Name: Hotel Relax V
Address: No. 20, Section 1, Chongqing South Road, Zhongzhen, Taipei, 100, TW

10/10

Exceptional

26 Jul 2026

CHIN YEN

new and clean room that’s wat I like. Also walking distance to Taipei main station.

10/10

Exceptional

18 Jul 2026

Liam

I imagine the Hotel Relax quality is similar amongst all locations. Very smooth check in, and after dropping off my luggage in my room I took a look at the amenities. The kitchen area has a microwave, water machine, coffee machine, and tea machine depositing milk tea which is awesome even if I didn't take advantage of it. Next to this kitchen area with a sink is a common area with plenty of seats, though the AC was not turned on and I wasn't sure how to turn it on when I ate there. There are also lockers nearby that has room for large luggages, though I imagine that when they are occupied, luggages are instead stored near the front entrance. Not unsafe given the frequent monitoring and secure area, but the lockers may not always be available.

The standard single was very small. I enjoyed it as I never needed to open a large luggage, but it would be very difficult to leave a large luggage out on the floor. I did have a small carry-on open at all times, but the walkways remained tight with it there. Water had accumulated near the bathroom and room windows, but it never happened again after arrival. The bathroom(s, as the shower and toilet are separate) were very clean and functional. Everything was very clean, with maybe small areas near the windows being slightly dirty. The AC also sometimes exuded a musty smell, likely due to the dehumidifying feature. Very convenient in location as it's a few minutes walking from Taipei Main Station, and all in all an excellent place!

Self

10/10

Exceptional

11 Jul 2026

Jason

The room was clean and nice. The staff was kind, helpful and patient. Good air conditioning. Modern clean bathroom. Good location near high speed train station (about 5 minutes walking). Small fridge. Open closet. LVP hard floor. Stores and local eateries close. 7/11 nearby too. We liked it.

Partner

10/10

Exceptional

02 Jul 2026

Kien

Great location. The room was small but well designed, SUPER clean. I stayed at another property near by and paid double the price.

Partner

10/10

Exceptional

12 Jun 2026

Jitarpha

Building, elevators, common area, and carpet look tiring and old, but my room is clean and very well lit. I appreciate the window in my room as I'm able to look outside. Location is great as it's within a walking distance to main station and restaurants. High CP value is my opinion. I'll stay here again in the future.

10/10

Exceptional

23 May 2026

Kei

Love the room especially the bathroom.

Self

10/10

Exceptional

20 May 2026

Jordan

I had a great stay! The staff was super helpful and nice, the bed was really comfortable and the location was really convenient. Water pressure was good and it was quiet. They have free water downstairs for all guests.

Self

8/10

Excellent

17 May 2026

Mohamed

Good

Self

10/10

Exceptional

20 Apr 2026

Ritchele

Clean and good room and helpful staff.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

DICKSON

Clean, easy

8/10

Excellent

25 Mar 2026

Rinat

Small room but clean and in good shape. Convenient location

Self

10/10

Exceptional

11 Mar 2026

Yong

excellent for everything

Family

10/10

Exceptional

05 Mar 2026

Howard

Hotel Relax V was clean and very reasonably priced. The restrooms were spotless and, importantly, there was no foul sewage smell. They looked exactly like the photos advertised online. The running water was hot and the water pressure was excellent.

Despite the language barrier, the staff was very friendly and accommodating. They offered helpful local suggestions and genuinely tried to meet everyone’s needs. Their English was good enough that we were able to communicate without any issues.

If I had to nitpick, it’s a smaller-style hotel. Personally, I didn’t mind at all—I actually liked the cozy, boutique vibe it gave off. They also had a nice purified water machine and an espresso machine available on the first floor, which was a great touch.

The Wi-Fi connection was strong and reliable. If I really had to be picky, the rooms can be on the smaller side. However, I noticed the square footage when booking, so I intentionally reserved a larger room. The room we stayed in was more than big enough for my wife and me. Some friends in our group mentioned their rooms felt a bit tiny, but the very clean and modern restrooms helped make up for the smaller space.

All in all, it was a great stay at an even better price. I would definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2026

Scott

I had a nice stay at Relax V hotel. The staff was friendly, courteous, helpful, and professional. The hotel was very clean, and it was quiet. They also had complimentary coffee each morning. The location of the hotel is excellent. It’s about a 10 minute walk from Taipei Main Station which makes it easy when you are arriving from the airport, and gives you easy, quick access to the Taipei Metro.The neighborhood around the hotel is nice with a lot of shops and eateries. I strongly recommend this hotel.

Leisure Self

10/10

Exceptional

22 Jan 2026

Natasja

The room was clean and very space-efficient (it was not big but I was able to fit my suitcase and relax comfortably). The check-in and checking out were fast and easy. The location is a ten minute walk from the main station, so you are always really close to a good connection, including one from and to the airport. There are plenty of 7 Elevens in the area. I loved it and would definitely come back here a next time!

Leisure Self

10/10

Exceptional

28 Dec 2025

Yong Hwa

room is good. staff is helpful. hotel allowed me to use their area for lunch and rest. also given me earlier checkin.

Leisure Self

6/10

Pleasant

16 Dec 2025

Antonietta A

Area is accessible to eateries.

Leisure Friends

8/10

Excellent

13 Dec 2025

Xiaoxin

Stayed for 2 nights: no daily cleaning service, one-time set breakfast, and 2 beer/ beverage coupons.

Likes: Room is clean and spacious, basic amenities provided. There is also water and beverage dispenser at the common area. Laundry room is at B1, per wash/dry is NT50 each.

Dislike: Need to walk to Relax 2 for breakfast. Instead of beer, I requested juice, and the waiter conveniently direct me to the drinks bar, which provides orange juice and is inclusive as part of the breakfast.

Would appreciate it if he offer me bottle juices where other flavors are available.

Leisure Family

10/10

Exceptional

19 Nov 2025

Stephanie

Staff super friendly. Storage of luggage available before check in. Umbrellas to borrow.

Partner

8/10

Excellent

16 Nov 2025

Wan

Room was clean and towels were clean too! I got an upgrade to my room which was awesome. All the staff there (especially the girl who spoke multiple languages) were very nice and helpful. You can tell that they go extra miles to help your stay comfortable. Amenities (unlimited coffee and water machine) were great! I mean I got more than I paid for! Soundproof was good too! I didn’t hear a thing at night. Would definitely stay there again when I visit next year!

Leisure Self

8/10

Excellent

01 Nov 2025

Mahdi

Very professional, the hotel delivered on what they said they would. It was a comfortable experience.

Leisure Self

10/10

Exceptional

05 Sep 2025

Chengcheng

The room is not big but very neat! Location is very convenient! Staff are really nice and kind.

Leisure Self

10/10

Exceptional

02 Jul 2025

Naureen Calingayan

In my opinion, this is one of the most convenient places to stay in Taipei. Once you get the hang of the train stations and its exits, you'll find that this is easily one of the most accessible hotels in the area. The area has almost everything you need once you walk out of the door. A 7/11, Family Mart, cafes, food, etc. Also, I loved the view from my window. All of the staff were so friendly and nice. 10/10 would stay here again.

Leisure Self

8/10

Excellent

14 Jun 2025

MAYUMI

about 10min work from taipei main station to this hotel with its around many restaurants, massage, convenience stores.and easy to access MRT 桃園機場. free coffee machine at basement floor.

10/10

Exceptional

12 Jun 2025

Alisha

Amneties were great, cleaning was quite often and the view was amazing!!

Leisure

10/10

Exceptional

01 Jun 2025

Piyawan

It safe and easy to walk around.

Business_and_leisure Self

8/10

Excellent

11 May 2025

Peng

The hotel is near to Taipei Main Station, on the side near to the Airport Express. Hence it was convenient to take the train back to the airport.

The room was rather noisy, it faces the traffic, there was also something inside the room that was noisy. The staff suggested taking exit Z3 to reach the hotel, but it's a long flight of staircase. Unable to lift my luggage up, plus it started raining. Quite an unpleasant experience at the beginning.

Leisure Self

10/10

Exceptional

03 May 2025

Jonathan

Hotel Relax V is in the middle of the bustling city of Taipei. It is conveniently located near the MRT. In walking distance of multiple tourist attractions and several night markets. The staff super helpful and the hotel was incredibly clean.

Leisure Self

8/10

Excellent

25 Apr 2025

maggie

Room is on the small side. There is limited space to hang clothes.

Leisure Self

10/10

Exceptional

18 Apr 2025

YUEN YEE

Comfortable stay

I have opted to pay more and chose to stay in a double bed room. The room was good and it even has ToTo washable toilet. Yet there was no hanger inside the bathroom, so you needed to place your clothes on top of the toilet seat. Inside the bedroom it has insufficient clothes hanger, there was only a small one over the counter top, so it was a bit troublesome if you needed to hang long overcoat. I would recommend them to add some hangers behind the door or on some walls.

Self

6/10

Pleasant

24 Mar 2025

Pearl

I stayed alone in a tiny room with a set of bunk beds. It was meant for 2 people, but there was no room on the floor to put more than one suitcase. The bathroom was tiny with a half sink. When you opened the door, it blocked access to the sink.
Traffic noise & water running down pipes could be heard. The blinds did not cover the entire window letting light shining straight into my eyes in the morning.
The staff were very helpful, the room was clean, there was a safe in the room, there was a coffee machine in the back of the lobby. Great location near Taipei Main Station.
However there’s a hotel just half a block away with twin rooms that are more spacious & quieter for half the price.

Leisure Friends

10/10

Exceptional

24 Mar 2025

Kurtis

spent 4 nights here. Room was very small but comfortable, clean and everything worked. Lots of reasonable excellent restaurants nearby. Reasonable price compared to others. Would definitely stay again for short stays.

Leisure Partner

8/10

Excellent

14 Mar 2025

Sally

Hotel in good location

Location : A budget hotel close to the main station. Within walking distance of many
restaurants and sights.
Staff: friendly and helpful
Room:Small but functional
Couple of nice perks are good free coffee 24 hours, reduction in food and drinks at the nearby Italian restaurant.
Enjoyed our stay
Sally & Dave York’s

Partner

10/10

Exceptional

13 Mar 2025

Reginald

Staff friendly and helpful. Property centrally located i.e. five minutes walk to Taipei main station and close to many attractions, shopping and dining options. 24 hour coffee, lattes, espresso, warm milk, filtered water, microwave, laundry, etc. Room was compact but clean, modern with warm water bidet and numerous English TV channels. Great value and would definitely stay here again

Leisure Partner

8/10

Excellent

27 Feb 2025

Weixian Remi

Comfy stay

Not the first time staying there. This time round staying there for near 1 week ( Thursday 20th to 25th Feb)
Room cleanliness is ++.
Quiet surrounding.
Bad point : the toilet door can't fully shut and the rubbish bin press to open the lid is spoilt.
Near Taipei Airport express train. ( 8 -12 mins walk)
Near Ximending ( 5 - 10 mins walk)

Partner

10/10

Exceptional

23 Feb 2025

aimee

This hotel is in the middle of everything. The room was very clean and the hotel had everything you could need. I would stay again

Leisure Partner

8/10

Excellent

17 Feb 2025

Mun Nam Brenda

Some noise. Could hear neighbors showering and the street

8/10

Excellent

15 Feb 2025

Nida

It’s a little small than I used too but good enough.Satisfied with customer services and lots of restaurants around the area.Walking distance to train station and night market.Its recommended

Leisure Family

8/10

Excellent

15 Feb 2025

Juan José

Well located and confortable. On the bad side, in the room you need to choose between two bads: been cold 24/7 or having a terrible humidity and fogged windows

8/10

Excellent

14 Feb 2025

ANNA

The location is great and the hotel has its own building. Though the room is not big, the place is clean. Staff is friendly and there is 24 hours front desk service.

Leisure Family

10/10

Exceptional

17 Jan 2025

Bill

Great location and good value.

10/10

Exceptional

14 Jan 2025

Bill

Excellent location and outstanding value.

Leisure Partner

8/10

Excellent

10 Jan 2025

Ruby Abraham

Convenient location. Hotel room was a bit small but clean. Free hot drinks.

Leisure Self

8/10

Excellent

26 Dec 2024

Joshua

easy to identify. good walking location to train stations

Leisure Self

10/10

Exceptional

22 Dec 2024

Olaf

The hotel is very central, very close to the main railway station. This also means that there was a lot of traffic around the hotel. Unfortunately, it was quite loud in the room. You have to know that, but otherwise it is not a problem. The staff was very friendly and helpful. I would always book here again for shorter stays.

Leisure Self

8/10

Excellent

11 Dec 2024

Martin

Location. Walkable 5 minutes from Taipei Main Station and close to shops, restaurant and local parks and tourist sites. Friendly and helpful staff.

Leisure Self

10/10

Exceptional

10 Dec 2024

Wah Fai

Good location and quality

The room was not very big, but I can open my suitcases. Also, the hotel provided everything I need such as shower gel, shampoo, tea and coffee etc. Location: it’s very close to the Taipei central Station, only 10-15 min walk.

Partner

10/10

Exceptional

06 Dec 2024

Karen

The room is small but quite sufficient for a one night transit. Bathroom was clean. Toilet seat was heated. :). Water and two snacks for free. Free coffee bar in lobby.

Leisure Self

10/10

Exceptional

30 Nov 2024

wanlee

Awesome

10/10

Exceptional

17 Nov 2024

Watson

We arrived in Taipei early in the morning before the check in time but the hotel staff was kind enough to offer us coffee and luggage storage so we were able to start exploring Taipei without any burden. A special shout out to Reena who gave us detailed information on eateries in the area. Highly recommended to anyone looking for a hotel near Taipei Main Station at a reasonable price

Leisure Partner

10/10

Exceptional

12 Nov 2024

Verified traveler

This is one of the last Hotel Relax chain near the Taipei main train station area. Although the room is considered small, it's perfect for solo traveler or couples to stay. I'll come back again if I visit Taipei in the future.

Leisure Self

10/10

Exceptional

01 Nov 2024

Edna

Staff are very polite and friendly. Love the location

Leisure Self

10/10

Exceptional

29 Oct 2024

Todd

My first time in Taipei… the front desk staff was amazing and really helpful! It’s 5-10 minute walk to the biggest train station. It’s also the part of town with lots of local shops, restaurants and massage parlors. Also Starbucks, McDonald’s and 7-11’s are nearby too!

Leisure Partner

10/10

Exceptional

06 Oct 2024

Shaofeng

Great location. Clean facility. Friendly staff, especially Ms. Chen. She gave me lot of information for my stay there.

10/10

Exceptional

26 Sep 2024

CHRISTI

Staff members were friendly and location is easy commute

Leisure Friends

8/10

Excellent

24 Jun 2024

Andy

It was a good affordable place to stay in Taipei, would go back again, the only thing i didn’t really like about it was how they clean the rooms every 3 days. apart from that everything was amazing

Leisure Partner

10/10

Exceptional

16 Jun 2024

Lui Ming

The hotel is within walking distance between Taipei Station and Ximending. The hotel boasts an unique type of rooms very suitable for solo travelers, in cost effective sense.

Leisure Self

8/10

Excellent

30 May 2024

Alyssa

Close to Taipei Main Station. Clean comfortable room, although hallway carpet and laundry in basement a little aged and shabby. Beautiful view of the city. The only real problem I had was the WiFi. It was truly terrible even for searching on google maps (which is a common activity when traveling). I had to buy more data on my eSIM to support myself. I can’t imagine trying to do any work on the WiFi.

Leisure Self

8/10

Excellent

03 Apr 2024

mee lim

Very near Taoyuan airport mrt for easy access to/fro airport

Leisure Partner

10/10

Exceptional

31 Mar 2024

Melissa

Excellent location. Helpful staff.

8/10

Excellent

24 Mar 2024

Verified traveler

Good location and service

The location is great and convenient, and room is clean but a bit tiny and cramped if intending to stay more than a few days. Reception staff is always helpful and speak English. Issues were resolved very quickly. For coffee lover, free flowing coffee 24/7.

Partner

6/10

Pleasant

29 Feb 2024

Yap

Hotel room is too small and no housekeeping for 3 days stay.
Not wotth the money paid for 3 nights@TW7,250

Leisure Partner

10/10

Exceptional

01 Feb 2024

Qi

I mainly booked the hotel for the location, which turned out to be even more valuable than I imagined (with easy access to all modes of transport, hundreds of options for all meals of the day and many must-visit attractions).
The staff are friendly and very accommodating. There are free tea/coffee/drinking machines which I use every day.
The rooms are small but cleverly designed and very good value for money. The bed is comfortable and conveniently doubles as a seat/couch. A long table/ledge runs beneath the window next to the bed, providing easy access to all my stuff, so there's no need to \"spill\" anything onto the floor/bed. There's also a convenient corner for the suitcase, keeping the walkway clear.
The bathroom is modern and not too small compared to the size of the room. The design gives me a lot of confidence that proper cleaning can be easily done between stays. The only drawback is the sink is unnecessarily small (plane lavatory size) and water spills out every time.

Self

10/10

Exceptional

13 Dec 2023

Titus

Good services

10/10

Exceptional

15 Nov 2023

Ji Rong

it is in covenient aera.

Leisure Family

10/10

Exceptional

14 Nov 2023

Johnny

A family member had forgotten some cash in the safe and the hotel staff was honest enough to contact me and return it. Staff was also overall very nice with a seamless check in/out process. We were also given free alcoholic beverage tickets upon check in!

The rooms although a bit small (standard for Taiwan) was very clean.

The hotel was located in a very central location with numerous food, shopping and night markets close by.

They had a hot beverage machine equipped with tea, coffee, hot chocolate, cappuccino on site.

Overall I was very pleased with my stay here and would stay here again when i visit Taiwan again.

4/10

Poor

16 Oct 2023

Richie

The hotel room was too small. Hardly had space to open our luggages. Also, bed fit the wall of the room, leaving no space at the end of the bed. Had to crawl over my husband to get out of the bed as I was sleeping inside. Only plus points are that it is near the train station and staff was friendly

Leisure Family

8/10

Excellent

25 Sep 2023

Amy

Although the hotel room is very small, it is very clean and the bed is comfortable.

Partner

10/10

Exceptional

09 Aug 2023

Connor

Literally, the staff at the front desk are all AMAZING!! Give them all raises!!! :))

Leisure Self

10/10

Exceptional

26 Jun 2023

Bao

AWESOME Stay!

I had a great experience at Hotel Relax V! Room was very clean, airy, accurate with online photos, and full of amenities. The staff and the facility were very kind and helpful. Located near Taipei Main Station (exit Z10), close to everything. Would definitely stay again!

Self

10/10

Exceptional

23 May 2023

Bryan

Hotel is really close to Taipei Main Station. Room was very clean and nice. Breakfast is okay. There are better local breakfast options in the area.

Leisure Self

8/10

Excellent

17 Mar 2023

Verified traveler

7 nights stay

Hotel was cozy. Only small as per description. Easily accessible by public transport nearby. Nice & helpful staffs.

Business Partner

10/10

Exceptional

13 Feb 2023

Verified traveler

Good location and clean!

Very cozy and small room. Bed is a little too soft for my preference. But all else are good. 5min walk to Taipei main station for train to airport and 8-10min walk to ximending.

Self

8/10

Excellent

06 Feb 2023

Christian

Excellent location within easy reach of multiple public transit options and many great and cheap food choices. Clean, functionable rooms and helpful staff.

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2023

Wanting Angela

Single Room was small but adequate for short stay. Approximately 5-10 min walk from Taipei Main Station, would recommend if staying for 1 or 2 nights.

Leisure Self

8/10

Excellent

21 Dec 2022

Kimberly

Convenient

The hotel is conveniently located near Taipei main station. The room was small, but clean. It was great for a solo traveler. I would stay here again.

Self

6/10

Pleasant

30 Jan 2020

Julina

Not a pleasant stay

unfortunately not a good review for me to write. Felt uncomfortable for the breakfast area as you need to walk from Hotel Relax 5 to 2. Breakfast supposed to end at 10.30am but didn't being informed on the 2nd day they closed at 10am. And it was not a relaxing breakfast as you need to share table with others.

Self

8/10

Excellent

29 Dec 2019

Verified traveler

Staff friendly and helpful
Room rate valued for money

Leisure Friends

10/10

Exceptional

18 Dec 2019

TayKenneth

Super Comfortable bed, located excellently between main station and ximending

Friends_and_family Family

10/10

Exceptional

11 Dec 2019

Verified traveler

Well equipped room, friendly staff. Excellent location near airport metro and transport generally,, but the rooms are tiny with almost no storage for clothes, etc

Leisure Partner

8/10

Excellent

09 Dec 2019

atraveller

Very close to Airport MRT station and Taipei Metro station. Only about 7 min walk from Airport MRT station. Rooms are small by North American Standard. But if you are only interested in a place to shower and sleep, it's great. Many small shops and eateries(Chinese food) close by. McDonal's and Dante Coffee open early if you need a bite before heading out. Bank of Taiwan is 5 min walk if you need to get currency exchange. The basement of Shin Kong Mitsukoshi Department store also a currency exchange that opens until 9pm (or 9:30pm?).

Leisure Family

8/10

Excellent

01 Dec 2019

Verified traveler

Great location. Liked water/coffee/tea station. Laundry facilities was appreciated. Low light fixtures, kept knocking into it.

Leisure Self

6/10

Pleasant

13 Nov 2019

Verified traveler

add chair or mini table in single room would be better ,but overall the service is good.

Leisure Self

8/10

Excellent

13 Nov 2019

Verified traveler

Great hotel great location!
You get what you paid for!

Leisure Partner

6/10

Pleasant

12 Nov 2019

Michel

Location first

Nicely located close to main Taipei station and a few other MRT stops. Can walk to many attractions too.

Room is clean, well stocked, bed is comfortable. But, really on the small side. You can have one luggage open, no spot to hang clothing.

Self

10/10

Exceptional

04 Nov 2019

Kai

Facility is new and clean, location is also very convenient. Worth the price overall.

Friends_and_family Family

10/10

Exceptional

31 Oct 2019

Adam

amazing staff and very comfortable prime location

The hotel stay was very comfortable and secure. The customer service was top notch. The hotel was basic on complete amenities like a pool however it makes up for it with a lot of little things like the free water and snacks, free wifi, the self service coffee bar, the network of hotel relax hotels with other amenities you can take advantage of. The hotel is really close to the Z10 entry/exit of taipei station and a 5 minute walk to the in-city checkin for airport baggage. the water pressure in the shower was SOOOO nice. i would feel cramped with more than 2 people in the room though. I would stay here again.

Self

10/10

Exceptional

03 Oct 2019

Verified traveler

Great to stay as the service is good although the room is small

Business_and_leisure Self

10/10

Exceptional

29 Sep 2019

Verified traveler

Cool place. Very European. Tight little room, reminded me of a cruise cabin. But it was very comfy and had all we needed. Nice shower. Good bed. TV worked well and had 300 stations. Hot chocolate and biscuits was a nice touch. Umbrellas. Luggage storage. Breakfast was the usual buffet of Chinese food, but I enjoyed enough fruit and toast and bacon to get me by.

Leisure Family

8/10

Excellent

11 Sep 2019

Verified traveler

it is at a very convenient location, nears shops, bus stop, subway

Leisure Friends

10/10

Exceptional

05 Jul 2019

KT

snack & coffee is ever available in the mini rest area

Business Self

10/10

Exceptional

21 May 2019

Eddie

Nice location. Comfortable stay.
Suggest to put more lighting in room.

Leisure Partner

8/10

Excellent

06 May 2019

Daphlyn

Well located and convenient hotel

Good location as the hotel is close to Taipei Main Station. The food and shopping areas are within walking distance. The hotel staff are helpful and provide useful information on where to go and how to get around. The room including the shower is clean and the bed is comfortable. The room is a bit small for 2 persons. Good value considering the location and the facilities available.

Partner

10/10

Exceptional

02 May 2019

Verified traveler

Location of hotel is excellent. It is near to airport rail.

Leisure Family

8/10

Excellent

28 Apr 2019

Verified traveler

離台北車站地下街Z8/Z10出口近
搭公車和捷運都方便中
隔音和通風都不錯
早餐要走幾分鐘到二館那邊食
床比較短170cm趟下一點會頂腳
不方便的是淋浴間的那個放東西的盆太小了
放了洗髮精和沐浴精後基本上放不了其他東西
而且沒有地方掛毛巾
基本上都要用衣架跟衣服掛在一起
如果有掛鉤在洗手間內就方便多了
另外收拾房間的人會因為要摺被子就將床上的衣服直接往打開了的行李箱裡掉像是我衣服阻到他摺被子了多不好意思

Leisure Partner

10/10

Exceptional

24 Apr 2019

Su

Excellent hotel and staff! The location is very convenient getting to/fro Taoyuan International airport via the Airport Express Train. Room is perfect for 2 adults, comfortable and clean. Oolong tea provided in the room is really delicious.

Leisure Partner

10/10

Exceptional

12 Mar 2019

Daphne

I like the way the property is decorated. I had the Classic Twin Room for a night and the Standard Single Room for three nights.

It is good to know that the toilet and shower area in the Standard Single are separate, i.e. you get a bathroom (with toilet and a sink) and another shower room some distance away. These are, however, in the same space in the Classic Twin. It rained throughout my stay, so the room's heating function saved me. I did wake up every morning to find puddles of water near the windows, both behind the bed and in the bathroom - not sure if these are a result of condensation or rain water seeping in through the windowsills.

While there is a good variety of amenities offered in both rooms, the Classic Twin had a chair for the vanity whereas the Standard Single lacked one. There wasn't much space on the vanity for my items - but this could just be me with tons of skincare/makeup/accessories. Bottled water and an electric kettle are provided. Bathroom essentials are available as well.

I found it weird that the receptionist told me my room isn't entitled to complimentary breakfast, but the dining area is located in a separate building two blocks away. Nevertheless, a selection of bread and biscuits are offered at the minibar behind the lobby.

Laundry is available at NTD50 each for washing (35mins) and drying (45mins).

The property is just a block away from Taipei Main Station's exit Z10, with tons of dining options and convenience stores nearby.

Leisure Self

6/10

Pleasant

24 Feb 2019

WL

Room is very small. A queen size bed was put against three sides wall and only one side can be used for getting on or off the bed for two people. The room is very moist and smell of mold. Hotel provide some breads and coffee and tea. That is good. Staffs are ok, just doing the job

Leisure Family

6/10

Pleasant

19 Feb 2019

Verified traveler

I was told my room had been “complimentarily upgraded” but it was just another small standard room (no upgrade). The room smelled moldy, even with the toilet fan and the aircon on all night. I wish they hadn’t “upgraded” my room to such a smelly room.

Also the facilities are getting tired compared the last time I stayed.

Friends_and_family Family

8/10

Excellent

16 Feb 2019

Verified traveler

The room is kind of small.