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Hotel Gillow

Mexico City · Mexico

Isabel la católica 17 Col Centro Histórico, DelView location

8.6/10Excellent408 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.4/108.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Gillow

With a stay at Hotel Gillow, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 8 minutes by foot from Alameda Central. This hotel is 0. 4 mi (0. 7 km) from Palacio Nacional and 0. 4 mi (0.

7 km) from Palacio de Bellas Artes. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a reception hall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours). Enjoy a meal at La Capilla or snacks in the hotel's coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

Full breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon for a fee. Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

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Private bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and computer monitors.

With a stay at Hotel Gillow, you'll be centrally located in Mexico City, just a 5-minute walk from Zócalo and 8 minutes by foot from Palacio de Bellas Artes. This hotel is 0.3 mi (0.6 km) from Metropolitan Cathedral and 0.5 mi (0.8 km) from Alameda Central.

Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, and housekeeping is provided daily.

Featured amenities include a computer station, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
    • Hosted evening meal: MXN 145

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Madero Street 0.1 km / 0.1 mi
Zócalo 0.4 km / 0.2 mi
Torre Latinoamericana 0.5 km / 0.3 mi
Metropolitan Cathedral 0.6 km / 0.3 mi
Templo Mayor Museum 0.6 km / 0.4 mi
Palacio de Bellas Artes 0.7 km / 0.4 mi
National Palace 0.7 km / 0.4 mi
Alameda Central 0.8 km / 0.5 mi
Plaza Garibaldi 1.1 km / 0.7 mi
Teatro Metropólitan 1.3 km / 0.8 mi
Paseo de la Reforma 1.6 km / 1 mi
Mercado de Artesanías La Cuidadela 1.7 km / 1 mi
Congress of the Union: Chamber of Deputies 2.2 km / 1.3 mi
Tlatelolco Archaelogical Site 2.2 km / 1.4 mi
Monument to the Revolution 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 103
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bellboy service
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
Show 5 more facilities & services
  • Bar
  • Restaurant: 1
  • Meeting room: 1
  • Business centre
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BASICSUITE • BASICSUI.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    SUITE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE KING SIZE BEDDOUBLE SINGLE USE • KING SIZE BEDDUS.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    DOUBLE SINGLE USE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Gillow

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Gillow

8.6
Excellent
408 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Mariela
I had a wonderful stay at this hotel! The room was very clean, comfortable, and well maintained. The staff was incredibly friendly, welcoming, and always willing to help with anything we needed. Check-in was quick and easy, and everyone made us feel right at home. The hotel was quiet, relaxing, and exceeded our expectations. I would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable place with excellent customer service.
10/10
Exceptional
21 Jul 2026
Maria
balcony/ breakfast/ amazing staff !
Está muy centrado en el centro histórico , padrísima locación !
Family
10/10
Exceptional
13 Jul 2026
Nancy
Clean room with friendly staff. We really appreciated the filtered water and ice on each floor so we could refill our own water bottles. Delicious breakfast with fresh fruits, salads and made-to-order hot dishes with meats and eggs. Muy bueno!! In a great part of the city with lots to do and see (parks, street fairs, etc.) Yes, it can get loud, especially as it did during the World Cup, but the room was remarkably quiet. Not bad at all!
Family
6/10
Pleasant
04 Jul 2026
ALVARO A.
A well-located hotel if your main interest is exploring the main tourist attractions in the historic district. However, the hotel is old and in urgent need of renovation. It appears to have been poorly maintained, and the price is excessive for what it offers. The breakfast area is also very small and uncomfortable.
Family_with_children
10/10
Exceptional
03 Jul 2026
Lily
Great thanks
10/10
Exceptional
21 Jun 2026
Cynthia
Staff members were very helpful
10/10
Exceptional
17 Jun 2026
Juan Jose
Excelente opción, ubicación, instalaciones, personal, alimentación, en fin, lo recomiendo👍
Family
4/10
Poor
14 Jun 2026
Amabilia
I liked how close it was to the Zocalo and the staff was very friendly. My rating has nothing to do with staff or location. The rooms and furniture need updating. I did not like that the elevator did not require a key because anyone could come up to any floor. The rooms were comparable to a motel. There was no air conditioning just a machine that required water in it to blow out cold air. I paid a high price to stay here during the World Cup and im guessing this is why the price was inflated. I don’t plan on ever staying here again.
Self
10/10
Exceptional
13 Jun 2026
María-Angélica
Excelente ubicación
Limpio y el personal muy gentil y agradable.
Desayuno incluido abundante y sabroso.
Friends
10/10
Exceptional
30 May 2026
Regina
Good hotel for a quick stop in Mexico City. Room was small and basic, but really really good locations
Self
10/10
Exceptional
24 May 2026
juan
The hotel was very cleaned and the staff was very polite. The complimentary breakfast was great.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Horacio
Hotel was located in a great location...the rooms were clean, the service was great, the hotel was very secure, offered very good breakfast and the people at the front desk were especially helpful with any issues I may have had. I enjoyed my stay there and would recommend this Hotel to all travelers wanting to stay within walking distance of Zocalo and many of the great museums in the area!
Self
8/10
Excellent
03 May 2026
Salina
Breakfast was
8/10
Excellent
28 Apr 2026
Edward
Rooms were pretty decent. The comforter needed to be replaced, which they took care of (I never use hotel comforters anyway). The breakfast was good (simple and not fancy, but a good start to the morning) and the availability of drinking water was quite good. The area is questionable at times and beautiful at times. Beautiful buildings, churches, and restaurants mixed in with some unsavory crowds, but that's not necessarily the hotels fault, however someone shopping for a hotel should be aware. I would compare this to a budget hotel with upside, but the location in the historical district is good if that's where you are aiming to stay.
Friends
6/10
Pleasant
26 Mar 2026
Herve
Friendly staff.
First room was spacious but too loud from the bar across the street. We did not sleep the first night.
They offered us several other rooms even with balcony at the same price to choose from.
ONLY the INTERIOR (room not facing the street) would work for us, and it did!
Recommend not to preorder the breakfast. Food is mediocre. Preordered breakfast is very limited. A breakfast buffet would have been nice.
They have a nice coffee shop for premium coffee lovers.
Location is very convenient, walkable to many iconic sites for first time visitors.
6/10
Pleasant
13 Mar 2026
Gabriela
I don’t like the breakfast, they say the breakfast instead in the pay of the room and we have to pay for two years old because they don’t include. the room phone doesn’t work, the dryer doesn’t work neither.
I like they clean and organize very well.
Family_with_children
6/10
Pleasant
09 Mar 2026
GRACIELA
It was well located in historic center. The property just needs updating. Ive stayed at other properties in same area that are old buildings but remodeled and are great. I gave this a try but not returning.
Self
10/10
Exceptional
02 Mar 2026
Gianni
Ask for a room on the 6th floor with a balcony you won’t regret it. Room 603 is where we stayed and we had a blast on the balcony. Everyone was friendly and it was very safe.
6/10
Pleasant
25 Feb 2026
Melissa
Staff was very nice and helpful. Restaurant needs food taste & options, exterior presentation needs attention.
4/10
Poor
16 Feb 2026
Ferenc
In late January the room was freezing with no heating. Breakfast is included in the price, however the restaurant is open to the street via a connected coffee place, so the cold wind was howling through the restaurant. The first room we got allocated wasn’t cleaned properly. We found long female hair on the floor. The next room had a craft person working in the bath room. The 3rd room was facing Ave 5 de Mayo. Loud club music and traffic noise was painful through the single pane windows. Will not return.
Leisure Partner
4/10
Poor
15 Feb 2026
FELIPE
The room was very hot, it had a portable ac unit that didn’t work and was super loud, couldn’t even hear the tv. Definitely not what was advertised. Complementary Breakfast was lame. My room key deactivated every time we left the room.
Leisure Partner
6/10
Pleasant
11 Feb 2026
Micah
The air conditioning unit did not seem to work. However, the staff was friendly, and I appreciated the complementary purified water.
Leisure Self
4/10
Poor
04 Feb 2026
Ferenc
The hotel is tired, walls and curtains had stains. No heating in the room and in early February it was colder than comfortable. The room was facing Calle 5 de Mayo, with loud music till 2am on the week end, and vehicle noise through the single pane window. The restaurant on the ground floor had the cafeteria window open to the street with the cold wind howling trough. One good thing was the vicinity of Zocalo.
10/10
Exceptional
27 Jan 2026
Antoine
The room was fine, courteous staff and perfect location.
8/10
Excellent
21 Jan 2026
Roberto
Staff was great and location
Self
6/10
Pleasant
28 Dec 2025
Brenda Liliana Rocha
Perfect area to be near city center
Leisure Family
10/10
Exceptional
22 Dec 2025
Paola
The hotel was in great location and the staff was super friendly. Would definitely stay here again.
Leisure Family
10/10
Exceptional
17 Dec 2025
Jeffrey E
Room was spacious and clean. Dated but perfectly comfortable.
Partner
6/10
Pleasant
01 Dec 2025
Terri
Hotel does not offer a shuttle service.
Partner
10/10
Exceptional
28 Nov 2025
Veronica
Estadía corta pero excelente. Servicio amable, instalaciones cómodas y bien cuidadas. Volvería sin dudarlo por su ubicación céntrica.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Roopa
Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.
Leisure Self
10/10
Exceptional
08 Nov 2025
Michael
The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
Leisure Partner
8/10
Excellent
27 Oct 2025
Natalie
The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.
Leisure Family
8/10
Excellent
23 Oct 2025
Luisa
Everything was good exept the musky smell in the room mostly at night. don't know if it was the previous clients or the ghost of the original owner Mr. Gillow. The pillows need to be replaces. But very good location!! Would stay again!!
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
maria angelica
The breakfast was fantastic, lots of food
Leisure Family
2/10
Poor
16 Oct 2025
Cecilia
El cuarto en muy Chico y le falta mucho mantedimiento, el bano super sucio. Les pedi la recepcion, que me cambiaran de cuarto, les dije los motivos, y me cobraron dinero extra, para cabiarme. El segundo cuarto al cual me movieron estaba un poco mas grande, pero el bano muy sucio, el lavavo quebrado, la tina de la banera segun era blanca pero en realidad estaba negra de sucia y con mojo.
No me vuelvo a ospedar en ese hotel, y no lo recomiendo.
Lo que pague no los vale.
Friends_and_family Family
8/10
Excellent
25 Sep 2025
David
Great staff and location. Room was smaller then expected but it was clean and stayed cool.
Leisure Self
10/10
Exceptional
18 Sep 2025
Lucero
Loved it
Loved the view and staff
The convenience and closeness to el zocalo
Would definitely stay here again
Leisure Friends
10/10
Exceptional
14 Sep 2025
Patricia
Customer service was 1000%. Nancy was helpful to arrange my tours online communication and were ready for when I arrived. Our reservation included breakfast and the food was delicious. Hotel is a walking distance from Templo Mayor and Zocalo. Thank you Staff Gillow for a memorable and safe stay!!
Leisure Family
10/10
Exceptional
01 Sep 2025
Irma
My favorite hotel in old, beautiful downtown. I love this historical building, part of the first Jesuit monastery in Mexico City
8/10
Excellent
31 Aug 2025
Ricardo
Staff was very good
Leisure Partner
10/10
Exceptional
20 Aug 2025
Guadalupe

Birthday party

Amazing place, clean, professional staff.
Partner
10/10
Exceptional
25 Jul 2025
Mauricio
Everything
8/10
Excellent
29 Jun 2025
Sharon

Great location at a reasonable price

For many years, I brought student groups to this hotel. I had not been here for 17 years. Several upgrades have been made, including Internet in the rooms (though it is a bit slow) and air conditioning. There are also in-room safes now.This staff continues to be friendly and helpful. There is a restaurant downstairs, which makes me to order breakfasts. The location can’t be beat!
Friends_and_family Friends
10/10
Exceptional
23 Jun 2025
ramon
Customer service is excellent
Leisure Friends
10/10
Exceptional
18 Jun 2025
Astrid
Great service
Leisure Family
10/10
Exceptional
16 Jun 2025
DAVID JUAN
Friendly staffs excellent location very clean rooms thanks
Leisure Partner
10/10
Exceptional
15 Jun 2025
Peter Piotr
Perfect localization, good breakfast
Business Self
8/10
Excellent
06 Jun 2025
Sharon

Improved

I had stayed here with groups of students many times in the past, but I had not been here recently. The hotel has made several improvements in the time that I have been gone. They now have air conditioning units in the rooms and there is Wi-Fi (though it can be a bit slow). The employees continue to be, as in the past, very friendly and helpful. The mattresses have also been improved and are extremely comfortable.
Partner
10/10
Exceptional
03 Jun 2025
Leamsi Troya de
Good Staff!!!
Leisure Family
10/10
Exceptional
02 Jun 2025
Myriam Bessa
Not quiet. But it is very good near every thing.
Leisure Friends
10/10
Exceptional
29 May 2025
Bhushan
Great experience with open balcony. Room was a bit small but compensated by balcony and great overall service.
Partner
10/10
Exceptional
14 May 2025
Irma
One of the oldest hotels (maybe the ikdest one) in the city, it is
6/10
Pleasant
02 May 2025
ARACELI
Buena en algunas cosas
8/10
Excellent
17 Apr 2025
Katrina

Historic hotel

The bed was very comfortable, the shower was situated weird, but the function was fine. Everyone was very friendly and helpful.
Self
8/10
Excellent
24 Mar 2025
ELIZABETH
Great location.
Leisure Family
10/10
Exceptional
21 Mar 2025
Herminia
Definitely worth my stay 😍　
8/10
Excellent
01 Mar 2025
Greg
This was a great property to explore the historical district of Mexico City. Claudia at the front desk was an absolute gem as was the cleaning staff, sorry I didn’t get her name. The restaurant attached was fantastic and couldn’t have been more helpful. My one warning, if you are a lite sleeper the street noise can be a bit over the top. It did get “ quiet” by 11 and was back at it by 600. I would return.
Leisure Family
10/10
Exceptional
26 Feb 2025
Carolina
Me encanto el cuarto que nos toco en el ultimo piso y con terraza. La vista fue increíble 10/10!
10/10
Exceptional
18 Feb 2025
Yomara
I liked the hotel. It was clean, looked nice and the staff were all so kind and friendly. Also the cab service was so nice and they gave great activity and food recommendations. Angie in the restaurant always went above and beyond when she served our breakfast. She is kind, friendly and very attentive.
Leisure Partner
10/10
Exceptional
14 Feb 2025
Melanie
Staff were very friendly and helped in anyway they could. We arrived an hour early for check in and they let us in at no additional cost. Room was clean and beds comfortable. We also enjoyed the restaurant on site.

The location is great forntouring the historical centre.
Friends_and_family Family
10/10
Exceptional
05 Feb 2025
Bertha Alicia Davalos
Close to Zocalo.
10/10
Exceptional
03 Feb 2025
Karen
Todo excelente
Leisure Partner
4/10
Poor
02 Feb 2025
Robert
Used to be beautiful
Needs a major overhaul 😥
Leisure Partner
6/10
Pleasant
01 Feb 2025
Robert
Run down
First room they offered was terrible
Upgraded to a suite which was decent
Leisure Partner
8/10
Excellent
02 Jan 2025
Rocio
Being right in the Historic Center makes this hotel a very good option. Easy to walk everywhere, staff are nice and overall good value for the price. The reason I gave overall 4 stars was because they have no airport shuttle, which was important to me on this trip. I specifically looked for shuttle services hotels when doing my search on Expedia and this came up as an option was in reality, they do not offer it. Aside from that, I have no complaints
Leisure Self
10/10
Exceptional
21 Dec 2024
Guillermo
Helpful staff
Leisure Self
10/10
Exceptional
17 Dec 2024
Lourdes
I stayed there 2 times in separate dates, the room was clean, and the staff was friendly and accomodating.

The area is within walking distance to the center.

I recommend and I would definitely stay there again nect time i vo to Mexico
Leisure Self
8/10
Excellent
11 Dec 2024
Carla
Disfrutamos la ubicación del hotel, la comida del restaurante muy buena, los alrededores de lo mejor, el staff amigable y servicial, cerca de todo, solo le falta un buen A/C en las habitaciones.
Leisure Family
10/10
Exceptional
01 Dec 2024
Diego
Great hotel with a lot of history in downtown
Business_and_leisure Family
10/10
Exceptional
26 Nov 2024
Anna
Its great, only keep in mind that it’s a historical hotel, no heater/AC , but the weather is great
Leisure Family_with_children
8/10
Excellent
07 Nov 2024
Pricila
El hotel esta muy bien ubicado, el personal amable, limpio, considero que si regresaría.

El detalle esta en que esta muy descuidado, el elevador cuesta que esté disponible porque solo hay uno funcionando. La toalla de mi baño, estaba limpia pero rota, con hoyos.
Leisure Partner
10/10
Exceptional
05 Nov 2024
NORMA
Extremely convenient location
10/10
Exceptional
04 Nov 2024
Gabriel
We only spent a short night between flights and it was great.
Leisure Family
4/10
Poor
04 Nov 2024
AUGUSTIN
Nothing works: air conditioning, tv, ceiling fan and some lights in the room.
10/10
Exceptional
16 Oct 2024
Ramon
good location, but breakfast should be earlier or book w/o breakfast if you will be leaving early for tour packages.
Leisure Friends
8/10
Excellent
25 Sep 2024
Yolande

Not bad for the price

Hotel must have been quite nice and fancy a long time ago. In bad need of upkeep. Old room but bed was comfortable. I appreciated having purified water and ice stations on every floor so that you can refill bottles every morning before going out for the day. Breakfast was OK. Considering the price, it was acceptable for a few nights
Partner
6/10
Pleasant
02 Aug 2024
Edathara
Was allocated top floor with balcony , hot and no A/C . Upon request manager arranged an alternate floor with a/c.
Friends_and_family Family
8/10
Excellent
23 Jul 2024
Ernesto
I like the location. It is very close to the zocalo and Palacio de Bellas Artes. A little noisy early in the evening because of the traffic. Room was too close to the street. Also, Hotel Gillow needs to upgrade rooms so visitors can connect USB cables and more power outlets.
Leisure Partner
8/10
Excellent
17 Jul 2024
Lorena
Very close to all the landmarks.
Leisure
10/10
Exceptional
07 Jul 2024
Daniel
Hotel Gillow is a classy hotel with cozy rooms located in the heart of Mexico City. All the major attractions are easily within walking distance. A wide variety of restaurants, cafés, and taquerías are near, and daily housekeeping and 24 hour security are nice additions. I absoluteltely recommend Hotel Gillow to anyone visiting Mexico City.
Leisure Self
8/10
Excellent
01 Jul 2024
Carl
Ok
2/10
Poor
22 Jun 2024
Susana
Friendly staff that’s about it
Business Self
10/10
Exceptional
31 May 2024
Martha Elisa
The hotel was nice and clean. The staff was very nice. Angeles our server in the hotel restaurant was excellent. Took great care of me and my father. Short walk to Zocalo. Would definitely stay here again.
Leisure Family
10/10
Exceptional
08 May 2024
Norma Alicia
I loved that everything is near by. It’s super walkable and the staff is friendly and helpful.
Leisure Family
6/10
Pleasant
08 Apr 2024
Igor
Great location, one street from Zocalo and Allende metro station, plenty of eateries and shopping.

We were given the room at the front of the hotel, 3 floors up, which was noisy due to road traffic. We needed earplugs to sleep. No air conditioning, and no amenities such as coffee machine or kettle. Overall, an acceptable pied du terre.
Leisure Partner
10/10
Exceptional
29 Feb 2024
Carol
Good location and value for money. Friendly staff. Purified water available. Great view of the goings on in the streets from the french door windows. Classic Art Deco style. Survived all the earthquakes.
Friends_and_family Family
10/10
Exceptional
17 Feb 2024
Steve
It was a great place
Leisure Friends
10/10
Exceptional
02 Feb 2024
frank
Great place safe to walk everywhere
Leisure Family
8/10
Excellent
19 Nov 2023
Elaine
Was a quick layover
Leisure Partner
6/10
Pleasant
10 Nov 2023
Rodrigo Vargas
Very friendly staff. Thanks
Leisure Self
8/10
Excellent
01 Nov 2023
Fernando
great place
8/10
Excellent
10 Oct 2023
Peter
The Hotel Gillow is an attractive older building just 2 blocks from the Zocalo, an area generally full of tourists, and, on the weekend, locals. Its central location makes it ideal. Rooms are arranged around an interior courtyard of six floors, it’s gracious and really nice. My room was very clean and spacious, and I had clean towels and hot water (but no refrigerator). My bed was very comfortable (I like a firm mattress). Staff is very friendly and helpful. Breakfast is included, freshly cooked, and it is great. The only problem, and it’s not something the hotel can really do much about, is constant noise from outside, it is relentless. I live in New York City, where we have noise, I am not being fussy. The rumble of truck engines, and all-day whistling by police at intersections, is inescapable even with windows tightly closed. It’s a building from a different era, and thoughtless noise pollution has grown around it. If you need quiet to sleep, or perhaps even to think clearly, this will be a problem for you, it was for me.
Business_and_leisure Self
10/10
Exceptional
13 Apr 2023
Susana

Comodo

Agradable estancia, habitacion muy grande.
Friends_and_family Family
10/10
Exceptional
01 Apr 2023
Lisa
Staff was great. The room was unpleasantly noisy until after late at night, however, we didn't even ask to move so that's our bad. We were unable to work the room fan; again, our problem that we didn't ask staff to check it our or change rooms. I guess we are slugs!
Leisure Partner
4/10
Poor
22 Mar 2023
Javier
No ac. The room was hot. You had to open the balcony doors to let the cool air in (and all the street noise) middle of downtown and busy street so it was loud till 3am
10/10
Exceptional
08 Mar 2023
steven
nice folks, helpful.
Leisure Self
6/10
Pleasant
02 Jan 2023
MUNIR
Close to all tourist sites & amenities. Hotel and rooms were very dated
Leisure Partner
10/10
Exceptional
04 Dec 2022
Ruth
Beautiful historic hotel. Very well kept and clean!
Friends_and_family Family
2/10
Poor
26 Nov 2022
Lucia
The staff was nice but the room had bugs in it and torn curtains. Definitely needs to be updated. The linens are old and worn. Would not stay there again
Leisure Partner

Location & surroundings

Hotel Gillow
Isabel la católica 17 Col Centro Histórico, Del, Mexico City, Mexico

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Hotel Gillow

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