa

W

10/10

Exceptional

26 Jan 2026

Alejandro

El lugar es realmente bueno, buena ubicación .

Pero el último día no dejaron jabones , ni shampoo.

Es bastante céntrico es el mejor lugar si quieres disfrutar el zócalo y todo lo céntrico de CDMX. Pero si vienes a trabajar, ten en cuenta que el internet es horrible y la señal peor. Fuera de eso es un gran lugar

Leisure Family

8/10

Excellent

24 Jan 2026

Hector

Todo bien, solo que el hotel se comunicó conmigo un día antes y me dijeron que aceptaban pagos con tarjeta, el día de mi llegada solo aceptaron efectivo, por lo que tuve que ir al cajero.

Leisure Partner

6/10

Pleasant

23 Jan 2026

Favian

Staff was excellent, bed not so great.

8/10

Excellent

23 Jan 2026

Astrid

Un hotel con lo necesario básico, limpio y súper céntrico. Si es algo antiguo pero tratan de mantenerlo y remodelaron algunas partes. Solamente pasamos una noche y estuvo perfecto si volveríamos

Leisure Family

10/10

Exceptional

19 Jan 2026

Catalina

Excellent hotel, great staff, laundry service, good internet!
Excellent location... staying in the historic centre is the best you can do (people will sujest you to stay in Roma or Condesa, but the magic and fun is in the city centre).

I stayed there with my partner, and we both recommend a Taco place near by: Taqueria 5 de mayo... excellent food (delicious tacos al pastor) a block and a half from the hotel. Also beside the Taco place another option for breakfast is Melon Limon... natural juices (freshly squeezed orange juice or mixes of fruits), very good sandwich or waffles *if you get tired of mexican food).

Leisure Partner

10/10

Exceptional

16 Jan 2026

Jon

Spotless with a surprisingly comfortable bed for such a basic place. Great location for Mexico City's landmarks.
For the low cost this place is amazing1

10/10

Exceptional

15 Jan 2026

Jazmin

i stayed for a week and i found this hotel being the best hotel for traveling around cdmx it was very close to

10/10

Exceptional

15 Jan 2026

Natividad

Everything with the hotel was excellent, the outside looks dirty but is the inside, and the location was perfect, very close to downtown or zocalo.

Leisure Family

10/10

Exceptional

12 Jan 2026

Brian

This is a real gem of a hotel. Recently refurbished, lovely clean rooms. Good internet (in my room)
Most rooms are quiet and it has an elevator to get to the upper floors.
There are tons of dining options and bars close by and it’s a stone throw form the Zocalo.

Leisure Self

8/10

Excellent

10 Jan 2026

Eunice

Buena ubicacion, muy limpio , solo las camas no muy comodas de ahi todo bien

10/10

Exceptional

10 Jan 2026

Catalina

great location, excellent room!

Leisure Partner

10/10

Exceptional

09 Jan 2026

Josy

Everything was good except the wifi, which was terrible.

6/10

Pleasant

06 Jan 2026

Qiang

Just don’t book this hotel at the weekend. The noise from the party nearby is very loud till 4am.

Leisure Family

8/10

Excellent

03 Jan 2026

Rosa Maria

Excellent location and very, very clean. The place is extremely well kept and offers great value for the location. The only downsides were that the mattress and the pillows were not very comfortable. I had backache every night. Also, dogs from the neighboring building tended to bark all night on some occasions, which affected sleep. Hopefully this is something the owner can address. Overall, very affordable for such a great location.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

rafael

Everything was so close walking distance no need to get any taxi or Uber

Leisure Family

10/10

Exceptional

28 Dec 2025

Ricardo

Perfect

Self

10/10

Exceptional

23 Dec 2025

Natalia

El personal son muy muy amables. La ubicación se me hizo perfecta y bien cerca del Zócalo. Muy cerca de varias estaciones del metro. El cuarto muy limpio y cómodo. Lo único que faltó en mi opinión es un refri y microondas porque llevaba comida y la tuve que tirar. De todos modos me sentí muy cómoda y feliz. Definitivamente me quedaría aquí otra vez

Leisure Friends

10/10

Exceptional

22 Dec 2025

Luis

Great for a quick stop ij tye city, right in downtow. You have to pay on. Ash though

Leisure Self

10/10

Exceptional

21 Dec 2025

Violet

It was a good stay

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Bertha

Great stayed. Thanks

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Ana

Excellent value. Centrally located

Friends_and_family Friends

8/10

Excellent

10 Dec 2025

Bertha A

El personal es súper amable, eso hace que los malos detalles del hotel se minimicen. Espero el personal del hotel reciba un sueldo y trato justo. Gracias por su servicio.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Stephen

Great

Self

8/10

Excellent

06 Dec 2025

Roberto

The pros of this hotel are the great location, plush towels, clean bathroom, and lots of hot water. The cons are the poor wifi, threadbare sheets,

8/10

Excellent

04 Dec 2025

Roberto

great location, spacious room

6/10

Pleasant

03 Dec 2025

Herlinda

There were many shops and restaurants nearby, no transportation close by, staff was not attentive more like a bit rude

Leisure Partner

10/10

Exceptional

01 Dec 2025

Marina

This was my 2nd stay at Hotel Juarez. I find it to be an amazing value for it's location (Centro HIstorico). It's older but kept very clean. Very secure. My only complaint is that the pillows are too tall (I know, crazy.).

Self

8/10

Excellent

25 Nov 2025

Max

Very clean but small room. Excellent hot water and pressure. Friendly and attentive staff. Good value in excellent location

Partner

6/10

Pleasant

22 Nov 2025

Jose

Staff awesome, room not too nice but clean more lighting needed and ventilation with AC

Self

10/10

Exceptional

19 Nov 2025

Brent

Taking into consideration its central location and bargain price, Hotel Juarez is excellent value. My room was clean and spacious, with a comfortable bed and abundant hot water for the shower. The staff are friendly and the hotel secure. One caveat: during the weekend the nearby disco plays loud music late, so be warned!

Leisure Friends

10/10

Exceptional

16 Nov 2025

Dean

Very convenient location. Lovely staff

Leisure

10/10

Exceptional

15 Nov 2025

Steven

This is an amazing find in a very central location of Mexico City. Room sizes are generous, very clean, and good water pressure with warm and cold water. The staff are very friendly at reception. Many restaurants are nearby and the Zocalo is incredibly close. It’s not luxurious, but represents very good value.

10/10

Exceptional

14 Nov 2025

Alejandra

Clean room

Leisure Family